You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge.  You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care.  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.  You work in accordance with H&M standards, policies, procedures and legal requirements.

Direct customer service

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities

Store Operations

• Keep the fixtures full and tidy regularly throughout the day to maximise sales
• Ensure great garment care to sell the products in their best condition at the right time
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction

Team

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere
• Give honest and constructive feedback to your colleagues to develop their skills 
• Work in accordance with H&M standards and local legislation with Health & Safety and security routines,  to guarantee your own personal safety as well as the safety of your colleagues and our customers at all times 

Roles & Responsibilities:

Value Generation 

• Identify and develop new avenues for value creation through high-potential partnerships. 
• Drive partner engagement to exceed planned outcomes. 
• Collaborate with partners to create joint offering that maximize opportunities. 
• Monitor sales performance and implementation outcomes to maximize value. 

High-Potential           

• Identify key partners with high potential aligned with business goals. 
• Build and nurture relationships with high-potential partners. 
• Develop joint business plans that align with high-potential objectives. 
• Ensure partners are well-informed about our industry and GEO areas. 

ACV Optimization

• Focus on increasing Annual Contract Value (ACV) through partner relationships. 
• Collaborate with partners to align their business goals with ACV-driven initiatives. 
• Monitor and analyse ACV metrics, identifying areas for improvement. 

Implementation & Deal Management: 

• Share Best practice of submitting and maintaining deal reg & Deployment reg 
• Manage deal lifecycle, from initiation to closure, ensuring favourable outcomes. 
• Keep track of partner led implementation & their CSAT

Cross-functional Collaboration: 

• Collaborate with sales, marketing, and product teams to align partner activities. 
• Ensure seamless integration of partner vision into ServiceNow strategies. 

Performance Tracking and Reporting: 

• Track partner performance against value creation and their goals. 
• Provide regular performance reports and insights to internal stakeholders. 

Stakeholder Communication: 

• Maintain transparent communication with partners and internal teams. 
• Advocate for partners' needs and requirements within the organization. 
• Collaboration with Partner Success & Quality team for valuable insights 

Market Analysis & Partner Recruitment:

• Conduct market research to identify trends, competitive landscape, and opportunities. 
• Leverage market insights to shape partner strategies & partner recruitment (onboarding) 
• Work with the team to identify potential new partners and help to onboard as and when required

 

Our mission and where you fit in

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work – are you down for the challenge? 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Sales Manager, you’ll be given the challenge of leading and growing an ambitious team of Account Executives in a relatively new market for us, South East Asia.  As part of our Sales Leadership Team, you’ll play a critical role in strategic decision-making, identifying actionable areas for improvement, and making efficiencies to our go-to-market strategy for Malaysia and Singapore.

We are seeking a data-driven, growth focused and ‘hands on’ player-coach who will help to achieve our company goals. More about your team: our Account Executives inspire their customers to leverage HR transformation through Employment Hero, and run the full sales cycle from demo through to close. You’ll spend your time managing and building an amazing team while developing strong revenue growth for yourself, your team and Employment Hero.

You’ll work hand in hand with the SDR Lead, Channel Sales Lead, Head of Marketing for SEA, as well as MD for the region.

Want to know more about working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As our Sales Manager for South East Asia, you’ll be responsible for: 

• Executing our sales program that will ensure achievement of plan and net new revenue targets for each of your Account Executives
• Drive the performance of the team, ensuring individual and team sales targets are consistently exceeded and ensure full ownership and accountability of appropriate KPI’s
• Grow and lead - recruiting and retaining a high-performance and highly engaged sales team
• Train, develop and motivate sales team in skills, sales methodologies and activities, and product
• Work with your team to understand customer needs and requirements
• Create compelling, values based transformation opportunities that drive customer engagement
• Identify prospective markets and lead sources
• Assist with performing effective online demos to prospects when required
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting

Sales Planning

• Use knowledge of the market and competitors, identify and develop Employment Hero’s unique selling propositions and differentiators
• Work cross-functionally with marketing, other sales teams, and client services to develop strategies and execution plans to grow the pipeline
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales

Data & Reporting

• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Deliver consistent and accurate sales forecast reports utilising Salesforce
• Continuous tracking and optimising conversions, success and revising plans based on data
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Ensure usage of all sales tools such as Linkedin Sales Navigator, Cognism, Lusha, Whatsapp for business, Chilli Piper and SPIFF

Innovation

• Seek solutions to current problems both internally, externally and within the market
• Introduce first to market ideas that have not been considered or implemented
• Disrupt the market, inventing new product features
• Capture customer ideas and requests for new product features and feed this back to the product team
• Monitor research and development of other organisations in our market to ensure Employment Hero develops solutions faster than our competitors
  

