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Role: IT Production Support Engineer

Job Requisition Number: JR39682

Job Level: 1-3 years of relevant experience (L1/l2)

Location: Singapore

Job Objectives:

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required. Able to work in shift-based environment, support implementations during bank’s green zone

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Manage external vendors for project delivery within schedule

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or Emails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Our client is a large oil & gas conglomerate looking for a claims specialist in their LPG shipping department in Singapore.

This is an exciting role for someone with prior claims/demurrage background and looking to grow into a commercial vessel operator or cargo operator in the future.

Main Responsibilities:

• Calculate and invoice demurrage and voyage-related claims incurred for each voyage, promptly with required documentation in accordance with the terms and conditions of the governing charter party
• Negotiate effectively to pursue collections of outstanding demurrages and claims escalation
• Liaise with Shipping Operators and/ or Master and/ or Agent for missing information or documentation and follow up proactively
• Record demurrage and claims and ensure compliance with electronic filing process
• Prepare weekly and monthly demurrage reports Track, highlight and provide feedback on unfavourable clauses to Freight Traders
• Develop solid relationships with internal and external stakeholders in order to maintain smooth collection of outstanding claims, including traveling to meet external stakeholders, if necessary
• Collate relevant correspondences for Legal Counsel or P&I Club review on claims that need to be turned over for legal recovery
• Evaluate validity of claims and take initiative to stay updated on new rulings, new clauses, how Charter party provisions are changing, etc. through seminars and relevant industry events

Requirements:

• Minimum 5 years of relevant working experience in the Tanker or Oil & Gas Trading industry.
• Strong understanding of the various charter parties, commercial contracts, laytime and demurrage provisions and the terminology associated with the petroleum industry.
• Strong understanding of all time-related and post-deal claims.
• Strong analytical and communication skills Self-motivated, Positive minded, Resolution focused.
• Good knowledge of Shipping Operations and/or Law.
• Be able to communicate in both English and Mandarin to communicate with China counterparts.

Datadog is looking for a dynamic and experienced Principal Sales Engineer to join our growing team. As a Principal Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, industry speaking events, executive meetings, and product evaluations. You will play a critical role in understanding customer’s needs and demonstrating the value of our platform to prospective clients and ensuring a seamless transition from sales to implementation.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop and maintain a strong knowledge of Datadog's product offerings, observability trends, common architectures, and provide guidance to prospective customers and internal sales teams.
• Contribute to the success of strategic sales opportunities by closely collaborating with the account team to devise and enrich sales strategies, offer industry expertise, and provide mentorship throughout the sales lifecycle.
• Contribute to and deliver tailored customer demos, executive briefings and product training sessions as needed, ensuring prospective customers have a comprehensive understanding of our offerings.
• Contributes use cases, best practices, trends, and product positioning to Datadog sales strategy.
• Contributes to development of strategy for entering new markets .
• Works alongside account teams to build relationships with customers (CIO, CTO, Architects, Technical staff, and business representatives) as they begin their observability modernisation with Datadog.
• Proactively engage and communicate with customers and Datadog product, sales, and sales engineering teams regarding product feedback and competitive landscape.

Who You Are:

• Someone with a minimum of 7+ years in Sales Engineering or experience as a Chief Technology Officer deploying observability & security technology.
• Someone with strong entrepreneurial ability and desire to make a large impact
• Passionate about educating customers on observability and security risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Knowledge and understanding of the competitive landscape (Solutions capabilities and offerings)
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Extensive background in Enterprise positioning and line of business value selling
• Able to travel via auto, train or air up to 40% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Roles & Responsibilities

· Pillar of support for the team.

· Motivate and support the team.

· Unite the team.

· Independent.

· Solutions driven.

· Responsible.

· Building excellent relationship and depth with buyers and retailers;

· Schedule visits supermarket stores on a regular basis;

· Actively track and monitor industry trends and provide strong recommendations;

· Open new account locally & overseas;

· Ensure timely and successful delivery of solutions according to customer needs and objectives;

· Liaise and coordinate with various stakeholders such as logistics, procurement, project teams, and sub-contractors.

