This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Job Responsibilities:

• Preparation of technical data submissions for customers
• Creation of documentation in SAP
• Generation of material planning reports and placing orders with vendors
• Collaborating with other departments such as marketing, logistics, and finance to ensure a smooth sales process
• Coordinating the shipping and logistics of shipment rights and documentation; from the factory production readiness all the way to when the customer picks up the goods
• Assisting with the resolution of customer complaints and disputes
• Prepare sales reports and forecast future export sales

Job Requirements:

• Preferably with a diploma/degree in Business Operations/Sales & Marketing/Engineering or equivalent
• Independent and pro-active individual
• Good communication and interpersonal skills to handle external customers from different backgrounds and internal departments
• Experience with SAP
• Export/Regional Sales working experience will be advantageous

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Mon to Fri 9am - 6pm

Job Requirements

• Assist the CEO and Director of the company in responding to emails from the customer

• Assist in sales by generating and following up on business leads

• Identify potential customers, reach out to them with business proposal etc

• Follow-up via emails and phone calls and assist with enquiries

• Support client acquisition and retention by understanding customer requirements

• Work closely with the Sales Support team in a fast-paced environment to execute sales activities

• Performing administrative tasks such as filing, data entry and answering phone calls

Requirements :

• Technical knowledge of telecommunication equipment or IT will be an added advantage

• Must be driven, resourceful and collaborative

• Min Diploma holders. Degree in electrical or electronics will be an added advantage

• Possess right attitude to learn and support

• No specific technical knowledge or skill is expected in this role

6 working days (Roster)

8 hours per day

Job description:

- Demonstrate and explain products in order to persuade customers to purchase products

- Identify interested and qualified customers in order to provide them with additional information

- Distribute promotional materials in a friendly, approachable manner

- Exhibit in-depth knowledge of our products

Leaflet flyers, hang posters and etc. to promote our product

- Maintain positive client relationships

- Report on outcome of promotional projects

Job Requirements:

- 3 to 5 years sales promoter experience in similar industry

- Experience in kitchen appliance sales a major plus

- Outstanding interpersonal skills; excellent communicator

- Self-sufficient and comfortable working independently when needed

- Incredible customer service skills

- Creative thinker and adept problem solver

• Travel oversea required
• 5days , 9am - 5:40pm
• Basic + AWS + VB

JOB PURPOSE/SUMMARY

· Handle Sales for Polyolefin (PP/PE/PVC) globally

· Coordinating Shipping operation

· Monitoring Sales and Collect Payment for all the business order and transaction

· Prepare weekly & Monthly Report

JOB REQUIREMENTS

· Min Diploma in any field

· Sales Experience

· Product: Polyolefin (PP, PE, PVC)

· Willing to Travel

· Basic Knowledge on Microsoft Knowledge include Word, Excel, PowerPoint

· Preferred Korean speaking as need to handle Korean Clients and Market)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

What do we expect from you?

Under the general guidelines of the Director of Sales, the Sales Manager solicits transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.

The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The Sales Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it’s expected that a significant portion of time be devoted to new business development.

How your day looks like:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

• Location: Near Tuas West MRT (3-4 stops away)
• Transport Provided: Yishun, Woodlands, Jurong East and Boon Lay MRT
• Monday - Friday 9am – 5.45pm
• Hybrid Working Style
• AWS + VB (Depends on both individual & company performance) + Oversea travel allowance

Key Responsibilities:

Dealer BP Goal Achievement & Improvement of Market Coverage (80% of Time Spent)

• Complete in setting up dealer yearly business plan with supervisor
• Provide weekly (or when applicable) report on dealer activities and market condition
• Manage the monthly order and sales to achieve monthly BP
• Tracking of allocated dealer business plan completion (monthly orders, dealer co-op, dealer sales action plan/activities, stock reports)
• Sales support (product information, CSM quotation, secure special production spots, customer visit) to allocated dealer
• Special pricing approval (preparation and obtain approval from supervisors)
• Ensure dealer maximize Sales Campaign
• Maintain dealer organization chart and MLAP records
• Improve dealer representation (coverage, promotion, investment) of brand
• Plan & conduct dealer / customer visits to enhance dealer development and/or discuss operational issues.
• Product refreshment training.
• Propose and carry out actions for further development of market in region in charge.

