Job Duties:

• To create awareness and timely updates of the recruitment initiatives through communications to Distribution Force
• To provide the monthly reports on recruitment initiatives
• To process the payments for recruitment initiatives
• To update the slides for monthly management report
• To work closely with Brands and Marketing team in development of Recruitment marketing materials, website and social media communications
• To work closely with Events and Promotions team in organizing and overseeing recruitment events
• To manage the budget – expense tracking and accruals

Job Requirements:

• Education – Degree in Business or related discipline preferred
• Experience – Min 3 years working experience preferred
• Special skills – Proficient in PowerPoint, Excel and Word
• Knowledge of the local insurance recruitment environment and policies is an added advantage

Job Durations:

• 5 Months Contract

• Develop a comprehensive understanding of products and applications.
• Provide technical consultation and service to customers to help solve their applications.
• Secure new customers consistently and offer products/services into a wide variety of manufacturing & related industries.

Requirements:

• Degree in Engineering or equivalent
• At least 2 years of sales or customer service experience in manufacturing environment.
• Excellent presentation, oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Systems support engineer (Lead Consultant) act as the primary point of contact for our clients, ensuring that teams are successful in their delivery. In this role, you will bring a strategic mindset to projects and spend time negotiating with clients to bring a technical vision to life. Having a balance of high-level and tactical mindsets is a must, as you will spend time both with clients and your teammates.

Job responsibilities

• You have good experience on incident management process and tools
• You will gain understanding of complex application systems and find your way through them to debug a business impacting issue
• You will lead the planning and execution of system upgrades, migrations, and maintenance activities, minimizing downtime and disruption to operations
• You will use continuous delivery practices to evolve, support and deliver high-quality software as well as value to end customers as early as possible while working in in collaborative, value-driven teams to build innovative customer experiences for our clients
• You will follow standards and best practices to bring operational efficiencies, stability, and availability of the system
• You will leverage your skills on the various application monitoring metrics and tooling and using them to generate reports and take corrective actions
• You will leverage your knowledge regarding the different Logging techniques (various levels) and use them for alerting, monitoring and to identify root cause of incidents
• You will efficiently utilize DevOps tools and practices to deploy and run software
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
• Apply the latest technology thinking from our Technology Radar to solve client problems
• You are comfortable with being on stand-by and ready to provide support on any emerging issues - support duties will be on rotation basis

Job qualifications

Technical Skills

• You have experience with one or more programming languages, like Java, PHP, Python, .Net or any object-oriented programming languages and you are keen to learn others as needed.
• You must possess strong debugging/triaging skills to troubleshoot code effectively.
• You have a good understanding of various architectures like monolithic, N-tier, layered, microservices, serverless etc and should be able to support applications built by Thoughtworks and others
• You have experience working with one of the Relational Databases like MS SQL/MySQL/PostgreSQL
• You have the ability to write code that is of high quality, well tested and maintainable.
• You have experience working with CI/CD tools like Jenkins/Github Actions/Buildkite or Azure Pipelines
• You have experience working with various application monitoring tools ( like DataDog, Prometheus or Grafana. You understand the different metrics that go with it and are able to generate reports and take corrective actions
• You can conduct system performance analysis, identify bottlenecks, and implement optimization strategies to enhance system efficiency.
• You can do Predictive analysis for and come up with proactive identification of issues working with development teams.
• You are comfortable working with Agile methods, such as Scrum or Kanban

Nice to have

• You have experience in working with one of the cloud platforms, AWS, Azure or GCP
• You have basic hands-on experience with containerization tools like Docker
• Have experience in any UI frameworks like Angular, React
• Familiarity with a NoSQL Database like MongoDB is a plus.
• You are familiar with clean code practices

Professional skills

• You enjoy influencing others and always advocate for technical excellence while being open to change when needed
• Good communication and articulation skills
• Presence in the external tech community: you willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more
• You're resilient in ambiguous situations and can approach challenges from multiple perspectives
• You can influence clients as and when required on various processes including incident management, support levels, scope of work etc - should come up with details that will create the justification for such changes.
• Advocate and implement cloud best practices in the areas of resource optimization, monitoring, alerting
• Advocates security best practices and implementation of the same

