The Service Delivery Operations Specialist will be responsible for overseeing and managing the daily operations of the service delivery team. This role involves leading a small team, handling service level reporting, and resolve any potential defects. The ideal candidate will have strong leadership skills, a keen eye for detail, and a thorough understanding of service delivery processes.

Key Responsibilities:

1. Team Leadership

- Lead, mentor, and manage a small team of service delivery analysts.

- Foster a positive and collaborative team environment.

- Conduct regular team meetings to discuss goals, performance, and improvement strategies.

2. Service Level reporting

- Establish and manage the weekly reporting of the Service level agreement.

- Ensure the Service Level agreement is met by the Service Delivery Team.

- Coordinate and execute end-to-end testing activities, ensuring quality and efficiency.

3. Control Risk Testing

- Design and implement control risk testing frameworks and procedures.

- Conduct regular control risk assessments and testing to identify potential issues.

- Collaborate with stakeholders to address and mitigate identified risks.

4. Service Delivery Operations

- Oversee the daily operations of the service delivery team to ensure timely and efficient service.

- Monitor service delivery metrics and KPIs to ensure targets are met.

- Implement continuous improvement initiatives to enhance service quality and efficiency.

5. Stakeholder Management

- Build and maintain strong relationships with internal and external stakeholders.

- Act as the primary point of contact for service delivery-related inquiries and issues.

- Provide regular updates and reports to senior management on service delivery performance.

6. Documentation and Reporting

- Maintain comprehensive documentation of processes, procedures, and testing results.

- Prepare and present regular reports on service delivery operations, testing outcomes, and risk assessments.

7. Technical skillsets

- Mainframe, COBOL, Java, Cloud Architecture (i.e., AWS)

- Able to troubleshoot across the different environment by identifying the technical root issue.

- Provide recommendation to resolve the technical root issues and facilitate further discussion with the technical teams.

Who are we?

HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better.

At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are.

What’s the role?

We are looking for a Account Executive, Small Business to join our highly successful Sales Team. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

What are your responsibilities as an Account Executive?

• Run a full sales cycle and close both new business and install base at or above quota on a monthly cadence
• Find new prospects from both inbound and self-sourced leads
• Run qualification calls with C-level executives and department leaders
• Run online, and occasionally in person, product demonstrations
• Sell through internal champions to multiple stakeholders, as well as directly to C -level
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced

Who are you?

• 2 years+ of full closing experience in the Small Business space with a focus in the SaaS technology industry, preferably with experience in the Singapore or North Asia Region
• Experience in a complex selling environment
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal-orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)
• You will also have a proven ability to drive results, be resilient during challenging sales situations, have a customer-first mentality and a strong growth mindset.

How will you excel in this role?

• An understanding of how businesses grow, and confidence in advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self-development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are the benefits?

• Generous remuneration and stock units + uncapped commissions!
• Hybrid work environment You can choose to work from Home, Office or Flex!
• World class new hire training and onboarding
• An education allowance up to USD$5,000 per annum
• Unlimited Time Off Policy
• Private health insurance allowance & Annual fitness reimbursement
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
• Check out the HubSpot Website to see all our wonderful Benefits

The candidate will support the Legal, Regulatory and Compliance Department (“LCD”) and reports to the Chief Regulatory Officer.

Key Duties and Responsibilities

• Develop and strengthen the compliance culture in APEX and related entities
• Conduct the licensing application process for fund management
• Support other related functions undertaken by LCD

Requirements:

• University degree from reputable institutions.
• At least 3 years’ relevant working experience in derivatives trading compliance or derivatives trading surveillance, with a strong focus on the financial services industry.
• Team player with good writing, communication and interpersonal skills, including excellent Chinese proficiency.
• IT literacy and ability to work with large datasets are preferred.
• Deep understanding of relevant regulatory frameworks and licensing requirements

Key Responsibilities

1. Market and Industry Expertise: Familiarize yourself with the beauty and cosmetics market and industry trends, quickly adapt to the internal environment, and develop short, medium, and long-term strategies for brand introduction on our platform.

2. Brand Resource and Collaboration: Possess strong brand resources in the beauty industry, understand the Asia-Pacific brand structure and decision-making logic, pitch to Asia-Pacific decision-makers, persuade them to collaborate with SHEIN, develop pre-collaboration and be responsible for its implementation.

3. Product Knowledge: Be knowledgeable about beauty products, assist the team in guiding merchants in product selection and pricing.

