We are seeking a dynamic and results driven Sales Executive to join our growing team. The Sales Executive will be responsible for identifying new business opportunities, building and maintaining client relationships, and achieving sales targets. The ideal candidate should have a proven track record in sales, excellent communication skills and a strong customer-focused approach.

AZ Digital is an equal opportunity employer. We encouragte applications from candidates of all backgrounds and experience.

Key Responsibilities

1. Sales and Business Development:

Identify potential clients and maret segments to target. Generate and qualify leads through research, networking and outreach efforts.

Present and promote our products/services to prospective clients.

Conduct sales presentations and product demonstrations with our in-house showroom.

Travel Requirements: The job requires travelling island-wide, so you must be willing to commute to different location.

2. Client Relationship Management

Act as the primary point of contact for clients and address their enquiries and concerns.

Ensure client satisfaction and provide exceptional after-sales support.

3. Team Collaboration:

Collaborate with cross-functional teams, including software and IT support engineers, to drive sales initiatives and improve product offerings.

Qualifications:

- Proven track record in sales with a minimum of 2 years of experience is preferred.

- Excellent interpersonal and communication skills, both written and verbal.

- Strong negotiation and presentation skills.

- Self-motivated and goal-oriented with a demonstrated ability to meet and exceed sales targets.

- Salary : base pay with additional earnings through commission.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Koizumi Lighting Singapore Pte Ltd

An established Japanese lighting manufacturer.

In Singapore, we specialise in turnkey projects.

The role and responsibilities include, but are not limited to,

1) To support sales team;

- to prepare sales quotations

- to prepare technical specifications & etc.

2) To support marketing activities;

- E-Commerce

- Digital Marketing

- Social Media

- Website & etc.

Requirements:

• Minimum Diploma in Business/Engineering

• Minimum 2 years’ experience in relevant field in Singapore

• Ability to work under pressure and meet deadlines.

Product Training will be provided

Storefriendly is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 conveniently located branches across the island. To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

The Group is actively expanding its products and footprint and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES EXECUTIVES

Job Scope

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals.
• Understand customers' requirements and recommend our products and services as solutions.
• Provide quotations, follow ups and maintain necessary communication with customers.
• Coordinate with the respective branches to coordinate customers' viewing, move-in and/or other arrangements.
• Ensure the customer database is updated accurately and promptly.
• No shift hours or cold calling
• Attractive performance incentives based on achievement of sales targets (in addition to basic salary advertised).

At Storefriendly, we believe that sales and customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for someone who is:

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 years working experience, especially if in sales/customer service and can start work immediately.

Highlights

• No shift work - suitable for candidates with family or study commitments.
• No cold calling needed.
• Attractive basic salary. Allowances and performance incentives over and above basic salary.
• Company structure facilitates career progression and job specialisation.

If you're a people person who loves helping others, then we want to hear from you! Write in and tell us about yourself, expected salary and earliest availability.

Telefocal Asia Pte Ltd is a leading telecommunication training and consulting firm specializing in telecommunication technologies. The company provides training to major telecom companies across the globe and is headquartered in Singapore.

Job Title: Sales Executive

Qualification: Bachelor’s Degree or equivalent

Job Type: Full-time

Location: Singapore, On-site

Job Overview

Telefocal Asia serves global ICT professionals and IT/Telecom organizations who seek to upskill or retrain their workforce. We are looking for a Sales Executive who can help us empower our global clients with the skills and knowledge needed to succeed in the Digital Transformation age.

As a Sales Executive, you will be responsible for processing daily sales enquiries, quotations and orders, and building close relationships with clients by understanding and fulfilling their training needs and objectives. You will also be tasked to implement and take charge of growth projects relating to building sales pipelines and streamlining sales processes.

The ideal candidate will need to be a passionate professional who is proactive in identifying new opportunities and in ensuring that clients’ needs are heard and addressed.