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Calibration of pressure, temperature, pH and instruments in laboratory and customer sites.
• Familiar with CMC table and able to calculate CMC and uncertainties for pressure and temperature.
• Lab/ onsite ISO-17025 calibration jobs.
• Familiar with ISO/IEC 17025: 2017 & ISO 9001: 2015 requirements.
• Assist in lab audits
• Ad hoc duties

Requirements:

• Min Diploma/Degree in Engineering
• Min 2-3 years of laboratory experience in pressure, temperature and PH testing methods
• Familiarity with a quality system such as ISO 17025 or ISO 9001.

Interested & qualified applicants, please forward your latest CV in MS word format to [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Your new company

A leading multinational mining group is looking for a Postfixture Invoicing Analyst (1-year contract).

Your new role

· Maintain relevant day-to-day databases

· Support business process and automation improvements in delivering effective customer service solutions

· Support compliance with company’s policies in day-to-day matters

· Work closely with multiple stakeholders to deliver excellent customer service to counterparties

· Maintain relationships with stakeholders and counterparts

· Handling of freight, demurrage/despatch, bunkers, hire and port disbursement payments as per contractual agreements

· Ensure voyage accounts are accurate and balanced

· Managing and recovering outstanding funds from counterparts

· Reconciling all counterparties’ accounts, including but not limited to Owners, Suppliers, Charterers, etc.

· Execute tasks and procedures required for month end activities

· Assisting with audit and financial queries, when required

· Support system projects and process enhancement initiatives to enhance efficiency

· Support Data Analysis/Reporting activities

What you'll need to succeed

· A Bachelor Degree/Diploma or equivalent

· Previous experiences with laytime and postfixtures

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

• Salary Range: S$4,200.00 - S$5,000.00
• Working Days: 5 Days
• Working Hours: 9am - 6pm
• Work Location: International Business Park (Near By Jurong East MRT)

Responsibilities:

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Requirements:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Key Responsibilities:

· Business Development: Develop and implement a comprehensive sales strategy to acquire new clients and expand the customer base within the industry.

· Prospecting: Identify potential customers and leads through various channels such as online research, networking, cold calling, and participation in industry events.

· Consultative Selling: Conduct thorough needs assessments with clients to understand their security requirements and propose suitable CCTV solutions.

· Product Knowledge: Stay up-to-date with the latest advancements in CCTV technology and maintain a strong understanding of the company's CCTV product range.

· Demonstrations and Presentations: Conduct product demonstrations and deliver compelling sales presentations to prospective clients to showcase the benefits of the CCTV solutions.

· Proposal Development: Prepare customized sales proposals that address the specific security needs of clients and highlight the value of the company's CCTV products.

· Price Negotiation: Negotiate pricing and contracts with clients while ensuring that the terms align with the company's objectives and profitability.

· Relationship Management: Build and maintain strong relationships with existing clients to encourage customer loyalty and secure repeat business.

· Market Analysis: Monitor industry trends, market competition, and customer feedback to identify opportunities and challenges in the CCTV market.

· Sales Reporting: Provide regular sales reports and updates to the management team, outlining progress, achievements, and potential areas for improvement.

· Collaboration: Work closely with the marketing team to develop effective promotional materials and campaigns that support the sales efforts.

· After-Sales Support: Coordinate with the customer support team to ensure seamless installation and post-sales support for clients.

Qualifications and Experience:

· Education: A bachelor's degree in business, marketing, IT engineering, or a related field is preferred. Technical qualifications in security systems or electronics are advantageous.

· Experience: Proven track record as a successful sales executive in the Physical security industry, with a demonstrable history of meeting and exceeding sales targets.

· Industry Knowledge: Comprehensive knowledge of CCTV/ACS and Network technology, surveillance systems, and related security solutions.

· Communication Skills: Excellent verbal and written communication skills to effectively communicate technical information to clients and internal teams.

· Problem-Solving: Strong analytical and problem-solving skills to understand clients' security needs and propose appropriate solutions.

· Networking: A well-developed professional network within the security industry is beneficial.

· Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to close deals while ensuring the company's profitability.

