• Design, plan, and implement infrastructure solutions, and working closely with the IT Team and various stakeholders to manage IT projects and events, facilitating seamless communication and collaboration to achieve the IT team’s goals
• Maintain IT equipment and systems to support operations and employees while upholding Company compliance standards
• Manage IT procurement processes and build strong relationships with vendors to secure the best technology and services for the Company’s needs
• Maintain documentation for IT systems, inventory, user accounts, policies and procedures, and streamline processes, ensuring efficiency and clarity in all technology-related initiatives

• Degree/ Diploma holder in Computer Science, Engineering, or equivalent preferred
• Minimum 2-3 years of experience in handling IT infrastructure planning, implementation, and support escalations
• Knowledge of infrastructure best practices, systems, processes, and methodologies with strong problem-solving and analytical skills
• Proficiency in Microsoft products including Windows, M365, Office, Teams, and SharePoint
• Strong interpersonal and communication skills, with prior experience working in a multi-cultural environment and fluency in English communication

Role Purpose

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilites

• Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.
• Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.
• Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.
• Lead, coordinate and participate in improvements as they relate to the on-site IT environment.
• Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.
• Test fixes to ensure problems have been adequately resolved.
• Perform post-resolution follow-ups to customer requests.
• Evaluate documented resolutions and analyse trends for ways to prevent future problems.
• Field incoming requests from customers via both telephone and e-mail in a courteous manner.
• Build rapport with customers.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Prioritise and escalate problems (when required).
• Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.
• Serves as a back up to the IT Support Technician as appropriate.
• Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.
• Supports operates and maintains AV equipment for live meetings and events.
• Provides support and demonstrates expert knowledge for online webinar tools and applications.
• Acts as backup trainer when requested.

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

about the company
Our Client is a renowned European bank with global footprints.

about the job

• Provide assistance to dealers in booking FX trades into the system, ensuring accuracy and efficiency in the process.
• This could include data entry, trade confirmation, and communication with other parties involved.
• Manage the lifecycle of FX accumulators and structured products, tracking their creation, modification, and eventual settlement.
• Generate and maintain accurate money market rates for the system, which are essential for pricing and risk management of FX and other financial instruments.
• Ensure the accurate booking and reconciliation of FX trades and products, minimizing errors and potential risks.

skills and experience required

• >1 year of experience
• Team player
• Ability to work in a fast paced environment
• Good interpersonal and communications skills

To apply online please use the 'apply' function.
(EA: 94C3609/ R21100955)

The Marketing Specialist (Sales & Marketing Assistant) is responsible for creating and maintaining various types of content and driving marketing efforts in collaboration with distribution and direct system integration partners.

The role involves creating and disseminating customer communications, developing sales materials, ensuring the up-to-dateness of online and offline media, and managing reference cases. Additionally, the associate will focus on building strong relationships with partners, supporting their marketing activities, and providing them with necessary sales and marketing materials. The associate will also be involved in planning and executing local events, including trainings, seminars, exhibitions, and community events. Furthermore, the role encompasses media relations and social media engagement, including establishing relationships with key media partners, co-developing media content, initiating interviews and industry awards participation, and leading social media content creation and engagement.

Responsibilities:

Content Creation and Maintenance

• Creating and distributing customer communications, including sales mailings and regular partner updates.
• Developing sales materials such as one-pagers, catalogs, and presentations (e.g., PowerPoint). Ensure online platforms (e.g., websites) and offline materials (e.g., product catalogs) are kept up-to-date.
• Overseeing the creation and execution of reference cases, including write-ups and videos, with English translation as needed.

Driving Marketing Efforts of Partners

• Establishing and nurturing strong relationships with distribution partners and direct accounts.
• Assisting with their marketing initiatives and providing necessary sales and marketing materials.

Local Event Support

• Planning, organizing (including the invitation process), and executing trainings and seminars, along with post-event evaluations.
• Coordinating and delivering exhibitions and Q-SYS community events in collaboration with business partners.

