POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience

Experience: 1 - 3 years Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems. Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

Mercuria is a major player in the Physical and Financial Global Commodity markets, with major trading centres in London, Geneva, Houston, Singapore, Shanghai and Beijing. We actively trade in all the major commodity asset classes, from Crude and Refined oil products, to power & gas, coal and emissions, through to freight, metals, and agricultural products.

We operate a global diversified technology team across key hubs such as Geneva, London, Houston and Singapore, while operating in close partnership with some strategic co-development centres in Bucharest, Bangalore and Hyderabad. All running an Agile delivery model in unison with our business partners to deliver multi-asset-class commodity systems, with a focus on automation, user experience, innovation and control.

The role

This is a great opportunity to join one of the largest integrated energy and commodity trading companies in the world.

We are looking for a hands-on senior technologist with exposure in the Commodities industry who is passionate about technology and has experience supporting enterprise-wide systems.

The successful candidate is adept at partnering with end-users to log issues, analyse issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit.

This role will report into the Head of Application Support – ENDUR working on different business systems critical for the trading life cycle.

Key responsibilities

• Supporting of Commodity Trading and live position applications during trading hours.
• Support of CTRM and connected upstream/downstream applications for Intraday and End of day activities.
• Take appropriate actions to ensure that time-critical batch steps run successfully. This may involve root cause analysis of issues and taking appropriate corrective actions (fixing curves, excluding deals/portfolios etc.).
• Monitor applications availability and report issues pro-actively.
• Communicate with clients/vendors as required: inform/follow-up for incident progress, notify them of impending changes or agreed outages
• Good organizational skills in managing issues, projects and communicating to the stake holders.
• Fast turnaround of client requests.
• Log and prioritize tickets in the ticketing system.
• Work with the Service Desk to ensure requests are routed to appropriate resource in order to be resolved quickly and efficiently
• Escalate service requests that require 3rd level support
• Improve client service, perception, and satisfaction.

Technical expertise

• 10 years of work experience in IT industry, 7 years of experience in Endur.
• Minimum 3 years of working experience in energy trading domain.
• Must have experience of working on trading floor and supporting traders during peak hours.
• Good knowledge of OpenLink Endur
• Working knowledge of Endur OpenJVS programming.
• Good experience with CTRM Application support including upstream/downstream systems. (E.g. Understands business workflow, trade life cycle and operations)
• Must have business knowledge of Gas and/or Power trade life cycle.
• Working knowledge of Gas and/or Power markets in APAC/EMEA.
• Programming skills using JAVA or .Net or any programming language.
• Diagnosis skills of technical issues related to programs in Java, .Net or any other programming language.
• Understanding of databases and analysing SQL scripts.
• Should be able to support team members in different geographical regions.
• Motivated and willing to learn and work on different systems 3rd party and in-house developed

Non-technical Skills

• Fluent in English
• Excellent communication skills to interact with various stakeholders both internal and external.
• Ability to work under intense pressure and manage/prioritize multiple requests/projects independently.
• Analytical and critical thinking with ability to problem solve complex issues
• Self-motivated, able to multitask and ability to work under pressure
• Ability to work with geographically distributed team.
• Adapt to changes quickly and communicate effectively.
• Flexible to work shift patterns on Rota.

• 6+ years experience in Database: HANA, MS-SQL

• Database Incident management, Event Management, Outage Management & Service Request Management

• Root Cause Analysis

• Support standard/non-standard Build activities

• Provide Database support to RDBMS such as HANA Database

• Supporting Backup & Recovery

• Alert handling and optimization

• Decommissioning of system/server as needed.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

Job Descriptions:

• Provide comprehensive support for freight operations, with a primary focus on air freight (95%), and secondary responsibilities for trucking (4%) and ocean freight (1%).
• Collaborate with 3PL warehouses, freight providers, and relevant stakeholders to resolve shipment issues, including documentation, cargo damage,discrepancies, and other related concerns.
• Respond promptly and professionally to stakeholders' inquiries, addressing shipment queries, issues, and providing necessary assistance.
• Manage service recovery efforts, including containment of escalations, conflict resolution, and conducting investigations to identify root causes.
• Oversee the performance of the 3PL transportation team and freight providers, ensuring that agreed-upon service standards and key performance indicators (KPIs) are met consistently.
• Assist in identifying and implementing enhancement requests related to both operations and systems, aiming to improve efficiency and service quality.