· Customer-Centric: A customer-centric approach with the ability to build long-term relationships with clients.

· Results-Driven: Self-motivated, goal-oriented, and capable of working independently to achieve and exceed sales objectives.

· Tech-Savvy: Familiarity with sales software, customer relationship management (CRM) tools, and technology to manage and track sales activities.

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.

What’s The Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our User Support business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.

You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients’ technological needs. We tackle our clients’ software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients’ accounts and data.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages.

Who you are:

You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.

What's in it for you?

We provide all new hires an 6-8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivalled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• The ability to join June 2024 training class
• Up to 3 years of full-time work experience
• Business proficiency and fluency in English and Hindi to manage respective clients
• Experience in customer support/managing stakeholders from various profiles
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• Ability to communicate effectively and articulate thought process clearly
• Experience within the financial market or fin-tech industry
• Ability to identify, research, and resolve customer technology, software and hardware issues
• Willingness to learn new technologies and ability to retain information
• Multi-tasking and problem solving skills as well as an ability to work independently as a part of larger global team
• Ability to work occasionally on weekends or on a bank holiday (weekday off in lieu)

We’d love to see:

• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Your new company
Global Financial Institution located in the heart of Singapore.

Your new role

• Be the individual contributor and influencer to design and deliver software for our various global and regional technology initiatives
• Candidate will be involved in designing, developing, and deploying solutions in a .Net environment. The technological solutions deployed will meet a series of objectives to improve the productivity of a Banker.
• Work with regional business and support partners to provide timely response to business production queries and outages
• Build up regional domain knowledge on various front-office technology infrastructure and build up development presence and knowledge in the region.
• Provide guidance to regional team’s best development practice and help advocating the bank’s solution delivery methodology initiative.
• Be the technology advocate in driving our various technology innovation initiatives

What you'll need to succeed

• 10+ years of experience in fast-paced, high pressure and challenging environment
• Hands-on experience in object-oriented development using C#
• Experience in UI/UX or full stack development Angular
• Experience working with Traders, Desk Heads, Market Risk Managers, Finance, Quants and Model Validation teams

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: International Business Park *Near By Jurong East MRT*

Job Scope

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

We are now looking to hire a Senior Sales Executive to lead the charge in driving sales growth across the APAC region. You must have a proven track record in leading sophisticated and consultative sales to enterprise clients within the Wealth Management industry. Leveraging our existing client base and your professional network you will be engaging with executives from private banks, wealth managers and Asset Managers.

Key Responsibilities:

• Develop, enhance, and leverage relationships with key executive decision-makers across the specified region.
• Foster collaborative partnerships with prospective clients, ensuring mutually beneficial outcomes.
• Manage complex sales cycles, maintaining exceptional standards from lead generation to contract negotiation.
• Craft and execute a sales strategy to advance penetration of Evooq platforms into major institutions.
• Collaborate with colleagues throughout the Evooq organization.
• Incorporate customer insights, motivations, and product interests to deliver compelling client presentations.
• Act as a key stakeholder in the ongoing development of the Evooq business, providing valuable feedback and insights to the leadership team.
• Build and celebrate our clients' success.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

Responsibilities

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

- Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients

- Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery.

- Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across multiple cloud and ML products.

- Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.

Qualifications

- Engineering Bachelor degree and above;

- At least 7 years of related work experience, preferably in the role of solution architect or pre-sales solution engineering;

- Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds;

- Product-wise, preferably have deep understanding in Public Cloud, including but not limited to:

- edge network (CDN) and security (WAF, DDoS),

- video streaming - Livestream solution end-to-end, RTC, VOD

- and ML applications (ML Recommend, computer vision, NLP, generative AI)

- Industry-wise, preferably have worked with large enterprise clients in verticals like Retail, Media, Entertainment, Gaming, etc

- Basic to advanced developer skills can be a plus:

- Front-end dev with web (JS & JS frameworks) and native apps (iOS & Android)

- Back-end micro service architecture knowledge and server-side API integration

- Hands-on experience building Deep Learning models

- Excellent communication skills in English, both written and verbal

- Comfortable with fast-paced and ambiguous "startup" environment

- Can-Do attitude, Self-starter, Ability to work independently and highly motivated with contagious enthusiasm;

