Winner of E50 Awards 2021, 2022 & 2023

One of Singapore’s Fastest-Growing Companies 2022

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Bilingual in English and Mandarin to interact with Mandarin speaking customers
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

About the Role

We are seeking dedicated Pest Control Technicians/Supervisors to join our team. In this role, you will safeguard homes and businesses from pest infestations, ensuring public health and safety. Success in this position requires strong technical skills, excellent customer service, and the ability to use your ‘detective’ skills to identify and solve pest problems effectively.

Key Responsibilities

Customer Engagement:

- Speak with customers and genuinely listen to their concerns.
- Educate clients on preventive measures and exclusion methods to minimize infestations.
- Ensure strong customer service with follow-ups as needed to guarantee satisfaction.

Inspection and Problem Solving:

- Conduct extensive inspections to identify pest issues and underlying causes.
- Use problem-solving skills to develop and implement effective exclusion methods.
- Provide tailored recommendations for long-term pest control solutions.

Pest Control Operations:

- Apply pesticides when and where necessary, following strict product label instructions and NEA regulations.
- Utilize baiting and monitoring systems to track and manage pest activity.
- Operate and maintain pest control equipment such as sprayers, foggers, and dusters.

Team Collaboration:

- Work effectively with office personnel and the sales team to meet customer needs.
- Maintain accurate service reports and documentation to support operational efficiency.

Safety and Compliance

- Adhere to all safety standards, including proper use of personal protective equipment (PPE).
- Comply with NEA guidelines for pesticide handling and storage.
- Stay updated on industry best practices and regulatory changes through regular training.

Requirements

Qualifications:

- Valid NEA Vector Control Technician (VCT) license.
- Valid Class 3 driving license.

Skills and Attributes:

- Excellent communication and interpersonal skills.
- Strong attention to detail with a proactive problem-solving mindset.
- Ability to work independently and manage time effectively.
- Physically fit, capable of lifting up to 20kg, and comfortable working in confined spaces.

Experience:

- Prior experience in pest control or related fields is a plus.
- Familiarity with Integrated Pest Management (IPM) principles is advantageous.

Why Join Us?

- Gain valuable training and certifications in pest control.
- Opportunities for career progression to supervisory or managerial roles.
- Be part of a supportive and professional team environment.

- Incentives will be given and earnings around $3,200 to $3,800 is possible

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Scope

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Fluency in English and basic Mandarin for effective communication with regional customers.
• Ability to read and type in English, simplified Chinese and traditional Chinese is essential.
• Business understanding, logical thinking, communication, and teamwork skills.

We are currently looking for passionate and driven individuals to join us as a Recruitment Specialist. You will be part of a diverse, high-performing, and inclusive team that puts collaboration first. Your role involves the following responsibilities:

● Drive client satisfaction and retention by providing top-notch and targeted talent consulting services which align with client requirements, maintaining strong, collaborative relationships.

● Create innovative approaches to acquire market intelligence and enhance our reservoir of human capital expertise, while attentively observing emerging trends in respective industries.

● Facilitating constructive negotiations between clients and candidates to align their requirements and achieve mutually beneficial outcomes.

● Achieving quarterly and annual sales targets.

● Establishing strong connections within the professional community in Singapore and/or across APAC.

Perks of Joining Us:

● Direct mentorship in the full cycle of technical recruitment: sourcing appropriate candidates, screening candidates according to clients’ requirements, negotiating and closing offers for mid to senior level professionals.

● Exposure and eventual specialisation in consulting services for a variety of industries, including: Financial Services / Legal / Technology / Manufacturing / Consumer Retail

● Positive, welcoming and dynamic workplace culture with connections to seasoned professionals in the HR sector.

● Competitive commission scheme that recognizes and rewards your contributions.

Candidate Requirements:

● Bachelor's degree in Human Resources, Business Administration, or a related field.

● Graduates without prior work experience are strongly encouraged to apply.

● Excellent communication and influencing skills in creating strong professional relationships.

