Job Description & Requirements

· Inform customers of current promotions and discounts

· Maintain positive business and customer relationships in the effort to extend customer lifetime value

· Self-improve continuously by way of experience and manager feedback

· Account management; Opening, managing/maintaining good business relationships with customers and closing of accounts.

· Order taking / collecting of market information

· Ensure proper control in credit management

· Delivery of POSM

· Perform other duties as assigned

· Ah-hoc deliveries during festive periods

-Driving License class 3

- Working Locations: Toh Guan / Changi;

Requirements:

• Candidate must possess at least Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): MS Office
• Preferably Junior Executive specialized in Sales - Retail/General or equivalent.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As an Inside Sales Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. 

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
• Create quotes and close smaller value deals. 
• Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.

• BA/BS degree, technical degree desired
• Native level of English.
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Responsibilities

• Co-develop and implement sales strategy for Datacenter Tech Division.
• Achieve sales revenue targets through servicing of new customers and existing clients.
• Conduct sales presentations, negotiations and preparation of sales proposals.
• Generate new accounts.
• Create, close and manage strategic customer projects, evaluates and resolves sales, technical and project implementation issues.
• Lead and strengthen the Sales Team for tangible performance according to business strategy plan.

Requirements

• Minimum Diploma/ Degree in Business, IT or Engineering.
• At least 3 years of sales experience in Information Technology, preferably in Data Center Field or Building Facility Field.
• Proficiency in Microsoft Office.
• Demonstrable skills in negotiation and sales presentations.
• Independent, resourceful and possess good business acumen and excellent communication skills.
• Capability in solution selling and generate new business, opportunity with new & existing clients.
• Candidates will be based in Singapore.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As a Sales Development representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security.

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.

• BA/BS degree, technical degree desired
• Native level of English.
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Some understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As an Inside Sales Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. 

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
• Create quotes and close smaller value deals. 
• Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.

• BA/BS degree, technical degree desired
• Native or very advanced level of Japanese.
• Fluent in English
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

OVERVIEW:

Sportradar are looking to bring in a seasoned leader with proven experience in building, developing, and scaling high performance sales teams in APAC, ideally within the sports betting and/or iGaming industry. As a region primed for huge growth, there is a particular focus on bringing sales leadership and excellence to the team. The successful candidate will report to the Senior Vice President, Head of Global Account Management based in London and work closely with the Executive Vice President, APAC on realising the company’s commercial strategy.

THE CHALLENGE:

• Formulate and communicate ambitious sales plans for the region and lead your sales team through clarity of direction, focused actions, and team effort.

• Be at the forefront of all revenue generation activities and work with the team to deliver exceptional account management and servicing.

• Identify the appropriate client segmentation so your team is spending their time on servicing our biggest clients and growing high-value accounts.

• Create a performance-driven culture by setting the right metrics that align with the company’s growth targets and business objectives.

• Work with the team to cultivate a consistent pipeline of new leads and prospects to develop, and stay on top of the numbers to ensure that corrective actions are put in place to change course when things are not working.

• Take responsibility for accurate forecasting and provide senior management with regular high-level sales updates for business planning and financial reporting.

• Collaborate and work closely with different departments within the organisation, including Marketing, Product, Content and Finance.

• Continuously develop the team’s knowledge of our products and services, and stay abreast of the latest market and industry developments, especially changes to licensing and regulations.

YOUR PROFILE:

• You have a proven track record of managing and developing a sales team in Asia within the sports betting and/or iGaming industry.

• A role model, showcasing both excellence and accountability; this starts with taking ultimate responsibility of your team’s performance and actions.

• You are revenue-driven but recognise that the client’s needs come first, and will work with internal stakeholders to ensure that client satisfaction is a top priority.

• You are always thinking ahead, anticipating risks and finding opportunities in crises. You thrive on ambiguity and are not afraid to challenge the status quo with novel ideas to complex problems.

• You show a genuine interest in coaching and developing every member of your team, and proactively help them eliminate roadblocks and guide them in achieving their targets.

