• Expertise in configuring, customizing, and integrating payment engines such as Global PayPlus (GPP), Finastra, and familiarity with API-based payment solutions.

• Synthesize intricate high-level requirements into actionable, product-specific deliverables. Drive gap analysis within payment systems, particularly for Global Pay Plus (GPP) engines, and leverage technical depth to integrate API-driven solutions for seamless global deployments.

• Navigate intricate vendor relationships, guiding them through RFPs and the selection of payment solutions, particularly for advanced capabilities like Virtual Account Management.

• Oversee sanctions compliance and payment risk mitigation strategies, ensuring all systems adhere to the most stringent global compliance standards.

Key Responsibilities

Carry out numerical modelling using MIKE by DHI suite of software

Provide specialist technical input to EIA studies and/or coastalengineering/modelling studies

Assist the Project Manager (technical and fi nancial) of ongoing major marine andterrestrial EIA projects and coastal engineering/modelling studies.

Assist in preparation of technical and fi nancial proposals to secure new projects

Performs QA within own fi eld of expertise

Maintains project schedule and reports project status

Support regular client (external or internal) contact

Education and Experience

Postgraduate degree in a relevant environmental discipline and/or civil/coastalengineering

3 to 5 years experience undertaking marine and terrestrial EIA studies, and/orcoastal engineering and/or numerical modelling studies (particularly in tropicalareas)

Knowledge of sediment plume physics, especially relating to dredging andreclamation

Experience with assessing navigation safety for ports and channels

Experience with Marine Risk Assessments

Experience with mooring simulations

Experience with navigation simulations

Experience with data processing

Experience with the MIKE by DHI suite of numerical models will be consideredfavorably

Project management training course or proposal writing training course

Knowledge and Skills

Good knowledge of a relevant professional subject and interest in other subjects

Good analytical skills

Good English language skills

Good writing skills

Comfortable with variable workloads

Able to analyse client requirements and identify and communicate suitable solutions

Able to understand the roles and responsibilities within a team and contributetowards the overall goals of the team

Position Overview

This role focuses on overseeing and managing the cybersecurity framework across the APAC region, including China. The individual will address cyber threats, design and implement tailored security solutions, and ensure compliance with information security standards and policies. The scope involves safeguarding the organization’s systems and protecting customer data.

Key Objectives:

1. Respond to and manage cybersecurity threats and vulnerabilities effectively.
2. Develop and implement cybersecurity strategies and solutions specific to regional requirements.
3. Oversee information security measures, ensuring policies are reviewed, enforced, and access is properly secured.

• Ensure the security of IT systems and digital platforms by establishing robust security protocols and technologies.
• Stay informed about emerging cyber threats and deploy updated defenses accordingly.
• Review and enhance authorization and security measures, adopting a zero-trust security approach.
• Conduct periodic security audits to identify and address vulnerabilities.
• Respond promptly to security incidents, coordinating with local IT managers to mitigate risks.
• Educate and update the organization on cybersecurity practices and improvements.
• Maintain up-to-date documentation to support cybersecurity initiatives.
• Collaborate with the global information security team to implement and maintain corporate security standards at the regional and departmental levels.
• Serve as the local owner of the corporate Information Security Handbook, where applicable.
• Develop and maintain security frameworks for departments or subsidiaries.
• Evaluate information security risks and implement measures to strengthen the organization’s security posture.
• Report security incidents to the global information security team and act as a liaison for communication and response.
• Participate in training programs and share relevant materials with local teams to enhance security awareness.
• Foster relationships with local institutions and stakeholders where necessary.

Qualifications and Skills:

• Expertise in cybersecurity technologies and strategies.
• Experience in incident response and managing information security frameworks.
• Strong understanding of zero-trust principles and security auditing.
• Ability to communicate and coordinate with global and local teams effectively.
• Commitment to continuous learning and improvement in cybersecurity practices.

As part of country expansion, we are looking for a dynamic and versatile Talent Acquisition Specialist to be part of the People team. You will be responsible for anchoring CHAGEE’s expansion and serving as a key partner to the business. You will also be an integral part supporting of the Group’s strategic expansion and initiatives.

If you are looking to develop your career with one of the leading global tea beverage brand; send in your application now!

