Join Our Team as a Sales Coordinator!

Are you a dynamic and organized individual with a passion for sales and customer service? Do you thrive in a fast-paced environment and excel at managing sales inquiries and coordinating orders? If so, we want you to be a part of our growing team at Securevision Pte Ltd.

About Us:

Securevision Pte Ltd is a leading provider of security systems solutions in Singapore. Since our establishment, we have been committed to delivering top-notch security solutions to our clients. As we continue to expand, we are looking for a dedicated Sales Coordinator to join our team and play a pivotal role in supporting our sales efforts.

Position: Sales Coordinator

Location: Singapore, Near Paya Lebar MRT

Work Schedule: This is a full-time position with a 5-day work week, Monday to Friday, from 8:30 AM to 6:00 PM.

Key Responsibilities:

• Handle incoming sales inquiries via phone, email, and other communication channels.
• Prepare and send quotations to clients promptly.
• Follow up on sales leads and inquiries to ensure customer satisfaction and conversion.
• Coordinate with the sales team to facilitate the closing of orders.
• Prepare documentation for the handover of orders to the project department.
• Communicate effectively with team members and clients in English and Mandarin.
• Maintain accurate records of sales activities and customer interactions in our CRM system.
• Continuously update product knowledge and stay informed about industry trends.

Qualifications:

• ITE or Diploma or equivalent
• Fluent in both English and Mandarin.
• Proven experience in sales coordination or a related field.
• Strong computer skills, including proficiency in Microsoft Office and CRM software.
• Ability to learn and understand security systems products and solutions.
• Excellent organizational and time management skills.
• Self-motivated with the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

Salary Range:

The salary for this position will range from SGD 2,500 to SGD 3,500 per month, commensurate with experience and qualifications.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for sales and customer service, we encourage you to apply for the Sales Coordinator position at Securevision Pte Ltd.

To apply, please send your resume and a cover letter outlining your relevant experience and why you are interested in joining our team to [email protected].

Securevision Pte Ltd is an equal-opportunity employer. We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

Working Hours- 10.30am to 8pm (Monday to Saturday)

Job Description-

1. Understand customers preferences and introduce products to facilitate customer buying decision

2. ⁠Report the sold stock in the section for reordering to the sales manager for timely stock replenishment

3. ⁠Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft

4. ⁠Understand the queries and complaints from the customer and address with right solutions

5. ⁠Assist in photo taking and coming up with ideas for marketing products in social media platforms

Job Requirements -

1. Good team player

2. ⁠Friendly, motivated and approachable

3. ⁠Fluent in English and Chinese

4. ⁠Enjoy customer service

5. ⁠Know basic computer skills

(E.g. Excel & opening computer invoices)

Job Responsibilities:

• Participate in the preparation of proposals, coordinating and follow up on offers where necessary.

• Manage & coordinate order fulfillment timely and efficiently and arrange the delivery schedule.

• Ensure all transactions and data entries are accurately recorded in the system and proper filing of all documents

• Respond to customers queries and provide after-sales support

• Assist in collection of accounts receivables

• Assist in preparation of reports where needed.

• Update product knowledge to serve customers effectively

• Achieve individual and department KPIs

• Assist in areas where assigned by Management in achieving business objectives

Requirements:

• A Diploma in Business or relevant discipline with a certificate in Sales & Marketing will be an advantage

• Must be resourceful, efficient and able to work under pressure with a high level of commitment and drive.

• Good working knowledge of MS office

• Proficient in English

• Excellent verbal and written communication skills

• A team player with a high level of commitment

Responsibilities:

· Maintain existing customers’ data base and develop new businesses

· Attend to sales enquiries, prepare quotation and follow up with customers

· Conduct sales presentation and demonstration to prospective customers

· Provide technical support to customers

· To update sales progress and implement activities to achieve the targets set by Management and optimal sales revenue

· To uphold high organisational values and ensure business ethics and integrity

Requirements:

· Minimum ‘O’ Level OR Diploma Level

· Apply basic negotiation skills and techniques

· Possess Class 3 license

· Establish good business relationships for customer confidence

· Respond/Resolve customers’ concerns and feedback promptly

· Prior sales experience in Construction industry will be advantageous

· Possess AutoCAD knowledge will be advantageous

· Preferably with knowledge/experience in 3D scanner on Hardware and software

· Knowledge of FARO SCENE software & 3D software processing will be advantageous

· Possess knowledge of Building Information Modelling [BIM] will be advantageous

· Training will be provided for those without experience

- Salary will commensurate with experience

- Sales commission payouts

- Mobile phone provided

Responsibilities:

• Maintain existing customers’ data base and develop new business
• Attend to sales enquiries and coordinates sales and logistics activities
• Provide technical support to customers
• Manage to hit KPI / sales target
• To build and maintain excellent customer satisfaction

Requirements:

• Possess Entry Level/Professional Certificate
• Apply basic negotiation skills and techniques
• Preferably possess Class 3 license
• Vehicle and Handphone provided by Company
• Performance & customer oriented
• Resolve ustomers’ concern and feedback
• Prior sales experience in Hardware and Construction industry will be advantageous
• Training will be provided for those without experience
• Ability to work independently and perform multi-tasks under minimal supervision

- Salary will commensurate with experience [$2,000 to $3,000]

- Sales commission payouts

Working hours : 9am to 6pm [Mondays to Fridays]

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Responsibilities

As a team member of APS , your primary role will be to:

Provide L1/L2 Application support to Front Office users

Adhere to Service Level objective target

Ensure adherence to APS support roster in terms of mailbox, webportal and hotline

Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays)

Escalate timely to Head of APS on possible risks, escalation matters and management issues.

