Position: Automotive sales manager

• Working hours: 5 days, 9:30am - 6:30pm
• Salary: $4000 - $5000 + Commission
• Working Location: Macpherson

Requirements:

• Min 10 years in the relevant field is required
• Experienced in leadership and team management
• Proven track record in sales in the automotive industry
• Strong analytical skills to assess market trends, sales performance, and financial data.
• Possessing a valid Singapore driving license is preferred

Job Responsibilities

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Achieve a monthly sales target of 30 new cars, with both new and used cars contributing to the goal.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Highlights:

• 5 days work week (Mon-Fri)
• Good Basic + Commission Scheme
• Opportunity for career growth and advancement
• Comprehensive training and ongoing support
• Fun and dynamic work environment

Responsibilities:

• Manage Indoor and Outdoor Sales
• Conduct presentations and product demonstrations to prospective clients
• Build and maintain relationships with customers to enhance brand loyalty
• Understand client requirements and tailor solutions to meet their needs

Requirements:

• 2 to 3 years experience in Indoor and outdoor sales is an advantage
• Ability to work independently and as part of a team
• Passion for sales and building relationships with customers
• Proactive attitude and ability to adapt to changing situations
• Must be able to communicate with customers in English & Chinese

Responsibility

• Provide customer service
• Upselling of products
• To perform ticket sales transactions and cashiering duties.
• Keep up to date with all product knowledge.
• Handle customer enquiries
• Housekeeping
• Other ad-hoc duties as and when assigned by the management

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Job Description

• Answering of calls, attend to customers enquiries.
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers’ personal information and payment details.
• Maintaining and updating sales and customer records.
• Prepare and print product labelling.
• Manage inventory control.
• Perform other ad-hoc duties as assigned by team lead.

Job Requirement

• Possess at least O Level.
• Minimum 1-3 years working experience in related field.
• Familiar with Microsoft Word, Excel & Google tools.
• Able to work independently, as well as a team player.
• On job training for some online or offline system.
• Working hours: 10:00 to 19:00.
• Working day pattern: 6 days per week, rest on Saturday.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal.

If interested, please send your resume to WhatsApp @ +65 9112 1178

• Identifying potential sales opportunities.
• Maintain strong customer relationships and understand their needs.
• Prepare sales proposals, quotations, and review sales contracts.
• Develop and implement effective sales strategies to drive growth.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

!!! WE ARE HIRING !!!

Are you a driven and creative professional passionate about connecting with customers, driving growth and building your own career? At Innovation Organisation, we're looking for talented individual to join our big family, local & international. In here, you'll have the opportunity to shape out brand's story, develop strategic campaigns and expanding our market presence. If you're ready to step into a fast-paced and supportive environment, we want to hear from you!

Business Developers are responsible for developing and maintaining relationships with other companies. Examples of Business Developer duties and responsibilities include:

• Identify and research potential clients
• Develop and maintain client relationships
• Coordinate with sales teams to develop mutually beneficial proposals
• Negotiate contract terms with clients and communicate with stakeholders
• Monitor project teams to ensure contracts are executed as agreed
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executives
• Create and implement processes and policies to support the overall business
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research
• Work with the pricing department to create rate proposals
• Drive the end-to-end sales process
• Prepare and submit sales contracts

Job Title: Sales Executive - Frozen Meat Industry

Company:Leader Food Pte Ltd

Location: Singapore

Job Type: Full-time

About Us:Leader Food is one of the leading player in the frozen meat industry, committed to delivering high-quality and diverse meat products to our clients in Singapore and internationally. We take pride in our commitment to excellence, efficiency, and customer satisfaction.

Job Overview:We are seeking a dynamic and results-driven Sales Executive to join our team. The ideal candidate will play a key role in expanding our market presence, developing new business opportunities, and fostering strong relationships with clients in the Thai Food & Beverage market.

Responsibilities:

• Identify and pursue new business opportunities in the Thai Food & Beverage market,
• Develop and maintain strong relationships with clients, distributors, and other key stakeholders.
• Achieve and exceed sales targets through effective sales strategies and negotiation skills.
• Collaborate with the marketing team to develop and implement promotional activities.
• Keep abreast of industry trends, market conditions, and competitor activities.
• Provide timely and accurate sales reports to management.

