Job Description:

The Freight Specialist plays a crucial role in ensuring the accuracy and compliance of our freight invoice audit processes. The successful candidate will have a good understanding of freight billing practices and have competency in optimizing invoice audit processes. In this role, you are to maintain close collaboration with Logistics Service Providers (LSP) and DFS 4PL Control Towers to ensure freight invoices are submitted in full and on a timely manner.

Claim management would be the next area that Freight Specialist need to focus on in ensuring all claim is being followed up closely and appreciate claim metrics is being measured. The Freight Specialist also have responsibilities for ensuring Inbound Delivery (IBD) are available promptly and accurately to avoid delays in goods receiving process. You will need to coordinate between Finance, Divisions and outsourced vendor (IVI) to ensure IBDs are available, and IBD exceptions are addressed in a timely and accurate manner. Aside from the above, the Freight Specialist must be able to handle essential analysis work in support of the Senior Manager, Freight Procurement. Reports into the pricing trend, IBD readiness and freight spends are some examples of core freight reports which this role is expected to manage.

Freight Invoice Audit:

• Audits freight invoices to ensure billings are made accurately against agreed rate cards; Timely processing of freight invoices for payment.
• Follow up closely with appointed LSP for invoice submission for internal audit and processing.
• Collaborate with internal stakeholders, especially finance, to enhance cross-functional communication and optimize invoice reconciliation processes. (through SOA management)
• Assist in developing and implement best practices for invoice verification and discrepancy resolution
• Assist in introducing potential technology solutions, such as audit software and automation tools, to enhance the efficiency of the invoice audit function.
• Assist in preparing monthly analysis on freight spend and provide insights about cost and risk reduction opportunities

Claim Management

• Collaborate with cross-functional teams to gather necessary documentation and facilitate swift claim submissions.
• Manage the claims management process for damaged, lost, or misdirected shipments, ensuring effective resolution.
• Monitor KPI performance on outstanding claims and communicate closely with our internal insurer whenever required by SOP.
• Track claims metrics and provide insights on trends and areas for improvement.
• Prepare monthly report and analysis on current outstanding claim.

IBD Management

• Prompt communication to internal stakeholders on shipment status and reacts to IBD related problems in a productive manner.
• Maintain strong rapport and working relationship with outsourced vendor on the creation of IBDs
• Ensures IBD are generated in systems accurately and on-time for inbound shipments.
• Resolve IBD exceptions accurately and promptly, ensuring minimal disruption to other downstream processes such as warehouse goods receipts and finance merchandise invoice payment.

Reporting

• Develop core freight reports together with Senior Manager, Freight Procurement to deliver summarized views over freight spend, KPI, trends studies for Management review
• Any other reports and tasks as deemed reasonable by DFS organization for this role

Key Requirements:

• Minimum Diploma
• 3 to 5 years with freight billing related experience
• Self-motivated, deadline oriented
• Collaborative, works well with team
• Must be an excellent communicator with an eye for detail.
• Proactive and work with sense of urgency to resolve freight issues.
• Demonstrate professional and polite demeanor with stakeholders.
• Strong analytical skills with proficiency in data analysis and reporting tools.
• Proficient in English
• Proficient in Microsoft Office Suite (Excel, Powerpoint),
• Minor understanding of PowerBI tools or any other analytical tools
• Contract role (immediate til 30 June 2025)

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Marketing Specialist

We are looking for a  Marketing Specialist to join us and work on exciting projects for our client - a leading video streaming service and their newest product. This enables more people to connect to this through their homes for a more collective experience. This role will see you work with global, regional, and local marketing managers and be responsible for driving campaign strategy and execution and laying the foundation for growth marketing and go to market activities in the region. 

Role: 

• Support growth marketing, GTM planning and programme management for the client and its service in the region.
• Project manage and execute growth marketing campaigns (e.g. brief development, media plan, experiment design, reporting results & learnings). 
• Lead localisation of campaigns across the region. Work with agencies to develop creative assets and localise them across multiple markets. Project manage localisation reviews of global and regional growth campaigns.
• Manage multiple stakeholders to bring campaigns to life. Provide regular status updates to cross-functional marketing teams.
• Support with team operations (the rhythm of business, capacity planning etc.)
• Collaborate with global, country and cross-functional teams and external agencies (e.g., creative development, production, and deployment agencies).