4. Internal Collaboration: Drive internal support and implementation during the collaboration process, coordinate with legal, tax, payment, logistics, customs, product, and other teams to advance the collaboration process and product solutions.

5. Strategic Planning: Design different levels of cooperation between brands and sellers based on the characteristics of the collaborators, in conjunction with the platform's stage planning. Collaborate with marketing, category, and product teams to provide medium and long-term brand support and growth solutions, promote product construction, and develop post-collaboration operation plans.

Qualifications

1. Education: Bachelor's degree or above

2. Experience: Over 5 years of experience in brand solicitation and operation in related industries, preferably with FMCG group companies.

Skills and Abilities:

4. Strong business acumen and excellent expression skills.

5. Proactive, meticulous, willing to embrace new things and learn new knowledge.

6. Good at analysis and summary.

7. Capable of independently managing complex projects across multiple business areas or teams.

8. Communication and Collaboration: Strong communication skills, good sense of collaboration and ability.

Key Responsibilities:
 Analyze existing operational processes to identify inefficiencies, bottlenecks, and areas for
improvement.
 Develop and implement strategies to optimize processes, reduce waste, and increase overall
efficiency.
 Collaborate with various functional teams to streamline workflows, eliminate redundancies,
and enhance productivity.
 Lead continuous improvement initiatives across various departments.
 Facilitate brainstorming sessions and workshops to identify improvement opportunities.
 Monitor progress, track results, and adjust strategies as needed to achieve operational
excellence goals.
 Collect and analyze data related to key performance indicators (KPIs) to assess operational
performance.
 Use a structured and data-driven approach, collaborate with cross-functional teams to decide
on priorities and implement improvement initiatives.
 Prepare reports and presentations to communicate findings and recommendations to
stakeholders.
 Conduct Lean Six Sigma training to build a working knowledge of the Lean concepts and
DMAIC process.
 Coach candidates for Lean Six Sigma Yellow Belt and Green Belt.
 Provide guidance for root cause analysis to understand underlying issues affecting operational
and system performance.
 Collaborate with the site’s digital team to create and deploy performance dashboards that
track key performance indicators (KPIs) in real-time.

Qualifications:
• Bachelor’s degree in engineering, Science, or a related field. A master’s degree is a plus.
• 3+ years of experience in operational excellence, process improvement, continuous
improvement.
• Strong analytical skills and proficiency in data analysis tools and techniques.

• Certification in Lean, Six Sigma, or other operational excellence methodologies is highly
desirable.
• Excellent communication and interpersonal skills to effectively collaborate with diverse
teams and stakeholders.
• Ability to lead and facilitate workshops, training sessions, and improvement projects.
• Results-oriented mindset with a focus on achieving measurable improvements in operational
efficiency and quality.

Who we are looking for

The Product Specialist plays an integral role in the ongoing relationship management of existing clients to educate clients and prospects in the use, features and benefits of the Charles River Investment Management Solution & Alpha Data Platform (collectively the Alpha Platform) across multiple Asset Classes within Asian Pacific Markets. The role will additionally involve some participation in pre sales engagements as required. As a Product Specialist you will be responsible for remaining current on the latest in the Alpha Platform technology as well as best practices for deployment across our clients. You will leverage your experience with the Alpha Platform to work primarily with Traders, Managers and Operations professionals, ensuring they get the most value from the platform.Reporting to the Manager of Sales Engineering - APAC and ultimately to the Director of Sales - APAC, this role involves enhancing CRD’s regional footprint within the existing client base to maximise the benefits of the solution and extending usage to other areas of the platform, through active client engagement, demonstrations, one-to-one workshops and targeted client & prospect events. As a subject matter expert, the role works closely with both the Sales, Client Management and Support teams to ensure all product, workflow, and best practice questions and objections are thoroughly addressed. A core component is understanding the business requirements and the ability to present and demonstrate our platform solutions to maximise value to the client. This is a senior role and the Product Specialist must be perceived as highly credible and knowledgeable in both the investment industry and all Alpha Platform solutions.

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.

What you will be responsible for

Based in Singapore, the role involves demonstrating Alpha Platform solutions to many of the world’s most significant investment management, wealth management, banking and insurance companies.

