As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

Nacos Marine Singapore Pte Ltd is looking for Customer Support Specialist, Customer Delivery for Automation & Navigation to join our team.

The location is Pandan Crescent, Singapore.

About the position:

As a Customer Support Specialist your primary responsibility is to handle and resolve customer inquiries, complaints, and support requests through various communication channels, such as phone calls, emails, and live chat. You will be the main point of contact for customers seeking assistance. It is your responsibility to gather and prepare information for the service teams to enable them to diagnose technical issues and provide solutions or escalate complex problems to higher-level support teams. Your objective is to help ensure timely and effective resolution of technical issues, maintain customer satisfaction and promote a positive experience with the ANCS brand.

In this position, your work will focus on these responsibilities:

• Respond to customer inquiries:

o Receive and respond to customer inquiries, complaints, and support requests via online services, phone, email or live chat promptly and professionally.

o Provide responses to all enquiries entering through CSC with satisfactory time limit, then forward to the service teams or o to other relevant teams of the organizations

o Handle customer cases with empathy, professionalism, and a customer-centric approach, aiming to de-escalate situations and reach satisfactory resolutions

• Ensure customer satisfaction:

o Foster a positive and customer-centric approach in all interactions, demonstrating patience, empathy, and professionalism.

o Strive to meet or exceed customer expectations by delivering exceptional service

• Troubleshooting:

o Understand customer concerns, clarifying the root cause of problems and enable the service or higher-level support teams to provide appropriate solutions in a timely and efficient manner

• Data Collection / Data Maintenance:

o Gather the relevant data from various sources such as the customer, company own databases or internal support teams

o Maintain customer related master data like accounts, contacts, installations and equipment.

o Request needed modifications beyond own authority from global master data stakeholders

• Documentation:

o Ensure proper documentation for all transactions, adhering to company policies and procedures

o Register all enquiries (as tickets)

o Verify customers contacting ANCS

• Stay updated on product knowledge:

o Keep abreast of product features, updates, and enhancements to effectively address customer inquiries and provide accurate information

• Identify opportunities for improvement:

o Identify patterns or trends in customer issues and provide feedback to management for process improvements

o Liaise with various internal departments, such as product development, sales, and operations, to obtain information, seek assistance, or provide feedback on customer concerns and recurring issues

To be successful in this role, you should have:

• “O” Levels/ diploma or equivalent; bachelor's degree in engineering is a plus.

• Min 1 year experience in customer support, call center, or help desk roles is preferred

• Strong verbal and written communication skills

• Basic technical knowledge to address common customer inquiries

• Strong problem solving skills with a pragmatic approach

• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment

• Strong teamwork and collaboration skills to work effectively with internal teams

• Customer service-oriented mindset with a focus on delivering high-quality support

• Patience and composure in handling challenging customer interactions

• Flexibility to work including evenings, weekends, and holidays if required

It's a plus if you:

• are proficient in using ticketing systems, CRM software, and other customer support tools

• are frequent SAP user

• know MS Office inside out

• are familiar with the maritime business and regulatory environment

• have knowledge of the ANCS product portfolio

Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim

Talent Acquisition Partner

Email: [email protected]

Job Title: Sales Associate – Jewellery Retail

Location: Across Island

Job Type: Full-Time, 5-6 days/week

Key Responsibilities:

• Welcome customers warmly and assist them with jewellery selection, styling and purchases
• Share with customers about the quality, value and craftsmanship of various jewellery pieces effectively
• Maintain the display cases, ensuring all jewellery is presented in an attractive and organised manner
• Process sales transactions accurately and efficiently, handling cash, credit, and digital payments
• Support inventory management, stock-taking, and merchandising efforts

Requirements:

• Previous retail experiences, ideally in jewellery
• Strong sales skills with a customer-oriented approach and a passion for luxury retail
• Polished appearance, professional demeanour and excellent communication skills
• Willingness to work weekends, evenings/holidays when required

Benefits:

• Competitive base salary and additional commissions
• Career progression
• Other variable bonuses