• Collaborate closely with the GTM team to translate campaign objectives into impactful creative briefs and ensure alignment between media strategy and creative execution.
• Lead the development and execution of A/B testing strategies to optimise campaign performance and creative effectiveness.

You:

• Bachelor's degree or equivalent practical experience
• 6+ years of marketing experience, including multi-stakeholder management across markets
• Industry experience working in the consumer-facing industry, consultancies, or an internet-based product or service
• Experience in growth marketing as well as project and campaign management
• Strategic mindset and continuous curiosity, with a unique combination of data-driven decision-making and pragmatic bias for action.
• Demonstrated talent at building strong collaborative partnerships with cross-functional teams and being adept at influencing strategy and investments with insights and data.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Purpose of the Job:

         Execute the sales delivery in the designated end market sector to meet sales forecasts and KPI’s. 

Key Responsibilities and Outcomes:

Sales Strategy and Delivery:

• Delivery of sales against agreed targets (directly or working with distributors)
• Use value added selling techniques to maximise sales opportunities
• Direct customer ownership and sales activity to deliver.
  • Customer penetration
  • Profitability and growth
  • End to end sales delivery across product portfolio
• Provide technical solutions and advice to customers
• Manage individual territories and accounts

Sales Forecasting:

• Ensure accurate and transparent sales forecasting across accounts

Channel Management:

• Deliver operational excellence across different channels and in collaboration with other internal teams
• Use business development approaches to expand the customer base and potential revenue streams by identifying and setting up new customers
• Regular reporting using Rotork CRM on activities such as market intelligence, quotations, customer visits

Market Sector Value Proposition Input:

• Feed business intelligence into line manager

Regional Voice of the customer:

• Customer ownership to drive excellent customer relationships
• Provide face to face communication with customers

Sales Support Leadership:

• Working collaboratively with Application Engineering, Customer contact, internal sales and other back office sales activities as required
• New product introduction, campaign and event management where required
• Demonstrate Rotork products and provide familiarisation training as needed to build internal and external knowledge and understanding of Rotork products

People Leadership:

• Lead self to deliver against Rotork vision and strategy
• Driving change and growth with the right balance of entrepreneurial decision making and good corporate citizenship; ensuring decisions are made for One Rotork at all times

Budget Management:

• Fulfil reporting responsibilities, including performance and sales plans, forecasting and other KPIs

Project Pipeline and Project Oversight:

• Review project scope for products to be added onto Approved Vendor Lists and project specifications

Internal Collaboration:

• Work effectively through a matrix structure to build and maintain strong and productive internal relationships
• Adhere to governance tools and processes
• Feed business intelligence into Commercial function as required

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

Responsibilities

• Identify customers: Find new customers through referrals or cold calling
• Build relationships: Maintain contact with customers and work to establish long-term relationships
• Explain products: Provide information about products and services, and how they can help customers
• Negotiate prices: Discuss prices and terms with customers, and prepare sales agreements
• Process sales: Process transactions, handle returns, and provide discounts
• Resolve issues: Respond to customer questions and complaints
• Plan sales: Create sales strategies and work towards sales targets
• Attend events: Attend conferences and trade shows to learn about new products and customer needs

We are a Singapore Company having globally registered www.sessomco.com and is looking for a Sales Manager with advanement to a Director role.

Roadmap would read, establish sales channel in Singapore and Malaysia for the first 6 months then globally.

1) Ready sales channels

2) Highly self motivated

3) At least 6 years in FMCG industry

4) Computer literate

Thanks

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Growth Marketing Specialist (CRM & Mobile)

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a Senior Growth Marketing Specialist,  you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 6+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology-led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing/hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience in using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

JOB SUMMARY

We're in search of a dynamic Technical Specialist/Assistant Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.

• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

Able to work both independently and collaboratively as a valuable team player.

The Regulatory Compliance Specialist will support the Senior Regulatory Compliance Manager in ensuring that the company operates in full compliance with the Payment Services Act 2019 and Monetary Authority of Singapore (“MAS”) anti-money laundering (“AML”), and counter-terrorism financing (“CFT”) regulations.

