Responsibilities:

• Promote and propose Trane Controls Solutions to building owners, consultants and contractors

• Develop long term customer relationships and maximize account penetration and customer retention

• Identify potential opportunities & develop solutions with existing & new customers

• Work closely with other department to promote package solution and enhance the win rate

• Ability to effectively writes and presents proposals.

• Negotiates value, addresses resistance and closes the sale. Differentiates & made Trane as preferred supplier.

• Ensure all works carried out in accordance with the specified quality and EHS standards.

Requirements:

• Diploma/ Degree in Mechanical/ Electrical engineering or its equivalent

• At least 1-3 years’ experience in selling HVAC or building automation system

• Good presentation, interpersonal and communication skills

• Customer driven mindset

Responsibilities:

• Actively seek out for new sales opportunities
• Provide quotation based on customer requirement and ensure timely follow up with customers' enquiries
• Make sure design proposed and timeline set are achieved
• Review and evaluate existing pricing to ensure they are kept within the profitable margin
• Attend to customers' complaint and feedback
• Maintain good rapport with existing company's customers
• Ensure payment is promptly collected
• Any other ad-hoc duties

Requirements:

• 3 years experience in related field
• Preferable with architect/building materials sales experience
• Good working attitude, hardworking, creative and passion in home styling
• Ability to work effectively both independently and as part of a team
• Ability to work under pressure, short deadlines and extra hours if needed on assignments
• Excellent command of written and spoken English
• Good communication and interpersonal skills

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• One year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

Interior Design/Furniture Manufacturing Industry

Location: Walking distance from Paya Lebar MRT (Postcode: 409751)

Working Hours: 5 days + Alt Sat/Sun

Salary: Basic Up to $2,000 + Comm

• Perform production administrative duties such as filing, collecting orders, processing job orders, answer to customer need
• Assist in document preparation and data entry
• Perform any other ad-hoc duties and administrative work as assigned

Requirement

• Basic computer knowledge
• Written and verbal communication skills
• Able to work independently
• Proficiency in Mandarin to liaise with mandarin speaking associate

• Stock replenishment & daily OOS check at all touch point
• Stock rotation (FIFO) & inventory check
• Product hygiene & cleanliness
• Merchandising standards/guideline to maintain/ defend Brand SOS
• Perfect execution & HQ compliance with strong ownership
• Maintain good relationship with outlet personnel
• Quality call coverage + implement quality BCP store visit standard process
• Prompting urgent & critical issues for immediate solutions
• Timely & excellence promotion execution- Setup, price & maintain display
• POSM deployment & disposal
• Accurate report tracking/ on field data collection via FFAS-OOS, freshness, promo compliance, feedback and etc as aligned
• To achieve agreed sales volume through sales ordering in the stores
• To negotiate for better shelves facing and/or display area

Sales Promoters @ MBS

• $2,500 – $ 3,000 per month (Gross Salary)
• Basic + Commissions
• 5 days work week
• Retail / Pharmacy
• Attendance allowance
• Promoting merchandise in Watsons or Guardian

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description:

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

We are seeking a dynamic and results-driven Sales Manager to spearhead our customer acquisition and revenue growth initiatives in the digital marketing space. As we expand our operations, this role will be crucial in driving our company's success through strategic sales leadership and client relationship management.

Role & Responsibilities:

• Lead and mentor a high-performing sales team to consistently exceed revenue targets and KPIs.
• Develop and implement innovative sales strategies aligned with company objectives and market trends.
• Foster and maintain strong, long-term relationships with key clients and stakeholders.
• Collaborate with management to define product and service offerings that meet market demands.
• Create and execute comprehensive sales plans, including target setting, strategy development, and performance monitoring.
• Guide the sales team through the entire sales cycle, from prospecting to closing deals.
• Conduct regular sales strategy meetings and provide ongoing performance feedback to team members.
• Oversee the creation of compelling sales proposals, presentations, and product demonstrations.
• Stay abreast of industry trends, the competitive landscape, and emerging technologies in digital marketing.
• Provide regular market intelligence and competitive analysis to inform company strategy.

Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum 5 years of proven sales experience in digital marketing or related technology sectors, with at least 2 years in a leadership role.
• Demonstrated track record of consistently meeting or exceeding sales targets.
• Knowledge of digital marketing solutions, including SEM, SEO, SMM, and emerging trends.
• Understanding of web technologies, including WordPress, PHP, and custom web applications.
• Excellent leadership skills with the ability to motivate and develop a high-performing sales team.
• Superior communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Proficiency in CRM systems and sales management tools.
• Adaptability and resilience in a fast-paced, ever-changing digital landscape.