Responsibilities

• Responsible for anchoring recruitment strategy and activities, including quality delivery of essential HR services (EVP, recruitment outreach, platforms, institutions etc.)
• Serve as talent partner to key business divisions, working closely with business stakeholders to support business expansion
• Implement talent acquisition activities across all platforms, including recruitment project and partner management
• Lead and facilitate country initiatives, including establishment of candidate supply channels, SOPs, policies etc.
• Champion employee engagement and Company culture initiatives, reinforcement of internal communication and employee relations
• Analyse trends/metrics and establishment of data dashboard; developing integrated solutions value-added analytics

Requirements

• Proven experience of 3 to 7 years as a talent acquisition or HR generalist, in a fast-paced environment
• Diploma in human resources or equivalent
• Enterprising mindset and approach
• Good communication and interpersonal skills
• Strong network and stakeholder management
• Knowledge of industry, recruitment trends and developments
• Team player, with a keen eye on details

• Design and prototype user-friendly interfaces and experiences for blockchain applications.
• Responsible for the development and launch of an innovative Pre-Market trading platform
• Collaborate with developers to implement design solutions and ensure usability.
• Conduct market analysis to identify trends, competitor offerings, and customer needs in the blockchain space.
• Gather and analyze user feedback to inform product development and improvements.
• Develop and execute pre-market strategies, including go-to-market plans, positioning, and messaging.
• Work with marketing and sales teams to prepare for product launches.
• Collaborate with engineers, product managers, and other stakeholders to align product features with market demands.
• Communicate design concepts and product strategies effectively to both technical and non-technical audiences.
• Ensure that all products adhere to industry standards and regulatory requirements.
• Stay updated on blockchain technology trends and security best practices.
• Develop tailored strategies for emerging technology sectors, such as virtual reality and AI
• Qualifications:
• Bachelor’s degree in Design, Computer Science, Business, or a related field.
• 3+years of experience in product design or a related role, preferably within blockchain or fintech.
• Hands on experience on virtual reality & AI technologies.
• Experience in Data driven promotional strategy.
• Proficiency in design tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Business level Mandarin speaking is required as the candidate will be required to liaise with Mandarin stakeholders, vendors and counterparts on daily basis in China & Hongkong region.
• Strong understanding of blockchain technology and its applications.
• Excellent analytical,problem-solving, and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Willingness to work in the late evening hours to accommodate regional team meetings is required.

Job Responsibilities:

• Project a professional image always.
• Ensure the team comply with grooming standards and adhere to Environment, Health and Safety requirements in respect of uniforms and safety work practices as well procedures to provide a clean, safe and pleasant working environment.
• Perform the duties of housekeepers in the designated section.
• Require performing patients discharged bed cleaning at wards.
• Require performing machinery jobs.
• Require performing terminal cleaning/ decontamination.
• Undertake any duties/ projects etc as assigned by the Superior(s).

Job Requirements:

• Able to adapt in a fast pace & challenging environment.
• Able to stand long hours, walking long distance, climb staircase, squat.
• Ability to work independently and in a team.
• Able to attend Work At Height (WAH) course for company needs.

Job Responsibilities

• Perform animal husbandry and complete underwater tasks for assigned animals to the highest standard
• Prepare and deliver daily diets and nutritional requirements to animals under care
• Assist in animal medical procedures and transfer of animals between locations
• Maintain cleanliness of exhibits
• Perform general maintenance of aquariums and exhibits, repair tools and equipment
• Observation and data recording of animal behavior
• Daily siphoning of debris /waste and cleaning of acrylic panels in exhibits

Job Requirements

• Diploma or Degree in Marine Science, Aquaculture, Biological or Life Sciences
• Scuba diving certification of Open Water Dive and above preferred.
• Candidates with no scuba diving certification may also apply. Training and certification will be provided.
• Confident to work in an aquatic environment
• Passionate about working with animals
• Passion for environmental sustainability and conservation
• Able to perform shift work, including weekends and public holidays

Our client, a well-known company is looking for candidates for the position of Logistics Specialist.

JOB SUMMARY

Manage Service Parts and Accessories order and supply within and outside Asia Pacific regions.

