• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Overview

The Sales Manager in the Oil and Gas industry is responsible for leading sales efforts, developing strategic business relationships, and driving revenue growth. This role requires a deep understanding of the oil and gas sector, strong leadership skills, and the ability to implement effective sales strategies.

Job Description:

-Sales Strategy Development: Formulate and execute comprehensive sales strategies to achieve revenue targets and enhance market share within the oil and gas sector.

-Business Development: Identify and pursue new business opportunities by establishing relationships with potential clients and stakeholders in the industry.

-Client Relationship Management: Build and maintain robust relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

-Sales Team Leadership: Manage, mentor, and motivate the sales team to meet or exceed sales targets. Conduct regular performance reviews and provide training as needed.

-Market Analysis: Monitor market trends, competitor activities, and customer feedback to inform strategic decisions and identify growth opportunities.

-Contract Negotiation: Lead negotiations for contracts, pricing, and terms with clients, ensuring alignment with company objectives while meeting customer expectations.

-Sales Reporting: Utilize CRM tools to track sales performance metrics, prepare reports, and present findings to senior management regularly.

-Collaboration with Other Departments: Work closely with marketing, engineering, and product development teams to align sales strategies with product offerings.

Qualifications

-Educational Background: A Bachelor’s degree in Engineering, Business Administration, or a related field is required. An MBA is preferred.

-Experience: A minimum of 5 years of experience in sales management within the oil and gas industry is essential. -Proven success in business development is a must.

-Technical Knowledge: Strong understanding of oil and gas operations, products, services, and market dynamics.

-Sales Skills: Demonstrated ability to achieve sales targets through effective strategy implementation and relationship management. Strong negotiation skills are critical.

Communication Skills: Excellent verbal and written communication skills are necessary for engaging with diverse stakeholders.

Personal Attributes

-Strong leadership qualities with a focus on team development.

-Self-motivated with a results-oriented mindset.

-Ability to work independently as well as collaboratively in a team environment.

-Willingness to travel frequently for client meetings and industry events.

-This job description outlines the essential functions of a Sales Manager in the oil and gas industry, emphasizing the need for both technical knowledge and strong interpersonal skills to effectively drive business growth.

Job Summary

Responsible for the day-to-day activities of the sales administration for the Aerospace/Railway Department with the aim of providing effective support, ensuring all business processes are performed according to company policies, procedures and in alignment with the business strategies and objectives.

Job Description

1. Pre-Sales Administration Support

• Maintain customer-material pricing in SAP.

• Create material master in SAP.

• Create and maintain customer master data in SAP.

• Attend to initial customer’s enquiries on pricing, stock availability, lead time and etc.

• Assist sales team in compiling tender documentation for submission.

2. Sales Administration Support

• Responsible for all sales related processing in SAP pertaining to :

- Orders creation & maintenance

- Delivery and Billing

- To run monthly Sales & Gross Profit report for aerospace department based on the BIW report.

• Coordinate internally to ensure customer requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

3. After Sales & Service Administration Support

• Responsible for all service related processing in SAP pertaining to:

- Orders creation & maintenance

- Delivery & Billing.

• Attend to customers on after-sales service requests & complaints.

• Coordinate internally to ensure service requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer (external & internal) to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

4. Warranty Claims Administration

• Monitor warranty claim status and co-ordinate to ensure claims are processed and completed.

5. Purchasing

• Create Vendor and maintain Purchasing Information Record in SAP.

• Create purchase order in SAP

• Coordinate order confirmation, shipment arrangements and importation documentations with vendors for direct shipment.

• Follow up and resolve shipment discrepancy with vendors.

Job Requirements

• Minimum Nitec/Higher Nitec/Diploma in Business or related field

• 3 to 5 years of working experience, preferably in sales coordination / administration.

• Computer literate and proficient in Microsoft Office (Word, PowerPoint, Excel).

• Good communication skills and able to work independently.

• Working knowledge of SAP SD, PS & MM modules will be an added advantage.

• Have good discipline and work attitude.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

In order to develop the organization and to grow the business further in the region, ambitious and highly skilled sales professionals with solid marine industry background are needed.

ORGANISATION

This role reports directly to the Managing Director based in Singapore and will be in charge of driving growth of new equipment sales, spare parts and services in an assigned region in Southeast Asia.

