Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Purpose:

Ensure efficient sales operations by providing comprehensive administrative support and excellent customer service.

Major Duties and Responsibilities:

• Process phone and email orders accurately and perform data entry. Create sales orders in Synergix system and validate delivery orders.
• Track orders and deliveries, offering real-time customer support by coordinating with delivery vendors.
• Monitor customer accounts and identify potential sales opportunities. Generate leads through research and contact potential customers via phone or email.
• Maintain customer database, track sales contracts, and ensure accurate documentation of all sales-related activities.
• Assist customers promptly with inquiries or requests to enhance their experience.
• Handle customer feedback using a customer-centric approach.
• Possess a strong understanding of bakery products, including specifications, delivery terms, pricing, and promotions.

Other Duties:

• Perform any other duties assigned by the Reporting Officer.

Requirements:

Education

· Higher Nitec/Diploma in Business/Marketing

Experience

· Min. 2 years experience in customer service role

· Work experience in the manufacturing, food industry or e-commerce operations is preferred

Skills

· Proficient in MS Office and S systems.

· Excellent communication and written skills.

· Good organization skills.

· A good team player.

Job Objectives

• Ensure on-time parts availability
• Order processing, administration and management of material orders for assigned IMS customer

Job Responsibilities

• Order management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally.
• Understand customer requirements and transform into fulfilment actions.
• Purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
• Initiating withdrawal process from production lines, external suppliers or Airbus' global warehouses.
• Develop alternative solutions and make decisions to ensure in-time material delivery to meet customer requirement.
• Launch and coordinate sourcing process and data loading activities for new part numbers.
• Ensure in-time delivery for all spare parts and related services to all Airbus customers’ worldwide using available technical and commercial data.
• Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.
• Be the focal point for the customer for material order related actions.
• Manage order book and follow up proactively to ensure no or low backlog and delays.
• Inform relevant stakeholders proactively on order status, especially for delays or critical parts.
• Hand over relevant tasks and related information to the 24/7 backup organisation.

Secondary Responsibilities

• Provide high quality responses related to any customer or internal requests.
• Measure and utilise key performance indicators (KPIs) in order to manage material order activity and producing order activity reports.
• Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
• Work in a team to fulfil overall targets and communicate any relevant information to other team members, especially planning officers to improve forecasting and avoid future critical situations.

Job Requirements

• Work location: Airline House
• Minimum 3 years working experience
• Degree in Business, Supply Chain, Logistics or Production and have relevant work
• Working knowledge of English, both orally and in writing
• Understanding aviation business specifically in the area of spares supply chain management
• Technical and process oriented background with the ability to understand and interpret technical documentation and drawings
• Ability to understand your customer to develop and propose creative solutions
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues.
• Working knowledge of MS Office applications (Excel, Power Point...) and SAP R/3.
• Ability to build successful relations across functions and with all stakeholders
• Strong ability to work in a team to achieve common targets
• Positive, pro-active, and enthusiastic communication and working
• Flexibility in terms of working times, which could include weekend or shift work if required to fulfil targets.

This role will be based at Airline House.

CHUAN LAM PRODUCTION PTE LTD is a leading events services company specializing in delivering exceptional experiences from conceptualization to execution. We are currently seeking a detail-oriented and highly organized individual to join our team as a Project & Sales Coordinator. In this role, you will play a critical role in managing projects and providing support to the sales team, ensuring the smooth and successful delivery of our events.

As a Project & Sales Coordinator, you will be responsible for coordinating with various stakeholders, both internal and external, to ensure all aspects of projects are well-managed and executed flawlessly. You will assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records. Additionally, you will support the project team in planning, scheduling, and executing events, ensuring that all operational requirements are met to meet our clients' expectations.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys managing multiple tasks simultaneously, and has a strong interest in the events services industry. We offer a dynamic and collaborative work environment, with opportunities for growth and development.