• You will develop deep relationships with key clients in the region, becoming a trusted advisor whilst helping shape our product roadmap by sharing market insights and client feedback with management.

• You are an excellent, influential communicator, able to adapt your communication style to different audiences and persuade others with convincing arguments and facts.

OUR OFFER:

• Highly competitive compensation package, including equity and target-based bonuses.

• The opportunity to drive our regional sales strategy to meet the company’s aggressive growth objectives.

• Be one of the leaders in our mission to deliver an unrivalled betting and media solution encompassing platform, trading, odds and data.

• Flexible working environment, with plenty of opportunities to travel.

• Act as a Focal person to interact with the customer on our product quality and to meet customers' expectations.
• Responsible in managing the integration of Dell ODMs & Factory Configuration centers and driving quality metrics to plan. And continue improving factory processes to achieve the WW best product quality
• Act as focal point in driving the quality metrics  in the qualification period, sustaining and after sales service
• Manages customer engagements or quality processes by driving with internal cross-functional teams eg R&D, Factory, Service etc
• Generation the reports in the monthly cadence to drive customer improvements plan in the field return
• Be the main liaison with the customers' project initiatives and in driving on the ongoing plan to closure

KEY RESPONSIBILITIES

· Provide first-level technical support for our products, including troubleshooting and issue resolution.

· Monitor and maintain the operational status of the datacenter infrastructure.

· Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

· Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

· Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

· Document and report incidents, activities, and maintenance tasks according to standard procedures.

· Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

· Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

· Strong understanding of IT infrastructure, including servers, networking, and storage systems.

· Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.

· Excellent problem-solving and communication skills.

· Familiarity with ticketing systems and ITIL best practices is a plus.

· Relevant certifications in IT support and datacenter operations are advantageous.

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge.  You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care.  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.  You work in accordance with H&M standards, policies, procedures and legal requirements.

Direct customer service

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities

Store Operations

• Keep the fixtures full and tidy regularly throughout the day to maximise sales
• Ensure great garment care to sell the products in their best condition at the right time
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction

Team

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere
• Give honest and constructive feedback to your colleagues to develop their skills 
• Work in accordance with H&M standards and local legislation with Health & Safety and security routines,  to guarantee your own personal safety as well as the safety of your colleagues and our customers at all times 

Roles & Responsibilities:

Value Generation 

• Identify and develop new avenues for value creation through high-potential partnerships. 
• Drive partner engagement to exceed planned outcomes. 
• Collaborate with partners to create joint offering that maximize opportunities. 
• Monitor sales performance and implementation outcomes to maximize value. 

High-Potential           

• Identify key partners with high potential aligned with business goals. 
• Build and nurture relationships with high-potential partners. 
• Develop joint business plans that align with high-potential objectives. 
• Ensure partners are well-informed about our industry and GEO areas. 

ACV Optimization

• Focus on increasing Annual Contract Value (ACV) through partner relationships. 
• Collaborate with partners to align their business goals with ACV-driven initiatives. 
• Monitor and analyse ACV metrics, identifying areas for improvement. 

Implementation & Deal Management: 

• Share Best practice of submitting and maintaining deal reg & Deployment reg 
• Manage deal lifecycle, from initiation to closure, ensuring favourable outcomes. 
• Keep track of partner led implementation & their CSAT

Cross-functional Collaboration: 

• Collaborate with sales, marketing, and product teams to align partner activities. 
• Ensure seamless integration of partner vision into ServiceNow strategies. 

Performance Tracking and Reporting: 

• Track partner performance against value creation and their goals. 
• Provide regular performance reports and insights to internal stakeholders. 