RESPONSIBILITIES

• Order management: to ensure smooth order receiving and processing
• Supply Operation such as Handle enquiries from Distributors
• Liaise with forwarders and suppliers on shipments arrangement
• Handling of shipment documentation, e.g Invoice, Packing list, Bill of Lading etc to ensure smooth custom & clearance by importers
• Handling of warranty claims, short mispacking report and logistics quality problem report
• Handles SAP Payment of supplier and buyer invoices
• Prepare monthly report to report on KPI results

REQUIREMENTS

• Degree in Marketing/Economics/Finance/Business
• 1 - 2 years of working experience in similar job scope
• Effective verbal and written communication skill
• Strong analytical thinking and negotiation skills
• Self -Starter, well -organized & have a flair for numbers
• Eager & fast to learn, open minded for feedback and improvement
• Highly competent with MS Office (Power Point, especially Excel, Access)
• Power BI will be an added advantage
• A team player with strong sense of responsibility, able to work independently, mature, self-discipline with good time management
• Willing to travel to Asia as and when required by business

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)


We regret that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

Role Purpose
1. Conduct Customer pricing analysis for country requests regarding special rates.
2. Create Non-Standard Rate Cards (Custom PIDs) for special rates in GRE.
3. Support the collection and/or review of existing or proposed customer rate cards in countries.
4. Coordinate work balance among the Key Account Pricing Team.

How will you contribute to the success of DHL?

1. Conduct Customer pricing analysis for country requests regarding special rates
   - Assess customer analysis requests from country pricing teams and ensure input information and strategy are complete.
   - Extract data for existing customer business in place and prepare respective customer pricing analysis reports.
   - Simulate and analyze entire customer business with existing and potential volumes using up-to-date pricing tools and systems.
   - Generate accurate Customer Pricing Reports for responding to countries’ requests (including, but not limited to, the GRE Pricing comments/ recommendations, overall opportunity snap-shot, detailed analysis by product, lane and weight breaks, etc.).
   - Ensure documentation of customer price analysis and reports according to standards.
   - Where required, support the regional process for any Key Account pricing that is eligible for regional review.
   - Maintain record keeping of statistics to support KAP process measurement including tracking of number of requests by country, turn-around time (TAT), requests outside of agreed SLA, etc.
   - Initiate and run continuous improvement initiatives/projects and workshops.
2. Create Non-Standard Rate Cards (Custom PIDs) for special rates in GRE.
   - Create rate cards from scratch as needed and/or PIDs in the GRE system based on the country pricing team’s input.
   - Where required, interpret overall country requests for price levels and translate these into specific target prices in Custom PIDs whilst ensuring that guidelines on minimum price levels, discounting, and GPP are followed.
   - Ensure PIDs are fully GRE compliant.
   - Included in this is the creation of PIDs for Global Customers from the Global Customers Alignment (GCA) team.
   - Train new colleagues on the day-to-day job and perform audits on the work done by other colleagues.
   - Deactivate outdated customized PIDs.
   - Maintain non-standard fuel surcharge for Global Customers.
   - Get involved in GRE deployment to support the creation of customized PIDs during the rating freeze period.
   - Support GRE countries in escalating system issues.
3. GPI for GRE countries
   - Execute Annual GPI for GRE countries.
   - Execute Off-cycle GPI for GRE countries.
4. Support with the collection and/or review of existing or proposed customer rate cards in countries
   - Contact countries to gather existing customer rate cards.
   - Consolidate customer rate cards, review, validate, and convert to a global standard format as needed.
5. Coordinate work balance among the Key Account Pricing Team
   - First point of contact for the different stakeholders/business partners.
   - Manage the audits which have to be done on the work performed by other KAP team members.
   - Train and coach colleagues in difficult situations and with difficult requests.
   - Maintain and write work instructions for all processes within the KAP team.
   - Analyze reports and perform quality data cleansing in accordance with policies.
   - Participate in business meetings.
   - Ensure a good understanding of all relevant systems and processes to be(come) Subject Matter Expert in KAP.
   - Support testing activities as appropriate.
   - Review and analyze monthly KPIs.

Requirements:

• University degree with strong analytical background (e.g. Business Administration, Finance, Economics).
• Preferable +2 years of experience in related functions, desirable DHL Express experience in an analytical, financial, or Customer Accounting function.
• Preferred candidates would have previous experience in Pricing, Costing, Pricing Implementation (GCI), Billing (CMF), Products/Marketing, and/or EKAD roles.
• Country/Cluster/Regional/Global experience.

The Growth Manager will play a key role in driving customer acquisition, retention, and revenue growth. The ideal candidate will utilize data-driven strategies, lead cross-functional teams, and implement innovative campaigns across multiple channels to achieve business objectives.

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve growth objectives and increase market share.

• Leverage data-driven insights to identify growth opportunities and optimize marketing performance.

