Wyse Active Hub, located next to Jurong East MRT station, is the newly opened largest badminton facility in Singapore. We are seeking motivated Customer Service Specialists to join our team. The ideal candidates will have a passion for helping others and the ability to communicate effectively. This role involves responding to customer inquiries, resolving issues, and ensuring a positive experience for our clients.

Key Responsibilities:

• Primary point of contact for customers at the facility
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide information and troubleshoot issues in a timely manner
• Resolve customer complaints and escalate issues when necessary.
• Maintain detailed records of customer interactions.
• Collaborate with other teams to address customer needs and improve service delivery.
• Identify opportunities to enhance customer experience and suggest process improvements.
• Manage booking schedules

Job Responsibilities

• Oversee and ensure seamless execution of assigned projects, serving as the primary point of contact for internal and external clients.
• Actively participate in project-related meetings, recording minutes and following up on critical action items with stakeholders.
• Collaborate with internal customer care teams to ensure timely and accurate order entry, and support issue resolution during project execution.
• Develop and update weekly project schedules, liaising with Finance to meet invoicing requirements.
• Follow up on the project related payment, miles stone payment.
• Consolidate project documents from inter-departments for timely submission to clients.
• Arrange and assist with Factory Acceptance Tests (FAT) as required.
• Work with the commercial team to provide accurate monthly forecasts.
• Support internal customer care teams with project execution, customer feedback, documentation, order tracking, and communication.
• Ensure adherence to internal standards and external regulations.
• Perform additional ad-hoc duties as assigned.

Job Requirements:

Education

• Bachelor’s degree or Diploma with relevant working experience will be considered

Experience

• Preferably 3-5 years of working experiences in customer support function.
• Prior experience in Contract / Project management will be an advantage.
• Proficient in SAP preferred.
• Proficient in Microsoft office.

Others

• Travel may be required (up to 10%).
• Willing to work in Boon Lay.

Sales Supervisor Job Description Template

Our growing company is seeking to hire a sales supervisor who will be responsible for managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance by tracking sales goals, setting individual sales targets.

Experience in business or a related field is required. In order to succeed in this role, you will need excellent communication skills. Previous experience in a sales-related role is a plus.

Sales Supervisor Responsibilities:

• Meeting planned sales goals.
• Sales target to hit
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Supervisor Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Good written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Sales & Marketig

Tender for Project

Cost Controling

Cost Planing

Project Closing

Final Accounts with Client

Workplace Safety & Health Officer cert

Scaffold Supervisor Cert

Confined Space Supervisor Cert

Oil & Petrochemical Supervisor

Firs Aid

Need Experience on the Scaffold Works

Must have Knoweldge on the Scaffold Design & how to prepare

Auto Cad

Driving Licence Required

Key Responsibilites:

• Perform full sales coordination process such as : customer service support, sales order entry, invoicing management, procurment of goods and making sure that deliveries have been made.
• Attend to call enquires, create new customer account, following up quotation with present and new customers
• Provide general sales support when ever required including preparing proposals & quotation & contract
• Process orders & maintain of company websites
• Update company online presence with latest promotional offering
• Attend to walk-in customer when ever necessary
• Assist in cold calls, email introduction company profile to new customer
• Follow up with Mainland China supplier for import/export documents
• To perform any other ad hoc duties as assigned by management

Requirements:

• Possess minimum 'N" or 'O' or Higher Education
• Able communicate effectively in english, both spoken and written
• Sales driven and results oriented
• Able to work independently, posses good multi-tasking skill
• Adapt to fast pace enviornment
• Bilingual will be added advantage

Other Information:

• Working hours: 8am - 5.45pm, Monday - Friday
• Performance based commission available

JOB DESCRIPTION:

The candidate is responsible for overall sales and achieving sales budget. Develop new accounts and key account management.

JOB RESPONSIBILITIES

He/She will be the main point of contact for all customer account-related matters. Build and maintain positive and long-lasting client relationships. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients. The candidate also act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends. Required actively source for new prospects and convert them to leads to generate new accounts for the company.