Requirements:

• Proven experience in sales, preferably in the frozen meat or food industry. Inexperienced candidates are warmly welcomed as well as there will be a mentor assigned for guidance.
• Strong understanding of market dynamics and customer behavior in the frozen meat sector.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Willingness to travel as needed.
• Thai speaking as this job is focused on Thai Food & Beverage market

Qualifications:

• Candidates with all prior work experiences are welcomed

How to Apply:Interested candidates should submit their resume outlining their relevant experience to Miss Ai @ 81464618/ Mr David @ 90025970 via phone call/whatsapp. and Email in to [email protected]

Leader Food is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

(WEST) - near Tuas West Road MRT

Responsibilities:

- Manage ex-stock list and record incoming and outgoing stocks.

- Fetch sales enquiries, discuss clients’ needs and propose concepts, products & solutions.

- Negotiate price and project timelines with customers.

- Follow up closely on job orders with clear and concise communications with produtions.

- Ensure stock inventory list is accurate and up-to-date at all times.

- Support sales team with processing quotation, sales order & filing.

- Attend to customer enquiries, follow-up and maintain good relationship with customer.

- Coordinate orders and lead time with operations team.

- Participate in sales & marketing meetings to provide update on feedback from customer.

- Achieve team target and provide back up to other team members when they are away.

- Ensure correct billing information with accounts receivable & provide support in recovering outstanding bills.

- Attend site visits, Build rapport with customers, providing consultation and sales support.

- Ensure successful outcome of transactions, contracts and proposals.

- Keep abreast of industry trends and news and ensure product offerings are updated and relevant.

- Any other related task and ad-hoc duties as assigned.

Requirements:

- Possess Diploma / Certificate

- Minimum 2 years of relevant experience.

- Good communication skills (Spoken and Written)

- Meticulous, highly organized and team-player.

- Self-driven, adaptive and interpersonal skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

* East Side

* 5days work

* Basic + Commission + Travel Allowance

Job Description:

• Identifies, develops, and retains new business relationship
• Maintains relationship with customers by providing support, information and guidance
• Follow up on sale leads, close sales contracts, invoice and payments
• Canvass and secure new accounts
• Responsible for B2B sales account management and customer satisfaction

Requirements:

• Experience in Logistics & Supply Chain (preferred with Global and local sales in the Freight Forwarding industry)
• Achieve sales objective
• Able to work independently with pro-active attitude
• Possess strong hunter mentality, business sense and industry expertise
• Successful experience in identifying, qualifying and closing new businesses
• Good presentation skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

JOB DESCRIPTIONS:

• Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, delivery service and corporate events.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews;
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify supplier candidates, perform/commission/review audits for food safety, HACCP, and processing capability
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• To ensure prompt and courteous service is extended to both internal and external customers
• To work closely with Catering and Front Office to ensure all details of the contract were delivered timesly and customers depart satisfied
• Closely work with Central kitchen to deliver services to clients
• Gathering, investigating, and summarizing market data and trends to draft reports
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Perform other duties as and when assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years Experienced in B2B FMCG sales especially with wholesalers, supermarkets, Indian restaurants etc
• Comprehensive knowledge of different types North & South Indian cuisines (Vegetarian & Non-Vegetarian) is highly preferred
• Comprehensive knowledge in Indian Food culture and techniques
• 2A/2B/ Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift and multi tasking is required
• Able to work long hours and available especially on weekends and public holidays in line with business needs, the flexibility to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Ability to work under pressure and fit into work culture
• Deep understanding of category terminology, market trends and industry
• Strive towards meeting/exceeding sales goals and monthly sales target
• Ability to remain calm and make quick decisions under stressful circumstances
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Customer-focused, with excellent written and verbal communication, networking and negotiation skills
• Ability to work under pressure, in a fast-paced environment and meet deadlines

ON BEHALF OF CHINA INTERNATIONAL COMPANY（a high-tech manufacturing company committing to R&D, production and marketing of medical consumables and durable medical equipmen）HIRING： International MEDICAL SALES REPRESENTATIVE

Location: Singapore

Position: International Sales Intern/Management Trainee

Job Description:

1. Assist in exploring and expanding overseas markets, accumulating experience in international sales.
2. Help establish and maintain solid customer relationships, uncover potential customers, and nurture existing customer resources.
3. Contribute to the implementation of the company's marketing strategy and regional market planning.
4. Collect information on market trends, demand changes, competitor dynamics, and customer feedback to support team decision-making.
5. Participate in various domestic and international exhibitions and liaise with overseas customers.

