Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Highlights

· High Commission

· Friendly working environment

· Bonus and Incentives

Job Description

High Commission and Incentives!

We're looking for someone with a passion for sales to join our team!

What will you do?

- Reply inquiry from social media and online platform, assist closely with leads, source sales opportunities through lead to achieve monthly and quarterly quota.

- Follow up in a timely and professional manner with customers on all requests, concerns, or questions.

- Understand products knowledge and demonstrate to customers with extensive product information.

- You must be able to work on weekends, rest day will be on one of the weekdays.

-Working hours will be 10am to 7pm on weekdays and 10am to 6pm on weekends (6 Days off per month)

Why choose us?

-Attractive Commission and Incentives

-Opportunities for career advancement

-Performance review every year

-Training provided, CPF, Annual Leave and staff benefits

OTHER DETAILS:

· Singaporean / PR / WP are welcome to apply

· Monthly Salary Range from $2,000

· Location : Tampines

We are looking for an energetic and creative individual to join our team to embark on exciting projects!

• Develop creative strategies, brainstorming, storyboarding for video creation projects. Responsible for overseeing the planning, production and edits of the videography related projects
• Work closely with project owners to develop creative concepts to meet marketing objectives
• Edit and animate social ads for various social media platforms to maximise outreach to target audiences
• Update media platforms according to social media content calendar
• Oversee equipment upkeep and other ad-hoc projects as assigned

Requirements:

• Relevant qualification in visual and media communications/arts/videography
• Min 1 year of related experience
• Able to execute video production and edits, motion graphics and animated content creation
• Proficient in handling video equipment
• Familiar with content curation in various social media channels and production of content using Adobe
• Good photography skills

• Position :Sales Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3700+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma in Electronic & Electrical.
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.
  - Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products
  - Provide technical advice and recommendations to customers to resolve issues
  - Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers
• Liaise with HQ and subsidiaries companies for any product or technical issues.
• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.
• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• At least 1 - 2 years of quality engineering experience working in manufacturing environment.
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.
• Demonstrate responsiveness and promptness in meeting company’s needs.
• Act with a high level of integrity.
• Act resourcefully to ensure that work is completed within specified time and quality.
• Willing to travel
• Proficiency in Chinese Mandarin will be an added advantage.

Benefits:
Competitive salary, performance-based bonuses, health benefits, and opportunities for professional development within a dynamic and growing organization.

• Position : Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Location: Office in Boon Lay-Islandwide
• Salary (commensurate with experience) : Up to $5500 (Basic + $1000 Transport allowance) + AWS + 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main Responsibilities:

• Promote and propose Chiller & Equipment to building consultants and contractors
• Responsible for developing long term customer relationships
• Building close business relationship with customers especially key accounts
• Maximizing account penetration and customer retention
• Identify potential opportunities & develop solutions with existing & new customers
• Update forecast timely into the system
• Negotiates value, addresses resistance, and close the sales.
• Differentiates & made company as preferred supplier
• You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Requirements:

• Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Customer driven with excellent communication & interpersonal skills
• Candidates with the relevant education qualifications but no prior work experience is welcome to apply
• Have own vehicle for travelling
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

We are looking for an enthusiastic Solution Specialist who is passionate with crafting innovative solutions to provide customers new capabilities for improved business outcomes. The responsibilities include working closely with customers to conduct user requirement gathering, define business and system requirement. Applying solutions expertise to unlock new business value, and creating winning proposals with statements of work, and employing in-depth knowledge and experience to design, build and implement technical solutions.

What does the role look like?

• Uses business and technical acumen to understand the customer’s business requirements, technical requirements, and the competitive landscape.
• Takes end-to-end solution ownership of the technology solution to create business opportunities through innovation for our customers.
• Defines architecture, specifications, and technical interfaces
• Designs, builds, tests, and deploys software applications and features
• Investigates and assesses new technologies
• Writes high quality, concise, and efficient code. Develops integrated solutions within the .Net / Azure ecosystem with vendor partners
• Manages code documentation and version control
• Tests software interfaces in .Net / Azure
• Manages software work products through the software development cycle
• Investigates, troubleshoots, and resolves tickets and customer queries within the SLA requirements
• Keeps abreast of emerging technologies via professional publications, seminars, and symposiums.
• Maintains and grows a continuing trusted relationship with customers.
• Mentors’ others with on-the-job training.

What are we looking for?