JOB REQUIREMENTS:

Diploma/Degree in Engineering or business-related fields.

At least 2 years of Industrials Sales and Marketing experience.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Description:

1. Perform sales functions as follows:

• Identify potential clients for the waste management market segments assigned to him/her with the aim to establish cordial and business relations
• Prepare proposals and negotiate the best deal on behalf of the company through close follow-up with potential customers to obtain feedback on the status of quotations, competitors response, decision-maker’s intention and any other relevant information affecting the outcome of the proposal.
• Facilitate the preparation of Sales Order through the Customer Service Executive and to work closely with him or her on sales and proper documentation.
• To prepare periodically, Sales reports for presentation to the Sales Manager.

2. Work with Customer Service to maintain Customer Database with inputs such as name, designation, company, address, telephone and facsimile numbers and e-mail address, etc.

3. Assist Manager to maintain/improve the Customer Care Program by monitoring customer satisfaction, addressing customer complaints, and responding appropriately to any changes in customer’s personnel, equipment, processes, materials used and business strategy

4. Support market intelligence by gathering information on customers, prospects, competitors, new entrants, price, market situation and trends in the various segments, influence groups & stakeholders, service offering and substitutes

Job Requirement:

1. Diploma/Degree in marketing or equivalent
2. Must possess a vehicle as travelling to customers’ site is required
3. Chemical knowledge preferred
4. Excellent communication, interpersonal and PR skills
5. Excellent sales track records
6. Team oriented and dynamic

Others:

1. Salary: S$3,000 - S$4,500 (including incentive)
2. Transport reimbursement: $700 (based on receipt/bill, ie:patrol/carpark/ERP)
3. Transport allowance: $800 (fixed)
4. Phone reimbursement: $200 (based on bill)

Responsibilities:

· You will promote and propose Trane Chiller & Equipment to building consultants and contractors

· Responsible for developing long term customer relationships

· Building close business relationship with customers especially key accounts

· Maximizing account penetration and customer retention

· Identify potential opportunities & develop solutions with existing & new customers

· Update forecast timely into the system

· Negotiates value, addresses resistance, and close the sales. Differentiates & made Trane as preferred supplier

· Any other duties as assigned from time to time

· You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Requirement:

· Degree in Mechanical/ Electrical engineering or its equivalent

· 1-2 years in Engineering sales, experience in HVAC industry will be a plus

· Customer driven with excellent communication & interpersonal skills

· Candidates with the relevant education qualifications but no prior work experience is welcome to apply

Responsibilities:

• Promote and propose Trane Controls Solutions to building owners, consultants and contractors

• Develop long term customer relationships and maximize account penetration and customer retention

• Identify potential opportunities & develop solutions with existing & new customers

• Work closely with other department to promote package solution and enhance the win rate

• Ability to effectively writes and presents proposals.

• Negotiates value, addresses resistance and closes the sale. Differentiates & made Trane as preferred supplier.

• Ensure all works carried out in accordance with the specified quality and EHS standards.

Requirements:

• Diploma/ Degree in Mechanical/ Electrical engineering or its equivalent

• At least 1-3 years’ experience in selling HVAC or building automation system

• Good presentation, interpersonal and communication skills

• Customer driven mindset

KEY DUTIES AND RESPONSIBILITES:

REQUIREMENT

• Support the generation of cGMP documentation including qualification protocols, SOP and production batch record issuance.
• Co-ordinate internal review and approval of documentation
• Proactively progress documents to achieve schedule adherence and to site policies & compliance with cGMP’s.
• Initiating Production Change control, deviation, and handling of related CAPA activities, task implementation using Trackwise. Assist in the preparation of reports/presentations as required.
• To update and format documentation including SOPs, forms, logbooks, and label templates.
• Prepare label templates and print labels as required for finished product.
• Write/review manufacturing documentation (SOPs,Manufacturing Records & Logbooks) ensuring it is current, accurate and in accordance with regulatory requirements.
• Track and trend relevant technical and business process metrics to ensure operations are performing effectively and efficiently.
• To arrange quotation and purchase requisition all required production consumables.

