Job Description

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Collaborate with team members to achieve individual and shop sales target
• Develop customer relationships and provide excellent customer service
• Train new comers, motivate all sales staff
• Assist in daily operational duties such as cashiering transactions, inventory and ad hoc duties that may be assigned by the Store Manager

Requirements:

• One year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Role Description

We are seeking a seasoned Sales Director to lead and drive our customer acquisition, go-to-market strategies, and institutional partnership initiatives. In this senior role, you will work closely with the leadership team to shape and execute critical sales strategies, positioning DigiFT as a leader in the fintech space.

You will take ownership of developing investment opportunities, leveraging online channels and industry events to attract investors to our regulated platform and digital asset offerings. This is a high-impact role for a strategic, results-driven leader with a proven track record in driving sales growth in a fast-paced, dynamic industry.

Key Responsibilities

• Design and build the sales capabilities to support the growth of DigiFT.
• Develop and implement sales strategies to acquire new institutional and accredited investors through a strong personal network as well as DigiFT’s resources.
• Manage all aspects of client relationships, including account opening and client queries.
• Work with key internal stakeholders, e.g. product, marketing, legal, and compliance, to ensure smooth go-to-market launch in different markets.
• Represent DigiFT at key events and conferences to build brand awareness as well as customer pipeline.

Qualifications

• Degree in any discipline.
• 7+ years’ experience in traditional finance and/or DeFi sales with a proven track record.
• Self-motivated and able to work in a result-oriented, fast-paced environment.
• Excellent communication and presentation skills.
• Multi-lingual is a plus (English and Mandarin) as you will be working across different cultures and geographies.
• Authorized representative to sell securities under Singapore MAS or Hong Kong SFC considered a big benefit for consideration.

Mon to Fri 9am - 6pm

Job Requirements

• Assist the CEO and Director of the company in responding to emails from the customer

• Assist in sales by generating and following up on business leads

• Identify potential customers, reach out to them with business proposal etc

• Follow-up via emails and phone calls and assist with enquiries

• Support client acquisition and retention by understanding customer requirements

• Work closely with the Sales Support team in a fast-paced environment to execute sales activities

• Performing administrative tasks such as filing, data entry and answering phone calls

Requirements :

• Technical knowledge of telecommunication equipment or IT will be an added advantage

• Must be driven, resourceful and collaborative

• Min Diploma holders. Degree in electrical or electronics will be an added advantage

• Possess right attitude to learn and support

• No specific technical knowledge or skill is expected in this role

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Job Responsibilities:

• Research and identify potential clients and business opportunities.
• Seek out leads through various channels such as cold calling and building a client database.
• Establish and maintain strong relationships with clients.
• Negotiate terms, secure new business, and maintain existing business.
• Achieve and exceed sales targets set by the organization.
• Identify opportunities for market expansion and growth.
• Work with the operations team to ensure smooth service delivery.
• Generate reports on sales performance and market trends.
• Stay updated on industry changes and advancements.

Job Requirement:

• Relevant business development/sales experience in freight forwarding/logistics Industry
• Sales driven oriented personality
• Willing to travel within Singapore
  

Interested candidates may send their CV to Caris (Reg No. R1109826) at [email protected] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

· 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;

· Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;

· Knowledge of different domains of IT Security;

· Working & hands-on experience in administering the IT Security Solutions;

· Must have experience in working in similar Production setup in Run (Operations) mode;

· Ability to apply risk based approach while working on assigned responsibilities;

· Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;

· Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;

· Excellent in analytical, communication and documentation skills;

· Must have strong understanding of ITIL processes and comfortable working in process oriented environment

Procurement Specialist (Contract)

You will be responsible for the procurement of spares/parts, supplies and services for the maintenance and operation of the power plant and its facilities.