Responsibilities

• Qualifying inbound inquiries and reaching out to high-potential prospects
• Conduct effective discovery and qualification conversations with new opportunities
• Use in-depth knowledge of industry trends to consult, support and manage customer relationships
• Analyse customer feedback through post-training surveys to forecast demand and appropriate service offering
• Work closely with Sales and Marketing to coordinate engagement strategies and improve processes
• Drive training and adoption of sales tools, dashboards and templates

Requirements

• Minimum 3 years of experience in business development, sales or account management in relevant industries
• Excellent communication skills in both written and spoken English
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Demonstrates ownership and leadership and takes initiative. A self-starter and a process-driven individual who is able to work independently with minimum supervision.
• Proficient in Excel and good analytical skills
• BA/BS graduate in Business, Marketing or other related departments

Responsibilities :

• Responsible for prospecting and acquiring new clients
• Handle overall responsibility for managing sales, achieving growth and hitting/exceeding monthly sales targets
• Identify all potential business opportunities through cold outreach such as cold calling and social platforms
• Conduct market research to identify selling possibilities and implementing sales programs
• Set up meeting with potential clients to recommend solutions
• Collaborate with team members to achieve desired results

Requirements :

• Candidate should possess at least a Degree / Diploma in any discipline
• Minimum 2 to 3 years of relevant experience
• Excellent written and oral communication skills
• Experience in B2B Sales
• Have worked at high-growth company
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenge
• Someone who is energic and self-driven
• Proficient in MS Office
• Able to work independently

Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

• Formulate pricing policies.
• Determine daily coupons.
• Ensure pricing is correct.
• Work on store displays.
• Attend trade shows to identify new services and products.
• Coach, train, counsel, recruit and discipline employees.
• Evaluate on-the-job performance of sales team.
• Identify future and current trends that appeal to consumers.
• Ensure merchandise ready to be displayed clean.
• Approve contracts with vendors.
• Ensure items are in stock and maintain inventory.
• Keep up with fluctuating demand and supply.
• Analyze financial and operating statements for profitability ratios.
• Ensure promotions are in with company’s standards.
• Monitor local competitors.
• Organize sales staff schedules.
• Preside over staff meetings.
• Assist sales staff in achieving sales targets.
• Manage different departments in the store.
• Handle customer complaints, questions and issues

Responsibilities

• Act as the main point of contact between clients and the company for sales inquiries and follow ups.
• Prepare and process quotation, purchase orders and delivery schedules accurately and promptly.
• Maintain and update customer databases and sales records.
• Assist in the planning and execution of sales strategies to meet company objectives.
• Operate boom lifts and scissor lifts safely and efficiently on job sites as required.
• Conducts routine checks and ensure the proper functioning of the lifts before operations.
• Provide support during equipment demonstrations and ensure compliance with safety standards.
• Diagnose and perform minor repairs and maintenance of boom lifts and scissor lifts.
• Coordinator with external vendors for major repairs and servicing when necessary.
• Maintain an inventory of tools and spare parts required for equipment maintenance
• Any other duties as assigned by the Management

Requirement

• At least ITE/Diploma in Mechanical / Automative Engineering
• Minium of 2 years of experience in sales coordination or a related field
• Certified in operating boom lifts and scissor lifts with valid licenses
• Proven knowledge and experience in troubleshooting and maintaining boom lifts and scissor lift
• Proficiency in various software such as MS Office, MS Projects
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

A sales executive is responsible for generating leads, building relationships with clients, and closing sales. Key duties typically include:

• Identifying potential customers
• Presenting products or services
• Negotiating contracts
• Achieving sales targets
• Conducting market research
• Maintaining customer records
• Collaborating with marketing teams to develop strategies
• Meeting sales target
• Hunting for new customers

Strong communication, negotiation, and interpersonal skills are essential for success in this role.

