InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,200 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

Presently we're seeking out a professional in talent acquisition to join our cause in enhancing and reinforcing the talent backbone of InfoCepts, with the aim of enabling customer success through all matters talent related, an indispensible ingredient in supporting other departments in driving the overall business.

In this role, you will also have the opportunity to expose yourself exponentially by supporting colleagues in other functions and be part of the action in experiencing first-hand the criticality of the talent acqiusition function plays.

Roles and Responsibilities:

• Handle the end-to-end talent acquisition spectrum, ensuring best-in-class experience for both candidates and hiring managers
• Research and leverage on understanding of labour markets and manpower laws to create hiring plans and strategies, including to address unique business constraints in the hiring process
• Write job descriptions and post to relevant recruiting platforms
• Communicating with hiring managers to identify future job openings and their technical requirements
• Identify opportunities to improve on local hiring approaches, follow through with recommendations and implementation of adopted recommendations
• Support other departments in manpower-related matters such as preparing candidate profiles for projects recommendations
• Support in administrative duties as assigned

Skills Required:

• Diploma/Degree in Business Management / Human Resources or relevant fields
• Relevant experience in technical recruitment or talent acquisition, either agency or in-house; of at least 3 years
• Work experience in lean organizations, SMEs or start-ups is an advantage
• Track record of hiring for data and analytics roles is a major plus
• Ability to self-start and work effectively under minimum supervision
• Proficient with the recruitment cycle end-to-end from sourcing to selection
• Strong stakeholder management, offer negotiation and candidate retention skills
• Good understanding of open source technology and technical jargon

What You can Expect:

• Unparalleled learning opportunities that will test your mettle and equip you with new skills in Talent Acquisition
• Hybrid work-from-home and return-to-office arrangement
• Expand your professional network within the Tech Industry

If this opportunity excites you, apply with us now!

Responsibilities:

• Support department administration activities
• Answer customers’ enquiries, attend customer's complaint and fulfil customers’ orders in a professional
  manner
• Input daily orders accurately into system, liaise with respective sales person for quotation
• Check inventory and do shipment plan for certain consignment warehouse and make sure shipment to move smoothly on time, fulfill customer requirement
• Monitor projects and orders and ensure that there is zero error
• Respond to customers’ complaints courteously and swiftly

Requirements:

• Minimum Diploma in any field
• Minimum 1 year of relevant experience
• Display effective interpersonal and communication skills to foster both internal and external customers’ relationship

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Job Summary

Seeking IT Security professional with a keen interest in Information Technology (IT) Governance, Risk and Compliance to enable cyber resilience and information security for mission critical systems.
The individual will be responsible to conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determines appropriate controls to mitigate risks.

Mandatory Skill-set

• Degree in Computer Science, Information Security or Information Systems;
• At least 2-3 years of experience in IT security space with a strong experience in IT GRC ( Governance, Risk and Compliance ) related functions;
• Deep knowledge and understanding of internal controls, security frameworks, risk management and IT governance, auditing techniques and methodologies;
• Good knowledge of enterprise IT systems and components (applications, operating systems, databases, networks, cloud, DevOps;
• Knowledgeable in using various cyber security monitoring and analysis tools and techniques depending on the organization's needs and requirements;
• Familiar with cyber security standards, protocols and frameworks such as NIST CSF, CIS, PDPA;
• Strong in analytical thinking with attention to detail;
• Excellent communication and inter personal skills.

