At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Renewal Sales Representative

Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in ANZ, SEA, GCR, India region. Each region will be managed by a dedicated Renewal Sales Representative as an account manager. Candidates with excellent command of English/ Mandarin/ Cantonese/ Hindi language, cultural nuisance are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

E-Commerce Strategy Development:

• Oversee the day-to-day management of key e-commerce platforms (e.g., Shopify, Lazada, Shopee, and other regional online marketplaces).
• Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility.
• Collaborate with the live host and facilitate the entire live stream process that drives conversions and brand awareness.
• Continuously track and analyze platform performance metrics (such as sales, OAS, CTR, etc.) and apply insights to refine strategies, improve conversion rates, and enhance user experience.

Product Listings & Merchandising:

• Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications.
• Implement and manage promotional campaigns, product bundling, and category merchandising.
• Conduct data-driven analysis and A/B testing to refine strategies and enhance e-commerce performance.

Digital Marketing Integration:

• Collaborate with the marketing team to create integrated digital marketing campaigns (e.g., email marketing, social media, paid search, influencer collaborations).
• Leverage SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales.

Customer Service and Inventory Management

• Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support.
• Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction.
• Collaborate with the logistics and inventory teams to ensure efficient stock management, timely fulfillment, and smooth order processing.

Are you passionate about connecting talent with opportunity? As a Recruitment Specialist, you will play a key role in attracting, evaluating, and placing top candidates within our growing organization. Join our HR team and help shape the future of our workforce!

Key Responsibilities:

• Develop and implement creative sourcing strategies, using job boards, social media, and databases to find the best candidates
• Use targeted recruitment methods such as job advertising to attract high-quality applicants
• Review and evaluate resumes and applications, identifying candidates who best match the roles
• Conduct pre-screening interviews to assess candidate fit, skills, and potential
• Manage the interview process, shortlisting top candidates for further stages
• Facilitate smooth communication between candidates and hiring managers, including negotiating agreements and offers
• Organize and lead job fairs and recruitment events to boost the company’s brand and attract talent, from planning to execution
• Assist with various HR administrative tasks to ensure a seamless recruitment process

Job Requirements:

• Minimum Diploma and above
• Excellent communication and interpersonal skills for building relationships with candidates and hiring managers
• Ability to conduct effective interviews and evaluate candidates for various roles
• Proactive, self-driven, and able to work independently as well as in a team
• No experience needed.

What You Will Gain:

• Hands-on experience with recruitment tools and strategies
• The opportunity to contribute directly to building a top-tier team
• Growth potential within a dynamic and supportive HR environment

If you are ready to make a difference by finding and hiring the best talent, we'd love to hear from you!

Position Overview:Based in Singapore, our Marketing Specialist will lead our marketing initiatives across Southeast Asia. This role encompasses business development, public relations, athlete management, social media operations, and the execution of new product launch events. Regular travel within the region is required.

Key Responsibilities:
Business Development:
Identify and secure new business opportunities.
Maintain and strengthen client relationships.
Public Relations:
Develop and manage PR strategies and media interactions.
Effectively handle crisis communications.
Athlete Management:
Manage partnerships and coordinate athlete endorsements.
Create marketing campaigns featuring athletes.
Social Media Operations:
Drive social media strategies to increase brand engagement.
Produce content and track performance metrics.
New Product Launch Events:
Plan and execute events for new product launches.
Ensure events align with brand messaging and marketing goals.

Qualifications:
Bachelor's degree in Marketing, Communications, Business, or related field.
5+ years of marketing experience with a focus on BD and PR.
Experience in managing social media and athlete partnerships.
Strong organizational and communication skills.
Proficiency in Microsoft Office Suite and social media management tools.

Work Environment:
Based in Singapore with frequent travel to Southeast Asia locations.