Responsibilities

• Coordinate with internal teams and external partners to ensure the successful execution of projects
• Assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records
• Support the project team in planning, scheduling, and executing events, ensuring operational requirements are met
• Conduct market research and analysis to identify potential sales opportunities
• Assist in the development of sales strategies and tactics to maximize revenue
• Maintain up-to-date knowledge of industry trends, competitors, and best practices
• Provide exceptional customer service and promptly address client inquiries and concerns

• Proven experience in project coordination and/or sales support
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite
• Knowledge of event planning and logistics is preferred
• Ability to work independently and collaborate effectively in a team
• Attention to detail and ability to prioritize tasks
• Ability to thrive in a fast-paced and dynamic environment
• Excellent problem-solving and decision-making abilities
• Flexibility to work evenings and weekends, as required

If you would like to join our team, kindly send your resume to [email protected]

Title: Sales Executive & Managers

Job Description & Requirements:

Dashmesh is a leading south Asian food distribution company, specialising in Indian & Pakistani food products. We are seeking a results-driven and customer-focused Sales personnel to join our dynamic sales team. The successful candidate will play a crucial role in achieving sales targets, building customer relationships, and promoting our products.

5.5-day work week with alternate Saturdays off.

Responsibilities:

• To market and sell South Asian dried food products to local and regional customers
• Develop a comprehensive understanding of Dashmesh products and effectively communicate benefits and competitive advantages to potential customers.
• Identify and pursue new business opportunities through prospecting, networking, and lead generation.
• Develop, execute, and monitor sales strategies with our existing and new customers to achieve sales targets and profitability.
• Identify and develop new leads and business opportunities.
• Stay informed about industry trends and competitor products.

Job Requirements:

• Possess at least a GCE ‘O’ Level Certificate or equivalent.
• Posses a class 2B/3 driving license.
• Be fluent in English.
• Strong communication and interpersonal skills.
• Goal-oriented with a demonstrated ability to meet and exceed targets.
• Excellent negotiation skills.

Entitlements: Annual leave, AWS, Attendance allowance, etc.

Job Location: Dashmesh Singapore Pte Ltd, 19 Loyang Way, #03-23, Singapore 508724.

Interested and Experienced candidates may write to [email protected]

Please take note that only shortlisted candidates will be notified.

PLEASE TAKE NOTE THAT CURRENTLY OUR COMPANY IS AT NO. 19 LOYANG WAY BUT WILL BE RELOCATED IN AUGUST 2024 TO PENJURU.

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

Job Summary

The goal of the warehouse is to provide secure and organized storage of products and equipment, facilitate order fulfillment, and manage inventory effectively.

DELIVERABLES AND FUNCTIONAL TASKS:

General:

• Identifying, building, structuring, and training the team to fulfill the consolidation warehousing strategy, including warehouse cleanliness, cost control, stock/equipment traceability, and safety compliance.
• Manage the ERP inventory system and carry out activities with the IFS/FAM/FAIM system or processes as dictated by local or global strategies.
• Proactively interact with Logistics, Technical, and Operations staff.
• While the primary responsibility is running the Central warehouse, the employee is expected to proactively collaborate and assist the Operational Logistics and Technical Resource Centre teams.
• Implement and maintain an RFID system.

Technical:

Work with Service Line and Project teams/Operations teams to understand technical equipment storage requirements for respective business lines.

Maintain an active interest in the industry in which Fugro operates and various types of work scopes and services provided.

Quality:

Monitor output of work and compliance with the company management systems.

Contribute to the improvement of the Inventory management systems and procedures.

Ensure that the Central Store complies with Fugro policy, principles, standards, and safety procedures.

Evaluate contractors and other service providers' performance in delivering services/goods.

Ensure internal client satisfaction at an acceptable level.

Ensure compliance with Health, Safety, Security & Environmental Management in working practices and output.

IT System Management.

About the role:

• Responsible for maintaining a safe, secure, and clean environment (5S System).
• Responsible for the inspection and acceptance of all materials and equipment at the Central Store (Goods in, receipting, storage allocation, and goods out).
• Support in developing, implementing, and maintaining the warehouse/inventory strategy in line with upper hierarchical and functional directions or instructions.
• Ensure implementation and execution of action plans and KPIs.
• Promote alignment by understanding and communicating internal client needs and requirements throughout the organization.
• Responsible for warehouse daily operational activities and ensuring inbound and outbound shipments are executed in a timely manner, and receipts comply with set criteria.
• Handle any other ad-hoc tasks assigned by the supervisor/manager.