Requirements:

• A minimum of 5 years of work experience in a similar role.
• Must have experience in air freight operations support, preferably within semiconductor companies or handling semiconductor shipments.
• Proven experience working with forwarders, integrators, and premium service carriers.
• Solid working knowledge of shipment Incoterms, shipment liabilities, and claims processes.
• Ability to provide support during weekends for urgent shipments, particularly during peak periods (remote support is available).
• Strong communication skills, with the ability to respond professionally via email, meetings, and phone calls.
• Comfortable attending meetings with 3PL warehouses, freight providers, and global stakeholders.
• Willingness to travel to ALPS for warehouse visits, particularly during quarter-end periods.
• Availability and commitment to work hands-on during peak quarter months, which are in March, June, September, and December.
• Independent, responsible, resourceful, and a fast learner with a strong sense of urgency.

Good to Have:

• A diploma or degree in a related field is preferred.
• Knowledge of customs permits and Free Trade Zone (FTZ) requirements.
• Familiarity with the SAP system is advantageous.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L79YV6V5

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Remus Gan | Registration No: R21102972

Job Description

Responsibilities :

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Required Skills :

• Intermediate knowledge and hands on experiences in SQL and Linux
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Experience of Job scheduling, Kafka, and ActiveMQ..
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA Number: 11C4879

Job Description Summary

This role will assist the immediate manager to oversee the assigned capital and modelling projects, including economic capital reporting and Insurance Capital Standard (ICS) reporting, and ensure the team effectively fulfill the reporting requirements especially timely and accurate submission through active discussions, planning/scheduling, reviewing and follow-up.

Job Description

• Support the capital and modelling projects - This would include work with local modelling team and group modelling to enhance model functionality as well as efficiency, to fulfill both external and internal requirement. Capital model includes local statutory model and Economic Capital model.
• Support work on ICS reporting, work closely with Group Actuarial.
• Support various company initiatives and financial proposals as assigned - Prepare financial data and provide insight and financials with recommendations to support projects, perform feasibility test, provide recommendation and assist on implementation.
• Communicate, coordinate and negotiate effectively with the various stakeholders
• Performs other duties and responsibilities periodically assigned by HOD in order to fulfill responsibilities under Actuarial department’s care.

Job Requirements

• Education – University graduate (Major in Actuarial Science / Mathematics)
• Experience – 1 to 5 years of related actuarial experience, Excellent communication skills
• Proactive working and learning manner
• Responsible for assigned tasks with attention to details
• Proficient in Microsoft Excel, Word, Access, VBA and Prophet.

Job Description

As a Compliance Specialist, you will play a critical role in ensuring that the organization complies with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) regulations. Your expertise will support the institution’s efforts to detect and prevent financial crimes and uphold the organization's integrity.

• Customer Due Diligence (CDD) / Know Your Employee (KYE) : Oversee and perform CDD/EDD/KYE reviews, ensuring that all customer information is accurate, complete and compliant with the bank’s internal policies and procedures
• Document Review: Collaborating with front and back offices on FATCA/CRS and AML/KYC documentary requirements
• Advisory Support: Handle escalations from the first line of defence on financial crime compliance matters
• Transaction Monitoring and Name List Screening: Review and analyse transaction monitoring and name list screening alerts, identify suspicious activities, and escalate issues as needed
• Investigation and Reporting: Investigate unusual and/or potentially suspicious transactions, preparing and filing of reports such as STRs and internal reports for submission to Global Financial Crime Compliance team
• Training: Support the MLRO with conducting training sessions on AML/CFT, sanctions, CDD, and related topics.
• Internal Collaboration: Work closely with front line teams to ensure compliance with AML/KYC requirements and provide guidance on adherence to the bank’s policies & procedures and regulatory expectations
• Policy Update and Implementation: Assist in developing, updating and implementing AML/CFT policies, procedures and controls
• Documentation and Record Keeping: Maintain comprehensive records of AML/CFT activities and ensure documentation is readily accessible for audits and reviews
• Additional Duties: Perform other compliance-related tasks as assigned by management.