Job Description

The Closing Specialist is responsible for coordinating and supporting the development team in the last stage of production to ensure that the project is ready to be released from a quality and delivery standpoint. Collaborating with Team Leads, Producers, Project Coordinators and QA, you will participate in all aspects of project management; evaluate the game’s production progression as well as the risks related to the submission planning; set up best practices. Overall, you will take an active part in studio & company wide efforts to improve production management.

Participate on-site on all aspects of the project management:

• Team Coordination: optimization and improvement of production processes; put in place methods that will promote good communication.
• Establish or integrate and support existing Closing Committee.
• Optimally organize workload and priorities.
• Follow the production: define project milestones, manage risks and help establish contingency plans.

Evaluate the game’s production progression versus the risks related to the submission planning:

• Respect the objective in term of planning + quality.
• Follow-up & coach the team on its day-to-day management and scoping problems.
• Carry out all other related tasks.

Set up best practices using technical skills:

• Jira and closing dashboard set up.
• Put in place and teach closing best practices.
• Bring compliance, UOR and age rating expertise.

Qualifications

• Good interpersonal skills, to integrate and influence an established project.
• Very good communication skills, to keep stakeholders aligned.
• Leadership/Management skills, being able to make things happen with a team.
• Problem solving, required as solving problems is a good part of Closers’ work.
• Critical thinking, to take rational decisions above emotional context.
• Adaptability, each project and team is different, even if the target remains the same.
• Process Driven, able to monitor a situation in a streamlined way.

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.

The Role

We are seeking an experienced board-certified Avian & Exotics Specialist with a strong background in exotic animal practice. The ideal candidate will have a relevant specialist board certification and veterinary medicine degree and be eligible to obtain a veterinary license from the Agri-Food & Veterinary Authority of Singapore (AVS). This role requires someone with demonstrated specialized knowledge in exotic animal medicine.

Key Responsibilities:

• Thorough medical examinations: Conduct thorough physical examinations to assess the overall health and identify any abnormalities in exotic patients.
• Perform and interpret diagnostic testing: Performing and interpreting diagnostic tests, such as blood tests, radiographs, and collaborating with our ultrasonographers and imaging team if advanced imaging is required.
• Plan and execute appropriate treatment: Developing treatment plans and overseeing the team to ensure treatments are carried out appropriately, for both outpatients and inpatients.
• Surgical procedures: Perform surgical procedures as indicated for exotic animals. Collaborate with our anaesthesia team to administer appropriate anaesthesia and analgesia for exotic patients.
• Preventative care: Administering vaccinations, providing nutritional and husbandry advice.
• Emergency care: Responding to exotic animal emergencies directly or via our 24/7 emergency team
• Behavioural consultations may be required: for example, feather-plucking in birds or barbering in rodents
• Administrative tasks: Maintain detailed and accurate medical records for all patients, ensuring compliance with clinic protocols and regulatory requirements. Contribute to department protocols and policies as required.
• Commitment to continuous learning: Stay updated with advancements in exotic animal medicine through ongoing education and professional development.
• We offer a competitive remuneration package of total gross $16,000 to $20,000 per month for the successful candidate.

In this Role, you’ll get to:

• Deliver exceptional customer service by promptly addressing inquiries from customers and partners through tickets, email, and live chat.

• Efficiently manage a large number of client inquiries professionally.

• Continually assess and suggest improvements to workflows, collaborating with Team Leaders or Managers as needed.

• Maintain strict integrity and confidentiality standards, safeguarding customer information at all times.

• Achieve personal and team targets, including Key Performance Indicators (KPIs).

• Handle office administrative tasks as needed.

What you’ll Need to Succeed:

• Bachelor’s Degree in relevant majors.

• Proficiency in written and spoken English to assist English-speaking customers and fluency in Mandarin to coordinate with stakeholders from different regions.

• Analytical thinking and high problem-solving skills.

• Ability to perform well in challenging situations and effectively manage stress.

• Personality Traits: Positive, eager, thorough, reliable, honest, and goal-driven.

• Customer Service Skills: Alert, understanding, patient, consistent, persuasive, with excellent etiquette and communication skills.