Market Performance Development (5% of Time Spent)

• Analyse the market trend and customer needs in the region in charge.
• Constant feedback of competitors’ product and trend to Product Marketing for future product development.
• Analyse competitors’ sales activities, strategies and propose yearly action.

Strengthening Distribution Resilience (5% of Time Spent)

• Analyse dealers’ business model. Set action plans to improve dealers’ distribution resilience.
• Analyse dealers’ profit contribution and further improves on revenue mix

Accounts Receivable (5% of Time Spent)

• Accounts receivable collections & follow up

Special Projects/Process Enhancement (5% of Time Spent)

• Other duties as assigned

Knowledge, Skills, and Abilities Required:

• Diploma or Degree in any discipline
• Minimum 2-3 year of relevant experience in similar industry
• Business/finance acumen
• Good communication, interpersonal skills, and teamwork
• Adaptability
• Cross cultural sensitivity
• International Travel (30%)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

About the role

The Sales & Business Development Manager is to focus on 2 key areas

First, responsible to assist in the develop and implement the sale plan to build the corporate training and in particular, the executive education for B2C,B2B & B2U leading to B2B.

Second, he/she is responsible is assisting with developing, communicating, executing, and sustaining business/corporate strategic initiatives regionally.

We are looking for an experienced Sales and Business development Manager to assist in the business Sales and business growth.

He/She must have a good track record of the his/her achievement in the education line.

Responsibilities

Own and hit/exceed monthly company sales targets

Determine annual unit and gross-profit plans by implementing Sales and business strategies; analyzing trends and results

Develop and execute strategic plan to achieve sales targets and expand customer base (Locally and Oversea)

Present products to clients

Job description

Achieves and Manage individual Sales target.

Lead a sales team

Plan and execute Sales and business development initiatives .

Promote, create and achieves Sales and business development objectives by contributing to Sales and business development efforts and providing recommendations to strategic plans and review effectively.

Preparing and completing action plans; Aims to service product quality; High level of customer-service standards; Resolving problems; Identifying trends.

Responsible for leads generating application, monitor the lead pipeline and provide weekly report to Director

To work with Director on business development budget and develop cost- effective sales plan.

Perform Road Show.

Tel Sales and Tel-calling .

Attend corporate meetings and exhibitions when required.

Work Experiences

Must have at least 2 years of experience in sales and business development

Working Conditions

Must be prepared to work beyond the normal work hours whenever required.

Must be prepared to travel overseas when the COVID-19 situation is permitted.

General Skills

Must possess exceptional strategic thinking and problem-solving skills.

Must be confident in public speaking and communicating both verbally and in writing.

Must be willing to challenge standard thinking with new ideas, new approaches, and new solutions.

Must have strong decision-making skills and project management skills.

Demonstrated skills in influencing and networking with key decision makers.

Demonstrated skills in leadership, management, and collaboration.

Must be self-directed and able to work independently.

Attitude expectation

Can DO spirit – Always willing to take the initiative to work first and say yes later.

Integrity – Being honest and ethical

Dependability – Being reliable, responsible, and fulfilling obligations

Independence – Develop own ways to get things done and guide oneself with little or no supervision

Persistence – Job requires persistence in the face of obstacles

Adaptability/Flexibility – Being open to changes (positive or negative) and adjusting to variety in the work environment

Basic + Commission

Job Responsibilities:

• Contribute to the channel strategy in Singapore by identifying and cultivating new partnerships, while enhancing current relationships.
• Ensure profitable growth within the partner portfolio, fostering partner sales and increasing revenue.
• Promote and raise awareness of the organization’s product offerings.
• Seek opportunities to deepen engagement within other areas of a client's business and its affiliated companies or subsidiaries.