Job Description & Requirements

• Involve in sales & project coordination for IT system / Security system (system training will be provided to understand what kind of solutions we are providing)
• Identify, understand and propose suitable solutions to meet customer’s needs and requirements. (training will be provided)
• Attend to sales enquiries, sales support
• Visit customers at their work place/office with business development manager or director
• Liaise with clients, vendors and team members to coordinate for on going projects
• Email communication skill
• Other ad-hoc duties as assigned

Requirements:

• Degree or equivalent.
• Good communication, presentation and negotiation skills.
• Independent, energetic, customer driven and self-motivated.
• Min 2 years experience

Job Descriptions:

1. Prepare and give technical presentations to explain to customers how the products and services work.
2. Work with the customers and Engineers to ensure the equipment meets the system requirements.
3. Communicate with the sales team to understand consumer demands and offer sales support where necessary.
4. Secure orders, guarantee product standards and assure product delivery.
5. Establish customer rapport and acceptance.
6. Plan for modifications to products to meet consumer demands.
7. Help clients to solve problems with product usage.
8. Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

Job Requirements:

1. Candidate must possess at least Diploma/Advanced/Graduate Diploma in Engineering & related field.
2. At least 2 Years of working experience in IT or relevant field.
3. Good communication and presentation skill.
4. Able to work independently with minimum supervision.

Job Description & Requirements

• Involve in sales & project coordination for IT system / Security system (system training will be provided to understand what kind of solutions we are providing)
• Identify, understand and propose suitable solutions to meet customer’s needs and requirements. (training will be provided)
• Attend to sales enquiries, sales support
• Visit customers at their work place/office with business development manager or director
• Liaise with clients, vendors and team members to coordinate for on going projects
• Email communication skill
• Other ad-hoc duties as assigned

Requirements:

• Diploma or equivalent.
• Good communication, presentation and negotiation skills.
• Independent, energetic, customer driven and self-motivated.
• Entry level candidates is welcome to apply.

Benefits :

• Sales Commission

Job Descriptions:

• Perform sales of Health Supplements and store duties
• Recommend customers on supplements to manage their total health
• Build a good relationship with customers and deliver excellent customer service

Job Requirements:

• Minimum GCE 'N' level
• Excellent in communication
• Retail experience preferred
• Candidates must be able to converse in Mandarin as deal with Chinese speaking customers
• Retail working hours & 6 days’ work week (including Saturday, Sunday & Public Holiday)

- Promote Company's products (Grace Party wares : Mountainman Tea, Towels, Health products (Energy 25) & Disposable Party ware Items, ...) achiever the sales target and collect payment from customers.

- Maintain good relationships with customers and understand customers need in short terms or long terms.

- Develp new Business Opportunities.

- Other duties, as assigned

Requirements

- Applicant posses own trasport

- Outgoing and friendly personality is preferable

- Full-Time positon is available.

- Candidate possess at least "0" Level and above is preferred

- Basic Salary $2500 + 2% commission on sales target

Responsibilities

• Act as the main point of contact between clients and the company for sales inquiries and follow ups.
• Prepare and process quotation, purchase orders and delivery schedules accurately and promptly.
• Maintain and update customer databases and sales records.
• Assist in the planning and execution of sales strategies to meet company objectives.
• Operate boom lifts and scissor lifts safely and efficiently on job sites as required.
• Conducts routine checks and ensure the proper functioning of the lifts before operations.
• Provide support during equipment demonstrations and ensure compliance with safety standards.
• Diagnose and perform minor repairs and maintenance of boom lifts and scissor lifts.
• Coordinator with external vendors for major repairs and servicing when necessary.
• Maintain an inventory of tools and spare parts required for equipment maintenance
• Any other duties as assigned by the Management

Requirement

• At least ITE/Diploma in Mechanical / Automative Engineering
• Minium of 2 years of experience in sales coordination or a related field
• Certified in operating boom lifts and scissor lifts with valid licenses
• Proven knowledge and experience in troubleshooting and maintaining boom lifts and scissor lift
• Proficiency in various software such as MS Office, MS Projects
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Establishing new & maintaining existing, relationships with customers,

Persuading clients that a product or service will best satify their needs

Making technical presentations and demonstrating how a product will meet client needs.

Degree/Diploma in Mechatronics, Electrical/Electronic, computer engineering , PLC knowledge or relevant

qualification

2-5 years of experience in C/C++/C#/.NET

Must possess own vehicle & class 3 driving license

Pleasant & outgoing personality

Salary 3,900.00 to 4,200.00

5 days week

Salary package includes Basic + Allowance (transport + h/p)

Position Overview

Treasuris Advisory Pte Ltd is looking for a motivated and results-oriented Sales Executive to join our growing team. The Sales Executive will play a crucial role in driving revenue growth by identifying and securing new clients, promoting our full range of accounting and corporate services, and maintaining strong relationships with existing clients. This position is ideal for someone with excellent communication skills, a proactive attitude, and a passion for sales.

