Responsibilities:

• Manage in-house payroll process full cycle.
• Maintain confidential payroll records and update changes such as promotions, terminations, and tax elections.
• Responsible for accurate and timely payroll computation and processing.
• Perform timesheet calculations and liaise with the operations on the attendance and leave matters.
• Handle tax clearance, monthly CPF submission, annual income tax filing and the submission of government paid-leave claims, NS claims, etc.
• Work closely with Finance on payroll closing, GL posting and perform payroll reconciliations.
• Attend to staff queries on payroll related matters.
• Involve in the annual HR audit exercise and other HR projects.
• Prepare monthly manpower costing report and perform cost analysis for review.
• Submit statutory report and survey to the authorities.
• Provide support on any ad-hoc HR related tasks or projects.

Requirements:

• Diploma or degree in Human Resources, or related field.
• Proven payroll experience with knowledge of Singapore payroll regulations.
• Proficiency in payroll software (e.g., BIPO)
• Strong attention to detail and high accuracy in payroll processing and record-keeping.
• Excellent time management skills and the ability to handle multiple priorities and meet deadlines.
• Strong communication skills to resolve employee queries and collaborate with HR, finance, and other teams.
• Knowledge of Singapore's labour laws, CPF, tax regulations, and payroll standards is essential.
• Ability to resolve payroll and account discrepancies efficiently.

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

JOB SUMMARY

We're in search of a dynamic Technical Specialist/Assistant Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.

• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

Able to work both independently and collaboratively as a valuable team player.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Income Insurance was established in 1970 and is Singapore’s leading composite insurer, offering products and services that serve the protection, savings and investment needs of different life stages and for all segments of society. Income’s innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.

We are committed to create a positive social impact through our products, services and people. Today, we insure close to 1.7 million lives in Singapore across life, health and general insurance. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.

At Income, our customers are at the heart of our business. We believe in delivering value and a positive difference to the people we serve. To us, this is what makes us different.

As a General Insurance (GI) Specialist, you will be the subject matter expert to share the importance of protective insurance and sound financial planning to customers through phone; and recommending suitable policies to address the needs of the individuals and their families. Through effective communication skills, persuasive techniques, and a genuine passion for our products, you will identify opportunities to engage clients, and close deals over the phone. Your ability to meet and exceed sales targets will directly impact our company's success, making you an integral part of our thriving team.

You will be required to:
• Call prospects from provided leads, introducing our product offerings.
• Build and maintain a strong pipeline of potential clients by actively following up on leads, engaging in productive conversations, and nurturing relationships.
• Employ consultative selling techniques to understand customer needs, address concerns, and present tailored solutions that align with their objectives.
• Utilize persuasive communication skills to effectively overcome objections and close sales, ensuring a high conversion rate
• Continuously seek personal and professional development opportunities to enhance sales skills and contribute to a positive team environment.

To join us as a GI Specialist, you should have:
• Previous experience in telesales, inside sales, or a similar role, preferably in the banking/financial sector.
• Proven track record of consistently meeting or exceeding sales targets.
• Outstanding communication skills with the ability to build rapport and establish trust with potential customers.
• Strong persuasive selling skills, with the ability to handle objections effectively and close deals.
• Self-motivated and Results-oriented mindset, driven by a desire to succeed and contribute to the growth of the company.

We offer competitive compensation packages, including a base salary and attractive incentives, along with comprehensive training and ongoing support to help you excel in your role. Join our dynamic team and embark on a rewarding career !

If you are looking to make an impact, apply now and take the first step towards an empowering and fulfilling career with Income.

Winner of E50 Awards 2021, 2022 & 2023

One of Singapore’s Fastest-Growing Companies 2022

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Bilingual in English and Mandarin to interact with Mandarin speaking customers
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

Company Profile:

We are a top growing brokerage firm providing Businesses & Individuals deviated loan rates. We specialise in Business loans & Real Estate Mortgage home loans.
We are in Banking & Finance Industry

• To conduct cold-calling and all sales activities including preparation of sales proposals and presentations
• Build and develop a long term relationship with customers
• Manage and engage portfolio of clients for refinancing
• Leads provided

Requirements

HIGH GROWTH, HIGH-TICKET SALES, CHANGE-OF-INDUSTRY, RESPECTED FIELD

• N-level (Min 1 year experience in Sales)
• Self-motivatied and good attitude
• Possess strong communication and negotiation skills
• Confident, aggressive, performance driven environment
• 2nd language is a plus
• -------------------------------------------------------------------------

Remuneration

• Full Commission Based Structure
• This is a Performance-Driven Environment
• Average Income from:
• Entry level -> 70K-120K/year
• Junior level -> 90K-200K/year
• Senior level -> 120K-400K/year

-------------------------------------------------------------------------

Full Responsibilties:

• Build and maintain relationships with small and medium-sized enterprise
• (SME) clients, understanding their financing needs and business objectives.
• Source and identify new lending opportunities within the SME segment,
• Assist clients in preparing loan applications and supporting documentation, guiding them through the loan approval and disbursement process.