Aventir Group Pte Ltd

EA License: 24C2542

Job Description & Requirements

• Manage Sales Activities including address customers' enquiries, invoices & delivery orders, sales order processing, initialling of quotations and collection of payments.
• Perform support to sales admin & marketing functions.
• Site visit / meeting to discuss on delivery requirement. Updating data, filing and others sales support.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Other Ad-hoc sales & admin duties assigned.
• Follow up marketing channel management.
• Propose and conduct build-up of an efficient net-work of distributors in assigned territory.
• Co-operate with distributors to implement sales and/or marketing activities/programs in the assigned market.
• Co-operate with distributors working with their customers such as retailers, contractors, specifies to gain some key sales & marketing objectives in respect of sales volume, market coverage, retail chain-efficiency and so on.
• Build up networking with construction companies, contractors, specifiers, board of project management.

Qualifications

• Possess at least a Diploma/Advanced/Graduate Diploma or bachelor’s degree in business administration / Management Studies / Sales & Marketing or equivalent.
• Having a minimum of 1 years working experience in sales will be an added advantage.
• Possess basic materials and market trend knowledge
• Knowledge of cemen and concrete technology or building materials
• Knowledge of latest product trends and activities
• Must be computer literate and have basic computer skills for reporting and presentation purposes
• Have strong interpersonal and communication skills
• Self-motivated and independent
• Possess own vehicle

Responsibilities:

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Creating and processing orders in a timely manner, sales quotation, processing requests for urgent orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Arrange logistics delivery of equipment.
• Reporting any unusual activity to your supervisors.

Requirements:

• No experience required
• Fresh graduates are welcome to apply
• Business-focused with a sales-oriented and customer-success-driven mindset
• Have good communication skills in English
• Proven ability to work independently and effectively in an office-based environment.
• Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end closing period
• Sensitive to business needs, at the same time ensuring high quality output and full compliance Willingness to acquire new skills/ product knowledge
• Team player with good interpersonal skills

Job Description & Requirements:

• Manage Sales Activities including address customers' enquiries, invoices & delivery orders, sales order processing, initialling of quotations and collection of payments.
• Perform support to sales admin & marketing functions.
• Site visit / meeting to discuss on delivery requirement. Updating data, filing and others sales support.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Other Ad-hoc sales & admin duties assigned.
• Follow up marketing channel management.
• Propose and conduct build-up of an efficient net-work of distributors in assigned territory.
• Co-operate with distributors to implement sales and/or marketing activities/programs in the assigned market.
• Co-operate with distributors working with their customers such as retailers, contractors, specifies to gain some key sales & marketing objectives in respect of sales volume, market coverage, retail chain-efficiency and so on.
• Build up networking with construction companies, contractors, specifiers, board of project management.

Qualifications:

• Possess at least a Diploma/Advanced/Graduate Diploma or bachelor’s degree in business administration / Management Studies / Sales & Marketing or equivalent.
• Having a minimum of 1 years working experience in sales will be an added advantage.
• Possess basic materials and market trend knowledge
• Knowledge of cemen and concrete technology or building materials
• Knowledge of latest product trends and activities
• Must be computer literate and have basic computer skills for reporting and presentation purposes
• Have strong interpersonal and communication skills
• Self-motivated and independent
• Must Possess own Vehicle.

Posted Job Advert

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Senior QA Specialist will support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, cGMP contract manufacturing facility.

Key Responsibilities:

• Oversee daily Quality Assurance (QA) operations in line with approved SOPs and policies within a multi-product, cGxP contract manufacturing environment.
• Demonstrate strong motivation and exceptional expertise across all relevant job functions.
• Competently review and approve SOPs, protocols, reports, and records.
• Participate as an active member of cross-functional site teams handling various projects and issues.
• Coordinate multiple activities across departments, ensuring seamless communication and workflow.
• Exhibit excellent troubleshooting abilities, identifying process pathways and developing strategic improvements.
• Possess advanced knowledge of cGMP topics.
• Contribute to regulatory inspections or customer audits as needed.
• Lead or support improvement initiatives and strategic process developments.
• Quickly adapt to leadership roles in various process areas as required.
• Assume supervisory responsibilities in the absence of the direct supervisor.
• Comprehend and communicate the company’s business strategy while maintaining a wide-ranging perspective on operational trends and changes.
• Provide QA oversight to QC/DS lab services, Engineering, and Validation activities, reviewing documents and Trackwise records outside routine operations. Documents may include, but are not limited to, PQR, BLA content, new product introductions, qualification/validation strategies, gap assessments, and customer suspension/decommissioning processes.
• Actively participate in or lead complex investigations into deviations, change controls, CAPA proposals, and discrepancy reports using Root Cause Analysis tools to ensure timely and effective resolution.
• Oversee the proper implementation and timely closure of CAPA related to deviations.
• Support regulatory inspections or customer audits, confidently representing the company as a subject matter expert in QA oversight.
• Offer QA oversight for site-wide improvement projects, collaborating across departments to ensure clear communication and updates.
• Lead or assist in resolving complex process and project issues.
• Mentor and coach junior team members, fostering their development.
• Formulate and present solutions to internal and external teams and management.
• Represent QA Validation/Technical Compliance in decision-making processes during internal and external cross-functional meetings.
• Complete any additional tasks as assigned by the supervisor.

Key Requirements:

• Bachelor's degree or higher in Life Sciences or Pharmaceuticals, with significant experience in Validation and Quality roles within the Biopharmaceutical industry.
• A team player with 5+ years of relevant experience in a similar industry or role.
• Thorough understanding of regulatory requirements and local codes and standards (e.g., FDA, EMEA, ICHQ7).
• Practical and theoretical experience in quality management systems within GM facilities.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The QA Specialist will be responsible for performing day-to-day tasks of the QA Department in a GMP facility manufacturing clinical and commercial pharmaceutical products.

Key responsibilities:

• Monitor day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, cGxP contract manufacturing facility
• Highly motivated individual and have superior skills in all areas relevant to the job
• Review executed batch records and logbooks efficiently to ensure compliance with cGMP per written procedures
• Compile lot genealogy
• Participate actively and approve deviation investigations, utilizing Root Cause tools to enable effective and timely closure of deviation investigations
• Provide oversight to ensure correct implementation of CAPA based on deviation raised and ensure timely closure of CAPA
• Timely escalation of quality events on the floor based on knowledge of defined SOPs and policies
• Support changeover activities and QA on Call
• Provide training to new members and Participate in walkdown/ QA on Shopfloor and provide feedback to member of cross functional site team(s) on projects / issues
• Superior ability to troubleshoot; able to identify process pathway and work to develop improvement in strategy site team(s) on projects/ issues
• Understanding of advanced topics pertaining to cGMP
• Participate in Regulatory Inspections or Customer Audits as required.
• Identify process pathway and work to develop improvement in strategy
• Help/Transfer and quickly assimilate to leadership role in other process areas
• Assume Supervisory responsibility in absence of supervisor
• Any other tasks as and when assigned by supervisor

Key requirements:

• Bachelor Degree with relevant work experience in Quality Assurance in the Biopharmaceutical industry.
• Relevant QA Operations background from the Biopharma environment.
• Hands-on experience coordinating & interacting with internal departments on manufacturing activities.
• Fair knowledge and experience of the practical and theoretical requirement of quality management system in a GMP facility.
• Familiarity with Regulatory requirements and local Codes & Standards (e. g. , FDA, EMEA, andlCHQ7).
• Meticulous and Systematic.
• Team player, with strong focus on safety, quality and timelines.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

Administered by the Workforce Advancement Federation (WAF), the Career Conversion Programme (CCP) for Biomedical Manufacturing Executives is a premier talent development initiative designed to cultivate the next generation of skilled professionals for Singapore’s Biomedical manufacturing industry. This comprehensive 15-month programme features structured on-the-job training (OJT) provided at Novartis Singapore Pharmaceutical Manufacturing Pte Ltd (NSPM), facilitating the practical application of acquired knowledge and ensuring participants develop the essential competencies required for their roles.

Eligilibity for CCP:

• Singapore Citizen or Permanent Resident;

• Minimum 21 years old;

• Mid-Career Individual: Graduated, or completed National Service, whichever is later, for at least 2 years* prior at the point of application; or

• Fresh Graduate: Graduated, or completed National Service, whichever is later;

• Not in a similar job function prior to joining Career Conversion Programme (CCP);

• Have not attended the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously;

• Have not been funded under the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously.