Job Responsibilities:

• Bookings of cargo with airlines.
• Explore systems, understand and prepare analysis reports and commentary wider team & stakeholders to make better business decisions.
• Monitor shipments status and update customers timely and effectively.
• Demonstrate and employ a high degree of detail and focus on every job.
• Serve as backup to internal support group.
• Responsible for maintaining timely tracking status accuracy and schedules for all jobs.
• Maintaining internal/external KPIs and SOPs to meet customer requirements.
• Any other ad-hoc additional functions mandated by Management.

Skills / Requirements:

• Minimum 3-4 years of experience in logistics industry.
• Proven experience in negotiating freight rates with carriers.
• Ability to work in a fast-paced and deadline-driven office environment.
• Advanced Excel – build base data tables and use it to create pivot tables, graphs, utilize formulas.
• Knowledge of Import/Export regulations and documents.
• Ability to multi-task, prioritize, and manage time effectively.
• Understanding of profitability and loss and how to plan to drive growth.
• Excellent verbal & written communication skills.
• Coordinate with overseas and local branch for operation and rate issues.
• Required to liaise with Mandarin speaking stakeholders from overseas, proficient in Mandarin will be beneficial.
• Proficiency in Microsoft Office.

Job Description:-

• Handle second level of issues escalation from IT Support Officer.
• Develop, maintain, and enhance the services of e-portal.
• Maintain HR server, finger print devices.
• Maintain server for Dormitory Management System.
• Maintain Active Directory, file server, FTP, backup server.
• Network monitoring.
• Setup and maintain wireless devices.
• Monitor and maintain DNS, DHCP, VLAN, Proxy Server.
• Monitor and maintain spam.
• Monitor and maintain print server, fax server.
• Monitor and maintain manage switches and network appliances
• Develop, maintain, and enhance the existing PHP program.
• Ad-hoc job or project.

Job Requirements:-

• Diploma in Information Technology
• Good knowledge in computer hardware, software, networking
• Good knowledge in Windows, PHP, Java script, and SQL
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server
• Strong trouble shooting and analytical skill
• Self-motivated, self-discipline, willing to learn and able to work independently
• Ability to work under pressure
• Service focused, positive with good patience

Additional Notes:-

• 5 days work week
• Company transport pick up at Clementi/Jurong East/Choa Chu Kang MRT Station

Interested candidates, please apply here with your detailed resume stating current and expected remuneration, reasons for leaving previous employment and date of availability to commence work.

We regret that only shortlisted candidates will be notified.

About SHOKZ:

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”) series and their bone-conduction hearing aid product line.

Job Scope:
1.Lead the end-to-end recruitment process, including but not limited to job demand analysis, recruitment channel selection, job posting, resume screening, telephone interview, on-site interview arrangement, background investigation, offer negotiation, etc., to ensure efficient recruitment and selection of outstanding talents.
2.Maintain and expand recruitment channels, optimize recruitment process and improve recruitment efficiency.
3.Work closely with departments to understand the needs of the departments and make reasonable recruitment plans.
4.Responsible for induction, probation management, job transfer, promotion, resignation and other procedures of employees in compliance with laws and regulations.
5.Participate in the performance management process, assist in the formulation of performance evaluation indicators, collect performance evaluation results, and provide basis for staff development.
6.Participate in the setting, optimization, implementation and updating of HR policies and processes.
7.Ensure HR policies and procedures are in compliance with Singapore laws and regulations and are updated and adjusted in a timely manner.
8.Responsible for daily office administration, such as office supplies procurement, equipment maintenance, file management, etc.
9.Assist in organizing company events and meetings.
10.Complete other tasks assigned by superiors.

Job Requirement：

1. 2-4 years HR related working experience, familiar with Singapore HR regulations and related processes, familiar with Singapore Employment Act, etc.