What will you bring 

• 6+ years’ experience in high volume B2B sales, with a minimum 3+ years’ experience leading B2B sales teams
• Training in sales techniques/methodologies preferred
• Understanding of the Human Resources and Payroll Industry (SaaS would also be beneficial)
• Experience selling to SMEs at scale
• A track record of over-achieving on team targets and strong experience of coaching and mentoring your team
• Problem solving and analytical thinking with a natural interest for all aspects of data, analysis, excel and charts
• Energetic, driven and results-focused personality
• Ability to multitask, prioritise, and manage time effectively
• Thrive in a fast-paced and dynamic environment
• Willing to challenge the status quo, innovate, and look for smarter ways of doing things
• Bachelor's degree (business or commerce related) preferable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

That doesn’t mean, though, that you’ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there’s always someone willing to lend a helping hand.

Plus you’ll get to enjoy a number of great perks, including: 

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Please submit your resume and cover letter detailing your experience. Our Talent team will be in touch with you to schedule a meeting should your experience match what we are looking for. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Replace floor mats & install air fresheners at customers' locations
• To exchange and collect sanitary bin
• Follow all directions given by the Service Supervisor
• Ensure that company equipment remains in good and functional condition
• Maintain a positive and professional attitude when interacting with customers

• No work experience required as training will be provided
• Service technician with installation experience are welcome to apply
• Class 3 Driving license is required
• Must be willing to do outdoor job
• Service-oriented
• Mature candidates are welcome to apply

• Company vehicle and petrol card provided when allocated vehicle to drive for work
• Training provided
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Run infrastructure/system operations in School (NBS IT).

• Ensuring that all programme and department operations run seamlessly.

• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contributing to the design and implementation of infrastructure replacement plans.

• Assist the Undergraduate Programmes, Research Centres, Academic Divisions, Alumni, Career Services, and College Comms operations to streamline, digitize, and automate current work processes.

Maintain service level agreements and service improvements, and other areas.

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in Information Technology or other related discipline

• At least 2 years of experience in IT operations

• Possess a good Information Technology background in software and application support

• Proficient in troubleshooting software and application

• Proficient in asp, asp.net languages, MSSQL, and oracle DB

• Experienced in managing Teamsite

• Experienced in Power Automate will be an added advantage

• Demonstrated decision-making and problem-solving skills

• Is detail-oriented and capable of multi-tasking

• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization

• Serve as the functional subject expert for the systems that he / she will be handling

• Possess good teamwork and interpersonal skills

• Good oral and written communication skills

Hiring Institution: NTU

NTU’s Centre for IT Services manages the campus-wide IT Infrastructure and facilitate access to all Enterprise IT systems, as well as Learning systems and Digital Media.

                                                           

Cyber Security which is part of Centre for IT Services is Responsible for the Cyber Security Governance, Risk, Compliance & Awareness, Architecture, Consultancy & Engineering, Security Monitoring, Incident Response, Threat Intelligence and Digital forensic investigation.

This role will be part of the Cyber Security Defense team. The role is expected to work with various teams throughout NTU to ensure feasible, compliant, and effective implementation in accordance to Cyber Security policies, standards, and procedures.

Responsibilities:

• Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Collaborate with infrastructure team to design and implement and maintain robust cloud security architectures, ensuring principles of least privilege, defense-in-depth and security by design.

• Design and implement security solutions to enable rapid detection and response to cybersecurity attacks.

• Operational support for Security Incident event management (SIEM) and other Enterprise security solutions. (eg Endpoint detection and response, Data Loss protection suite etc) for NTU and Autonomous institutes.

• Ensure standard operating procedures are reviewed up to date as well as operation metric reporting and performance requirements are met.

• Collaborate with internal teams, schools, or departments for onboarding of data sources for the SIEM.

• Review and continually enhance system performance and work with Computer Security Defense team in the development of new use cases to improve our Cyber threat detection capabilities.

• Conduct root cause analysis during system outage and troubleshoot within limited time constraints to ensure end user/ projects operations.

• Identify control gaps or weaknesses in current processes and recommend measures, tools or software application that will enhance the team capabilities and overall security posture of NTU.

• Responsible for capacity planning and disaster recovery testing for Enterprise security solutions.

• Participate in relevant audit activities.

• Responsible to the continuous improvement and support implementation of Enterprise security solutions.

• Participate in security projects or initiatives by the team.