Stakeholder Communication: 

• Maintain transparent communication with partners and internal teams. 
• Advocate for partners' needs and requirements within the organization. 
• Collaboration with Partner Success & Quality team for valuable insights 

Market Analysis & Partner Recruitment:

• Conduct market research to identify trends, competitive landscape, and opportunities. 
• Leverage market insights to shape partner strategies & partner recruitment (onboarding) 
• Work with the team to identify potential new partners and help to onboard as and when required

Our mission and where you fit in

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work – are you down for the challenge? 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Sales Manager, you’ll be given the challenge of leading and growing an ambitious team of Account Executives in a relatively new market for us, South East Asia.  As part of our Sales Leadership Team, you’ll play a critical role in strategic decision-making, identifying actionable areas for improvement, and making efficiencies to our go-to-market strategy for Malaysia and Singapore.

We are seeking a data-driven, growth focused and ‘hands on’ player-coach who will help to achieve our company goals. More about your team: our Account Executives inspire their customers to leverage HR transformation through Employment Hero, and run the full sales cycle from demo through to close. You’ll spend your time managing and building an amazing team while developing strong revenue growth for yourself, your team and Employment Hero.

You’ll work hand in hand with the SDR Lead, Channel Sales Lead, Head of Marketing for SEA, as well as MD for the region.

Want to know more about working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As our Sales Manager for South East Asia, you’ll be responsible for: 

• Executing our sales program that will ensure achievement of plan and net new revenue targets for each of your Account Executives
• Drive the performance of the team, ensuring individual and team sales targets are consistently exceeded and ensure full ownership and accountability of appropriate KPI’s
• Grow and lead - recruiting and retaining a high-performance and highly engaged sales team
• Train, develop and motivate sales team in skills, sales methodologies and activities, and product
• Work with your team to understand customer needs and requirements
• Create compelling, values based transformation opportunities that drive customer engagement
• Identify prospective markets and lead sources
• Assist with performing effective online demos to prospects when required
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting

Sales Planning

• Use knowledge of the market and competitors, identify and develop Employment Hero’s unique selling propositions and differentiators
• Work cross-functionally with marketing, other sales teams, and client services to develop strategies and execution plans to grow the pipeline
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales

Data & Reporting

• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Deliver consistent and accurate sales forecast reports utilising Salesforce
• Continuous tracking and optimising conversions, success and revising plans based on data
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Ensure usage of all sales tools such as Linkedin Sales Navigator, Cognism, Lusha, Whatsapp for business, Chilli Piper and SPIFF

Innovation

• Seek solutions to current problems both internally, externally and within the market
• Introduce first to market ideas that have not been considered or implemented
• Disrupt the market, inventing new product features
• Capture customer ideas and requests for new product features and feed this back to the product team
• Monitor research and development of other organisations in our market to ensure Employment Hero develops solutions faster than our competitors
  

What will you bring 

• 6+ years’ experience in high volume B2B sales, with a minimum 3+ years’ experience leading B2B sales teams
• Training in sales techniques/methodologies preferred
• Understanding of the Human Resources and Payroll Industry (SaaS would also be beneficial)
• Experience selling to SMEs at scale
• A track record of over-achieving on team targets and strong experience of coaching and mentoring your team
• Problem solving and analytical thinking with a natural interest for all aspects of data, analysis, excel and charts
• Energetic, driven and results-focused personality
• Ability to multitask, prioritise, and manage time effectively
• Thrive in a fast-paced and dynamic environment
• Willing to challenge the status quo, innovate, and look for smarter ways of doing things
• Bachelor's degree (business or commerce related) preferable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

That doesn’t mean, though, that you’ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there’s always someone willing to lend a helping hand.

Plus you’ll get to enjoy a number of great perks, including: 

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Please submit your resume and cover letter detailing your experience. Our Talent team will be in touch with you to schedule a meeting should your experience match what we are looking for. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Replace floor mats & install air fresheners at customers' locations
• To exchange and collect sanitary bin
• Follow all directions given by the Service Supervisor
• Ensure that company equipment remains in good and functional condition
• Maintain a positive and professional attitude when interacting with customers

• No work experience required as training will be provided
• Service technician with installation experience are welcome to apply
• Class 3 Driving license is required
• Must be willing to do outdoor job
• Service-oriented
• Mature candidates are welcome to apply

• Company vehicle and petrol card provided when allocated vehicle to drive for work
• Training provided
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Run infrastructure/system operations in School (NBS IT).

