We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.

KEY ACCOUNTABILITIES

As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.

You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.

In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).

Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.

Conduct & support data reconciliation in between our FactSet Systems

Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow

Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution

Escalate timely errors, processes gaps and other inaccuracies as needed

Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow

Maintain stakeholder relationships and manage expectations

Answer & support query on fund and benchmark returns, asset returns or attribution results

Ensure all new procedures are documented and agreed

Identify and execute continuous process improvement and automation

EXPERIENCE / QUALIFICATIONS

5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role

Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)

Implementation / System Migration experience of a Performance or Attribution system is a plus.

Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field

Understanding of portfolio analysis including performance calculation methodologies and risk analytics

Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)

Strong knowledge of Excel and SQL queries

Good Python, C# and VBA skillset to support data transformation & workflow automation

CIPM or CFA is preferred (or working towards)

Language skills – English required, fluency in one or more asian languages will be a plus

Argyll Scott Consulting Pte Ltd

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

We are looking for an Application Support Analyst to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

· Monitor the global IT platform and execute the associated action when alerts are raised.

· Process (analyze, solve, document) incidents.

· Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)

· Maintain monitoring systems and continuously share ideas to improve its effectiveness.

· Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)

· Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover

· Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

· Process local user support requests (configurations, assistance,…)

· Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

· Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,

· Self-organize continuous learning on the IS systems and landscape

· Manage the IT part of the Singapore Business Continuity Plan

· Share improvement ideas with Business Analyst

Technical Skills

· University degree in IT Engineering or Mathematics.

· 2-6 years relevant experience in IT trading environment

· Experience and knowledge about Trading and/or portfolio management processes, Derivatives Commodities is a plus.

Behavioral and social skills

· Interactive behavior : Active Listening and communication skills

· Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation

· Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

· Understanding of trading environment.

· First experience in live monitoring and application support of large IT systems

· Good technical knowledge on the Windows environment

· SQL skills

· Good Scripting skills

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

POSITION OVERVIEW : Front Office Level 2 Application Support & Development

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Development / implementation experience Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes: Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.

Responsibilities :

• Provide dedicated support to LinkedIn Talent Solutions clients
• Collaborate with Strategic Support Partners to provide the best member experience
• Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
• Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
• Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
• Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
• Document all communication with users and accounts accurately and in a timely manner via system tools
• Ensure that all issues are escalated appropriately to the correct internal departments and management

Basic Qualifications :

• 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
• Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English

Preferred Qualifications :

• Experience working in Internet companies
• Experience in technical and product support/troubleshooting
• Experience analyzing data, trends and client information to identify product or service growth opportunities
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
• Excellent verbal and written communication skills

Suggested Skills:

• Relationship management skills
• Time management skills
• Problem solving skills

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Summary:

To provide a positive customer experience by addressing members’ enquiries, executing requests and resolving their feedback in a timely manner.

Responsibilities:

• Attend to email enquiries on Zohodesk, requests and feedback within SLA
• Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts
• Review and execute members’ requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members’ enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privilegedaccounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Location: CBD, Corporate banking

​​​​​​​​​​​​​​Responsibilities:

• Act as the main point of contact for internal bank customers, facilitating communication for CMD.
• Prepare timely management reports and statistics from various sources like EDP systems and credit files.
• Manage the Marketing Support Unit, providing administrative support to CMD officers, including:
• Preparing materials for Loan Committee meetings.
• Recording and forwarding legal documents to CAD.
• Conducting searches on ACRA, World Check, Factiva, and Fircosoft.
• Managing CAs due for review and coordinating target dates with AOs.
• Drafting letters to customers for financial statements and insurance renewals.
• Lead or assist in ad-hoc projects, including audit preparation, RAR, and Annual Budget coordination.
• Provide administrative support when needed.

Requirements:

• Degree holder with at least 1 – 2 years’ knowledge of credit administration, supporting banking loans
• Proficient in administrative tasks, strong in PC usage and Excel are essential
• Excellent communication abilities

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for L2 Support Engineer

Internal Code: A25033

What will you do?

