Job description -

• Responsible for the preparation and accurate outgoing/incoming passenger messages and other written communication
• Coordinate all passenger Service matters through ATOC and Air Mobility Command when necessary
• Maintain all updated Passenger Service AMC instructions
• Answer passenger inquiries and provide assistance
• Initiate lost and found reports
• Examine each outbound passengers's travel documentation to ensure valid travel authorisation
• Receive, tag and weigh passengers's baggage
• Prepare boarding pass and make seat assignements for all outbound passengers
• Ensure mission arrival/departure board reflects the most current information
• Prepare month end reports
• Input passenger data into AMC Global Air Transportation Execution System (GATES)
• Collect charges
• Conduct anti-hijacking inspections
• Operate Air Terminalk X-Ray machine
• Prepare passenger manifest
• Perform other related duties assigned by the Station Manager

Responsibilities:

• Engage with prospective students to understand their educational needs and goals
• Provide detailed information about the courses, curriculum, and learning outcomes
• Conduct personalized consultations to assess students' backgrounds, interests, and learning preferences
• Recommend suitable courses and learning pathways based on students' objectives and career aspirations
• Collaborate with the sales and marketing teams to optimize lead generation strategies and conversion rates

Requirements:

• No prior experience are required, coaching provided
• Part-timers are welcome
• Ability to work independently and as part of a team
• Passion for sales and building relationships with customers
• Proactive attitude and ability to adapt to changing situations

Benefits:

• Vibrant company culture with opportunities for growth and advancement
• Comprehensive training and ongoing support
• Fun and dynamic work environment

Job Responsibilities

1. Conduct sourcing activities for electronic components within the APAC region.
2. Work on any incoming service request enquiries from Sales Team and update pricing into our in-house ERP system.
3. Liaise with our Warehouse Team (SG & HK) to ensure goods received are in correct quantity and in good quality.
4. Reach out to new potential suppliers/vendors through cold-calling.
5. Conduct assessment/qualification of suppliers/vendors.
6. Build and maintain long term relationship with new and existing suppliers/vendors
7. Monitors pertinent markets and defines how changes will impact supply and pricing conditions.
8. Responsible to retrieve sercive request enquiries from Sales Team and update pricing into the CRM.

Requirements

• Frequent calling will be expected for this position
• Ability to converse fluently in both English & Mandarin so as to communicate with our suppliers/vendors in China and Taiwan region.
• Must be committed and have the hunger to learn or excel.
• Must be proactive, quick-witted and energetic
• Able to work in a fast-paced environment

Duration: 6 months

Salary: Up to $4.5K

Job Scope:

• Conduct outbound calls to prospective and existing customers to introduce our IT solutions and services.
• Identify potential customer needs and create interest in our offerings.
• Schedule appointments for the direct sales team to meet with prospective clients.
• Build rapport with customers, effectively handling objections and inquiries.
• Communicate product benefits and features to prospects with confidence.
• Maintain accurate records of customer interactions, appointment status, and follow-ups.
• Ensure customer data is up-to-date and organized for effective follow-through.
• Work closely with the sales and marketing teams to ensure alignment with campaigns and lead generation strategies.
• Provide feedback and insights from customer interactions to support continuous improvement.
• Meet or exceed individual KPIs for call volume, appointments set, and solution center attendance.

Job Requirements:

• Min. Diploma in any field
• Min. 2-3 years relevant experience in telemarketing/ inside sales

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Description:

• Promote the company's food products to food service establishments, including restaurants, cafes, food stalls, caterers, and food factories.
• Prepare and manage quotations and invoices.
• Handle price negotiations effectively.
• Conduct market research to identify opportunities and insights.
• Monitor and analyze market trends.
• Build and maintain strong relationships with customers.

Requirements :

• Prior sales experience in a related industry is advantageous
• Bilingual with strong communication abilities
• Proficient in both verbal and written communication
• Skilled at identifying customer needs and recommending suitable solutions or products
• Possessing own transport is an advantage
• Self-motivated and capable of working independently
• Basic computer proficiency required

Basic salary with transport allowance and uncapped commission.

Requirement

Candidate with retail or jewellery experience is an added advantage

Minimum GCE “N” level

Candidate with retail or jewellery experience is an added advantage

Job Scope

Understand and be able to explain to customers the range of Jewelley the company has to offer

Promote the various products, services and schemes to customers

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Ensure merchandise and displays are consistently well presented and displayed

Manage and maintain the overall positive image of the showroom

Develop and maintain good customer relationship and database

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

Responsible for achieving assigned territory’s sales and marketing objectives to meet company’s overall sales targets.

KEY ACCOUNTABILITIES

1. To ensure effective coverage of clinics and hospitals in assigned territory.

2. To ensure selling of the assigned range of products as outlined in the sales budget

3. To ensure product penetration, both in width and in breath, in assigned territory

4. To implement and monitor sales and marketing activities to gain maximum returns from the company’s trade deals and promotions

5. To ensure all overdue accounts are managed according to plan.

6. Keep abreast of market development and understand competitive products, features, strength in relation to the company products.