• Ensuring that all programme and department operations run seamlessly.

• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contributing to the design and implementation of infrastructure replacement plans.

• Assist the Undergraduate Programmes, Research Centres, Academic Divisions, Alumni, Career Services, and College Comms operations to streamline, digitize, and automate current work processes.

Maintain service level agreements and service improvements, and other areas.

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in Information Technology or other related discipline

• At least 2 years of experience in IT operations

• Possess a good Information Technology background in software and application support

• Proficient in troubleshooting software and application

• Proficient in asp, asp.net languages, MSSQL, and oracle DB

• Experienced in managing Teamsite

• Experienced in Power Automate will be an added advantage

• Demonstrated decision-making and problem-solving skills

• Is detail-oriented and capable of multi-tasking

• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization

• Serve as the functional subject expert for the systems that he / she will be handling

• Possess good teamwork and interpersonal skills

• Good oral and written communication skills

NTU’s Centre for IT Services manages the campus-wide IT Infrastructure and facilitate access to all Enterprise IT systems, as well as Learning systems and Digital Media.

Cyber Security which is part of Centre for IT Services is Responsible for the Cyber Security Governance, Risk, Compliance & Awareness, Architecture, Consultancy & Engineering, Security Monitoring, Incident Response, Threat Intelligence and Digital forensic investigation.

This role will be part of the Cyber Security Defense team. The role is expected to work with various teams throughout NTU to ensure feasible, compliant, and effective implementation in accordance to Cyber Security policies, standards, and procedures.

Responsibilities:

• Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Collaborate with infrastructure team to design and implement and maintain robust cloud security architectures, ensuring principles of least privilege, defense-in-depth and security by design.

• Design and implement security solutions to enable rapid detection and response to cybersecurity attacks.

• Operational support for Security Incident event management (SIEM) and other Enterprise security solutions. (eg Endpoint detection and response, Data Loss protection suite etc) for NTU and Autonomous institutes.

• Ensure standard operating procedures are reviewed up to date as well as operation metric reporting and performance requirements are met.

• Collaborate with internal teams, schools, or departments for onboarding of data sources for the SIEM.

• Review and continually enhance system performance and work with Computer Security Defense team in the development of new use cases to improve our Cyber threat detection capabilities.

• Conduct root cause analysis during system outage and troubleshoot within limited time constraints to ensure end user/ projects operations.

• Identify control gaps or weaknesses in current processes and recommend measures, tools or software application that will enhance the team capabilities and overall security posture of NTU.

• Responsible for capacity planning and disaster recovery testing for Enterprise security solutions.

• Participate in relevant audit activities.

• Responsible to the continuous improvement and support implementation of Enterprise security solutions.

• Participate in security projects or initiatives by the team.

• Lead and drive related Cyber defense initiatives to improve NTU cyber security posture.

Requirement:

• Degree in Computer Science, Computer Engineering, or related discipline

• CISSP, CISA, CISM, GIAC relevant IT security certification 

• At least 8 years of IT related working experience with at least 2 years of prior experience in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Candidates with prior experience in Security Engineering and Operations roles will have an advantage.

• Understanding and working experience in Cyber Security Incident detection and response practices and/or processes. e.g. NIST Incident Handling Guidelines, Cyber Kill Chain, MITRE ATT&CK Framework etc.

• Experience with Cyber Security solution such as Security Information & Event Management (SIEM), Endpoint Detection & Response, Threat Intelligence solutions, Privileged Access management or other enterprise security solutions.

• Experience in implementing security audits, controls, and mitigating measures on enterprise security solutions.

• Suitable Candidate with lesser relevant and demonstrable experience maybe considered for more junior appointment grade.

JOB FUNCTIONS

• Promote and sell the services of the company to a wide range of customers including Forwarders, Construction, shipyard etc. (This involves travelling to different places throughout Singapore.)
• Attend incoming email and phone call enquires.
• Draft and prepare quotations.
• Conduct sites visits and resolve issues, if necessary.