2. Have comprehensive recruitment and interview skills and be familiar with various recruitment channels.

3. Have good communication, coordination and interpersonal skills, and have strong problem-solving skills.

4. Good organizational skills and time management skills, able to handle multiple tasks at the same time.

5. Have good learning ability and self-drive.

6. Positive and optimistic, have passion on sports. Good team work spirit and ability to work under pressure.

7. Proficient in both Chinese and English.

8. Experience in technology industry is preferred.

As Sales Manager, you will be offering solutions that range from technically complex to high end integrated or bespoke solutions. Provides consultative selling to customers typically at director level or higher. Solutions are offered in collaboration with internal technical, business and functional teams.

What you will do:

• Working closely with the project teams especially during pre-sales and tender time.
• Identify and develop solutions to define new opportunities, developing strategic sales with highly visible prestigious customers such as end users, consultants, contractors, etc.
• Develop long term relationships with customers.
• Expand the brand awareness by preparing and delivering high-quality technical seminars/presentations, product demonstrations to consultants, developers, end user and recommend viable solutions for their project requirements.

How You Will Do It:

• Use in-depth technical knowledge and facilitate the sales process to provide, consultants, developer and end users on design, specifications and budgets.
• Liaise with Engineering, Project Management and Supply chain resources to ensure that proposals and feature requests include technical solutions that accurately address customer needs, in line with business unit strategies.
• Develop necessary design, technical and marketing tools to support clients on existing and new solutions.
• Maintain records of target opportunities, quotes, projects, contacts, and correspondence in company approved databases to improve forecast accuracy
• Act as a hunter driven, to seek and develop strong customer relationships, self-motivated, enjoying the challenge of working with a well-regarded team to drive your territory growth.

What We Look For:

• Bachelor’s or master’s degree, in Engineering discipline preferable process engineering, mechanical, or electrical.
• 6+ years of sales engineering experience, including 3+ years in technical, sales, or business development within the semiconductor and pharmaceutical industries.
• Experience and technical knowledge with cleanroom and HVAC system design is a requirement.
• Experience in tender development, preparation and costings and GMP guidelines as well as the validation processes from IQ,OQ,PQ
• Excellent presentation and persuasion skills, with well-developed communication skills, able to influence at all levels.
• Able to work independently.
• Proactive, driven, persevering, tenacious, innovative and consist in approach to work.
• Excellent planning, organization, and time management skills
• Willing to travel as required

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description

• Attend to customer enquiry on Industrial Automation products
• Work with design team on conceptual design
• Prepare periodical sales report
• Project management support for the entire project cycle
• Work with marketing team to explore new business opportunities

Job Requirement

• Diploma/Degree in any Engineering discipline
• Positive work attitude, willing to put in extra effort during peak period
• Strong communications skills
• Exposed to Project Management, Industrial Automation and/or Robotic Systems
• Working knowledge of Auto CAD

We regret that only shortlisted candidates will be notified.

Job Responsibilities

• Develop and maintain strong relationships with assigned key accounts in the food service and bakery sectors to ensure customer satisfaction and retention.
• Identify opportunities for upselling and cross-selling products to existing clients, driving revenue growth and expanding market share.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing exceptional customer service.
• Stay informed about industry trends, competitor activities, and customer preferences to effectively position our products in the market.
• Collaborate with the sales team to create account plans, set sales targets, and develop strategies to achieve them.
• Maintain a deep understanding of our product offerings and effectively communicate their benefits to clients.
• Work closely with procurement, sales support and logistics teams to ensure timely delivery and fulfilment of customer orders.
• Prepare regular sales reports and forecasts, analyzing data to track performance and identify areas for improvement.

Prerequisites

• Minimum 3 years of proven work experience in sales or account management in the food service or bakery industry.
• Proven track record of managing key accounts and achieving sales targets.
• Diploma in Business Management, Marketing, or a related field.
• Strong interpersonal, communication and negotiation skills.
• Strong problem-solving skills and attention to detail.
• Ability to effectively manage multiple priorities and thrive in a fast-paced environment.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in CRM software and Microsoft Office Suite.

