Sales Administrator

The Company

We are Lowe, a globally recognized brand for innovation, ambition, and high quality.

Our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering against our clients’ needs. With over 40 years’ experience, today Lowe Rental is the world’s leading refrigeration and catering equipment supplier to retailers, events, online food delivery platforms and hospitality sectors across the globe.

The Role

This is a full time and permanent position to join our Far East Sales Team, based at our office in Singapore. Reporting to the Managing Direct – Far East, the Sales Administrator will play a key role in assisting with incoming inquiries for Retail and Event Rental Sales in both Singapore and Hong Kong. You will also play a key support role for our Business Development Managers in both locations. You will join an established team with a wealth of experience in Lowe’s products and services and work closely with the internal team to deliver against customer needs and requirements.

Key job responsibilities include:

· Administering incoming inquiries, quotes and sales orders through CRM tools

· Generating and managing all new business leads on the internal platforms.

· Assisting with business development outreach and tracking campaigns through CRM

· Managing and coordinating deliveries with driver network

· Responding to customer queries and sharing updates on their orders

· Assisting and providing administrative support to Business Development Managers when required

· Raising and chasing Purchase Orders

· Assisting with sales order process on behalf of the team in other service lines when required.

· Support on general ad-hoc administration when required

· Previous experience within sales or customer service is advantageous but not essential.

Essential Skills & Experience:

As a people-orientated organisation, candidates must demonstrate a strong match for our vibrant entrepreneurial culture and our core values; Listen, Empower, Accomplish and Innovate

Candidates should also possess the following skills and experience;

· Previous inside sales, customer service or administrative experience.

· Proficient knowledge of Excel and Microsoft Word.

· Ability to learn and think quickly.

· Works well as a team, with good time management skills.

· Computer literate with ability to adapt to new software programs.

· Must be detail oriented and meticulous with administration duties, as well as being very organized.

· With the role covering Singapore and Hong Kong, language requirements include

o English – fluent (spoken and written)

o Cantonese – fluent (spoken and written)

o Mandarin – intermediate (spoken and written)

· Ability to prioritize and meet deadlines.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.

Job Overview

We are looking for a highly motivated Product Development Specialist to join our efforts to develop speciality functional ingredients that enable the production of tasty, affordable and healthier meat alternatives. These proprietary ingredients include a cell-based meat flavouring oil and a meat cut alternative that are underpinned by our proprietary technologies, which are described in more detail here: https://www.antsinnovate.com/technology

As a Product Development Specialist, you will report to and work closely with the Chief Technology Officer to identify, prioritize and design key activities that align with Ants Innovate’s commercialization goals. You may carry out these activities as an individual or as part of a team, and where appropriate, organize and lead a team effort to perform specific activities. The key measure of success of a Product Development Specialist is the successful development of functional ingredients from laboratory to commercialization.

Responsibilities and Duties

• Product development of functional ingredients, including end-product prototyping, quality and safety evaluations, and production scale-up.
• Develop novel or improved functional ingredient characteristics using both analytical and sensory methods (with supervisor and R&D team).
• Develop and update Standard Operating Procedures (SOPs) for validated production methods and processes.
• Support sample tasting sessions and product demonstrations.
• Maintain proper documentation to support product costing, scale-up and manufacturing.
• Perform regular house-keeping of the laboratory/test kitchen.
• Perform ad-hoc, business-related duties that are assigned by the supervisor and not explicitly spelt out in the job description.
• Participate actively in all required internal and external meetings and provide weekly updates of progress to the team.

Qualifications and Experience

• Degree or Diploma in Food Science & Technology or a relevant field of study. Fresh graduates are welcome to apply.
• Relevant certifications in Food Safety and Hygiene and/or Food Preparation are advantageous.
• Prior knowledge or experience in any of the following areas is advantageous: food manufacturing process design, recipe formulation, texture profile analysis, rheology, nutritional analysis.
• Proficiency in spoken and written English. Ability to speak Mandarin is advantageous.

Personal Characteristics

• Effective verbal and written communication skills.
• Excellent problem solving and analytical skills.
• Meticulous, well-organized and detailed-oriented.
• Able to work independently and in teams.
• Mentally agile, able to manage tight timelines and competing priorities with team support.
• Highly motivated, proactive in achieving company goals.
• Good interpersonal skills and receptive to constructive feedback.

Applications

Please include a cover letter, CV (including personal particulars, academic and employment history), copies of academic transcripts and university certificate, and the contact information of 3 referees in your application. Only shortlisted candidates will be notified.