Salary Composition: Base salary + additional commission

Job Requirements:

1. Singapore citizens or permanent residents
2. 3 years of regional trade sales experience
3. Proficient in written and spoken
4. Strong interpersonal skills, willing to learn about customer relationship management and market trends
5. Team spirit, organized, able to adapt to a fast-paced and multi-tasking work environment, positive, energetic, and eager to grow and develop in an international sales role

Benefits and Opportunities:

1. Opportunities to be posted to offices in countries such as Germany, the USA, and Japan, with comprehensive training and guidance from experienced professionals
2. Career development programs with potential for permanent position based on individual performance

1. Assist in developing and expanding overseas markets, gaining exposure to international sales.

2. Support building and maintaining strong customer relationships, identifying potential clients, and nurturing existing accounts.

3. Contribute to the implementation of the company’s marketing strategies and regional market plans.

4. Gather information on market trends, demand changes, competitor activity, and customer feedback to support team decisions.

5. Participate in domestic and international exhibitions and engage with overseas clients.

Job Requirements:

• Singaporean Citizen or Permanent Resident
• Recent graduate or final-year student, Diploma or Bachelor’s degree
• Proficiency in both written and spoken English and Mandarin
• Strong interpersonal skills and a willingness to learn about relationship management and market dynamics
• Team-oriented, organized, and able to adapt to a fast-paced, multitasking environment
• Positive and energetic, eager to grow in an international sales role

Job Descriptions

• To do up products specifications for main contractors, architects, Consultants
• Establish Communicative Business Relationship With Prospective Clients at long term.
• Be the account manager for the projects

Job Requirements

• Candidate must possess at least a Diploma & Above, preferably construction related.
• Self Confidence, strong analytical mind, able to communicate with various professionals and different site personnel, friendly, team player & target oriented.
• Possess own car
• Required skill(s): MS Excel, MS Powerpoint, MS Word.
• At least 2 year(s) of working experience in the related field is required for this position.
• At least Project based type Sales Experience
• Handling Specifications

Benefits

• $600 transport allowance
• Can claim home season parking, parking fees and ERP charges pertaining to work can be claimed on reimbursement basis.
• Petrol Fleet card given
• Company mobile line, phone and laptop will be provided
• Annual leave starts from 10 days
• Entitled to quarterly profit sharing, have quarter sales target which set by HQ and once they exceed the sales target, they will have the profit sharing on the excess amount. Personal target will be set by HOD, once hit then is eligible for the profit-sharing pool. Team work is important.

Working Hours

• Mon - Fri, 5 days work week
• 8.30 - 18.00

We are looking for energetic and passionate design engineers to join our Central Engineering Group and be part of an elite team responsible for the development of foundation IP for AI products including memory compilers, logic cells and custom macros of all types on the bleeding edge of process technology. We have multiple positions at all experience levels.

Available Job Responsibilities

• Design and build memory or circuit blocks at the gate or transistor level
• Simulate and analyze the circuit design using transistor level simulators
• Extract the layout and perform post-layout simulations and verification
• Floorplan physical implementation and layout integration of design components
• Integrate characterization flow to extract timing and power information
• Develop scripts to automate characterization flow, simulations, and verification
• Specify and verify various behavioral and physical memory models
• Document the design specifications, behavioral description, and timing diagrams
• Help specify silicon test plan and correlate silicon to simulation data

Preferred Skills

• Good understanding of transistor level circuit behavior and device physics
• Good understanding of signal integrity analysis, EM/IR analysis, and reliability analysis
• Proficiency in running simulators, writing automation scripts, and are tools savvy
• Understanding of memory behavioral and physical models is a plus
• Expertise in memory circuit design is a plus
• Understanding of DFT schemes and chip level integration is a plus
• Good communication, interpersonal, and leadership skills
• Motivated, self-driven and good at multi-tasking
• Passion for solving complex problems and willingness to learn

Qualifications

• Requires a BS in Electrical or Computer Engineering
• Some years of relevant experience is preferable
• Fresh graduates are encouraged to apply

We are looking for energetic and passionate design engineers to join our Central Engineering Group and be part of an elite team responsible for the development of foundation IP for AI products including memory compilers, logic cells and custom macros of all types on the bleeding edge of process technology. We have multiple positions at all experience levels.