What will you get?

• Competitive salary package with a commission scheme
• Benefit package includes different types of leaves, medical benefits, transport claims, etc.
• Enjoy the journey of working in an energetic and fast-paced environment with creative and fun teammates.
• Witness and celebrate real results and achievements you made for the clients.
• You will be equipped with critical knowledge to steer your way in this accelerated digital era.
• Have fun, Feast, Play, and Drink as a team!

**We regret to inform that only the successful candidate will be notified. **

Oculus Consultancy SG is a specialized business consultancy firm located in Singapore. We work with over 50 private funders, major banks, and financial institutions to assist businesses with funding for expansion. Our services also include M&A to help businesses find the right investors through our extensive network.

Role Description

This is a full-time on-site role for a Consultant at Oculus Consultancy SG in Singapore. The Consultant will be responsible for providing capital financing consultation to business owners; working with funders, banks, and financial institutions to secure funding; and facilitating M&A processes to connect businesses with investors.

Training will be provided. Commission based, flexible working hours.

Qualifications

- Experience in business consultancy, financial advisory, or related field

- Strong analytical and problem-solving skills

- Excellent communication, presentation and interpersonal skills

- Ability to work collaboratively with clients and stakeholders

- Knowledge of funders, banks, and financial institutions in Singapore

- Ability to establish and nurture long-term relationship with clients

- Proven track record in sales and business development

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibilities:

Generate sales leads,

Be the first point of contact for prospects and customers

Identify customer needs and AV equipment rental solutions

Build and maintain customer relationships

Achieve agreed upon sales targets and outcomes within schedule

Report on all sales leads and status

Provide accurate and complete information by using data entry, reporting, and follow up procedures

Handle all customer complaints, provide appropriate solutions and alternatives, and follow up within timely manner

Keep records of all customer interactions, process customer information into database, and document process in electronic files in accordance with company policies

Qualify and present ideas to the right customer at the right moment

Prepare quotes and estimates for customers

Experience:

1-3 years of previous successful experience in a similar role (preferred)

Knowledge of AV equipment

Exceptional communication skills

*Salary range stated excludes commission etc... to be discussed.

Supervisor Job Description Template

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Specifications (Sales Executive)

• Responsible for managing a portfolio of key accounts, delivering client-focused solutions based on customers needs, connecting with key business stakeholders while maintaining long term relationships and maximizing sales opportunities within them.
• In-charge of maintaining a strong sales pipeline through effective relationship building, account management and lead generation.
• Key liaison between customers and cross-functional internal departments to ensure the timely and successful delivery of solutions according to customers’ needs.
• Function as the key lead point of contact for any and all matters specific to your portfolio of key accounts and all other relevant internal divisions.
• Perform the integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Responsible for the development and achievement of sales through all sales channels which include both domestics sales and international export sales.
• Focus on growing and developing existing clients, together with generating new business through identifying and growing new business opportunities.
• Write business plans for all current and new opportunity tender businesses.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Perform any other duties as assigned by the Management.

Job Requirements

• Advanced Diploma in Sales/Business Management or equivalent.
• 2 – 3 years of work experience in Sales or Marketing
• Able to use Microsoft Office
• Resourceful and hands-on team player
• Meticulous, accurate, trustworthy and able to work independently.

Job Responsibilities:

• Station in a leading department Store
• Promote Company products to the consumers
• Identify and provide cosmetic & skincare solution to the consumers
• Able to handle consumer enquires on cosmetic & skincare solution
• Replenish stocks and ensure products are well displayed in the department store
• Able to achieve desirable sales targets

Job Requirements:

• At least 2 year working experience in related field
• Good communication & sales skills
• Pleasant and Outgoing
• Hardworking and have a positive attitude
• Able to work on Weekends /Public Holidays

Please send your resume to [email protected] or WhatsApp: 98620979

Position Overview:
As a Sales Engineer, you will play a crucial role in driving business development and fostering strong customer relationships. You will collaborate with clients to understand their needs, provide tailored solutions, and ensure a seamless sales experience. Your technical knowledge, especially in the data center sector, will be essential in establishing credibility and trust with our clients.

Key Responsibilities:

• Develop and maintain strong relationships with clients through excellent customer service and support.
• Identify and pursue new business opportunities to drive sales growth.
• Collaborate with the sales team to develop strategies for meeting sales targets and deliverables.
• Provide technical expertise and support during client interactions, including product demonstrations and presentations.
• Stay informed about industry trends and competitors to effectively position our solutions.
• Gather and analyze customer feedback to enhance our offerings and improve the sales process.