• Should not be shareholders, immediate ex-employees of Novartis, or be related to shareholders of Novartis.

Successful candidates must be able to commence the program by March 2025.

Job Purpose

Responsible for providing quality oversight to ensure smooth manufacturing operation and new product launches/transfer in a compliant and timely manner. Support drug substance batch review and release in full gmp compliance to regulatory standards and ensures quality strategy/continuous improvement are executed in alignment to site objective/s.

Key Responsibilities

Operational

a. Provide Quality oversight to site operations/objectives

· Oversight of all production and testing activities, ensures compliance with cGxP, incl. data integrity and eCompliance.

· Participate/Support meetings (as required) and team tiered process to monitor/detect/act on anomalies to key site quality KPIs and continuous improvement.

b. Review/ Release of Raw materials and manufactured materials

· Perform and be responsible in ensuring Batch record review and/or release (raw materials and manufactured materials – for authorized person only) is in full cGMP compliance to regulatory and Novartis Quality Standards

· Support the release team in batch release in ensuring batch release (manufactured materials – for authorized person only) is in full cGMP compliance to regulatory and Novartis Quality Standards.

c. Support exception investigations and change control activities

· Lead/support in ensuring a smooth manufacturing operations in production/QC/Logistics, in handling deviations/capa, change control, complaints, customer management, escalation, recall etc are in full cGMP compliance to regulatory and Novartis Quality Standards

d. Support OpEx improvement projects

· Support for end-to-end lifecycle management, timely review & escalation, stakeholder management to achieve agreed outcomes for projects assigned and areas under responsibility

e. New Product Introduction

· Support in ensuring success to new product launch/transfer and equipment/product lifecycle management are in full cGMP compliance to regulatory and Novartis Quality Standards e.g., Product Transfer, Equipment Qualification, Computerized System Validation, Shipping Validation, Cleaning Validation, , Process Validation, Ongoing Process Verification & etc

f. Customer Management

· Lead/support network/project governance meeting and team tiered process to monitor/detect/act on anomalies to project milestones, KPIs and continuous improvement.

· Support in preparing customers request documentation or requests

g. Documents review

· Provide support (Review/Approval) of GMP Record/Document in ensuring compliance to regulatory and Novartis Quality Standards

h. Inspections

· Provide support in ensuring inspection readiness. Support customer, internal Novartis and Health Authority audits.

i. Any other task/duties assigned by Line Manager

Requirements

· University degree with a scientific / technological background (e.g. Chemistry, Pharmacy, Biology, Biochemistry, or equivalent)

· Several years of experience in pharmaceutical quality control, quality assurance or production or relevant quality experience. Fresh graduates are welcome to apply.

· Operations Management and Execution; Functional Breadth; Collaborating across boundaries; Applied Practice

· New entrants to biopharmaceutical industry and should not be holding a bond obligation with any organisation

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

The Engineering Specialist works with engineering departments to develop, implement, and deploy approved operational processes and best practices consistently throughout the company. This position will assist the I.E. departments in special reengineering or new projects, as necessary. The Engineering Specialist will take a lead role in planning and execution of large project implementations or training initiatives. He/She may also manage other subject matter experts to ensure timelines and project deliverables are met and developing Web Application training material for use by Operation Trainers. This position may also be responsible for coordinating Operation Trainers efforts in field training.

Responsibilities:

• Be the main point of contact for WMS related activities.
• Involve in continuous improvement initiatives.
• Work closely with Operation on daily operation issues, troubleshooting and prevention.
• Participate in new businesses project implementation.
• Gathers and analyzes data necessary to develop work measurement.
• Maintains data within operating plans to highlight conditions and areas for potential change.
• Verifies the proper application of work measurement to ensure accuracy.
• Develops action plans and obtains management corrective action commitments.
• Assesses the impact of long- and short-range forecasts on operating plans.
• Maintains forecasts, operating plans, and tracking spreadsheets for future reference.