You will be responsible for bringing process automation solution to our customers and show them how our products can simplify and integrate complex systems for higher productivity.

Responsibilities & Duties

· Identify and develop potential new customers

· Provide support and further develop existing customers.

· Marketing, promoting and selling of products.

· Provide advice on best solution and product to customers.

· Analyse competitors and market trend.

· Prepare quotations.

· Meeting of sales target and plan.

· Perform other duties as assigned.

Requirements & Skills

· Minimum Diploma in electrical / engineering.

· Experience in Semicon / PCBA will be an added advantage.

· Fresh graduates are welcome.

· Strong communication and sales skill.

· Team player.

We offer

· A friendly and informal working environment.

· A continuous process for learning, development, and career growth.

· Professional and motivated team members.

· Competitive remuneration package.

The Role

We are seeking a passionate and talented Drama and Dance Specialist to inspire our Junior students. The ideal candidate will be a qualified teacher with extensive experience in teaching Dance and Drama at the primary school level. The successful applicant will nurture creativity, build confidence, and showcase student talent through engaging performances, a dynamic curriculum, and high-quality teaching practices. The role involves teaching the Dance and Drama curriculum, as well as leading and supporting the co-curricular program, including performances and events within the Junior School. A proven track record of successful productions and performances would be advantageous. The ability to collaborate effectively with colleagues and the wider community is essential.

The role reports to the Head of Junior School through the Deputy Head Academic (Junior School) and the Head of Drama (Junior School).

Teaching & Learning

• Manage an effective, orderly and safe learning environment.
• Develop the Dance and Drama curriculum to ensure that it is engaging and challenging for all students.
• Support the termly curriculum for each year group in the Junior School.
• Lead and support CCAs for each year group in the Junior School.
• Deliver the curriculum to assigned classes in accordance with the school’s timetable.
• Differentiate delivery according to the abilities and learning strategies of individual students.

Planning & Development

• Contribute to the planning and implementation of curricular and co-curricular initiatives according to the school’s calendar.
• Contribute to individual and team tasks and targets for the Junior School Improvement Plan (SIP) and the School’s Self Evaluation Form (SEF).
• Assist the Junior Head of Drama to liaise with Heads of Drama in Infants and Seniors to develop continuity and progression in the specialist subject across key stages.
• Develop cross-curricular links and provide opportunities for students to develop and apply their PE skills, including events and competitions in Singapore and overseas.
• Make a positive contribution to the development of the Junior School.
• Attend relevant professional development sessions to enhance ongoing professional skills and knowledge.

Assessment, Recording & Reporting

• Keep detailed records of plans, and achievements of individual students, alongside summative assessment.
• Report to parents in accordance with the school’s reporting policy as laid down in the Staff Handbook.

Communication & Liaison

• Collaborate effectively with the STLA support staff within the department.
• Attend and contribute to meetings of a professional nature as and when required.
• Contribute to the strengthening of the parent-teacher partnership in individual and whole school initiatives as and when required.

Pastoral & Co-Curriculum

• Promote a culture of creativity and artistic expression by encouraging participation in the arts for children of all backgrounds and abilities.
• Follow the school’s policies and procedures with regards to discipline and behaviour, daily routines, duties, home learning, leave of absence, and visits, as laid down in the Staff Handbook.
• Fulfil supervision roles during lunches and break times.
• Participate in Co-Curricular Activities (CCAs) across the school at a level to be agreed with the Junior School Assistant Head Co-Curriculum.
• Embrace and lead on the school’s commitment to creating a diverse and inclusive environment.
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to provide an Enhanced DBS disclosure certificate or its equivalent.

In your application, please provide the names and email addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you; one referee should be your present Head of School.

As Sales Manager, you will be offering solutions that range from technically complex to high end integrated or bespoke solutions. Provides consultative selling to customers typically at director level or higher. Solutions are offered in collaboration with internal technical, business and functional teams.

What you will do:

• Working closely with the project teams especially during pre-sales and tender time.
• Identify and develop solutions to define new opportunities, developing strategic sales with highly visible prestigious customers such as end users, consultants, contractors, etc.
• Develop long term relationships with customers.
• Expand the brand awareness by preparing and delivering high-quality technical seminars/presentations, product demonstrations to consultants, developers, end user and recommend viable solutions for their project requirements.