· Canvassing new sales orders.

· Follow up on Accounts Related issues such as overdue invoice.

· Promote our products.

· Clinching new deals.

· Develop new products.

· Open account locally and overseas.

· New Business Development.

· Support the Directors.

· Fulfilling orders and ensure customer satisfaction.

· Help out and ensure smooth planning in Operations.

Requirements:

· Must own a vehicle for work purpose with Class 3 driving license

· Preferably with at least 3 years of related Sales Management Experience;

· Familiar with all MS office operation

· Diploma, Advance/Higher/Graduate Diploma, Degree of any field

· Good understanding of FMCG trade dynamics

· Good attitude

· Strong Communication & Interpersonal Skills

Remuneration:

· Basic salary +

· Sales Commission &

· Vehicle allowance provided.

· Singaporeans only.

We are looking for a dynamic and results-driven Sales Manager to lead our sales efforts within the building and construction industry. The ideal candidate will have at least 3 years of sales experience, with a strong ability to build relationships, meet targets, and travel across Singapore to engage clients. Industry experience is preferred, but candidates with transferable skills from other sectors are welcome to apply.

Key Responsibilities:

• Sales Strategy & Execution: Develop and implement sales strategies to meet or exceed revenue targets.
• Client Relationship Management: Build and maintain strong relationships with clients, identifying their needs and providing tailored solutions.
• Business Development: Identify new business opportunities and grow the client portfolio, with a focus on the building and construction industry.
• Market Analysis: Stay updated on market trends, competitor activities, and customer preferences to adapt sales strategies.
• Travel: Ability to travel around Singapore to meet clients, attend meetings, and represent the company at industry events.
• Reporting: Track and report sales performance, providing insights and recommendations for improvement.

Requirements:

• Minimum of 3 years of sales experience.
• Experience in the building and construction industry is preferred.
• Candidates with an existing client portfolio in the industry will have a significant advantage.
• Industry crossovers are welcome—transferable skills from other sectors will be considered.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

• Mondays to Fridays; Office Hours
• Accessible from Tai Seng MRT Station
• Team based environment

Our client, an established logistics firm, is seeking for suitbale candidates to join the growing team!

Job Responsibilities:

• Handle full spectrum of order fulfilment e..g Process Order, Delivery Order
• Follow up closely on incoming shipments; ensure timely delivery of shipments
• Provide prompt updates to customers on shipments and answer any queries
• Liaise closely with internal and external parties to resolve any issues
• Other relevant duties as required

Job Requirements:

• Minimum Nitec/ Diploma in Business or equivalent
• Some experience in order processing/ order fulfillment will be advantageous though not required
• Good interpersonal and communication skills
• Proficient in MS Office preferred

Interested and suitable candidates, please email your CV in Ms Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Celecti Pte Ltd

EA License: 16C8045

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Job Description: Internship/Part time Customer Service Specialist(B2B)

Company Overview:

Uniweb Pte. Ltd. is a leading payment gateway provider in Singapore, specializing in integrated payment solutions and digital marketing for businesses. With over 6,000 merchants, Uniweb delivers innovative payment services and marketing strategies for both local businesses and international clients.

Key Responsibilities:

• Assist with simple inquiries related to payment products and services via email, phone, or live chat (not call centre and very low volume only).

• Provide guidance on the use of digital payment platforms (Alipay, WeChat Pay, Visa, etc.).

• Support the onboarding process for new merchants, including documentation and initial onsite setup assistance.

• Maintain records of customer interactions and feedback.

• Assist in creating support content, such as FAQs and user guides, to improve the customer experience.

• Simple Ad-hoc.

Requirements:

• Current student or recent graduate in Business, Communication, Fintech or related fields.

• To assist senior cashiers who may only speak Mandarin.