Qualifications:

• Proven experience in a sales or sales engineering role, preferably within the data center industry.
• Strong customer relationship management skills with a customer-centric approach.
• Excellent communication and presentation skills, capable of engaging with clients at all levels.
• Demonstrated ability to meet sales targets and deliver on business objectives.
• Technical background with a solid understanding of data center technologies is a plus.
• Self-motivated and driven to succeed in a fast-paced environment.

Position Overview:

We are looking for a results-oriented *Sales Associate * to support our sales team in acquiring new clients and growing existing accounts. The Sales Associate will play a key role in driving revenue growth by promoting our professional services, building strong client relationships, and delivering exceptional customer service.

Key Responsibilities:

Client Acquisition: Identify and qualify leads, prospect new clients

Consultative Selling: Understand clients’ business challenges and objectives to effectively position our professional services and propose tailored solutions.

Proposal Development: Collaborate with the sales and delivery teams to develop compelling proposals, presentations, and demonstrations that address client needs and showcase our capabilities.

Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of client satisfaction and retention.

Sales Pipeline Management: Manage and nurture leads through the sales pipeline, track sales activities and opportunities in CRM software, and provide accurate sales forecasts.

Market Intelligence: Stay informed about industry trends, competitive landscape, and market opportunities to position our services effectively.

Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets and objectives set by management.

Team Collaboration: Work closely with the sales team, delivery teams, and other departments to achieve company goals and deliver seamless client experiences.

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for IT Support Specialists to be part of the project team, able to maintain, upgrade and manage our in-house system development software, hardware and networks.

IT Support Specialist (EAST)

Responsibilities

• Perform 1st level technical support which includes troubleshooting and maintenance of computer systems, servers, switches and routers, printers, network storage systems etc.
• Perform system monitoring for system application and hardware health status
• Provide helpdesk function to users
• Support system engineers in various daily, weekly and monthly preventive tasks.
• Generate and maintain technical documentation, manuals and IT policies
• Perform any other ad-hoc tasks as assigned

Requirement

• Higher Nitec/ Diploma/ Degree in IT related fields or Electronics/Electrical/Aerospace/Mechatronics Engineering with IT knowledge
• No experience is needed. Graduates with passion in IT are welcomed
• Self-motivated, self – discipline and a service mindset
• Independent, commitment and willingness to learn
• Able to start work immediately or within a short notice is an advantage
• Possess class 3 driving license

Other Information

• Training will be provided

Interested applicants, please email your updated resume (in MS Word or PDF) to [email protected] indicating availability date, current and expected salary. Only short-listed candidates will be notified.

About Us:

Marymount Labs simplifies healthcare financing by leveraging data intelligence to bridge care gaps and streamline medical benefit processes. We are building a cutting-edge product to automate medical benefit verification and improve patient engagement.

Role Overview:

We are looking for a seasoned Medical Insurance Specialist with deep expertise in navigating the medical insurance sector. This role will be critical in shaping our product by providing insights into insurance benefits verification processes, regulations, and best practices.

Key Responsibilities:

• Provide expert guidance on insurance benefits verification processes, including eligibility checks, claims processing, and coordination of benefits.
• Work closely with product teams to translate insurance workflows into automated systems.
• Analyze and interpret complex insurance policies to identify key business logic for automation.
• Stay updated on healthcare insurance regulations and ensure compliance in all product features.
• Liaise with insurers and healthcare providers to understand pain points and opportunities in the verification process.
• Advise on industry trends to enhance product relevance and effectiveness.

Requirements:

• Experience (3+ years) in medical insurance, with a focus on benefits verification.
• Strong understanding of healthcare policies, claims processing, and payer-provider interactions.
• Excellent analytical skills with the ability to distill complex policies into actionable insights.
• Familiarity with regulatory frameworks governing healthcare insurance.
• Strong communication skills to collaborate with cross-functional teams.

Why Join Us:

• Work at the forefront of healthcare technology innovation.
• Be part of a mission-driven team transforming patient care and clinic operations.
• Competitive compensation and growth opportunities.

How to Apply:

Send your resume and a cover letter detailing your experience with insurance benefits verification to [email protected].

· Work with hiring managers and agency to source, attract, and assess candidates.

· Identify candidates using Linkedin, Facebook, Instagram and other social media accounts.

· Managing job postings content on all job portals.

· Carry out first level of recruitment and selection processes through resume screening, phone screening calls, meeting at both office and external venue to select potential candidates to meet hiring managers' requirements.

· Coordinate and schedule interviews appointments between candidates and hiring managers.

· Prepare daily and weekly accomplishment report and provide updates to recruitment status.