How You Will Do It:

• Use in-depth technical knowledge and facilitate the sales process to provide, consultants, developer and end users on design, specifications and budgets.
• Liaise with Engineering, Project Management and Supply chain resources to ensure that proposals and feature requests include technical solutions that accurately address customer needs, in line with business unit strategies.
• Develop necessary design, technical and marketing tools to support clients on existing and new solutions.
• Maintain records of target opportunities, quotes, projects, contacts, and correspondence in company approved databases to improve forecast accuracy
• Act as a hunter driven, to seek and develop strong customer relationships, self-motivated, enjoying the challenge of working with a well-regarded team to drive your territory growth.

What We Look For:

• Bachelor’s or master’s degree, in Engineering discipline preferable process engineering, mechanical, or electrical.
• 6+ years of sales engineering experience, including 3+ years in technical, sales, or business development within the semiconductor and pharmaceutical industries.
• Experience and technical knowledge with cleanroom and HVAC system design is a requirement.
• Experience in tender development, preparation and costings and GMP guidelines as well as the validation processes from IQ,OQ,PQ
• Excellent presentation and persuasion skills, with well-developed communication skills, able to influence at all levels.
• Able to work independently.
• Proactive, driven, persevering, tenacious, innovative and consist in approach to work.
• Excellent planning, organization, and time management skills
• Willing to travel as required

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description

• Attend to customer enquiry on Industrial Automation products
• Work with design team on conceptual design
• Prepare periodical sales report
• Project management support for the entire project cycle
• Work with marketing team to explore new business opportunities

Job Requirement

• Diploma/Degree in any Engineering discipline
• Positive work attitude, willing to put in extra effort during peak period
• Strong communications skills
• Exposed to Project Management, Industrial Automation and/or Robotic Systems
• Working knowledge of Auto CAD

We regret that only shortlisted candidates will be notified.

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum 5 years experience working with business Japanese and a good Bachelor's Degree in Jap Language
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application is preferred

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible for managing the logistics of import and export shipments, working efficiently in a fast-paced environment and handling logistics documentation and related tasks.

Key Responsibilities:

• applying for all relevant import/export licenses and ensuring compliance with local and international regulations, including customs and trade compliance standards, is also a crucial part of the role, particularly regarding import and export activities.
• preparing and managing all shipping-related documentation, including invoices, bills of lading, and other essential paperwork to ensure that all shipping documents are complete, accurate, and in compliance with industry regulations and company standards.
• overseeing payment and billing processes, ensuring the accuracy of invoicing and all financial transactions related to shipping and logistics operations.
• organizing and maintaining a well-structured document control system, ensuring all shipping related documents are easily accessible, updated, and compliant with relevant standards and company policies,
• coordinating shipping schedules and transportation arrangements with suppliers, customers, and service providers to ensure timely deliveries.
• monitoring shipments to track their progress, ensuring that they arrive on time, and will proactively resolve any issues such as delays or discrepancies by communicating with relevant parties.

Education Qualification & Essential Experiences:

• Bachelor’s degree in supply chain management or STEM related fields.
• Minimum 2 years & above of working experience in handling import & export shipping documents / procurement process.
• Experience in procurement process within the semiconductor industry is a plus.
• Proficient in Microsoft Office (Excel, Word, Outlook & Power Point)

Key Competencies:

• Proficient in analytical thinking and problem-solving
• Strong negotiation and relationship-building skills
• Performs well under pressure.
• Result-driven and adaptable to fast-paced environments.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible for operations related to raw material warehousing and facility waste management, working effectively in a fast-paced environment, and executing company environmental safety and health policies and related tasks.

Key Responsibilities:

• Raw material warehousing management business (including receipt, shipment, storage, inventory, etc.).
• Management of scrapped products.
• Implement the company's environmental safety and health policies, 5S management, and reservoir area planning, management, and maintenance.
• Finished and semi-finished product warehouse warehousing management business (including warehousing, outgoing, packaging, storage, Inventory, etc.)
• Business waste management and related removal assistance matters.
• Warehousing facility management. (e.g. cold room, ASRS etc)

Education Qualification & Essential Experiences:

• Possess at least a Diploma's degree.
• Minimum 1 years of work experience.
• Candidates with experience in warehouse operations/utility waste management will be given preference.
• Applicants with forklift, organic solvent business, and specific chemical substance business licenses will be given priority.
• Proficient in Microsoft Office (Excel, Word, M365 and Power Point)

Key Competencies:

• Good interpersonal and communication skills to work effectively across functions and geographical teams with diverse background
• Strong analytical and problem-solving skills to achieve positive results and outcome
• Goal driven and an excellent team player that can work under pressure in a dynamic and fast-paced environment
• Has a growth mindset, prioritizing adaptability, resilience, innovation, and ongoing learning to support business needs

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

Description:

- Berthing & un-berthing vessels

- Container lashing/un-lashing operations on-board vessels

- Coning & de-coning operations

Requirements:

- Must be able to work at height

- Minimum educational requirement of PSLE

- No experience required. Training will be provided.