EDUCATION & EXPERIENCE

• Minimum Diploma qualification in life science, engineering or related qualification
• Minimum of 5 years’ experience working in a regulated manufacturing environment.
• Experience in a cGMP facility, in a documentation role is desirable.
• Experience with facility start-up projects (brown field or green field) is desirable.
• Excellent computer skills MS Office (WORD, EXCEL, PowerPoint).
• Good communication and interpersonal skill.

Job Description:

• Pack and coordinate stock for deliveries, working with couriers and internal departments to ensure timely and accurate order fulfillment.
• Manage inventory control, including stock counts, receiving, issuing, and maintaining accurate inventory records and reports.
• Oversee e-commerce system updates, process orders, and handle physical goods, including lifting, carrying, and unloading as needed.

Job Requirements:
• Well organized, meticulous, good team player and detailed
• Proficient in Microsoft Office (Microsoft Word, Excel and Powerpoint)
• Able to work independently and good teamwork

Benefit
• AWS
• Medical and dental benefits

Aventir Group Pte Ltd
EA License: 24C2542

Meranti Power Pte Ltd, a fully owned subsidiary of Energy Market Authority, is continuing to recruit additional new staff to manage and operate the new power generation stations on Jurong Island. We are inviting applicants for the position of Senior Cybersecurity Specialist who shall report to the Chief Cybersecurity. The scope and requirements are as follows:

We are seeking a skilled Senior Cybersecurity Specialist with 4-5 years of experience to manage vulnerability management, cybersecurity exercises, governance/risk/compliance (GRC), security monitoring and analysis, and incident response. The successful candidate will play a crucial role in safeguarding our systems by identifying and mitigating threats, managing security incidents, and ensuring the continual enhancement of our security infrastructure.

Roles & Responsibilities

• Manage security incident responses, including investigations and remediation actions.
• Support incident response efforts and handle additional assigned tasks.
• Oversee security audits and conduct gap analysis.
• Manage and review IT & OT projects, including solutions and vendor performance.
• Manage vendors and contractors.
• Possess strong expertise in Network Security (Firewalls, IDS/IPS, Switches, Routers, VPN) and Servers (Physical/Virtual).
• Oversee the Incident Response Plan (IRP), Disaster Recovery Plan (DRP), Business Continuity Plan (BCP), and Cyber Crisis Plan (CCP).
• Provide independent IT and cyber risk management guidance to business, technical, and operations teams for secure technology implementations.
• Recommend enhancements to MP’s cybersecurity posture.
• Partner with risk owners to proactively manage risks and reduce the impact of incidents, breaches, or non-compliance.
• Track and oversee the patch management process.
• Ensure Technology conducts risk assessments and implements a secure System Development Life Cycle (SDLC).
• Develop and maintain cybersecurity and IT risk management policies, standards, third-party vendor management, and system criticality frameworks to ensure effective IT risk compliance and cyber defense.
• Identify and assess technology risks in projects, ensuring business/technology units implement effective controls to mitigate risks from change requests, new initiatives, and processes.
• Identify and assess emerging risks, working with stakeholders to devise effective mitigating controls.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity or a related field
• Minimum of 4-5 years of experience in information technology and cybersecurity.
• Able to perform 24/7 standby.
• In-depth knowledge of cybersecurity technologies, tools, and best practices.
• Strong understanding of regulatory requirements and industry standards.
• Excellent communication and interpersonal skills.
• Self-motivated, results focused and willing to work under tight timelines with different stakeholders
• Ability to write good reports and prepare presentation materials.
• Able to work independently as well as in team settings.
• Certified GCIH & CISSP (Optional).
• Willing to work in Jurong Island. (Morning transportation pick-up points available at different parts of Singapore.)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