Available Job Responsibilities

• Design and build memory or circuit blocks at the gate or transistor level
• Simulate and analyze the circuit design using transistor level simulators
• Extract the layout and perform post-layout simulations and verification
• Floorplan physical implementation and layout integration of design components
• Integrate characterization flow to extract timing and power information
• Develop scripts to automate characterization flow, simulations, and verification
• Specify and verify various behavioral and physical memory models
• Document the design specifications, behavioral description, and timing diagrams
• Help specify silicon test plan and correlate silicon to simulation data

Preferred Skills

• Good understanding of transistor level circuit behavior and device physics
• Good understanding of signal integrity analysis, EM/IR analysis, and reliability analysis
• Proficiency in running simulators, writing automation scripts, and are tools savvy
• Understanding of memory behavioral and physical models is a plus
• Expertise in memory circuit design is a plus
• Understanding of DFT schemes and chip level integration is a plus
• Good communication, interpersonal, and leadership skills
• Motivated, self-driven and good at multi-tasking
• Passion for solving complex problems and willingness to learn

Qualifications

Requires a BS in Electrical or Computer Engineering and > 5 years of related experience

Be part of a worldwide R&D team in designing leading edge optocoupler products from Broadcom.

• Design analog and mixed signal ICs for industrial and automotive applications.
• Work with marketing and project team in defining specifications and system architecture to meet customer requirements.
• Perform circuit analysis, simulation and design verification with Cadence tools.
• Test and troubleshoot circuit problems to fix bugs.
• Customer support on IC failure analysis.
• Support reliability and manufacturing tests for product qualification.

Requirements

• Knowledge and experience in analog and mixed signal IC design.
• Familiarity with sigma delta converter, switched capacitor filter, bandgap reference, PLL/DLL, optical transceiver and power management design will be added
• advantages.
• Bachelors and 7+ years of related experience or Masters degree and 5+ years of related experience or PhD and 3+ years of related experience
• Master's or Bachelor's degree in electrical engineering

Skills and responsibilities:

• Utilize commercial and in-house EDA tools (e.g. Synopsys, Cadence, Siemens) for the design and implementation of 100 ~ 400 million gate integrated circuits in 7nm/5nm/3nm/2nm process technologies.
• Proficient with a full Netlist/Gates to GDS flow, inclusive of all construction stages (e.g. RTL synthesis, placement, clock tree synthesis, detailed routing, physical verification, formal verification and timing analysis) for complex digital blocks of up to 12Mgates/3M instances with embedded macros. Ability to handle multiple block assignments in parallel is required.
• Proficiency in UNIX/Linux and scripting languages is advantageous.

Required Qualifications:

• Degree, Masters or PhD in Electrical/Electronics/Computer engineering.
• Minimum of 2 years or more experience in a relevant field.

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Responsibilities:

1. Sales & Retail Support: Meet sales targets by promoting and selling beauty products.
2. Product Knowledge: Stay informed about skincare products and trends to provide expert advice.
3. Customer Assistance: Help customers with their skincare needs and recommend suitable products.
4. Demonstrations: Show customers how to use skincare products through demonstrations.
5. Customer Relationships: Build good relationships by following up on their skincare needs.
6. Teamwork: Work with your team to provide a great shopping experience.

Requirements:

• Experience in the beauty or skincare industry, with a focus on sales and customer service.
• Leadership qualities with the ability to mentor and guide junior staff.
• Ability to meet sales targets and work in a fast-paced retail environment.
• A genuine interest in the beauty industry and keeping up with trends and innovations.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5K (AWS)

Employment Type: Contract

We are seeking an experienced Cloud Specialist responsible for managing and supporting our cloud infrastructure, engaging with stakeholders to deliver solutions, overseeing budgeting for projects and maintenance contracts, and ensuring the day-to-day delivery and support of application infrastructure services.

Key Responsibilities

• Cloud Infrastructure Management: Design, implement, and maintain cloud infrastructure on AWS or Azure, ensuring scalability, reliability, and cost-effectiveness.
• Stakeholder Engagement: Work closely with internal stakeholders to understand business needs, translate requirements into cloud solutions, and drive strategic initiatives to enhance service delivery.
• Project Budgeting and Financial Management: Manage budgets for cloud projects, maintenance contracts, and ongoing support, ensuring cost efficiency and alignment with financial goals.
• Vendor and Contract Management: Oversee relationships with cloud service vendors, including managing contracts, negotiating terms, and ensuring vendor compliance with agreed service levels.
• Service Delivery and Support: Provide day-to-day support and oversight of application infrastructure services, maintaining high availability and performance standards.
• Continuous Improvement: Identify areas for optimization in cloud infrastructure, recommending and implementing best practices to improve efficiency and reduce operational costs.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s degree preferred).
• Minimum of 5 years of hands-on experience with AWS or Azure cloud services.
• AWS Certified Solutions Architect, Azure Solutions Architect, or other relevant cloud certifications preferred.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

1. To act as a single point of contact for all user incidents, requests, and general communication.

2. Provide Level 1/2 support to all applications or software systems.

3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.