Responsibilities

• Act as a Subject Matter Expert on IT Governance, Risk management and Compliance (GRC) and related policies and procedures;
• Responsible for documenting methodologies and tools to mitigate information security or cyber risk;
• Prepare reports for information security or cyber risk related reporting, threat awareness and security awareness reports;
• Conduct compliance assessments and tracking the overall compliance health in relation to IT governance standards and procedures in compliance with regulatory requirements;
• Recommend corrective actions or appropriate security controls to mitigate technical risk;
• Continuously identify GRC Key risk indicators (KRI) and maintain IT Risk Register;
• Assist in the development of policies for conducting cyber security risk assessments and compliance audits;
• Formulate governance procedures for documenting and updating security policy, standards, guidelines and procedures;
• Perform information security or cyber risk assessment activities and assess third party security controls and internal security systems;
• Establish scope of risk analysis for new technology initiatives;
• Keep abreast of the dynamic cyber threat landscape and identify opportunities for enhancement of IT risk processes;
• Provide regular updates on the overall health of compliance, criticality assessment, audit findings, remediation and action plans.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Working Location: Raffles City / Jewel

Days: 5 Days Work Week

Good Remuneration Package

Attention all skincare lovers! We are currently seeking talented candidates to join our team as sales associate for new stores. Our brand encompasses body care, skincare and home spa collections, carefully developed with the knowledge of nautral botanicals from traditional herbal medicine and scientific research. Using the finest natural active ingredients, along with a holistic approach to well-being, our products help restore the natural balance of the body and mind.

Key Responsibilities

1.Customer Service:

• Greet customers in a friendly and welcoming manner.
• Assist customers in finding products and providing product recommendations based on their needs.
• Answer customer inquiries and address any concerns or complaints promptly and professionally.
• Ensure high levels of customer satisfaction by providing attentive and personalized service.

2.Sales Generation:

• Actively engage with customers to promote products and drive sales.
• Demonstrate product features and benefits to customers.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed sales targets and goals set by management.

3.Product Knowledge:

• Stay up-to-date on product knowledge, including features, benefits, and pricing.
• Educate customers on product specifications and usage.
• Assist with inventory management by monitoring stock levels and replenishing merchandise as needed.

4.Store Maintenance:

• Ensure the store is clean, organized, and well-maintained at all times.
• Merchandise products on shelves and displays according to company guidelines.
• Assist with opening and closing procedures, including cash register operations and security protocols.

5.Team Collaboration:

• Work collaboratively with team members to achieve store goals and objectives.
• Communicate effectively with colleagues and management to address any issues or concerns.
• Contribute to a positive and supportive work environment.

Job Requirements

• No Requirement

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Student job

Expected hours: No more than 44 per week

Benefits:

• Flexible schedule

Schedule:

• Holidays
• Shift system
• Weekend availability
• Work Location: In person

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Working rights required for this role
• Sponsorship not available
• Expected salary: $11 - $13 per hour

Ensure the timely answering of customer sales queries, their bookings and follow up:

- By prioritizing the incoming quotes as per set guidelines

- By following the set guidelines in terms of price offering in order to win the quote

- By swiftly responding to customers ad hoc(spot) requests utilizing the Cargolux’s tools (LEAP)

- By offering multiple options on a quote, so that the customers always find a suitable one (price, time)

- By coordinating special cargo with the relevant stakeholders (RM, Global Logistics, …)

- By promoting Cargolux’s value added services

- By re-directing customers to Cargolux’s digital sales channels to increase the awareness and utilization of such channels

- By assisting customers to confirm the bookings via the digital channels upon potential failure of booking

- By requoting the customers if certain parameters of the initial quotation have changed

- By updating all sectors of a booking pre-flight

- By ensuring the booking is correctly performed, including the applicable Rates, SCC’s, Additional Charges etc.

- By ensuring that bookings, subject to compliance checks are processed prior to departure

- By pro-actively following up on pending offers

Cross divisional collaboration

- By building bridges with other departments to improve communication

- By holding regular meetings with Sales Management to share ideas, strategies, and customer behaviours

- By keeping close liaison with accounting to ensure proper invoicing and addressment of potential challenges

- By being a contact person for all questions regarding freight transport

- By liaising regularly with the Route Management Team concerning short-term pro-active sales, weaknesses and strengths in Cargolux’s network and providing feedback on market dynamics and requirements

Ensure Customer Service and Sales Activities

- By pro-actively contacting potential customers in case of short-noticed space availability

- By redirect received market information to the Sales Management
- By taking care of CVProduct & CVPricing requests in coordination with the relevant responsible team

- By coordination of CVProduct & CVPricing bookings with the appropriate internal departments according the agreed processes and in communication with the customer.