Requirements

• Educational Background: A degree in Finance, Business, Computer Science, or a related field.
• Professional Experience: At least 2 years of experience in AML/CFT within a financial institution.
• Regulatory Knowledge: Familiarity with MAS regulations and industry best practices.
• Technical Skills:

- Proficient in Microsoft Word and Excel.

- Proficiency in using FAML software and tools for transaction monitoring and transaction screening

• Personal Attributes:

- Keen interest in compliance with a long-term commitment to the field.

- Self-motivated, resourceful, and eager to learn.

- Strong attention to detail and ability to manage multiple tasks.

Additional Information

• Employment Type: Permanent, 5-day work week.
• Compensation: Candidates must include their current and expected monthly salary in their application.

Working for a large financial institutions , you will be part of their Infrastructure solution lead / architect to design various infrsatructure solution

Your responsibilities will include:

• Involved in deployment, implementation of cloud, services and endpoint solution
• Provide expertise to technical team and providing design and implementation advices
• Provide timely escalation and resolution of issues relating digital workplace
• Optimise supported services, practices and processes associated with Microsoft endpoint management platforms efficiency, security, capacity, scalability, and availability to realise high levels of client satisfaction
• Support software/application deployment strategy for Windows devices across the university
• 
  

Requirements

• Min 6 years of experience in IT
• Min. 5 years’ experience in IT infrastructure solutioning and project management
• Good experience working with endpoint manager, M365 , Ms Azure, Active directory, SAAS, PAAS
• Experience with device group policies and configuration profiles: Create and maintain group policies and configuration profiles through Active Directory and Intune
• Experience ensuring device compliance with latest Windows security updates
• Excellent communication and analytical skills

Interested candidates please email your resume to [email protected]

About Company

Valor Organization is a Sales and Marketing firm committed to driving growth and expanding market share for its clients. With expertise across diverse industries, the company focuses on simplifying complex communication to ensure clarity and impact. Their mission is to empower clients by ensuring their messages are effectively conveyed, their brands are prominent, and their audiences truly connect with their vision.

Full Job Description

This is a full-time, on-site opportunity for Events and Marketing Ambassadors in Singapore. The role encompasses overseeing event management and marketing initiatives, boosting brand awareness, executing promotional campaigns, and working closely with cross-functional teams to drive engagement and expand outreach.

What we do:

• Increase brand awareness and market share of our client

• Develop your communication skills

• Build your leadership capabilities

Opportunities we offer:

• Global travelling opportunities

• Personalized mentorship and guidance

• Leadership development opportunities

Who we are looking for:

• Keen to learn, self-driven individuals

• Team player with entrepreneurial mindset

• Good interpersonal skills

• Creative thinking and problem-solving skills

• Proven experience in event planning (bonus!)

Looking for Your Next Challenge? We Want You on Our Team!

Interested candidates can apply now

Summary

As a Performance Systems Specialist, you will play a critical role in supporting and maintaining performance measurement and attribution systems, ensuring seamless integration and accurate reporting. You will collaborate with key stakeholders to enhance operational workflows, troubleshoot issues, and ensure the timely delivery of performance and analytics reports for various business units.

Your primary focus will be on managing and maintaining systems like B-One and FactSet (SPAR/PA), while also supporting the integration of proprietary databases for downstream reporting. Key stakeholders include Portfolio Managers, Sales and Marketing teams, Senior Management, and Local Business Units.

Core Responsibilities:

• Maintain and support performance systems, including B-One and FactSet (SPAR/PA).
• Perform data reconciliation between performance systems to ensure accuracy.
• Manage system setups, configurations, workflows, and data checks within performance systems and analytics workflows.
• Investigate and resolve issues in performance workflows by identifying root causes, engaging stakeholders, and driving resolutions.
• Escalate critical issues, process gaps, or inaccuracies promptly as required.
• Collaborate with stakeholders to redesign process flows and ensure optimal system performance.
• Provide responses to queries related to fund and benchmark returns, asset returns, and attribution results.
• Ensure all procedures are documented and communicated effectively.
• Identify opportunities for process improvements and implement automation where applicable.