Requirements:

• Ability to build and maintain strong partner relationships.
• Preference for candidates with experience in IT channel management or account management.
• Preferably with at least 2 years of relevant experience.
• A solid sales track record in cybersecurity is a plus.
• Previous experience in a distributor environment is preferred.
• Strong leadership, team-building skills, and logical thinking abilities.
• Excellent interpersonal and communication skills.
• Self-driven and highly motivated.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Must-Have Skills

· Experience in Aviation Domain and support

· Experience in VMWare Workspace One

· Experience in Intune, SCCM and Studio

· Image Management using MDT

· Experience in VDI administration

Good-to-Have Skills

· Aviation Operations management, Responsible for all IT Infrastructure support across the airports and offices for the customer

· Vulnerability remediation for all end point devices

· Knowledge in Powershell Scripting and automate tasks using scripts

· Own problem tasks, drive to identifying solutions and responsible to implement the solution on MDM, VDI, APM and EUC

· Identify new scope of work / propose customer on improvisation plans and drive

Roles and Responsibilities

· Responsible for the End to End IT Infrastructure Operations and support in Airport and for the Airline company

· Manage the MDM Platform which includes maintenance, policy management, customization and administration

· Manage application packaging, customizing packaging, testing them and deploying them to production using VMWare Workspace One.

· Managing the Citrix environment, published applications, VDI support and administration

· Golden Image management for the organization and performing regression testing, UAT and periodic maintenance

· Provide technical and architectural support for any new requirement from customer in the IT infrastructure End User Computing.

· Track the Service Levels and Performance Metrics for each service area and work on improving the standards based on Industry analysis of Best in class metrics

· Work on mitigating the Vulnerabilities reported by End Point Security tool

· Work closely with the customer on plan for upgrade of Legacy unsupported environment to Newer version

· Experience in handling high severity issues and coordinating across to work for resolution.

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Senior Mortgage Consultant

How do you future-proof your mortgage career in the age of digitalisation and A.I.?

Cross over to advisory role to spend more quality time at home with young kids and aging parents (priceless). Not only that, earn even more from building true recurring income for retirement from a growing base of clients over the years.

Leads is the lifeblood of a sales professional. Join a 10-year old brokerage firm with exploding leads. We have a proven system of generating leads over the years, which has doubled in 2024, leading to an urgent need to assemble an A-list team of consultants quickly.

Benefits of Joining A Broker

1. Access quality leads who search google with intent

2. More time for family with flexible hours & greater control

3. Basic pay gives you a safety net as you start your career as a broker

4. Recycle your client base when you work with more than one lender

5. Double your conversion with a proven cycle-based methodology

6. Career stability with prospect of employer CPF, performance bonus, etc.

7. Management role for high-performers including becoming directors, minority shareholders

8. A bigger purpose with meaningful work well into retirement years

Who Are We Looking For?

· Our ideal candidate is a mid-career mortgage specialist in banks with 3-5 years of experience

· We may consider candidates in other financial sales roles like RM, FA, etc, with demonstrated service excellence and a strong clientele base

Why Join Us?

Embark on an exciting journey in our growth phase (2023-2030) as we build an A-list team of consultants inspired by a common vison & purpose:

“To deliver value to clients at all 5 levels and become that trusted authority in mortgage solutions. We do that through innovative processes, use of technology with human touch, data-driven methodology and, most importantly, a sales culture of integrity & honesty. For longer-term sustainability and client care through the generations, we are also building a system & structure for our people which promises career progression, personal growth, job fulfilment, sabbatical & cover duties, even retirement cashflow.”

Our Vision

“To free people from the stress of mortgages and create a retirement income, for both employees and clients, so as to empower them to live their dreams and do good in the community we operate in.”