- Team player and able to foster positive team morale, to set goals and drive for successful fulfilment;

- Gives attention to Details as much as to the "Bigger Picture"; Can synthetize.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Overview

With over 18,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

As AI Cloud Solution Architect and AI pillar lead for the ASEAN Customer Success Team, you will leverage your Microsoft Azure and AI technical subject matter expertise to lead technical conversations with customers and Microsoft colleagues, to drive value from their MS investments. This includes accelerating customer adoption by building Generative AI solutions and identifying resolutions to issues impeding customer success projects. You will also drive product influence with Engineering and increase technical intensity in the field. This opportunity will allow you to accelerate your career growth, honing your technical and collaboration skills, and deepening your cloud expertise.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Accelerate customer engagements from Proof of Concept to Production for Azure Cognitive Services, Azure OpenAI and Azure Machine Learning, including Azure OpenAI service, Azure Speech, Azure Cognitive Search, and Form Recognizer

• Unblock and accelerate customer engagements from PoC to Production for Azure AI workloads including Azure Cognitive Services, Azure OpenAI, and Azure Machine Learning
• Expand and grow Azure Cognitive services adoption for existing customer base
• Provide customers with Generative AI expertise and advisory through architecture designs, proof of concepts, and production reviews
• Collaborate with other Microsoft stakeholders to deliver workaround solutions to help unblock customers opportunities with complex end to end Enterprise AI solutions
• Lead and provide guidance in technical escalations to unblock AI customers in collaboration with multiple stakeholders
• Provide expert perspective to key stakeholders to increase platform adoption through customer insights & feedback
• Drive product improvement and influence roadmap with Engineering through deep technical insights
• Increase AI technical intensity in the Field through upskilling, sharing best practices and scaling repeatable IP

Customer Centricity

• Gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs) and leverages these insights and existing plans to map solutions with customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving awareness of existing feedback, insights, and resources with internal teams to add and prioritize. Shares customer success stories with the wider internal team.
• Identifies and begins developing impactful relationships with internal teams and customer and partner technical specialists during initial preparation and ramp-up stages. Proposes viable solutions based on specific technical products. Demonstrates complex concepts, and proves the capability of those solutions through design collaboration sessions with the customer/partner. Understands how work aligns with customer success plan and meets customer/partner needs by working with internal teams to deliver customer outcomes. Supports customer skilling by delivering as a trusted technical advisor to ensure customer readiness by facilitating technical discussions and enabling operational health and cloud readiness. Transfers knowledge to customers close customer skill gaps.
• Contributes to customer satisfaction by providing a positive customer/partner experience. Demonstrates an understanding of customer/partner conditions of success. Identifies dissatisfied customers and builds remedial actions (e.g., post-mortem reviews).
• Actively listens and respectfully challenges customers/partners when going in the wrong direction and escalates appropriately.

Business Impact

• Independently identifies issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices. Escalates issues to senior team members or manager, as needed. Applies methodology and governance to minimize business and technical risks and adhere to quality assurance while ensuring excellence in contributions to design and/or delivery of solutions. Adheres to quality assurance standards and calculates risks while ensuring excellence in the design and/or delivery of solutions. Leverages standard tools to ensure accurate opportunity and milestone execution and pipeline hygiene.
• Independently works with the customer to identify, determine root causes, and resolve blockers to accelerate consumption and solution implementation (e.g., by application of technical capabilities). Identifies non-technical issues and escalates for removal by the appropriate party. Applies business and technical knowledge of architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Helps to shape and enhance customers' requirements.
• Leverages knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to assess customer/partner needs and independently identify growth opportunities. Leverages an existing architecture approach or reference architecture to propose a solution or achieve Microsoft's Customer Promise. Identifies opportunities to expand or accelerate consumption (e.g., cloud and support). Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Independently consults on technical solution design, development, and deployment and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.
• Understands the competitor's architecture solutions and identifies Microsoft's strengths over competitive solutions to demonstrate Microsoft's value to customers/partners.