• Sell service and exceed targeted sales and expand market share.
• Develop & retain clients and negotiate contracts.
• Assist in business development & marketing.
• Meet targeted sales revenue
• Expand market share
• Draw prospect list and develop new clients
• Grow and retain key clients
• Develop new services/products and concepts for the assigned market segment.
• Translate business strategy into pragmatic action plans and execute
• Maintain awareness and understanding of all SGS services, ensuring that full range of SGS services are presented to new and existing clients to maximize sales opportunities
• Ensure timely creation of quotes and professional submission of all information as requested by clients, ensure follow-up
• Negotiate and secure contracts
• Manage pre and post contract commercial issues
• Support for collection of payment from clients
• Analyze market potential and develop competitive positioning and pricing strategies
• Track competitor activities
• Monitor market for the development of new technologies and trends.
• Source and coordinate with SGS affiliates and/or subcontractors for subcontract engagements
• Operate to the highest standards of ethics, in accordance with the SGS Code of Integrity
• Any other duties as assigned from time to time.

Requirements:

• Min Diploma in Science filed or equivalent
• Previous experience as lab analyst would be advantageous
• 3 years sales experience in chemical-related laboratory testing sales
• Technical knowledge of chemical related laboratory testing
• Able to work independently and multi-task
• Good business acumen and results orientated
• Able to interact with all levels of management
• Good communication, negotiation and interpersonal skills
• Acts quickly and decisively
• Works well under pressure, challenges status quo.
• Communicate effectively in English, both written and oral
• Team player and have service-oriented mindset

Job Descriptions:

• Management of CAPA from tracking, including follow-ups and closure.
• Management of Change Control, Deviations, from tracking, follow-ups and closure.
• Review quality process control plan, drive quality issues to root cause, corrective actions and improvements.
• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Coordinate and assists during customer visits and audits.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Review the implementation and efficiency of quality and inspection systems.
• Collect, compile statistical quality data, and analyze data to identify areas for improvement in the quality system.
• Review of analytical reports, and batch records (manufacturing and packaging).
• Perform SAP QM setting, review test results, block / unblock of finished products.
• Manage customer queries, customer satisfaction surveys, and questionnaires and other quality / regulatory purpose documentation requests.
• Investigate customer complaints and non-conformance issues.
• Consolidate data to create the annual product quality review report.
• Track quality performance and initiate quality improvement plans.
• Perform risk assessments and monitor risk management activities at quality level.
• Conduct /perform training to employees to improve GMP / international standards certification awareness and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Job Requirements:

• Minimum 2 years related work experience
• Possess experience in internal audit, validation activities, training management and batch release for API with good background on cGMP

Objective of the role:

Drive revenue growth and market expansion for our Industrial Air and Water Treatment systems in Singapore and the region. Develop and implement sales strategies to achieve ambitious sales targets, enhance customer satisfaction, and solidify the company's position as a leading provider in the industry.

Responsibilities:

• Represent the company effectively with comprehensive knowledge of our offerings in Industrial Air and Water Treatment systems.
• Conduct market research on consumer needs and identify how our solutions address them.
• Achieve company objectives by planning thoroughly, sales goals, analyzing performance data, and making forecasts.
• Generate and qualify leads, manage sales opportunities through to closure, and secure customer contracts.
• Lead and develop a high-performing sales team to achieve and exceed sales targets

Requirements:

• Proven record of success with the entire sales process, from planning to closing.
• Excellent communication, interpersonal, and organizational skills.
• Superb leadership ability.
• Potential traveling at least 10% of the time.
• Preferable relevant experiences in Semiconductor Industry.
• Preferably with Engineering background.

• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Continually assess current business distribution channels, develop and evaluate their performance, and manage conflict, ensuring alignment with territory plans.
• Serve as the internal and external face of the organization.

Requirements:

• Bachelor Degree and above in any field.
• Successful previous experience as a sales representative or sales manager in the apparel industry, consistently meeting or exceeding targets.
• Proven ability to drive the sales process from plan to close.
• Ability to identify and sell to customer needs.
• Good communication, coordination, organization and overall management skills, adhering to the customer-first and quality service management.
• Have a positive working mindset and a strong sense of responsibility.
• Have strong sense of service, good-thinking and essential leadership insights.