• Customer-focused with problem-solving abilities and attention to detail.

• Experience with customer service, preferably in the tech or payment solutions industry, is a plus but not required.

• Proficiency in MS Office and CRM tools is an advantage.

Benefits:

• Flexible working hours with the opportunity to gain experience in a dynamic fintech environment.

• Exposure to digital payment technologies and customer engagement strategies.

• Hands-on learning in a fast-growing company with potential for future full-time employment.

• Transport allowance.

Scope of work

1. Administration pertaining to movements of personnel
2. Ensuring the completion of check-list for new staff joining the school & staff leaving the school/service
3. Updating Staff List
4. Updating Staff Particulars, e.g. change of address & contact no., staff achievements, courses completed, etc
5. Updating School’s Achievements, including CCA achievements
6. Handle logistics for meetings
7. Check daily incoming mails and dispatch to respective personnel
8. Administrative duties for major events such as Founder’s Day, National Day cum Partnership Day & Secondary Four Graduation Ceremony, etc
9. Designing and printing of programme booklets
10. Preparing guest book for visitors
11. Foreign Schools’ Visit to AHS
12. Designing & preparing guest book for foreign visitors
13. Preparing momento photographs for foreign visitors
14. Updating school leaders’ & school’s calendar of events
15. General filing
16. and photocopying duties
17. Any other administrative duties assigned by P/VPs such as arranging refreshments for meetings, photography, school organizational chart and general office administrative duties.

Qualifications, skills and experience:

Education: Minimum GCE ‘O’ Level Certificate or its equivalent

Specifications:

1. Good interpersonal skills and a collaborative team player.
2. Good communication skills and comfortable engaging stakeholders.
3. Ability to multitask with good time management.
4. Proficient in Microsoft Office
5. Able to work on Saturdays, if necessary.

Experience

Preferably with 3 years relevant administrative support experience in schools.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

• Manage day to day aspects of Human resource function - recruitment, payroll, performance management, employee relations, policy and planning etc
• Leverage multiple recruiting sources and programs to identify and recruit candidates
• Manage employee lifecycle end to end from onboarding to off boarding including preparationand execution of various employee contracts
• Manage statutory and compliance submissions such as CPF, taxes, work pass applications etc.
• Process payroll timely and in a timely and accurate manner and liaise with finance department for payment processing
• Develop and maintain strong relations with departments to understand their people requirements and provide necessary support
• Pro-actively work towards fostering and reinforcing a positive work environment & culture
• Identify opportunities for productivity improvement by improving business process and adopting best practices
• Ensure that employee data is always up to date in HR systems
• Prepare and submit documentation and reporting in a timely manner

Job Requirement:

•  Diploma preferably in HR Management or related studies
•  Excellent communication skills
•  1 years of relevant experience in human resources function, preferably in F&B industry (Optional)
• Knowledgeable in Singapore labour laws and employment act and other regulatory requirements
•  Adaptable in fast-paced working environment
•  Competence to build and effectively manage interpersonal relationships at all levels of the company

Job Description :

· Middle level implementation professional to handle and complete F&B POS implementation projects in hotel and restaurant environment at customer site or remotely.

· To understand the customer’s need and operation workflow; then to install, setup and configure the solution at the customer site.

· POS implementation includes: understanding user’s requirement / installing and setup of equipment such as the servers, workstations, printers and other relevant devices / system configuration / restaurant menu items configuration / site survey and testing for the system equipment / user training / on-site system testing / simple documentation / moving hardware equipment on-site / go-live standby support / after go-live support / etc.

· Connecting and testing network cable connection for multiple hardware devices is required.

· Ensure the solution meets specifications and functions per customer specific operational work flow.

· Report the additional functional request from customers to our internal Product and Development team.

· Answer operational and application questions and consult the customer.

· After "go-live", provide technical support to the customer when necessary.

· Work coordination with various internal technical teams, such as Product Team / Support Team / Development Team, etc.