• We adopt agile software practices as our core operating principle, and we work with the latest software technologies and best practices. We are also very proud of our flat team structure, and collaborative and fun culture.
• We are seeking a highly motivated software engineer who will write beautiful code, and contribute in delivering the next generation national health claims processing platform.
• If you are looking to collaborate with highly motivated peers, and immerse in best industrial practices, or if you have a deep passion for contributing to the public good, this is the right opportunity for you.
• Design, develop, document, test, deploy, and maintain software applications.
• Improve software quality using Scrum practices such as code review and unit testing.
• Be well-rounded and collaborate with QE, DevOps, or Product Owners and Business Analysts to contribute to the success of the project.
• Perform L2 Support

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• At least three years of professional experience in a software engineer or equivalent position.
• Familiar with cloud-native technology and architecture.
• Familiar with Clean Code, Design Patterns and Unit Testing.
• Knowledge and experience in Kotlin, Spring Boot Framework and Spring Cloud will be advantageous.
• Working experience in Agile and UX development environments will be an added advantage.
• Good presentation and listening skills.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Main Purpose of Job

Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James’s Place International plc (Singapore Branch) (“SJPISB”). The role holder is also responsible for providing business support for SJPISB.

Key Responsibilities of the Job

• Ensure that all financial reporting for SJPISB is in accordance with all relevant reporting standards/requirements and consistent with the relevant accounting policies and standards.
• Ensure that the Key Finance Controls of SJPISB are appropriate including the processing of payments and transfers within the Branch's delegated authorities framework.
• Responsible for review and oversight of quarterly and annual regulatory and tax-related returns including ensuring appropriate sign off and governance.
• Responsible for monthly and quarterly Management Information reports for distribution to SJPISB management and relevant Committees.
• Ensure that all other monthly, quarterly, and annual timetable actions are completed, and the SJPISB's Finance Monthly Task Calendar is signed off accordingly.
• Be the local liaison for the auditors to allow them to complete their annual audit in a time efficient manner.
• Ensure all relevant mandates, controls and documentation are updated and in line with MAS requirements.
• Provide local oversight of service relationships with external banking providers, corporate secretarial, tax and other advisers.
• Support SJPISB in its oversight of its third party providers including the administration centres, asset custodian, actuary and payroll providers.
• Responsible for the production of the outsourcing oversight Management Information reports.
• Support SJPISB and the Asia & Middle East Finance Division in related processes as requested by the Principal Officer.

Requirements of the Job:

• At least 4 years of relevant experience
• Qualified Accountant (CA, ACCA, etc.) with knowledge of Singapore FRS and accounting fundamentals
• Sound working knowledge of insurance accounting and RBC 2 reporting will be advantageous
• Accuracy and attention to detail
• Strong analytical and problem-solving skills
• Ability to work independently and liaise with other stakeholders to find the best solutions
• Strong interpersonal skills with the ability to communicate with a range of internal and external stakeholders
• High level of proficiency in Microsoft suite (Excel, Word, PowerPoint etc.)

• Handle all operational activities related to trade support, shipping document preparation, L/C
• Lead a team of operations, manage large-scale contracts
• Oversee bulk vessel shipments, ensure all shipments are in line with regulations
• Work closely with traders, shipping team, internal stakeholders
• Ensure all operational activities are align with international trade regulations, L.C, GAFTA, FOSFA, Incoterms

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

• Digital Marketing and a strong understanding of the sales process, excelling at generating leads, building relationships, and closing deals.
• Know how to create customer value from a software platform and love the thrill of navigating customers and our team through a challenging business problem.
• Personal accountability and clear communication and demonstrate your values by example.
• Generate leads through consistent communications with potential clients. Visit clients to assess their needs and build strong relationships.
• AI Technical Support
• Data marketing analysis
• Collaboration with product partners
• Manage/support client's digital promotional activities
• Support subsidiaries in APAC for analytics-wise
• To analyze the company’s digital marketing performance and propose actionable strategies To improve digital marketing performance and maximize returns.
• Work closely with in-house teams and maintain client relationships through scheduling regular meetings to go through reports and provide actionable insights.
• Provide creative ideas for content marketing.
• Japanese language at a business proficiency level is essential to communicate with our Japanese clients for business needs/proposals/execution as well as for reporting purposes to our Japan HQ.