• To be a product expert on the CR IMS and Alpha Data Platform.
• Liaison between market participants, existing clients, internal stakeholders.
• Close interaction with Charles River Relationship Management and Sales team to drive forward end-client adoption of our solutions and drive new opportunities.
• Forge relationships with Charles River clients through business and social contact.
• Travel to clients and prospective clients across Asia Pacific.
• To quickly become familiar with developments of and enhancements to CR IMS and Alpha Data Platform.
• Informal training of Charles River Sales team, Relationship Management team, implementation staff and clients in the product.
• Assist with RFPs and POCs

The role requires the successful applicant to allocate time as follows:

• 25% Organise and run client engagements and detailed workshops with business units and end users
• 25% preparation and detailed product presentation and demonstration to highly sophisticated investment professionals
• 25% follow-up with clients & prospects to close out any unanswered questions or objections.
• 10% assist with RFPs or request for information preparation.
• 10% self training on product featurs and training of internal teams on how clients are using the system.
• 5% represent CRD at conferences and Industry trade show events.

What we value

These skills will help you succeed in this role:

• An understanding of investment markets from a front and/or middle office perspective and what each user persona requires to be effective.
• Must have technical acumen to understand requirements and objections and be able to articulate and demonstrate CRD advantages.
• Excellent organisation skills; ability to manage multiple complex tasks simultaneously and meet self-imposed deadlines in a dynamic environment.
• Foster relationships with senior market practitioners in large and small corporations.
• Superior oral and written communication and interpersonal skills.
• Able to differentiate and work at strategic and tactical levels simultaneously.
• Consultative presentation style to diverse and complex audiences
• High degree of proficiency in navigating front and middle office investment applications
• Language skills – Mandarin, Cantonese, Korean, Japanese or Thai would also be an advantage, but not mandatory.

Education & Preferred Qualifications

• Experience in the financial markets industry is mandatory.
• Minimum of 4-5 years of Financial Services industry background and experience with investment management software and/or data solutions,
• Bachelors Degree from a leading university in Business Management, Economics, Finance, Computer Science

Additional requirements

• 20-30% estimated Asia-Pacific regional travel.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

You will be part of our Contract Logistics team, adding your expertise to the delivery of Operational Excellence.

Your Responsibilities

You will be responsible for a range of operational activities within the warehouse including, but not limited to:

• To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
• To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
• To communicate with customers regarding the order status or when issues arise.
• To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
• To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
• To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
• To ensure compliance with all customer contractual obligations on the part of the company.

Your Skills And Experiences

• At least 3 years of customer service/warehouse experience preferred.
• Experience in handling customer inquiries, issues, and complaints in a professional manner.
• Familiarity with warehouse management systems (WMS) and inventory control procedures.
• Ability to coordinate and track orders, shipments, and deliveries accurately.
• Proficiency in using computer systems and software relevant to warehouse operations and customer service (e.g., ERP, WMS or SAP systems, Microsoft Office).
• Work location - Pioneer, Singapore.

Logistics Operations Specialist

Your Role:

As a Logistics Executive, you will play a crucial role in ensuring the smooth and efficient flow of goods. Your responsibilities will include:

• Logistics Optimization: Implementing and maintaining efficient logistics and warehouse practices.
• Supply Chain Management: Overseeing import and export processes, liaising with freight forwarders, and monitoring warehouse performance.
• Customer Service: Handling customer inquiries, resolving issues, and meeting delivery commitments.
• Cost Management: Developing and maintaining a database of freight rates to optimize transportation costs.
• Compliance: Ensuring adherence to ISO standards, customs regulations, and export control requirements.

Your Qualifications:

• Diploma or ITE certificate in Supply Chain, Logistics, or a related field
• Minimum 3 years of relevant experience in logistics and supply chain management
• Strong understanding of import and export procedures
• Proficiency in SAP
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• A customer-centric approach

Please forward resume to [email protected]

Responsibilities:

Strategy and Planning

• Assist CSM/ASM to manage the branches and provide guidance to branch operations and service network.
• Exceptional time management, communication and excellent customer service skills.
• Responsible for all AML/CFT, risk management, compliance and audit matters as a Customer Service Executive (“CSE”) targeting a Good/Satisfactory rating.
• Ensure Branch operations quality, customers’ satisfaction and service excellence at all touchpoints.
• Ensure Key Performance Indication (“KPI”) & Key service index set by the bank are met (eg 90% of customer served with 5-10mins).