Preferred Qualification:

· Degree from an accredited college or university in a technical, hospitality or business field

· 2-5 years of overall experience in relevant roles, to handle IT Projects and User Training.

· Professional skill in Windows environment for enterprise level projects

· Proficiency in Microsoft suite of products in particular, Outlook, Excel, Word, Project, PowerPoint

· Previous job experience with other F&B POS system or Hotel IT project.

Job Requirement :

· Fast learner to pick up the company’s various IT solution; and able to handle system installation.

· Ability to communicate effectively and build rapport with team members and clients.

· Adhere to company standards, policy and procedure.

· Willing to work overtime, weekend and holidays as requested.

· Willing to work with a wide variety of cultures.

· Willing to be contactable on an on-call basis after-hours by mobile phone.

· Willing to travel locally and overseas for projects sites in difference location.

Our client is a fast-growing Unified Communications (UC), Multimedia and Information Technology (IT) solutions company, and is a “Certified Great Place to Work” who place great emphasis on growing together and seeing each other as an equal. Now, we are looking for the next member to join us on the mission to make workplace better for all.

Sales Executive

The Role:

The Sales Executive will be reporting to the Sales Director and responsible for meeting the assigned sales target. Focus on new business development and account management such as MNCs, Fortune 1000 companies and major government sectors.

Responsibilities:

• Responsible for the sales of Unified Communications (UC), Multimedia and Information Technology (IT) Solutions to Enterprises, MNCs, and relevant major government sector.
• Execution of business strategies and account planning for target sector.
• Build, manage and farm sales pipeline through cold calls, from existing customer base and internal sales leads.
• Manage end user relationships and develop solutions based on clients’ organizational requirements to strategically map a futureproofing solution to penetrate, win and protect customer accounts.
• Work closely with internal and external consultants to develop proposals based on clients’ requirements.
• Able to communicate with confidence, together with prompt and professional pre and post sales services in exceeding customer’s satisfactions.

Requirements:

• Diploma in IT or Electronics Engineering or relevant discipline
• Possesses 1 - 2 years of B2B sales experience in Audio Video, UC or IT industry
• Enterprising individuals, who are self-driven with excellent sales tactics and strategies to ensure sales growth.
• Preferably have experience in Solutions Sales, and/or have experience in a Solution as a Service (SAAS) environment.
• Ability to present and communicate effectively.

Job Description

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote our Company services with clear service knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database

Requirements

• Minimum Diploma in Business Management
• Prior experience working in telemarketing or sales function and/or the beauty & wellness industry preferred
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Position Overview:

We are actively recruiting dynamic and motivated Sales Representative/Associate to become part of our client’s expanding team. The ideal candidates will be instrumental in driving sales, connecting with customers, and managing various sales activities, including telecalling, door-to-door marketing, and digital promotions.

Primary Responsibilities:

• Handle incoming calls and address customer inquiries promptly.
• Follow up on quotes and leads while scheduling meetings with clients.
• Conduct telecalling with existing customers to arrange meetings and discuss promotional offers.
• Prepare sales orders, coordinate courier services, and oversee delivery timelines.
• Create and implement promotional campaigns targeting current customers.
• Engage in outdoor and door-to-door marketing initiatives.
• Manage social media marketing and execute email campaigns (EDMs).
• Enhance the sale of current inventory through innovative promotions.

Qualifications We Are Seeking:

• Exceptional communication skills with a strong customer service orientation.
• Ability to work collaboratively within a team environment.
• A positive, proactive mindset with a readiness to learn and adapt.
• Strong organizational skills and keen attention to detail.
• Initiative in identifying new opportunities and sales avenues.
• Previous experience in sales or marketing is advantageous but not mandatory.

Why Join This Team?

• Experience growth in a fast-paced, dynamic environment.
• Be part of a collaborative culture that emphasizes continuous learning.
• Seize the opportunity to enter and thrive in the IT industry.

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894