Responsibilities

• Collaborate with plant engineers and personnel from the maintenance / operations / facilities teams on the requirements of the materials / services based on stipulated technical specifications and scope of work descriptions.
• Perform sourcing activities from both local and overseas vendors.
• Prepare and send out RFQs to the relevant suppliers/vendors and monitor their submissions.
• Conduct supplier evaluation and manage selection processes to ensure submissions are in line with the technical and commercial specifications.
• Expedite the delivery of the order and communicate with the internal stakeholders for any changes to the order as needed.
• Resolve supply, quality, and service invoicing issues with vendors and ensure commercial, legal and contractual compliance in all the procurement transactions.
• Undertake procurement continuous improvement initiatives.

Requirements

• Engineering degree in Mechanical / Electrical / Control & Instrumentation or equivalent.
• Technical procurement experience in a similar environment will be advantageous.
• Strong technical knowledge and evaluation writing skills.
• Excellent planning, organising, communication, and negotiation skills.
• Proficiency with MS Office suite especially Excel. SAP experience will be a plus.
• Resilient, self-driven and independent team player with the good ability to work multi-task and meet deadlines.

JOB DESCRIPTION:

iNCREDi BOWL is looking for Operations Specialist whose responsibilities include

- Planning quarterly, monthly, weekly work schedule that aligns with the group goals and ensures smooth operations

- Hands on approach in ensuring prompt delegation of resources among outlets

- Daily interaction with outlet managers and kitchen heads to plan and supply all items in the menu fromt the central kitchen (one of the outlets)

- Ensuring timely supply of ingredients to respective outlets by creating supplies order channels and assigning the responsbilities to outlet staff

- Assess sales data and liaise with marketing incharge to boost cash cows and push slow moving yet potential items in the menu

- Prepare monthly & quarterly data to identify slow moving items in the menu so as to declutter the work flow in the kitchen and hence, removing cash flow blockers

- Daily surprise checks in a) outlet kitchens to ensure SFA standards are maintained and b) service area to maintain and improve cleanliness and customer experience that the brand aspires to project as a health food chain

Requirements:

1. Pleasant personality and well versed in English (written and oral) compulsory

2. Minimum of 6 years experience in Food & Beverage sector which includes atleast 3 years experience as supervisor

3. People and process management skills. Highly critical that individual is organised in his/her approach to work

4. Willingness to take on additional responsiblity and work in high pressure environment

5. Leadership attitude rather than just manager attitude

6. Remuneration commensurates with industry best standards.

7. If interested, please send your CV to [email protected] along with a brief write up on your work schedule (at least 200 words)

8. Educational requirements are disregarded for this position as we believe in efficiency rather than fancy qualifications (English language skills is compulsory)

9. Holds food safety certification from workforce skills qualifications

Food and Beverage Sales Manager:

* Create and execute strategic sales plans to meet or exceed sales targets and expand the customer base.

* Recruit, train, and motivate sales representatives to enhance their performance and achieve company goals.

* Conduct market analysis to identify new business opportunities, understand customer needs, and stay ahead of competitors.

* uilding and nurturing strong relationships with customers to maintain high levels of satisfaction and loyalty.

* Tracking and analyzing sales performance metrics to identify areas for improvement and ensure targets are met.

* Leading negotiations with clients and suppliers to secure favorable terms and deals.

* Working closely with marketing, product development, and operations teams to align efforts and optimize sales.

* Strong verbal and written communication skills for effective interaction with team members and clients.

6 working days (Roster)

8 hours per day

Job description:

- Demonstrate and explain products in order to persuade customers to purchase products

- Identify interested and qualified customers in order to provide them with additional information

- Distribute promotional materials in a friendly, approachable manner

- Exhibit in-depth knowledge of our products

Leaflet flyers, hang posters and etc. to promote our product

- Maintain positive client relationships

- Report on outcome of promotional projects

Job Requirements:

- 3 to 5 years sales promoter experience in similar industry

- Experience in kitchen appliance sales a major plus

- Outstanding interpersonal skills; excellent communicator

- Self-sufficient and comfortable working independently when needed

- Incredible customer service skills

- Creative thinker and adept problem solver

Job description

• Develop business opportunities and sales pipeline that lead to sales closure and achieving sales targets;
• Identifying and researching to identify new business opportunities and potential new markets;
• Identify and pursue prospects through various lead-generated activities, including direct mailing, cold-calling, and referral programs;
• Meet with prospects to understand their purchase decision-makers;
• Collaborate cohesively with internal and external stakeholders to ensure customer satisfaction;

Requirements:

• Minimum 5 years of working experience related to Business applications and cloud solutions, ERP experience is an advantage;
• Passionate in engaging customers and providing excellent service;
• Team Lead experience in fostering collaboration and achieving project goals.
• Result-oriented individuals who are experienced in managing clients’ and business partners’ relationships and expectations;
• Sound problem-solving ability in a sales environment and ability to qualify and close business opportunities;
• Good creativity skills, coordination skills, interpersonal skills, and business analytical skills are preferred;
• Good command of English to communicate and present effectively.

KuaLu Technology provides enterprises with a one-stop, anytime-anywhere online office engine, integrating underlying corporate data to enable rapid cloud-based approvals for HR, finance, procurement, and administrative management. It also features intelligent meeting and AI-powered search functions, helping businesses enhance daily management efficiency and ensure data security.

Location: Southeast Asia

Responsibilities

1. Sales Strategy Development:

• Design and implement sales strategies for office software to achieve regional revenue and growth targets.
• Identify and prioritize business opportunities in key Southeast Asian markets.

2. Channel Development:

• Build and manage partnerships with local distributors, resellers, and system integrators.
• Strengthen relationships with channel partners to ensure optimal coverage and performance.

3. Team Management:

• Recruit, train, and lead a high-performing sales team.
• Set clear sales objectives, monitor team performance, and provide regular feedback and coaching.

4. Market Analysis:

• Analyze market trends, competitor activities, and customer needs to inform product positioning and sales strategies.
• Work with the marketing team to localize campaigns and promotional efforts for target markets.

5. Client Relationship Management:

• Build long-term relationships with enterprise clients, understanding their needs to provide tailored solutions.
• Negotiate contracts and close high-value deals.

6. Cross-functional Collaboration:

• Coordinate with product, marketing, and technical teams to ensure seamless delivery of solutions to clients.
• Provide feedback to R&D teams on local market needs and feature requirements.

Qualifications

1. Experience:

• 8+ years of sales experience in the software industry, with at least 3 years in a leadership role.
• Proven track record of managing sales in office software or related sectors.
• Extensive knowledge of the Southeast Asian markets, particularly in Singapore, Malaysia, Indonesia, and Thailand.

2. Education:

• Diploma’s degree or higher in Business, Marketing, IT, or a related field.

3. Skills:

• Strong understanding of software sales cycles, licensing models, and SaaS/PaaS solutions.
• Excellent negotiation, presentation, and communication skills.
• Ability to manage and motivate a team to achieve aggressive targets.
• Analytical mindset with the ability to derive actionable insights from data.

4. Language:

• Proficiency in English and Mandarin (preferred for communication with Chinese-speaking clients and partners).

5. Personality Traits:

• Results-driven, self-motivated, and adaptable to changing market dynamics.
• Strong cross-cultural understanding and ability to work in diverse environments.

KuaLu Technology provides enterprises with a one-stop, anytime-anywhere online office engine, integrating underlying corporate data to enable rapid cloud-based approvals for HR, finance, procurement, and administrative management. It also features intelligent meeting and AI-powered search functions, helping businesses enhance daily management efficiency and ensure data security.

Location: Southeast Asia

Responsibilities

1. Sales Strategy Development:

• Design and implement sales strategies for office software to achieve regional revenue and growth targets.
• Identify and prioritize business opportunities in key Southeast Asian markets.

