A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supportive & friendly work environment

Easy access work location

Good staff benefits

Attractive basic salary + commission

Job Responsibilities:

• Provide professional consultation for TCM Consultation/Perinatal service and TCM aesthetic Body/Face/Head spa services and packages according to the standards and methods set by the Company.
• Ensure client comfort and satisfaction throughout their therapy experience.
• Promote personalised and suitable Perinatal treatments and relevant products to customers.
• To meet and achieve sales targets as set by Management and maximise sales opportunities. Follow up on sales enquiries.
• To build rapport with customers to deliver high level of customer satisfaction, growth and retention through passionate interaction with customers.
• Responsible for handling client problems and complaints as professionally as possible or refer to the management committee for discussion.
• To attend to all work-related training sessions provided / organised by the Company.
• To prepare and submit weekly and monthly paperwork to Management in timely and accurate manner.
• Handle basic front desk duties.
• Manage scheduling of appointments.
• Any other ad-hoc duties assigned.

Job Requirements:

• Positive attitude, optimistic nature and eager to learn.
• Well-groomed with pleasing personality.
• Able to work in a fast-paced retail environment is desirable.
• Able to work well in a team environment.
• Neat and organized with high standard of cleanliness.
• Past experience in clinical/spa/beauty industry is an added advantage.
• Able to work on weekends and public holiday, shift work.

Work location: 265 Holland Avenue

We regret that only shortlisted candidate will be contacted.

ABOUT WORLD TABLE TENNIS

The creation of World Table Tennis (WTT) is set to revolutionise the way table tennis is viewed and commercialised across the globe. With significant external investment and commitment to long term partnership, WTT is much more than a vehicle to house current rights. As the dedicated commercial rights entity, for the International Table Tennis Federation (ITTF), WTT has the ambition and ability to create new assets and events, capitalising on the unrivalled potential of the sport. The clear aim is to build WTT into a revenue generation powerhouse, ploughing profits back into Table Tennis to continually develop and transform the sport.

Taking a new, innovative and entrepreneurial approach to how table tennis should manage its competition platform and positioning, WTT has been tasked with re-imagining a new professional event structure, re-energising the entertainment and fan experience, and re-defining the new era.

With 300 million players and over 500 million fans, the potential of the sport of table tennis is waiting to be unleashed.

WTT SOCIAL MEDIA SPECIALIST

As WTT's Social Media Specialist, you're pivotal in engaging our global fanbase. Reporting to the Head of Marketing, and overseeing a high-performing team of social media content creators, you will create and execute innovative social media strategies, driving engagement, reach, and revenue with captivating content across all platforms.

RESPONSIBILITIES

• Develop and implement dynamic social media strategies in alignment with WTT's marketing goals.
• Manage content calendars for consistent, engaging posts in support of WTT’s brand initiatives as well as events worldwide.
• Collaborate across departments to integrate campaigns, enhancing fan engagement and event promotions.
• Work closely with the marketing team, including PR and video production, to create compelling fan campaigns and content for events and partnerships.
• Partner with PR and Marketing to promote players on WTT social channels during and outside events.
• Collaborate with the Commercial and Brand Partnerships team for creative delivery of maximum ROI through social content.
• Utilise analytics to track campaign performance and make strategic adjustments.
• Lead social media communication, building networks with industry professionals and influencers.
• Support the social media team members, promoting creativity and a highly collaborative environment.
• Any other duties as required by Line Manager and Management.

Requirements

Essential:

• Diploma in Digital Marketing, Social Media Marketing or related field, with a sports industry background preferred.
• 2 - 3 years of social media marketing and content development experience, showcasing community growth.
• Experience in the sports, broadcast or events industry is a plus.
• Proficiency in English, with exceptional communication skills.
• Strong SEO, content optimisation expertise, and social media metrics understanding.
• Familiarity with social media tools (e.g., Sprout Social, Hootsuite) and best practices across major platforms, including Facebook, Instagram, TikTok, YouTube, Twitter, Weibo, and Douyin.
• Exceptional communication and interpersonal skills, with a collaborative and team player mindset.
• Creative thinking and a passion for table tennis or sports marketing.
• Strong organisational and project management skills

Desirable:

• Passion for sport and business;
• Ability to work in multiple languages, with a preference in South East Asian Languages

How to apply

Submit CV and cover letter to [email protected] with the email subject titled “WTT Social Media Specialist”

Due to the high number of candidate applications expected, only those who are shortlisted to the next stage of the recruitment process will be contacted.

