Responsibilities

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

What you will be doing:

Management

- Manage the global pre-sales teams

- Serve as a coach and mentor to the group, cross hiring, training, retention, and skills development programs.

- Provide effective communication to internal stakeholders and other Company's business units as appropriate and necessary.

Strategy

- Align with the whole management team, involved deeply in strategy design, market analysis, tech trend study, to come up with aggressive but realistic product roadmaps.

- Lead primarily the GTM strategy's design and execution in EMEA, based on persuasive analysis of gaps between technology capacities and market requirements.

Solution & Pre-sales

- Lead the pre-sales team to provide technical pre-sales support to sales teams.

- Direct and lead technical resources as appropriate in winning significant sales opportunities.

- Align with Product Solution team, R&D team, Service capabilities and delivery team, aiming to achieve value-based sales perfectly.

- Responsible to drive engineering proposals/SOWs to C-level executives/Board of Directors at named accounts, and or other major deals.

- Drive highest customer satisfaction in service delivery by effectively coordinating /leveraging cross functional teams like Solution teams, Project Managers, Data Architects, R&D teams.

- Implement and monitor key service delivery metrics to promote customer satisfaction throughout delivery cycle.

Qualifications

- A combination of broad technical vision, sharp business acumen and abundance of technical solution experience.

- Must have directly managed a Solution and/or Pre-sales team for a minimum of 5 years in IT industry experience at regional level.

- Abundance of experience in providing tech consulting, solutions, system integration, and/or delivering complex tech initiatives for large business accounts, in either technology firms or traditional industries.

- Deep understanding and experiences of machine learning and/or Cloud computing is a plus.

- Experience in both start-up and established technology companies is preferred.

- Must have excellent written presentation/proposal skills in front of large and high-profile audiences.

- Ability to prioritize and coordinate multiple projects across multiple organizations.

- Ability to work very independently and maintain composure and focus under extremely stressful customer impacting situations

- Excellent organizational and management skills, as well as, natural leadership instincts and empowerment skills are must.

- Must possess a proven track record of building and managing teams over multiple locations.

- Bachelor’s degree in business or technical discipline and MBA preferred

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Junior/Senior Talent Acquisition who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts.

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

GENERAL DESCRIPTION

This position within the Complaint Handling (CH) department is responsible for performing complaints investigation in accordance with the CH framework, using a set of globally aligned methodologies, as well as location-specific reviews. The complaint handling team is responsible for addressing and resolving customer complaints effectively and efficiently. They ensure that all complaints are thoroughly investigated, documented, and resolved in compliance with regulatory requirements and the bank's policies and procedures. The team works closely with various departments and stakeholders to gather relevant information, analyze complaints, and provide appropriate solutions or remedies to customers. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet policy and procedure requirements.

MAIN DUTIES

• Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
• Analyse complaint data and identify trends, patterns, and areas for improvement.
• Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
• Develop and implement strategies to improve the complaint handling process and enhance customer satisfaction.
• Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
• Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
• Stay updated on industry regulations and best practices related to complaint handling and investigation.
• Foster a culture of continuous improvement, promoting a customer-centric approach within the team.
• Proactively identify potential risks and escalate issues to senior management as appropriate.
• Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.

WORK EXPERIENCE REQUIREMENTS

• Minimum of 7 years of experience in compliance, risk and controls or audit function, with experience in investigation, preferably in wealth management.
• Strong knowledge of regulatory requirements and industry best practices related to complaint handling and investigation in the banking sector.
• Excellent problem-solving and analytical skills, with the ability to gather and interpret complex data.
• Exceptional attention to detail and accuracy in documenting complaint investigations and preparing reports.
• Advanced communication skills, both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Strong leadership abilities, with the capability to motivate and inspire team members.
• Ability to handle high-pressure situations and manage multiple priorities effectively.
• Sound judgment and decision-making skills, with the ability to assess risks and make appropriate recommendations.
• Strong interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
• Familiarity with digital channels and technology-driven complaint handling solutions is a plus.

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Working Days: 5 days – Mon Fri 830am to 530pm
• Office Location: Ang Mo Kio
• Starting Salary: $1,800 + Transport Claimable + Commission

Responsibilities:

• Identify business opportunities and procure new business clients, mainly reach out to retail chain store.
• Display good product knowledge, training will be provided (personal care, health, and wellness products)
• Execution of sales as outlined by the Management.
• Any other duties as and when assigned by the Management.
• Any sales experiences are welcome to apply.

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Recommend and select products and services for customers based on their individual needs
• Describe products and services and explain their benefits and uses to potential customers
• Maintain a working knowledge of the company's various products and services
• Establish and nurture relationships with past customers and potential customers to facilitate sales
• Complete administrative tasks, such as processing and recording sales, as needed

As the largest college in Nanyang Technological University Singapore, the College of Engineering (CoE) which comprises six internationally known engineering schools is home to more than 13,000 students, 400 faculty and 1,400 staff. With its engineering research output ranked amongst the top 15 universities in the world, CoE is a recognised leader in innovation and technology.

Providing effective and efficient administrative and secretariat support to Dean, College of Engineering (DCoE), you will execute the full spectrum of programmes, tasks and activities, which include (but not limited to) appointment/meeting scheduling, documentation, minutes taking, report compilation and event management.

As an integral administrative member at the Dean’s office, you will also lead or be part of the taskforce in the planning, organization, and management of college-level programmes such as visit by the College Advisory Board and College Town Hall. You will also serve as a staff officer to DCoE in the management of documentation and travel arrangement, prioritization of requests, handling of sensitive information, communication management, management reporting, and facilitation of inputs and recommendations for decision-making.