Qualifications:

• Possess a Bachelor’s Degree in Engineering or equivalent fields
• Displays understanding of operational barriers and failures, and identifies/improves designs, methods, processes, and flows through collaboration
• Technical minded with ability to resolve issues related to information systems reporting, report generation and storage, customized reports, and data integration, and writes complex queries and creates databases as needed
• Prior Industrial Engineering experience is preferred
• Prior experience using advanced Access and Excel functionalities, (Pivot tables, V-look ups, database creation/maintenance, etc.) is preferred
• Availability to work flexible shift hours, including weekends and travel is preferred/a plus.
• Note: There may be opportunities to convert to permanent based on performance during the contract tenure.

Job Overview:

We are seeking a dynamic and results-driven Marketing and Sales Executive to join our team. The successful candidate will be responsible for promoting and selling our products/services, driving revenue growth, and contributing to the overall success of our business. The role requires a proactive individual with excellent communication and interpersonal skills, a strong understanding of marketing principles, and the ability to work weekends and public holidays.

Key Responsibilities:

1. Sales and Business Development:Identify and pursue new business opportunities to achieve sales targets.
Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
Conduct market research to identify trends, competitive landscape, and potential areas for business expansion.

2. Marketing Strategy:Develop and implement effective marketing strategies to increase brand awareness and drive sales.
Collaborate with the marketing team to create compelling promotional materials and campaigns.
Utilize digital marketing tools and platforms to reach a wider audience.

3. Customer Engagement:Engage with customers through various channels, including social media, email, and in-person interactions.
Provide product/service information, address inquiries, and resolve customer concerns promptly.
Gather customer feedback to improve products/services and enhance the customer experience.

4. Sales Presentations:Prepare and deliver persuasive sales presentations to potential clients.
Clearly articulate the value proposition of our products/services and address client needs effectively.

5. Sales Reporting:Maintain accurate records of sales activities, customer interactions, and transactions.
Generate regular reports on sales performance, market trends, and competitor activities.

Qualifications:

· Bachelor's degree in Marketing, Business, or a related field.

· Proven experience in sales and marketing roles.

· Strong understanding of marketing principles and strategies.

· Excellent communication and interpersonal skills.

· Ability to work independently and collaboratively within a team.

· Flexibility to work on weekends and public holidays.

Additional Requirements:

· Results-driven with a track record of meeting and exceeding sales targets.

· Familiarity with digital marketing tools and platforms.

· Willingness to adapt to a dynamic and fast-paced work environment.

· Positive attitude and a passion for sales and marketing.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

JOB DESCRIPTION

This role is to manage the commercial operations of the company’s business in the Southeast Asia/Oceania territory through direct sales and the agent’s and distributor’s sales force as well as to implement the strategy of the company.

Based in Southeast Asia, the Regional Sales Manager will work closely with the General Manager based in Singapore and the Customer Service team. The key responsibility is to drive profitable growth, commercial and technical excellence, and to deliver the sales budget of the personal care and pharmaceutical ingredients and directly manage the agents and distributors in the Southeast Asia/Oceania territory.

The position reports to the General Manager.

Responsibilities

• Manage and supervise the agents and distributors business in the Southeast Asia/Oceania territory.

• To develop, implement, and follow up on the progress of the personal care and/or pharmaceutical business, key projects, and action plans to achieve the sales budget, and objectives in close coordination with the regional technical support, the marketing team, and customer service.

• Prepare annual budget for the Asia Pacific territory and analyze the markets and trends on a quarterly basis.

• Deliver the set objectives.

• Update market information and work with the agents and distributors to identify growth opportunities.

• Monitor competitive activities in the Asia Pacific

• Promote innovation and strategic products, organize seminars, and participate in trade shows.

• Liaise with the academic community.

• Ensure all relevant parties receive complete information on customers and their specific requirements, non-conformance, regulatory affairs, complaints, and market trends in the Asia Pacific territory.

• Achieving Revenue and quantity target for the Year and setup the targets for the coming year.

• Access the revenue performance of the business in Asia Pacific region on monthly basis and take steps to make up for shortfall versus plan.