YOUR RESPONSIBILITIES

Sales management: Influence, shape and implement the sales and marketing strategy with a particular focus on key assigned markets. Originate and close opportunities to develop new market segments, product groups and channels.

Account management and marketing: Build and develop established relationships with key customers such as shipyards and owners, and technical consultants. Lead all business development and marketing activities to achieve sustainable profitable growth.

Strategy planning: Take a proactive support role to plan and prepare the annual budget and sales forecasts and execute specific plans to meet the target. Regular provision of information for planning and forecast via sales force

Operational management: Align sales with factory’s manufacturing capacity. Work in close cooperation with all key functions and help to maximize the capabilities of the business. Manages sales process, coordinates and negotiates proposals in cooperation with technical team, internal functions, other involved professionals and management.

YOUR PROFILE

· Diploma or Degree in Engineering, preferably in Marine, Mechanical, Mechatronics or Electrical field.

· You have a strong and successful sales experience of around 5 to 10 years in marine industry, preferably selling capital equipment’s.

· You are a strong networker and to-the-point communicator who is able to build and maintain a solid internal and external network.

· You have good interpersonal skills and can interact easily and influence all levels of stakeholders.

· You are result driven and persistent to drive towards company targets.

· You are willing to travel in the region.

Job Scopes:

• Responsible for the sales of the company product, development of new customers and new business, and maintain relationship with customers.
• Responsible for contacting customers, preparing quotations, and participating in business negotiations.
• Responsible for tracking customer orders until delivery and payment collection.
• Conduct market survey, market information, and customer database files.
• Perform any other tasks as and when required by management and superior.

Job Requirements:

• Candidate must possess at least a Professional Certificate/Diploma/Degree in related field or equivalent.
• At least 2 year working experience in commercial and industrial air-con industry or related field.
• Prefer candidate with B2B sales experience with some client’s pipeline.

Singaporean / Permanent Resident / Sijil Pelajaren Malaysian Certificate

Full-Time
Working hours: Mon to Fri: 8:30am to 5:30pm

Sat: 8:30am to 12.30pm

Transportation provided at Joo Koon/Tuas Cresecent MRT

Job Description

Responsible for securing sales of new commercial vehicles from proper follow up on sales enquires for the Sales Department in achieving the departmental sales turnover target and profitability.

Job Scope

• Answering, recording, maintain close follow up of all sales enquires
• Conduct demonstration and test-drives as requested by customer
• Closing of sales with adherence to the company set policy
• Obtain from customers all neccessary for registration for their ordered vehicles
• Check to ensure vehicle is in good functional and conditional status for delivery
• Deliver and handover of vehicle to customer
• Perform any other work as instructed by the superior

Qualification

• Minimum qualification : N Level
• Minimum 1 year vehicle related experience

We are looking for a detail-oriented Sales Administrator to contribute to the achievement of sales targets by supporting Sales Executives, coordinating sales administrative activities, and maintaining good customer relationships. The Sales Coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.

To be a successful Sales Administrator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.

Sales Coordinator Responsibilities:

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Executives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Administrator Requirements:

• Experience as a Sales Administrator may be advantageous.
• Good team development and leadership skills.
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Serve Supermarket outlet as allocated by Supervisor.

• Handle promotion of company’s products such as in-store tasting, promotion, and food fairs.
• Monitor and update sales movement
• Check expiry dates and price tickets of products.
• Liaise with stores ensuring that retail space is organized and well-stocked.
• Train and motivate Supermarket staff on product and brand information.

Requirements:

• Preferably with minimum 2 years related working experience.
• Positive attitude and flexible.
• Bilingual in English & Mandarin to liaise with customers.
• Salary commensurate with experience.

Job Description & Requirements

• Work with Product Owner throughout the project lifecycle to ensure smooth launch of product service
• Jointly conduct UAT or LSV with other stakeholders based on scripts provided, to ensure positive test results before the project is launch
• Prepare/review functional requirements from a customer experience perspective
• Develop new work processes for Retail (general workflow, escalation, dispute handling, technical support) and ensure they fix into the processes of other departments
• Identify any operational or servicing gaps and establish workarounds or alternatives to bridge those gaps
• Recommend appropriate systems changes
• Provide a secondary check on all communication materials to ensure information is correct and complete
• Collate post-launch feedback from customers (internal / external) and forward to project lead or product owner for review and corrective actions, if any
• Update weekly and any other reports that may be applicable
• Coordinate with internal departments such as marketing, operations, and finance to support sales activities.
• Cultivate and maintain strong relationships with channel partners to foster loyalty and drive mutual success.