Media Relations and Social Media Engagement (B2B)

• Building and maintaining relationships with key media partners.
• Collaborating on media content creation, including copywriting and English translation, and managing distribution.
• Initiating interviews and facilitating participation in industry awards.
• Leading social media content creation and engagement activities.

Qualifications:

• Fluent in both written and spoken English; proficiency in other Asian languages is a plus.
• Strong communication skills are essential for effectively collaborating with local teams, partners, and stakeholders.
• A bachelor's degree in marketing, communications, business administration, or a related field is preferred.
• Relevant certifications or specialized training in marketing or content creation are advantageous.
• Minimum 3–5 years of experience in a similar position, with prior roles in marketing, content creation, or related fields required.
• Experience in B2B marketing, with familiarity in Southeast Asian market dynamics and cultural nuances, is highly beneficial.
• Proven ability to create engaging and persuasive content for various marketing channels, including written materials, presentations, and social media platforms.
• Strong copywriting and editing skills with excellent attention to detail.
• Demonstrated experience in planning and organizing events, such as trainings, seminars, and exhibitions, including managing invitation processes and post-event evaluations.
• Ability to build and maintain strong relationships with distribution partners, direct accounts, and media partners.
• Strong interpersonal skills and a customer-centric mindset, with a focus on effective stakeholder collaboration.
• Knowledge of digital marketing strategies and social media platforms.
• Experience managing social media channels, creating engaging content, and analyzing performance metrics is advantageous.
• Demonstrated ability to work effectively in a multicultural environment and adapt to different cultural norms and practices.
• Self-driven with strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• A proactive, creative thinker with strong problem-solving abilities.
• Ability to develop and implement innovative marketing strategies to drive sales and growth in the South East Asian market.

Job Description

• Contribute to the recurring fair market value process of Novo Holdings
• Prepare valuation documentation for financial reporting and audit purposes.
• Collaborate closely with internal teams to gather necessary data and inputs for valuations.
• Assist with any valuation-related inquiries from auditors, providing the necessary documentation.
• Communicate valuation results and insights to relevant stakeholders, addressing any data inquiries, and providing clear explanations to any questions.
• Provide input to the Valuation Committee
• Deliver high-quality support to investment teams on valuation matters
• Support the investments team in preparing valuations for decision-making purposes.
• Review internal and external financial models and valuations, including challenge of key assumptions.
• Estimate weighted average return requirements (WACC) in relation to recurring fair value assessments and potential transactions.
• Contribute to development and improvement of the Valuation function
• Stay updated on market trends, regulatory changes, and valuation best practices
• Provide feedback to the Head of Valuation and suggestions of improvements

Qualifications

The ideal candidate has:

• M.Sc. from a top-tier institution and 2+ years work experience at a top investment bank or financial institution.
• Proficiency in English, Danish and Scandinavian language (in writing and oral) essential in order to translate Valuation and deal team processes and frameworks between headquarter and local entities.
• Knowledge of Danish and Scandinavian investment landscape for sparring and collaboration between head-quarter, local entities and portfolio companies.

Personal Attributes

As a person, you demonstrate excellent communication skills, strong interpersonal skills and confidence in managing a wide variety of stakeholders. You always maintain a high level of professionalism, strong work ethic and integrity.

You have an open mind, a proactive approach and seeks to provide input on investment projects and opportunities.

Finally, we imagine that you are curious and intellectual with a desire to make a positive impact on society.

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Job Summary
An experienced ITSM Specialist is sought to support and enhance the IT Service Management (ITSM) platform. This role involves close collaboration with IT Infrastructure and Operations teams to manage service requests, perform platform maintenance, and implement ITSM processes aimed at improving efficiency and ensuring alignment with business objectives. The position requires hands-on expertise in ITSM tools, strong technical skills, and a proactive approach to ensuring ITSM compliance and standards.

