Responsibilities

• Proactively engage with existing customers to drive renewals and upsells, ensuring satisfaction, retention, and exceeding company sales objectives.
• Drive business development efforts to identify and explore opportunities in new and existing markets.
• Respond promptly to customer inquiries and concerns, which may involve:

1. Preparing and providing new or revised quotes.
2. Referring customers to relevant internal resources.
3. Support on existing subscriptions or trial services.

• Maintain accurate and up-to-date records of customer data, interactions, and opportunities in the systems.
• Identify and report data discrepancies, ensuring corrections are promptly updated to maintain data accuracy.
• Build and maintain strong, collaborative relationships with internal partners and stakeholders.
• Share timely and comprehensive information with stakeholders to support effective decision-making in sales negotiations.
• Prepare regular sales performance reports, forecasts, and actionable insights for the assigned territory.

Requirements:

• Understanding of journals sales and subscription business.
• High degree of attention to detail.
• Ability to work independently and manage multiple priorities effectively.
• Excellent communication and interpersonal skills to foster trust and credibility with customers and internal teams.

We are seeking a knowledgeable and detail-oriented Material Specialist to manage our Furniture, Fixtures, and Equipment (FF&E) library.

The ideal candidate will have a strong background in the design industry, with an understanding of suppliers and materials relevant to FF&E.

Key Responsibilities

1. Library Management: Organize, catalog, and maintain the FF&E library, ensuring easy access to materials and resources.

2. Supplier Knowledge: Maintain up-to-date knowledge of suppliers, products, and materials relevant to FF&E design. Organise supplier meetings

3. Research: Conduct research to support design projects, sourcing the latest trends, materials, and supplier information.

4. Documentation: Develop and maintain a comprehensive database of resources, including product specifications, pricing, and availability.

5. Collaboration: Work closely with design teams to understand their needs and provide relevant resources and materials.

6. Training: Provide training and support to team members on how to effectively utilize the library resources.

Qualification

• Experience as a Library would be advantage
• Strong understanding of FF&E materials, suppliers, and industry trends.
• Proficient in library management software and databases.
• Excellent organizational and research skills.
• Strong communication skills and the ability to collaborate effectively with diverse teams

Job Description:

The Freight Specialist plays a crucial role in ensuring the accuracy and compliance of our freight invoice audit processes. The successful candidate will have a good understanding of freight billing practices and have competency in optimizing invoice audit processes. In this role, you are to maintain close collaboration with Logistics Service Providers (LSP) and DFS 4PL Control Towers to ensure freight invoices are submitted in full and on a timely manner.

Claim management would be the next area that Freight Specialist need to focus on in ensuring all claim is being followed up closely and appreciate claim metrics is being measured. The Freight Specialist also have responsibilities for ensuring Inbound Delivery (IBD) are available promptly and accurately to avoid delays in goods receiving process. You will need to coordinate between Finance, Divisions and outsourced vendor (IVI) to ensure IBDs are available, and IBD exceptions are addressed in a timely and accurate manner. Aside from the above, the Freight Specialist must be able to handle essential analysis work in support of the Senior Manager, Freight Procurement. Reports into the pricing trend, IBD readiness and freight spends are some examples of core freight reports which this role is expected to manage.

Freight Invoice Audit:

• Audits freight invoices to ensure billings are made accurately against agreed rate cards; Timely processing of freight invoices for payment.
• Follow up closely with appointed LSP for invoice submission for internal audit and processing.
• Collaborate with internal stakeholders, especially finance, to enhance cross-functional communication and optimize invoice reconciliation processes. (through SOA management)
• Assist in developing and implement best practices for invoice verification and discrepancy resolution
• Assist in introducing potential technology solutions, such as audit software and automation tools, to enhance the efficiency of the invoice audit function.
• Assist in preparing monthly analysis on freight spend and provide insights about cost and risk reduction opportunities

Claim Management

• Collaborate with cross-functional teams to gather necessary documentation and facilitate swift claim submissions.
• Manage the claims management process for damaged, lost, or misdirected shipments, ensuring effective resolution.
• Monitor KPI performance on outstanding claims and communicate closely with our internal insurer whenever required by SOP.
• Track claims metrics and provide insights on trends and areas for improvement.
• Prepare monthly report and analysis on current outstanding claim.

IBD Management

• Prompt communication to internal stakeholders on shipment status and reacts to IBD related problems in a productive manner.
• Maintain strong rapport and working relationship with outsourced vendor on the creation of IBDs
• Ensures IBD are generated in systems accurately and on-time for inbound shipments.
• Resolve IBD exceptions accurately and promptly, ensuring minimal disruption to other downstream processes such as warehouse goods receipts and finance merchandise invoice payment.