Qualifications

Technical Experience

• Enterprise-scale technical experience with two or more AI pillars (Azure Cognitive Services, Azure OpenAI, Azure Machine Learning, or equivalent), Open-Source AI frameworks, MLOps, cloud and hybrid infrastructure and architecture design
• "Hands on" experience creating AI Proof of Concepts, and Minimum Viable Products (MVPs) leading to production deployments
• The technical aptitude and experience to learn new technologies and understand market and relevant cloud trends
• Breadth of technical experience and knowledge preferred:Generative AI, Azure Open AI Services, LLMs
  Application development skills - ability to implement a back end orchestration app (Python or similar) and integrate with Azure AI and other services
  Architecture – the ability to create and explain 3-tier architecture diagrams, system context diagrams, system interaction diagrams, etc.

Other Professional Experience

• Ability to orchestrate, lead, and influence virtual teams, ensuring successful acceleration and release of customer projects.
• Collaboration and Communication: Acknowledged for driving decisions collaboratively, ability to communicate AI concepts effectively with business, data science and technical audiences, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills.
• Relationship Building: Proven track record of building deep technical relationships with key stakeholders. The ability to influence and build relationships across technical and business teams.
• Good business acumen to quickly understand the customer’s industry and business to have relevant discussions with business decision makers.
• Good understanding of key AI scenarios that are driving innovation in key industries such as financial services, Retail, Healthcare, Telco etc.
• Problem Solving: Ability to solve customer’s AI problems through various cloud technologies
• Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT Management, Data Scientists, Engineers)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.

Requirements

• Open experience as long as keen to support and liaise with customers or clients

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

Payroll Administration:

• Manage end-to-end payroll processing, including collecting and verifying employee timekeeping records, calculating wages, and ensuring accurate and timely payroll processing.
• Collaborate with finance and accounting departments to reconcile payroll data and resolve any discrepancies.
• Stay up to date with payroll regulations, tax laws, and compliance requirements to ensure accurate payroll processing.
• Maintain accurate payroll records, including employee information, earnings, deductions, and taxes

Compensation Strategy:

• Develop and execute a competitive compensation strategy that ensures internal equity and external competitiveness.
• Conduct regular market research to stay abreast of industry trends and benchmarks.
• Collaborate with leadership to align compensation programs with organizational goals.

Salary Structure and Analysis:

• Design and maintain a structured and fair salary system.
• Analyze salary data to identify trends, issues, and opportunities for improvement.
• Provide recommendations for salary adjustments based on market conditions and internal factors.

Benefits Administration:

• Oversee the design and administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Evaluate and negotiate contracts with benefit providers to ensure cost-effectiveness and quality of services.
• Stay informed about regulatory changes and ensure compliance with relevant laws and regulations.

Employee Communication:

• Communicate effectively with employees about compensation and benefits programs, ensuring transparency and understanding.
• Develop educational materials and conduct workshops to help employees make informed decisions about their benefits.

Performance Management:

• Integrate compensation and benefits programs with the performance management system.
• Work closely with HR and managers to link performance to rewards and recognition.

Data Analysis and Reporting:

• Utilize data analytics tools to generate insights into compensation and benefits trends.
• Prepare regular reports for leadership, highlighting key metrics and areas for improvement.

Requirements:

Proven experience in HR with a focus on payroll administration and C&B.

Strong knowledge of payroll processing, systems,and employment laws.

Proficient in MS Office suite, including Excel and Word.

HR certification(s) such as IHRP or SHRM-CP are a plus.

Bruc Bond is a global financial services firm and brand operating from Asia-Pacific, Europe, UK and North America. Our mission is to simplify corporate banking. We connect entity clients to a diverse network of partner banks and financial institutions, and manage their relationship seamlessly for the long term.

We facilitate the opening of bank accounts and enable their ongoing management, via an extensive network of partner banks, a top-class open banking platform, and the highest quality of customer service.

We are looking for ambitious, business-minded, finance oriented and enterprising Client Operations Executive/Specialist to join an international team of experts in banking, compliance, and corporate account management to help support our growing operations.