• At least 3 years’ experience in .Net / Azure, C# and ASP.NET Core, SQL, mongo database or other relational database skills, HTML5, CSS, JavaScript, AngularJS, React JS, .Net / Azure application support and development knowledge, SQL database or relational database skills
• Proficient in micro services implementation
• Exceptional customer-facing and interpersonal skills, able to perform, conduct workshops and meetings to develop customer solutions.
• Expert skills in consultative selling, designing, and implementing software solutions required.
• Proven presales accomplishments with solutions involving applications, infrastructure, and integration.
• Ability to articulate complex technical matters to non-technical individuals.
• Sound understanding of mobile application development
• Solution Architecture experience including expertise in infrastructure, application, data, and business domains, and a proven track record of utilizing cloud platforms to deliver effective solutions preferred
• Bachelor’s Degree in Computer Science, or equivalent

Interested candidates who wish to apply for the advertised position, please click "Apply" or email an updated copy of resume to Alvin at [email protected] for more info.

EA Licence No: 11C5502

EA Registration Number: R1874110

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Omnicom Group invites applications for the position of IT Support Analyst, a crucial role supporting a rapidly growing agency. Reporting to the IT Market Lead, this role involves technical support across various office areas, emphasizing expertise in IT strategy execution, new technology adoption, and efficient system management.

Role of the IT Support:

• Execute IT strategy and goals, managing multiple projects and technologies simultaneously.
• Stay informed about new technologies within company guidelines.
• Ensure high availability of systems, enhancing efficiency through continuous process improvement.
• Demonstrate a strong understanding of information security principles and practices.
• Deliver solutions for new requirements and address technical issues in existing systems.
• Oversee projects end-to-end, collaborating with teams across different time zones.
• Perform ad hoc duties as assigned.

The Ideal Candidate:

• Highly motivated self-starter with energy to thrive in a demanding business and IT environment.
• Effective team player with the ability to work well with remote team members.
• Extensive technical services experience, including technical operations, solutions, and standards.
• Strong interpersonal and communication skills, with a customer-focused approach.
• Advanced decision-making and problem-solving skills, adept at navigating obstacles.
• Organize and manage local projects to completion.
• Stay updated on technology trends driven by a deep-rooted personal interest in technology.
• Detail-oriented while maintaining focus on the big picture.
• Thrive in fast-paced and rapidly changing environments.
• Handle difficult personnel situations with discretion, professionalism, and respect.
• Collaborate effectively with IT leadership across the region.

What's In It for You

• Join a world-class team.
• Work with the latest technology used organization-wide.
• Enjoy a fun, fast-paced work environment with numerous perks.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent. Diploma holders with the right experiences will be considered.
• Minimum of 3 years’ experience in IT.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proven experience in IT support roles, preferably within the advertising and media industry.
• Strong knowledge of hardware, software, and networking systems.
• Familiarity with industry-specific software and tools used in advertising and media production is a plus.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience with Windows and MacOS operating systems.

Position: Sales Executive/ Manager

Across Singapore – Singapore

Responsibilities:

Our growing company is seeking to hire a Sales executive/ Manager.

You will be in charge of managing organizational sales by developing business, meeting planned goals,

and achieving sales target.

In order to succeed in this role, you will need excellent communication skills and the ability to lead a sale team. Previous experience in a sales-related role and in fitness industry field are bonus.

Requirements:

1. At least 3-5 years of working experience. Fitness industry experience is bonus.

2. Experience in planning and implementing sales strategies.

3. Experience in customer relationship management.

4. Experience leading a sales team.

5. Dedication to providing great customer service.

6. Excellent written and verbal communication skills.

Only Singaporeans and PR

Salary Package:

$4600 ~5800 (Basic Salary+ Transport Allowance +Commission/ Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Interested applicants are invited to write in or email with detailed resume, stating current and

expected salaries to: [email protected]

Responsibilities:

• Maintaining daily financial records and ledgers.
• Collaborate with external accounting vendors to manage monthly, quarterly, and annual financial reporting for the hedge fund manager and its potentially affiliated single-family office.
• Work with external compliance and accounting vendors to prepare periodic MAS reporting.
• Coordinate with various parties and assist in the annual audit process.
• Handle GST and other tax filings.
• Address internal management requests for customized financial reporting.
• Potentially assist with tax calculation and analysis for multiple tax jurisdictions.
• Perform other related duties as assigned.

Required:

• Bachelor's degree or above in related areas.
• Preferably 1-3 years of relevant experience in public accounting.
• Bilingual proficiency in English and Mandarin.
• Proficient in MS Office.
• Strong interpersonal and communication skills.
• Ability to work independently as well as a team player.
• Professional work ethics and high integrity.
• Experience in QuickBooks is a plus.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only(Betty)

Business Registration Number: 201735941W.