Responsibilities:

1. Cultivate and nurture client relationships, identify individual needs, and deliver tailored financial planning and solutions.
2. Evaluate market trends and dynamics, recommend appropriate financial products and services, and achieve defined sales objectives.
3. Guide clients in understanding the features of financial products and associated investment risks, providing professional and strategic investment advice.
4. Establish and sustain strong client relationships to enhance satisfaction, loyalty, and long-term engagement.

Requirements:

1. Bachelor’s degree or higher, preferably in Finance, Economics, Business Management, or related disciplines.
2. Prior experience in state-owned enterprises is advantageous, with a solid understanding of their operational culture and business processes.
3. Exceptional communication abilities, refined sales acumen, and a strong customer-oriented mindset to deliver expert financial solutions.
4. Demonstrated capacity for rapid learning and adaptability, enabling quick mastery of financial products and market insights.
5. Strong team collaboration skills, coupled with a proactive attitude and the ability to perform under pressure.

Our client seeks motivated Sales Executives to develop, plan and implement the company's sales strategies.

• Maintain and grow a strong client base.
• Find prospective customers and new target segments
• Communicate with clients to understand their goals and objectives
• Identify current sales process bottlenecks and inconsistencies
• Stay up to date with the industry situation and benchmarks
• Stay up to date with the latest sales trends and best practices
• Attend educational seminars and conferences

Eligibility

• Have excellent people skills and intuitive to client’s needs.
• Critical thinker and problem-solving skills
• Team player
• Strong negotiating and selling skills.
• Be well-groomed and presentable.
• Giving professional presentations.
• Working well as part of a bigger sales team but also be able to deliver and work independently.
• Good time-management skills
• Degree in Business or relevant discipline
• Diploma holders

Responsibilities:

• Foster and cultivate robust client relationships by identifying and addressing client needs, delivering bespoke financial planning, and tailored solutions.
• Conduct in-depth market analysis to recommend appropriate financial products and services, driving achievement of sales objectives.
• Educate clients on the features, benefits, and potential risks of financial products while providing expert investment guidance.
• Build and sustain long-term client partnerships, enhancing customer satisfaction and loyalty.

Requirements:

• A bachelor’s degree or higher in finance, economics, business management, or a related discipline is highly desirable.
• Prior experience within state-owned enterprises, with a comprehensive understanding of their corporate culture and operational workflows, is preferred.
• Exceptional communication skills, advanced sales techniques, and a client-centric mindset to deliver professional solutions and guidance.
• Strong aptitude for learning and adaptability, enabling swift mastery of financial products and market trends.
• A collaborative team player with a positive attitude and the resilience to thrive under pressure.

Benefits:

• Access to a structured training program and a clear career advancement pathway, offering outstanding professional growth opportunities.
• Competitive remuneration package, encompassing a base salary, performance-based commissions, and bonuses.
• Comprehensive employee benefits and vibrant team-building activities that foster a supportive and dynamic workplace environment.

Hi, we’re Sparta Commodities!

Our mission is to digitize the commodity trading market and become the leading platform for traders and analysts in all commodities verticals. Following impressive market traction and financial backing from Venture Investors, we’re on a path to scale globally. It’s a great time to join us, and we have a fantastic opportunity for an entrepreneurial and driven Sales Manager to join our growing Sales team based in Singapore!