Requirements:

• Diploma and above
• At least 2 years of working experience in conducting UAT/project management in current job
• Good proficiency in written & spoken English, knowledge of Mandarin is advantageous
• Basic PC skills and knowledge of Microsoft office
• Understanding of SalesForce applications, Jira and Confluence
• Fast learner
• Observant and eye for details
• Good analytical and organisational skills
• Good time management skills
• Humble and eager to learn
• Proactive in asking to understand issues and situations
• Alert and meticulous in work
• Able to work in fast-paced and dynamic environment
• Responsible and dependable

Job Responsibilities:

· Prepare BIM e-submission to authorities

· Coordinate BIM drawings with Consultants and Contractors.

· Perform correct BIM modelling practices for documentation and authority submission

· Work with project architect on all matters pertaining to design, technical compliance and building code / regulations

Job Requirements:

· Minimum Diploma in Architecture or BCA Specialist Diploma in Building Information Modeling (BIM)

· Proficient in ArchiCAD

· Experience in BIM e-submission to authority

· Experience in preparing construction drawings

Purpose: To create VDL brand awareness through outreach to learning institutions, government platforms, recruitment agencies, and advertising agencies. To support the talent acquisition process of hiring the right person to meet the company's needs and objectives.

Key Area of Responsibilities:

• Outreach to learning institutions, government agencies, and recruitment and advertising agencies to build up a talent pipeline.
• Define a plan for outreach and participation in various events such as career fairs, university recruitment fairs, career talks, etc.
• Measure the effectiveness of outreach and make recommendations for improvement.
• Monitor and report on recruitment lead time and open positions.
• Support the recruitment process to hire the right person for the right job.
• Initiate the onboarding process so that all stakeholders are informed of new employees coming on board.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Diploma in Human Resource Management/Business Administrator or other relevant discipline.
• Minimum 2 years of experience in Talent Acquisition or other similar roles.
• IHRP-CA/IHRP-CP certification will be an advantage
• Sound knowledge of the Fair Employment Act
• Knowledge of Foreign Work Labour law
• Proficient in Microsoft Excel functions
• Good communication skills

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

The Intellectual Property (IP) Specialist is responsible for supporting the implementation of REC's IP plans and maintaining IP processes based on established policies. He/She will assist in overseeing and driving REC's IP portfolio management activities by analyzing and organizing information pertaining to IP portfolios to maximize and optimize business value, while ensuring compliance to IP-related legislation and guidelines, and participating in global IP enforcement matters. He/She is also responsible for facilitating continuous improvement and innovation activities within REC. Strong technical/engineering expertise with a keen interest in studying research publication/journals, patents, commercial and legal documents are expected must-haves.

• Work closely with R&D, engineering and operations to actively seek out patentable inventions
• Review invention disclosures, conduct interviews with contributors/inventors and accurately document such discussions
• Manage invention disclosures, REC's IP portfolio and Patent Review Steering Committee meetings
• Assist with drafting/reviewing patent specifications and preparing design filings
• Perform prior art searches and freedom-to-operate (FTO) searches
• Participate in global IP enforcement and FTO projects
• Review prior art documents, office actions and strategize approaches to responding to office actions in line with commercial and business strategy
• Monitor and docket patent/design prosecution deadlines
• Work closely with REC Legal and external counsels to coordinate patent/design drafting, filing and prosecution worldwide
• Perform patent landscaping studies/prepare patent benchmarking reports and present findings to top executives
• Assist to maintain, update and improve Knowledge Management Portal /System to manage confidential information, technology contracts, etc. ensuring accessibility only to key personnel
• Assist to develop standard operating procedures, guidelines, best IP practices
• Participate in IP audit, work with QMS team and assist with implementing standard operating procedures within an IP framework for the Technology Department
• Assist with developing IP training materials and delivering training to new hires and staff
• Participate in regular discussions with REC Legal to align on any developments in the company or industry impacting REC patent portfolio