• Every year prepare a detailed strategy for Asia Pacific region for Pharmaceutical and Cosmetics and review its progress time to time with distributors and implement action plan for the coming month.

• Prepare the annual forecast (Revenue and quantity) for the coming year and submit it to the GM.

• Breakdown the annual forecast monthly and follow the sales and achieve monthly and annual target.

• Develop good and long-term relations with Technical and commercial team of customers and invite them to visit Gattefosse Technical facility to demonstrate our capabilities and to generate key joint development projects.

Qualification

• Technical degree i.e., Chemical Engineering or Pharmacy. Candidate with an MBA or PhD in the related fields would be an added advantage.

• Minimum 8 years of commercial and technical experience in the cosmetics and/or pharmaceutical industries

• Strong command of the English language; knowledge of one or more regional language is a plus, preferably Korean.

• Good communication and interpersonal skills. Accustomed to interacting with various levels of management and customers.

• Self-motivated, dynamic, collaborative personality, and a successful track record of sales management, and managing customers project and formulation development in a matrix environment.

• Frequent travel within the Asia territory is a must, and occasional travel to the regional office and the corporate office.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

We are seeking a dynamic Sales Executive to join our team. This pivotal role involves managing your Sales Channel and reporting directly to the General Manager.

As a Sales Executive, you will spearhead the development of an effective sales strategy aimed at expanding existing accounts while identifying and capitalizing on new channel opportunities to drive incremental sales.

Responsibilities:

• Strategize: Develop and implement robust sales strategies to foster growth within existing accounts and explore avenues for new business development.
• Customer Focus: Cultivate enduring relationships with customers, emphasizing long-term partnerships and understanding their evolving needs.
• Feedback Management: Handle customer feedback with professionalism, utilizing it as a means to enhance service and offerings.
• Team Collaboration: Work closely with the sales team, collaborating seamlessly to achieve collective sales objectives.

Requirements

• Minimum Poly Diploma in Marketing / Business Studies or any related field is preferred.
• Candidate without prior experience are welcome. While sales & marketing experience in the FMCG sector and hold a success track record are preferred.
• Computer literate and possess good interpersonal and communication skills.
• Good team player with excellent customer service attitude and dynamic.
• Self-motivated to work independently.
• Positive attitude and must be meticulous, organised and reliable.
• Good command of English (Verbal and Written) is a plus.

Other Information

• Job Type: Full Time, Permanent
• 5.5 working days
• Immediate position

Join our team and become an integral part of a collaborative environment that values both customer dedication and team success.

Job Description:

We are seeking a dynamic Sales Executive to join our team. This pivotal role involves managing your Sales Channel and reporting directly to the General Manager.

As a Sales Executive, you will spearhead the development of an effective sales strategy aimed at expanding existing accounts while identifying and capitalizing on new channel opportunities to drive incremental sales.

Responsibilities:

• Strategize: Develop and implement robust sales strategies to foster growth within existing accounts and explore avenues for new business development.
• Customer Focus: Cultivate enduring relationships with customers, emphasizing long-term partnerships and understanding their evolving needs.
• Feedback Management: Handle customer feedback with professionalism, utilizing it as a means to enhance service and offerings.
• Team Collaboration: Work closely with the sales team, collaborating seamlessly to achieve collective sales objectives.

Requirements

• Minimum Poly Diploma in Marketing / Business Studies or any related field is preferred.
• Candidate without prior experience are welcome. While sales & marketing experience in the FMCG sector and hold a success track record are preferred.
• Computer literate and possess good interpersonal and communication skills.
• Good team player with excellent customer service attitude and dynamic.
• Self-motivated to work independently.
• Positive attitude and must be meticulous, organised and reliable.
• Good command of English (Verbal and Written) is a plus.

Other Information

• Job Type: Full Time, Permanent
• 5.5 working days
• Immediate position

Join our team and become an integral part of a collaborative environment that values both customer dedication and team success.

We are looking for a dynamic and passionate Sales Executive / Coordinator (Catering) to be part of our big family! You will be responsible for establishment and expansion of clientele, upholding quality service standards and branding initiatives.

If you are looking for a fulfilling career with Singapore's Largest Food & Catering Group, send us your application now!