Responsibilities:

1. Develop, promote, and manage content across all social media channels (Facebook, Instagram, LinkedIn, Twitter, TikTok, WeChat Official Account, Little Red Book, ...) .

2. Collaborate with account managers to plan and execute marketing and promotional activities.

3. Regularly organise and update information databases, summarise operational data, and report on performance.

4. Handle daily operational tasks, including message broadcasting, responding to queries, and managing backend settings.

Requirements:

1. Bachelor’s degree or higher, with experience in social media operations. Proficiency in Chinese and English will be beneficial.

2. Strong aesthetic sense, attention to detail, and creative planning abilities.

3. Competent in data consolidation and analysis.

4. Passionate about the internet industry, meticulous in work, and quick to learn and adapt to new trends.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

JOB DESCRIPTIONS:

• Adhere to Company’s standards and service levels to increase sales and minimise costs, including food, beverage, supply, utility and labour costs
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Responsible for ensuring consistent high quality of food preparation and service
• Lead Catering service business, providing leadership and alignment to corporate objectives
• Identify food and catering trends to ensure business competitiveness
• Develop and execute short-term and long-term business strategies
• Act as an advisor to management of food catering service trends and related matters
• Maintain profession restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Provide after-sales service and in particular to ensure all customers complaints are taken seriously
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Support in managing and administering all facets of the kitchen’s operation

JOB REQUIREMENTS:

• Effective management, leadership, organizational and communication skills
• Able to work with minimal supervision in a fast paced environment
• Able to work under pressure to meet tight deadlines when required
• Strong team player with the ability to build rapport and maintain collaborative working relationships
• Well-groomed, articulated and eloquent in speaking
• Preferably Bilingual in English and Tamil
• Comprehensive knowledge of both North and South Indian cuisines (Vegetarian & Non-Vegetarian) and experience in high volume service operations is highly preferred
• Strong business sense and industry expertise
• Passionate in F & B Industry

Job description

We are looking for an experienced Sales Account Manager to join our APAC Management team. You will work directly with clients, prospects and business stakeholders and will be responsible for delivering our regional sales strategy. This dynamic role involves selling Managed Services and Resource Augmentation to banks, asset mangers, wealth managers and other financial institutions.

This is an exciting role as we expand our capabilities globally. The preferred candidate will demonstrate an entrepreneurial spirt with a focused approach as we develop this fast-growing part of our business. This position is based in Singapore and will be focused on servicing clients in the Asia Pacific region primarily Hong Kong, India, Sydney and Kuala Lumpur.

Key Responsibilities

• Identify, develop, manage, and close new business opportunities within APAC accounts
• Identifying market opportunities through meetings, networking and other channels
• Main point of contact for existing clients, responsible for managing existing client relationships and driving renewal opportunities
• To understand each customer’s business objectives, challenges, and issues and how we present Delta Capita's (DC) outcome-based solutions to meet these objectives
• Document and manage dynamic account plans, encapsulating business requirements including white space and clear competitive replacement strategies
• Internal stakeholder management ensuring effective communication and coordination across the organisation, with all levels of seniority
• Develop a business plan and go to market/demand management initiatives leveraging DC’s organization develop core revenues and penetration across the account base
• Develop a 12-to-24-month pipeline of qualified incremental business opportunities

Job requirements

Required Experience

• Minimum of 8 years experience in sales and managing client relationships
• Strong experience in KYC or Post Trade services with a relevant network across Singapore and Hong Kong
• Experience of working and leveraging appropriate business partners, including tier 1 re-sellers, SI’s, SP’s, technology providers and software vendors
• Strong knowledge of industry trends and competition
• Knowledge of key sales disciplines- Salesforce, MEDDIC, unsolicited proposals, partner leverage Deal sheets etc
• Proven ability to manage multiple, lengthy and complex sales cycles
• Proven ability to manage net new business as well as develop existing business opportunities
• Have an interest, market opinion and existing understanding of the financial industry sector, including market dynamics and competitive landscape

Required Skills

• Hunger and strong organizational skills to develop a dynamic people-oriented business
• Excellent interpersonal and communication skills
• Accurate reporting skills and attention to detail
• Self managed - Energetic, flexible and capable of operating remotely
• Responsive to customers business needs and clear focus on maintaining excellent customer service

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

This position is located in Singapore with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks.

Who We Are

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non differentiating services.