• 5 Working Days
• 8am - 5pm
• Up to $3200 + VB
• Tampines [Company transport provided]

Job Description:

• Focus on order processing, order fulfillment till delivery in promptly and accurately manner (3PL).
• Acknowledge customers’ email on queries/feedback/order placement within one working day.
• Follow up with customers to ensure high level satisfaction and determining future requirements.
• Ensure that customer’s complaints/feedback are well investigated, resolved, and escalating the complaints/ feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying inspection status.
• Prepare, generate and disseminate customer’s reports on timely and accurately manner.
• Collecting and sustaining sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access of work documents, when needed

Requirements:

• Minimum Diploma holder
• At least 2 - 3 years of relevant experiences

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Job Description

1. To be positive role models to all residents
2. To provide care and supervision to the resident
3. To be a good listener to the residents and if needed, offer positive advice
4. To aid in basic development and change process of the residents
5. To ensure the safety of the residents at all times
6. To ensure that the residents are punctual and on time for activities and programmes
7. To treat every resident with dignity, respect and equality
8. As a team member, you are to be available at all times (whether on or off duty) to assist colleagues in need
9. To report to the designated Supervisor or Head of Operations
10. To abide by the Code of Conduct
11. To accompany the residents for activities when required
12. Be vigilant to the mood of resident(s) and behavioural changes
13. To ensure every resident adheres to rules and regulations
14. To undertake any other duties specified by Head of Home and senior management.

Technical Competencies:

Minimum qualification - Diploma
Good spoken and written English
Immediate availability is advantageous

Core Competencies:

Willing to learn and is a good team player
Able to multi-task and possess initiative to respond to various situations
Able to perform shift work (overtime allowance) including weekends and public holidays

Preferred achievements / characteristics:

Basic counselling or social work qualification or experience is an advantage
Patient, calm and a good listener
Fresh graduates looking to start in the sector welcome to apply

Location: Tampines (Transport Provided @ Serangoon, Woodlands, Jurong East etc.)

Working Hours: Mon - Fri (8am - 5pm)

Salary: Basic Up to $3200 + Benefits + Bonuses

Job Scope:
- Handle order processing and fulfillment for the warehouse to ensure smooth & prompt delivery.
- Reply to emails from customers on enquiries, feedback and order placements.
- Prepare customer's reports and maintain database of customers in the system.

Requirements:

- Min O level/ Diploma In any field

We are seeking a proactive and skilled Data and Technology Specialist to join our People Technology team, which sits in the wider People team. This role is based in Singapore and focuses on supporting and optimizing our people (HR) systems, primarily Workday. The ideal candidate will ensure smooth operation of integrations, reporting, and security frameworks while also building new integrations as business needs evolve.

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We’re 6000+ Wisers strong, with over 70 nationalities working in 25+ locations around the globe!
This is a unique opportunity to join Europe’s most valuable fintech company at a pivotal time in evolving our global People technology, automation and data capability. Keeping a customer first mindset, you’ll be working closely with our People Technology Lead (Senior System Architect) in building, designing, delivering and maintaining Workday and all other People Systems across Wise.

Key Responsibilities:

Integrations Management:

• Monitor, maintain, and troubleshoot existing integrations across the HR system landscape.
• Design, develop, and deploy new integrations as required, leveraging Workday Extend or other relevant tools.
• Collaborate with internal and external stakeholders to ensure integrations meet business requirements and are scalable.

Reporting and Analytics:

• Develop and maintain robust reports and dashboards to support HR and business operations.
• Ensure data accuracy and alignment across systems for meaningful insights and decision-making.

Security and Compliance:

• Manage user access and role-based permissions within Workday and related systems.
• Ensure compliance with organizational policies, data governance, and industry regulations.
• Conduct regular audits to identify and address security vulnerabilities.

Collaboration and Support:

• Work closely with HR, IT, and external vendors to resolve system issues and implement enhancements.
• Provide training and support to HR and other stakeholders on system functionalities.
• Stay updated on Workday releases and best practices to leverage new features effectively.

