You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Job Summary
Reporting to the Director of Protective Intelligence, the Physical Risk Detection Specialist will develop scripts and leverage custom tools to gather, analyze, and author actionable intelligence from internal, dark web, proprietary, and open sources to identify, disrupt, and prevent harm that might impact our colleague and executives’ ability to safely conduct business globally. Critical skills include partnering with key stakeholders and providing awareness, indications, warnings, and operational readiness. The Global Security Protective Intelligence team analyzes and assesses internal, external, and geopolitical threats to American Express executives, employees, facilities, assets, events, and interests globally.
Essential Duties and Responsibilities
- Maintain and continually enhance priority intelligence requirements that align with needs of stakeholders.
- Multilingual technical threat detection (threat hunting) to identify, disrupt and prevent potential physical harm and threats, both internally and externally, for all colleagues, facilities, and corporate events. Role includes hunting for brand exposure risks.
- Develop scripts to identify specific insider threats and external risks.
- Leverage OSINT, proprietary information, and purpose-built tools to create written intelligence products for key stakeholders to proactively address threats.
- Monitor global events relevant to the company.
- Support protective intelligence investigations involving threats to leaders and facilities.
- Produce and present threat assessments, deep-dive analysis, and briefings that are cohesive, concise, and professional.
- Build and maintain partnerships with key teams/functions within the company such as physical security, information security, business continuity, insider threat, and investigations.
- Interact rapidly at all levels of the organization and across regions to provide subject matter expertise on threats.
- Provide after-hours support, as required.
Qualifications
- Oral and written fluency in English and one or more of the following languages: Spanish, French, Arabic, Farsi, Mandarin, Russian, Hindi, German.
- Possess an advanced level of understanding of investigative techniques and threat-based intelligence analysis and to detect and resolve threats and other criminal activity.
- In-depth understanding of the threats affecting executives, corporate assets, and events.
- Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making.
- Working knowledge in one or more of the following areas: data science, analysis, protective intelligence, executive protection, close protection, counterintelligence, insider threat, or all-source intelligence.
- Possesses the ability to review information to determine its significance, validate its accuracy and assess its reliability.
- Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.
- Bachelor's degree or equivalent combination of education and experience preferred.
- Master’s degree a plus.
Experience
- 10+ years’ working in large mission critical environment in one or more areas of data science, intelligence, security, or geopolitical related disciplines.
- Desired Leadership Characteristics:Calm and decisive under pressure.
Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues.
Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.
Proven ability in extending and maintaining strong relationships in a complex multi-national corporation.
Strong problem solver with the ability to use analytical methods to affect change.
Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment.
- Must have solid critical thinking and effective time management skills with ability to prioritize based on changing environment.
- Must have initiative and able to work both collaboratively and independently when needed.
- Strong ability to communicate upwards and to peers, particularly in high-impact, mission critical scenarios.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