The role involves managing day-to-day compliance activities, including but not limited to, transaction monitoring, regulatory reporting, and reviewing internal processes, while working closely with business units to maintain adherence to regulatory requirements. As part of a small compliance team, the Regulatory Compliance Specialist will have a hands-on role and the opportunity to contribute directly to the overall compliance strategy.

General

• Support the Senior Manager in the implementation of compliance policies and procedures, and in drafting new policies and procedures
• Execute regular reviews and audits of the company’s compliance framework to ensure its effectiveness
• Support the Senior Manager in reviewing, updating and maintaining the company’s compliance program including ensuring an effective compliance risk management and control system.
• Support the Senior Manager in updating the yearly AML training program
• Monitor AML/CFT developments and regulatory changes in Singapore, ensuring the business stays informed and processes align with updates
• Liaise with global / regional teams on compliance procedures and best practices
• Engaging with business teams to understand their operations, objectives, and challenges to provide relevant compliance guidance and ensure alignment with regulatory requirements
• Any other ad-hoc matters including, but not limited to, responding and investigating requests from regulators, addressing compliance related queries from internal stakeholders

AML

• Continuously monitor transactions for unusual or suspicious activities using the company’s transaction monitoring platform
• Analyse and investigate red flags arising from the transaction monitoring system
• Perform sanctions screening on relevant parties
• Investigate and resolve potential sanctions hits, escalating confirmed matches as needed
• Maintain accurate records of investigation activities and decision making

Regulatory Reporting and Audits

• Support in the preparation and submission of regulatory reports and filings to the MAS, reports to management on a periodic basis on levels of compliance, and/or any issues arising from specific monitoring activities
• Support the year-end external audits and liaise closely with external auditors to ensure that the company’s regulatory reporting is completed on time

Responsibilities

• Sales of slimming, facial and beauty treatments
• Provide advices on customer's skin and weight management and answer customer enquiries
• Hands on facial, slimming and hair removal treatments when necessary
• Answer customer enquiries and book appointment for customers
• Handle front desk work and stock inventory

Requirements

• At least 5 years experience in sales and hands-on of facial and slimming treatments
• Beauty certificate is an added advantage but training will be provided
• Willing to learn slimming, facial and other beauty skills
• Able to work any shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Responsibilities:

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

Company: Doctor Clean Private Limited

Location: Singapore

Work Hours: 9:00 AM - 6:30 PM

Days: 6 days a week

Remuneration : SGD$2200 - $2400 + additional incentives + OT applicable

About Us: Doctor Clean Pte Ltd is a leading cleaning service provider in Singapore, specializing in high-quality cleaning solutions for residential and commercial clients. Our team is dedicated to delivering exceptional service with a focus on detail and customer satisfaction.

Position Overview: We are seeking a reliable and motivated Cleaning Supervisor to join our team. The ideal candidate will oversee cleaning operations, ensure quality standards are met, and lead a team of cleaning staff. This role requires a valid Singapore driving license (manual, Class 3) and the ability to perform physical tasks.

Key Responsibilities:

Qualifications:

Benefits:

English, Class 3 Driving License, Customer Service

About the job

As a member of the Business Navigation team, you play a key role in securing timely posting of the schedules that delivers to the needs of the store. You also seek and coordinate business opportunities through optimised staff planning focused on our people, customer and business needs.

Your assignment

• You are responsible for managing the store’s staff planning process from forecasting to planning and execution of timely staff planning schedules to ensure that scheduling complies with all labour regulations and internal guidelines.

• You will support department managers in the development, adaptation and improvement of schedules to ensure that they are within the forecasted hours with updated co-worker availability and skill levels.

• You collaborate closely with internal stakeholders to identify areas for improvement within the store’s planning processes.

• You provide staff planning expertise, support and training of end-users in optimising co-workers’ scheduling.

• You are responsible for tracking the performance of the scheduling process through regular monitoring of staff planning KPIs by producing schedule-related reports and daily review of real-time scheduling adherence.

• You will support administrative duties associated with schedule creation and timecard management.

Your profile

• At least 3 years of relevant work experience in a similar capacity within a customer-oriented service industry.

• Proven analytical skills, with experience in staff planning, budgeting, and forecasting.

• Good understanding of key business drivers, leveraging this knowledge to contribute to achieving business objectives.