• Lead cross-functional teams to plan and execute marketing campaigns across various channels, including digital, social media, email, and offline channels.

• Analyze campaign performance metrics and KPIs to measure effectiveness and identify areas for improvement.

• Optimize conversion funnels and customer acquisition channels to drive sustainable growth.

• Collaborate closely with Product, Operations, and Sales teams to align marketing efforts with business objectives and drive revenue growth.

• Stay updated on industry trends, competitive landscape, and emerging technologies to inform growth strategies.

• Manage marketing budgets effectively, ensuring optimal allocation of resources to maximize ROI.

• Develop and maintain strong relationships with internal stakeholders, external partners, and vendors to enhance growth initiatives.

• Partner with Data teams to utilize customer insights for outreach marketing and B2B partnerships.

• Continuously experiment with and iterate on marketing strategies to drive innovation and achieve measurable results.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, Economics, Data Analytics, or a related field.

• 2-3 years of experience in growth marketing, performance marketing, or business development, preferably in the PropTech, e-commerce, or technology industry.

• Proven track record of developing and executing data-driven growth strategies that deliver measurable business results.

• Hands-on experience with multi-channel marketing campaigns, including digital platforms (Google Ads, Facebook Ads), CRM tools (e.g., HubSpot, Salesforce), and marketing automation tools.

• Strong analytical skills with the ability to interpret campaign metrics, optimize performance, and drive ROI.

• Experience working with cross-functional teams, including Product, Sales, and Data teams, to align goals and initiatives.

• Excellent leadership, communication, and stakeholder management skills.

• Innovative mindset with a passion for experimentation and continuous improvement.

• Familiarity with customer acquisition funnels, B2B partnerships, and outreach marketing.

Preferred Skills:

• Experience in the PropTech or real estate industry is a plus.

• Proficiency in data visualization tools (e.g., Tableau, Looker) and advanced analytics platforms.

• Knowledge of SEO/SEM best practices and conversion rate optimization (CRO) techniques.

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Reporting to the Facilities Manager, you will use your technical expertise to support the Facilities department in maintenance and repair tasks on the interior and exterior of IKEA Tampines building.

Your assignment

• Manage and attend to requests relating to mechanical and HVAC systems in the building (e.g. fire protection system, sprinkler, air compressor, chiller checking, AHU checking, etc.)
• Perform investigation and rectification works and update the Supervisor/ Technical Officers.
• Perform and ensure all preventive maintenance works are carried out according to the maintenance programs and procedures.
• Carry out any ad-hoc maintenance or repair work as assigned while ensuring safety first.
• Follow up and provide timely updates to Team leader and Manager on the status of the request.
• Identify and report the need for repairs or breakdown issues.
• Undertake other duties as per assigned.

Your profile

• Minimum 3 years of experience in facility/building maintenance.
• Possess at least a Professional Certificate/NiTEC in Mechanical/Electrical or equivalent.
• Good communication and interpersonal skills.
• Possess a good safety mindset and displays good WSH behaviour.
• Effective team player with good attention to details and strong follow-up skills.
• Strong multi-tasking ability and able to work in a fast-paced retail environment.
• Able to commit working on AM & PM shift, including weekends and public holidays.

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

Regional Marketing Specialist

• Lead the execution of regional marketing strategy and development plans to generate regional revenue and drive conversions. Working collaboratively with Brand & Product Marketing to activate programs in the region.
• Identify regional growth opportunities, customer segment trends, and relevant competitive activities that influence customer development performance. Adopting a growth mindset for continual improvement of campaigns to drive performance marketing, working closely with the Growth Marketing Manager and other cross functional leaders.
• Establish sales enablement activities, leveraging marketing and product management for consistent customer engagement, and support for new sales pipeline growth with the sales teams.
• Manage direct agency relationships as applicable in the design and implementation of campaigns localized to regions.
• Serve as the central point of contact for regional marketing for the assigned region, and escalation to the Regional MD. Supporting the regional business team to customize assets to reflect the local market.
• Provide line management support Regional Marketing, coaching, developing, guiding, and being a point of escalation.
• Define the activities that are locally meaningful, establish awareness of the organisation, and focus on lead generation. Contribute to the identification of priorities across regions that positively impact the organisation.
• Develop KPIs and goals aligned with performance marketing metrics, track marketing performance, and develop reports against established goals and objectives; recommend adjustments. Provide proactive data analysis for regional recommendations on trends and future opportunities. Working with the Growth Marketing lead and the analytics team.
• Establish regional marketing operational processes to migrate from ‘growth’ to ‘in life’ approaches aligned to outcome-focused metrics, including field marketing support setup and team coordination.
• Develop and maintain detailed knowledge of the organisation’s strategy, current and emerging solution capabilities, and strategic direction for advocacy efforts and team capabilities.
• Working alongside Marketing teams on new activities, to develop and sustain strong relationships with business teams and stakeholders at a global scale. Adopt Marketing Technology and Operations processes and governance, to the extent it is relevant.