4. Follow SOP and policy defined.

5. Knowledge Base Maintenance.

6. Provide incident management for all in-scope assets.

7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.

8. Responsible for call logging, call assignment, incident management & coordination, call tracking and follow up to closure within agreed SLA.

9. SLA compliance and reporting.

10. Responsible for scheduling the engineers for onsite service calls.

11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.

12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.

13. Review the incidents and contribute to building up a knowledge base for effective and efficient IT support.

14. Develop and maintain service desk metrics and reports.

15. Focus on first call resolution to ensure early closure of tickets.

Role Overview:

As a Product Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use of our platform. Your work will involve coordinating with internal teams, such as product development and customer support, to provide solutions tailored to our clients’ needs.

Key Responsibilities:

• Product Expertise & Training: Develop a deep understanding of the cloud platform, mobile application, IoT hardware, and networking aspects. Provide product training and technical support to implementation partners and end-users.
• Customer Support: Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
• Implementation Support: Assist in the deployment of our cloud platform by working closely with implementation partners to ensure proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
• Documentation & User Guides: Create and maintain product documentation, user manuals, FAQs, and how-to guides to empower customers and partners in using our platform effectively.
• Feedback & Improvement: Collect feedback from customers and partners to identify areas for product improvement and work closely with the product development team to implement enhancements.
• Collaboration: Work cross-functionally with internal teams such as engineering, sales, and customer success to ensure a smooth customer experience and successful product rollouts.
• Product Demos: Conduct product demonstrations for prospective customers, highlighting key features and benefits of the platform and its capabilities in security, safety, and facility management.

Qualifications:

• Education: Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience: 2-4 years of experience in a product specialist, technical support, or similar role, preferably within cloud-based platforms or IoT solutions.
• Technical Skills: Knowledge of IoT hardware, cloud platforms (AWS, Azure, or similar), networking, and software deployment processes. Familiarity with mobile applications is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical users.
• Problem-Solving: Proven ability to troubleshoot technical issues and provide innovative solutions to customer challenges.
• Customer-Focused: A strong commitment to delivering excellent customer service and a passion for helping customers succeed.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

E-commerce Fulfilment Specialist (Retail support)

• Location: Rochor
• Working Days: Mon to Sat, 6 Days work week
• Working Hours: 9am - 6pm
• Salary: S$ 2,500

Responsibilities

Process E-commerce order and inventory updating

• Orders processing in various e-commerce in a timely and accurately manner.
• Handle all customers’ enquiries received
• Familiar with Shopee, Lazada, Tik Tok and website etc
• Regularly update and ensure adequate inventory levels

Set-up and manage website and e-commerce sales/promotion

• Manage and assist in the product content, images, promotion mechanics and pricing update/ upload on the eCommerce Channels and website
• Overall manage / edit product descriptions and pictures for online platforms
• Promote and manage online sales and presence.

Provide Social Media support campaign

• Manage the Group’s digital marketing front: Facebook, Instagram, Google (Analytics and Ads) - includes content creation and analysis of each campaign’s data
• Any other ad-hoc duties as assigned by Management

Retail support

• Serve walk-in customers at our physical retail store
• Display and replenish stocks for other retail outlets
• Pick and prepare goods for delivery

Requirement

• Min 2 years experiece in related field
• Hands-on experience with eCom Marketplace Channel

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Responsibilities
In the establishment and expansion of overseas data centers, the Site Selection Specialist will assist the Site Selection TPM (Technical Program Manager) in coordinating communication with candidate data centers, as well as with procurement and engineering teams, and tracking each step of feedback from suppliers.
For existing data centers, manage lease renewals by notifying stakeholders 6 months prior to contract expiration to decide on renewal.
In overseas decommissioning projects, assist the Site Selection TPM in communicating with data centers regarding the feasibility and specific plans for decommissioning, and track the implementation of each preliminary action discussed.

Qualifications

• Strong communication and problem-solving skills.
• Over 3 years of experience in data center construction or on-site operations and maintenance; experience with Alibaba data centers is preferred.
• Project management experience; holders of PMP or equivalent certifications are preferred.
• IT background with familiarity in areas such as network architecture, servers, and fiber optics is preferred.
• Fluent in English and Chinese; proficiency in an additional local language is an advantage.
• Willingness to commute to multiple sites within the region; possession of a local driver’s license is preferred.