About you:

• Diploma in Warehouse Management or a similar formal qualification.
• Previous experience as a Warehouse/Stores Specialist.
• Good experience and knowledge of inventory control systems.
• Experience and knowledge of ERP Systems.
• Experience with MS Office-related software.
• Knowledge and understanding of applicable legislation relating to workplace HSSE.
• Knowledge and experience of applicable standards and legislation for dangerous goods handling and storage awareness.
• Fluent in spoken and written English with excellent communication and interpersonal skills.
• A Class 3 driving license and forklift license are preferred.

Desired competencies:

• Results-Oriented
• Good attitude and work ethic
• Planning & Organizing
• Communication Skills

What we offer

Competitive salary with Annual Wage Supplement

Generous paid-leave

Career & training opportunities (international opportunities possible)

Company shuttle from various pick-up at MRT stations across Singapore

Collective health insurance and outpatient benefits;

Employee Assistance Programme (EAP) to provide help when you need extra support.

Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Job Responsibilities:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Establish appropriate safety stock level meeting required service levels.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Effectively use ERP system to manage high number of material SKUs.
• Review work processes and initiate process improvement plans.

Job Requirements:

• Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.
• Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.
• Strong analytical, problem-solving, communication and process mapping skills.
• Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Working Location: Raffles City / Jewel

Days: 5 Days Work Week

Good Remuneration Package

Attention all skincare lovers! We are currently seeking talented candidates to join our team as sales associate for new stores. Our brand encompasses body care, skincare and home spa collections, carefully developed with the knowledge of nautral botanicals from traditional herbal medicine and scientific research. Using the finest natural active ingredients, along with a holistic approach to well-being, our products help restore the natural balance of the body and mind.

Key Responsibilities

1.Customer Service:

• Greet customers in a friendly and welcoming manner.
• Assist customers in finding products and providing product recommendations based on their needs.
• Answer customer inquiries and address any concerns or complaints promptly and professionally.
• Ensure high levels of customer satisfaction by providing attentive and personalized service.

2.Sales Generation:

• Actively engage with customers to promote products and drive sales.
• Demonstrate product features and benefits to customers.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed sales targets and goals set by management.

3.Product Knowledge:

• Stay up-to-date on product knowledge, including features, benefits, and pricing.
• Educate customers on product specifications and usage.
• Assist with inventory management by monitoring stock levels and replenishing merchandise as needed.

4.Store Maintenance:

• Ensure the store is clean, organized, and well-maintained at all times.
• Merchandise products on shelves and displays according to company guidelines.
• Assist with opening and closing procedures, including cash register operations and security protocols.

5.Team Collaboration:

• Work collaboratively with team members to achieve store goals and objectives.
• Communicate effectively with colleagues and management to address any issues or concerns.
• Contribute to a positive and supportive work environment.

Job Requirements

• No Requirement

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Student job

Expected hours: No more than 44 per week

Benefits:

• Flexible schedule

Schedule:

• Holidays
• Shift system
• Weekend availability
• Work Location: In person

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Working rights required for this role
• Sponsorship not available
• Expected salary: $11 - $13 per hour

Ensure the timely answering of customer sales queries, their bookings and follow up:

- By prioritizing the incoming quotes as per set guidelines

- By following the set guidelines in terms of price offering in order to win the quote

- By swiftly responding to customers ad hoc(spot) requests utilizing the Cargolux’s tools (LEAP)

- By offering multiple options on a quote, so that the customers always find a suitable one (price, time)

- By coordinating special cargo with the relevant stakeholders (RM, Global Logistics, …)

- By promoting Cargolux’s value added services

- By re-directing customers to Cargolux’s digital sales channels to increase the awareness and utilization of such channels

- By assisting customers to confirm the bookings via the digital channels upon potential failure of booking

- By requoting the customers if certain parameters of the initial quotation have changed

- By updating all sectors of a booking pre-flight

- By ensuring the booking is correctly performed, including the applicable Rates, SCC’s, Additional Charges etc.