Benefits :

- Permanent Full-time Position

- Attractive Salary Package & CPF

- Comprehensive training with allowance.

- Career Growth Opportunities

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Additional job description

As a New Business Sales Regional Manager at Google, you'll work with a wide variety of end client advertisers and advertising agencies to deliver the optimal advertising solution for every account. You will lead a team of entrepreneurial and outgoing sales representatives to optimize opportunities.

In this role, you'll lead a team of entrepreneurial Sales Representatives to continually bring in new business growth for Google. You'll be working on the customer acquisition strategy and will work as part of a highly engaged Leadership team to grow and transform the business across the region.

Qualifications

Job responsibilities

• Lead, grow, and coach a team of business development consultants with great sales leadership and culture of performance. Provide leadership, inspiration, mentorship, and career development to members of the team.
• Work closely with the team to uncover and identify growth opportunities via understanding clients’ business models and objectives. Coach the team to serve as trusted advisors to deliver best solutions, solving clients’ business challenges and cultivating relationships with clients’ executives through in-person and phone based meetings and other communication channels.
• Lead strategic planning and projects to identify key growth opportunities in the market, including quantitative analysis, industry research and defining go-to-market plans.
• Drive exceptional collaboration across internal partner teams and leadership critical to your team’s success, building alignment and maximizing joint impact of teams toward common goals of great customer experience and sustainable business growth.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 11 years of experience in advertising sales, marketing, consulting, media, or working with advertising agencies.
• Experience leading sales organizations and delivering business performance.
• Experience in people management.

Preferred qualifications

• Experience in enterprise sales across Advertising, Media, Digital marketing, Consulting, Technology, BFSI industry.
• Ability to thrive and foster a collaborative and positive work environment and inspire/influence teams to act as trusted advisors to large enterprise clients and deliver differentiated value.
• Ability to optimize new business by presenting media solutions to customers and prospects, strong communication skills to engage C-level and provide executive account coverage.
• Entrepreneurial and strategic problem-solving skills, including ability to initiate and lead regional strategic cross-functional projects to support mid/long-term business goals and customer experience.
• Excellent leadership, influencing, organization, communication, people, and teamwork skills.

Job Description & Requirements

Responsibilities:

• Hunt for new clearing and forwarding related business focusing on import and export business locally
• Build new client base and retaill f grocery in arround Singapore
• Develop sales strategy in line with group commodity market segments
• Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
• Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
• Monthly commercial activity reporting in the form of a sales of grocery, liquor, soft drinks and beverages
• Work with direct Manager on all sales, business development and budgeting requirements
• Capabilities reaching into the rest of APAC and globally is advantages
• Other duties as may be assigned from time to time

Key Requirements:

• A Diploma or degree from a recognized University in the field of logistics and Business Management would be advantages
• Minimum 8 years proven sales experience and achievement in bringing in new sales
• Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
• An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
• Ability to travel regularly locally and regionally when required
• Flexible in working with partners from different time zone when requiredSALES & MARKETING MANAGER

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

Company Brief:

Triflex is a German family-owned business with more than 40 years of experience in manufacturing and distributing a wide range of reliable and lasting waterproofing solutions for the protection of buildings. The core competence of Triflex is the field of waterproofing systems and coating materials for the construction sector. Triflex's production, development and central functions are brought together in Minden, Germany and is successfully represented worldwide and in the Asia Pacific region, through our sales and distribution office in Singapore.

Our organizational culture is characterized by positive collaborations, respect, trust and cohesion across teams and cultural boundaries. With our company hierarchies being flat and decision-making paths are short. Our employees receive appropriate intensive introductory training and continue to support them in their professional development with a wide range of internal and external training opportunities. As an innovative employer, we offer exciting roles, career pathways and a high degree of creative freedom. Reliability, focus on service and innovation are the values we work by every day in our customers’ interest.