Experience and Qualifications:

• 5 years of experience in maintaining performance or attribution systems, with a focus on performance analysis and investment risk analysis.
• Hands-on experience with FactSet Systems
• Experience in system implementation or migration within performance/attribution systems is advantageous.
• Bachelor's degree in Finance, Accounting, Economics, Mathematics, Computer Science, or a related field.
• Solid understanding of portfolio performance calculations, risk analytics, and financial instruments, including derivatives.
• Proficiency in Excel and SQL queries.
• Strong technical skills in Python, C#, and VBA for data transformation and workflow automation.
• Professional certifications such as CIPM or CFA (or currently working towards them) are preferred.

This is a unique opportunity to contribute to the success of a high-performing analytics and reporting team while advancing your career in a dynamic and challenging environment.

Those who are keen for the role and would like to discuss the opportunity further, please click "Apply Now" or email Kin Long at [email protected] with your updated CV.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502 | EAP Registration No: R2095054

The main purpose of the Consultant Care Specialist is to deliver world-class Customer Service to our Project Experts. You will give all new consultants a warm welcome to our business, ensuring they have key information needed for their project and act as the first point of contact for queries throughout their project lifecycle.

HR Support

• Onboarding of all new consultants – collection of compliance documentation and contract issuance.
• Issue employee handbook and company policies, ensuring that consultants have all information about working at CMC.
• Leave management and reporting
• Issuance of employment letters, upon request
• Provide MOM support for EP & SP applications/renewals and MOM reports
• Main point of contact for queries in relation to payroll, leave and medical insurance.
• Offboarding and exit letters where necessary

Sales Support

• Generation of client quotations for PO generation
• Coordination of Project renewals
• Post project meetings
• Creation of reports as necessary
• Any other ad hoc tasks as appropriate

BYD by 1826

Job Overview:

As an Automotive Leads Engagement Specialist, you will be the primary point of contact for customers seeking assistance with automotive-related issues, including scheduling of appointment, changing of appointment and other duties. You will provide a high level of customer satisfaction in all interactions.

Key Responsibilities:

• Customer Assistance: Respond to customer inquiries related to automotive products and services via phone, email, whatsapp.
• Information Provision: Offer accurate information on BYD vehicle and service procedures.
• Appointment Scheduling: Assist customers in scheduling service appointments with dealerships or repair centers, ensuring a smooth process.
• Record Keeping: Maintain detailed records of customer interactions, service requests, and resolutions in the helpdesk system.
• Product Knowledge: Stay updated on automotive industry trends, vehicle models, and service procedures to provide informed support.
• Escalation: Identify and escalate complex or unresolved issues to senior support as needed.
• Feedback Collection: Gather and document customer feedback to help improve automotive services and address recurring issues.
• Follow-Up: Conduct follow-up communications to ensure customer satisfaction and resolution of their concerns.

Required Skills:

• Automotive Knowledge: Strong understanding of automotive systems.
• Communication: Excellent verbal and written communication skills to clearly convey information and support.
• Customer Focus: Dedication to delivering exceptional customer service and ensuring a positive experience for each customer.
• Problem-Solving: Strong analytical skills to diagnose and address complex automotive issues.
• Attention to Detail: High level of accuracy in documenting customer interactions and issues.

Qualifications:

• Education: High school diploma or equivalent; additional coursework or certification in automotive technology or a related field is preferred.
• Experience: Previous experience in automotive customer service, technical support, or a related role is highly desirable.
• Certifications: Relevant certifications such as ASE (Automotive Service Excellence) are a plus.

Work Environment:

• This role may involve working in an office environment, remotely, or a combination of both, depending on company policies.

Who we are:

Annexion Partners is a Global Executive Search Consultancy specializing in the Built Environment sector. Our mission is to drive progress in the industry by connecting stakeholders across Property & Real Estate, Construction & Engineering, Interior Design & Architecture, and the Built Technology Sector.

With a strategic focus on becoming one of Asia’s fastest-growing executive search firms, we empower our team members through top-tier training and development. At Annexion, we believe in cultivating a collaborative and inclusive environment where leaders are developed, ideas are valued, and excellence is celebrated.