Job Title

Talent Acquisition Specialist

Location

Changi, Singapore

The successful candidate will play a key role in managing the recruitment process for a wide range of positions, including senior management, technical roles, manufacturing roles, and both blue-collar and white-collar positions.

Responsibilities:

• Manage end-to-end recruitment processes for a variety of positions, ensuring the selection of top talent that meets the clients needs.
• Collaborate with hiring managers and stakeholders to understand job requirements and develop effective recruitment strategies.
• Source candidates through various channels, including job boards, social media, and professional networks.
• Conduct interviews, assess candidate qualifications, and provide recommendations to hiring managers.
• Maintain a strong talent pipeline to meet ongoing recruitment needs.
• Ensure a positive candidate experience throughout the recruitment process.
• Monitor recruitment metrics and provide regular updates to the client and internal teams.
• Support the completion of the RPO project with high-quality hires within the agreed timelines.

Requirements:

• Proven experience in talent acquisition, preferably within an RPO environment.
• Strong understanding of recruitment processes for a wide range of roles, including senior management, technical, and manufacturing positions.
• Excellent communication and interpersonal skills.
• Ability to manage multiple recruitment projects simultaneously.
• Strong sourcing skills and familiarity with various recruitment tools and platforms.
• Ability to work independently and as part of a team in a fast-paced environment.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

Personnel Number: R1326341 (Ng Zhenyu)

POLICY ON SPAM APPLICATIONS: We seek your cooperation to refrain from sending more than 1 job application, as persistent spam applicants may be permanently banned from our email server.

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The Role

As the Trust & Safety Solutions Specialist at Intellect, you will play a key role of enabling the go-to-market, sales, business development, and revenue growth efforts of our Trust & Safety business line, leveraging your experience and understanding of the Trust & Safety ecosystem and sales & business development experience.

We are looking for someone who has experience in the Trust & Safety space, and also in establishing strong partner relationships, knows the nuances and complexities of the space, and has an understanding of the delivery and implementation needs of servicing Trust & Safety teams to make for effective pursuits and acquisition efforts of clients in this segment.

As an individual, you will need to be a resourceful, self-driven person, one who is great with people, can collaborate effectively with stakeholders both internally and externally, and can hustle and drive outcomes. This is a key and highly impactful role with large opportunities for growth.

Your Responsibilities:

• Drive the expansion of T&S via GTM and revenue growth
• Build strong distribution partnerships with relevant channel partners
• Conduct effective client engagement and needs assessments
• Solution design and consultation
• Sales strategy and proposal development
• Ensure effective project management from pre to post sales
• Practise strong and consistent internal & external stakeholder management
• Training and education
• Continuous improvement
• Thought leadership

Roles & Responsibilities:

• The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.
• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Mandatory Skills: Infrastructure Support, Micerosoft Office

Requirement

1. Minimally Nitec qualifications in IT related disciplines

2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.

3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.

5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

Work Location: Ang Mo Kio & Bedok

Shift Work: Yes, 8.5 hour. Staggered between 8am – 6pm(Mon to Fri), Sat rotates once a month, 8am – 12.30pm. 42hr/week

Working Hours:

Monday - Friday (5days),

Saturday – Once a month(0.5 day). Weekday hour will be shortened if agents need to cover Saturday.

Sun and Public Holiday off

Benefits:

• Attractive Fixed Salary (Salary Range: $2,300 to $2,800)
• Medical Insurance
• 14 days AL
• 14 days MC

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• Responsible for coordinating sales meetings and events.
• Provide support in handling daily sales-related documentation.
• Facilitate the sales process efficiently upon receipt of Purchase Orders.
• Assist in taking minutes of meetings, documenting key notes and action items.
• Rendering support for the sales team in the preparation and submission of tender documents.
• Prepare Quatation/Invoices.
• Assist the sales team in compiling and organizing required documents for client interactions, to support team members in the field.
• Work in tandem with the sales team to streamline the sales process.
• Focus primarily on administrative tasks, ensuring sales back-end operations run smoothly.
• Ad-hoc duties as assigned.