• Process-oriented and results-driven, with the ability to analyse large volumes of data.

• Meticulous and detailed with ability to work under tight deadlines and able to pivot priorities effectively to align with changing business needs.

• Strong follow-up skills with a sense of urgency, ensuring that tasks are completed on time.

• Possess strong communication and interpersonal skills, enabling effective collaboration with business partners to align staffing and scheduling with operational needs.

• Strong IT proficiency, including intermediate skills in MS Excel, PowerPoint, and report generation, to support data analysis and decision-making.

• Able to commit to shift work, weekends and public holidays.

About the job
We want to fill this position with a proactive enthusiast who can support the growth of IKEA through development of tools, solutions, and planning models to develop business performance management capabilities, together with the team.

Your assignment

• To analyse, design, develop, maintain, and administer integrated plans and models, within and including the integrated planning solutions and tools, including preparation of technical documentation, user guides and training materials.
• To answer queries from end users relating to the integrated planning tool and models.
• To support the Business Navigation team in the capture, delivery, and prioritisation of planning, forecasting and simulation needs.
• To support with the driving of an integrated planning culture across the business, through use of this single source of truth on budgets, forecasts and plans for streamlining simulations, business steering, follow ups and management reports.
• Support on financial and commercial analytics or other relevant topics and analysis.

Your profile

• Experience with developing Planning Analytics / TM1 or similar OLAP / Functional databases solutions, broad understanding of data analytics, having worked for any part of the analytics cycle, with at least 3 years’ experience.
• Fundamental understanding of financial concepts and the core purpose of integrated planning across functions including designing data capture templates and workflows.
• Exposure to working on various planning models in financial, retail, logistics, human resources, as well as fundamental understanding of digital technology and computer science concepts would be an added advantage.
• Strong interest and passion in business navigation & analytics, with a hint of love for IKEA and Home Furnishing and our culture and values.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Job Responsibilities:

• Develop and maintain relationships with clients to meet any changes or updates to event orders.
• Identify critical requirements and expectations for each event with client.
• Develop a thorough understanding of clients’ needs and responsible to act on behalf of client to ensure smooth delivery of service.
• Work closely with respective operations and culinary team to ensure completeness of all related admin and documentations (Orders, PO/DO, SOP, etc)
• Have product knowledge and create a unique selling proposition.
• Lead generation, proactively following up with Marketing campaign.
• Secure yearly contracts for catering.
• Any other ad-hoc duties as assigned by the Company.

Job Requirements:

• At least 5 years of working experience in the related field is required for this position.
• Candidate must possess at least a Diploma or Bachelor's Degree in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Institutional Catering or Business.
• Strong profile and accounts on F&B catering contacts and institutions catering are an added advantage.
• Good and reliable contacts for F&B catering.
• Excellent motivational and organization skills.
• Strong interpersonal, communications skills and attention to detail.
• Ability to plan, execute and manage outdoor catering events will be important criteria for this position.
• Proficient in Microsoft Office Suite.
• Bilingual as need to communicate/liaise with customers

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In today's rapidly evolving digital landscape, trust and collaboration are essential in mitigating cyber risks and enhancing security.

We are looking for a dedicated Cloud Infrastructure Engineer (Network Specialist) to join our dynamic team! This role is critical for designing, implementing, and managing cloud network infrastructures that support our business objectives.

A brief summary of your job responsibility:

• Implement, operate and manage service-wide network infrastructure systems and services.
• Configure and troubleshoot network devices, including routers, switches, firewalls, and wireless access points / controller.
• Perform regular maintenance and/or patching to ensure the security, efficiency, and reliability of the network infrastructure.
• Prepare detailed documentation and reports for network configurations, processes, and service records.
• Work with the operations leads in ensuring the smooth operations management and enhancement of the service-wide network infrastructure systems and services.
• Work with the Agency stakeholders, service counterparts, operations leads and vendors in ensuring the smooth delivery of services and in meeting the SLA (Service Level Agreement) for the service-wide network infrastructure and services.
• Work with the service counterparts and participate in the matters related to procurement, asset management and audit of the service-wide network infrastructure and services.
• Perform network automation, i.e. capturing user requests from portal, to triggering workflow and implementing backend changes such as routers, firewalls, switches, etc.
• Overseeing all stages of network automation including prototyping, design, development, testing, releases and post support, including continuous enhancements.
• Develop and review the codes (e.g. in HTML, JavaScript, JSON, Python, etc) to ensure feature releases or enhancements are well-tested and ready for production.