We aim to Power Possibilities and remain ahead of the game by nurturing talent at all levels, ensuring every individual thrives in their role while driving the industry forward.

About the Role:

As a Team Lead, you will play a pivotal role in shaping the success of Annexion Partners. This is an opportunity for an experienced recruitment professional with leadership aspirations to step up and take charge of building and managing a high-performing team. You will lead from the front, inspiring your team while driving your own revenue and developing market-leading client and candidate relationships.

Key responsibilities include:

• Leadership & Team Development: Lead, mentor, and inspire a team of consultants to achieve individual and team performance targets.
• Business Growth: Build and maintain a portfolio of revenue-generating client accounts, identifying new opportunities to expand Annexion’s footprint across the Built Environment sector.
• Market Expertise: Establish yourself and your team as trusted advisors within your specialist area by staying ahead of industry trends and delivering exceptional service to clients and candidates.
• Revenue Generation: Oversee the end-to-end recruitment process, from sourcing and selecting candidates to closing placements, ensuring an exceptional experience for all stakeholders.
• Strategic Input: Contribute to Annexion’s growth strategy by identifying market gaps, challenging constraints, and driving initiatives to improve processes and performance.
• International Collaboration: Develop deeper relationships with clients and candidates globally through face-to-face meetings and travel opportunities.

Why Join Us?

• Be part of a company with a clear strategic vision and dynamic growth trajectory.
• Enjoy a mix of autonomy and collaboration in a supportive and inclusive environment.
• Receive world-class training and mentorship from experienced industry leaders.
• Gain opportunities for international travel and exposure to global markets.
• Work hard and play hard, with a focus on rewarding performance and celebrating success.

Your Profile:

We are seeking a natural leader with a proven track record in recruitment and a passion for driving team success. Ideal candidates will possess:

• An entrepreneurial mindset to build their own brand and inspire their team.
• Demonstrated ability to lead, mentor, and develop a team of consultants.
• A passion for recruitment sales and a track record of success in achieving results.
• Exceptional interpersonal and communication skills, with the ability to connect the dots and build relationships at all levels.
• A commitment to embodying our core values of Commitment, Teamwork, Respect, Accountability, and Humility.
• Resilience, drive, and a hunger to succeed above and beyond the competition.
• A keen eye for opportunities and the agility to act on them quickly.

If you’re a driven recruitment professional with leadership ambitions and a desire to make a real impact, we invite you to join us and shape the future of the Built Environment sector with Annexion Partners.

Amdocs Singapore Pte Ltd

Overall responsibility for one or more large-scale activity. Building and being responsible for the unit's strategy and roadmap to achieve interpersonal business, operational and delivery goals as well as end-to-end management of the testing engagements, including professional, financial and HR aspects.
Support multiple customers during project lifecycle by ongoing matrix and complicated team/task management.

What will your job look like?

You will:
• Lead sophisticated Infra team/tasks in matrix environment with diverse variety of tasks/challenges
• Interact and work with multiple infra and IT teams as part of environment setup, maintenance and support
• Act as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.
• Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including partners without database understanding.
• Ensure the detailed handover between shifts and monitor and publish the SLA achievement by keeping track of all significant metrics.
• Ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, communicating promptly on progress, and handling customers with a professional demeanor.
• Evaluate new technologies to meet business needs or to tackle business problems
• Build open lines of communication and develop processes and programs, that will encourage a multi-cultural team to achieve unit goals. Drive interpersonal integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out-of-the-box solutions that include introducing improvements to further build positive efficiency across operations.
• Perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
• Perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on).
• Report and properly document errors that are detected.
• Deploy and configure solutions in the cloud.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solution
• Administer and maintain servers across virtual platforms.

All you need is...