We are building a sales culture with a difference and a system for achieving financial independence. Listen to what our director has to say about the journey so far. Speak to us if you want to break away from stressful targets & high thresholds to meet every quarter.

This is a full-time position with attractive basic plus commission pay structure leading to high remuneration. Monetary compensation aside, if you care about longer-term career sustainability, employee welfare and social cause, we’ll love to talk to you.

Since our inception in 2014, MortgageWise.sg has attained thought leadership status in the Singapore home loans & mortgage planning space.

What You Must Possess:

A good diploma/degree with min. 3 years of experience in sales. And do you have the “GIFTS” we are looking for?

Growth mindset

Integrity in selling

Faithfulness in delivering your promises

Team player mentality

Speed in getting things done

(NOTE: Financial advisors looking for leads via part-time role need not apply. Only Singaporean candidates will be considered. You will only hear from us if you are shortlisted. We thank you for your interest.)

Apply for Position: https://www.mortgagewise.sg/recruitment/

Social Cause & Pledge: https://www.mortgagewise.sg/social/

Cycle-based Approach: https://www.mortgagewise.sg/interest-rate-cycle/

Testimonials: https://www.mortgagewise.sg/testimonials/

The Sales Executive is responsible for obtaining new leads and following up with prospective and existing clients.

Detail Job Scope

• Understand the list of company’s courses and their unique selling points to effectively communicate them to prospective clients.

• Build and maintain relationships with clients.

• Handle questions or concerns from prospective clients

• Report on sales activities and results to the management.

Requirements :

• Possess 'O' Levels Certification and above

• Motivated and Driven

• Comfortable speaking to potential clients

• Detailed

• On the job training

Benefits

A comprehensive training program will be taught and guidance will be provided on sales techniques for better customer acquisition .

Attractive commissions

career progression opportunity

Mon to Fri 9am to 6pm

Mon to Fri: 10am to 7pm

Sat or Sun: 10am to 6pm

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building skills

A good team player and able to work under pressure and fast pace environment independently

Training will be provided.

Willing to learn and take up new challenges

Must be sales driven, result oriented.

Mon to Fri 8.30am - 6pm

Job Scope

• Identify and prospect new business/clients via sales/cold-calling and sales activities.

• Generate new sales leads, contract negotiation and sales closure.

• Responsible for delivering expected sales revenue target and profitability.

• Attend to customers feedback/ complaints and follow up with high-quality after sales services.

• Act as the customers' main point of contact, by liaising closely with the relevant departments to ensure that their queries, problems, or issues are deal with appropriately.

Job Requirements:

• Min. 2 years of Sales / Business Development/ Account management experiences across freight forwarding industry.

• Experience in any vertical market and strong knowledge in Freight Forwarding (Air & Sea) is preferred.

• Demonstrable track record of over-achieving sales target is a plus.

• Have relevant experiences on operation work in Air or Ocean operation department will be at advantage.

• Fast learner and passion in sales.

• Excellent knowledge of MS Office and good presentation skills.

Mon to Fri: 9:30am to 6:30pm

Job Responsibility:

• Coordinating and supporting the sales team in achieving their sales targets for insurance policies and products.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Responding to inquiries about insurance coverage, policy details, claims, and related issues.

• Preparing and maintaining accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.

• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Collaborating with other Insurer departments, such as underwriting, claims, and

• marketing, to ensure a seamless and effective customer experience.

• Attending and participating in sales meetings, training sessions, and industry events to stay up-to-date on product and industry knowledge.

• Maintaining knowledge of insurance products, industry regulations, and market trends to effectively promote them to customers and agents.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Requirement:

• Min GCE ‘N’ or ‘O’ level

• Candidate must possess strong positive energy, determined and have a passion to pursue quality and success. The candidate should also be driven, self-motivated, willing to learn and can excel with minimal supervision.

• Good with Microsoft Office Suites such as Outlook, Words, Excel, PowerPoint etc.