Role Review

The incumbents will report to the IPM Director and play a pivotal role in identifying and executing strategic investment opportunities. Key responsibilities will include conducting market assessments, developing business cases, supporting transaction structuring, and overseeing integration for new acquisitions.

Additionally, this role requires strong portfolio management capabilities to optimize investments and enhance governance frameworks.

Key Responsibilities

Corporate Transaction Support:

• Support in pre-transaction assessments activities, including market screening, business case and feasibility analyses, and alignment with strategic objectives.
• Provide transaction support through due diligence support/review, handle transaction structuring, perform valuation analysis, and oversee risk registers.
• Facilitate transaction finalization by managing definitive agreements, monitoring conditions precedents, and preparing capitalization for acquisitions.
• Execute post-transaction plans, focusing on both short-term and long-term integration to optimize investment returns.

Portfolio Management:

• Track investment performance, focusing on commercial, financial, sustainability, and fair value reporting. Support in setting up IPM reporting cadences.
• Support portfolio optimization by monitoring strategic acquisitions, conducting capital management, and overseeing allocation activities.
• Act as a liaison between head office counterparts and investment or joint venture management teams to maintain consistent communications and ensure alignment with AAS’s objectives.

Governance & Quality Excellence:

• Assist in developing and refining investment policies, procedures, and codes of conduct.
• Promote standardization, quality assurance, and risk management for AAS’s investment assets, ensuring that governance standards are consistently applied.

Additional Responsibilities:

• Support the IPM Director on ad hoc projects or assignments as needed.
• Prepare and deliver presentations on relevant investment topics, research, or project updates, providing insights to the IPM Director and other stakeholders.

Requirements

• At least 10 years in private equity, investment banking, management consulting, or Big Four firms, with a focus on strategy, M&A, corporate finance, and accounting.
• Demonstrated track record of successfully facilitate and managed complex transactions from initiation to completion stage preferably in the Oil and Gas/Petrochemical/Energy Transition/ Infrastructures space
• Bachelor’s or master’s degree in business, finance, accounting, or related fields like engineering, economics, mathematics, or law. Professional certifications (CFA, CPA, CA, CVA, or CFM) are preferred.
• Advanced analytical and quantitative skills, including financial statement analysis, detailed financial modeling, and transaction structuring.
• Exceptional stakeholder management capabilities, demonstrating a proven ability to collaborate with multiple stakeholders.
• Strong verbal and written English proficiency; additional language skills in Chinese, Bahasa, or Arabic are advantageous.

Location & Travel

Based in Singapore, this role offers flexibility for short-term assignments and business travel across the Asia-Pacific region, based on business requirements.

Job Responsibilities

To effectively manage the Digital Marketing functions of the company, Promotional Activities, Events, Sponsorships, CSR Projects etc.

• Responsible for planning, managing and executing digital marketing strategies, content and campaigns to achieve company’s objectives
• Plan, organize and manage digital marketing through SEM, SEO and social media to support overall marketing activities
• Control and manage digital marketing budget
• Effective negotiation and management of budget for wider media exposure for the brands
• Brainstorm, conceptualize and implement branding and marketing content and campaigns for brand portfolios to meet business objectives
• Liaise with other departments and agencies to achieve campaign objectives
• Conceptualize marketing content for online communication channels
• Monitor digital market and competitor activity
• Evaluate online marketing campaigns
• Be up to date with the latest digital marketing trends
• Provide weekly marketing report
• Other ad-hoc duties deem fit by superior

Requirements:

• Degree in Marketing, Communications or relevant studies
• Minimum 2-3 years of relevant marketing experience for B2C preferred
• Hands-on knowledge of Social media platforms, WordPress, Google Ads, is preferred
• Data analysis knowledge of digital marketing campaigns and KPIs
• Strong in language - both English and Mandarin preferred
• Excellent interpersonal and communication skills
• Creative, flexible with an eye for detail

