You will be providing effective administrative support to the Account Servicing team. You will be responsible for preparation of contracts, settlement reports and following-up on outstanding, uploading of advertisement, generate/tracking of reports, filing etc.

Core Responsibilities:

• Providing administrative support to the Account Servicing team
• Ensure that the contracts are prepared accurately, sent out and received in a timely manner to meet internal procedures and customer satisfaction
• Ensure that the settlement reports are prepared accurately in a timely manner to meet customer satisfaction
• Maintain a good filing system for all the contracts
• Upload advertisements onto the website and send out electronic email blasts timely and accurately
• Provide reminders to Account Servicing team on deadlines for the returning of contracts, settlement reports and submission of advertising material
• Prepare reports for the Account-Servicing team
• Any other duties assigned by Account-Servicing Manager

Job Specifications:

• Diploma in Business Administration
• Proficient in Microsoft Excel & Word
• Prior event handling experience will be an added advantage
• Motivated, meticulous and results oriented
• Good interpersonal and communication skills
• Team player and ability to work effectively
• This is a 1 year contract role

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are a maid agency in Singapore looking for a recruitment specialist to join our team.

Responsibilities:

Maid Database Management

• Browse through all existing maid databases, interviewing, selecting, and filtering good and reliable helpers.
• Extract maid data from different suppliers provided by the company.
• upload and maintain these databases into the online database.
  

Client Management

• Contact clients to understand their requirements and help them to match a suitable maid for their family.
• Arrange WhatsApp video interviews between clients and maids.
• Assist in arranging for maids to come to Singapore. Arrange for pick up and deployment (either pick-up or send to employer home).
• Conduct home visits/ telephone calls to clients and maids after placement to check if they need help.
  

Requirements:

• Must have CEI certification. (If you do not have it now, we can help you. Talk to us)
• Part-time or full-time as long as you can deliver.
• There is a basic salary with an attractive commission for successful placement.

We are looking for someone responsible, detail-oriented, organized, and has good communication skills. If you are passionate about helping people find the right maid for their family, we would love to hear from you!

Job Overview:

We are seeking a detail-oriented and organized Data Entry Administrator to join our team. The ideal candidate will be responsible for accurately inputting and updating data into our systems, ensuring data integrity, and supporting the overall efficiency of the organization.

Key Responsibilities:

1. Efficiently input and update data into databases, spreadsheets, and other data management systems.
2. Verify and correct data discrepancies to maintain accurate records.
3. Perform regular data quality checks to ensure consistency and integrity.
4. Assist in the preparation and maintenance of reports, spreadsheets, and other documentation.
5. Collaborate with team members to resolve data-related issues and discrepancies.
6. Maintain confidentiality and adhere to data security policies.
7. Support the implementation and improvement of data entry processes.
8. Respond to data inquiries and provide requested information to internal stakeholders.
9. Follow established guidelines and procedures for data entry and management.
10. Adapt to changes in data entry procedures, software, or systems.
11. Embrace new tools and technologies to enhance data entry processes.

Qualifications:

• Minimum 'N' level
• Proven experience as a Data Entry Administrator or in a similar role.
• Strong proficiency in data entry and accuracy in handling large volumes of information.
• Excellent knowledge of data management software and Microsoft Office applications.
• Detail-oriented with strong organizational and multitasking skills.
• Ability to work independently and collaboratively in a team environment.
• Excellent communication skills and a high level of integrity.
• Familiarity with data protection policies and confidentiality requirements.

Preferred Skills:

• Proficiency in Microsoft Office Skills and data entry software

How to Apply:

Interested candidates are invited to submit their resume and cover letter to [email protected]. Please include "Data Entry Administrator Application" in the subject line.

Termite Specialist Pte Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

A. Overall Purpose Of The Job

Support Talent Acquisition Lead to execute talent acquisition agenda for the Singapore site through the implementation of talent acquisition frameworks, programs and processes, enabling business functions to grow from strength to strength.

B. Key Responsibilities

· Implement talent acquisition strategy as well as performing the end-to-end process of sourcing to hiring.

· Support internal communication strategies & prepare related materials to drive effective employee engagement and strengthening company’s employer branding.