- By monitoring his/her and the teams work based on available/provided data and dashboards.

- By pro-actively starting 1st level escalationsl

- Planning and executing customer visits, if required and in coordination with Sales Management

Key Responsibilities:

- Achieve sales target for the respective region and maintain/ grow the existing customers to use EUROIMMUN products

- Able to manage and support distributors to create new accounts and new market expansion for all countries

- Increase market share and new customers

- Expansion of new parameters / new projects for the customers

- Customers and KOLs engagement with direct accounts and distributors

- Excellent presentation skills as part of sales presentations and products promotions

- Product registration and logistics support for the distributors and direct customers.

- Teamwork to optimize the job efficiency and effectiveness

Requirements:

- Bachelor of Degree or MSc in in molecular biology, genetics, biostatistics, electronic engineering, Biomedical engineering or related field in biology/ sciences

- Must have sales experience for at least 5 to 8 years

- Exposure to regional sales and understand the market situation/ requirement in SEA region

- Possess leadership and management skills

- Good network/ relationships with KOLs and major customers

- Pleasant personality and able to work as a team

- Eloquent in English and Mandarin to liaise with Mandarin speaking customers

Job Description

• Manages relationship of a defined number of CSI/ MNC and SC customers and prospects in a particular
  sector (serves as primary contact for the customers and coordinates the account e.g. with regards to Trade
  Lane involvement).
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings
  and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and
  proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of
  sales activities.
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer
  implementation in order to ensure proper operational handover and implementation to meet customer
  expectations (SLA's & SOP's).
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their
  satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential
  problems.
• Coordinates with CRMs on account planning, customer enquiries, business reviews, etc.
• Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business
  critical issues.
• Consults CRMs and Sector Heads on potential solutions and best practice.
• Gathers customer and market information to update Product and Trade Lane on current conditions.

Job Requirements

• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers
• Proven track record in developing and growing business with assigned portfolio of customers through RFQ, customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation
• Well developed communication and presentation skills
• Diploma/ degree with more than 5 years of relevant working experience in a MNC environment

JOB BRIEF

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Main Responsibilities

1. Product Sales Management

• Solicit sales of products to customers by performing full range of sales activities - cold calls, routine visits, presenting, negotiating contracts, closing deals and routine follow-up.
• Collaborate with Sales Manager in the development of sales strategies (including pricing structure) and sales plan through information gathering and market intelligence in the course of interaction with customer, vendors and competitors.
• Perform tasks prescribed in the sales action plan to achieve goals and objectives such as sales target and service expectations.

2. Customer Management

• Create, develop, and maintain relationship with customers at all levels of the organizations for existing as well as other potential business for the organization.
• Identify key players in the decision making process and tailoring appropriate sales pitch to these players.
• Develop new client engagements, managing the relationship through every stage of the sales cycle.
• Identify customers’ needs and provide solutions and create opportunities.
• Manage and monitor customer’s satisfaction on service and product related issues; and resolve problems arising from them.

3. Vendor Management

• Establish, Develop and maintain good relationships with vendors by keeping an open line of communication through regular interaction and routine reporting, including price feedback, market situation and competition’s activities.

4. Business Development

• Provide useful inputs through market intelligence and information to the Sales Management in the effort to create new revenue generating opportunities.
• Generate and identify leads and establish contact with prospective customers and vendors.
• Grow existing accounts to full potential and generate maximum revenue on a long-term basis.

5. Account Management

• Assist Accounts Department in managing customers’ accounts such as monitoring account receivable and soliciting payment for overdue accounts; as well as evaluating new accounts.