• Bachelor/Master/PhD, preferably in Engineering or Science
• Strong technical/engineering expertise with a keen interest in studying research publication/journals, patents, commercial and legal documents
• Preferably at least 3 to 5 years of experience in research/engineering/technical role and/or at least 3 to 5 years of relevant IP/patent research experience
• Proficient with patent databases e.g. ESPACENET, PATENTSCOPE, USPTO systems (PAIR, etc), GLOBAL DOSSIER, PatBase, PatSnap, is advantageous
• Proficient in Excel (e.g. running and creating functions, pivot tables, charts, etc.) and PowerPoint is advantageous
• Inquisitive and passionate about new and emerging technologies especially in renewable energy and in IP
• Excellent organizational skills with an eye for details
• Thinking out-of-the-box with strong analytical and reasoning skills
• Versatile and able to navigate quickly to focus on core issues and prioritize important tasks
• Good communication skills in English, both spoken and written

Customer Success Specialist (CSS) is pivotal in ensuring exceptional service delivery and maximizing client satisfaction. The CSS role is designed not only to nurture client relationships and drive commercial outcomes but also to directly manage Level 1 support for selected legacy custom solutions, aiding in the strategic pivot to Tunity’s product-first service offerings

Key Responsibilities:

1. Customer Relationship Management:Serve as the primary contact for customers, ensuring their continued satisfaction and retention.
   Collaborate with product development teams to implement proactive strategies that address client needs, encourage product adoption, and smoothly transition customers to more standardized, cost-effective solutions.
   
2. Commercial Accountability:Monitor and analyze the costs associated with supporting each customer.
   Identify and implement strategies to enhance profitability, including transitioning suitable customers to the Tcube platform and making strategic decisions about discontinuing support for nonviable accounts.
   
3. Customer Advocacy and Growth:Foster strong relationships that encourage customer advocacy, supporting referrals and the creation of case studies.
   Identify and pursue opportunities for account growth, encouraging customers to adopt new software enhancements that optimize operational efficiency and reduce maintenance costs.
   
4. Cross-functional Coordination:Act as a liaison between customers and internal teams, including hardware and software departments, ensuring a seamless and integrated customer experience.
   Facilitate effective communication and problem resolution across functional boundaries.
   
5. Level 1 Support Management:Directly manage Level 1 support for custom solutions, gathering crucial insights into customer usage and pain points.
   Use hands-on support experiences to guide customers through initial challenges and demonstrate the tangible benefits of transitioning to standardized products.
   
6. Retention and Renewals:Develop and maintain comprehensive success plans for high-value customers, detailing critical milestones for onboarding, training, preventive maintenance, and contract renewal.
   Leverage sales data and insights from the product development team to strategically recommend timely software upgrades.
   
7. Customer Training:Manage and enhance customer training programs, ensuring clients fully leverage the capabilities of Tunity’s Tcube suite for maximum benefit.
   
8. Feedback Loop:Act as the voice of the customer within Tunity, relaying feedback and insights to the product and engineering teams to inform future product development and roadmap planning.
   

Required Skills and Qualifications:

• Proven experience in customer success or similar roles
• Strong technical acumen, with the ability to quickly learn and support both legacy custom solutions and new products.
• Excellent communication, negotiation, and relationship management skills.
• Ability to analyze data, understand business drivers, and deliver strategic insights.
• Demonstrated capability to manage and prioritize workloads effectively under pressure.

Preferred Skills:

• Experience in managing transitions from custom solutions to product-based offerings.
• Background in handling Level 1 technical support is highly advantageous.

No Deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team.

Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development.

By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

The MSAT Specialist will play a critical role in supporting technical transfer and validation activities within the organization. This position involves collaboration with cross-functional teams to ensure the efficient and timely creation, review, and completion of technical and validation documentation in alignment with organizational guidelines and standards.

The MSAT Specialist will play a critical role in supporting technical transfer and validation activities within the organization. This position involves collaboration with cross-functional teams to ensure the efficient and timely creation, review, and completion of technical and validation documentation in alignment with organizational guidelines and standards.