- By ensuring that bookings, subject to compliance checks are processed prior to departure

- By pro-actively following up on pending offers

Cross divisional collaboration

- By building bridges with other departments to improve communication

- By holding regular meetings with Sales Management to share ideas, strategies, and customer behaviours

- By keeping close liaison with accounting to ensure proper invoicing and addressment of potential challenges

- By being a contact person for all questions regarding freight transport

- By liaising regularly with the Route Management Team concerning short-term pro-active sales, weaknesses and strengths in Cargolux’s network and providing feedback on market dynamics and requirements

Ensure Customer Service and Sales Activities

- By pro-actively contacting potential customers in case of short-noticed space availability

- By redirect received market information to the Sales Management
- By taking care of CVProduct & CVPricing requests in coordination with the relevant responsible team

- By coordination of CVProduct & CVPricing bookings with the appropriate internal departments according the agreed processes and in communication with the customer.

- By monitoring his/her and the teams work based on available/provided data and dashboards.

- By pro-actively starting 1st level escalationsl

- Planning and executing customer visits, if required and in coordination with Sales Management

JOB BRIEF

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Main Responsibilities

1. Product Sales Management

• Solicit sales of products to customers by performing full range of sales activities - cold calls, routine visits, presenting, negotiating contracts, closing deals and routine follow-up.
• Collaborate with Sales Manager in the development of sales strategies (including pricing structure) and sales plan through information gathering and market intelligence in the course of interaction with customer, vendors and competitors.
• Perform tasks prescribed in the sales action plan to achieve goals and objectives such as sales target and service expectations.

2. Customer Management

• Create, develop, and maintain relationship with customers at all levels of the organizations for existing as well as other potential business for the organization.
• Identify key players in the decision making process and tailoring appropriate sales pitch to these players.
• Develop new client engagements, managing the relationship through every stage of the sales cycle.
• Identify customers’ needs and provide solutions and create opportunities.
• Manage and monitor customer’s satisfaction on service and product related issues; and resolve problems arising from them.

3. Vendor Management

• Establish, Develop and maintain good relationships with vendors by keeping an open line of communication through regular interaction and routine reporting, including price feedback, market situation and competition’s activities.

4. Business Development

• Provide useful inputs through market intelligence and information to the Sales Management in the effort to create new revenue generating opportunities.
• Generate and identify leads and establish contact with prospective customers and vendors.
• Grow existing accounts to full potential and generate maximum revenue on a long-term basis.

5. Account Management

• Assist Accounts Department in managing customers’ accounts such as monitoring account receivable and soliciting payment for overdue accounts; as well as evaluating new accounts.

1. Responsible for arrangement/co-ordination with Japanese /Local accounts for both air/sea import/export and triangle shipments.
2. Language skill both oral/written in Japanese is essential due to communication email/report are in Japanese language.
3. To prepare sales related report, quotation, monthly billing, updating in system.
4. To act and support local staff as translator to english when receiving call from Japanese clientele.
5. To resolve customer queries, complaints or conflicts.
6. Other affairs - general support to Japanese General Manager.

Job Outline:

1. Responsible for driving sales growth and achieving the targets of the assigned territory.

3. Responsible to build effective business relationship with internal & external customers.

Duties and Responsibilities:

1. Service existing accounts and expand the product portfolio penetration in each account.

2. Develop plans to expand customer base in retail pharmacies and general/lower trade, including but not limited to medical halls, super/hypermarts, convenient stores, etc. Drive healthy sell in & increases off take of Xepa Souls’ products portfolio in the designated territories.

3. Propose, develop and execute sales expansion strategy, new accounts and product penetration strategy and trade terms, in consultation with Key Account Manager. Monitor results and adjust strategy when necessary.

4. Ensure adherence to customer coverage and frequency of the assigned territory, defined by the organisation.

5. Ensure excellent customer service quality.

6. Keep up-to-date with new product knowledge and market intelligence.

7. Reports submission – frequency to be defined by BU as deem fit:

• Field activities reports
• Sales Forecasts and Reports
• Customer analysis
• Monitor and report activities of competition. Competitive information that is expected to be reported includes price, product launches/refresh, delivery schedule, merchandising and promotion programs, etc.