Qualifications

• You’re a Singaporean Citizen or Permanent Resident of Singapore. Please note that we are unable to sponsor visas for this role.

Technical Expertise:

• Proven experience with Workday as the primary HR system of record, including Workday Extend or Composite reporting.
• Strong understanding of integration technologies (e.g., APIs, XML, XSLT, EIBs).
• Proficiency in reporting tools, dashboards, and data visualization techniques within Workday.

Experience:

• Experience in HR systems, data management, or a similar role.
• Hands-on experience in managing integrations, system configurations, and security in a SaaS environment.

Soft Skills:

• Strong problem-solving skills with attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work independently while collaborating in a team-oriented environment.

Preferred Qualifications:

• Workday certifications in integrations, security, or reporting.

Additional Information

Salary: From SGD 6,100 - 7,275 + RSUs

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Apply

Perform end to end recruitment process from sourcing, interview, selection, offer, negotiation to on-boarding of new hires.

• Partner with hiring managers to identify their business needs and requirements as well as to assess candidate’s suitability for the role.
• Review the effectiveness of our existing sourcing channels, and to explore new sourcing channels in building our talent pools.
• Ensure necessary on-boarding documentation and activities are completed promptly and accurately.
• Organize and participate in recruitment fairs as and when necessary.
• Any other duties or projects as assigned

Job requirements:

• At least a Diploma, A-Levels, Bachelor's Degree, Professional Degree, any field.
• Excellent communication, planning, organisation, interpersonal skills and able to work independently
• Able to handle high volume of transactional work
• Good understanding of common HR practices and Employment related legislation
• Proficient in Microsoft Office applications (i.e. Word and Excel)
• Positive attitude with a service-oriented mind-set
• Able to commence immediate
• at least 5 years recruitment/ head hunting exeperience in a F&b industry

Our growing company is hiring for a sales supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.

Responsibilities for sales supervisor

Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work OT on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

RESPONSIBILITIES

• Attend to walk-in customers, answer phone calls and respond to customer enquiries.
• Provide customers with comprehensive products and services information. Demonstrate products to client if necessary.
• Keep abreast of product knowledge through continuous learning.
• Generate invoice and delivery order through ERP system.
• Ensure proper housekeeping & maintain orderliness and systematic storing of products to create a good shopping experience / store ambience.
• Responsible in the replenishment of stocks on the shelves and up-keep of the shop’s cleanliness and tidiness on a regular basis.
• Other ad-hoc, periodic stock-take and/or stock-count exercise when required.

REQUIREMENTS

• Preferably with experience
• Customer service oriented
• Team player, positive working attitude
• Able to start work within short notice

Store hours: 8:30 - 6:00pm

5 days work week

Medical Benefits

AWS

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are seeking a dynamic and results driven Sales Executive to join our growing team. The Sales Executive will be responsible for identifying new business opportunities, building and maintaining client relationships, and achieving sales targets. The ideal candidate should have a proven track record in sales, excellent communication skills and a strong customer-focused approach.

AZ Digital is an equal opportunity employer. We encouragte applications from candidates of all backgrounds and experience.

Key Responsibilities

1. Sales and Business Development:

Identify potential clients and maret segments to target. Generate and qualify leads through research, networking and outreach efforts.

Present and promote our products/services to prospective clients.

Conduct sales presentations and product demonstrations with our in-house showroom.

Travel Requirements: The job requires travelling island-wide, so you must be willing to commute to different location.

2. Client Relationship Management

Act as the primary point of contact for clients and address their enquiries and concerns.

Ensure client satisfaction and provide exceptional after-sales support.

3. Team Collaboration:

Collaborate with cross-functional teams, including software and IT support engineers, to drive sales initiatives and improve product offerings.

Qualifications:

- Proven track record in sales with a minimum of 2 years of experience is preferred.

- Excellent interpersonal and communication skills, both written and verbal.

- Strong negotiation and presentation skills.

- Self-motivated and goal-oriented with a demonstrated ability to meet and exceed sales targets.