Key Responsibilities:

1. Technical Documentation Support:
   • Assist the Technical Transfer Lead and Technical Stewards in preparing a wide range of technical transfer documentation, including but not limited to:
     • Master Process Transfer Protocols (MPTP)
     • Detailed Failure Mode and Effect Analysis (dFFA)
     • SSPD
     • Quality Risk Assessments (QRA)
     • Technical Run Monitoring Protocols/Reports
     • Manufacturing Control Strategies (MCS)
     • Validation Control Strategies (VCS)
2. Process Validation Support:
   • Collaborate with the Validation Lead to draft, review, and finalize process validation protocols and reports to ensure compliance with regulatory and organizational requirements.
3. Cross-Functional Collaboration:
   • Coordinate with internal stakeholders, including cross-functional teams within organization, to facilitate the writing, review, and approval process for technical transfer documentation.
4. Timely Documentation Delivery:
   • Ensure the completion of technical transfer documentation within established timelines and in accordance with company guidelines, maintaining high-quality standards throughout the process.
5. Support for Additional Tasks:
   • Provide assistance to the Technical Transfer Team by undertaking other related assignments as directed by the Senior Technical Transfer and Technology Lead.

Qualifications and Skills:

• Strong technical writing skills and attention to detail
• Proficiency in creating and managing technical and validation documents
• Excellent organizational and time management abilities to meet deadlines
• Effective communication skills for collaboration with cross-functional teams
• Familiarity with regulatory guidelines and standards in a pharmaceutical or biopharmaceutical manufacturing environment

This role is ideal for professionals who are detail-oriented, collaborative, and committed to ensuring the success of technical and validation processes within a dynamic and innovative environment.

Qualifications and Skills:

• Educational Background:
  • Bachelor’s or Master’s degree in Chemical Engineering, Biotechnology, Life Sciences, or a related field.
• Professional Experience:
  • At least 3-5 years of experience in manufacturing science and technology (MSAT), technical transfer, process validation, or a related field within the pharmaceutical or biopharmaceutical industry.

Why Join Us?

We believe in supporting our employees both professionally and personally. As a valued team member, you will enjoy a comprehensive benefits package, including:

• Generous Leave Policy: 18 days of annual leave to support work-life balance.
• Elderly Care Leave: 3 additional days to care for aging family members.
• Health and Wellness Coverage: Comprehensive medical benefits, including dental coverage.
• Professional Development: Opportunities for continuous learning and growth within the organization.
• Employee Support Programs: Access to resources and tools to help you thrive in your role.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Growth Marketing Specialist (CRM & Mobile)

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a Senior Growth Marketing Specialist,  you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 6+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology-led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing/hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience in using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Role Overview

We are seeking for Assistant to Teaching Specialist who can seamlessly integrate into our team and make an immediate impact. Reporting to the Team Leader for Education, the candidate will assist the Special Education Teacher in classroom management for children with learning difficulties. Together with the Special Education Teacher, you will assist to manage behavioral and academic challenges, and deliver quality education for our students, while in alignment with our philosophy and guidelines.

Key Responsibilities

1. Program Implementation:

• Assist to deliver programs in alignment with the organization’s philosophy and established guidelines.

2. Professional Standards:

• Assist to execute tasks professionally and adhere to stated guidelines.

3. Teaching Material Preparation:

• Assist to develop teaching materials tailored to each student’s goals.

• Assist to document teaching methods and track achievement of goals after each lesson.

4. Documentation and Records Management:

• Assist to maintain comprehensive documentation and filing of all student-related materials.

Technical Skills & Competencies

1. Teaching & Behavior Management:

• Familiar with Singapore MOE syllabus.

2. Students Communication & Problem-Solving:

• Engage effectively with students to address their concerns and collaborate on solutions to support their development.

3. Application of Psychological Theories:

• Assist to apply psychological theories to practical teaching scenarios.

Qualifications & Experience

• Minimum Experience: Experience in Special Education is a plus.

• Candidates without prior experience, including fresh graduates and A-level students, may apply.

If you are passionate about making a difference in the lives of children with learning difficulties and can contribute immediately to our mission, we encourage you to apply.

Company: Doctor Clean Private Limited

Location: Singapore

Work Hours: 9:00 AM - 6:30 PM

Days: 6 days a week

Remuneration : SGD$2200 - $2400 + additional incentives + OT applicable

About Us: Doctor Clean Pte Ltd is a leading cleaning service provider in Singapore, specializing in high-quality cleaning solutions for residential and commercial clients. Our team is dedicated to delivering exceptional service with a focus on detail and customer satisfaction.

Position Overview: We are seeking a reliable and motivated Cleaning Supervisor to join our team. The ideal candidate will oversee cleaning operations, ensure quality standards are met, and lead a team of cleaning staff. This role requires a valid Singapore driving license (manual, Class 3) and the ability to perform physical tasks.