Reporting

• Develop core freight reports together with Senior Manager, Freight Procurement to deliver summarized views over freight spend, KPI, trends studies for Management review
• Any other reports and tasks as deemed reasonable by DFS organization for this role

Key Requirements:

• Minimum Diploma
• 3 to 5 years with freight billing related experience
• Self-motivated, deadline oriented
• Collaborative, works well with team
• Must be an excellent communicator with an eye for detail.
• Proactive and work with sense of urgency to resolve freight issues.
• Demonstrate professional and polite demeanor with stakeholders.
• Strong analytical skills with proficiency in data analysis and reporting tools.
• Proficient in English
• Proficient in Microsoft Office Suite (Excel, Powerpoint),
• Minor understanding of PowerBI tools or any other analytical tools
• Contract role (immediate til 30 June 2025)

Supporting Offering-led sales and Products & Services team in engaging and providing clients in creating value differentiating solutions

• Create research / account plans for clients, industries and sectors including power maps, buyer values, value propositions and opportunities
• Analyse data to identify trends, patterns and suggest insights
• Draw out ideas on how the training solution provides a differentiated value proposition to the clients
• Write concept paper and proposal documents for client pitching
• Prepare and present learning solutions and pricing models to internal and external stakeholder teams with confidence
• Support presentations to mid to senior level client executives.
• Oversee and manage projects related and not limited to course documentation updates, monitoring course performance, event support & administration, etc.
• Assist the team in creating value differentiating proposals to win deals with enterprise clients.

Job Requirements

• Min 1 year of working experience with Account Management, Enterprise Solution & B2C sales or Administration
• Research and analyse data to suggest insights that are relevant and value add to the solutioning for client.
• Understanding and sensemaking about clients’ context and challenges.
• Well organized, meticulous and ability to manage multiple projects at the same time.
• Team player
• Strong interpersonal skills
• Strong oral and written communications
• Proficient in Microsoft Office skills
• Collaborative and eager to work as a team to solve challenges

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Acknowledge receipt of client RFQs (Requests for Quotation) via email promptly.
• Liaise with vendors to obtain quotations for analyzers and spare parts.
• Prepare accurate quotations for analyzers, spare parts, and services, ensuring correct freight charges; costs for documentation (COO, COC, material certificates, etc.); proper commercial terms (lead time, payment terms, markup factors, etc.).
• Submit costing and quotations for approval by the Immediate Superior, Sales Director, or GM.
• Upon received purchase orders (PO), review PO content with Sales Manager, clarify any discrepancies in PO with clients and acknowledge PO upon final confirmation.
• Generate Job Requisition Forms and initiate the Sales Contract Approval Process upon PO receipt.
• Generating Material Requisition Forms for vendor POs.
• Work closely with Procurement team and ensure that delivery as per contractual delivery date.
• Preparing and submitting invoices and shipping documents.
• Prepare and submit weekly reports.
• Complete pre-qualification and survey documents as required by clients.
• Perform the role of Sales Executive in accordance with the Office Automation Work Process.
• Perform any other tasks assigned by the Sales Director, DGM and GM.
• Maintain strict confidentiality regarding any information classified as confidential.

Job Responsibilities

• Acknowledge receipt of client RFQs (Requests for Quotation) via email promptly.
• Liaise with vendors to obtain quotations for analyzers and spare parts.
• Prepare accurate quotations for analyzers, spare parts, and services, ensuring correct freight charges, costs for documentation (COO, COC, material certificates, etc.), Proper commercial terms (lead time, payment terms, markup factors, etc.).
• Submit costing and quotations for approval by the Immediate Superior, Sales Director, or GM.
• Upon received purchase orders (PO), review PO content with Sales Manager, clarify any discrepancies in PO with clients and acknowledge PO upon final confirmation.
• Generate Job Requisition Forms and initiate the Sales Contract Approval Process upon PO receipt.
• Generating Material Requisition Forms for vendor POs.
• Work closely with Procurement team and ensure that delivery as per contractual delivery date.
• Preparing and submitting invoices and shipping documents.
• Prepare and submit weekly reports.
• Complete pre-qualification and survey documents as required by clients.
• Perform the role of Sales Executive in accordance with the Office Automation Work Process.
• Perform any other tasks assigned by the Sales Director, DGM and GM.
• Maintain strict confidentiality regarding any information classified as confidential.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

Responsibilities

• Identify customers: Find new customers through referrals or cold calling
• Build relationships: Maintain contact with customers and work to establish long-term relationships
• Explain products: Provide information about products and services, and how they can help customers
• Negotiate prices: Discuss prices and terms with customers, and prepare sales agreements
• Process sales: Process transactions, handle returns, and provide discounts
• Resolve issues: Respond to customer questions and complaints
• Plan sales: Create sales strategies and work towards sales targets
• Attend events: Attend conferences and trade shows to learn about new products and customer needs

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

We are a Singapore Company having globally registered www.sessomco.com and is looking for a Sales Manager with advanement to a Director role.