Key Responsibilities

1. Sales and Client Acquisition

· Actively prospect and identify potential clients through networking, cold calling, referrals, and other lead generation strategies.

· Promote Treasuris Advisory’s services, including incorporation, business migration, work pass applications, grants, bookkeeping, and other corporate solutions.

· Conduct client meetings, presentations, and consultations to understand their needs and offer tailored solutions.

· Prepare and deliver proposals and close sales deals to meet or exceed sales targets.

2. Client Relationship Management

· Build and maintain strong relationships with new and existing clients to ensure repeat business and client satisfaction.

· Act as the primary point of contact for client inquiries and provide excellent customer service.

· Identify opportunities to upsell or cross-sell additional services to existing clients.

3. Sales Reporting and Pipeline Management

· Maintain accurate records of all sales activities, leads, and client interactions in the CRM system.

· Track and report sales performance against targets on a regular basis.

· Provide feedback to management on market trends, client needs, and competitive activity.

4. Collaboration and Teamwork

· Work closely with the marketing team to support campaigns and generate leads.

· Collaborate with the operations and service delivery teams to ensure smooth onboarding of new clients.

· Participate in team meetings and contribute ideas to improve sales strategies and processes.

Who We Are Looking For

A passionate sales executive who derives great joy from introducing innovative and beautiful glass finishes and solutions to high-end residential, commercial and hospitality projects.

Working in our team you will have the opportunity to offer a wide range of products and services, including more complex customised glass features that would require some design input through working with your colleagues in the Design Team.

The role requires an eye for design, ability to learn quickly about the medium of glass, and a strong motivation to win more customers and sales both locally and overseas.

Key Responsibilities

• Formulate and implement sales strategies to strengthen and expand customer base
• Maintain existing client relationships and build new ones
• Build and maintain good rapport with Synergraphic Design’s clients, including architects, interior designers, contractors and owners
• Attend preliminary sales and site meetings to obtain drawings and design brief from client
• Keep abreast of current design and market trends and identify how our solutions meet them
• Be involved in the preliminary creative process leading to the final presentation of proposals, including visuals and models
• Prepare marketing kit prior to presentation of proposals to Synergraphic Design’s clients including samples.
• Maintain client account relationships while work order is being processed and fulfilled by our project and production team to ensure overall successful project completion to clients’ satisfaction

Technical Skills

• Diploma/Advanced/Higher/Graduate Diploma in Business, Interior Design or equivalent
• Preferable 3 years sales experience in related design / high-end building material / soft furnishing fields
• Proven track record of success in the sales cycle from plan to close
• Must have a good eye for design
• Ability to read architectural drawings will be an advantage
• Proficient in MS Word, Excel and PowerPoint

Soft Skills

• Passionate about design and connecting with people, with a pleasant disposition, self-motivated, good at problem-solving and result-oriented
• Not afraid to deal with difficult clients and able to manage clients despite any challenges faced
• Strong ability to negotiate

We are looking for a sale co-odrinator with the following quaification :

1. O"level , A level, ITE and Poly gradsuate

2. has at least one year wokring experience

3. proficiency in Excel, Word and Powepoint

4. IT knowledge

5. salary is S$2500 or more depending in working exxperience

6. Able to drive is a plus

7. No age limit

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Summary

The Sales Manager is responsible for leading and overseeing the sales team to achieve revenue targets and drive business growth. The ideal Sales Manager should have deep experience with the entire sales process. He/she should have a sharp mind and an ability to coach, advise, or motivate team members, while building and maintaining a high-performance team. He/she will develop sales strategies, set goals, and analyse performance data to maximise sales effectiveness. The sales manager will be reporting to the sales director in Singapore.