• Lead and drive related Cyber defense initiatives to improve NTU cyber security posture.

Requirement:

• Degree in Computer Science, Computer Engineering, or related discipline

• CISSP, CISA, CISM, GIAC relevant IT security certification 

• At least 8 years of IT related working experience with at least 2 years of prior experience in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Candidates with prior experience in Security Engineering and Operations roles will have an advantage.

• Understanding and working experience in Cyber Security Incident detection and response practices and/or processes. e.g. NIST Incident Handling Guidelines, Cyber Kill Chain, MITRE ATT&CK Framework etc.

• Experience with Cyber Security solution such as Security Information & Event Management (SIEM), Endpoint Detection & Response, Threat Intelligence solutions, Privileged Access management or other enterprise security solutions.

• Experience in implementing security audits, controls, and mitigating measures on enterprise security solutions.

• Suitable Candidate with lesser relevant and demonstrable experience maybe considered for more junior appointment grade.

Hiring Institution: NTU

 

The Senior QA Specialist will lead and support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for multi-product s and also provides QA support for Audit Management.

Responsibilities:

• Monitor day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a large scale, multi-product, and GMP biotech contract manufacturing facility.

• Highly motivated individual and have superior skills in all areas relevant to the job.

• Member of cross-functional site team(s) on projects/ issues.

• Lead in complex deviation investigations, change controls, CAPA proposals and closure of discrepancy reports.

• Superior ability to troubleshoot.

• A competent Reviewer and Approver of SOPs, protocols, reports or records.

• Able to coordinate between departments for multiple parallel activities.

• Understanding of advanced topics pertaining to cGMP.

• Participate in Customer / Agency Audits and Inspections as required.

• Identify process pathways and work to develop improvements in strategy.

• Help/Transfer and quickly assimilate to leadership role in other process areas.

• Assume Supervisory responsibility in absence of supervisor

• Understands and articulates company business strategy. Maintains a broad view of the

  business, recognize changes and trends in the appropriate area in which the individual

  operates.

• Any other tasks as and when assigned by supervisor.

Requirements:

• Engineering/Science Degree or higher from recognized institution with 5 to 10 years’ experience in Validation / Quality unit in the Biopharmaceutical industry

• Familiar with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7).

• Good knowledge and experience of the practical and theoretical requirement of quality management system in GMP facility 

• Good interpersonal skills

• Effective Communicator (oral and written)

• Exhibit good quality decision making traits

• Meticulous, Systematic and Analytical Mind

• Team player who can operate independently, with strong focus on safety, quality and timelines.

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Role Summary

GVRN (“Govern”) is an automated back office solution for web3 organisations. We help founders with everything from incorporation, accounting and fundraising to the decentralisation phase of the organisation such as token generation events, setting up of a DAO and ongoing governance. In this role you will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships.

What you can expect to work on:

• Lead sales strategy and execution for all clients
• Develop market and competitive assessments to identify and drive new opportunities
• Develop new relationships with sales multipliers (eg. VC funds and accelerators)
• Build processes for top-down reachout, onboarding, activation, and expansion
• Support management in preparing sales forecasts and KPI reporting for use in organisational planning, financial forecasting, budget setting and strategic planning
• Assess the needs of our clients and gather feedback to improve upon existing products/services
• Work collaboratively across teams - including Engineering, Product and Marketing
• Eventually manage, inspire, and motivate a client-facing and high-performing team as the company scales

Skills and Qualifications:

• 2+ years of relevant experience gained in a B2B sales role targeting startups 
• Outstanding presentation and communication skills
• Excellent problem-solving and analytical skills 
• Strong focus on operational excellence and able to build processes from scratch
• Passionate about web3

EBC Group, a globally recognized financial services provider, is seeking a talented and dynamic Sales Business Development Manager to join our team. As the Sales Business Development Manager, you will be responsible for identifying and developing new business opportunities to drive revenue growth and expand our customer base. You will work closely with the sales and marketing teams to create and execute strategies to achieve sales targets and meet business objectives. This is an exciting opportunity to make a significant impact in a fast-paced and innovative industry.