1. Responsible for arrangement/co-ordination with Japanese /Local accounts for both air/sea import/export and triangle shipments.
2. Language skill both oral/written in Japanese is essential due to communication email/report are in Japanese language.
3. To prepare sales related report, quotation, monthly billing, updating in system.
4. To act and support local staff as translator to english when receiving call from Japanese clientele.
5. To resolve customer queries, complaints or conflicts.
6. Other affairs - general support to Japanese General Manager.

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,200 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

Presently we're seeking out a professional in talent acquisition to join our cause in enhancing and reinforcing the talent backbone of InfoCepts, with the aim of enabling customer success through all matters talent related, an indispensible ingredient in supporting other departments in driving the overall business.

In this role, you will also have the opportunity to expose yourself exponentially by supporting colleagues in other functions and be part of the action in experiencing first-hand the criticality of the talent acqiusition function plays.

Roles and Responsibilities:

• Handle the end-to-end talent acquisition spectrum, ensuring best-in-class experience for both candidates and hiring managers
• Research and leverage on understanding of labour markets and manpower laws to create hiring plans and strategies, including to address unique business constraints in the hiring process
• Write job descriptions and post to relevant recruiting platforms
• Communicating with hiring managers to identify future job openings and their technical requirements
• Identify opportunities to improve on local hiring approaches, follow through with recommendations and implementation of adopted recommendations
• Support other departments in manpower-related matters such as preparing candidate profiles for projects recommendations
• Support in administrative duties as assigned

Skills Required:

• Diploma/Degree in Business Management / Human Resources or relevant fields
• Relevant experience in technical recruitment or talent acquisition, either agency or in-house; of at least 3 years
• Work experience in lean organizations, SMEs or start-ups is an advantage
• Track record of hiring for data and analytics roles is a major plus
• Ability to self-start and work effectively under minimum supervision
• Proficient with the recruitment cycle end-to-end from sourcing to selection
• Strong stakeholder management, offer negotiation and candidate retention skills
• Good understanding of open source technology and technical jargon

What You can Expect:

• Unparalleled learning opportunities that will test your mettle and equip you with new skills in Talent Acquisition
• Hybrid work-from-home and return-to-office arrangement
• Expand your professional network within the Tech Industry

If this opportunity excites you, apply with us now!

Job Outline:

1. Responsible for driving sales growth and achieving the targets of the assigned territory.

3. Responsible to build effective business relationship with internal & external customers.

Duties and Responsibilities:

1. Service existing accounts and expand the product portfolio penetration in each account.

2. Develop plans to expand customer base in retail pharmacies and general/lower trade, including but not limited to medical halls, super/hypermarts, convenient stores, etc. Drive healthy sell in & increases off take of Xepa Souls’ products portfolio in the designated territories.

3. Propose, develop and execute sales expansion strategy, new accounts and product penetration strategy and trade terms, in consultation with Key Account Manager. Monitor results and adjust strategy when necessary.

4. Ensure adherence to customer coverage and frequency of the assigned territory, defined by the organisation.

5. Ensure excellent customer service quality.

6. Keep up-to-date with new product knowledge and market intelligence.

7. Reports submission – frequency to be defined by BU as deem fit:

• Field activities reports
• Sales Forecasts and Reports
• Customer analysis
• Monitor and report activities of competition. Competitive information that is expected to be reported includes price, product launches/refresh, delivery schedule, merchandising and promotion programs, etc.

Minimum Requirements:

1. Diploma/Degree in any relevant field. A background in a scientific discipline or a combination of scientific knowledge and sales experience would be advantageous.

2. Minimum 3 years of sales experience in key accounts management with focus in retail pharmacy industry & lower trade /wholesalers.

3. Possess a good attitude and interpersonal skills.

4. Strong business acumen, negotiation and analytical skills.

5. Ability to work independently and uphold private and confidential information.

6. Ability to identify challenges and present solutions to Key Account Manager.

7. Competent in English, Mandarin & dialects and good communication skills.

8. Proficient in MS Office: Microsoft Word, Excel and Power Point.

Job Outline:

1. Responsible for driving sales growth and achieving the targets of the assigned territory.

2. Responsible to build effective business relationship with internal & external customers.

Duties and Responsibilities:

1. Service existing accounts and expand the product portfolio penetration in each account.

2. Support the sales team by executing the trade plan displays, check and ensure promotions/discounts are executed accurately.