Job Responsibilities

- Oversee the entire day to day sales process/operations and sales team

- Represent the company effectively with comprehensive knowledge of our offerings

- Recruit, train, and motivate sales executives

- Identify team knowledge gaps and provide training solutions

- Plan and execute strategic sales goals, analyze performance data, and make forecasts

- Develop and implement a sales strategy to expand the customer base and global reach

- Collaborate with relevant departments to ensure projects and sales activities are delivered on time and meet client specifications

- Lead contract negotiations and manage costing, site surveys, and project tenders

- Coordinating proposal development, reviewing RFPs/RFQs, and ensuring tender submissions are compelling, compliant with company and country regulations, and delivered on time

- Conduct market research to align strategies with industry trends

- Generate leads, build long-term relationships, and manage pre-sales and post-sales activities

- Prepare and deliver client presentations and manage sales opportunities

- Provide customer support and coordinate with internal teams to meet requirements

- Maintain sales, specifications, project status, customer interactions records for reporting and analysis

- Review and optimize operational policies and procedures whenever required

Job Requirements

- Have minimum 5 years of experience in presales, project management and/or bid management role in relevant industry, preferably from Housekeeping, Environmental, Facilities Management background

- Excellent strategic planning and organizational abilities

- Good communication skills, written, verbal and interpersonal

- Outstanding communication and people management abilities

- Proficiency in MS office

- Strategic agility and adaptability to a fast-paced environment

- Proven track record of achieving and exceeding sales targets

Job Responsibilities:

- Responsible to maintaining the company's digital print and production process. As an integral part of the company's main service of creating high quality prints such as brochures, pamphlets, stickers, banners and textiles.

- The role also encompasses final artwork, having an attention to detail and doing minor changes to the last approved version of a digital file before it is sent to print.

- Maintain stock inventory record

Requirements:

- be driven, a real go-getter,

- able to work in tight deadlines,

- have the right learning attitude,

- able to carry relative heavy loads (eg. media rolls)

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations.

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers.

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation.

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)
• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes
• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures
• Promote knowledge and information sharing
• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews
• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information
• Participate and execute on monthly KM review cycles and daily rotation activities
• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings
• Proactively identify and reach out to knowledge holders and SMEs
• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards
• Support meeting KM Operational Level Agreements
• Drive KM initiatives and projects on the product and regional level
• Provide proofreading on all KM content prior to publishing
• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails
• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience
• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level
• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation
• Understand and build success criteria for your projects by building on the Application process thus driving data-based decisions to increase efficiency in operational teams
• Create SOPs for the KM team and document them in the KM handbook

Requirements

• You are a Singaporean Citizen/Permanent Resident of Singapore. Please note that we are unable to sponsor visas for this role.
• You are results driven. You’ve got some experience and expertise in Knowledge Management/ Technical Writing (1-3 years) and how to enable operational teams through an efficient KM strategy.
• You're great at Project Management. You have experience owning impactful projects and getting the buy-ins of stakeholders.
• You are Data Centric. You are able to measure and showcase the impact of your projects/work to your stakeholders.
• You’re passionate. About customer experience, technology and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do.
• You have great attention to detail. You’ll help build and maintain the knowledge base by using your domain expertise. Drive agent satisfaction and implementation projects, based on KPIs for your team and work with all other servicing teams as Continuous Improvement, Product, Training and Quality Assurance.
• You’re a self-starter. With a proven track record of taking individual ownership and solving problems creatively, you’ll design, develop, and document knowledge base articles, FAQ content, Quick replies/Admin emails in your domain while also developing and improving operational workflows in order to enhance efficiency.
• You’re reliable. You’ll be an ambassador for Knowledge Management as you effectively manage, delegate, oversee, or contribute to cross-team projects, no sweat - You’ve also got the ability to multitask and handle a varied workload, and you always take responsibility in challenging situations - In short, you get it done.
• You’re customer-focused. This should go without saying, but this is your guiding light. Our customers come first and we make no compromises on that, so you always have the customer’s best interest in mind and you cultivate this mindset into your teams.

What do we offer:

• Starting salary: 4,650 SGD
• Company Restricted Stock Units
• Numerous great benefits in our Singapore office

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your resume. We look forward to receiving your application!