Key Responsibilities

• Develop and enhance service requests on the ITSM platform to meet evolving business needs.
• Perform operational maintenance, patching, and upgrades to ensure the ITSM platform remains optimized and up-to-date.
• Support IT service management activities across various IT domains by analyzing and improving service requests and updating catalog items.
• Gather user requirements, design solutions, and enhance the ITSM catalog based on identified needs.
• Build or modify service requests to align with ITSM platform requirements.
• Generate and distribute reports for ITSM service requests to relevant stakeholders.
• Create and maintain system documentation, user guides, and training materials, while ensuring knowledge transfer to the internal ITSM team.
• Configure ITSM settings to comply with established processes and standards.
• Collaborate with the Automation/Orchestration team to integrate catalogs, workflows, and approvals effectively.
• Ensure all ITSM activities adhere to IT security standards, policies, and procedures.
• Work with IT Infrastructure and Operations teams to troubleshoot and resolve issues within the ITSM platform.

Your background

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3-5 years of experience working with ITSM platforms, including developing service requests and platform maintenance.
• Demonstrated experience in IT service management activities, with a strong focus on service catalog and request management.
• Experience working in an IT operations or infrastructure environment, with a focus on process improvement and compliance.
• Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy) and familiarity with platform configuration and customization.
• Strong understanding of ITIL processes, including incident, change, and problem management.
• Experience with reporting tools and data visualization within ITSM platforms.
• Familiarity with automation/orchestration tools and their integration with ITSM workflows.
• Knowledge of IT security standards, policies, and best practices.

EA License: R1873481

Company EA License: 11C4879

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to diversity, equity and inclusion and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Department purpose
The Technology Services department is responsible for providing world class support and services to our business all across the globe. The IT Service Management team is part of Technology Services, and operates all of the IT services and infrastructure for the firm.

Role purpose
The Senior M365 Support Analyst is accountable for implementing A&O Shearman’s strategy, architecture, standards and roadmaps in the following areas:

• Administration and support of the entire suite of M365 applications in use at A&O – Exchange Online; Office 365 (Word/PowerPoint/Excel/OneNote); MS Teams; OneDrive; SharePoint Online; AvePoint (M365 backup), Copilot
• All messaging flow services – Proofpoint, Mimecast;
• All other collaboration tools used in the firm – Cisco WebEx; Zoom; Slack;Mural; Condeco
• Document tools – Adobe Acrobat suite; Litera suite; Templafy
• All office add-ins, including Legal Tech applications, excluding iManage
• Including packaging, configuration, deployment, patching of software
• Providing technical expertise for projects, where required

Key Relationships

• Works with Technical Team Leads (within the IT Technology Services management teams), senior managers, and Specialists to ensure a seamless approach to support and improvement across applications and infrastructure.
• Ensure that the technology area is well understood by peers and is actively considered in wider technology decision making. It is key that we do not operate in technology silos.

Role and responsibilities
Architecture & Technology Planning

• Provide specialist advice to support the strategy, architecture, standards and roadmaps (which are owned by the Office of the CIO/CTO).
• Accountable for ensuring there is an up-to-date forward view of IT upgrades required to ensure that devices continue to meet the business needs and that they remain supportable. Ensure that the supporting business case is robust so that funding is secured to deliver the required changes.

Application and Technology Support
Works to ensure effective, seamless support for end users to include:

• Administration and support of the entire suite of M365 applications in use at A&O – Exchange Online; Office 365 (Word/PowerPoint/Excel/OneNote); MS Teams; OneDrive; SharePoint Online; AvePoint (M365 backup), Copilot
• All messaging flow services – Proofpoint, Mimecast;
• All other collaboration tools used in the firm – Cisco WebEx; Zoom; Slack; Mural; Condeco
• Document tools – Adobe Acrobat suite; Litera suite; Templafy
• All office add-ins, including Legal Tech applications, excluding iManage

Service Delivery

• Diagnose complex incidents/problems and identify root cause and actions required to maintain or improve service levels:
• As necessary investigate complex incidents/problems through involvement in SWATs.
• Develop implementation plans for dealing with more complex requests for change; evaluate risks to the integrity of the service inherent in proposed implementations; seek authority for those activities; undertake review of effectiveness of change implementation.
• Define and deliver continuous improvement programmes so that, where applicable, systems deliver a improved performance to the business:Enhancements and improvements to services should be delivered by the appropriate governance authority
  Instil a culture of continual improvement and problem solving; and
  Provide advice, assistance and leadership associated with the planning, design and improvement of service and component availability, including the investigation of all breaches of availability targets and service non-availability, with the instigation of remedial activities.
  