As a key member of our growing Singapore Sales team, you’ll play a pivotal role in driving our continued growth in this important region.

For more information and to apply to this role please visit our careers site: https://careers.spartacommodities.com/jobs/5091737-sales-manager

About us:

Sparta is a VC-backed, disruptive pre-trade data and analytics platform. Built for traders by traders, our technology pulls together real time market data and adds insight and advanced analysis to enable traders to make better decisions, faster and with conviction.

Sparta is the next generation platform of financial data, information and insight for trading. Our ambition is to become the leading end-to-end platform for traders in all commodities verticals.

What you’ll be doing:

• Meet annual revenue generation quotas by identifying and consultatively approaching prospects and building lasting relationships that translate needs into business
• Build a deep understanding of Sparta’s product, client pain points, the customer journey, target markets, and competing alternatives
• Gain an in-depth understanding of the sales cycle, sales playbook, customer profiles & segmentation, and sales tactics. Provide input that helps refine these as we grow
• Establish an effective, collaborative working relationship with other Sales and Marketing team members, as well as broader business stakeholders and leadership team
• Develop and drive a revenue generation strategy and prospecting pipeline that focuses on new revenue generation and enables maximum market penetration
• Deliver accurate quarterly forecast reports
• Actively participate in product development roadmap with Commodity and Product Owners to help build and maximise the value proposition and customer experience

About you:

• Proven experience in a professional services B2B sales environment in a hunter sales role, ideally in a commodities or financial data-focused business, but with a strong grounding in SaaS sales methodology and structure
• Ability to deliver thorough sales process/ methodology - from pipeline generation, lead capture/ nurture to effective qualification and management of sales opportunities through to close
• Conversant in MEDDPICC and value framework to qualify and progress opportunities
• Proven track record of achieving and exceeding revenue goals
• Experience identifying leads, building relationships, and closing deals up to C-suite
• Excited to grow and develop a region for a scaling business
• Thrives in ambiguity. Proactive, with a proven ability to work with a high level of independence and urgency
• High level of integrity, ethical standards, and alignment with Sparta’s values
• Capable of collaborating effectively with prospects and internal stakeholders
• Proven ability to understand customer workflows and the decision-making process
• Excellent negotiation & presentation skills
• General knowledge of the energy markets, with an understanding of back/middle/front office operations, is advantageous

What’s the culture like at Sparta?

At Sparta, our culture is not just a set of values written on a wall—it's a way of life. We embrace a dynamic environment where initiative is celebrated, challenges are met head-on, and innovation thrives.

You'll collaborate with like-minded individuals who are passionate about our mission and deeply committed to crafting outstanding products and achieving success for our customers.

We operate flexibly, understanding that a thriving, profitable company isn't just about being in the same location all the time. We build our relationships through effective remote work methods and carefully planned in-person meet-ups.

What we offer:

• Hybrid working model. To facilitate onboarding, team integration, and customer interaction, we require 3 days a week in our central Singapore office
• Attractive company stock option plan
• Regular team and company meetups
• A real performance-led business with support for you to achieve your career goals
• Private Medical Insurance
• Access to the optimal gear suited for your position

Sparta Commodities is proud to be an equal opportunity employer and promotes diversity within its workforce. We are determined that suitably qualified persons will never receive less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any other basis covered by appropriate law.

Our estimated annual salary range for this position is SGD 160,000 – SGD 190,000 + commission and other benefits. The actual salary offered will depend on the assessment of experience and seniority during the interview process.

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Role Description:

We are seeking a motivated, sales manager to join our team. We offer a highy unique opportunity to work directly with our core leadership team to formulate and drive customer acquisition strategies, go-to-market plans, as well as institutional partnership initiatives. Working alongside a small but diverse group of high-caliber professional team members, you will be empowered to grow, develop and own critical go-to-market initiatives. You will be expected to be a self-starter in a hyper-growth industry, creating investment opportunities for prospective clients, using both online and in-person conferences events to generate investor interest in both DigiFT regulated platform and it’s regulated listed and traded assets.