Your key duties included but not limited to the following:

• Manage DCoE’s role-based email account and calendar.

• Manage DCoE’s schedule, appointments, travel arrangements and submission of various claims.

• Support research administration such as research database management and collation of information from internal and external stakeholders.

• Plan, coordinate and prioritize requests and information flow, ensuring seamless organizational communication.

• Coordinate and provide logistic support to college-related events and visits.

• Undertake any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• Degree qualification or equivalent, preferably with relevant working experience in a secretarial role

• Good planning, organizational and problem-solving skills

• Strong interpersonal skills

• Good written and oral communication skills

• Good time management skills

• Flexibility and Adaptability in a fast-paced environment

• IT savvy with good knowledge in Microsoft Office Applications

• Respond to sales enquiries and prepare quotations in the timely manner.
• Manage sales and technical support to new and existing customers.
• Supervise and update status of sales quotes and proposals.
• Keep good customer business relationship.

Requirements:

• Diploma in Chemical/Mechanical/Mechatronics Engineering.
• At least 1 year of experience in Mechanical Instrumentation & Controls.
• Strong communication, interpersonal and customer service skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Overview

The Commercial Executive (CE) in SMC, is a sales professional who helps customers reach value-based commercial deal that aligns to their business priorities and Microsoft commercial strategy within the region.

The CE is a trusted advisor who leads the design and execution of commercial strategy and ensuring every deal is compliant and profitable for Microsoft; proactively seeks out transformative upsell /cross-sell growth opportunities and mentor peers on how best to monetize those opportunities for maximum revenue.

As a Commercial Executive, you will primarily be supporting the Small and Medium Corporate (SMC) segment. You will coach sellers and business stakeholders on commercial strategy in order to achieve revenue targets; help secure and deploy critical resources (e.g Desk Desk, Sales Support, Partners or Finance) to drive business outcomes; lead internal sales and management team through the sales process optimizing for the right level of investment and customization; Champion compliant deal making that will build trust with Customer. This role is ideal for a driven individual who is comfortable working in ambiguity; able to manage conflicts and has a strong sense of ownership and the ability to drive outcomes.

Responsibilities

The Commercial Executive will be responsible for the following: 

Deal Making
Lead internal and external sales and management teams through commercial construct optimizing for the right level of investment and customization. Optimize deal customization leveraging price and non-price concessions. Identify business opportunities which vary based on deal lifecycle and artificial intelligence (AI). Take relevant steps to make sure deal execution is successful.

Negotiation
Define, negotiate complex commercial terms and lead the strategy for the negotiation approach by engaging with stakeholders.

Ensures adherence to commercial solutions policy for commercial deal execution, inclusive of regulatory laws and principles in local markets, company policies, and guidance for consistent deal making.

Collaboration
Develop trusted relationships with key customer stakeholders, partners, Account Team in order to help our customers deliver their business goals and achieve Microsoft revenue targets.

You foster alignment across teams, particularly regarding aligning Microsoft portfolio and customer business outcomes. You lead and coach customer support/account teams to ensure that value is delivered during lifecycle management planning and that all teams are aligned on customer priorities, strategies, and budget to maximize annuity and cloud growth. You coach others to design deals that enable the company to accelerate the business and ensure compliance is embedded in the deal-making process. You leverage your understanding of liability to evaluate and recommend risk tolerance strategies, and coach others to apply proven sales methodologies.

Qualifications

Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 7+ years of sales and negotiation experience or related work

• OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 9+ years of sales and negotiation experience or related work or internship experience
• OR 12+ years of sales and negotiation experience
• OR equivalent experience.
• Local language is preferred but not required.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: Jurong East

Job Scope:

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Roles & Responsibilities:

1. This position reports to the Partnership & Sales Manager.

2. Assist the Partnership & Sales Manager to develop strategy to achieve sales goals and KPI

3. Assist the Partnership & Sales Manager in identifying and pursuing new business opportunities

4. Assist the Partnership & Sales Manager in developing and executing partnership programs

5. Able to articulate and be creative in utilizing your product and customer knowledge to close deal

6. Manage existing accounts and maintain relationships with clients to encourage repeat collaboration

7. Provide support in preparing sales proposals and presentations and participate in meetings with clients and partners

8. Prepare development process reports and forecasts to internal management and key stakeholders

9. Collaborate with the marketing team to develop and implement effective sales campaigns

10. Conduct market research to identify potential partners and industry trends

11. Ensure all sales and partnership processes are documented and up to date

12. Monitor and report on sales and partnership performance metrics

13. Some general knowledge of educational and enrichment programs

14. Other duties as assigned

Job Requirements:

1. At least 2-4 years of professional Sales/Partnership experience, including in sales management/business development and preferably in hospitality and attraction industry

2. Self-starter with excellent communication and organizational skills with the ability to work under pressure and tight deadlines in a fast-paced environment

3. Strong creativity, organisational and problem-solving skills.

4. Meticulous, sensitive to number and excellent time management with the capability to multitask simultaneous ongoing projects.

5. Able to work independently and as part of a team and share best practice with colleagues to achieve the overall aims of Company

Qualifications Requirements:

1. Degree in business administration with sales or relationship management or marketing related

Technical Competencies:

1. Experienced in advanced skills using Microsoft Office tools, specifically Excel, Word, & PowerPoint

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