3. Support product penetration strategy, to ensure the increase stock holding of fast-moving products are in place in accordance to the Key Account Manager’s direction. Monitor results and provide feedback to the sales team when necessary.

4. Ensure adherence to customer coverage and frequency of the assigned accounts, defined by the organisation.

5. Ensure excellent customer service quality.

6. Keep up-to-date with new product knowledge and market intelligence.

7. Reports submission – frequency to be defined by BU as deem fit:

• Field activities reports
• Pre-call plan
• Monitor and report activities of competition. Competitive information that is expected to be reported includes price, product launches/refresh, delivery schedule, merchandising and promotion programs, etc.

Minimum Requirements:

1. Diploma in relevant field. A background in a scientific discipline or a combination of scientific knowledge and relevant experience would be advantageous.

2. Minimum 3 years of merchandising experience in key accounts management with focus in retail pharmacy industry & lower trade /wholesalers.

3. Possess a good attitude and interpersonal skills.

4. Conscientious worker and a team player

5. Ability to work independently and uphold private and confidential information.

6. Ability to identify challenges and present solutions to Key Account Manager.

7. Competent in English, Mandarin & dialects and good communication skills.

8. Proficient in MS Office: Microsoft Word, Excel.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Field Sales, Express to join our Singapore team and will be reporting to the Head of Sales.

What are the roles and responsibilities?

• Source opportunities and acquire new business revenue for Aramex domestic express services, focusing on multi-channel retailers and brands.
• Identify, gain, and develop account opportunities through targeted prospecting, networking, and relationship building.
• Achieve assigned quota for signings and revenue plans, meeting or exceeding sales targets and objectives.
• Utilize solution selling techniques to position Aramex domestic express services effectively and address customer needs and pain points.
• Work collaboratively with cross-functional departments in solution development to achieve desired customer outcomes and deliver innovative shipping solutions.
• Conduct regular performance reviews with customers to assess satisfaction, address concerns, and identify opportunities for improvement.
• Grow and expand business across the entire product portfolio through effective negotiation and relationship management with existing and potential customers.
• Develop and maintain effective relationships with existing customers, ensuring high levels of customer retention and satisfaction.
• Prospect and gain new customers through targeted sales efforts, presentations, and networking activities.
• Collaborate with the sales team to achieve departmental objectives and contribute to overall company growth.
• Fulfill customer needs and ensure high quality of service delivery, providing timely and effective solutions to customer inquiries and requests.
• Achieve set targets and productivity KPIs, tracking performance metrics and taking proactive measures to drive results.

Requirement for the role:

• Minimum of 2 years of experience in business development, sales, or account management, preferably in the logistics or transportation industry.
• Proven track record of success in sourcing opportunities, acquiring new business revenue, and achieving sales targets.
• Strong understanding of solution selling techniques and account management principles, with experience working with multi-channel retailers and brands.
• Excellent communication skills, both verbal and written, with the ability to articulate value propositions and build rapport with customers.
• Ability to work effectively in a cross-functional team environment, collaborating with colleagues from various departments to achieve common goals.
• Self-motivated and results-oriented, with a drive to exceed targets and objectives.

Are you tired of boring job descriptions? Ready to inject some fun into your career? Look no further! We're on the hunt for you to join our tech-tastic team and embark on an exhilarating journey through the realms of technology!

Are you ready? - This is what we are looking for:

Position Summary:

The ideal candidate will lead the account development and penetration strategy for assigned territory. They should be skilled at building and maintaining relationships with clients and work towards client growth for revenue generation.