2. Channel Development:

• Build and manage partnerships with local distributors, resellers, and system integrators.
• Strengthen relationships with channel partners to ensure optimal coverage and performance.

3. Team Management:

• Recruit, train, and lead a high-performing sales team.
• Set clear sales objectives, monitor team performance, and provide regular feedback and coaching.

4. Market Analysis:

• Analyze market trends, competitor activities, and customer needs to inform product positioning and sales strategies.
• Work with the marketing team to localize campaigns and promotional efforts for target markets.

5. Client Relationship Management:

• Build long-term relationships with enterprise clients, understanding their needs to provide tailored solutions.
• Negotiate contracts and close high-value deals.

6. Cross-functional Collaboration:

• Coordinate with product, marketing, and technical teams to ensure seamless delivery of solutions to clients.
• Provide feedback to R&D teams on local market needs and feature requirements.

Qualifications

1. Experience:

• 8+ years of sales experience in the software industry, with at least 3 years in a leadership role.
• Proven track record of managing sales in office software or related sectors.
• Extensive knowledge of the Southeast Asian markets, particularly in Singapore, Malaysia, Indonesia, and Thailand.

2. Education:

• Diploma’s degree or higher in Business, Marketing, IT, or a related field.

3. Skills:

• Strong understanding of software sales cycles, licensing models, and SaaS/PaaS solutions.
• Excellent negotiation, presentation, and communication skills.
• Ability to manage and motivate a team to achieve aggressive targets.
• Analytical mindset with the ability to derive actionable insights from data.

4. Language:

• Proficiency in English and Mandarin (preferred for communication with Chinese-speaking clients and partners).

5. Personality Traits:

• Results-driven, self-motivated, and adaptable to changing market dynamics.
• Strong cross-cultural understanding and ability to work in diverse environments.

Luxx Newhouse Group, established in 1994, is a leading name in the engineered surfaces industry with over two decades of specialized experience. We are Asia’s premier provider of high-quality solid surface solutions, quartz stone & ceramic countertops, vanity tops, and kitchen worktops. Our expertise extends to supply and installation for wall cladding, flooring, and furniture cladding. At Luxx Newhouse, we pride ourselves on delivering innovative, durable, and aesthetically superior surfaces for residential and commercial spaces.

We are looking for a passionate and ambitious Sales Executive to join our dynamic team. This full-time role involves driving sales growth, building client relationships, and contributing to the company’s strategic goals. If you have a talent for identifying opportunities and providing exceptional customer service, we would love to hear from you!

Key Responsibilities

• Develop and maintain relationships with clients, providing tailored solutions to meet their needs.
• Identify new business opportunities by cultivating potential prospects and understanding market demands.
• Promote and sell Luxx Newhouse’s products by contacting prospects, presenting solutions, and closing deals.
• Provide clients with information, support, and guidance while offering innovative suggestions to enhance service and profitability.
• Stay updated on industry trends, competitor activities, and emerging market opportunities to recommend product or service enhancements.
• Ensure consistent quality service by upholding company standards in all interactions.
• Continuously enhance professional knowledge through workshops, industry publications, and networking.

Requirements

• A minimum of 2 years of sales experience, ideally in Retail/General, Design, Renovation, Furniture, or Architectural products.
• Proven track record in selling furniture or architectural products is a strong advantage.
• Self-driven, with excellent communication and interpersonal skills.
• Ability to work independently in a fast-paced environment and as part of a team.
• Own transport is preferred.
• Availability to start immediately or within a short notice period.

What We Offer

• Career Growth: Opportunities for progression within a growing company.
• Competitive Compensation: Attractive Salary + Commission and other benefits.
• Dynamic Environment: Work in a supportive and collaborative team culture.

Submit your cover letter and CV through this platform today!

Please note that only shortlisted candidates will be notified.

Thank you for your interest in Luxx Newhouse Group.