JOB REQUIREMENTS

• Experience in a Construction, Transportation or Forwarding related business would be an advantage.
• Minimum 3 year of full time working experience in any company.
• Able to work in a fast-paced and stressful environment.
• Knowledge of Mandarin dialects is essential to speak to customers.
• Possess a car with valid Singapore license and familiar with Singapore's Roads.
• Need to have own vehicle.
• Self-Motivated and responsible.
• Selected candidate will be guided and given time to learn the ropes as this is a niche yet very interesting industry.

Responsibilities:

• Preparation of quotation & process job orders
• Follow-up jobs with operation team and customer to ensure on-time delivery
• Administrative support to department
• Close billing and follow-up payment with customer
• To manage timely payment from customer
• Undertake ad-hoc duties assigned by Management

Requirements:

· Possessed minimum GCE 'O' level

· At least 1 year related working experience

· Candidate must be customer oriented

· Able to work in fast pace environment and a team player

· Energetic, resourceful and hardworking candidate

Proficient in Microsoft Words & Excel

JOB FUNCTIONS

• Promote and sell the services of the company to a wide range of customers including Forwarders, Construction, shipyard etc. (This involves travelling to different places throughout Singapore.)
• Attend incoming email and phone call enquires.
• Draft and prepare quotations.
• Conduct sites visits and resolve issues, if necessary.

JOB REQUIREMENTS

• Experience in a Construction, Transportation or Forwarding related business would be an advantage.
• Minimum 3 year of full time working experience in any company.
• Able to work in a fast-paced and stressful environment.
• Knowledge of Mandarin dialects is essential to speak to customers.
• Possess a car with valid Singapore license and familiar with Singapore's Roads.
• Need to have own vehicle.
• Self-Motivated and responsible.
• Selected candidate will be guided and given time to learn the ropes as this is a niche yet very interesting industry.

SGMP is specializing in AI website development and hybrid AI video production, dedicated to providing excellent brand image design and innovative e-commerce and business transaction platform websites to our clients. By combining AI technology and creative design, we deliver cutting-edge website solutions to meet their ever-growing needs.

Job Overview: We are looking for passionate and proactive business sales representatives to join our team. The primary responsibilities of this position include identifying potential clients, facilitating business partnerships, and customizing the best solutions for our clients. Successful candidates will have the opportunity to be involved in the convergence of cutting-edge technology and creative design to deliver innovative solutions to our clients.

If you specialize in any of the following sales approaches, please indicate them in your application:

1. Cold Call Expert: Salespeople proficient in cold calling and effectively arranging face-to-face meetings, adept at cold calling prospects, generating interest, and securing appointments, but may need further refinement in sales negotiation skills.

2. Solution Provider: Sales representatives skilled in presenting company services and proposing solutions, proficient in communicating with clients, understanding their needs, and offering customized solutions, playing a crucial role in the sales process.

3. Relationship Salesperson: Specializing in achieving sales targets through building and maintaining customer relationships and trust, providing continuous follow-up and support for any post-sales service.

Job Requirements:

- Excellent communication and negotiation skills, capable of building strong collaborative relationships with clients.

- Ability to flexibly utilize various sales approaches and customer contact channels, conducting sales activities based on company business needs and customer demands.

- Familiarity with the internet industry, with preference given to candidates with sales, marketing, or related field experience.

- Strong learning ability and self-motivation, with a keen interest in artificial intelligence and creative design.

- Team player with the ability to closely collaborate with the team to achieve sales targets.

Salary:

- Base salary is negotiable based on the candidate's work experience and capabilities.

- Commission: Corresponding commission rates will be provided based on actual performance and sales situations.

We aim to recruit individuals with dreams, passion, and aspirations to grow in the field of AI website development and creative design. If you are interested in this position and meet the requirements, please send your resume to our email address.

[email protected]

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Don’t underestimate the transformative aspect of events management. While most people can invite a group of individuals to meet, event planners earn their salt by taking the simple things — a collection of people, a venue, a common goal — and turning them into something extraordinary.