Responsibilities

• Identify and prospect potential clients and develop new business opportunities
• Build and maintain strong relationships with clients, partners, and stakeholders
• Understand client needs and tailor solutions to meet their requirements
• Collaborate with internal teams to develop customized proposals and presentations
• Manage the end-to-end sales process, from lead generation to contract negotiation and closure
• Keep updated on market trends, competitor activities, and industry developments
• Analyze sales data and generate reports to track sales performance and identify areas for improvement
• Participate in sales meetings, conferences, and industry events to expand network and enhance brand visibility
• Meet and exceed sales targets and contribute to the overall growth of the company

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum of 5 years of experience in sales or business development
• Demonstrated success in identifying and closing new business opportunities
• Strong network of business contacts and relationships with key industry players
• Excellent communication and negotiation skills
• Ability to understand client needs and develop tailored solutions
• Strong analytical and problem-solving abilities
• Self-motivated and driven to achieve targets
• Experience in the financial services industry is preferred
• Willingness to travel for client meetings and industry events

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

 

Overview:

As a Talent Acquisition (TA) specialist, you will play a key role in sourcing, acquiring, and onboarding top talent to meet the organization's needs. You'll be responsible for developing a talent acquisition strategy, executing/supporting various talent acquisition activities, implementing strategies to attract qualified candidates, and ensuring a seamless hiring process.

Key Responsibilities:

1. Talent Acquisition Strategy: Collaborate with the Head of HR to develop and implement TA strategies aligned with the company's objectives and talent needs.

2. Sourcing and Screening: Utilize various sourcing methods (job boards, social media, networking, etc.) to identify and attract potential candidates. Review resumes, conduct initial screenings, and assess candidates against job requirements.

3. Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers. Provide support in conducting interviews, assessing candidate skills, and facilitating the selection process.

4. Candidate Experience: Ensure a positive candidate experience throughout the recruitment process by maintaining clear communication, providing timely feedback, and guiding candidates through each stage.

5. Employer Branding: Assist in promoting Activate’s brand through job postings, social media, and TA events to attract top talent and maintain a positive organizational image.

6. Data Management: Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS) or HRIS. Generate reports and analyze recruitment metrics to optimize processes and make data-driven decisions.

7. Onboarding Support: Collaborate with other colleagues in HR and hiring managers to facilitate a smooth onboarding process for new hires, ensuring all necessary documentation and orientation activities are completed.

Education: Bachelor’s degree in Human Resources, Business Administration, or related field.

Experience: Minimum 7-10 years prior experience in talent acquisition which MUST include in-house experience. Familiarity with applicant tracking systems and TA tools is a requirement. Prior TA experience in IT or technology industries is a clear advantage.

Communication Skills: Excellent verbal and written communication skills to engage effectively with candidates, hiring managers, and internal stakeholders.

Organizational Skills: As an individual contributor, you need to be able to pay strong attention to detail and possess the ability to manage multiple tasks simultaneously in a fast-paced environment.

Relationship Building: Ability to cultivate relationships with candidates, hiring teams, and external partners to facilitate successful recruitment efforts.

Critical & Structured Thinking: Be able to analyze issues critically, identify the root causes, understand the context, generate options, and select the option that best addresses the issue.

Adaptability: Flexibility to adapt to changing priorities and business needs while maintaining a high level of professionalism.

Assertive & Diplomatic: Be able to be assertive yet diplomatic when dealing with internal and external stakeholders to be able to achieve work objectives without casting any negative image for the company and the HR department.

• Fun working environment
• Flexible Benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Perform marketing and sales of Company’s products in local and overseas markets.
• Conduct market research and undertake product development projects.
• Establish production plan and sales control and provide input for yearly sales budget.
• Provide technical service and handling of customer’s requests and feedback.
• Develop new customers and new applications to expand sales and enhance profitability.
• Act and comply with corporate governance and ISO requirements.
• Participate in Company’s Workplace Safety & Health programs.

• Degree in Chemical Engineering or Chemistry or Polymer Science or Rubber & Plastic Technology
• Preferably with 1 - 2 years of working experience in sales/marketing and technical service of polymer products.
• Knowledge in international trading will be added advantage.
• No experience can consider as training provided.
• Opportunity travel to SEA countries for meet up with client.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345
Triton AI Pte Ltd
License no. 21C0661

• Up to $3300 (Entry Degree) and $4500 (Experienced Candidates within Chemical Industry)
• Permanent Role with AWS and Variable Bonus
• MNC Chemical Manufacturing Company, CBD near MRT stations
• Entry Level for Degree in Chemical Engineering