Business Performance and Management

• Perform daily banking transactions at the branch, including teller duties accurately and efficiently. Manage the cash activities at the branch.
• Attend to all customer enquiries on banking products and service promptly.
• Be customer obsessed and deliver excellent customer banking experience.
• Handles clerical and administrative duties.
• Adhere to regulations, Internal Policies and Procedures, Customer Service User Guides and SOP of the Bank.
• Keeping a clean desk policy and professional appearance.
• Be professional in engaging customers and always be courteous (i.e. Greet, Service/Smile & Thank you!).
• Handle currency, transactions and confidential information in a responsible manner. Maintaining and balancing cash drawers and reconciling discrepancy.
• Inform customers about bank products and services.
• To undertake any other duties which may be assigned by the Head of Department & supervisors from time to time.
• Perform the needed security checks e.g. keeping a look out for counterfeit, validate customers’ identities/signatures. If staff has detected any fraud, to follow the Bank’s protocol.
• Complete required daily tasks e.g. checking of advices/vouchers and balancing cash position.

People Management

• Monitors branch service, provide coaching and supervision to Officers to achieve standards set by the bank. Maintain department discipline and morale so that the department staff functions as a team.
• Ensure staff are dressed professionally and branch premise is well kept and clean.
• To attend relevant courses for upskilling.

Compliance

• Comply with regulatory requirements, internal P & P, CSUGs & SOP.
• Adhere to Governance, Risk Management and Compliance standards to achieve operational excellence.

Requirements:

Qualifications

• Minimally a Diploma holder

Professional Qualification and/or Regulatory, Licensing Requirements

• Proficient in relevant computer applications
• Knowledge of customer service principles and practices
• Knowledge on basic Retail Banking products and services

Relevant Work Experience

• At least 1 year of tellering and/or branch banking experience

Technical/Functional Skills

• At least 1 year of tellering and/or branch banking experience
• Organizational skills
• Knowledge of proper cash handling procedures
• Attention to detail
• Strong mathematical skills

Personal Skills (Soft Competencies)

• Service-oriented
• Strong Communication skills
• Customer service oriented
• Team Player
• Meticulous
• Interpersonal skills

AITbiotech Pte Ltd (http://www.aitbiotech.com),a growing biotech company which focuses on molecular diagnostics and automated diagnostics solution, is looking to hire a Regulatory Affairs Specialist to support the sales of its products and services.

Regulatory Affairs Specialist

Job Responsibilities:

• Responsible for regulatory activities
• Liaise with regulatory authorities and follow-up on application status
• Collaborates with cross-functional departments to ensure timely implementation of document change requests
• Develop and establish policies and standards that convey the best practices in the company
• Work closely with lab and sales team to help drive quality and business efficiencies and processes
• Ensure products are registered in time for market launch
• Maintain quality management system and responsible for all aspects of quality procedures, standards and specifications with approval from Quality Management Representative (QMR).
• Manage document control process for Quality Management Systems in compliance with ISO13485, GDPMDS and any other standards as appropriate
• Support quality management audits (internal & external) in order to verify that regulatory and quality requirements have been met and proper closure of non-compliance activities
• Take leadership role in developing and implementing advanced quality principles, foster a culture of continuous improvements to improve process control and quality yields
• Keep up-to-date with changes in regulatory legislation and guidelines
• Provides guidance and advice on approved procedures, standardization and requirements associated with the document management system.
• Provide expert regulatory input to in-licensing evaluations and due diligence activities
• Provides training to new staff on document management system and document management processes and procedures
• Management of nonconformance, customer complaints handling and supplier auditing, etc
• Ability to manage multiple simultaneous activities in a rapidly changing environment

Requirements:

• Bachelor’s degree or Diploma holder, preferably in Biomedical Sciences, Biology, Biochemistry, Pharmacy or Pharmacology
• Min 3 years of working experience in manage regulatory of life science products or devices.
• Understanding in HSA requirements and product approval such as ISO13485, CE-IVD is a must.
• Fluent English; excellent written and verbal communication skills.
• Proficient in Microsoft Office
• Good interpersonal skills to frequently work with colleagues and team members, and advise others on compliance and regulatory matters
• Excellent analytical skills Attention to detail
• Pro-active and problem-solving attitude
• Highly autonomous, yet with a profound team spirit

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Fulfilship Pte Ltd is a growing e-commerce fulfilment company.

Our mission is to help SME grow and scale both domestically and internationally.

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly, or prevent it from

even occurring.

-Maintain constant communication with managers, staffs, and

merchants to ensure proper operations of the company with brief

summary to the Management.

-Submit proposals or suggestions with supporting back up examples

which can improve the workflow and increase profit margins within

the organisation.

-Develop, implement, and maintain quality assurance protocols, this

includes a proper onboarding documentation process for all

departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to

enhance the companys internal capacity.

# 5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6:00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joo Koon MRT Station/Bus-Interchange.