Job Scope

Leads the regional Service and Customer Support needs of customers served. Develops and drives the service business to exceed annual revenue and profit targets. The role will involve direct management of the ICOS and SPTS service support resources and coordinating support from other support orgs to ensure a positive customer experience for Packaging Channel customers across all product lines.

Customer Service

• Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization
• Handles all facets of customer retention and satisfaction including participating in the resolution of customer concerns and defining and developing a customer contact strategy.
• Be proactive with customer management to identify potential areas of improvement and drive resolution (tool or customer service related)
• Coordinate factory support as required (BU, Product Support, Logistics, Sales, etc.)
• Manage local critical issues

Business / Finance

• Forecast and help manage yearly business revenue
• Plan, budget, and manage expenses to enable a balanced profitable service business
• Supports customers and promotes relevant CIPs and product improvements
• Understand all customer related agreements, equipment specifications, and Service Level Agreements
• Work closely with Account managers in the channel to drive P&S objectives (Product and Service)

General

• Analyzes operational processes, escalation procedures, and performs training gap assessments by finding opportunities for service delivery improvements and benefit to the customer / clients
• Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status updates, production, delivery and billing inquiries
• Develop a solid understanding of the equipment base at your customer sites.
• Ensures adequate records and systems are maintained
• Track and review equipment, warranty, contract and escalation performance metrics
• Establish strong working relationships with other Business Units, Product Support, Regional Product Support, and Sales personnel
• Ensure all employees receive and maintain proper training
• Conduct performance reviews and appraisals for your team.
• Set clear goals for the team that support overall account goals and objectives
• Promote and role model safety in the workplace
• Adhoc special projects and tasks as requested by Management

Qualifications and Essential skills:

• Minimum Bachelor’s Level Degree and work experience of at least 10 years
• Strong customer orientation and advocacy
• Excellent project management, analytic and organizational skills
• Effectively communicate through writing and presenting in front of Senior Management
• Expertise in critical thinking and leadership with proven abilities in relationship management.
• Ability to work in a fast-paced environment on multiple tasks simultaneously
• Basic financial and budget management skills
• Ability to travel >25%

Sales and Business Development:

• Develop and execute a comprehensive business development strategy and identify growth opportunities.
• Identify client needs and provide tailored solutions.
• Cultivate and maintain strong relationships with key clients, educational institutions, and stakeholders.
• Maintain in-depth knowledge of products, services, and solutions
• Develop lead generation strategies to expand the customer base.
• Develop strategies to retain existing clients and ensure high customer satisfaction.
• Forecast sales trends and revenue projections, informing budgeting and resource allocation.
• Prepare regular sales reports. And plan to meet the target.
• Negotiate contracts, pricing, and terms with clients and partners.

Learning Design and Development:

• Collaborate with internal teams to design innovative and effective learning programs.
• Integrate adult learning principles, instructional design, and technology for engaging training content.
• Contribute to the design, planning, and delivery of learning programs.

Facilitation and Learning Experience Management:

• Facilitate learning sessions, workshops, and training programs for internal staff and external clients.
• Utilize effective facilitation techniques to engage participants and ensure a positive learning experience.
• Evaluate, follow up, and improve on developed learning modules and content.

Cross-functional Collaboration:

• Collaborate with other departments, such as marketing, product development, and customer support, for a coordinated approach to sales and customer success.

Requirements:

• Bachelor's degree in Business, Sales, Marketing, or a related field (MBA is a plus) would be preferred but not required.
• Proven experience in sales, with a minimum of 3 years in a leadership role.
• Strong leadership and team management skills.
• Familiar with various government funding schemes
• Excellent communication, negotiation, and interpersonal abilities.
• A track record of consistently achieving or exceeding sales targets.
• Proficiency in sales technology and CRM systems.

EDP Renewables APAC is the main subsidiary of EDP Group, a global leader in the renewable energy sector and one of the world’s largest wind producers. With its headquarters in Singapore, EDP Renewables is the leading sustainable development hub for the Asia Pacific region with activities across nine different markets. Our activities are focused on the design, development, management, and operation of renewable energy sources, namely solar, wind, as well as new technologies such as storage.

EDP is a global energy group leading the Energy Transition, Innovation and Sustainability. Using the technology of the future, we create solutions highly focused on the needs of our people and our customers, never neglecting our role and contributions to society. To achieve our goals, we aim to attract diverse people with high potential through the professional opportunities we create.

Join us to be part of a renewable energy leader that reinvests in society through sustainable projects and social as well as cultural causes. You will have the opportunity to actively participate in our global transformation, by changing tomorrow now.