● Demonstrates a willingness to learn and maintain a positive mindset.

● Highly driven, prioritising a commitment to maintaining high standards.

Contact us:

Interested applicants, please send your detailed resume to:

● Jocelyn Ho Wen Mun (R1658156) | EA License: 16S8107

● HR Manager

● [email protected]

Company Profile

Founded in 2006, SearchAsia Consulting is a prominent executive search firm within the talent recruitment industry, affiliated with HRnetGroup, a publicly listed company on SGX. With a strong presence across the APAC region, encompassing 14 offices, we stand as the largest talent company in the area, offering unrivalled services to our esteemed clients. Our overarching objective revolves around uniting exceptional job seekers with high-growth enterprises, enabling remarkable achievements.

Visit our corporate website at https://www.searchasia.com.sg for more information and connect with us on LinkedIn at https://www.linkedin.com/company/searchasiaconsulting.

We regret that only shortlisted candidates will be notified.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential.

Every choice you make contributes to our collective success.
Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

In this role, you will:

• Identify, curate and implement innovative L&D initiatives to enhance overall L&D strategy and ensure CPFB staff are equipped for current and future challenges.
• Regularly review curricula and programmes to ensure alignment with organisational needs and emerging trends.
• Foster a culture of continuous, self-directed learning across the organisation.
• Collaborate with key stakeholders to identify current and emerging learning needs, develop tailored programmes to support the professional growth and development of CPFB staff.
• Implement end-to-end learning interventions using established methodologies (e.g., ADDIE model).
• Oversee the design, delivery, and continuous improvement of the onboarding programme for new employees.
• Monitor and evaluate the effectiveness of learning programmes through quantitative and qualitative metrics.
• Prepare reports on learning outcomes and training expenditure for management review.
• Conduct periodic reviews of L&D processes and policies to ensure effectiveness, efficiency and alignment with organisational goals and industry best practices.
• Stay abreast of the latest L&D technologies, methodologies, and industry trends.
• Lead or support the planning, execution, and continuous improvement of assigned L&D initiatives.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in L&D, with demonstrated expertise in workforce upskilling, curriculum/programme review and policy review.
• Proficient in developing competency frameworks and curating effective learning pathways to support staff development.
  Proven project management skills, with the ability to efficiently manage and implement L&D projects.
• Strong data analytics skills and digital fluency, with the ability to analyse learning data and leverage digital tools to enhance L&D effectiveness.
• Strong critical thinking and problem-solving abilities, with a solution-oriented approach to overcoming challenges and improving processes.
• Excellent written and verbal communication skills, including experience in facilitating stand-up training sessions and delivering clear messaging.
• A flair for designing engaging and informative training programme EDMs.
• Proficiency in designing and developing effective e-learning content that engages learners and drives knowledge retention.
  ACLP qualifications or equivalent will be an added advantage.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• A workplace with flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Role Overview:

As a Product Implementation Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use of our platform. Your work will involve coordinating with internal teams, such as product development and customer support, to provide solutions tailored to our clients’ needs.

Key Responsibilities:

• Product Expertise & Training: Develop a deep understanding of the cloud platform, mobile application, IoT hardware, and networking aspects. Provide product training and technical support to implementation partners and end-users.
• Customer Support: Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
• Implementation Support: Assist in the deployment of our cloud platform by working closely with implementation partners to ensure proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
• Documentation & User Guides: Create and maintain product documentation, user manuals, FAQs, and how-to guides to empower customers and partners in using our platform effectively.
• Feedback & Improvement: Collect feedback from customers and partners to identify areas for product improvement and work closely with the product development team to implement enhancements.
• Collaboration: Work cross-functionally with internal teams such as engineering, sales, and customer success to ensure a smooth customer experience and successful product rollouts.
• Product Demos: Conduct product demonstrations for prospective customers, highlighting key features and benefits of the platform and its capabilities in security, safety, and facility management.