· Proactively develop contacts and networks to build talent pipelines, stay updated with market intelligence, industry practices, and other opportunities.

· Research current trends and suggest new ideas for improving talent acquisition activities.

· Assist in onboarding process for selected candidates that are joining the company.

· Review employment applications and background check reports.

· Deliver an amazing and positive candidate experience throughout the recruitment process.

· Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.

· Perform any other ad-hoc tasks as assigned.

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of Easmed’s philosophy to build value and trust to our Customers and Partners, we are seeking to recruit a

Clinical Application Specialist, Sleep Team.

You will be primarily responsible for ensuring the provision of advice and assistance on the usage of therapy devices and products to end users including conducting training for medical professionals, allied health personnel, patients and sales team to ensure that they are familiar with and confident in using the products.

Specifically, you will

• Support sleep apnea device usage according to product usage instructions while adhering to infection control and observing patient safety as first priority.
• Support sleep team cases competently and promptly.
• Process end to end transaction for customers from clinical demo to purchase of device.
• Ensure that end users receive correct advice and adequate, professional support.
• Support in analysing customer feedback on clinical application services which, in turn leads to case management improvement projects to increase efficiency.
• Assist to train new sales and clinical staff on the features and applications of the products, respond to questions posed by the customers, providing on-site guidance where needed.
• Conduct training for the end users to ensure they are familiar with and confident in using the products.
• Co-organise trade shows, courses and events with sales and marketing team, for areas related to product applications and usage.
• Collaborate with Regional Product Managers/Specialists and Business Unit Managers to develop training materials and competency assessment documents.
• Review and update clinical application contents, training materials and quizzes in the Learning Management Platform to ensure they are accurate, up-to-date and systematically presented.

In the course of your work, you will be required to join the Sales Team on a sales visit to demonstrate the use of the products to provide credibility to the value of the products and technical expertise as well as identifying business opportunities while attending to cases and through customers interaction and pass on the information/leads to the Sales Team.

You should have a Diploma/Degree in Nursing, Engineering or Science, have a minimum 2 years of relevant experience such as Bio medical/Healthcare/rehab or Homecare experience preferred. Having a growth and change mindset, demonstrating strong ownership towards execution and result as well as able to work well in a team-based environment are desirable attributes for the role.

If you are keen to develop a career and make a mark in the medical sector within a dynamic and fast-scaling organization, and also to make a difference in the medical industry, you are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret to inform that only shortlisted candidates will be contacted.

• BOS Trustee Limited is the trust company owned by Bank of Singapore. Headquartered in Singapore and regulated by the MAS. The company provides trust administration and advisory services.
• The incumbent review and deal with new business within BOS Trustee Limited.
• The incumbent will also support the trust company in trust product matters for private banking clients who have set up a trust structure for succession planning purposes

Main Duties

Onboarding and Documentation

• Review and approve all trust onboarding documentation. Review and check the trust set up documentation to ensure completeness and that it meets policy requirements. Assist with bank account opening set up, transfer in of assets and ancillary documentation.
• Complete the new business checklist, and assessment for trust relationship manager and team head sign-off
• Interact with front office/wealth advisory team to obtain documents
• Supervise and manage output of junior staff as necessary
• Maintaining relevant spreadsheets to track and record on the businesses onboarded
• Track due reviews and produce management reports as necessary
• Ensure client due diligence documents (Eg. passports, address proof, certificates of incumbency etc.) are up to date and accurately recorded (for the files as well as the system and databases)
• Ensure outstanding matters are attended to or, if not, escalated accordingly.
• Ensure prompt turnaround of all onboarding set up of structure
• Ensure that Compliance approval is obtained where required.
• Review the permanent file to ensure good order and completeness.

• Work with the review team on assessment of source of wealth background of clients, corroborate the declared net worth independently and assess supporting documentation (e.g. financial statements) in line with regulatory requirements (AML)
• Review name screenings in accordance with bank standards. Conduct assessment on potential hits, follow compliance guidance and procedures.

• Assist with other departmental projects and specific ad-hoc tasks as necessary
• Contribute to the implementation and design of the trust product e.g. consideration of regulatory, risk and business (financial/operational/tax) issues. Point person for trust onboarding matters.
• Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organisation, and demonstrate the highest standards of business and personal conduct.

Qualifications

• Min Degree holder with 5 to 10 years in banking/financial industry, previous trust knowledge will be an advantage. Experience in onboarding and documentation review, knowledge of banking KYC/AML/Compliance/Risk procedures will be an advantage
• Good communication and interpersonal skills
• Strong leadership skills, initiative and competency
• Team player
• Organised, detailed and with good risk awareness

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.