- Salary : base pay with additional earnings through commission.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Koizumi Lighting Singapore Pte Ltd

An established Japanese lighting manufacturer.

In Singapore, we specialise in turnkey projects.

The role and responsibilities include, but are not limited to,

1) To support sales team;

- to prepare sales quotations

- to prepare technical specifications & etc.

2) To support marketing activities;

- E-Commerce

- Digital Marketing

- Social Media

- Website & etc.

Requirements:

• Minimum Diploma in Business/Engineering

• Minimum 2 years’ experience in relevant field in Singapore

• Ability to work under pressure and meet deadlines.

Product Training will be provided

Storefriendly is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 conveniently located branches across the island. To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

The Group is actively expanding its products and footprint and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES EXECUTIVES

Job Scope

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals.
• Understand customers' requirements and recommend our products and services as solutions.
• Provide quotations, follow ups and maintain necessary communication with customers.
• Coordinate with the respective branches to coordinate customers' viewing, move-in and/or other arrangements.
• Ensure the customer database is updated accurately and promptly.
• No shift hours or cold calling
• Attractive performance incentives based on achievement of sales targets (in addition to basic salary advertised).

At Storefriendly, we believe that sales and customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for someone who is:

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 years working experience, especially if in sales/customer service and can start work immediately.

Highlights

• No shift work - suitable for candidates with family or study commitments.
• No cold calling needed.
• Attractive basic salary. Allowances and performance incentives over and above basic salary.
• Company structure facilitates career progression and job specialisation.

If you're a people person who loves helping others, then we want to hear from you! Write in and tell us about yourself, expected salary and earliest availability.

Telefocal Asia Pte Ltd is a leading telecommunication training and consulting firm specializing in telecommunication technologies. The company provides training to major telecom companies across the globe and is headquartered in Singapore.

Job Title: Sales Executive

Qualification: Bachelor’s Degree or equivalent

Job Type: Full-time

Location: Singapore, On-site

Job Overview

Telefocal Asia serves global ICT professionals and IT/Telecom organizations who seek to upskill or retrain their workforce. We are looking for a Sales Executive who can help us empower our global clients with the skills and knowledge needed to succeed in the Digital Transformation age.

As a Sales Executive, you will be responsible for processing daily sales enquiries, quotations and orders, and building close relationships with clients by understanding and fulfilling their training needs and objectives. You will also be tasked to implement and take charge of growth projects relating to building sales pipelines and streamlining sales processes.

The ideal candidate will need to be a passionate professional who is proactive in identifying new opportunities and in ensuring that clients’ needs are heard and addressed.

Responsibilities

• Qualifying inbound inquiries and reaching out to high-potential prospects
• Conduct effective discovery and qualification conversations with new opportunities
• Use in-depth knowledge of industry trends to consult, support and manage customer relationships
• Analyse customer feedback through post-training surveys to forecast demand and appropriate service offering
• Work closely with Sales and Marketing to coordinate engagement strategies and improve processes
• Drive training and adoption of sales tools, dashboards and templates

Requirements

• Minimum 3 years of experience in business development, sales or account management in relevant industries
• Excellent communication skills in both written and spoken English
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Demonstrates ownership and leadership and takes initiative. A self-starter and a process-driven individual who is able to work independently with minimum supervision.
• Proficient in Excel and good analytical skills
• BA/BS graduate in Business, Marketing or other related departments

A sales executive is responsible for generating leads, building relationships with clients, and closing sales. Key duties typically include:

• Identifying potential customers
• Presenting products or services
• Negotiating contracts
• Achieving sales targets
• Conducting market research
• Maintaining customer records
• Collaborating with marketing teams to develop strategies
• Meeting sales target
• Hunting for new customers

Strong communication, negotiation, and interpersonal skills are essential for success in this role.