• Experience as Integration Engineer in different stages of SDLC (Software Development Process)
• Proficiency in Shell Scripting and Automation
• Well Verse with AWS Cloud & Microsoft Azure Cloud.
• Good knowledge of UNIX/Linux Server platform
• Deep understanding of the middleware technologies (Web Logic, WebSphere, IBM MQ Series, Oracle Tuxedo) and basic database technologies
• Proven experience with CC (Configuration Control) tools
• Bachelor's degree in Computer Science, Engineering or a related field

Interested Applicants: Please Submit your Online Application thru: https://jobs.amdocs.com/careers/job/563430999847921

Job Description:

As a member of the Live Event Production & Technologies team this role will work in a fast-paced, cross-functional environment. The Production Manager collaborates with stakeholders, vendors, executive leadership, Customer’s Studios and global technical teams to manage projects from intake to final program reconciliation. The role includes content development and design (creative, content, video, run of show, technical requirements, resourcing crews) and delivery of an experience that meets the client objectives leveraging the tools we have available in-house.

Responsibilities:

Define and execute the production strategy and project plans for each project, directly or collaborating with various teams; Define, obtain, and manage structured feedback and approvals to ensure that deliverables are being reviewed against established project objectives by all necessary stakeholders, including clients, project teams, and other creative teams; Provide collaborative creative and artistic direction on projects to ensure that the client’s unique business objectives are met; Develop and create concepts based on the client’s business requirements while maximizing messaging effectiveness. Generate and maintain production/technical documents (run of show, production/crew schedule, rehearsal schedule, breakout flow, presentation and video specs, presenter specs, etc.). Write creative briefs that clearly articulate communication objectives and success criteria to inform and direct work and creative development; Be a good steward of the Company’s spending and resources; Be conscious of the sustainability and environmental impact of our work Operate and manage Audio and Video Production Equipment and Software including NDI technology Consult and manage Live/Hybrid/Virtual Event Production, Virtual Event Portals, Encoding Hardware/Software, CDN solutions Collaborate with the Digital Workplace team to continuously evaluate new features of our digital products and determine where we have feature gaps that need to be added to the roadmap Ability to operate and run meetings effectively in potentially high stress situations Ensures back-up plans are in place for each production Classified - Confidential Ability to pivot and be flexible on production in the case of technical errors or last minute run of show changes while maintaining a seamless front-end experience for employees

Job Qualifications:

Experience working with Microsoft products preferred (Teams Meetings & Events, Yammer, Stream, SharePoint) Experience managing Unified Communication Tools preferred (web and video conferencing, mobility, desktop sharing, instant messaging) Experience with Hardware and Software Encoders (Tricaster, Wirecast, vMix, OBS) preferred Experience with network configuration and support preferred Strong interpersonal skills Proactive approach to work Strong communication skills Strong process and detail orientation High level of initiative and assertiveness

Results oriented Ability to coordinate and leverage resources to deliver against objectives Creative problem-solving skills Project Management skills Strong teamwork and collaboration skills Requirements: • Bachelor’s degree preferred • 5 - 10+ years of experience working as a meetings and event producer or related • Experience working with agile methodology and routines • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate requests with stakeholders, managing conflicting requests and priorities • Demonstrated effectiveness in working cross-functionally to deliver products/services • Excellent verbal, written, and presentation communications skills. • Excellent interpersonal skills – can build relationships and lead and influence across a large, highly networked organization • Experience working in a complex organization • Self-starter with a problem-solving mindset; ability to work with minimal supervision, and to effectively delegate work to others

Skills:

Live Production, Microsoft Teams, Microsoft Stream, Encoding, Live Events, Audio Visual, Unified Communications. NDI, Networking, Agile

Travel : 0-25%

Driven by our passion for spreading joy and unleashing limitless creativity in the world of gaming, our goal is to establish a game studio right here in Singapore. Our dedicated focus lies in crafting casual mobile games that deeply immerse players in incredibly enjoyable experiences!

We eagerly welcome humble yet ambitious individuals to join us on this thrilling journey!

Responsibilities

• Manage the full recruitment lifecycle, including sourcing, screening, and engaging top talent.
• Collaborate with business teams to identify key skills, backgrounds, and attributes for ideal candidates, quickly understanding hiring needs.
• Source talent using a variety of creative techniques and platforms.
• Manage the recruiting pipeline, including assessing resource needs, coordinating recruiting events, sourcing activities, and managing referral processes.
• Build and nurture relationships with local universities and institutes to attract top talent.
• Create, build, and maintain networks of potential candidates for future roles.
• Maintain clear communication with business departments, ensuring timely follow-ups on recruitment results and feedback.
• Integrate new hires into the company and ensuring they feel valued from day one.
• Create a positive and motivating work environment that enhances employee satisfaction and well-being.
• Ensure alignment between HR practices and business objectives to drive company performance.