# 10 days Annual Leave.

# Condusive working environment.

# Team Bonus/es.

Skills

Management Skills Multi Tasking Warehousing.

Overall responsible for the daily operations, including physical operations - receiving, storing, picking, packing, inventory management and worker-shift management.

Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.

Strong excel knowledge & passion to go above and beyond. ure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottlenecks and improve the performance.

Continuously improve the throughput and attain a sustained level of delivery performance improvement.

Strong excel knowledge & passion to go above and beyond.

​Our client is a global leader in gateway services, who is seeking to recruit a Ramp Specialist (Aviation). This position is based in Singapore.

Ramp Specialist (Aviation)

Responsibilities

Operate heavy equipment, aerobridges and passenger steps to facilitate flight handling and embarkation / disembarkation of passengers.

Requirements

· Valid Class 3 driving license (Class 4 driving license would be an advantage)

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Performance Marketing Specialist

Key Responsibilities:

• Conduct post-campaign analysis and identify opportunities to improve the overall performance of eStore on Samsung.com
• Support the Performance Marketing Lead in covering the overall campaign performance in SEA & Oceania
• Analyse customer journey and campaign data using Analytics tools and provide insights to improve online conversions across all channels (e.g: organic, paid search, social, etc)
• Monitor and strategize paid campaigns (e.g: Google Ads, Facebook Ads) and regularly provide actionable recommendations to clients
• Track pre-defined KPIs and collaborate with internal stakeholders and clients to exceed goals and targets.
• Provide clients with campaign reports and insights under a holistic approach, taking into account product, price, promotion and channel execution
• Responsible for monthly tracking of campaign performance and delivering strategical solutions for e-Commerce growth
• Be proactive in communicating and putting forward new ideas, finding solutions to client’s business needs, monitoring competitor activity, industry trends and bringing fresh thinking/innovation

Key Requirements:

• Min 3 years of hands on experience planning and executing digital campaigns either in-house or agency, preferably in e-Commerce.
• Proven record of optimizing a digital media campaign.
• Hands on experience in paid advertising and conversion rate optimization (including Google Ads, Facebook Ads, Programmatic DV360) and other media platforms (CRM)
• Strong knowledge of Web Analytic tools (Adobe Analytics, Google Analytics)
• Knowledge of e-Commerce structure and operations preferred (UI/UX, SKU listing, payment, logistic, analytics)
• Analytical who’s able to back up their ideas and decisions with data-driven solutions
• Great communication and client management skills – Understand client’s day-to-day needs (briefs) and work closely with the team to deliver projects in a timely and accurate manner
• Excellent presentation and negotiation skills – know how to sell a mid-level idea to clients, pushing back when necessary for the overall good of the project delivery
• Humble, self-motivated and a team player

about the company

Our client, one of the largest insurance players in the Asia pacific market, offers a wide range of services.

about the job

In this position as a Business Development Specialist , you will be in-charge for Marine Hull portfolio and involved in helping to achieve and grow the overall target set by the organisation. The ideal incumbent will be expected to identify and develop potential business areas and maintain professional relationships with existing and potential customers.

In order to be successful, you will be required to review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with internal stakeholders.

skills & experience required

• 3+ years experience in Business Development or Underwriting with focus on Marine Insurance
• Strong technical Knowledge in Marine underwriting and risk management
• Excellent relationship building skill and strong business acumen
• Excellent communication and interpersonal skills

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

We are looking for dynamic and talented candidate to join us as Wealth Advisory Specialist (WAS). This is a permanent role with a basic salary, attractive sales incentives and staff benefits (annual leave, medical leave, medical reimbursements). As a WAS, you help to plan, manage and work with clients to provide tailor-made wealth solutions specific to their needs and work to ensure that our clients fulfil their financial goals and dreams through our wide-ranging products and services.

Responsibilities:

• Develop new client relationships and maintain relationships with existing clients.
• Develop financial plan to provide financial advice, supporting clients in achieving financial needs and financial independence.
• Compare among our range of products to back our recommendations with the best financial solutions.
• Provide our best recommendations to client to facilitate them meeting their financial objectives and needs.

Benefits:

• Permanent role with basic salary and performance-based incentives such as commission, allowance, and overseas trips;
• Continuous professional development through a comprehensive training and development program.
• Candidates with outstanding performance may be assigned supervisory role.
• Opportunities to learn and advise on a wide range of financial instruments from various providers.