In this role you will be responsible for brand engagement for region-wide Internal & HR Communications including Well-being and other Life@EDP global initiatives delivered within the organisation, as well as select external talent brand outreach programs.

Responsibilities

• Participate in strategic planning for internal & HR communications as well as Well-being and other Life@EDP programmes
• Undergo training in global well-being certification requirements, and consolidate APAC reporting and our well-being initiatives according to audit requirements
• Craft and adapt employee outreach content across internal platforms, ensuring messaging consistency
• Execute projects in a timely fashion under guidance for employee engagement initiatives (e.g. Day One onboarding, regional group and global orientation, team bonding and employee well-being activities), ensuring alignment with EDP’s global directives
• Design and execute measurement metrics and present results of internal communications and employee engagement efforts
• Plan and manage execution timeline for assigned external talent brand projects (e.g. brand outreach events at institutes of higher learning)
• Work with other stakeholders across the company to identify, curate, craft and publish newsworthy and timely information through internal and external platforms

Requirements

• Degree in Social Sciences/Mass Communications/Humanities or equivalent
• 2 to 5 years working experience in an in-house communications role, preferably in public relations or digital marketing agency background
• Familiar with desktop publishing and digital media production coordination work
• Good communication and interpersonal skills
• Value alignment: stewardship, collaboration, innovation and with a spirit of excellence

When you join EDP Renewables APAC, you will have access to:

• Professional experience in a leading global company in the renewables industry with flexible work conditions
• Recognition through remuneration compatible with the role and other additional benefits
• Opportunities for personal and professional development, e.g. cross-cutting projects, mobilities and volunteering

About EDP Group:

As a socially responsible company, we incorporate our values and practices with the principles of Diversity and Inclusion. To achieve all our objectives, we intend to attract, develop and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organisation. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of the EDP Group.

What makes us proud as an employer:

• TOP Employer Europe 2021 certification
• Bloomberg Gender Equality Index 2021
• Top Workplaces US 2021
• Certification in Conciliation (Excellence) by the Más Familia Foundation

• Provide IT technical support and troubleshooting of hardware, software, and networking issues for various users.
• To keep the software up to-date and responsive to the changing needs of each department.
• Establish, implement, and review IT policies, IT asset (hard and software) lifecycle policies, and standard and processes relating to the use, preservation and recovery of information assets to ensure proper usage, compliance and security
• Coordinate with vendors for provision of end-user support and escalate to vendor for desktop/laptop hardware repairs or software troubleshooting
• Develop and maintain installation and configuration procedures and system standards
• Set up AV/video conferencing prior to general meetings
• Perform inventory management and health check of software licenses, hardware, and other IT peripherals
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications
• Design and conduct IT user training on systems under the IT Department's purview
• To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support.
• To ensure that back-up data stored in an off-site location is regularly updated.

*The employer's store is a general store, he can work independently, he can speak Chinese, and he has experience in Singapore

*Commission 5%-10%, matching package 5%-10%, product 20%, need to obey the employer's arrangements

*After the probation period, there will be annual leave and sick leave benefits.

58 RECRUITMENT PTE. LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

Job Scopes:-

1. To know 350 products and their performance of the company

- To understand the 350 products and their performance can lead to various achievements

- To enhance market competitiveness, expand customer base, potentially increase sales and profits

- To optimize the product portfolio, improve customer satisfaction, contributing to the long-term development of the company

2. To learn sales skills

1. To provide more valuable solutions may lead to winning more customers and expanding market share.

2. To understand that by better meeting customer needs and building strong relationships, satisfaction and loyalty can rise.

3. To improve in sales skills with his technical knowledge also signifies personal professional development, laying the groundwork for future advancement and career growth.

3. To learn market research and market strategies

1. To precise market targeting and effective strategies.

2. To understand for engaging with customers and market development can bring forth new business opportunities, such as expanding product lines.

3. To draft presentation with effective promotion and market communication can make our company's brand more recognized in the target market.

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Technical Support Consultant (L2) plays an important role in making sure that happens.

The Technical Support Consultant (L2) handles escalated support requests from Service Desk Support Consultant (Level 1) where they can’t handle as well as any projects that require on-site implementation.

When help is needed, the Technical Support Consultant (L2) can turn to the Team Leads and Technical Manager for guidance and support.