The Sales Coordinator is responsible for contacting clients based upon leads provided or generated, promoting the services of ABS, booking meetings for senior sales or engineering personnel, follow-up and proposal support.

What You Will Do:

• Contacting clients via email and telephone to promote the services of ABS, regular ongoing follow-up
• Updating the client contact database
• Booking meetings for senior sales or engineering personnel, participation in meetings
• Registering ABS within clients’ procurement system
• Sales and marketing research
• Supporting development of presentations and proposals
• Ad hoc and administrative support to Business Development Director
• Knowledge, Skills and Abilities Required(KSAR)
• Knowledge of Offshore and Subsea oil & gas sector
• Comfortable on the telephone, cold calling organizations or individuals to obtain information and book meetings
• Good oral and written communication skills; excellent telephone communication skills.
• Considerable attention to detail including a high degree of accuracy in data entry and interpretation.
• The ability and willingness to work in a team environment.
• Familiarity with database requirements and computer tools available to make use of such data.
• Good organizational, research & problem solving skills.
• Can-do approach to tasks and conscientious towards client service.

What You Will Need:

Minimum years of Experience

• 2 or more years of experience in the offshore, subsea oil and gas industry is preferred.

Required/ Preferred Education Requirements

• Bachelor's degree or recognized equivalent from an accredited university or equivalent sales/customer service experience, preferably in a business or technical discipline

- Establish, maintain and develop the alcohol sales business for Singapore

- Developing a viable regional logistics chain for import and export of alcohol products around the region

- Work together with procurement to establish suitable portfolio of alcohol products

- Setup events related to alcohol products to promote the business

- Liaise with local restaurants and businesses to promote the company's alcohol products

- WFH / Work From Home working arrangement

- Also includes commission package

JOB SUMMARY:

At PDS International, there are no boundaries. With the practicable support from the Company, our Sales Representatives meet and exceed their sales targets, and play a crucial role in developing the business.

We have expanded regionally in SE Asia and are actively looking for new talents to be part of our growth. You will be given the opportunity to leverage your industry knowledge and connections to develop sales leads, maintain and expand the clientele, as well as to promote the Company’s products and services.

JOB RESPONSIBILITIES:

Your key responsibilities are to increase sales of existing accounts, establish new sales accounts, promoting Company’s products and services, and effectively meeting the Company’s set annual sales targets.

1. Development of Sales Opportunities via Existing Accounts

• You are responsible to generate new sales by nurturing and developing existing customer accounts.

• You are to seek opportunities to recommend new products and services by evaluating customer applications, current product results, identifying present and future needs.

• You are to develop an effective sales pipeline to facilitate higher visibility of sales leads, allocating sufficient and efficient sales efforts to convert leads to sales, and better forecasting of sales potential.

• You are to nurture existing business relationship to ensure continuous growth and consistently provide professional account management to clients to maximize overall revenue in the long run.

• You are to serve as day-to-day point of contact for customers, promote our Company’s products/solutions, maintain client satisfaction, upsell and cross sell when appropriate.

2. Customer Acquisition Strategy

• You are responsible to source for new sales accounts.

• You are to plan and suss out new channels to generate new leads that results in bringing in new sales accounts.

• You are to cold call by conducting telemarketing, door to door sales, and deploying digital marketing activities as part of your sales efforts to continually develop new sales leads.

3. Market and Competitor Analysis

• You are to research and survey your customer needs and identify competitor presence.

• You are to perform incisive and insightful market research, consistently track and remain sensitive to fluctuations in market demand and supply, pricing and changes in sales strategies.

• You are to track and seek opportunities for new customers.

• You are to develop effective strategies to overcome competition.

4. Pre & Post Sales Activities

• You are to follow up and follow through on sales leads expediently. This includes but not limited to preparing sales proposals/quotations/tender documents, presentations and product/application demonstrations.