• Candidate must have a good appreciate of Privacy.

• Training and support provided.

• Bilingual in English and Mandarin to liaise with Chinese speaking counterparts

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Enterprise Support Team, you’ll spend most of your time interacting directly with our users and ensuring that they have a stellar Stripe experience.

What you’ll do

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email
• Own and managed business critical escalations and incidents
• Become the expert in all Stripe products, deeply understanding our processes and workflows in order to resolve user issues
• Manage a small portfolio of users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Develop relationships with users and identify opportunities to improve support and overall experience with Stripe
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations

Responsibilities

Casework

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email and occasionally by call
• Become the expert in all Stripe products & how our largest users use them with their unique integrations, in order to comprehensively resolve user issues with context-aware support
• Iterate & improve service delivery for business critical escalations in order to delight our largest users who value quick resolution and proactive communication

Support Partner/Projects

• Manage a small portfolio of 1-2 users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders. These users are either new to Enterprise support or are a heavy user of support
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations
• Identify and lead initiatives across our 5 pillars (Prevention, Availability, Effectiveness, Satisfaction, Effortlessness) to enable the team to provide a best-in-class support experience to our largest users at scale

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Embodies an empathetic, user-first mindset and embodies Stripe’s operating principles
• Has exposure to or experience with managing relationships with large, exceptionally complex/senior level stakeholders
• Exhibits an investigative mindset, strategic thinking, high attention to detail, and cross-functional coordination skills
• Can demonstrate technical aptitude, having experience with data analysis or use of technical tools to troubleshoot user issues
• Has demonstrated ability to problem solve with minimal guidance in a rapidly changing environment
• Has exceptional written, verbal, and presentation-based communication skills and the ability to translate complex solutions to users simply and clearly
• Will work willingly at least two weekend days per quarter, and two holiday days per year - you’ll receive a weekday off of your choosing the week following a weekend shift

Preferred qualifications

• Prior experience with or exposure to SQL, Tableau, Hubble and APIs
• Some background experience in account management, customer experience, program management or project management
• Comfortability learning new functions and features of technical products
• Experience leveraging root-cause analyses to make data driven decisions
• 
  

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

1. Preparation of project documentations (Site Clearance, Name List, PTW, Risk Assessment etc)

2. Assist in planning for jobs required according to work schedule and requirements and ensure budget and cost are in control.

3. Coordinate with customers and plan for job schedules. Evaluate customer needs and respond effectively with a good plan.

4. Liaise with operations and sales team on customers’ feedbacks and complaints

5. Liaise with operations and sales team and accounts department for timely billing of work done

6. Maintaining proper department filings and records

7. Assist in preparations of quotations, and internal registration.

8. Renewal and maintain relevant licenses.

9. Provide administration support to the Operations/ Sales Team

10. Assume any other duties suitable duties as and when assigned by the Company

Requirements :

• Candidate must possess at least a "O"/"N" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Full-Time position(s) available.
• Only Singaporeans may apply

Overview

We are seeking a skilled Sales Manager with a proven track record in business process outsourcing (contact centre and customer services) and talent recruitment to drive growth in the Singapore market. The ideal candidate will possess strong sales skills, a deep understanding of the local market, and a wide network of potential clients.

Key Responsibilities

• Identify potential clients through various channels (e.g., cold calling, networking, referrals, social media)
• Research and qualify leads based on their needs and potential business value
• Schedule meetings and presentations with prospective clients
• Develop and execute effective sales strategies to achieve sales targets
• Understand client needs and propose tailored solutions that align with their business objectives
• Prepare and deliver compelling sales presentations and proposals
• Negotiate contracts and close deals
• Maintain accurate and up-to-date sales records and reports
• Collaborate with the marketing team to develop effective marketing materials (e.g., brochures, presentations, case studies)
• Work closely with the service delivery team to ensure seamless handover of clients and smooth project execution
• Prepare weekly sales reports, including pipeline analysis, forecast, and deal closure updates
• Track key performance indicators (KPIs) such as sales revenue and customer satisfaction