7. To submit weekly and monthly reports, and other information as may be required from time to time.

QUALIFICATIONS

• Degree/Diploma in any discipline
• Nursing background are welcome
• Possess Class 3/3A driving license /vehicle
• Min. 1 to 3 years of pharmaceutical sales experience
• Fresh graduates are welcome.
• Experience in pharmaceutical ethical sales in branded generics and originator products are preferred.
• Professional Selling Skills
• Effective communication and presentation skills both written and oral
• Knowledge of MS Office

a) Oversee CSR and SA team to ensure AOG support, order fulfilment towards customers’ service for satisfaction.

b) Responsible for daily customer support and service for purpose of MRO sales related matters to meet the Sales Repair target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

c) Handling of warranty claims and manage customers’ complaints with the team.

d) Ensure MRO TAT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

e) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

f) Monitor, analyze and improve MRO activities on LRUs.

g) Secure good relationship with customers via interactive mode of communications.

h) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

i) Daily monitoring and communicate all repair flows between SEDSA and customers to ensure smooth operation, efficient communication and service rate/OTD being met.

j) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

k) Follow up on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner.

l) Generate reports for analyzing KPIs to improve performance

m) Provide guidance and support to team members. Promote Safran culture to empower people.

n) Set-up processes and KPIs for the team; support business and quality audits.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

p) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

q) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

r) Any other duties assigned.

Responsibilities:

lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback Handle emails as assigned by team leader Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Requirements:

Min. 1 year of experience n Contact Center.

Willing to work on rotational shift and PH.
Project needs mandarin/non mandarin speaking both candidates for this role

JOB FUNCTION AND RESPONSIBILITY

1. Identify and maintain a set of clients and extend existing relationships. Understand client very well by
   • Knowing client’s business operations
   • Client’s environment, location
   • Client’s pest issues and concerns
   • Client’s contacts, decision makers
2. To be able to maintain a high level of product & service knowledge all the time so as to be able to upsell/ extend customer’s businesses
3. Plan, track & document key action points for each client and report to management

• eg. No of calls, visits, suggestion for new/ additional products/ services, corporate gifts, invitation to events
• Maintain proper records of contacts and other documents on sales software and service software
• Monitor and preemptively conduct contract renewals
• Submit regular reports covering sales activities, performance and plans

1. Ensure positive client experience by ensuring positive experience in customer communication and smooth operation for the services rendered
2. Follow and drive forecasted sales targets

• Create quotes, contracts & convert sales
• Conduct site survey for new clients and build relationships with new clients
• Assist in pushing new campaigns and products / services that will lead to an increase in sales or enhance existing relationships
• Assist in collecting data for analysis

1. Aid in service operation: If due to unforeseen circumstances that operations fail to meet client’s demands, account reps must personally handle the situation which may include
   • Organise internal meetings with different stakeholders, eg. Accounts, entomologists, technicians etc. to resolve client issues
   • carry out basic pest control work
   • conduct inspections
   • write basic reports
   • personally look for suitable technician / entomologists for help
   • assign jobs
   • assist in payment collection
   • prepare client documentation
   • Work closely with the Service Team to ensure the rollout of specific marketing plans
2. Any other duties as and when assigned

Be a Part of Something BIG!

Join us in revolutionizing the future of technology through direct, face-to-face marketing. We're seeking enthusiastic individuals to help drive our innovative solutions forward by engaging customers in dynamic, real-world interactions. If you're passionate about delivering impactful experiences and connecting with clients personally, we invite you to join our team.

Apply now and begin shaping the future together!

Make an Impact by:

• Collaborate and work closely with different departments to understand key challenges while driving impactful initiatives
• Work independently with guidance and support from managers
• Mentor less experienced team members and help establish best sales practices with peers to drive success
• Conduct peer reviews of solution designs and foster strong engagement with team to ensure the best outcomes
• Lead and participate in knowledge sharing sessions, focusing on sales strategies and best practices

Rewards that Go Beyond:

• Ongoing development programs
• Regular acknowledgment of achievements with performance bonuses
• Overseas retreats, fun team bonding activities
• Cross-Department exposure within organisation
• Invitations to events, conferences, and internal leadership summits to grow your professional network
• Defined growth trajectories within the company, with regular performance reviews and advancements

Your Career Growth Starts Here. Apply Now!

Key Accountabilities

Location: Changi Business Park

• Organizes, coordinates and monitors customer order processing and products distribution (including, adherence to adequate standard operating procedures).
• A team player being able to rotate across various roles within function in absence of rest of team
• End to end order processing in the ERP system received via, electronic mail, phone or through other contact with the customer.
• Required to create and/or share report on daily basis
• Supervises quality of cooperation between CS and field force regarding administration of customers’ orders. Closely cooperates with the Logistics function to meet deliveries.
• Collects performance key performance indicators and reports on these including delivery performance and signals on trends.
• Evaluates and makes proposals for improvements on process efficiency, improvement on work processes, materials options etc. and implements in cooperation with the Manager.
• Acts as first escalation-level contact with customer for answers to customer questions and in attempting to resolve customer complaints.
• Ensures adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).
• Determines and supervises process of registering / filing / archiving of customer service-related documentation.
• Co-ordinate with other functions to close customer queries.

Experience

• Diploma with min. 5 years experience in customer service role.
• Process driven to deliver incremental business efficiencies
• IT skills in MS Office and SAP, Advanced Excel knowledge required, Numerate, analytical and results oriented.
• Excellent communication skills at all levels, internally & externally. Customer service orientation, ability to lead a team, Advanced troubleshooting and multi-tasking skills, excellent organizational and time-management skills. Self-driven.
• Able to work 5 days a week (office-based)

Job Description

• Provide first call resolution to users who called into our hotline which is public facing, advising on issues
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primaryresponsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot
• Agent would need to be able to take stress of answering calls from members of public"
  oblems and queries.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

We are recruiting and we want you!