• You are to keep track, monitor and review customer back orders and keep your customers updated.

• You are to submit weekly sales activity report to your HOD to account for your time, sales efforts and review your pipeline sales strategy.

• You are to analyse your accounts purchase history, buying trends and behaviour.

• Work with other team members/function groups to meet customers’ expectation of a reliable service.

• You are to conduct application training or product demonstrations to your customers and their employees when required.

• You are to provide the Marketing Dept customer details for marketing purpose.

• You are responsible for collection of accounts receivables from your customer accounts.

5. Corporate Sales & Marketing Strategy

• Align to corporate marketing strategies and work closely with Sales and Marketing teams to execute corporate marketing initiatives and sales campaigns.

• You will participate at trade events or any events that the Company is promoting its products/services. These may be local or overseas and extend into non work day/hours.

• You are to gather and feedback on competitor and customer data for sales and marketing analysis, create awareness of industry/market trends, competitor activities and product competitiveness.

• Carry out market research, competitor and customer surveys.

• You are to liaise and attend meetings or networking sessions as and when necessary to aid business and organisational development.

• You are required to put in time and effort to self-learn products/applications and or attend training to develop relevant knowledge and skills.

JOB REQUIREMENTS:

• Proven experience in sales, preferably in outdoor or field sales.

• Excellent communication and negotiation skills.

• Self-motivated with a strong work ethic and the ability to work independently.

• A valid driver’s license is a bonus

• Ability to thrive in a fast-paced, target-driven environment.

Sales Supervisor Duties & Responsibilities:

• Provide effective leadership to the sales team, guiding, motivating, and ensuring overall team success.
• Develop and implement strategic sales plans to achieve and exceed sales targets.
• Monitor individual and team performance, providing feedback and implementing improvement strategies.
• Train new team members and provide ongoing coaching to enhance sales skills and performance.
• Foster clear communication within the team, ensuring everyone is aligned with goals and objectives.
• Oversee customer relationships, address concerns, and ensure a high level of customer satisfaction.
• Generate and analyze sales reports, providing insights for decision-making and strategy refinement.
• Collaborate with cross-functional teams, marketing, and upper management to align sales strategies with overall business objectives.

Sales Supervisor Requirements:

• A bachelor’s degree in business administration, marketing, or a related field.
• Demonstrated success in a sales leadership role, showcasing effective team management and achievement of sales targets.
• In-depth knowledge of sales processes, strategies, and market dynamics to guide and support the sales team effectively.
• Strong leadership abilities, including the capacity to motivate, mentor, and lead a sales team to success.
• Excellent communication skills, both verbal and written, for effective team communication and collaboration.
• Analytical mindset to interpret sales data, assess team performance, and make informed decisions for strategy enhancement.
• Customer-centric approach with the ability to maintain positive customer relationships and address issues promptly.
• Strong problem-solving capabilities to navigate challenges and obstacles that may arise in the sales process.
• Ability to collaborate seamlessly with cross-functional teams, marketing, and upper management to align sales strategies with overall business goals.

Sales Administrator

The Company

We are Lowe, a globally recognized brand for innovation, ambition, and high quality.

Our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering against our clients’ needs. With over 40 years’ experience, today Lowe Rental is the world’s leading refrigeration and catering equipment supplier to retailers, events, online food delivery platforms and hospitality sectors across the globe.

The Role

This is a full time and permanent position to join our Far East Sales Team, based at our office in Singapore. Reporting to the Managing Direct – Far East, the Sales Administrator will play a key role in assisting with incoming inquiries for Retail and Event Rental Sales in both Singapore and Hong Kong. You will also play a key support role for our Business Development Managers in both locations. You will join an established team with a wealth of experience in Lowe’s products and services and work closely with the internal team to deliver against customer needs and requirements.

Key job responsibilities include:

· Administering incoming inquiries, quotes and sales orders through CRM tools

· Generating and managing all new business leads on the internal platforms.