Job Highlights

• Singapore's Largest Food & Catering Group
• Attractive Remuneration, Benefits and Commission Structure
• Indoor Sales Environment and Lunch Provided

Responsibilities

• Establish new sales opportunities using various sales prospecting channels
• Respond to telephone / online catering enquiries
• Assist clients in menu selection and proposal
• Build and maintain good client relationship and rapport
• Actively brainstorming or creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering
• Coordinate with internal food production and logistics team to ensure smooth delivery of catering events

Requirements

• Diploma/Degree in Hotel and F&B Management or equivalent
• At least 1 to 2 years of sales or business development experience in F&B / Catering / Hospitality experience
• Passionate about customer service and sales activities
• Outgoing personality and highly motivated
• Willing to work in the West

Interested applicants are invited to apply with your detailed resume via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

About Sunningdale

Sunningdale Tech Ltd is a leading manufacturer of precision plastic components. The Group provides one-stop, turnkey plastic solutions, with capabilities ranging from product & mould designs, mould fabrication, injection moulding, complementary finishings, through to the precision assembly of complete products.

Boasting a total factory space of more than 4 million sq feet, with more than 1,000 injection moulding machines and a tooling capacity of 2,000 moulds per year, Sunningdale Tech is focusing on serving four key business segments – Automotive/Aerospace, Consumer/IT, Healthcare and Tooling.

With manufacturing facilities across Singapore, Malaysia (Johor, Penang), China (Tianjin, Shanghai, Suzhou, Zhongshan, Guangzhou, and Chuzhou), Latvia (Riga), Mexico (Guadalajara), North America (Phoenix), India (Chennai), Thailand (Rayong), and Indonesia (Batam), Sunningdale Tech is strategically positioned to target and capture opportunities in diverse business sectors globally.

As an industry leader with deep engineering expertise and experience, Sunningdale Tech is driven to solve your challenges by applying our advanced capabilities & leading technology in ways that benefit you. We’re ready to provide solutions at every step of the process to reduce lead time and add value for customers, while maintaining our excellent quality. Beyond that, we build on our strong foundations to think out of the box and apply relevant new possibilities for your complex engineering problems. Customers can trust us to constantly solve challenges to meet their needs, and apply new ideas for better outcomes.

Responsibilities:

• Oversee daily operation of respective production requirements such as line productivity, efficiency quality yield and machine utilisation
• Maintain process control and carry out routine check verification and repair work
• Carry out periodic and preventive maintenance programs on both hardware and system software
• Maintain records of maintenance programs including plant equipment such as air compressor vacuum pump transformer and etc
• Assist Engineer in maintaining list of spare parts through timely reviewing to ensure minimum disruption to the production operation
• Ensure production operation meets the company’s quality policy and objectives and comply with customer requirements
• Assist Process Engineer in executing continuous improvement plan to attain cost reduction program for customer and to meet company’s goals
• Assist Production Supervisor in initiating action to prevent occurrence of product non-conformity
  Assist and execute the implementation of product non-conformity solution
• Raise safety awareness in assembly area
• Promote and cultivate good housekeeping behaviors in assembly area
• Take reasonable care of workplace health and safety; abide by all EHS policies and procedures; cooperate with Management and colleagues in EHS initiatives

Requirements:

• NITEC or Diploma in Mechanical Engineering or equivalent
• No Experience required. Training provided
• Willing to work 12 hours rotating shift

The above statements reflect the general tasks, duties, activities and/or responsibilities necessary to describe this position and is not intended to set forth all of the specific requirements of the job. These job duties/responsibilities may change or vary in response to business needs.

Only shortlisted candidates will be notified

Sunningdale Tech is an equal opportunity employer – we believe that a diverse and inclusive workforce will cultivate a vibrant, productive and innovative workplace where all employees are truly respected and valued.

All qualified applicants shall be considered for employment regardless of age, race, gender, gender identity, religion, marital status, medical condition, mental or physical disability, national origin, political and/or third party affiliation or veteran status. All offers of employment shall be conditioned upon successful completion of background checks, valid work passes and medical screenings, as applicable and/or mandated by law, and subject to the applicable local laws and regulations.