Job description and responsibilities:

· Lead, own client onboarding process from gathering & record-keeping of documents to system on-boarding to commence services

· Develop, improve, execute on client transaction processing in compliance with procedures

· Execute necessary compliance screening checks per procedures and escalate to Compliance leader as required for approval

· Maintain, monitor running client management profile listing to manage on-going relationships

· Prepare, review and ensure claims on partners for revenues due on a timely manner

· Timely payments as per compensation agreement with prospecting re-sellers

· Set, lead reviews for on-boarding progress to plan and Ongoing reporting to management using existing procedures

· Daily communication with clients through various channels

· Lead, execute Clients’ periodic relationship reviews to procedures, delivering a well-tracked on-boarding and maintenance process through coordination across stake-holders

· Maintenance of client communications records and reporting to managerial stakeholders

· Extensive collaboration with internal stakeholders across several departments (Business Development, external Re-Sellers, operations, legal, finance, etc.)

· Ensuring excellent customer experience to fulfill our mission of “Private Banking experience to Corporate Clients”

· Contribute to enhancements / process improvements for improving effectiveness

Requirements for performing the role effectively:

· Good English proficiency (written and verbal)

· Excellent and organizational communication skills

· Ability to work independently maximizing learning from colleagues

· High level of accuracy and attention to detail

· Strong client relationship management skills

· Proficiency in MS Office and other editing tools with ease of adaptation to other emerging digital technologies

· 1-3 years of experience with a regulated financial institution; prior client-facing role an advantage

· Originality and entrepreneurial thinking - proactive in suggesting solutions to challenges.

The Role offers:

· Opportunity for professional and personal development

· Opportunity to work in globally diverse work environment and markets

· Location: Singapore

· Position type: Full-time

· Local and international trips may be required

Responsibilities

· Collate best practices/common errors

· Maintain FAQ on Sharepoint

· Download data from various systems eg CRM, R2Web & FINIQ

· Run Power Query & Macro to generate daily SPI

· Assist sales staff to access client info (might need to work on weekends based on requirement)

· Other ad-hoc duties as assigned by supervisor

Skills/Requirement

· Minimum Diploma Holder

· At least 1 year’s experiences is preferable but not a must

· Independent, self-motivated and a good team player

· Proficient in MS Office Applications especially MS Excel

· Excellent time management skills and prioritize workloads within tight deadlines

· Good communication and interpersonal skills

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

Responsibilities

- Support the Sales Teams to Qualify leads, Identify Customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

- Call upon Technical Expertise and Sales Acumen to lead the Qualification process through Demos, Presentations, Architecture Design Sessions & Technical Workshops.

- Lead RFPs/RFIs/Hands-on POCs by owning the overall process, and ensuring an optimum collaboration across all stakeholders. Convert POCs into Contracts.

- Become a Trusted Advisor Internally and Externally by providing Thought Leadership, Industry Knowledge, and deep understanding across all Technologies that Bytedance B2B is providing.

- Collaborate with all stakeholders including Solution Team, Product Team, Strategy, and R&D, to help influence product roadmap based on Market Feedback in your region.

- Build or improve Tools and Processes to help scale highly customized Technical POCs.

- Present to C-Suite, Business and Technical stakeholders to help raise brand awareness of Bytedance B2B across APAC. Articulate Business and Technical value.

- Upsell, cross-sell and drive adoption of Bytedance solutions for existing customers.

Qualifications

- Engineering Bachelor degree and above;

- At least 1 - 3 years of related work experience, preferably AI-related or IT consultant solution & pre-sale role;

- Strong strategic thinking and analytical skills, deep understanding of the AI technologies as well as Industry vertical pain points

- Hands-On experience on the following technologies :

- Video/Image processing (OpenGL/C)

- Web and App Software development (JS, ios, Android)

- Databases, Analytics, AI.

- Experience in reading/writing programming languages (Server, Web, Android/iOS Mobile App), Deep Understanding of Software development technologies, Can manage debugging and troubleshooting, Comfortable with APIs;

- Knowledge in Cloud Infrastructures, Security and Compliance is a plus.

- Experience in Project Management;

- Data-Driven Pragmatism, critical thinking and outcome-driven;

- Comfortable with fast-paced and ambiguous "startup" environment

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996