Roadmap would read, establish sales channel in Singapore and Malaysia for the first 6 months then globally.

1) Ready sales channels

2) Highly self motivated

3) At least 6 years in FMCG industry

4) Computer literate

Thanks

Position: (Milk Tea Store) Store Sales Manager

Job Summary:

We are looking for a highly motivated and experienced individual to manage the daily operations of our milk tea store. The ideal candidate should have excellent leadership skills, a passion for customer service, and the ability to drive sales while maintaining high operational standards.

Key Responsibilities:

1. Store Operations Management:Oversee day-to-day store operations, ensuring smooth workflow and adherence to standard operating procedures (SOPs).
   Maintain cleanliness, hygiene, and overall organization of the store.
   
2. Staff Supervision:Recruit, train, schedule, and supervise staff to ensure they perform efficiently and effectively.
   Monitor staff performance, provide feedback, and implement corrective actions when necessary.
   Foster a positive and productive working environment.
   
3. Customer Service:Ensure excellent customer service by addressing customer concerns, resolving complaints, and fostering a welcoming store atmosphere.
   Handle escalations and maintain customer satisfaction at all times.
   
4. Inventory Management:Monitor and manage inventory levels to prevent shortages or overstock.
   Conduct regular stock checks and ensure accurate inventory reporting.
   Coordinate with suppliers for timely deliveries and replenishments.
   
5. Financial Management:Handle cash flow, including daily sales reconciliation and deposits.
   Track store expenses and maintain profitability by controlling costs and maximizing revenue.
   Prepare weekly/monthly sales reports and other financial documentation.
   
6. Sales and Marketing:Develop strategies to increase sales and attract more customers.
   Implement promotions, loyalty programs, and marketing campaigns.
   Analyze sales trends and provide insights for improving business performance.
   
7. Compliance and Safety:Ensure compliance with health, safety, and food handling regulations.
   Handle audits and inspections by maintaining proper documentation and operational standards.
   

Qualifications:

• Proven experience in retail or food & beverage (F&B) management, preferably in the milk tea or café industry.
• Strong leadership and people management skills.
• Excellent interpersonal and communication skills.
• Proficient in handling POS systems and basic financial reporting tools.
• Ability to multitask, work under pressure, and solve problems effectively.
• Knowledge of inventory management and supply chain coordination.
• Basic understanding of marketing strategies and customer engagement.

Tanlet Harbor Pte Ltd

EA License: 24C2566

EA Personnel No: R24126237

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

- S$2000-S$8000

- Develop new customer accounts and follow up with existing customers

- Handle sales accounts with potential customers includes negotiation, quotations and signing of orders

- Coordinate and monitor project progress

- Comprehensive On-the-Job Training

- Medical Insurance Coverage

- Immediate Vacancy

Please send resume to [email protected] or 8688 3433

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Key Responsibilities:

• Serve as the main point of contact for clients, addressing inquiries, concerns, and providing information about ongoing and upcoming projects.
• Coordinate with project managers, engineers, and other internal teams to ensure customer needs are met in a timely and efficient manner.
• Manage customer feedback and resolve issues or complaints professionally and promptly.
• Track project timelines, updates, and communicate relevant details to customers.
• Ensure all customer communication is accurately documented and stored.
• Assist in preparing reports, handling administrative tasks, and maintaining records related to customer service activities.
• Develop and maintain strong relationships with clients and stakeholders.
• Support sales and marketing teams by providing customer insights and feedback.

Qualifications:

• Minimum Degree.
• Strong verbal and written communication skills in English.
• Ability to multitask and manage priorities in a fast-paced environment.
• Strong problem-solving skills and a customer-centric mindset.
• Proficient in Microsoft Office Suite

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our bar programmes are as critical to the guest experience as our culinary programmes—this role demands a passion for influencing indelible dining experiences as the maestro behind the bar.

Your responsibilities include:

• As gin is at the forefront of our beverage program, we are looking for a gin specialist who thrives on crafting gin cocktails with classic bartending techniques and sharing the art of gin with Claudine’s guests.
• Maintain up-to-date knowledge of current gin trends and brands in the industry
• Collaborate with the bar team to create and update the cocktail menu, incorporating seasonal ingredients and innovative gin-based recipes
• Work alongside other bartenders to run bar service operations effectively
• Engaging with guests to build a long-term relationship and increase bar spending
• Actively participate in floor operations and ensure seamless service while supporting fellow team members during busy periods.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

JOB SUMMARY

We're in search of a dynamic Technical Specialist/Assistant Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.

• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

Able to work both independently and collaboratively as a valuable team player.

Job Highlights

• Good Salary Package, Performance Bonus, Allowance
• 5 Day Work Week
• SAFE Working Environment

Job Description

Responsibilities

• Break new grounds and penetrate the key industries as in; Food Packaging, Medical, Petrochemical, Chemical, Pharmaceutical, Semiconductor etc.
• Undertake the role to develop new and key accounts and strive towards achieving sales goals and objectives.
• Propose improved materials or products to customers and explain the benefits of the changes.
• Engage the customers on a day-to-day basis to initiate and coordinate sales activities.
• Preparation of sales proposal, quotations and attending customer’s enquiries
• Responsible for Sales target for Singapore region.
• Track and report sales activities; submit reports promptly.
• Be competent to undertake hands-on related issues arising from aftersales including onsite trouble-shooting.
• Create sales leads, follow up on sales opportunities and take ownership to follow up on quotations.
• Contract review prior to order entry – Evaluate and interpret customers’ specification against our offer. Clarify with customer where necessary to resolve unclear requirements. Be responsible to coordinate with Order Administration team on shipment update and information going back to the customer up to the point of delivery.
• Working closely with customers to find application possibilities and propose suitable technical solutions.
• Conduct competitive analysis and identify market price for various suppliers and market segments in Singapore.
• Conduct product and application training if necessary.
• All other ad-hoc duties as assigned by the company.

Requirements:.

• Degree/Diploma in business, marketing, engineering or any relevant field.
• 1 to 2 years of sales engineering experience.
• Excellent communication, sales, and customer service skills.
• Salary depends on experience.
• Prefer with vehicle ownership.
• Self-motivated and ability to work in a team or independently with minimum supervision.
• Meticulous, organized and great interpersonal skills.
• Cheerful and pleasant personality.
• Excellent written and verbal communication skills.
• Able to converse and write in English and Mandarin.
• Mandarin language will be an advantage to communicate with Mandarin-speaking clients and suppliers occasionally.
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must.
• 2 years contract subject to convert full time staff.

Job Type

2 Years Contract

Highlights & Benefits:

• Working Days: 6 days per week (including weekends, OT pay for working hours beyond 44 hours/week)
• 100% made in Singapore products
• 13th month salary
• Performance bonus/incentive
• Profit sharing
• Company trip
• Simple work environment, good teamwork

Place of Work:

• Guardian (Changi Airport, Marina Bay Sands, Hospitals, Chinatown Point etc.)

Job Description:

• Promote our Chinese medicine and supplements to customers
• Assist with inventory, pricing, and stocking of products
• Collaborate with the sales team to ensure timely and accurate pricing and product information
• Meet sales targets

Requirements:

• At least 1 year sales experience in similar field preferred
• Excellent communication and interpersonal skills
• Able to converse in both Mandarin and English
• Ability to work independently and as part of a team

Highlights & Benefits:

• Working Days: 6 days per week (including weekends, OT pay for working hours beyond 44 hours/week)
• 100% made in Singapore products
• 13th month salary
• Performance bonus/incentive
• Profit sharing
• Company trip
• Simple work environment, good teamwork

Place of Work:

• Guardian (Changi Airport, Marina Bay Sands, Hospitals, Chinatown Point etc.)

Job Description:

• Promote our Chinese medicine and supplements to customers
• Assist with inventory, pricing, and stocking of products
• Collaborate with the sales team to ensure timely and accurate pricing and product information
• Meet sales targets

Requirements:

• At least 1 year sales experience in similar field preferred
• Excellent communication and interpersonal skills
• Able to converse in both Mandarin and English
• Ability to work independently and as part of a team

-Identify new business opportunities: Look for new sales leads and business opportunities in the construction industry
-Build relationships: Maintain strong relationships with existing and potential clients
-Promote products: Present and demonstrate the company's products to potential clients
-Meet sales goals: Achieve sales targets and revenue goals
-Conduct market research: Identify customer needs and market trends
-Negotiate contracts: Negotiate contracts and close deals with clients
-Prepare sales reports: Prepare sales reports and forecasts for management review
-Represent the company: Represent the company at industry events, conferences, and trade shows
-Provide after-sales support: Provide after-sales support and ensure customer satisfaction
-Stay updated: Stay updated on industry trends, competitor products, and market conditions