Manager, Fraud and Investigation Specialist Posting Date: 27 Nov 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department UOB Group Wholesale Banking helps companies and institutions optimize their business operations and cash flow, manage risks, expand into new markets and manage their capital needs by providing tailored financial solutions, services and sector insights. We develop trusted partnerships by focusing on our clients' long-term interests and by helping them meet their strategic objectives. Our unique combination of local, in-country presence and expertise, astute Asian market insights and regional network connectivity enables us to help unlock Asia's potential for our clients. The role will be with the Group Wholesale Banking, Client Fulfilment Services Investigations Team. Job Responsibilities We are looking for a passionate and inquisitive individual to join our Financial Crime Investigations Team ("the Team") in Group Wholesale Banking's Anti-Financial Crime Operations. As an investigation specialist, you will assume responsibilities to conduct comprehensive reviews in a timely manner. The individual is also expected to assist in assessing fraud related escalations and prevent the commission of fraud against our customers. Responsibilities Conduct investigation / reviews into corporate fraud and financial crime risks in accordance with legal, regulatory, and internal policies. Review account / transactions to establish any red flags on fraud and financial crime risks. Liaise with internal stakeholders (e.g. Relationship Managers and Business Units) and customers to obtain clarification and corroboration on account / transactions. Compile and document case review findings and recommendations on appropriate account strategy to mitigate fraud and financial crime risks identified. Where necessary, prepare fraud related evidence for submission to the Authorities or to facilitate FIDREC resolution. Support Business Units to respond to fraud and financial crime related issues and queries from both internal and external stakeholders (including the authorities and correspondent banks). Ensure timely reporting and escalation of significant risk issues to management. Appraise management on investigations statistics and cases of interest. Support IT initiatives from a sharing perspective via investigative insights to enhance ongoing anti-fraud monitoring. Job Requirements The ideal candidate should possess the following qualities: Graduate Degree from a recognized university (preferably Accountancy, Banking, Economics or Law) or relevant professional qualification in financial services or audit. At least 3-5 years working experience in investigations and/or audit, either within the Banking Industry or in law enforcement. Strong investigative mindset and attention to details. Team player with strong inter-personal and communication skills and ability to network, engage and influence business stakeholders independently. Excellent written report and skilled in MS office suites. Candidate with trade anti-money laundering experience would have added advantage. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Business Function: Here at the DBS Transformation Group, we focus on nurturing the culture of the "World's Best Digital Bank" (Euromoney, 2016 & 2018) and Best Bank in the World (Euromoney 2019). Our approach is a combination of both science and art; we immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to make banking joyful (while having lots of fun)! Responsibilities: Work with internal and external stakeholders on the strategy development and planning of GSTAR and Transformation Group Track, measure and manage performance to meet unit goals. Identify potential risks to ensure timely action is taken to bridge gaps. Support management by preparing presentations and reports with analytical and strategic information gathered from various data sources or from stakeholders Support strategic projects/initiatives to address unit's needs and opportunities Craft communication to support senior leadership and management team to convey key messages to the organisation Support the unit's external speaking engagements/visits in alignment with DBS brand messaging Support leadership team in organising meetings, conferences, townhalls to support and drive unit's agenda Keep proper files and archives of performance data, reports, budgeting and meeting notes Requirements: Bachelor Degree with more than 8 years of working experience in banking, data/technology companies or management consulting Strong follow-up skills; responsive and proactive Self-starter with strong experience in developing and implementing new ideas Excellent in crafting decks, memos, speaking engagement notes for senior management A problem solver who is able to work with ambiguity and possess strong business acumen Excellent communication skills - verbal and written Data-driven and detailed Proven experience in managing multiple stakeholders and teams, in areas of responsibilities Timely delivery and excellent quality on KPIs and projects - ability to demonstrate thinking out of the box, not accepting status quo, consistently looking for opportunities to improve/enhance areas of focus Possess excellent Microsoft office skills, especially Powerpoint and Excel

Who you are: You have our customers' best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them. You see yourself as a companion on our clients' journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client's unique needs and requirements. You're self-motivated, and always on the lookout for opportunities to grow - whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it's no surprise that you're consistently meeting your personal goals and targets. Last but not the least, you're focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures. To you, clients come first (and we like that). Your background: You have a Bachelor's degree from a recognised university or a diploma from a local polytechnic. You are interested in financial planning or wealth management. Prior work experience is not a requirement. You enjoy interacting with people, are a good communicator and able to conduct yourself professionally. You are willing to work on a flexible schedule that includes weekends. Candidates with more years of relevant financial advisory experiences will be considered for Senior Wealth Planning Manager or Deputy Team Head job position. What we offer: We offer attractive remuneration and a comprehensive benefits package. We also have a recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations. We will provide you with structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management. We have digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers). Ready to apply? Take the next step. Click on the link below to apply and receive an email notification from our AI Chatbot, JIM within 2 hours. Interact and complete the mandatory assessments on JIM. You will be invited for a face-to-face interview with our Branch Manager and HR if you are shortlisted. Job Description - Wealth Planning Manager (Insurance Specialist) - 2023 (220000MU) (dbs.com)