Minimum Requirements:

1. Diploma/Degree in any relevant field. A background in a scientific discipline or a combination of scientific knowledge and sales experience would be advantageous.

2. Minimum 3 years of sales experience in key accounts management with focus in retail pharmacy industry & lower trade /wholesalers.

3. Possess a good attitude and interpersonal skills.

4. Strong business acumen, negotiation and analytical skills.

5. Ability to work independently and uphold private and confidential information.

6. Ability to identify challenges and present solutions to Key Account Manager.

7. Competent in English, Mandarin & dialects and good communication skills.

8. Proficient in MS Office: Microsoft Word, Excel and Power Point.

Job Outline:

1. Responsible for driving sales growth and achieving the targets of the assigned territory.

2. Responsible to build effective business relationship with internal & external customers.

Duties and Responsibilities:

1. Service existing accounts and expand the product portfolio penetration in each account.

2. Support the sales team by executing the trade plan displays, check and ensure promotions/discounts are executed accurately.

3. Support product penetration strategy, to ensure the increase stock holding of fast-moving products are in place in accordance to the Key Account Manager’s direction. Monitor results and provide feedback to the sales team when necessary.

4. Ensure adherence to customer coverage and frequency of the assigned accounts, defined by the organisation.

5. Ensure excellent customer service quality.

6. Keep up-to-date with new product knowledge and market intelligence.

7. Reports submission – frequency to be defined by BU as deem fit:

• Field activities reports
• Pre-call plan
• Monitor and report activities of competition. Competitive information that is expected to be reported includes price, product launches/refresh, delivery schedule, merchandising and promotion programs, etc.

Minimum Requirements:

1. Diploma in relevant field. A background in a scientific discipline or a combination of scientific knowledge and relevant experience would be advantageous.

2. Minimum 3 years of merchandising experience in key accounts management with focus in retail pharmacy industry & lower trade /wholesalers.

3. Possess a good attitude and interpersonal skills.

4. Conscientious worker and a team player

5. Ability to work independently and uphold private and confidential information.

6. Ability to identify challenges and present solutions to Key Account Manager.

7. Competent in English, Mandarin & dialects and good communication skills.

8. Proficient in MS Office: Microsoft Word, Excel.

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
• Perform any other job-related duties as assigned by the reporting manager and country / global management

Qualifications and Experience

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred
• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in business development and strategic account Management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders

Rollmac Equipments Pte Ltd has an established bearings sales network of distributors for over 35 years and is now expanding into the cutting tools industry. The Sales Executive, New Products will set the strategic direction and development for sales activities within the manufacturing sector.

Duties and Responsibilities:

• Assist and manage the sales and expansion of cutting tool goods to new and existing customers;
• Conduct market research within the local sales region to find and drive business opportunities with new and existing customers; sales, monitor and track; and take necessary actions to ensure that goals are met
• Recognize client needs, respond to product-related technical inquiries, and create and present proposals to customer;
• Follow up with new and existing clients to give after-sales and technical support;
• Work together via distribution channels;
• Strong interpersonal, sales, negotiating, presentation, and project management skills, as well as strong customer service;
• Achieve monthly sales targets and objectives;
• Prepare and submit quotations, proposals, and tenders;
• Ensure customer orders are processed accordingly;
• Enhance value-added selling approach;
• Provide quality after-sales service to customers;
• Must travel locally on a frequent basis to meet with customers; and
• Ad-hoc duties related to sales excellence

The Successful Applicant:

• ITE, Diploma, preferably in Mechanical or Precision Engineering;
• Sales experience in cutting tools line is ideal, but those with industrial sales or engineering experience in cutting tools are welcome to apply (electrical/electronic components, chemical, related to machinery);
• Preferably with an ITE or diploma in Mechanical Engineering, Business, or equivalent;
• Minimum 3 years of working experience;
• A team player who is meticulous and able to work independently;
• Computer literacy (MS Office);
• Possess own transport;
• Business travels may be required; and
• Salary commensurates with qualifications and experience

Candidates with more experience will be considered for a senior sales position.