Qualifications

• Bachelor’s degree or Diploma in Business, Marketing, or a related field
• Sales Experience: Proven track record in sales, preferably in BPO or IT services.
• Business Acumen: Strong understanding of business operations, particularly in the BPO industry (contact centre and customer services).
• Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with clients and internal teams.
• Relationship Building: Ability to build and maintain strong relationships with clients and internal stakeholders.
• Negotiation Skills: Proven negotiation skills to close deals and secure favourable terms.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Main Duties & Responsibilities

• Be the front line for all visitors, prospects and customers in the showroom

• Receive and forward queries and complaints via phone, email and general correspondence

• Provision of drinks and snacks to visitors, prospects and customers

• Monitoring of whereabouts of all members of the sales department

• Preparation of all documentation for delivery

• Manage showroom and test-drive cars

• In charge of showroom and pantry area

• Perform administrative duties

 PO

 Stationery, Beverage and Snacks

• Support aftersales, sales and marketing team

Qualities

• Proactive

• Excellent team player

• Provide excellent customer service skill

• Courteous

• Attention to detail.

• Excellent communication skills

• Good organisation skill

• Good computer skills with Microsoft office and Salesforce would be an advantages

• Experience with hospitality and customer service would be an advantage

• Driving experience preferred

Mon to Fri 8.30am to 6pm

Job Description:

This role is pivotal in advocating for Company’s products among showroom owners, ID carpenters throughout Singapore. Candidates must possess a strong grasp of architectural specifications and excel in influencing product selection through impactful presentations and relationship development.

Key Responsibilities:

• Develop and maintain strong relationships with designers, showroom owners, directors, and other stakeholders.

• Identify and pursue new business opportunities through networking, and cold calling to open new accounts.

• Promote and introduce Company’s products to existing and new accounts to achieve monthly, quarterly and annual sales targets.

• Showcase marketing tools such as standees, anti-bacterial decals, binders, and wire racks for display in showroom interiors.

• Conduct effective product presentations to stakeholders and potential clients to showcase our products' advantages and salient features.

• Manage the collection of payments from clients in a timely manner.

• Develop strategic partnerships with industry associations, trade organizations, and key influencers to enhance brand visibility and market reach.

• Work with internal teams, including marketing, accounts, logistics, and customer service, to ensure smooth sales management and project deliveries.

• Gather and relay market insights to management for strategic decision-making.

• Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.

Requirements:

• Minimum Diploma in Sales, Marketing, or a related field.

• Proven experience as a Sales Executive or relevant role in the building materials and/or surfacing products.

• Strong track record of achieving sales targets and driving business growth.

• Excellent negotiation and communication skills (both written and verbal).

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong business acumen with a strategic mindset.

• Experience with CRM software and Microsoft Office Suite.

• Willingness to travel extensively

• Good connection with interior design showroom owners.

within the assigned territory.

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

(WEST REGION) - Jurong West

Highlights

• Hunter 60% + Farmer 40%
• Team management requirement

Key Responsibilities:

• Develop and implement sales strategies to achieve company sales targets and profitability goals.

• Identify and pursue new business opportunities within the supply chain sector.

• Build and maintain strong relationships with key clients, suppliers, and stakeholders.

• Collaborate with the supply chain team to ensure seamless integration of sales and supply chain operations.

• Monitor market trends, competitor activities, and industry developments to inform sales strategies.

• Prepare and present sales forecasts, budgets, and reports to senior management.

• Negotiate contracts and agreements with clients and suppliers.

• Ensure compliance with company policies, industry regulations, and quality standards.

• Lead, mentor, and develop a high-performing sales team.

Qualifications:

• Proven experience in sales, preferably within the supply chain or logistics industry.

• Strong understanding of supply chain processes and best practices.

• Excellent communication, negotiation, and interpersonal skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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