The Responsibilities:

• Propose & Execute business plan comprising of Product Mix, Channel Mix & Geography Mix
• Identify & secure new customers consistently & efficiently.
• Take ownership in the whole process from pre-sales, sales to aftersales, to respond promptly with good follow-up skills.
• Recruit new partners and increase in-house and overall market share in the assigned territory.
• Manage Asus existing partners by driving sell-through, inventory control and sell-out plan to achieve sales target.
• Resolve all business issues with partners through effective coordination and communication- thus maintain the partner relationship to ensure sustainable business.
• Gather and monitor competitor / market information for company to take actions on pricing or promotion programs.
• Co-work with Distributor team on channel development and business development
• Manage training for internal teams and external customers, share information with team and partners.
• Coordinate with branch service team and HQ back-office team to resolve any dispute and help partners grow business.
• Any other tasks as and when assigned by the management.

The Requirements:

• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements.
• 5 years of experience in components retail channel and system builders for Senior Account Manager role
• Non-experienced candidates can be considered for Account Manager role.
• Strong PC skills preferred.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented
• Strong analytical skill & ability to work under stress.

Come & Join our Shaabaz Family Team ~ Catering, Wedding & Events Field!

Bring your Financial & Business Expertise to the forefront!

We're seeking individuals with a knack for talents as a SALES MANAGER and also drive for our financial strategies and Ensure smooth operations.

If you're ready to be a part of our family and forge unforgettable experiences, APPLY NOW!

SEND YOUR RESUME STRICTLY via Email: [email protected]

SUBJECT: Joining Shaabaz Family-[SALES MANAGER]

#shaabazfamily #shaabazrecruitement #jobapplication #jobsinsg #jobvacancy #singaporejob #eventsjob #cateringjob #admin #finance #operation #careerinsg #sgcareeer

Job Description

• Initiate for our Product Solutions business growth focusing on sushi & IIoT related solutions
• Formulate & implement product strategy; execute the business plan & support sales to achieve sales budget and mid-term plan
• Support regional offices for expanding the product business through competencies including market penetration, competitor analysis, conducting seminars, workshops & exhibitions
• Engage with 3rd party supplier/SI for turnkey solution and pricing optimization
• Address Techno-commercial product/application-related queries, provide training on the product & feedback market trend/intelligence with HQ
• Support and supervise LCO team to propose & deliver package solution (Sushi package projects including 3rd party gateway, application software On-premise/cloud etc)
• Engage & liaise with LCO team & provide necessary project implementation support (either on-site o remotely) to achieve project milestones inline with the project schedule
• Support on ProSol products packaging to develop viable solution jointly with intra & inter department/division to meet Customer requirements/applications

Requirements

• Diploma/Degree in Electronics/Communication/Networking/IT/Instrumentation
• Minimum 5 to 7 years’ experience in handling products business or managing projects for process industries
• Basic application knowledge in industries as Refining/ Petrochemical/Power/Oil & Gas etc
• Willing to travel in Southeast Asia region including short term stay at customer locations to oversee project implementation
• Basic understanding and experience on Digital communications, IIoT, Field instruments
• Knowledge on various solutions used in industry and commercial. Basic info on telecom & networking is desirable
• Good presentation skills and networking capabilities
• Exposure to sales pursuit experience or implementation of projects with multiple products or 3rd party items packages for industries

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
• Perform any other job-related duties as assigned by the reporting manager and country / global management

Qualifications and Experience

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred
• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in business development and strategic account Management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders

Rollmac Equipments Pte Ltd has an established bearings sales network of distributors for over 35 years and is now expanding into the cutting tools industry. The Sales Executive, New Products will set the strategic direction and development for sales activities within the manufacturing sector.