Role and Responsibilities

• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager

Qualifications and Education Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Responsibilities :

• Responsible for sales & marketing of scientific, laboratory, research and testing instruments to the scientific research community and industries
• Engage key account customers, source out new accounts and other business opportunities
• Provide excellent customer service through product knowledge, handling inquiries and eventual sales order
• Managing product lines from strategic planning to tactical activities

Requirements:

• Degree in any Science discipline (Biochemistry, Molecular Biology, BioEngineering, Biomedical Engineering, Materials Science, Nanotechnology, Physics, Chemistry, Chemical Engineering, or related field)
• Preferably with at least 1 year of sales experience in the life-science, biomedical, pharmaceutical research institutions & industries
• Candidates without experience are welcome as training will be provided
• Dynamic, self-motivated with excellent interpersonal, comunication and presentation skills
• A team player who is resourceful and able to multi-task

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.

2. Perform user requirement analysis for enhancements to existing systems.

3. Evaluate potential solutions and make recommendations to resolve business problems.

4. Involvement in the system integration testing phase prior to implementation.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

7. Support the team in defining change requirements, tracking and documentation.

8. Provide application maintenance support (certain activities may occur after office hours).

9. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

10. Assist team in Change Approval Board and Pre-commissioning preparations.

11. Front users in problem investigations and resolutions.

12. Review Vendor SLA reports.

13. Create/Update SOPs.

14. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).

2. Experience in MS Windows environment & application support.

3. Strong analytical skills and ability to work independently.

4. Experience in healthcare industry is an added advantage.

5. Degree in Computer Science, Computer Engineering or equivalent.

6. Experience in SAP FICO is an added advantage.

Job Description

This position reports to General Manager of Wiz Technologies (S) Pte Ltd. We are committed to a high-performance culture that emphasizes empowerment, quality, continuous improvement and learning.

Roles and Responsibilities

• Applies expert knowledge of information technology and associated leading-edge solutions and strategies related to the client’s business to attain business.
• Develops accordingly a long-term business relationship with the client’s executive management and key decision-makers providing total solutions to the client’s business needs.
• Identifies opportunities and develops managed service solutions. Manages and monitors opportunities through their sales cycles and tracks them through a forecasting process.
• Works with pre-sales solution architects and managers to ensure that appropriate quantity and quality of technical and services resources are deployed and the solution can be delivered profitably and successfully.
• Actively seek out new sales opportunities through cold calling, canvassing, networking and social media.
• Prepare and deliver appropriate presentations and demonstrations on Company products and services.
• Maintaining accurate customer records and maximizing returns from existing contracts
• Setup meetings with potential customers to understand pain points for sharing with the internal team.
• Forecasts tactical and strategic business opportunities.
• May perform other related duties as required and assigned

Requirements

• Minimum 3 to 5 years experience in Sales for Managed Services contracts for IT Infrastructure, Cloud and/or SaaS.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Excellent verbal and written communication skills.
• Able to work under pressure
• Able to work as a team preferred
• We welcome fresh graduate and career converter who has strong interest in technology sales as career

Social Media Specialist

IGG is a renowned mobile game developer and publisher dedicated to bringing amazing games to gamers all over the world. Since 2006, we have created a plethora of original games for mobile, web, and PC, and are proudly serving players in over 200 countries.

We are currently on the lookout for a Social Media Specialist to join us!

Job Description:

• Build and maintain social media communities for our top games, including platforms like Facebook, Twitter, Instagram, Discord, TikTok, and YouTube. Monitor social media of rival products and special occasions to produce high-quality content.
• Expand our games' presence on other social media platforms and channels such as Snapchat, Reddit, Pinterest, etc.
• Focus on social media operations and promotion activities
• Develop new partnership opportunities with other industries and agencies.

Job Requirements:

• Degree in Marketing, Business or a related field
• 1-2 years of experience in building and maintaining social media communities across major platforms.
• Familiar with daily social trends, the latest pop culture, and popular games.
• Experience in handling queries, questions, and feedback related to social media operations and promotional matters.
• Innovative, able to work independently, and committed to constant self-improvement.
• Experience in the gaming industry would be welcomed.
• Videos production or live streaming experience is a plus

What’s in it for you!

Vibrant work environment

Well stock pantry

Medical & Dental claims

H&S Insurance coverage

Health screening allowance

Exciting team building activities

Birthday gift

Job Title: Sales Admin (ID1462)
Location: Jurong East
Working Hours: Monday- Friday : 9am - 6pm (Lunch time 1 hour)
Salary: $1800 to $2400

Job Description:
• Customers enquires & AfterSales services support
• Process orders & invoicing
• Arrange customers order deliveries
• Coordinate sales activities
• Process purchase orders
• Monitor inventory system
• Generate monthly sales report
• Manage & update customers details and data

Requirements:
• At least 2 years admin experience

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)