Risk Management

• Embed risk awareness and management into the technical decision making in order to support Allen & Overy's approach to risk, with a focus on stability and integrity of systems.
• Refer to domain experts for guidance on specialised areas of risk, such as architecture and environment.
• Take part in audits and risk assessments.

Quality, Methods, Tools

• Champion and ensure use of appropriate techniques, methodologies and tools.
• Provide advice on the application of appropriate quality and/or environmental management techniques.
• Provide advice to the Product Leader on ways of improving the effectiveness and efficiency of their control mechanisms.

Key requirements
Business Competencies

• Commercial acumen, including an understanding of the overall picture of IT service costs and how IT adds value to the business.
• An enthusiasm and passion for technology. The ability to promote technology within the firm, using business friendly language, and seek out opportunities with tangible business benefits.
• High level of personal credibility, impact and influence with proven ability to work effectively and persuasively at all levels of the business.
• Having an open mind to consider all alternatives when making technology decisions.
• Excellent communication and presentation skills, both orally and written.
• Ability to manage ambiguity and often conflicting priorities.
• Ability to develop good working relationships across the breadth of the IT function and effectively share knowledge between individuals and teams to contribute to the overall effectiveness of project and service improvement work.
• Experience of working in a global environment across international locations with an appreciation of multiple cultures.

Knowledge

• Excellent all-round technology knowledge and practical experience of the majority of technologies within this discipline.
• Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.
• Expected to have a solid understanding of all technologies used by A&O, business working practices and active working experience and understanding of the core applications.

Experience

• Extensive IT experience with experience in a 2nd/3rd line role supporting a number of the technologies listed in this job description.
• Proven track record in providing technical leadership and delivering enterprise-wide solutions.
• Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Active member of a global virtual team, who in turn is responsible for:

• Executive End User IT Support of C-level executives and their executive administrators, plus all VIPs (job group 7 and higher)
• Meeting concierge services (internal, external & remote)
• Possible support of BD Board of Directors-on and offsite Meeting support, IT support Executive’s and Executive Administrator’s mobile device maintenance, configuration and procurement
• Office hardware installation, maintenance, configuration and procurement
• Partner with Executive Administrators with meeting support and consultations, onboarding and assisting new executive hires and maintaining customer confidentiality in all ways.
• Partnering with the Global Executive Support team to facilitate large scale events both online, onsite and offsite.
• May include evening work and/or weekend work occasionally.

Education and Experience

• Bachelor Degree required in Computer Science, Business, or applicable certifications with 5 years of service desk and/or customer service experience.
• 5+ years of I.T. experience in a team environment, preferably in an executive support type capacity.
• MS certified, ITIL certified, Six Sigma certified (preferred)
• Experience of working alongside C-level corporate executives in a polished, professional manner.
• Solid experience in C-level executive IT support services; 5+ years of corporate experience
• Experience in a virtual team, self-motivated work environment.
• Experience with large-scale events and mixed venues, audio visual meeting room systems and supporting technologies for meetings of up to 10,000 attendees virtually.
• Collaboration solutions, such as MS-Teams, MS Live and Town Hall platforms.

Knowledge and Skills

• Strong customer service and interpersonal skills
• Excellent Communication skills, polished, professional appearance and demeanor.
• Process creation and management skills
• Strong relationship building skills with contractors, vendors, and other teams.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Job Description & Requirements

ECTION A: POSITION SUMMARY

- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

7. Ensure Email Backlogs are cleared before the following day start of business.

Our client is a leading multinational Social media company.