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com . Aon's Benefit Index ® , Nomura's benefits rank #1 amongst our competitors Department overview : Transfer Pricing is a mature and established function within the Tax team of Nomura's Finance division. The Transfer Pricing team is global in nature, with team members in all regions across London, New York, Tokyo, Singapore and Mumbai. We have a significant presence in Mumbai, providing support on analytical and operational Transfer Pricing matters. The Transfer pricing team for each region rolls up into the regional tax team of Asia ex Japan ('AeJ'), which thereafter rolls into Global Tax function. Role description: Reporting to the Regional Head of Tax in AeJ, you will be supporting the Group manage its Wholesale Business Transfer Pricing (TP) policies, provide support to business and corporate stakeholder and manage TP risk for AeJ. Whilst the primary focus of the role is to be responsible for all AeJ TP matters. Another key aspect of the role is to contribute to the global TP initiatives and also regional tax matters. Functionally, the remit of the role is broad, covering the following areas: Policy setting and strategic review including the TP risk profile of each entity in AeJ Implementation and execution of TP policies, including review of key TP transactions and supporting legal entity in TP reporting TP audit defence and tax authority engagement including APA strategy and implementation as well as audit defence for the dozen countries where Nomura has operations within AEJ. Provide guidance and support to regional teams regarding transfer pricing issues, including reviewing and advising on intercompany agreements and assisting with transfer pricing audits. Build and maintain strong relationships with tax authorities, external advisors, and industry peers to stay abreast of transfer pricing developments and ensure the company's transfer pricing practices are aligned with industry standards. Stay informed about changes in transfer pricing regulations and best practices, and proactively identify and address potential risks and opportunities. TP documentation including local file reports but also benchmarking, fact finding and policy rationale Requirements: Minimum Degree from an accredited University Minimum 10 years' experience in Transfer Pricing within a financial institution or an international accounting firm Experience in transfer pricing principles, methodologies, regulations, international tax such as Corporate Tax and Indirect Tax and transfer pricing principles for Asia Pacific region Qualified Chartered Accountant or CPA certificate Proven track record of successfully developing and implementing transfer pricing strategies that align with business objectives and comply with tax regulations. Excellent analytical, problem-solving, and decision-making skills, with the ability to navigate complex transfer pricing issues and provide practical solutions. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Excellent communication and presentation skills, with the ability to effectively communicate complex transfer pricing concepts to non-tax professionals. Strong leadership and team management skills, with the ability to motivate and develop a high-performing team. Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. DISCLAIMER : This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer

You’ll be working in the Regulatory Tax Management Team in Singapore. We provide operational tax support, custody data maintenance, custody market rules & control support (CMRC), and offer quality client services to Institutional Clients. Act as a subject matter expert for handling and processing of Custody Static and Reference Data Liaise with clients and custodian on the setup and documentation of the external custody account Perform quality control on the reference data setup and ensure compliance with the Custody market rules and control Provide change/system enhancement requirements to ensure system is up to date with the market rules Perform UAT testing to ensure system rules/logic is implemented as per expectation Perform investigations and support when the system is not behaving as per expectation Be on the lookout for ways to improve processes, reduce risks, strengthen controls and increase customer satisfaction

We’re looking for Business Risk Specialist! One of the top tier bank is currently looking for a Business Risk Specialistto expand their team. We’re looking for candidate with good communications skills, analytical and problem solving skills to join the team! If you are able to work under pressure and meet submission deadlines with minimal advice, you are the one!   Job Responsibilities: To perform control reviews in order to assess cases which do not meet the Investment Suitability disclosure requirement Reviews will be time critical and required to be performed in line with a newly agreed control review methodology which includes review of front office communications with clients, including (i) detailed email review, (ii) detailed review of internal contact notes / call reports, and (iii) if required, tape listening.  To carefully document the review approach, comprehensively document the review findings and provide a final assessment / conclusion for cases requiring discussion or escalation Become a subject matter expert ('SME') on the control, giving considered feedback on how the control is operating and if and how over time it may be improved   What you'll need to succeed: Good knowledge or background in risk, controls, investigations, compliance, audit and/or legal, and experience working in the Banking Industry. Risk-oriented personality who has the ability to differentiate borderline risk issues from critical fraudulent. Proficiency in Cantonese, besides English and Mandarin   Hays Registration Number: 200609504D, EA License: 07C3924, Registration ID Number: R22108490

We’re looking for someone like that to join our team: building & maintaining relationships with various client advisers, client adviser assistants, custodians, counterparties, stock lending, risk and offshore teams. manage the risk and controls of the corporate actions processes and continue to evolve/streamline/minimise risk across income, mandatory and voluntary events. assist and drive the implementation of various change initiatives for the corporate action processes. work closely with the APAC Wealth Management Corporate Actions team to provide day to day support, assist in meeting their objectives and strategies, and achieve their business plans for the year.