• Sell service and exceed targeted sales and expand market share.
• Develop & retain clients and negotiate contracts.
• Assist in business development & marketing.
• Meet targeted sales revenue
• Expand market share
• Draw prospect list and develop new clients
• Grow and retain key clients
• Develop new services/products and concepts for the assigned market segment.
• Translate business strategy into pragmatic action plans and execute
• Maintain awareness and understanding of all SGS services, ensuring that full range of SGS services are presented to new and existing clients to maximize sales opportunities
• Ensure timely creation of quotes and professional submission of all information as requested by clients, ensure follow-up
• Negotiate and secure contracts
• Manage pre and post contract commercial issues
• Support for collection of payment from clients
• Analyze market potential and develop competitive positioning and pricing strategies
• Track competitor activities
• Monitor market for the development of new technologies and trends.
• Source and coordinate with SGS affiliates and/or subcontractors for subcontract engagements
• Operate to the highest standards of ethics, in accordance with the SGS Code of Integrity
• Any other duties as assigned from time to time.

Requirements:

• Min Diploma in Science filed or equivalent
• Previous experience as lab analyst would be advantageous
• 3 years sales experience in chemical-related laboratory testing sales
• Technical knowledge of chemical related laboratory testing
• Able to work independently and multi-task
• Good business acumen and results orientated
• Able to interact with all levels of management
• Good communication, negotiation and interpersonal skills
• Acts quickly and decisively
• Works well under pressure, challenges status quo.
• Communicate effectively in English, both written and oral
• Team player and have service-oriented mindset

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Roles & Responsibilities

• Greet and assist customers
• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Instruct staff on how to handle difficult or complicated sales
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions
• Formulate pricing policies and accuracy
• Attend trade shows to identify new products and services
• Coach, counsel, recruit, train and discipline employees
• Utilize information technology to record sales figures for data analysis

Contributing to the development of sales strategies.

Designing and implementing sales strategies for company products.

Working with the sales team to develop targeted sales strategies.

Answering client queries about product specifications and uses.

Maintaining client relations.

Tracking sales data to ensure sales quotas is met.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a sales executive.
• Knowledge of modern sales techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and sales strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

i) Provide professional nail services including manicure and pedicure, nail extension and gel nail services

ii) Provide eyelash extension

iii) Provide hair extension

iv) Promote and sell products and services, assist the customers for the selection of products and services

Work Location: Near to Bugis MRT

We are looking for a Technical Support Specialist in software/application vendor business. Able to work independently in rendering remote or on-site support for our digital product. You will assist customers with technical issues, troubleshoot problems, and ensure they are getting the most out of the software/application platform to meet their business needs.

Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Troubleshooting: Help customers resolve technical issues quickly and effectively.
• Platform Knowledge: Understand our digital software application and provide tailored support based on client operations.
• Documentation: Maintain a knowledge base of common issues and solutions.
• Product Training: Guide customers in using platform features and best practices.
• Collaboration: Work with other teams to provide feedback and improve customer experience.
• Escalations: Escalate complex issues to senior teams as needed.

Requirements:

• Experience: Previous experience in technical support or IT support. Provide 1st level remote helpdesk support.
• Knowledge: Familiarity with deployment of digital inspection tools or digital operations work platform is a plus.
• Communication: Strong verbal and written communication skills.
• Problem Solving: Ability to quickly identify and resolve issues.
• Customer Focus: Positive attitude and a desire to help customers.
• Technical Skills: Basic knowledge of software troubleshooting.