Job description:

We are looking to fill in the role of an Administrative Assistant for Sales & Logistics. The successful applicant's primary responsibility is to provide a support role in the company's sales and logistics operations. Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Administrative Assistant - Sales and Logistics. The successful applicant will be working at our Singapore office hub and have the following responsibilities:

- Process customer purchase orders (POs), generate sales invoices and monitor delivery orders

- Generate report and maintain record of sales and inventory on a regular basis

- Process incoming & outgoing shipments and orders

- Manage and organize shipping documents

- Inventory management, generating of orders, D/Os, Invoices, etc.

- Data entry into inhouse ERP and CRM system (training will be provided)

- Liaising with customers and vendors on incoming and outgoing shipments

- Communicate with various stakeholders and customers to ensure job is properly explained and flow through

- Provide support for sales operations and general office administrative tasks.

- Perform other ad-hoc duties as assignd from time to time

Qualifications Required

1. Minimum 2 years related working experience in sales order processing and or logistics / shipping of building construction materials.

2. Demonstrated ability to build rapport and maintain strong relationships with customers and business operations enablers.

3. This role requires communicating with business enablers and customers from Germany and across Asia Pacific, for this reason, the candidate must have have a very good command of the English language.

4. Working experience of Microsoft Office Applications.

Required Soft Skills

1. Extremely reliable and capable of self-improvement.

2. High degree of independence, initiative and demonstrated self-directing skills.

3. A methodical approach to work, organized and time conscious.

4. Resourceful, analytical, focused on solution-based approach .

5. Highly adaptable with a company-owned mindset.

6. Prudent in the use of company resources.

Educational Qualifications:

Industry-relevant field of study is preferred but not required.

Others:

Singaporeans only.

Commencement date:

Preference will be give to applicants who are able to start work at short notice.

Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Administrative Assistant - Sales & Logistics

Position Title: Creative Sales Executive

Location: Pasir Panjang

Salary Range: $2,500 - $3,000 per month

Job Type: Full-time

Reports To: Sales Director

Job Overview:

The Sales Executive is responsible for researching, writing, and assisting in the preparation and submission of proposals. This role requires a strategic thinker with excellent research and writing skills to support the sales team in securing new business opportunities.

Key Responsibilities:

• Research: Conduct thorough research on potential clients, market trends, andindustry developments to support proposal development.

• Proposal Writing: Draft, review, and finalize proposals, ensuring they are tailored to client needs and meet submission deadlines.

• Collaboration: Work closely with the sales team, marketing, and other departments to gather necessary information and insights for proposals.

• Assist in Submission: Coordinate the proposal submission process, including formatting, proofreading, and ensuring all required documents are included.

• Client Interaction: Engage with potential clients to understand their needs and provide relevant information about our services.

• Data Management: Maintain accurate records of proposals, submissions, and client interactions in the CRM system.

• Follow-up: Monitor the status of submitted proposals and follow up with clients as needed to secure feedback and potential business.

Qualifications:

• Education: Bachelor’s degree or diploma in Business, Marketing, Communications, or a related field.

• Experience: Minimum of 1-2 years of experience in sales, proposal writing, or a related role.

• Skills:

o Strong research and analytical skills.

o Excellent writing and editing abilities.

o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

o Strong attention to detail and organizational skills.

o Ability to work under tight deadlines and manage multiple projects simultaneously.

o Effective communication and interpersonal skills.

Key Competencies:

• Strategic Thinking: Ability to think strategically about client needs and how to meet them through tailored proposals.

• Team Collaboration: Work effectively within a team and with cross-functional departments to achieve goals.

• Problem Solving: Identify issues and develop creative solutions to enhance proposal quality and success rates.

• Client Focus: Understand and anticipate client needs, providing excellent service and support.

Sproud is a LearnTech company that focuses on producing objective-driven learning content for effective and sustained outcomes.

https://vimeo.com/943187384

https://vimeo.com/943173280

A well-established food distribution company supplying high-quality fresh produce, gourmet meats, specialty products to restaurants, hotels and other F&B establishments. We are seeking a young highly motivated and customer-oriented individual to join our dynamic sales team as a Sales Assistant Manager.

Responsibilities:

• Assist Business Development Manager with customer orders and order processing.
• Build and maintain strong relationships with existing customers.
• Answer customer inquiries regarding product availability, pricing, and delivery.
• Assist with sales reports and data entry.
• Assist with sales promotions and marketing activities.
• Participate in team meetings and contribute to process improvement initiatives.