Responsibilities :

• Responsible for prospecting and acquiring new clients
• Handle overall responsibility for managing sales, achieving growth and hitting/exceeding monthly sales targets
• Identify all potential business opportunities through cold outreach such as cold calling and social platforms
• Conduct market research to identify selling possibilities and implementing sales programs
• Set up meeting with potential clients to recommend solutions
• Collaborate with team members to achieve desired results

Requirements :

• Candidate should possess at least a Degree / Diploma in any discipline
• Minimum 2 to 3 years of relevant experience
• Excellent written and oral communication skills
• Experience in B2B Sales
• Have worked at high-growth company
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenge
• Someone who is energic and self-driven
• Proficient in MS Office
• Able to work independently

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Candidates will be trained to build, grow and serve customer accounts to achieve established sales targets and management objectives.
• Handling Sales Enquires, Generate Quotation, Product/Solution Presentation, Addressing Customers’ Requirements
• Account Management
• Attend for exhibition and Seminar participation
• Able to involve in Customer Relationship Management, etc.
• Explore new markets/ industry and expand customer base.

Professional Qualifications/Educational Requirements:

• Diploma in Electronics/ Telecommunication
• Preference with sales experience in similar industry
• Fresh Graduate is welcome to apply

Other Requisites:

• Dynamic, positive and outgoing personality
• Achievement oriented
• Strong presentation skill
• Strong Interpersonal communication skills (verbal and written)
• Team player
• Knowledge of Ethernet, fiber, serial, and communication
• Proven sales skills will be an advantage

Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

Responsibilities

• Act as the main point of contact between clients and the company for sales inquiries and follow ups.
• Prepare and process quotation, purchase orders and delivery schedules accurately and promptly.
• Maintain and update customer databases and sales records.
• Assist in the planning and execution of sales strategies to meet company objectives.
• Operate boom lifts and scissor lifts safely and efficiently on job sites as required.
• Conducts routine checks and ensure the proper functioning of the lifts before operations.
• Provide support during equipment demonstrations and ensure compliance with safety standards.
• Diagnose and perform minor repairs and maintenance of boom lifts and scissor lifts.
• Coordinator with external vendors for major repairs and servicing when necessary.
• Maintain an inventory of tools and spare parts required for equipment maintenance
• Any other duties as assigned by the Management

Requirement

• At least ITE/Diploma in Mechanical / Automative Engineering
• Minium of 2 years of experience in sales coordination or a related field
• Certified in operating boom lifts and scissor lifts with valid licenses
• Proven knowledge and experience in troubleshooting and maintaining boom lifts and scissor lift
• Proficiency in various software such as MS Office, MS Projects
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

• Formulate pricing policies.
• Determine daily coupons.
• Ensure pricing is correct.
• Work on store displays.
• Attend trade shows to identify new services and products.
• Coach, train, counsel, recruit and discipline employees.
• Evaluate on-the-job performance of sales team.
• Identify future and current trends that appeal to consumers.
• Ensure merchandise ready to be displayed clean.
• Approve contracts with vendors.
• Ensure items are in stock and maintain inventory.
• Keep up with fluctuating demand and supply.
• Analyze financial and operating statements for profitability ratios.
• Ensure promotions are in with company’s standards.
• Monitor local competitors.
• Organize sales staff schedules.
• Preside over staff meetings.
• Assist sales staff in achieving sales targets.
• Manage different departments in the store.
• Handle customer complaints, questions and issues

Serial System Ltd, a SGX mainboard listed Company, is a leading electronic component distributor in Asia Pacific, offering design support, technology solutions and services, materials planning and inventory management. We invite a suitably qualified candidate to fill the following position:

SAP Support Specialist

Responsibilities:

• Understand the design and configuration requirements of SAP modules to meet the business needs of companies
• Provide L1 and L2 SAP support across FICO/ SD/ MM/ BW/AA modules
• Assist Corporate and Regional finance & Operation business owners in process re-engineering
• Follow up incidents which are L3 until completion
• Understand users’ requirements and escalate with the project team for change request initiatives
• Work with Cross-functional SAP team, non-SAP team, finance and business users within the organization
• Record local requirements and communicate closely with Core IT Team to improve our business process and ERP functions
• Participating in various SAP project, enhancement, roll-outs and post go-live support
• Handle SAP user authorization setup and prepare authorization related audit documentation
• Support SAP related business functions
• Guide junior members of the team
• Conduct user training
• Perform ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma in Computer Science, Engineering or equivalent discipline
• 1-2 years of IT support related to SAP Applications
• Experience in FICO implementation, customization, data migration and cutover activities will be advantageous
• Excellent written and communication skills in both English and Mandarin Chinese (To liaise with Chinese speaking associates)

Interested candidates are invited to email their resumes and expected salary.