Key Responsibilities

• Work with Head of Sales and Marketing teams.
• Assist with the design and build the sales capabilities to support the growth of DigiFT.
• Help develop and implement sales strategies to acquire new institutional and accredited investors through a strong personal network as well as DigiFT’s resources.
• Manage all aspects of client relationships, including from helping with client product queries, account opening and working with clients to define a digital asset strategy
• Work with key internal stakeholders, e.g. product, marketing, legal, and compliance, to ensure smooth go-to-market launch in different markets.
• Represent DigiFT at key events and conferences to generate sales leads and customer pipeline, build brand awareness as well as co-ordinate with eco-system partners for referrals.

Qualifications

• Degree in any discipline.
• 3+ years’ experience in traditional finance and/or DeFi sales with a proven track record.
• Self-motivated, self-starter, ability to self-educate and able to work in a result-oriented, fast-paced environment.
• Excellent communication and presentation skills.
• Multi-lingual is a plus (English and Mandarin) as you will be working across different cultures and geographies.
• Authorized representative to sell securities under Singapore MAS or Hong Kong SFC considered a big benefit for consideration.

Please Note: this is a contract position (Maternity Cover from February 2025)

Must be able to commit 4 months

DUTIES & RESPONSIBILITIES:

Centre Operations

• Executes and elevates all centre specific customer engagement activities to promote client satisfaction and foster retention -e.g. maintains good relationships with clients, executes related activities such as events, community networking, shares feedback to your leaders and supports implementing initiatives/change)
• Acts as a client advocate in providing feedback from the community back to the team for follow up in the constant pursuit of improvement.
• Champion centre specific customer engagement activities to promote client satisfaction and foster retention.
• Takes charge of clients check ins and outs; handles administrative and invoicing matters; ensures smooth operations of their respective centres.
• Assists in all centres related engagement activities (breakfasts, pantry preparation, afternoon delights, etc).
• Supports and oversees vendor relationships alongside the Centre Success Manager and Centre Success Director/ General Manager.
• Partakes in any other duties as assigned

Commercial

• Supports the Centre Success Manager/s in achieving outcomes of in-house commercial activities, such as achieving renewal targets, driving income (GSI, meeting rooms and events), maintaining operational budgets for allocated centre/s.

Product

• Ensures desired operational standards and readiness by executing on expected objectives & strives for continuous improvement/innovation.
• Enhances and delivers desired hospitality quality – e.g., know your clients, engage with clients consistently, provide input & feedback to your leader to improve the client’s experience. Utilize systems religiously (Freshdesk, Salesforce)
• Commits to adhering to the hospitality or centre related trainings conducted by your manager and to motivate your colleagues to do the same. (e.g., adhere to the Arcc Service Standards, ensuring excellent verbiage(written/verbal), adopt a positive mindset, deportment, etc).
• Enhances customer service quality – e.g., maintaining contact with customers, providing input & feedback to Centre Success Manager to improve the customer experience
• Supports the Centre Manager by updating partnerships validity, sharing clients’ preferences, habits and sharing partnerships perks with clients.

QUALIFICATIONS, SKILLS, KNOWLEDGE AND EXPERIENCE

• Completion of a minimum of diploma/degree education qualification and/or relevant professional experience of 1-2 years. Candidates from real estate, co-working or hospitality industries are encouraged to apply.
• Sociable individual with excellent communication and prioritization skills
• Attentive to details with a strong sense of passion and determination to excel
• Able to work under pressure and tight schedule with minimal supervision
• Highly driven Hospitality / Customer-Centric Attitude and outcomes focused
• A strong sense of empathy - crucial in solving difficult customer situations and working in teams
• Excellent prioritization and organizational skills to help the team focus its energy and balancing time spent on delivering customer experiences against that of reacting to customer service issues; more proactive planning and execution, with reduced firefighting
• Outstanding written & verbal communication skills in English and the local language.
• Demonstrated confidence and courage in achieving the company’s Mission, Vision and Values by connecting the purpose of one’s work to it.