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

We're heading in one direction, the future. We’d love you to join us. 

The Opportunity

Quantexa is looking for a highly motivated sales professional to drive growth in financial institutions across the South-East-Asia. As a FSI Sales Director, you will be responsible for executing the sales go-to-market strategy, identifying new opportunities, building our pipeline, winning new deals, and meeting company targets. This is a role for a strong enterprise sales professional who has a proven track record in closing complex enterprise software deals. The role is ideally suited to a business hungry hunter who can open new accounts and has the required gravitas to manage C-suite stakeholders.  

 

What you'll be doing

Typical responsibilities include: Working with the Head of Sales, SME teams & APAC Alliances director to define and execute the sales strategy and go to market plan for the South-East-Asian financial services sector; consistently delivering against sales targets; contributing to the overall growth of the business; winning new logos and aggressively expanding our footprint with existing logos. 

Our clients are local and global banks and Insurance firms, and our employees are expected to react to demanding client needs and agendas, however, this role will be predominantly Singapore- or Malaysia-based. 

You should have the following: 

• A good understanding of the key South-East-Asian financial services landscape 
• Ideally, some experience of any of the following:  

• Advanced Data Analytics / Big Data 
• AI/ML  
• Financial crime/KYC solutions   
• Data Management 

• Expertise working and solution selling within South-East-Asian FSIs 

• Ambitious and energetic with strong inter-personal skills 
• Good team player, capable of delivering results in less than perfect circumstances 
• Emotionally intelligent and good reader of people 