We regret that only short-listed candidates will be notified.

Why Join us:

Supportive Team Environment: Supports each other & values your success.

Career Growth: Through hands-on training & skill development opportunities.

Work-Life Balance: Find a healthy balance between work and personal life here.

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations.

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers.

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation.

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)
• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes
• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures
• Promote knowledge and information sharing
• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews
• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information
• Participate and execute on monthly KM review cycles and daily rotation activities
• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings
• Proactively identify and reach out to knowledge holders and SMEs
• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards
• Support meeting KM Operational Level Agreements
• Drive KM initiatives and projects on the product and regional level
• Provide proofreading on all KM content prior to publishing
• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails
• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience
• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level
• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation
• Understand and build success criteria for your projects by building on the Application process thus driving data-based decisions to increase efficiency in operational teams
• Create SOPs for the KM team and document them in the KM handbook

Requirements

• You are a Singaporean Citizen/Permanent Resident of Singapore. Please note that we are unable to sponsor visas for this role.
• You are results driven. You’ve got some experience and expertise in Knowledge Management/ Technical Writing (1-3 years) and how to enable operational teams through an efficient KM strategy.
• You're great at Project Management. You have experience owning impactful projects and getting the buy-ins of stakeholders.
• You are Data Centric. You are able to measure and showcase the impact of your projects/work to your stakeholders.
• You’re passionate. About customer experience, technology and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do.
• You have great attention to detail. You’ll help build and maintain the knowledge base by using your domain expertise. Drive agent satisfaction and implementation projects, based on KPIs for your team and work with all other servicing teams as Continuous Improvement, Product, Training and Quality Assurance.
• You’re a self-starter. With a proven track record of taking individual ownership and solving problems creatively, you’ll design, develop, and document knowledge base articles, FAQ content, Quick replies/Admin emails in your domain while also developing and improving operational workflows in order to enhance efficiency.
• You’re reliable. You’ll be an ambassador for Knowledge Management as you effectively manage, delegate, oversee, or contribute to cross-team projects, no sweat - You’ve also got the ability to multitask and handle a varied workload, and you always take responsibility in challenging situations - In short, you get it done.
• You’re customer-focused. This should go without saying, but this is your guiding light. Our customers come first and we make no compromises on that, so you always have the customer’s best interest in mind and you cultivate this mindset into your teams.

What do we offer:

• Starting salary: 4,650 SGD
• Company Restricted Stock Units
• Numerous great benefits in our Singapore office

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your resume. We look forward to receiving your application!

Job Responsibilities:

- Responsible to maintaining the company's digital print and production process. As an integral part of the company's main service of creating high quality prints such as brochures, pamphlets, stickers, banners and textiles.

- The role also encompasses final artwork, having an attention to detail and doing minor changes to the last approved version of a digital file before it is sent to print.

- Maintain stock inventory record

Requirements:

- be driven, a real go-getter,

- able to work in tight deadlines,

- have the right learning attitude,

- able to carry relative heavy loads (eg. media rolls)

Job Descriptions:

• Perform sales of Health Supplements and store duties
• Recommend customers on supplements to manage their total health
• Build a good relationship with customers and deliver excellent customer service

Job Requirements:

• Minimum GCE 'N' level
• Excellent in communication
• Retail experience preferred
• Candidates must be able to converse in Mandarin as deal with Chinese speaking customers
• Retail working hours & 6 days’ work week (including Saturday, Sunday & Public Holiday)