Qualifications:

• Prior experience in customer service, sales support, or a related field is a plus.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time-management skills with the ability to multitask effectively.
• Proficiency in Microsoft Office
• Knowledge of food industry is a plus.
• A positive and enthusiastic attitude with a strong work ethic.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

As a Database Practice Specialist, you will be a subject matter expert on the Google database portfolio and help develop new solution initiatives and materials to support a broad cross-functional group of internal stakeholders and partners. You will also engage with strategic customers to articulate the Google databases portfolio and help design and optimize the customers data management environment using Google Cloud databases. You will help ensure technical and commercial readiness of these solutions, including assets to enable go-to-market teams, and provide field feedback to the Product and Engineering teams to help shape product direction.Google Cloud provides customers a portfolio of fully managed open-source and commercial database services as well as innovative cloud-native databases developed by Google. In addition, the portfolio also includes popular third-party database services to meet the requirements of our customers.

Qualifications

Job responsibilities

• Be a subject matter expert for one or more of the Google Cloud Platform (GCP) database portfolio like Cloud SQL, AlloyDB, and cloud-native databases like Cloud Spanner and Cloud Bigtable.
• Identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
• Lead discovery workshops for customers to assess existing application environments to identify workloads and goals for moving to Google Cloud Platform (GCP) databases.
• Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
• Share best practices on promoting databases among accounts/account teams and elevate strategic mind-share with those accounts.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in the enterprise software or cloud space.
• Experience with one or more database technologies such as Oracle, SQL Server, PostgreSQL, MySQL, Redis, MongoDB, Elasticsearch and graph databases.
• Experience with relational and NoSQL database technologies and in positioning the right database for a customer’s application use case.
• Ability to communicate in English and in one or more of the following: Mandarin or Bahasa Indonesia or Thai, fluently to support client relationship management.

Preferred qualifications

• Experience helping customers design and build applications using open source or cloud-native databases.
• Customer-facing pre-sales or professional consulting experience in the fields of data and information lifecycle management translating customer business needs into cloud centric solutions.
• Experience with data management architectures including storage subsystems, high availability, backup/recovery, disaster recovery, performance, scalability, security, monitoring and database management.
• Experience with data migration strategies and moving large-scale production systems either in on-premise or data center environments or migration to cloud scenarios.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

Google Cloud has a strategic partnership with Oracle to make available Oracle flagship database technologies on Google Cloud.

As a Database Practice Specialist focused on Oracle, you will engage with customers to identify appropriate Oracle workloads for migration to Google Cloud and design the overall deployment architecture. You will also work with partners and Oracle teams to develop migration plans to enable customers to move their Oracle workloads to Google Cloud.

Qualifications

Job responsibilities

• Be an Oracle technology subject matter expert, focusing on Oracle database offerings and Oracle Cloud Infrastructure specifically, knowledge of Google Cloud Platform (GCP) infrastructure, including ecompute/Google Kubernetes Engine (GKE), storage and networking, and database services.
• Identify and qualify Oracle business opportunities, lead discovery workshops for Oracle workloads, identify key customer technical objections, and develop a strategy to resolve technical blockers.
• Support the technical relationship with Google’s customers, including product and solution briefings on Oracle and database modernization, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
• Listen to the customer to provide feedback on product improvement to product management and engineering.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in the enterprise software or cloud space.
• Experience with Oracle database, Oracle technology products, and Oracle Cloud Infrastructure.
• Experience with one or more open source database technologies such as PostgreSQL and MySQL.

Preferred qualifications

• Experience in customer-facing pre-sales or professional consulting in data and information life cycle management, translating customer business needs into cloud-based solutions.
• Experience with data management architectures, including performant and scalable architectures, security, monitoring, and database management, particularly from an Oracle perspective.
• Experience with Oracle data migration strategies and in moving large-scale production systems either in on-premise / data center environments or migration to cloud scenarios.
• Knowledge of Oracle Maximum Availability Architecture (MAA), cloud-based high availability architectures, and Oracle database performance tuning.

Our client is a globally recognized payment solutions provider.

Base salary up to SGD 15K pm. Total annual compensation up to SGD 250K.

Job Summary:

We're seeking an experienced Technical Solutions Specialist to drive the implementation and integration of our client's payment solutions with banks, mobile payment partners, and internal teams.