· Assisting with business development outreach and tracking campaigns through CRM

· Managing and coordinating deliveries with driver network

· Responding to customer queries and sharing updates on their orders

· Assisting and providing administrative support to Business Development Managers when required

· Raising and chasing Purchase Orders

· Assisting with sales order process on behalf of the team in other service lines when required.

· Support on general ad-hoc administration when required

· Previous experience within sales or customer service is advantageous but not essential.

Essential Skills & Experience:

As a people-orientated organisation, candidates must demonstrate a strong match for our vibrant entrepreneurial culture and our core values; Listen, Empower, Accomplish and Innovate

Candidates should also possess the following skills and experience;

· Previous inside sales, customer service or administrative experience.

· Proficient knowledge of Excel and Microsoft Word.

· Ability to learn and think quickly.

· Works well as a team, with good time management skills.

· Computer literate with ability to adapt to new software programs.

· Must be detail oriented and meticulous with administration duties, as well as being very organized.

· With the role covering Singapore and Hong Kong, language requirements include

o English – fluent (spoken and written)

o Cantonese – fluent (spoken and written)

o Mandarin – intermediate (spoken and written)

· Ability to prioritize and meet deadlines.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.

You will be responsible for bringing process automation solution to our customers and show them how our products can simplify and integrate complex systems for higher productivity.

Responsibilities & Duties

· Identify and develop potential new customers

· Provide support and further develop existing customers.

· Marketing, promoting and selling of products.

· Provide advice on best solution and product to customers.

· Analyse competitors and market trend.

· Prepare quotations.

· Meeting of sales target and plan.

· Perform other duties as assigned.

Requirements & Skills

· Minimum Diploma in electrical / engineering.

· Experience in Semicon / PCBA will be an added advantage.

· Fresh graduates are welcome.

· Strong communication and sales skill.

· Team player.

We offer

· A friendly and informal working environment.

· A continuous process for learning, development, and career growth.

· Professional and motivated team members.

· Competitive remuneration package.

Responsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

* Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

* Develop and maintain strong in- bakery product knowledge

* Assist walk-in customers in purchasing bakery products

* Promote bakery products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

*Weekend and Public holiday may require to work overtime

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Title: Client Care Specialist

Industry: Fashion E-Commerce
Employment Type: Permanent

Role Overview

We are seeking a dedicated Client Care Specialist to manage customer inquiries and concerns for our direct-to-consumer (DTC) fashion e-commerce business. The role involves handling inquiries, processing orders and modifications, and escalating issues as needed through various communication channels. Success in this role requires a customer-centric attitude, problem-solving skills, and proficiency in using computer systems.

Key Responsibilities

• Serve as the primary point of contact for customer queries, ensuring prompt and effective resolution while maintaining high service standards.
• Build and maintain strong customer relationships by delivering exceptional service at every interaction.
• Develop a comprehensive understanding of the company’s products and services to address inquiries effectively.
• Maintain a professional, empathetic, and positive attitude in all customer interactions.
• Handle order processing, modifications, applications, and requests with accuracy and efficiency.
• Record and track customer interactions, transactions, and feedback to ensure seamless issue resolution and process improvement.
• Collaborate with internal teams to resolve complex issues and provide feedback for service enhancements.
• Assist in training and mentoring junior team members as needed.
• Support various operational tasks, including data entry, inventory analysis, and customer correspondence.

Qualifications

• Bachelor’s degree or equivalent with at least 3 years of experience in customer service, ideally in the fashion or luxury retail sector.
• Proven ability to address customer needs proactively and resolve issues effectively.
• Strong interpersonal and communication skills, with the ability to engage and build relationships with customers and internal teams.
• Demonstrated maturity, logical thinking, and decision-making capabilities.
• Proficiency in computer systems and familiarity with e-commerce platforms is a plus.

This role offers the opportunity to be part of a dynamic and customer-focused team in a fast-paced fashion e-commerce environment.

(EA:20C0196)

R22108971