JOB SCOPE:

- Manage customer accounts

- Collect customer construction information and investment information and share it within the company. Information will be updated as needed

- Plan and execute sales strategies

- Prepare and submit tenders

- Oversee sales team to support various sales activities

- Prepare daily/weekly/monthly sales reports

- Instruction and development of subordinates

- Build and maintain good customer relationships through regular and effective communications

- Communicate and respond to customer queries and requirements

- Review customer requirements against company’s resources and capabilities

- Perform contract review to ensure requirements are in line with quotation’s terms of supply and ensure documents/information are sufficient for production and delivery

REQUIREMENT:

- At least 3 years of sales work experience in Petrochemical Plant or Chemical Plant industry

- Effective communication skills with the ability to handle clients

- Experience negotiating prices with customers to receive construction order

(Possess good negotiation skills)

- Must have strong leadership capabilities

- Proficient with MS Office suite (Excel, PowerPoint, Word)

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Understand our ideal customers and how they relate to our products.
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes
• Promoting the organization and products.
• Setting discount rates and determining price schedules

Required skills and qualifications

• Experience in customer relationship management.
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Dedication to providing great customer service.
• Ability to travel at least 20% of the time
• Standby for 24 hours
• Ability to lead a sales team.
• Ability to handle customers’ requests and complaints with grace
• Ability to work under pressure and meet deadlines

Be part of something altogether life-changing!

Find what drives you on a team with a more than 70-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Learn about the Danaher Business System which makes everything possible.

The position is part of the Pall Singapore Operations team and will be located in Benoi, Singapore.

In this role, you will have the opportunity to:

• In the project phase to assist in installation, hook-up, start-up, qualification for all facilities equipment.
• To work closely with engineers and external vendors to resolve technical problems.
• To support daily facilities maintenance, troubleshooting, preventive, corrective maintenance, spare parts management and establishing equipment maintenance documents.

The essential requirements of the job include:

• Tertiary education in Mechanical, Mechatronics, Electrical & Electronics Engineering, or NITEC holders with > 5 years of experience.
• Must possess basic computer skills (MS Office)
• Analytical, systematic in problem solving approach, independent and a good team player.
• Experience in maintaining CDA, Chiller system, Chemical Supply System, UPW/DIW, wastewater treatment plant, ACMV, fire protection system, AHU/MAU & cleanroom.

It would be a plus if you also possess previous experience in:

• Working experience in Cleanroom environment will be an advantage.
• Working experience in Chemical environment will be an advantage.

Job Summary:

The Sales Administrator supports the sales team by managing administrative tasks, including order processing, client documentation, and maintaining accurate records. Key responsibilities include assisting with demand forecasting, preparing sales reports, coordinating with internal teams (logistics, inventory, China team), and facilitating communication with clients.

The role involves acknowledging customer orders, coordinating with Logistics for timely fulfilment, and supporting sales team activities, including preparing client proposals and quotations. Strong organizational, communication, and analytical skills are required, along with the ability to collaborate across departments to meet business objectives.

Key Responsibilities:

1. Sales Support & Operations

1. Maintain supplies of sales presentation materials, including PPT slides and brochures.
2. Support sales efforts during tenders and projects.
3. Assist in daily sales operations and customer service.
4. Assist in setting up new accounts and provide necessary documentation for approval.
5. Scan and file quotations, proposals, and contracts for new accounts while maintaining accurate records.
6. Update databases, ensuring client contact information is current.
7. Communicate with Logistics and Accounts regarding dispatch, delivery times, and invoice queries.
8. Support product registration processes in Singapore.
9. Perform any other ad-hoc administrative duties as assigned.

2. Sales Performance & Reporting

1. Track sales team activities and performance.
2. Prepare monthly sales reports, including market conditions and team performance analytics.
3. Analyze client activity reports and present insights to the Sales Team.
4. Maintain and update reports, tools, and techniques to address client needs.