Key Responsibilities:

• Conduct technical workshops with partners to understand their architecture and develop integration solutions
• Lead end-to-end implementation and integration with partners and internal teams
• Design solutions to enhance technical collaboration with partners and improve user experiences
• Continuously improve our client's solutions by leveraging ASEAN market experiences and best practices

Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or related fields
• 4-5 years of software development experience, with at least 2 years of hands-on experience in web or internet-based systems
• Strong knowledge of Java, C/C#, network, database, and other relevant technologies
• Proven track record of designing and implementing complex customer solutions
• Excellent communication and business skills, with the ability to work with global customers and partners

Preferred Qualifications:

• Business acumen and experience using technical solutions to meet business needs
• Mobile development knowledge (HTML5, iOS, Android)
• Experience with Java Enterprise technology
• Familiarity with Fintech technology, payments industry, and large-scale payment/e-commerce domains

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R1332294

Business Registration Number: 201735941W

Licence Number: 18S9037

Job Description:

Seafront Support Company PTE LTD is looking for independent and self-driven individuals who seek a stable and fulfilling career in the logistics supply chain to join our growing team of experienced professionals!

Key Responsibilities:

• Drive specialised vehicles to transport containers within the PSA terminals, ensuring safe, timely and efficient transportation.
• Handle container discharging and loading operations via Computerised System in the driver’s cabin.
• Operating an auto-gear Prime Mover vehicle with in-built monitoring system for a safe and efficient modus operandi.
• Adhere to PSA’s Port Safety rules and regulations.

Benefits:

• Attractive Gross Salary Above $4500 including Incentives.
• Course Sponsorship in Prime Mover Operations (ITE-Accredited).
• Class 3 & 4 Driving License Sponsorship Scheme.
• Joining Bonus for limited period only! (T&C apply).
• Flexible Work Arrangements (FWA) - Flexi Rotating Shifts.
• Mealtime & Course Allowances.
• Staff Healthcare Benefits.
• Independent Working Environment.

Requirements:

• Singaporeans are welcome to apply!
• Possess minimum Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4
• No driving license is required to apply (course provided), but those with Class 3/3A licenses will have an advantage.
• Able to work OT and Flexi Rotating Shifts.
• Self-driven and independent

About Us:

Established in 1996, Seafront Support Company PTE LTD is a dynamic and established organisation delivering labor and logistical services to Changi Airport and Singapore, the busiest transshipment port in the world, delivering consistency, efficiency, and safety. Accredited with the Progressive Wage (PW) Mark, we at Seafront believe in fostering a safe and positive work environment and promoting workplace equality with progressive wages which makes us the one of the top places to work in!

If you are ready to become part of the Seafront family, apply online now and contact 82338124 / 93820801 to schedule an interview!

Job title – Lead Specialist, Health Nutrition & Care

Location – APAC

Job model – Hybrid

As a Regulatory Affairs Lead Specialist, you will be responsible for APAC regulatory review, ingredient/ product registration and maintenance of compliance database for the Dietary Supplement (DS) and Market Ready Solution (MRS) divisions of Health, Nutrition & Care (HNC) Business Unit (BU). You will also advise/ provide recommendations to Marketing and Sales, Product Management, Supply Chain, and Purchasing in all regulatory-related matters. You will render regulatory-specific support to marketing and sales for customer-related activities, including customer presentations/ workshops, customer enquiries, alignment of customer quality agreements and specifications sign-off.

At dsm-firmenich, people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Conduct RA compliance reviews of dsm-firmenich’s products, proactive monitoring of changes in regulatory environment along with impact analysis and ensuring these activities are updated in the RA compliance database in a timely manner.
• Responsible to address customer enquiries according to timelines specified in the Service Level Agreement.
• Manage dossier preparation ingredient/ product approvals in collaboration with Global or Regional Regulatory Affairs, Regional Business, Project Management, R&D functions, consultants etc. based on company strategy.
• Submit dossiers to the local authorities, follow up on the approval process closely with evaluators and communicate progress in a timely manner to internal stakeholders.
• Ability to conduct regulatory risk assessments, propose mitigation plans/ recommendations and contribute to process improvement activities, as needed.
• Effectively prioritise and negotiate deliverables/ tasks in an agile and dynamic environment.

You bring

• Minimum Bachelor’s degree in Pharmacy, Nutritional Science, Food Science or related disciplines
• Minimum 8 years of experience in regulatory affairs in food, food supplement and pharmaceuticals.
• Demonstrated collaborative and influencing skills with internal colleagues, customers and relevant authorities across different functions and regions.
• Basic digital skills required (Microsoft Excel, PowerPoint, PowerBI, etc.)
• Ability to work effectively under pressure and in a matrix and dynamic organization.
• This is a 1-year contract position.