To succeed in this role, you will ideally have:

• Minimum 5 years of relevant experience in network operations / implementation role
• Proven expertise in network switching and routing
• Strong understanding and hands-on experience in TCP/IP, NAT, QoS, Spanning-tree, Trunking, Dynamic routing (OSPF, BGP)
• Highly proficient with hands-on experience in one of the following network areas: DNS / DNSSEC, Proxy, VXLAN / Data Centre Network, MPLS / IPSec VPN / WAN / SD-WAN
• Proficient in configuring and managing firewalls (e.g. Palo Alto, Checkpoint, Cisco Firepower) and/or network load balancers
• Working experience in programming in Python, Ruby, Javascript, Powershell, Bash or Batch scripting is an added advantage.
• Experience in deploying and managing IT infrastructure systems with configuration management tools such as Ansible, Chef or Puppet
• Good problem-solving and analytical skills
• Excellent time management skill and able to work independently in a fast-paced setting
• Good communication skills and keen to learn new technologies
• Candidates who possess industry certifications such as CCNA, CompTIA Network+, JNCIA-Junos, Palo Alto Networks Certified Network Security Administrator
• Experience with network monitoring tools and network management software
• Familiar with cloud networking and virtual environments
• Preferably familiar with Government ICT environment and/or with experience in hosting environments
• Experience in implementing and/or managing large scale enterprise data centre networks that contained minimally 1000 network points
• Experience in implementing and/or managing a WAN consisting of minimally 10 sites
• Experience in setting up Wi-Fi solutions, including AP and controller configurations

Join us to build a meaningful career with Assurity Trusted Solutions, where your talent and expertise will make a significant impact!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We appreciate your interest in our company, and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

A DAY IN THE LIFE AS COFFEE SPECIALIST

You will create a delightful customer experience for our customers by ensuring that the maintenance of the boutique appearance are in accordance to the company policy (well-ordered, correct equipment, properly presented), ensuring that the display cubicles are filled with capsules, machines and accessories on a daily basis, welcome the Boutique clientele and identify their needs and to advice both prospects and Club members on Nespresso products and services. You will also need to initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products and maintain a pro-active approach towards the customers and to maximise the sale of all the Nespresso products presented in the Boutique (coffee, machines and accessories). As the Coffee Specialist, you are part of the team to ensure boutique operations excellence are being maintained such as compliance to the correct opening / closing of the Boutique procedures and payment are made in order based on a defined procedure. You will contribute actively to achieve individual and boutique targets.

WHAT MAKES YOU SUCCESSFUL

• Excellent proficiency in English is essential.
• Experience in working with High end/luxury/premium FMCG or retail brands would have an added advantage.
• Preferable with at least 2 years of experience in direct customer sales and/or 2 years of experience in supervising/coaching a team
• Must have a strong work ethic, integrity and total honesty (transparency and trust)
• Service-oriented
• Have passion to constantly update oneself with our Sales Guidance
• Curiosity and ability to generate creative ideas
• Able to communicate complex messages in a simple way
• Energized by tough challenges and is a team player

Job Opportunity: Meat Shop Assistant at 85 House of Meat (Halal Shop)

We are looking for a reliable and hardworking individual to join our team at 85 House of Meat, a trusted halal shop specializing in high-quality frozen meats.

Your responsibilities will include assisting with the sale of frozen chicken, beef, and Mutton, specifically cutting chicken and beef to customers' preferences, packing orders, and serving customers with a friendly and professional attitude. You will also be responsible for cleaning and washing the shop to maintain a hygienic and organized environment, ensuring compliance with standards.

Requirements:

• Minimum education: Primary 6.
• Basic English communication skills to interact with customers.
• Basic calculation skills for handling orders and transactions.
• No prior experience is required, as training will be provided. Prior experience in a similar role is a plus but not mandatory.

We are seeking someone who is detail-oriented and capable of working in a fast-paced environment.

How to Apply: Please send your resume or interest via email to [email protected].