Event sales managers are responsible for all elements of event planning, including identifying event logistics and negotiating contracts. They coordinate event logistics, proactively communicate event information, and set clear expectations for event delivery. Event sales managers work well under pressure, are able to manage multiple activities simultaneously, and re-prioritize efforts when plans change or the need arises.

Event sales senior executives/ managers analyze and reconcile disparate event details, and consolidate the information into actionable event plans.

Responsibilities:

• To sell events and to manage and drive the event sales team to achieve revenue targets.

• To develop and implement the events marketing strategy and develop products within clients' budget & expectations.

• To provide direction for the event sales team in the general administration and operation of all events.

• To contribute to the Company's overall business activities and strategic planning .

• Ensure consistent targeted responses to sales enquiries and confirmed bookings

• Proactively sell venues to new clients growing the client base

• Proactive account management to grow incremental revenue including leading client presentations and negotiating agreements

• Create and implement practices and processes to ensure positive customer experiences to create repeat business

• Responsible for creating and delivering sales plan in coordination with client/guest experience – bring the sales plan to life! EVENT SALES STRATEGY

• Develops, prioritizes, and implements strategic sales plans, including customer promotion programs, press events, trade show activities, and sales meetings

• Pre-, day-of, and post-event sales and delivery team coordination, training, and accountability

• Ensure pitches line up with content being presented

Qualifications

• Event sales managers must have excellent interpersonal and organizational skills. High-energy and creative individuals, who possess excellent customer service and sales skills, are especially effective in this position.

• Individuals interested in pursuing the position of event sales manager should have a Local Diploma or equivalent; a bachelor’s degree and/or Certified Meeting Planner (CMP) certification are preferred.

• In addition, typically require three to five years of experience in organizing and managing events, including Corporate meetings, Trainings, luncheons, Dinner & Dance, Family Carnivals, teambonding and other special occasions are preferred.

Job Highlights:

• Competitive salary and benefits

• Great career progression opportunities

• Supportive and fun working environment with nurturing culture

• Training and mentorship provided

• Work in a fast-growing company that delivers real-world impact

• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!

• Great learning opportunities (everything from client management, sales opportunities, proposal, and pitching, etc)

• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)

• Great working environment with capable people, merit-based systems, and nurturing culture

• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements:

• At least 2-3 years of experience in corporate sales (events and/or hospitality sales will be preferred)

• Strong track record of meeting and/or exceeding Sales KPIs in previous roles

• Meticulous and great attention to detail

• Highly organized with good time management skills

• Have leadership experience managing and/or mentoring a team

• Strong communication skills – verbal, written, and presentations

• Able to work under pressure in a dynamic and fast-paced environment

• Proactive and can solve problems independently

• Work well with others as a good team player

• Demonstrate a high level of integrity and ability to handle confidential information appropriately

• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Role Summary

GVRN (“Govern”) is an automated back office solution for web3 organisations. We help founders with everything from incorporation, accounting and fundraising to the decentralisation phase of the organisation such as token generation events, setting up of a DAO and ongoing governance. In this role you will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships.

What you can expect to work on:

• Lead sales strategy and execution for all clients
• Develop market and competitive assessments to identify and drive new opportunities
• Develop new relationships with sales multipliers (eg. VC funds and accelerators)
• Build processes for top-down reachout, onboarding, activation, and expansion
• Support management in preparing sales forecasts and KPI reporting for use in organisational planning, financial forecasting, budget setting and strategic planning
• Assess the needs of our clients and gather feedback to improve upon existing products/services
• Work collaboratively across teams - including Engineering, Product and Marketing
• Eventually manage, inspire, and motivate a client-facing and high-performing team as the company scales

Skills and Qualifications:

• 2+ years of relevant experience gained in a B2B sales role targeting startups 
• Outstanding presentation and communication skills
• Excellent problem-solving and analytical skills 
• Strong focus on operational excellence and able to build processes from scratch
• Passionate about web3