· Keep up to date on latest sourcing techniques on LINKEDIN, MyCareersFuture, or any other company appointed system to ensure effective sourcing efforts.

· Pro-actively expand and grow the talent pipeline by reaching out to passive candidates, building and maintaining relationships with them.

· Conduct initial screening interviews to assess candidate qualifications.

· Work closely with hiring managers to understand their staffing needs.

· Provide guidance and support to hiring managers throughout the recruitment process.

· Ensure a positive and smooth candidate experience throughout the recruitment process.

· Generate and analyze recruitment reports for continuous improvement.

C. Job Profile

· Minimum Degree or Diploma in Human Resource Management or equivalent

· With 3 years of Talent Acquisition experiences

· Demonstrate experience in managing full cycle recruiting and employer branding initiatives.

· Solid understanding of sourcing techniques and tools (eg. LinkedIN, MyCareersFuture)

· Strong knowledge of MOM rules and regulations.

· Strong customer focus & growth mindset.

· Excellent communication and interpersonal skills.

· Demonstrated analytical thinking and problem-solving skills

· Detail-oriented and meticulous

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Mon-Fri (9am - 5.30pm) Alternate Saturdays Off (9am - 1pm)
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] AND WhatsApp to 9857-9292 for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sell goods to businesses, government agencies, and other organizations. Contact customers, explain the features of the products you are selling, negotiate prices, and answer any questions that your customers may have about the products.

Duties

· Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences

· Contact new and existing customers to discuss their needs and explain how specific products and services can meet these needs

· Help customers select products to meet customers’ needs, product specifications, and regulations

· Emphasize product features that will meet customers’ needs, and exhibit the capabilities and limitations of their products

· Answer customers’ questions about the prices, availability, and uses of the products they are selling

· Negotiate prices and terms of sales and service agreements

· Prepare sales contracts and submit orders for processing

· Collaborate with colleagues to exchange information, such as information on selling strategies and marketing information

· Follow up with customers to make sure that they are satisfied with their purchases and to answer any questions or concerns they might have

Are you passionate about the food industry? Eatz Group Pte Ltd, located at Bedok Food City , is seeking talented individuals to join our dynamic team. If you thrive in a fast-paced environment and are eager to contribute to our exciting culinary ventures, apply now!

Job Description

• Manage E-commerce, Digital Marketing and Brand Marketing of all Brands under the Group
• Managing and Monitor the Performance of Social Media Campaigns
• Utilise and Manage Market Research and further Data Analysis
• Assist in Creating, Managing & Strategise Marketing Campaigns
• Assist in Co-ordinating Promotional Activities, Events & Interviews
• Manage and update Database under CRM, etc
• Creative & Good Eye for Detail and Photography Skillset
• Familiarity with Social Media and Web Analytics
• Excellent Communication and People Skills
• Good Copy Writing Skills with Presentation Skills
• Undertake other Ad-hoc Marketing Projects/Tasks
• Any other tasks as assigned by the HOD, Directors

Requirements

• Candidates must possess at least a Diploma in Business, Marketing or related disciplines
• Minimum 4 years of working experience in Marketing preferably in Retail, F&B and/or Advertising Industry
• Outstanding knowledge of Microsoft Word, Excel and Power Point
• Proficient in MS Office and Marketing Tools (e.g. CRM)
• Proficient in Photoshop/Illustrator or Canva is a plus
• Strong organizational and time-management abilities
• Able to work individually as well as in a team environment
• Must be able to work in a fast-paced environment
• Must be a Independent yet Team Player
• Able to work on alternate half day Saturday

Attractive Renumeration commensurate with your experience and qualifications

Please email updated resume to [email protected] and/or WhatsApp to 9857-9292 with:

• COVID Vaccination Status (How many jabs? and/or COVID+ before/when?)
• Last Drawn Salary
• Expected Salary
• Earliest Availability to Start Work
• Earliest Availability to Attend Interview

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Job brief

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our company sales potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

-Achieve growth and hit sales targets

-Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.

-Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

-Present sales, revenue and expenses reports and realistic forecasts to the management team

-Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

-Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

-Committed to continuous education through workshops, seminars and conferences

-Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

-Proven ability to drive the sales process from plan to close

-Strong business sense and industry expertise

Job Description:

• Achieving sales targets through promoting the Company’s Forwarding Business and acquisition of new potential customers to increase customer’s portfolio.
• Seek new customers. Building pipelines, segmentation, and accurate forecasting in line with Company’s services and strategy.
• Identifying New/ Existing business opportunities in Forwarding & 3PL, establish and build pipelines, segmentation & Key Account customers, develop new businesses and strengthen business relationship.
• New Business Development (Hunter 80%) and Current Account Sales Management (20%). Delivering volume and revenue targets for the Freight Forwarder sales channels while remaining focused on relationship building with customers for fostering profitable sales.
• Assess customer’s needs, matching these with Company’s services and provide solution to customer to acquire new business.
• Acting as main contact to communicate with customers, as well as liaising with both operation teams and overseas offices and ensuring that enquiries/ problems/ Issues are being appropriately dealt with professionalism.
• Working with overseas agents, sharing customer & market Information.
• Assist superiors to prepare monthly pipelines updates, target customers, achievement & review business operations & plans.
• Generate sales leads and opportunities.
• Participate in developing sales strategy and activities.
• Prepare weekly/ monthly/ update reports on pipelines, sales targets, budgeting achievement and review of new opportunities and business plan.
• Achieving and monitoring of customer’s KPIs & initiatives to ensure delivery of quality, reliable and scalable productivity to meet customer’s satisfactions.
• Delivering volume and revenue targets for the Forwarding sales channels while remaining
• focused on relationship building with customers as well as fostering profitable sales.
• To guide junior/ new Sales staff and provide on-the-job training and job shadowing to enable them to be successful in their roles.
• Carry out any ad-hoc tasks/ projects as and when assigned by the Company.

Job Requirements:

• Minimum 5 to 7 years customer-facing sales experience in freight forwarding.
• Solid experience in customer acquisition and account management in freight forwarding industry.
• Must possess strong selling, presentation, and analytical skills.
• Excellent personal presentation and strong written and verbal communication skills in English.
• Proficient in MS Office applications
• Self-motivated and driven to plan and execute sales generation.
• Excellent organization skills with ability to take initiative and prioritize work, while paying attention to detail.
• Able to work under pressure and solve problems independently.

POSITION SUMMARY

As our Coffee Specialist (Customer Service & Contact Center), you will act as our Brand ambassador to deliver world-class customer service continuously throughout the customer lifecycle and engage with our customers across a number of touchpoints. You will elevate the customer experience with functional and behavioral expertise, creating brand engagement and loyalty while always emphasizing customer centricity.

A DAY IN THE LIFE AS Coffee Specialist (Customer Service & Contact Center) – Nespresso Singapore

As our Coffee Specialist for Customer Service & Contact Center, you will engage and build rapport with our customers to understand their needs well, and provide concise solutions through various touchpoints such as phone, digital or social media to deliver exceptional service.

You will provide one-stop shop services for any of our customer needs, including but not limited to product information, delivery slots and machine troubleshooting. You are constantly delivering an unbeatable level of service to the customers, aligned with Nespresso brand values and standards. You will be involved in identifying and proposing areas for improvement in processes, tools, trainings, speech and services to ensure continuous improvement to the customer journey and lifecycle. You should raise and share valuable customer insights, proposing suggestions and feedback to improve the customer experience as well.

WHAT MAKES YOU SUCCESSFUL

• Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers
• Experience in customer service / sales environment is an added advantage
• Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of handling every contact
• Strong interest in the coffee and service industry
• A team player who supports his/her team in meeting department goals yet is also someone who can work independently with minimal supervision
• Solution-driven, meticulous and accurate
• Being able to context-switch quickly when being tasked to handle various tasks depending on dynamic changing needs of our daily operations

Responsible for the overall coordination of sales activities within the company, to grow sales revenue in the regional markets to meet company objectives.