Requirements

• Bachelor Degree in relevant field.
• Strong interpersonal skills with the ability to build rapport quickly with team members, stakeholders, candidates, and communicate effectively at all levels of the organization.
• Detail-oriented, highly organized, and a resourceful team player with a strong sense of urgency.
• High ethical standards for handling sensitive and confidential information.
• Self-driven, and capable of working independently with minimal supervision.

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

The Quality Assurance (QA) Specialist supports day-to-day QA activities at a multi-product, cGxP contract manufacturing facility. Key focus areas include Quality Systems, QA Validation and Technical Compliance, Quality Compliance (Audit/External), and Quality Operations. Potential candidates should show proven knowledge of cGMP, strong problem-solving, communication, and collaborative skills.

The Airlines Sales Coordinator plays a crucial role in supporting the airline's sales efforts. This position requires a highly organized and detail-oriented individual with excellent communication and interpersonal skills. The Sales Coordinator will work closely with the sales team, providing administrative and logistical support to ensure smooth sales operations.

Key Responsibilities:

Sales Support:

• Manage and maintain customer databases, including contact information, sales history, and account information.
• Prepare sales presentations, proposals, and other sales-related materials.
• Coordinate travel arrangements for sales teams, including flights, hotels, and transportation.
• Assist with the planning and execution of sales events, such as trade shows and conferences.
• Track sales leads and opportunities, and maintain accurate records in the CRM system.
• Generate reports on sales performance and other key metrics.

Customer Service:

• Respond to customer inquiries and resolve customer issues in a timely and professional manner.
• Build and maintain strong relationships with customers and travel agents.
• Provide excellent customer service to both internal and external stakeholders.

Administrative Support:

• Handle administrative tasks, such as scheduling appointments, managing calendars, and processing expense reports.
• Ensure compliance with all relevant sales policies and procedures.

About Company:
Our client supplies a full range of products and services related to materials and machineries to diverse industries. Along with the latest information and technology, they also provide proactive proposals and consulting to support their customer’s businesses.

Job Description:
- Maintain or enhance some of existing businesses.
- Develop new business with existing and new customers finding out their needs and introduce alternative products.
- Support both customers and suppliers on evaluation of products providing customer’s feedback with data to the supplier for suggestions or introduce alternative grade based on the feedback.
- Prepare and review quotations.
- Follow up with customers on payment issues (if any) or any customer feedback.
- Inventory control.
- Source suitable suppliers from various countries (using company subsidiary network).
- Take proactive actions to enhance customer satisfaction.
- Submit weekly report on sales activities to Assistant Sales Manager.
- Submit data for budget meeting (every June and December).
- Any other ad hoc suitable duties assigned

Job Requirements:
- At least 5 years of B2B sales working experience in handling of electronics/semiconductor materials (e.g. adhesive, chemical products used in front-back process of semiconductor, etc.) and/or sales of equipment.
- Experienced in Trading business of various materials, deal with end-users and suppliers.
- Highly motivated and proactive approach to potential business and establish good relationship with customers and suppliers.
- Able to travel overseas
- Proficiency in Japanese speaking and writing is preferable to communicate with Japan HQ, but not a must
- Possess own car is an added advantage

Compensation:
- Working location: Central, Singapore
- Working hours: Monday to Friday 9:00am - 5:30pm
- AWS (1.5 months)
- Car allowance $850 (if own a car)
- Transport allowance $100 (for those who do not own a car)
- Medical claim $4,000 annually including $200 for dental claim annually
- Annual leave starting with 14 days, additional 1 day every year (maximum 24 days)

Job Title: Sales Manager - Full-Time (under Career Conversion Programme - CCP)

About 7 Vision

7 Vision is a provider of corporate health screening services in Singapore, specializing in mental health, vision, and overall wellness solutions. Our innovative approach includes on-site retinal screening for the early detection of eye diseases, alongside a comprehensive range of workplace wellness services. We are committed to helping organizations improve employee health, productivity, and overall well-being.