Job Responsibilities:

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version Projects
• Document learnings and share operational insights to cross-functional teams.

Job Requirements:

• Bachelor’s degree or equivalent with min 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
• High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

The position will be responsible for developing and managing sales programs to help clients get the best results from their marketing campaigns on Meta – through consultation, education, optimization, and support via vendor partners.

Ideal candidates will combine an exceptional ability to drive results, collaborating with internal teams - regional and global - as well as outsourced sales with vendor partners. You will have a passion for delivering value at scale to small business advertisers through rigorous planning and flawless execution, a keen eye for identifying process and workflow opportunities and a willingness to roll up your sleeves and execute the tactics.

Success in this position requires strong sales, vendor partnership, cross -functional collaboration and problem-solving skills, as well as attention to detail and the ability to thrive in a dynamic and ever-changing environment. Most importantly, you will bring a passion for helping others achieve results.

Responsibilities

• Develop sales pipeline strategy and lead end-to-end execution of global sales programs and outsourced sales via vendor partners
• Deliver against quarter targets in sales leads, revenue, and customer satisfaction
• Monitor progress against goals and manage vendors around the world to meet and exceed productivity metrics
• Make data-informed decisions to drive performance, resource allocation and juggle competing priorities
• Work effectively in a highly collaborative environment
• Identify actionable insights to improve sales results and team strategy

Minimum Qualifications

• 6+ years’ experience working with sales, digital advertising and program management
• Proven track record of successfully influencing, communicating & collaborating with cross-functional groups both internally and externally to produce meaningful & impactful results
• Prior experience working across regional and global partners
• Ability to adapt to a fast-paced, international work environment with the drive for making an impact
• Knowledge in data concepts and principles to prove ability to think analytically
• Demonstrable prioritisation skills that facilitate the most effective & impact-orientated contributions to key strategic business objectives & customer growth
• Fluency in English is required as the successful candidate will manage clients whose usual business language is English

Preferred Qualifications

• Experience with Outsourced Sales or experience working & building relationships with outsourced vendors/third parties sales
• Experience working with Small and Medium Businesses, external sales and marketing partners, or Advertising Agencies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Clarke Quay
• 1 year renewable
• Monday - Friday, 8.30am - 6.00pm
• Quality team
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Key Responsibilities:

• Develop and maintain the service strategy and design to align with business objectives.
• Ensure that the service meets the needs of end users and stakeholders. Work closely with business stakeholders, IT teams, and end-users to gather requirements and feedback
• Prioritize features and enhancements based on stakeholder input and business value.
• Create and maintain service backlog, ensuring it is well-defined and prioritized.
• Collaborate with engineering teams to ensure timely and high-quality delivery of features.
• Oversee the design, development, and deployment of services.
• Advocate for user-centric design and ensure a positive user experience.
• Develop and execute strategies to drive user adoption and engagement.
• Provide training and support to end-users as needed.
• Monitor the performance and usage of services.

Experience:

Minimum of 20 years of relevant experience support financial solutions with at least 15 years working as a subject matter expert on SWIFT , including:

• SWIFT:On premises: SWIFT Alliance Access, Web Platform, RMA, Alliance Warehouse, SIL
  On the cloud: Alliance Cloud, Alliance Connect
  NET development
• Azure application development

Successful candidates would preferably also have the following skills:

• Oracle, SQL Server
• APIs: Strong knowledge of RESTFull and HTTP Protocol, Azure APIM
• Familiarity with Financial and Risk systems such as FIS’ Quantum, SAP, Finastra’s Summit, QRM, Fedline, Bloomberg
• Additional Desired Technologies: Jenkins, SonarQube, JFrog Terraform, ARMs, Azure CLI, Powershell
• Identify areas for improvement and implement changes to enhance functionality and user satisfaction.
• Ensure services comply with organizational policies and industry regulations.
• Collaborate with security teams to maintain a secure and compliant environment.
• Implement and manage document security measures, including data labeling and classification.
• Develop and enforce policies for data access, sharing, and storage to safeguard company information.
• Identify opportunities for improving the service and implement changes to enhance performance and user satisfaction.
• Conduct regular reviews and audits to ensure the service remains aligned with business needs.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Duration: 1 year contract