Requirements:

• Excellent people management skills with strong interpersonal and communication ability to deal with people of all levels in complex and challenging situations.
• Self motivator and thrive in a dynamic and collaborative environment.
• Degree or Diploma Holder with 5 years of relevant sales experience.
• M5, M5A, M8, M8A, M9, M9A HI, Comm GI & PGI Certification.

KEY DUTIES AND RESPONSIBILITES:

• Preparation and review of qualification documents e.g., User requirement specification, DQ, IQ, OQ and PQ protocol for equipment, utilities & facility in compliance with the regulatory guidelines.
• Execution of qualification and validation activities including process, cleaning, computer system, equipment, utilities, and facility.
• Candidate must have knowledge and experience of qualification/validation principles and their practical application.
• Preparation and review of process and cleaning validation protocols and reports.
• Coordinate with the cross functional team and external service provider to meet qualification & validation schedules and maintain equipment, systems, and processes in validated state.
• Review equipment and process related change control; perform Risk Assessment to determine criticality of the proposed changes.
• Write, review, and revise validation SOPs in compliance with regulatory guidelines.
• QA oversight and/or review during the validation process.
• Manage incidents and deviations related to validation & qualification.
• Perform compliance reviews of all applicable deviations, investigations, and CAPAs related to qualification and validation.
• Review and suggest continuous improvements to the Validation Master Plan, current quality system practices, validation protocols and procedures for newly installed equipment, and overall validation strategies.
• Cross train and develop expertise in other areas of validation.
• Must be able to interact and lead effectively in a team-based environment.
• Familiarity with regulatory/compliance environment.

EDUCATION & EXPERIENCE

· Degree a scientific discipline or equivalent.

· Experience in a regulated industry preferred.

• A minimum of 5-7 years’ relevant experience in pharmaceutical manufacturing environment.

· Proficient in the use of Microsoft Word, Excel, Access, PowerPoint, and Explorer.

TO APPLY:

Candidates are encouraged to apply this position via email to [email protected] with the following information in the resume.

· Work experiences and job responsibilities.

· Current and Expected salary

· Reason for leaving.

· Date of availability

· Education background

We regret that only shortlisted candidates will be contacted.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

Solutions Specialist (Legal Technology)

We are looking for a highly motivated individual to join our Legal Technology team. The team sits within the Knowledge, Innovation and Technology (KIT) department of the firm.

The Solutions Specialist will design, develop and implement tailored technology solutions with a focus on generative AI tools to address our firm’s specific needs. You will collaborate with lawyers and staff to identify opportunities for AI-driven solutions, develop prototypes, and deploy applications to enhance workflows.

Key Responsibilities:

1. Custom AI Development:

• Work closely with lawyers and stakeholders to understand their needs and translate them into technical specifications.
• Design, develop, and implement generative AI tools to support legal work and other business use cases.
• Fine-tune large language models for legal-specific applications where required or applicable
• Analyse business requirements and develop other custom software applications or tools that enhance legal processes and improve efficiency.

2. System Integration:

• Integrate generative AI tools and other custom solutions with existing systems and ensure seamless functionality across various platforms.
• Develop APIs and workflows for integration across platforms

3. Testing and Quality Assurance:

• Conduct thorough testing of developed solutions to ensure functionality, reliability, and user satisfaction. This includes ensuring AI models adhere to compliance, confidentiality and data security standards.
• Gather feedback, iterate and improve performance.

4. Documentation: Create and maintain comprehensive documentation for developed solutions, including user guides and technical specifications.

5. Training and Support: Provide training and ongoing support to users.

6. Research and Innovation: Stay up to date with emerging technologies and legal tech trends to continually identify opportunities for innovation within the firm.

Qualifications:

• Bachelor’s or Master's degree in Computer Science, Data Science, Information Technology, or a related technical field. A law degree or legal experience will be advantageous.
• 3 to 5 years of technical experience in a software development, systems analyst or related discipline preferably in the legal industry or a professional services environment.
• Proven track record of managing big data / data mining using analytical tools.

Experience:

• Proficiency in AI/ML frameworks, with understanding and ability to implement

a) emerging technologies, distributed and highly scalable computing architecture, multi-cloud,

b) hybrid, server-less computing and advanced analytics;

c) big data and machine learning technologies; and

d) workflow methodologies.