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary

The Role Responsibilities An experienced Financial Markets Sales representative based in Singapore with a primary responsibility of covering Commodity Derivatives for Corporate and Commodity Trader Clients. The mandate will be focused on commodity flow business in Asia time zone across asset classes - Energy, Base Metals, Precious Metals and Agricultural Commodities. Responsibilities include but not limited to pricing and quoting clients, booking deals, calculation of XVA, RoRWA, ROE etc. Developing client relationships with key clients and originating new business will be an important part of the job. Responsibilities The role is to cover the existing client portfolio of Commodity clients in ASA and GCNA with focus on developing new business opportunities with the Chinese space. In addition this individual will grow the structured commodity portfolio and originate new business and clients. Strategy Involvement with GAMS on accounts and use FAMs where applicable. Fully understand and utilize the Global Sales Manager scheme in order to drive cross border revenue Work closely with Trading, Research, Structuring, Credit, CIB, and Risk to drive collaboration and cross-sell with the IC space Maintain awareness and understanding of the Groups business strategy and model appropriate to the role. Manage, maintain and improve assigned existing accounts Drive and stimulate corporate marketing efforts Develop the Standard Chartered Bank brand Business Achieving assigned full year budget as per annual P3 document for client income from allocated clients. Within this budget, generate specific Financial Markets Product mix as per P3 Document Ensure the Bank's clients receive pricing and support, both in terms of trading and market information Responsible as Individual Contributor to revenue targets. Awareness and understanding of the wider business, economic and market environment in which the Group operates Processes The role will involve liaising with clients and executing trades and orders in line with SCB's policy and procedures consistent with all FM Sales staff globally including Order Handling, Record Keeping and Best Execution Accountable for ensuring appropriate frameworks and operational infrastructures are in place to enable the business processes to be efficient, appropriate and compliant with internal policies, procedures, codes and applicable external laws and regulations Monitor the utilization of each client's trading limits with SCB, obtain specific approval for any excess likely to arise as a result of a particular transaction Continued provision of best in class service to help build the financial markets relationship. Taking responsibility for the global financial markets relationship for key clients where appropriate. This will require liaison with Relationship Managers and SCB product specialists in other regions in which clients are active, to help build the global franchise with dedicated coverage accounts. Take ownership of all aspects of service delivery to the client within financial markets, including support functions such as operations. Assist in setting up adequate infrastructure to facilitate dealing (book platform, PPG, CA monitoring, seeing approvals with TCRM/GMR/LC etc) Drive/follow Financial Market themes and key initiatives and close alignment with the risk books People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners. Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation Contribute to continuous process improvement and sharing best practice. Risk Management Adherence to all Group Policies and relevant legislation covering credit, operational, reputational risk among others. Commitment to Group Code of Conduct Timely completion of all e-leaning, attestations and requests for information. Risk Governance Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Willingness to 'speak up' in the event of any realized or perceived breach of group conduct rules or laws by colleagues Willingness to work with any local regulators in an open and cooperative manner Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Key stakeholders Internal: Trading, Structuring, MTCR, Operations, Risk, Credit, Legal & Compliance, CCIB Coverage, TB, Ecommerce Sales External: Key clients and potential clients, Local Regulators & Other Government Departments, Competitors Other Responsibilities An outgoing personality with good people skills Strong communication skills Self motivated and driven to succeed Independent and self-reliant but also able to work as a team Experience in the physical commodities space preferred Understanding of commodity value chain across production, trading and consumption Proactive and engaging. One who makes things happen instead of waiting for things to happen A team player that is willing to help between commodities team to ensure business continuity Analytical mindset and ability to solve problems Existing client relationships with Chinese SOE and independent refiners preferred Our Ideal Candidate 7+ years of experience in Commodity Derivatives for Corporate and Commodity Trader Clients Academic or Professional Education/Qualifications; i.e. standards required for roles Licences and Certifications/accreditations; i.e. internal/externally required Professional Memberships; i.e. required for roles for continuous development/ improvement/awareness of current practices etc Bank training; i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific, Languages: Business Communication On the job training on booking and pricing systems Structured learning as per MAS guidelines for RNF representatives Role Specific Technical Competencies Data Analysis Tools Knowledge of Customers Operational Risk Operations - Back Office - Products Options & Exotics Problem Management Process Sales Support and Administration Sales Systems Service Excellence About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities To investigate risk events / cases:- Referred by Law Enforcement Agencies (e.g. Police Orders) Escalated by Financial Crime Surveillance Operations (ACT & AA, as appropriate) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening); Internal escalations submitted or referred by Business &/or other Conduct, Financial Crime and Compliance (CFCC) stakeholders (Country, Region or Group) on concerns of financial crime; Intelligence or information received via law enforcements' production orders, AML/CFT Industry Partnership (ACIP) advisories or Monetary Authority of Singapore; and Any other matter as directed by Director Case Investigations and/or Head of Financial Crime Compliance (SG). Identifying suspicious transactions / activities and filing Suspicious Transactions Reports, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT. To support Director Case Investigations to lead and manage the Singapore Financial Crime Compliance (FCC)'s Case Investigation Team, as required, including but not limited to:- Ensuring timely reporting and escalation of significant risk issues to management; and Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purpose. Other relevant responsibilities are:- Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations; Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm; Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management; Assess risks arising from products / segments / geographies / customers / transactions; Analyse significant financial crime risk events (e.g. SAR's, non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally as well as externally across all relevant jurisdictions; Ensure that significant investigations are concluded internally and externally where relevant (including cross-border); Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Other Responsibilities Embed Here for good and Group's brand and values in Singapore FCC; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Our Ideal Candidate Compliance professional with 2+ years of experience with specific focus on FCC (AML/CFT, Sanctions and ABC), particularly in case investigation. Be well-verse in the understanding of the MAS Notice 626, and other like guidance / circulars. Regulatory engagement with local regulators. Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk. Must possess excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to manage and give leadership to functional stakeholders. Sound judgement on business practices, regulatory relationship management and reputational risk. Personal authority and integrity with proven ability to establish relationships and exert influence at the most senior levels of the Country and with regulators and other external stakeholders. Be able to operate independently and demonstrate robustness in ethics and resilience. Role Specific Technical Competencies Spot Opportunities Solve Problems Take the Lead Build Resilience Collaborate Communicate Deliver Sustainably Compliance Policies and Standards Compliance Advisory Compliance Review and FCC Assurance Surveillance (including Screening and Monitoring) Investigations Compliance Risk Assessment Regulatory Liaison Manage Change Manage Projects Manage Conduct Manage People About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

• Provide a high-level of support to our partners restaurants
• Understand the partner lifecycle and how the three verticals work together 
• Work closely with the wider Customer Success team to ensure goals are being met across our partner base in the APAC region
• Become a trusted advisor to our partner restaurants by helping them gain the most out of our platform and reach optimum value
• Maintain an expert level understanding of our product and service to clearly communicate the value
• Have a commercially minded approach to nurturing our partner base
• Proactively engage with partners to mitigate churn risk through early assessment of their use of the Quandoo service and product
• Be the voice of our partners to provide internal feedback on how we can improve