Location: Raffles Place

Responsibilities

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team (Recruiters, Coordinators, other Sourcers) & hiring managers throughout the recruitment lifecycle to ensure business's needs and goals are fulfilled.
• Develop a holistic business understanding and manage stakeholder relationships including HR, hiring managers, and external partners.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimise current processes to improve recruiting process and efficiency
• Conduct complex data analysis and share up-to-date, accurate, and value-adding market intelligence to business leaders to support business growth.
• Prequalify potential candidates to determine their qualifications
• Own interview scheduling process and communicate logistics to both candidates and hiring teams
• Manage candidate communication throughout the recruitment process and providing feedback.
• Ensuring a great candidate experience and advocate company as a great place to work for all candidates.

Requirements

• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Strong analytical and problem solving skills with capability to analyze high amounts of data to support business strategies and decisions.
• Excellent interpersonal skills with the ability to build rapport quickly with stakeholders and communicate effectively across all levels of the organization internally, as well as externally.
• Sourcing experience in a high-volume environment (via search firm or in-house recruiting environment)
• Experience partnering with recruiters, hiring teams and external partners across different offices.
• Ability to contribute in a fast-paced work environment and prioritize multiple functions and tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/details/10306

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As a Payroll Executive, you will be assisting with the following:

• Manage the main and ad-hoc payroll processing runs per month such as salary payment, bonuses and festive advance payments, including but not limited to data verifications, prepare and consolidate reports, seek approvals of payments
• Manage and process employees’ claims and reimbursement process, such as overtime, night duty allowance, including submission and processing of Government-paid leave claims and National Service make-up claims, and ensuring relevant database are recorded accurately and timely
• Provide support for any payroll audit, such as preparation of documents for auditor’s sighting and provide answer(s) to auditor’s queries where required
• Perform payroll related reconciliation, such as bank reconciliation and prepare reclassification where required
• Ensure statutory filing such as CPF submission Annual Tax reporting, IR21 and other filing is carried out on time
• Participate in system enhancement activities such as systems User Acceptance Testing of application where required

Requirements:

• Minimum Diploma in Accountancy / Finance or relevant
• Experience in payroll of more than 1000 headcounts
• Experience in SAP software added advantage
• Good understanding of payroll policies and applicable laws and regulatory requirements
• Able to multitask and good time management skills with the ability to prioritize tasks
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of data

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

Job Summary:

To underwrite Financial Institutions (FI) and Financial Lines account within International Specialties and provide counsel and advice on underwriting related issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand.

Key Responsibilities:

Product Specialist

• Develop and maintain the focus group(s) strategy to ensure optimum profitability, premium growth, and market share.
• Liaise with other Beazley Focus Groups offering similar coverage to foster a consistent underwriting approach across the company.
• Oversee the development of focus group(s) products, underwriting guidelines and rating techniques.
• Liaise with the claims team to ensure claims frequency and severity is effectively monitored in the pursuit of underwriting profitability.
• Marshall and identify the necessary internal and external resources to anticipate and monitor developments that may alter the perception of risk.
• Liaise with the Broker Relations and Marketing team to promote our capabilities to our broker partners to pursue profitable long-term growth.
• Create and maintain a competitive differentiation for the focus group’s products, by building the brand to facilitate the placement of new business with Beazley.
• Monitor competitive, regulatory, distribution and economic environments for business opportunities in conjunction with the relevant stakeholders.
• Recognised as a product expert and leader internally and externally.

Underwriting

• Develop and underwrite a profitable portfolio of Asian FI business as part of International Specialties.
• Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing.
• Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level.
• Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable.
• Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the Asian FI account.
• Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks.
• Comply with Beazley’s underwriting control standards for business written through Lloyd’s and any of Beazley’s subsidiaries or internal MGAs.
• Develop a good working relationship with the claims managers on this class of business.