• Strong programming skills (e.g., Python, Java, Swift, Go) and familiarity with relevant frameworks and tools
• Experience with training large language models
• Experience in mobile app / full stack development
• Excellent communication skills, both written and verbal

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Transformation Specialist to be part of their Finance team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsible of Finance Transformation Specialist:

• Lead finance transformation projects, utilizing tools like Python or similar programming languages to automate and streamline manual processes.
• Design and implement workflow improvements to enhance efficiency and data accuracy.
• Collaborate with cross-functional teams to integrate financial systems and optimize reporting frameworks.
• Provide hands-on support in developing automated financial dashboards and analytics tools.

Requirement:

• 1–2 years of experience executing finance transformation projects.
• Strong IT skills, with hands-on experience in process automation tools (e.g., Python, RPA).
• Bachelor’s degree in Finance, IT, or related fields.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Stashworks Pte. Ltd. is a growing e-commerce fulfilment company.

Our mission is to help SME grow and scale both domestically and internationally.

Roles and Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with managers, staff, and merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.

-Develop, implement, and maintain quality assurance protocols, this includes a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to enhance the companys internal capacity.

Skills

Overall responsible for the daily operations, including physical operations - receiving, storing, picking, packing, inventory management and worker-shift management.

Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.

On-site coordination with operations backend teams to ensure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottleneck and improve the performance.

Continuously improve the throughputs and attain a sustained level of delivery performance improvement.

Strong Excel knowledge and passion to go above and beyond.

Proficient in Management Skills Multi Tasking Warehousing will be better.

# 5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6:00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joo Koon MRT Station/

bus-Interchange.

#10 days Annual Leave.

# Condusive working enviornment.

# Team Bonus/es.

Job Description:

- Contribute to IT projects for Antaes clients

- Application Monitoring

• Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
• Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality.
• Streamline processes to minimize manual intervention.

- Incidents and Requests management (from business users and other IT teams)

• Provide level 2 application support to back-office users.
• Analyze and manage incidents/requests.
• Coordinate incidents impacting several teams.

- Problem Management and continuous improvement

• Identify recurring problems and eliminate them.
• Provide requirements to build team for bug fixing and improvements.
• Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
• Put in place training for business users to reduce the number of daily requests from business to IT.
• Process improvements.
• Coach more junior team members as required.

- Change improvement

• Release testing.
• Performance analysis.
• Production deployment and validation.
• Production releases on weekend (rotating schedule within the team).

- Contribute to the promotion of Antaes services on top of assistance provided to client.

Job Requirements:

• At least a Bachelor’s degree in Computer Science / Information Technology / Programming & Systems Analysis, Science (Computer Studies) or related fields
• Minimum 5 years hands on experience with Calypso as a back office.
• Basic knowledge of Java, PL/SQL & Linux.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back-office functionalities:

1. - Engines
2. - Events
3. - Filters
4. - Reporting Framework
5. - ScheduledTask
6. - Message / Swift messages
7. - Transfers
8. - Settlement Delivery Instructions
9. - Accounting
10. - Pricers
11. - Workflows
12. - Reconciliation process

• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR.
• Willing to do On-call rotation with team mates to cover night and weekend support.
• Very good communication skills and keen to work with business users.
• Excellent analytical and problem-solving skills.
• Proven ability to work individually under pressure.
• Autonomous, pro-active, cooperative mindset. Pro-active in security, incident prevention, productivity and global improvement of the quality of service.

Working Hours

• Work in morning shift or usual office hours: (7am – 4pm) or (9am – 6pm).
• On-call rotation with team mates to cover night and weekend support.

Job Summary

• We are seeking a highly motivated digital engagement & communications specialist for Talent Management & Careers Experience, who will be responsible for building a consistent stakeholder communications and engagement approach to enable colleagues to build skills, enhance their employability and unlock their potential. This role requires a proactive, creative thinker who excels in navigating complexity, driving change and delivering impactful colleague experiences. The role holder will report to the Head Skills & Career Experience, the position thrives within a vibrant team environment.