Have ≥ 2 years relevant Sales experience in:

Sales to Industrial customer and/ or

IT Channel Partner Distribution and/ or

Regional Channel Partner Networks

Requirement:

Min. Diploma in Electrical/Electronics

Prepared to travel, if required

Class 3 driving licence (preferred)

Good communication skills

This is an exciting opportunity with a highly established firm in the industry. They are looking for an experience Key Account Manager to forge strategic partnerships that revolve around groundbreaking solutions, making substantial contributions to enhance customer satisfaction and drive significant business expansion. In doing so, aim to create collaborative relationships that not only meet current customer needs but also anticipate and address future requirements. This approach ensures a dynamic and mutually beneficial alliance, fostering long-term loyalty while propelling the company towards sustained growth and success in the competitive market landscape.

• Collaborate closely with the Sales Director to elevate the company's revenue generation, consistently exceeding sales targets.

• Cultivate meaningful connections with customers through engaging meetings, ensuring a profound understanding of their needs and preferences.
• Establish strategic partnerships centered around innovative solutions, contributing to both customer satisfaction and substantial business growth.
• Dive into sales data analysis, identifying performance gaps and creating robust plans to fill the pipeline with opportunities, all while maintaining accurate reporting in the Sales System.
• Craft cutting-edge sales strategies to attract and acquire new customers, driving the company's market presence.
• Champion our diverse range of products, applications, and technical solutions, showcasing the unparalleled value we bring to our clientele.

• At least 5 years experience in export sales industry. 
• Strategical thinking, strong in customer relationship management.
• Experienced in handling big accounts and developing new big account/potential with vast connection.
• MS office application and Sales System with good understanding or readiness to learn.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description:

• Hunter and Farming Role to penetrate new customers, while maintaining close relationship with existing clients.
• Passionate about digitalization and technology (IoT, DX).
• Extensive network/contacts in the Utilities industry.
• Able to present ideas, information and analyze data to identify and define marketing strategies.
• Able to do sales presentation or proposal using PowerPoint slides. Microsoft words or excel in processing reports.
• Able to negotiate with client to make sustainable partnership.
• Able to achieve KPI given by Deputy General Manager to lead growth of Solutions and Services business.
• Work collaboratively with the managers and the team, able to work independently by making mid-term strategy.

Requirements:

• Sales with minimum 7 years of experience in Digitalization Business, preferably in the Engineering/Environmental/Sustainability Sector.
• Willing to travel overseas and to attend tasks assigned by the Deputy General manager.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

WE ARE EXPANDING !!

Job Title: Executive, Sales & Marketing

Department: College for Lifelong Aspirations and Skills (CLASS@SHATEC Orchard)

• Medical and Dental Benefits
• Birthday leave and Family Care leave
• F&B Discount

Job Summary:

We are seeking a highly motivated and skilled Sales and Marketing Executive to promote our short courses. The successful candidate will be responsible for driving sales and marketing efforts for both short courses and customised courses.

Key Responsibilities:

• Develop and implement sales and marketing strategies to promote our short courses.
• Generate leads and new businesses through various marketing channels, including email campaigns, social media, online advertising and/or other outreach activities.
• Conduct market research to identify customer needs and preferences.
• Build and maintain relationships with clients, partners, and stakeholders.
• Work closely with the marketing and communications team to create and manage marketing campaigns, including social media, email, and online advertising.
• Work closely with internal stakeholders to develop new short courses based on market demand.
• Provide exceptional customer service and support to clients.
• Provide regular reports on sales and marketing activities to the management team.

Requirements:

• Bachelor's degree in marketing, business administration, or a related field.
• Proven experience in sales and marketing, preferably in the CET industry.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Word, Excel, PPT).
• Ability to work independently as well as part of a team.
• Experience with GeBIZ is preferred.

We offer a competitive salary and benefits package, including opportunities for professional development and growth within the company. If you are passionate about sales and marketing, and have a proven track record of success in the continuing education & training industry, we would love to hear from you.

Please submit your resume and a cover letter outlining your qualifications and interest in the position.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Japanese (to handle enquiry from Japanese speaking customer and document in Japanese).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Bahasa Indonesia (to handle enquiry from Indonesian speaking customer and document in Bahasa Indonesia).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.