Client Management

• Advise, assist and service clients on insurance and risk matters to ensure clients’ satisfaction.
• Foster positive relationships with clients to get a mutual understanding of both their and Beazley’s needs.
• Maintenance of good business relationships with brokers.
• Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients.

General

• Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley.
• Develop best practice and disseminate business and class knowledge within the FI, International Specialties and Specialty Risks team.
• Work with peers within FI, International Specialties and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities.
• Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group.
• Production of presentations and marketing literature as required.
• Production of business plans/research documents for the Asian FI account as required.

It is important that within all your interactions both internally and externally you adhere to Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates FCA and PRA Conduct rules.
• Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Skills & Abilities

• Proficient underwriting skills
• Accurate and numerate
• Strong analytical skills with attention to detail
• Able to communicate effectively with others, both verbally and in writing
• Ability to manage time, meet deadlines and prioritise
• Motivational skills, including ability to train other underwriters / support staff

Knowledge & Experience

• General commercial and financial knowledge
• Experience in insurance industry
• Extensive underwriting experience and expertise in FI and the Asian markets
• Thorough knowledge of underwriting policy, philosophy and practice
• Advanced knowledge of underwriting processes and systems
• Client service experience

Aptitude & Disposition

• Result focused, self-motivated, flexible and enthusiastic
• Professional approach to interact successfully with managers/colleagues/external suppliers
• Team worker as well as able to work on own initiative
• Customer focused, with a strong ethic of service and fairness to the customer

Competencies

• Achievement drive
• Analytical thinking
• Strategic thinking
• Service focus
• Team working
• Forward thinking
• Influencing
• Conceptual thinking

about the company

Our client is a multinational organization specializing in semiconductor equipment. They are seeking a shipping executive to handle shipping documents and coordinate freight bookings.

about the job

• Help negotiate and secure shipments by coordinating with ship owners, brokers, and other relevant parties.
• Assist the Freight Manager with daily operations, including post-fixture activities and documentation.
• Handle full-set of shipping documents, B/L, commercial invoice, packing list and etc.
• Handle Shipment for all machines model, including crating and fork-lift arrangement and coordination
• Track the shipping market and collect pertinent data to support decision-making.
• Arrange fumigation of crate as required.

skills & experience required

• Diploma / Higher NITEC
• Experience in manufacturing environment will be a plus
• Handles full shipping documentations
• Familiar with Syspro Business software will be an added advantage

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles and Responsibilities:

• Lead, coordinate, and oversee audit and compliance-related programs
• Support the design, implementation, and execution of a comprehensive risk assessment methodology
• Assist in developing and managing the annual audit plan, audit schedule, and reporting packages for various stakeholders
• Plan, execute, and deliver audits on time, adhering to the established schedule
• Evaluate and identify the root causes of compliance issues and unmitigated risks, proposing effective solutions or measures for improvement to mitigate operational business risks
• Prepare audit reports that succinctly and objectively summarize observations, recommendations, root causes, and relevant information for all key stakeholders
• Develop, maintain, and update policies and guidelines to ensure company compliance with applicable regulations and legislation, while tracking, monitoring, and reporting on overall compliance status
• Recommend or develop training programs to enhance the business and stakeholders' understanding of audit standards
• Identify and promote best practices across the organization, and within the industry or other sectors
• Perform any additional duties as assigned

Requirements:

• Bachelor’s degree in Environmental Science, Sustainability, or a related field
• A minimum of 5 years of experience managing audits and/or compliance risks in the textile or manufacturing industry
• Strong ability to analyse complex data, identify risks, and recognize non-compliance and control gaps
• Proven ability to interact effectively with senior management, external auditors, and cross-functional teams
• Self-motivated with the ability to work independently, manage workloads, and meet deadlines
• Familiarity with audit management software, GRC tools, or internal control frameworks

*We regret that only shortlisted candidates who applied through Linkedin and/or Jobsbank will be notified.