Responsibilities

• Create and implement compelling communication and engagement strategies (including storytelling, visuals, channels, and campaigns) to promote the Bank’s career offerings to all colleagues and stakeholders and inspire action.
• Adopt a problem-solving and user-centric approach to proactively identify and address challenges/ opportunities through creative and data driven solutions; leveraging design thinking principles to curate experiences that resonate with our colleagues in a timely manner as they craft their skills-first career pathways
• Build an understanding of the unique needs and priorities of the various business functions to align our strategies, delivery plans and key messages accordingly
• Drive measurable improvements in colleague sentiments and engagement with our career offerings. Regularly review user feedback and data insights to iterate and continuously improve campaigns and initiatives
• Work closely with the TM&CE leadership team and squad leads to shape strategic messages that effectively represent the Bank’s Talent Management & Career Experience strategy, ensuring consistent and impactful messaging across all platforms.
• Partner with other internal teams e.g., broader C&C, other HR COEs, Corporate Affairs Brand and Marketing (CABM), Global C&E to align efforts and drive a unified messaging to deliver a seamless and cohesive colleague experience. Provide strategic analysis of how we engage across key stakeholder groups to optimise the robustness of communication efforts and better deliver the strategy.
• Stay ahead of trends in internal communications and engagement, introducing innovative methods to inspire and connect with colleagues
• Oversee the development and maintenance of our key communication channels, collaterals, and platforms, including knowledge articles on myHR, Careers pulse and diSCover related to Talent Management & Career Experience, ensuring seamless information cascade and ready reference for all colleagues
• Develop and implement change management strategies that maximize employee adoption and usage of our Talent Management & Career Experience Solutions, including Careers Hub, Talent Marketplace, Talent Brochure etc.

Key Stakeholders

• Colleagues and People Leaders across the Bank
• Internal Communications, Brand and Marketing teams
• Careers & Capabilities colleagues
• Employee Advocacy, Performance, Reward and Benefits teams
• HR generalists from across the HR function
• Third Party Partners

Skills and Experience

Our Ideal Candidate:

• 4+ years of experience in a marketing, communications, digital content role
• Understanding of HR domain
• Work experience in HR is desirable (not a must have)

Role Specific Technical Competencies:

• Effective Communications and Change Management
• Brand Management / Content Marketing / Digital Advertising
• Talent Management
• HR Consulting
• Business Acumen & Project Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

The incumbent will lead in establishing the patient counselling department including managing health claim assessment and handle administrative duties.

In addition, this role will also work with the senior management in implementing the accounting and administrative functions of the group.

Financial counselling

Understand claims policies and preauthorisation procedures of participating panel insurers.

Establish workflow for consumers and internal staffs in preauthorisation of Guarantee of Payment (GOP).

Implement application architectural specifications for internal staff (using Vlookup)

Review existing processes and implement initiatives for efficient processes.

Correspond with insurers for renewal of contracts or new sign on.

Communicate effectively with third party insurers, external stakeholders (eg. CPF board or hospitals) for claims resolution

Respond within service level agreement to ensure timely approval of GOPs.

Financial Administration

Submit E-CLAIMS through Mediclaim portal in accordance to Medisave regulatory requirements.

Ensure all claims comply with MOH and CPF requirements.

Check and ensure claims payment from various institutions are tallied with no discrepancies

Fill and organize all related documents, ensure accuracy and done in a timely manner

Be abreast with industry changes on regulatory compliance, fee changes and updates on submission portals.

Undertake any duties as assigned by Senior management

Requirements

• Diploma or Degree in any discipline
• 1 to 2 years of experience in insurance claims handling or related fields
• Insurance industry knowledge and certificates (e.g. Certificate in Health Insurance)
• Proficient with Microsoft excel (Vlookup)
• ⁠Is a team player
• Attention to details; strong analytical, organisational and time management skills

Posted Job Advert

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

Responsibilities:

• Support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, GxP contract manufacturing facility
• In depth awareness of entire process; identifying operational factors which influence the process
• A competent Reviewer and Approver of SOPs, protocols, reports or records
• Can trouble-shoot and able to weigh up all information and consideration in order to choose the optimum path to be taken
• Demonstrate ability to lead a small project and manage the deliverables effectively Develop good working relationships with internal & external customers
• Plan for future activities and coordinate with other departments to complete this
• Develop skills to be Qualified Trainer in area of expertise
• Able to participate actively or lead in deviation investigations, change controls and CAPA plans
• Able to lead, review and approve deviation investigations, change controls and CAPA plan as required
• Perform material release and qualification, joint inspection to identify material defect and review vendor’s investigation report as required
• Review executed batch records and logbooks and ensure that deviations are raised
• Provides Quality oversight for Operations document changes (e.g. MBRs, SOPs, Forms, Logbook, etc.)
• Provides QA oversight in any customer project related activities

Requirements:

• Bachelor's degree with 5-7 years’ experience in Quality Assurance in the Biopharmaceutical industry.
• Familiarity with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7)
• Fair knowledge and experience of the practical and theoretical requirement of quality management system in a GMP facility
• Good oral and written communication skills
• Team player, with strong focus on safety, quality and timelines
• Able to operate independently with minimum supervision for routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.