Requirements:

• Experience and knowledge of performance marketing especially in the South Asia region
• Knowledge of media planning, buying, optimization of campaigns to drive better performance.
• Experience of analyzing data that represents marketing performance for sales.

Benefits:

• An excellent total package, with compensation and benefits based upon your geographic location.
• Skill development opportunities, to help you grow now and into the future.
• Access to a global network, to enrich your professional experience.
• Flexible options to help balance work time and your time
• Award and bonus opportunities.
  
  EA License Number: 23C1935 | EA Personnel Number: R1551292

MAIN DUTIES / RESPONSIBILITIES OF ROLE

The focus of the Trade Support Specialist within the Brevan Howard Operations team is on ensuring the complete, accurate and timely capture of trades and lifecycle events. The core services, processes and controls are provided to portfolio managers and execution traders within the Brevan Howard group to ensure accurate risk and P&L capture. The Trade Support team forms part of the Operations Function supporting trading activities across a diverse range of Brevan Howard funds and financial markets instruments traded for these funds.

The core services provided by the Trade Support Specialists are as follows:

Trade Capture

• Monitoring electronic trade flows
• Ensuring accurate trade capture of voice executed transactions
• Compliance with regulations and internal policies with respect to trade execution and capture
• Publishing P&L and working with portfolio managers and execution traders to resolve queries

Life Cycle Event Management

• Facilitation of option expiry processes and other contractual obligations
• Corporate event and credit event processing
• Compression and novation processing

Static Data Management

• All elements of instrument data set up and maintenance
• Onboarding of portfolio managers, execution traders, and funds
• Support for static to aid the STP of trade capture

Reconciliation of Fund Positions

• Ensure funds' positions and trade details recorded in internal systems match external parties (clearers, custodians, prime brokers, counterparties)
• Facilitate the timely resolution of position and trade breaks

Process Improvement and Projects

• New business initiatives: Including set up of new traders and products
• Process Improvements including technology enhancements
• Enhancing knowledge through training and maintenance of team procedures and policies
• Completing event reviews and implementation of risk mitigation improvements

The role entails working closely with execution traders and portfolio managers across a number of Brevan Howard funds. An ability to prioritise based on risk profile is critical, as is a clear and concise communication approach with such front-office staff. The role also requires close working relationships with a number of internal partners including Brevan Howard's COO team, Fund Control, Investor Relations, Fund Risk and Quants teams. Occasionally coverage across the wider Brevan Howard operations function may be required.

WORK EXPERIENCE/BACKGROUND

Essential

• Undergraduate degree in a numerate discipline
• A sound understanding of financial markets and different financial products, specifically ETD and OTC Derivative instruments.
• Execution, mechanics and analytics
• Front to back processes
• Market infrastructure
• An excellent knowledge of operational risk and risk mitigation utilising technology, process and controls.
• Minimum 3 years’ trade assistant\operations experience.

Desirable

• Advanced excel and knowledge of VBA, SQL or other programming languages.
• Good problem solving capabilities, evidence of process improvement.
• Cross asset class experience: FI, FX, Credit, Rates, Equities

TECHNICAL SKILLS & KNOWLEDGE

• Self-motivated and proactive
• Ability to perform well under pressure
• Risk based prioritization
• Enthusiastic, flexible and adaptable
• Ability to work independently as well as part of a team

Desirable

• Advanced excel and knowledge of VBA, SQL or other programming languages.

OTHER REQUIREMENTS

• Strong work ethic and attention to detail
• Good communication skills
• Enthusiastic and flexible
• Excellent written and spoken business skills
• High personal initiative and personal responsibility
• Ability to work effectively in a team/Front office environment
• Ability to manage work priorities and delegate appropriately
• Highly proactive
• Hardworking and able to work independently
• Friendly, polite and personable – enjoys working with others