Key Responsibilities:

Qualifications:

Benefits:

English, Class 3 Driving License, Customer Service

Social Media Management:

• Develop and execute social media strategies for platforms such as Instagram, Facebook and Tiktok.
• Manage daily social media activities, including content scheduling, community engagement, and performance tracking.
• Monitor social media trends and adapt strategies to ensure maximum reach and engagement.

Content Creation:

• Create high-quality, engaging content (posts, stories, videos) that aligns with our brand identity.
• Produce photography and videography content, including editing, to showcase our products and services.
• Collaborate with the team to generate fresh ideas for social media campaigns and promotions (as well as Live Selling and collaboration with 3rd Party brands)

Graphic Design:

• Design visually appealing graphics for social media, websites, and other marketing materials.
• Maintain consistency in brand messaging and visual identity across all channels.

Online Advertising:

• Plan, execute, and optimize online advertising campaigns (e.g., Facebook Ads, Instagram Ads) to drive traffic, leads, and sales.
• Analyze campaign performance and adjust strategies to achieve KPIs.
• Understand SEO and relevant online marketing concepts.

E-Commerce Management:

• Manage and optimize our WooCommerce/Shopify platform, ensuring a seamless online shopping experience for our customers.
• Update product listings, monitor inventory, and troubleshoot any technical issues that arise within the WooCommerce system.
• Collaborate with the team to implement promotional strategies and analyze e-commerce performance metrics to drive sales and improve customer satisfaction.
• Able to manage and optimise Lazada and Shopee platforms to promote products.

Marketing Management:

• Develop and implement comprehensive marketing strategies to promote our products and services.
• Oversee the execution of marketing campaigns across various channels, ensuring alignment with overall business objectives.
• Conduct market research to identify trends, customer needs, and competitive positioning.
• Manage the marketing budget and allocate resources effectively to maximize ROI.
• Collaborate with cross-functional teams to ensure a cohesive approach to marketing efforts.

Qualifications:

• Proven experience in social media management, content creation, and online advertising.
• Strong photography and videography skills, including proficiency in editing software.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva).
• Solid understanding of online marketing strategies and tactics.
• Ability to work independently and as part of a team.
• Creative mindset with a passion for staying ahead of industry trends.

The Regulatory Compliance Specialist will support the Senior Regulatory Compliance Manager in ensuring that the company operates in full compliance with the Payment Services Act 2019 and Monetary Authority of Singapore (“MAS”) anti-money laundering (“AML”), and counter-terrorism financing (“CFT”) regulations.

The role involves managing day-to-day compliance activities, including but not limited to, transaction monitoring, regulatory reporting, and reviewing internal processes, while working closely with business units to maintain adherence to regulatory requirements. As part of a small compliance team, the Regulatory Compliance Specialist will have a hands-on role and the opportunity to contribute directly to the overall compliance strategy.

General

• Support the Senior Manager in the implementation of compliance policies and procedures, and in drafting new policies and procedures
• Execute regular reviews and audits of the company’s compliance framework to ensure its effectiveness
• Support the Senior Manager in reviewing, updating and maintaining the company’s compliance program including ensuring an effective compliance risk management and control system.
• Support the Senior Manager in updating the yearly AML training program
• Monitor AML/CFT developments and regulatory changes in Singapore, ensuring the business stays informed and processes align with updates
• Liaise with global / regional teams on compliance procedures and best practices
• Engaging with business teams to understand their operations, objectives, and challenges to provide relevant compliance guidance and ensure alignment with regulatory requirements
• Any other ad-hoc matters including, but not limited to, responding and investigating requests from regulators, addressing compliance related queries from internal stakeholders

AML

• Continuously monitor transactions for unusual or suspicious activities using the company’s transaction monitoring platform
• Analyse and investigate red flags arising from the transaction monitoring system
• Perform sanctions screening on relevant parties
• Investigate and resolve potential sanctions hits, escalating confirmed matches as needed
• Maintain accurate records of investigation activities and decision making

Regulatory Reporting and Audits

• Support in the preparation and submission of regulatory reports and filings to the MAS, reports to management on a periodic basis on levels of compliance, and/or any issues arising from specific monitoring activities
• Support the year-end external audits and liaise closely with external auditors to ensure that the company’s regulatory reporting is completed on time