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

Client Service Specialist

The Job:

Client Service Specialist will be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. And to lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager to manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.

Responsibilities:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Establish appropriate safety stock level meeting required service levels.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Effectively use ERP system to manage high number of material SKUs.
• Review work processes and initiate process improvement plans.

Qualification:

• Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.
• Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.
• Strong analytical, problem-solving, communication and process mapping skills.
• Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.
• Fresh graduates are welcome to apply.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Responsibilities :

• Responsible for leading a team of Sales Account Managers with focus in managing accounts and achieving sales objectives.
• Manages a branch sales program that results in the satisfactory achievement of gross profit, revenue generation, operating expense control, inventory management, on-time delivery performance.
• Provide guidance for sales personnel to manage their sales territories efficiently and effectively to ensure that accounts are appropriately assigned, each sales territory has adequate coverage, and the full potential of each account is determined.
• Develops and direct a productive team of branch sales personnel by hiring, training, and leading by example; and providing ongoing performance management.
• Conducts weekly, monthly, and quarterly meetings with team to communicate TTI’s vision and measure the effectiveness of sales strategies/tactics for achieving specific sales objectives.
• Develop a good working relationship and rapport with all key suppliers, so as to provide TTI with the competitive edge for future sales growth and market share.
• Maintains market awareness on competitor activities, industry trends

Requirements :

• Degree in Electronics, Business, Marketing, or related field with 10 years’ experience in Electronic Component Industry and 3 years’ experience in management role.
• Possess good people management skills, able to guide, coach and motivate staff to meet sales objectives.
• Strong sales, multi-tasking and time management skills required for the achievement of branch sales objectives.
• Proven track record in successful sales / distribution experience with ability to meet goals and objectives.
• Possesses thorough knowledge and understanding of sales, purchasing, product, vendor, warehousing, branch operations and systems.
• Exhibits strong analytical, problem solving, negotiation, organizational and coaching skills.
• Strong oral/written communication skills and interpersonal skills for communicating and building relationships with internal and external customers.
• Must be good in Microsoft Excel and Powerpoint
• Ability to write reports and prepare presentations to senior management.
• Sales Experience in Philippines and Vietnam will be preferred.

Job Responsibilities

• Attend to customer enquiries and purchases.
• Responsible for all sales and retail marketing activities, follow up on customer’s orders and work order status.
• Prepare sales quotations, invoices and other sales-related documents.
• Execute any other ad-hoc duties and responsibilities as assigned by the Company.

Benefit

• Attractive Basic Salary + Commission + Incentives

Requirement

• Initiative-taking and result-oriented with a strong desire to succeed.
• Be resourceful and customer oriented.
• Familiarity with the construction industry and extensive knowledge of stones/marble will be an added advantage.
• At least 2 years of relevant working experience.
• Proficient in Microsoft Office.
• Cheerful disposition with strong passion for retail sales.
• Independent and a collaborator.

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts.
• Brief, project manage, and oversee the quality of work from a team of performance specialists
• Forecast budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

Requirements

• Dip holder (technical area)
• Problem solving skills
• Experience in negotiating with suppliers, sourcing new suppliers
• Experience in commodity strategy and management for maching and sheet metal
• Experience in New Product Introduction
• Quote analysis

Responsibilities

• Develop preferred suppliers for cost, capacity, quality and response to RFQ
• Drive cost reduction for respective commodities through supply base consolidation and negotiation
• Create and drive contract with key suppliers
• Drive materials lead-time reduction to meet with Customers’ expectations
• Supplier ramp up plan and highlight any potential supply chain challenges in a timely manner
• Coordinate and communicate new project Engineering Change Order implementation effectively to avoid/minimize any E&O exposure
• Provide technical support/advice to buyers, suppliers as well as customers
• Follow up on new vendor set-up and supply price is set-up LN systems before order placement by buyers
• Cost, lead-time, MOQ & NRE analysis on suppliers’ quotation. Make supplier recommendation to quote team
• End-of-Life management
• New Supplier survey & audit
• Source and recommend suppliers for business need