About the Role

We are seeking a detail-oriented and motivated Business Intelligence and Automation Specialist to join our team. The ideal candidate will play a crucial role in analyzing data, generating insights, and providing support for data-driven decision-making. A strong proficiency in Microsoft Excel and the ability to create and maintain macros is essential for this position.

Key Responsibilities

• Collect, clean, and organize data from various sources to support business analysis.
• Perform data analysis to identify trends, patterns, and insights.
• Conduct periodic portfolio reviews for current and future projects and develop strategies to optimize resource allocation based on resource availability and prioritized projects.
• Conduct periodic portfolio reviews for current and future projects, apply industry best practices to improve processes and performance tracking within the project portfolio.
• Develop and maintain complex Excel spreadsheets, including the creation and optimization of macros for automation.
• Generate reports and dashboards to present findings and recommendations to stakeholders.
• Identify and escalate risks in a timely manner, develop mitigation strategies and conduct cost-benefit analysis to inform business decision-making.
• Oversee the production of portfolio management and governance documents (e.g. project charter).
• Collaborate with team members (project owners, business leaders and cross-functional teams) to understand data requirements, address challenges and drive consensus on priority projects.
• Ensure data accuracy and integrity through regular audits and validation processes.
• Assist in ad hoc analysis and reporting tasks as needed.

Requirements

• Bachelor’s degree in a relevant field such as Statistics, Mathematics, Computer Science, Business Administration or related disciplines.
• Proficiency in Microsoft Excel, including advanced functions, pivot tables, and macros.
• Proficiency in Smartsheet software.
• Strong analytical and problem-solving skills with attention to detail.
• Prior experience in managing operations or overseeing project and portfolio lifecycles in the tech industry is a plus.
• Basic understanding of data visualization tools (e.g., Tableau, Power BI) is a plus.
• Excellent communication skills and ability to present data insights clearly.
• Interest to learn and engage in business support related work.
• Meticulous, good with numbers, and well-organized individual.
• Be dynamic, highly motivated, self-driven in working.
• Excellent interpersonal and communication skills.
• Good command of Mandarin to speak with our Chinese-speaking associates in China.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Cloud Specialist, you will be responsible for designing, implementing, and maintaining cloud solutions that align with our business objectives. You will work closely with cross-functional teams to ensure the scalability, security, and reliability of our cloud infrastructure. Your primary responsibilities will include:

Responsibilities

• Design and architect cloud solutions based on business requirements, ensuring scalability, reliability, and cost-effectiveness.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions
• Administer and maintain servers across virtual platforms.
• Plan and execute the migration of on-premises applications and workloads to cloud environments, such as AWS, Azure, or Google Cloud Platform.
• Implement security best practices and ensure compliance with industry regulations and company policies.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

We're looking for a Marketing Automation and Operations Specialist (6 Months FTC) to join our team in

Singapore as part of our Marketing function.

Your Role: You will be the go-to person for the Money20/20 Asia Marketing team for the delivery and execution of

digital marketing campaigns on Marketo and acts as the key link between the brand and the key functions of the

Ascential Digital Marketing team. This role reports to the Ascential Marketing Automation Manager with a dotted line to

the Operations Marketing Manager and to the Money20/20 Asia Marketing Director.

Key Responsibilities

● Lead the development and execution of the email marketing programs, including audience, program creation,

testing, scheduling and deployment, with ongoing evaluation for continuous improvement.

● Oversee the setup, timely delivery, and specification compliance of creative and digital assets (e.g., emails,

forms, landing pages,) for activation.

● Initiate campaign/program kick-off sessions with internal contributors and stakeholders.

● Ensure accurate naming conventions and UTM parameters for Marketo programs and assets, ensuring

consistency and ease of reporting.