Position Overview

We are seeking a highly motivated Sales Manager under the Career Conversion Programme (CCP) to join our team. This structured programme provides individuals with the opportunity to undergo training and take on a key sales leadership role in the fast-growing corporate health sector.

The Sales Manager will be responsible for identifying new business opportunities, nurturing client relationships, and driving revenue growth while contributing to the success of Singapore’s health and wellness initiatives.

Key Responsibilities

• Develop and implement strategic sales plans aligned with company goals to achieve revenue growth.
• Identify potential business opportunities and build a robust pipeline within the corporate health and wellness sector.
• Establish and maintain strong client relationships to ensure high levels of satisfaction and repeat business.
• Oversee the entire sales cycle, including prospecting, lead generation, presentations, and contract negotiations.
• Collaborate with internal teams to align sales strategies with marketing campaigns and operational deliverables.
• Stay informed of market trends, competitive activities, and client needs to refine sales strategies effectively.
• Prepare and present detailed sales reports and performance metrics to senior leadership.
• Participate in CCP training and development programmes to enhance skills and knowledge for effective sales management.

Eligibility for Career Conversion Programme (CCP)

• Open to mid-career individuals looking to transition into a sales management role.
• Singapore Citizen or Permanent Resident.
• Willingness to undergo structured training and development under the CCP framework.

Qualifications and Skills

• Prior experience in in HR, healthcare, wellness, or related industries.
• Strong communication, negotiation, and interpersonal skills.
• Passion for corporate health and wellness solutions is highly advantageous.

What We Offer

• Structured on-the-job training under the CCP framework.
• Competitive remuneration package, including performance-based incentives.
• Professional development opportunities in the fast-growing corporate health sector.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact on workplace wellness in Singapore.

Our client, a renowned global expert in high-quality motion control across various applications and industries, is seeking a Sales Manager for the ASEAN Region.

Responsibilities include managing customer relationships, coordinating technical and commercial activities, ensuring quality, and achieving continuous improvement while balancing customer needs with company interests.

Key Responsibilities:

1. Customer & Partner Management:

• Develop strategies for assigned accounts, including product and pricing strategies.
• Provide excellent customer service and maintain regular engagement with customers and sales partners through visits and feedback collection.
• Monitor customer payment behavior and manage overdue payments.
• Lead change management initiatives and negotiate pricing adjustments.

2. Market Development:

• Identify and acquire new customers.
• Analyze market data, trends, and potential; develop market strategies.
• Provide sales forecasts and ensure sales targets are met.

3. Key Account Management:

• Manage assigned accounts and support global Key Account activities.
• Maintain and update won-lost lists and project management deliverables.
• Generate reports on account status and actions.

4. Quotations & Contracts:

• Address technical requests with engineering teams and prepare customer quotations.
• Negotiate pricing, terms, and contracts while ensuring compliance.

5. Application Engineering:

• Coordinate projects between customers, engineering teams, and global operations.
• Support new developments, design changes, and approvals.
• Address quality complaints and facilitate solutions.

6. Dealer Network Management:

• Identify and onboard new sales partners.
• Train sales partners and customers on product offerings.
• Develop and manage dealer networks to optimize sales.

7. Competitor & Market Analysis:

• Monitor competitor activities, product ranges, and market trends through customer interactions and industry events.

8. Systems & Processes:

• Utilize CRM, SAP, and internal systems to manage claims, reports, and operational data.

Qualifications:

• 5–10 years of experience in the automotive industry.
• Technical degree, preferably in mechanical engineering.
• Strong sales experience; familiarity with SAP and Microsoft Office preferred.
• Proven ability to analyze markets, negotiate contracts, and manage key accounts.

Soft Skills:

• Strategic thinker with excellent communication and interpersonal skills.
• Proactive problem-solver with a focus on quality and continuous improvement.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

- knowledge in beauty and skincare

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company beauty products

- able to recommend sales packages and company products to customers according to their needs

- prior experience in same industry prioritised