Duties and Responsibilities:

• Assist and manage the sales and expansion of cutting tool goods to new and existing customers;
• Conduct market research within the local sales region to find and drive business opportunities with new and existing customers; sales, monitor and track; and take necessary actions to ensure that goals are met
• Recognize client needs, respond to product-related technical inquiries, and create and present proposals to customer;
• Follow up with new and existing clients to give after-sales and technical support;
• Work together via distribution channels;
• Strong interpersonal, sales, negotiating, presentation, and project management skills, as well as strong customer service;
• Achieve monthly sales targets and objectives;
• Prepare and submit quotations, proposals, and tenders;
• Ensure customer orders are processed accordingly;
• Enhance value-added selling approach;
• Provide quality after-sales service to customers;
• Must travel locally on a frequent basis to meet with customers; and
• Ad-hoc duties related to sales excellence

The Successful Applicant:

• ITE, Diploma, preferably in Mechanical or Precision Engineering;
• Sales experience in cutting tools line is ideal, but those with industrial sales or engineering experience in cutting tools are welcome to apply (electrical/electronic components, chemical, related to machinery);
• Preferably with an ITE or diploma in Mechanical Engineering, Business, or equivalent;
• Minimum 3 years of working experience;
• A team player who is meticulous and able to work independently;
• Computer literacy (MS Office);
• Possess own transport;
• Business travels may be required; and
• Salary commensurates with qualifications and experience

Candidates with more experience will be considered for a senior sales position.

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China and Malaysia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• A client-facing role that requires the candidate to be the key point of contact for our clients.
• Market and sell Singapore EXPO multi-purpose venue for exhibitions, conventions, seminars and other events.
• Building and maintaining strong client relationships, ensuring a positive customer experience, and promoting continuous business opportunity.
• Conduct regular sales presentations and site visits to clients.
• Ability to identify clients' needs and provide solutions to key clients.
• Understanding market trends, needs and identifying potential partners / sales channels and develop business plans to strategies for business collaboration by actively contacting potential partners to explore opportunities.
• Strong prospecting skills to identify and qualify new business opportunities in international markets.
• Business development to identified market or geographic area to ensure a robust pipeline of opportunities.
• Meet potential clients by growing, maintaining and leveraging network.
• Other adhoc tasks will be assigned from time to time by your reporting officer.

• Degree with minimum 4 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/or Events.
• Possesses a strong network of business contacts cultivated throughout your career.
• Demonstrated success in achieving or exceeding sales targets through a results-oriented approach.
• Excellent interpersonal and written/verbal communication skills to build strong relationships with clients.
• Highly motivated and analytical and excellent problem-solving skills.
• Proficient with Microsoft Outlook, Excel, Word, and PowerPoint.
• An independent and proactive individual who thrives in a collaborative environment while maintaining a positive attitude.
• Highly organized with the ability to manage multiple tasks efficiently in a fast-paced environment.
• Requires occasional international travel.
• Able to work on weekend for events when required.
• Work location: Expo

What the role involves:

• Source for and retain new business with potential customers
• Portfolio management to ensure account profile have a good mix of targets to support company sales strategy
• Maintain strong business relationships with customers for customer retention
• Respond to rates quotation request from network offices for RFQs
• Create and compile sales tender / bid, review pricing with Sales and business units
• Monthly update and maintain the pricing database
• Timely Update and reporting into the Customer Relationship Management (CRM) system
• Follow up on the tender result on submitted bids

Required Qualifications, Skills & Experience:

• Candidate must possess at least Diploma preferably in Logistics/Transportation/Supply Chain or equivalent
• At least 5 years of working experience in logistics/supply chain
• Communicate effectively with Japanese Stakeholders (local team, Regional Headquarters and Global Headquarters) as well as with Japanese speaking clients for effective rapport building
• Must be able to work efficiently and timely to ensure deadlines are met
• Strong analytical, planning, organizing skills and meticulous

Work Location:

2 Changi South Ave. 2 (Nearest MRT: EXPO)

Work week

5-days work week

Client Service Specialist

The Job:

Client Service Specialist will be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. And to lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager to manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.

Responsibilities:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Establish appropriate safety stock level meeting required service levels.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Effectively use ERP system to manage high number of material SKUs.
• Review work processes and initiate process improvement plans.

Qualification:

• Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.
• Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.
• Strong analytical, problem-solving, communication and process mapping skills.
• Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.
• Fresh graduates are welcome to apply.