Job Description

Objectives:

The Sales Coordinator will be part of a business that is a market leader in the bearings industry. Reporting to the International Sales Department, you will be responsible for e-invoicing and all other activities to support sales generation within the respective Sales Business Unit.

Duties & Responsibilities:

• Support the sales function by managing a portfolio of existing and potential customers, processing and completing orders and delivery arrangements; and/or service recovery matters when necessary.
• Monitor and organize inventory while effectively tracking new services and products for sale.
• Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.
• Establish active communication and engagement with sales representatives to ensure that orders are processed promptly.
• Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports.
• Monitor, and upload tax invoices/credit/delivery notes and track the completeness of the tax invoices via the ERP system to the respective customers’ e-invoicing portals.
• Perform customer verification and set up new accounts.
• Administrative tasks on an ad hoc basis.

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 2 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• Proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude
• Customer-oriented and able to multi-task
• A team player who's able to work independently and with minimum supervision

RESPONSIBILITIES:

• Responsible as Sales Representative to propose company’s products, services & solutions to the internal clients (Samsung Group) in South East Asia region and to maintain & strengthen the relationship
• Find sales leads & biz opportunities by coordinating with delivery(technical) teams
• Process end-to-end sales activities such as proposal, quotation, negotiation, contract and overall project management
• Coordinate and liaise with internal departments (delivery teams, procurement, operations, finance, legal, etc) and headquarters to accelerate sales to achieve set KPIs
• Resolve issues and provide seamless customer experience on perspective of sales cycle
• Track and report monthly sales/ revenue figures through regular meetings with management and department team leaders
• Assist in market research and proposals for potential business opportunities, when needed

REQUIREMENTS:

• Immediate starter preferred
• Minimum Bachelor’s Degree in any field
• Minimum 2 years of relevant experience in Sales & Business Development in IT industry, especially in IT Infrastructure (Digital Marketing, RPA, ERP, and MSP)
• Proficient in written Korean language to liaise with the Korean clients and HQ in Korea
• Basic knowledge in IT technology (Digital Marketing, RPA, ERP, and MSP)
• Possess analytical skills and good in numbers
• Prior experience in contract management preferred
• Proficient in Microsoft Office, especially PowerPoint and Excel
• Good interpersonal and communication skills
• Self-motivated and a team-player
• Able to work efficiently and multi-task with minimum supervision

• Cultivating solid relationships with customers to ensure a continuous flow of sales revenue.
• Handle sales to wholesalers and distributors in the fresh produce market.
• To identify and target new business opportunities.
• Communicate constantly with clients to upsell products and increase sales.
• Sales planning and administration work pertaining to sales.
• Achieve sales targets and KPIs
• Conduct market research to ensure competitiveness in the market
• Supermarket sales experience is an advantage
• Any other ad hoc tasks assigned by the management.
• 與客戶建立穩固的關係以確保持續的銷售收入
• 處理對新鮮農產品市場批發商和分銷商的銷售
• 識別並瞄準新的商機
• 持續與客戶溝通以追加銷售產品並增加銷售額
• 與銷售相關的銷售計劃和管理工作
• 實現銷售目標和 KPI
• 進行市場調查以確保市場競爭力
• 有超市销售经验者优先
• 管理層分配的任何其他臨時任務