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

The Role

We are seeking an experienced board-certified Avian & Exotics Specialist with a strong background in exotic animal practice. The ideal candidate will have a relevant specialist board certification and veterinary medicine degree and be eligible to obtain a veterinary license from the Agri-Food & Veterinary Authority of Singapore (AVS). This role requires someone with demonstrated specialized knowledge in exotic animal medicine.

Key Responsibilities:

• Thorough medical examinations: Conduct thorough physical examinations to assess the overall health and identify any abnormalities in exotic patients.
• Perform and interpret diagnostic testing: Performing and interpreting diagnostic tests, such as blood tests, radiographs, and collaborating with our ultrasonographers and imaging team if advanced imaging is required.
• Plan and execute appropriate treatment: Developing treatment plans and overseeing the team to ensure treatments are carried out appropriately, for both outpatients and inpatients.
• Surgical procedures: Perform surgical procedures as indicated for exotic animals. Collaborate with our anaesthesia team to administer appropriate anaesthesia and analgesia for exotic patients.
• Preventative care: Administering vaccinations, providing nutritional and husbandry advice.
• Emergency care: Responding to exotic animal emergencies directly or via our 24/7 emergency team
• Behavioural consultations may be required: for example, feather-plucking in birds or barbering in rodents
• Administrative tasks: Maintain detailed and accurate medical records for all patients, ensuring compliance with clinic protocols and regulatory requirements. Contribute to department protocols and policies as required.
• Commitment to continuous learning: Stay updated with advancements in exotic animal medicine through ongoing education and professional development.
• We offer a competitive remuneration package of total gross $16,000 to $20,000 per month for the successful candidate.

MEDICAL INFORMATION SPECIALIST

KOREAN SPEAKER

Full time

Home based or Office based

Singapore

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education.

Summarized Purpose:

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Essential Functions:

• Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
• Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
• Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
• Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements.
• Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

Qualifications:

Education and Experience:

• Bachelor's degree in life sciences courses is required

Knowledge, Skills and Abilities:

• Excellent language skills in English and Korean language (comprehension, speaking, reading and writing);
• Proficient computer and keyboarding skills
• Good interpersonal skills
• Ability to work independently as well as part of a team.
• Ability to interpret client provided complex medical and technical information
• Organizational and time management skills
• Ability to maintain a positive and professional demeanor in challenging circumstances

Contact:

Sarka Llorens via [email protected]

For more information please contact Sarka via email [email protected] or via phone +65 92979345

EA No: 17S8637 Reg No: R1329451

Client Care Specialists manage customer queries and concerns for our e-commerce direct-to-consumer (DTC) business.

In this role, you will handle customer inquiries, process orders and modifications, & escalate issues across various communication channels. Success in this role requires maintaining composure under pressure and proficiency with computer systems.

YOUR NEW JOB

• Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
• Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value.
• Demonstrate sound understanding and knowledge of other products and services to be able to address general queries.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries through various channels.
• Acknowledge and resolve customer concerns efficiently.
• Process orders, forms, applications, and requests accurately and promptly.
• Keep detailed records of customer interactions, transactions, comments, and concerns.
• Communicate and coordinate with colleagues to resolve issues.
• Ensure customer satisfaction and provide professional customer support.
• Provide feedback on the efficiency of the customer service process.
• Assist in managing and training junior customer service representatives as needed.
• Contribute to data entry, order processing, problem-solving, inventory analysis, and customer correspondence.

WHAT IS NEEDED FROM YOU

• Minimum of 3 years of experience in customer service.
• Proven client care experience.
• Demonstrated ability to proactively address clients’ needs and resolve issues.
• Proficiency in using Airtable & Microsoft Office
• Fluency in English, written & verbal.
• Excellent interpersonal and communication skills; ability to engage customers and build strong relationships internally and externally.
• Demonstrates maturity, logical thinking, and critical decision-making.

WHAT WILL MAKE YOU STAND OUT

• Customer service experience in fashion or luxury retail
• Worked in fast moving SME
• Bachelor’s degree or equivalent
• Self-driven with a flexible mindset.
• Positive attitude, empathy, and resilience when addressing clients’ queries and needs.
• Possesses a ‘growth mindset’ and is self-motivated; willingness to reflect and embrace continuous self-improvement and development.