3. Client Management & Documentation

1. Send acknowledgment emails for sales orders received from clients
2. Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
3. Coordinate with the China team on processing samples and gift sets for customers.
4. Follow up with clients on existing and pending quotations and contracts.
5. Document and maintain client account records and financial profiles, including credit terms and other relevant details
6. Ensure compliance with organizational protocols related to clients' financial constraints and payment terms.

4. Product and Order Management

1. Assist the Sales Team to get demand forecast from Customer and collaborate with Logistics and Inventory Management.
2. Escalate product feedback to Quality Control for investigation.

5. Cross-Team Coordination

• Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
• Coordinate with the China team on processing samples and gift sets for customers.
• Aid the Sales Team in demand forecasting and collaborate with Logistics and Inventory Management.

Internal Contacts:

• Teams in China (Shenzhen)
• Hong Kong HQ Team

External Contacts:

• Prospective and existing clients

Skills and Experience:

• Administrative experience in the hotel/hospitality industry, FMCG, or related sectors, with vendor or supplier experience and an understanding of sales operations and client servicing, is a plus. The role requires adaptability in a fast-paced environment and the ability to manage competing tasks and client needs effectively.
• Understanding of the travel/lifestyle market, particularly hotels and resorts.
• Ability to support the sales team in prospecting, development and closing new business opportunities.
• Experience working with the B2B model, including sales, client relationships, and account management

Competencies & Personality Traits:

· Customer-focused and professional with a positive, mature attitude.

· Strategic thinker who is results-driven and thrives in a collaborative team environment.

· Strong time management skills with the ability to meet deadlines and manage multiple tasks.

· Analytical mindset with the ability to interpret market trends and data for actionable insights.

· Self-starter who works independently and takes initiative to achieve goals.

· Excellent communication skills (both verbal and written) for managing stakeholder relationships.

· Highly organized with strong administrative and multitasking abilities.

· Culturally aware with a preference for proficiency in foreign languages, particularly Mandarin and Cantonese.

Responsibilities :-

1. Sales Support and Coordination

Assist the sales team by preparing quotes, proposals, and order confirmations for clients.

Coordinate with the sales team to manage and update client accounts, ensuring that records are up to date in CRM systems.

Track sales orders from initial inquiry to delivery, coordinating with various internal teams (e.g., logistics, procurement) to ensure timely and accurate fulfillment.

2. Order Processing and Documentation

Process purchase orders, sales orders, and invoicing accurately, ensuring all required documentation is complete.

Manage product inventories and collaborate with the procurement team to maintain adequate stock levels based on customer demand.

Generate and update reports on sales performance, customer feedback, and inventory status for the sales team and management.

3. Administrative Tasks

Manage sales-related paperwork, such as shipping documents, invoices, and purchase orders.

Prepare sales presentations, meeting notes, and monthly sales reports.

Coordinate internal and client meetings, handling logistics and providing required documentation or follow-ups.

3. Market Research and Reporting

Conduct basic market research to support the sales team with insights into competitor pricing, new trends, and customer preferences.

Collect and analyze customer feedback to improve service levels and product offerings.

Prepare periodic sales and performance reports to track the progress of sales targets and KPIs.

4. Collaboration and Team Support

Work closely with the marketing team to support campaigns, promotions, and events.

Coordinate with other departments, such as logistics and finance, to resolve issues impacting order fulfillment and billing.

Assist in training new staff and sharing knowledge on sales processes and customer interactions.

Job Requirements :-

Diploma/Certificate in Business Administration or equivalent

Globe3 software experience is an advantage

Knowledge in Microsoft Office / Accounting Software

Responsibilities

• Responsible for the quotation/proposal preparation and submission
• Collate price comparison and costing summary
• Prepare costing of projects, prepare proposal and to ensure compliance with tendering and procurement procedures
• Filing, handling email correspondence and data entry
• General administrative duties

Competency Requirements

• GCE “O” Levels/ITE/Diploma in any discipline
• At least 2 years of relevant working experience
• Meticulous, cost conscious, independent, highly motivated and a good team player.
• Attended QEHS related awareness training