● Monitor campaign delivery timelines, escalating blockers or delays as needed.

● Provide regular status reports on campaign/program progress, tracking against deadlines, and perform ad hoc

data analysis as required.

● Collaborate with other teams including the paid media team, the data team and the Digital Analytics teams to

ensure multi-channel program delivery.

● Manage requests submitted by the Marketing team through Monday.com (workflow management tool).

● Work with the Marketing and Digital Marketing team to document learnings from programs/campaigns.

● Supporting the coordination and delivery of all the Digital Marketing activities and programs for the

Money20/20 Asia brand supporting the regional Marketing team

● Translating strategic plans into operational workstreams

● Ensuring risk is mitigated and communicated to stakeholders

Your Experience

● Marketo expertise is essential, with a Marketo Certification being highly preferred.

● Proficiency in Salesforce is required.

● Extensive, proven experience in digital marketing operations and automation.

● Strong background in building B2B audiences in Marketo, utilizing advanced and complex filters at both the

company and individual levels.

● Expertise in developing templated email programs and scaling activities through targeted audience

segmentation. Skilled in Marketo email campaign reporting and creating precise, targeted lists for telesales

teams.

● Broad exposure to a variety of marketing tactics, including emails (mandatory), webinars, and trade shows.

● Ability to lead multiple projects simultaneously in a fast-paced, deadline-driven environment.

● Strong operational capabilities, with a project management mindset to oversee several initiatives concurrently.

Experience with project management tools such as Monday.com is essential.

● Excellent communication skills, with the ability to simplify and explain complex issues to a diverse range of

stakeholders.

If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20, we are committed to

creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to

apply.

Who are we?

Money20/20 is the world’s leading premium content, sales and networking platform for the global money ecosystem.

From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our

customers stay ahead – powering strategies and switching mindsets.

The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest,

sharpest vision of what’s next. Find out more at money2020.com.

Money20/20 is part of Ascential. Ascential takes the world’s leading brands to the heart of what’s next for their

industries. We do this through our events, intelligence products and advisory services. Our 700+ people serve a global

customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors.

Ascential is part of the Informa Group.

Why Choose Us?

Two divisions. Three continents. One great culture - we want working for Ascential to be the best career move you’ve

ever made.

Ascential is a people-powered company, and we’re committed to supporting diversity, equity and inclusion. We

publish an annual DEI Report, setting out our goals and progress. We invest in Employee Groups including Able to

Thrive, Ascential Pride, Black in Business and Empower Women’s Network. And our inclusive recruitment practices

and early talent programmes help us to bring curious, passionate people from every walk of life into our team.

We’re committed to ensuring that the impact of our business on our environment - and the communities we

operate in - is a positive one. That means making sure that each event we run is the most sustainable it’s ever been.

We also default all of our pension plans to sustainable options, so that our people’s savings are invested in ways that

help rather than hinder our planet.

Helping people to connect and drive progress isn’t a business-only goal. We know that the world is a better place

when we lead with heart, so we support charitable causes that make a difference. We provide opportunities to give

back through Volunteer Days and our charity partnership with Media Trust.

We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that’s not possible

for you, let’s talk. Flexible work conversations are actively encouraged here.

Only you know what’s most important to you. That’s why we offer a benefits and wellbeing package that you can

tailor to your needs. Some of these include:

● 20 days of holiday per year

● Private Medical Insurance & Life Assurance

● CPF, helping you set aside funds to build a strong foundation for retirement.

● Access to either our commission, bonus or profit share schemes, dependent on the role

● Employee assistance programme

● Volunteering opportunities

● Option to opt into the Ascential Shares Scheme

● Learning and development opportunities, to encourage and empower everyone to grow

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any

reasonable adjustments that would make you more comfortable during the process, please let us know so that we

can do our best to support you.

If we inspire you, why not join and inspire us? Find out more