Key Responsibilities:

• Responsible for generating scripts and templates required for the automatic provisioning of resources
• Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings.
• Build scripts to integrate with the organization’s systems as a service offering.
• Stay well-informed of failures and complications related to a cloud offering.
• Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
• Manage a complex cloud environment in accordance with company security guidelines

Requirements:

• Mandatory - having expertise in deploying and managing IaaS & PaaS Infrastructure services on AWS, GCP & VMWare environments using Terraform, Cloud Formation, CDK (Cloud Development Kit) & Ansible
• Hands on experience in Ansible tower as well as writing and deploying Ansible Playbooks
• Relevant cloud certifications such as AWS Cloud Practitioner or Sys Ops .
• MUST have experience on Singapore Government Cloud
• Familiarity with containerization technologies such as Docker , Kubernetes Docker and EKS. And
• Public cloud delivery know-how with AWS and/or Azure
• Hands-on AWS experience with at least 2 implementation (preferred in an Enterprise scale environment)
• Experience with core AWS platform architecture, including areas such as: Organizations, Account Design, VPC, Subnet, segmentation strategies.
• Experience with Cloud native Backup and Disaster Recovery approach and design
• Knowledge of DevOps and CI/CD pipeline (GitHub, Jenkins, Artifactory)
• Familiar with Encryption, Logging, and Privacy/Security Protocols (e.g. TLS 1.2, ELK stack)
• Familiar with one of the enterprise operating systems (Microsoft Windows Server (20012 & up) and/or RHEL 7, 8)

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

i) Provide professional nail services including manicure and pedicure, nail extension and gel nail services ii) Provide eyelash extension iii) Provide hair extension iv) Promote and sell products and services, assist the customers for the selection of products and services

Work Location: Near to Bugis MRT

Company Overview:

SARTORIAL SPLENDOR is bridal boutique, specializing in exquisite wedding gowns and suits. Our goal is to offer clients a seamless and personalized experience.

Position Overview:

We are looking for a Sales Manager with strong expertise in bridal sales.

The Sales Manager will play a key role in improving our product offerings and sales processes, providing experience to younger team members, and addressing customer inquiries with confidence and professionalism. While the current Sales Manager leads the team, this role will focus on refining sales strategies and assisting with client consultations. With demonstrated interpersonal skills, there is potential to start leading a team within 5– 6 months.

Key Responsibilities: (upon onboarding)

Daily Route:

Product & Display Check:

1. Upon arrival, ensure all gowns, suits, and accessories are properly displayed and organized. Check that the showroom is visually appealing and ready for client appointments.

2. Client Appointment Review:

Review the day's schedule, including upcoming client consultations and fittings. Prepare personalized recommendations and insights based on client preferences.

3. Team Briefing: ( may start after familiar with everything)

Hold a brief meeting with the sales team to discuss daily goals, ongoing projects, and any challenges from the previous day. Offer guidance on handling customer inquiries and product details.

Sales Consultation:

1. Engage with clients to understand their needs and preferences, offering personalized recommendations on wedding gowns and suits.

2. Support clients throughout the selection, fitting, and alteration processes, ensuring a smooth and professional experience.

3. Develop more opportunity for Up-Sales.

Product Knowledge & Process Improvement:

1. Work closely with the design and production teams to ensure that sales strategies are aligned with the latest product innovations and trends.

2. Contribute to improving the sales process, particularly around client consultations, fittings, and alterations, ensuring high levels of customer satisfaction.

Mentorship & Collaboration:

1. Share experience and product knowledge with younger sales team members, helping them to improve their client interactions and product knowledge.

2. Collaborate with the current Sales Manager to support the team without disrupting the existing company structure.

3. Over time, and depending on interpersonal and leadership skills, transition into a team lead role, providing further guidance and management within 5–6 months.

Client Experience & After-Sales Support:

1. Assist clients with questions regarding fittings and alterations, ensuring that they feel supported throughout the process.

2. Help refine the customer experience during fittings and follow-ups, ensuring that each step from selection to final adjustment is handled efficiently and professionally.

What You Will Accomplish Upon Onboarding:

Technical Skills and Competencies:

1. To learn Communication Skills

2. To learn Organizational Skills

3. To learn Problem-Solving Skills

4. To learn Customer Service Skills

5. To learn Creativity

6. To learn to pay attention to Detail

Duration of Attachment Offered

6 months