Qualifications:

• Education: Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience: 2-4 years of experience in a product specialist, technical support, or similar role, preferably within cloud-based platforms or IoT solutions.
• Technical Skills: Knowledge of IoT hardware, cloud platforms (AWS, Azure, or similar), networking, and software deployment processes. Familiarity with mobile applications is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical users.
• Problem-Solving: Proven ability to troubleshoot technical issues and provide innovative solutions to customer challenges.
• Customer-Focused: A strong commitment to delivering excellent customer service and a passion for helping customers succeed.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Job Description:

We are looking for a proactive and customer-focused Customer IT Support Specialist to join our team. In this role, you will serve as the first point of contact for software-related inquiries, troubleshoot technical issues, and ensure customers have a seamless experience using the products.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat, providing timely and effective resolutions to software-related issues.
• Diagnose and resolve technical problems related to software installations, configurations, and usability.
• Maintain accurate records of customer interactions, technical issues, and resolutions in our CRM system.
• Assist customers in understanding and utilizing software features and updates effectively.
• Collaborate with the teams to address and resolve complex technical issues.
• Develop and update user guides, FAQs, and troubleshooting documents for customer self-service.

Qualifications:

• Proven experience in IT support, customer service, or a related field.
• Proficiency with software troubleshooting and support tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.

• Singapore Based (Plaza Singapura)
• 5 days, 44 hours (Rotate shift based on roster)
• 2 to 3 years of retail working experience; Possess knowledge of Guitars, Drums or Keyboard products.
• Career Progression Opportunities

Key Responsibilities:

• Primary Role
• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.
• Secondary Role
• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Summary

SDT Molecular is a Singapore medical device company that supply in-vitrodiagnostics (IVD) molecular diagnostics solutions to clinical laboratories in Singapore and Hong Kong. To support the company’s growth in the infectious diseases and genetic testing market, we are seeking for a highly motivated Application Specialist/Manager with a customer-centric mindset, constantly striving for both personal and professional development, to join our supportive team in this fast-growing industry.

Responsibilities

• Provide excellent application support and troubleshooting to customers in the molecular diagnostic laboratories
• Conduct product demonstration, presentations and technical training to customers
• Work closely with sales team to meet or exceed sales target, expand existing businesses, identify and develop new business and opportunities
• Work with suppliers to promote IVD products through workshops, seminars and exhibitions
• Conduct market intelligence research to understand customer application needs, market trends and competitions
• Provide technical training to the sales team to increase knowledge and effectiveness
• Build and maintain good rapport with existing and new customers

Requirements

• Master or Bachelor Degree in Biomedical Sciences or related studies
• Preferably with at least 2 year of application support experience in the biomedical science industries
• Knowledge and experience in real-time PCR is required
• Prior experience and knowledge of the molecular diagnostic market will be an advantageous
• Able to work independently and a good team player
• Proficiency in written and oral communication (English)
• Self-motivated with excellent interpersonal, communication and presentation skills
• Able travel occasionally for business needs

Interested applicants may apply here or send your application (enclosed with CV) to [email protected]. We regret that only shortlisted applicants will be notified.

Responsibilities :

· Developing Sales Strategies for assinged Products & Territory

· Presenting & Promoting a range of key pharmaceutical/Nutraceutical products to Specialists/GP Doctors

· Developing/Growing business in the assigned territoty

· Achieving key sales/business objectives

Requirements :

· Degree/Diploma in Biological Science Preferred

· 1 to 2 years of experience in Pharma Sales preferred ( Experience covering Specialist Drs advantage)

· Strong Sales Personality, Positive Attitude with Passion for success

· Successful Track Record in Achieving Sales Results

· Experience in Covering/Handling Specialists such as O& G's, Ortho's, Neuro's will be an advantage

· Energetic, Independent & Highly Self-motivated

· Excellent Command of English Language

For qualified candidates we offer a Competitive package of Basic, Allowance and Very Attractive Incentives.

Apply with your full CV which includes current salary (Basic & Fixed Allowance), Expected Salary (Basic & Fixed Allowance).

Only shortlisted candidate will be notified.