Review and create application Support knowledge articles.

Contribute to the continuous improvement plan

Technical & Behavioral Competencies

Qualification & Experience:

Total 5+ years of overall IT experience.

1+ year experience as L2 support

Mandatory Skills

Analytical and Problem-solving skills

Excellent communication skills along with a customer/user-centric mindset

Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.

High level of persistence, can-do attitude & pro-activeness

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Benefits:

• Comprehensive coverage of medical and dental expenses up to the annual limit.
• Attractive sales commissions, a handphone allowance, and flexible work arrangements.
• Five-day workweek for improved work-life balance.

Job Description:

• Accountable for the sales of scientific, laboratory, and research equipment within the Life Science Industry.
• Deliver exceptional customer service and assistance to uphold client contentment.

Key Responsibilities:

• Achieve or surpass sales targets and quotas by employing effective sales methodologies.
• Conduct demonstrations and provide training to the research community.
• Offer pre-sales and post-sales technical and application guidance and assistance to clients.
• Manage customer accounts, including the supervision of existing ones.
• Collaborate closely with internal departments to ensure streamlined follow-up and customer support.

Requirements:

• Diploma or Degree in studies like Biotechnology, Life Sciences, Biomedical Engineering, or equivalent.
• Entry-level candidates are encouraged to apply.
• Strong communication skills, a positive attitude, and a passion for sales.
• Display commitment to teamwork, enthusiasm, and a willingness to acquire knowledge.
• Possess self-motivation and a goal-oriented mindset.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

Company Description

USEA Global specializes in providing background music, scent fragrance, in-store radio advertising, smart digital signage, HR solutions, and on-site installation of sound speakers and cabling services. With expertise in Asian consumer psychology and in-store operations dynamics, USEA Global serves more than 750,000 outlets across the Retail, F&B, and Hospitality sectors. As a psych-tech company, USEA Global leverages data analysis to optimize buying probabilities for clients and maximize profitability across services offered.

Role Description

1. Full-time Sales Executive role located in Singapore.

2. Be responsible for identifying potential clients and generating new business opportunities.

3. To manage the entire sales process from initial contact to closing sales and ongoing account management.

4. To work closely with other sales team and the marketing team to develop strategies to promote services and increase revenue.

Qualifications

Strong communication and interpersonal skills

Proven sales experience in the Retail, F&B, or Hospitality industries

Ability to work independently and as a team player

Excellent time management and organizational skills

Knowledge of sound systems and audiovisual equipment is a plus

Relevant Certifications such as Certified Sales Professional (CSP) or Certified Sales Executive (CSE) are a plus.

Experience in analyzing sales data to improve performance and developing sales and marketing strategies to increase revenue is also a plus.

We regret only shortlisted candidates will be notified.

Job Description:

The Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and desktop support.

Technical Competency:

• Technical scope (Back-end) with strong system/desktop setup and debugging.
• Must have implementation skillset in AD, Hybrid AD, M365, Intune with NAC.
• Have managed 50 desktop environment before.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

• Technical scope (Back-end) with strong network setup and debugging.
• Windows command line and IIS. SQL skills are a bonus.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Job Description:

The MAC Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will be grown to lead a team if the performance is outstanding.

Responsibilities:

• Attend to issue escalation in context to Apple MAC OS device (eg: Laptop and Desktop).
• Provide fault resolution and escalation (Level 1, 2 and 3).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on of all process and escalation.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 3-8 years of experience in relevant MAC and System support.
• Managed Enterprise Customer with more than 100 MAC user environment.
• Well Trained in Microsoft M365 service with focus on Intune implementation.

Technical Competency:

• Technical scope (Back-end) with strong MAC setup and debugging.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Senior candidate that are looking for a new career role are welcome to apply.
• Other Technical Certification (eg: Microsoft, MAC, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Job Description:

The Senior Network Specialist will be primarily responsible for all technical aspects of Project Delivery, from Consult, Design to Implementation and Support. At the same time, he shall be responsible for building strong relationships for both existing and potential customers, including helping the team with POC, Customer Education, Training Support, and other Pre-Sales activities if necessary.

Responsibilities:

• Subject Matter Expert (SME) for Infrastructure domain and stack of technology.
• Assist the team to consult, design and implement a high-performance solution to address customer pain points.
• Involve in customer engagement, pre-sales, POC, Education and Training Support activities.
• Involve in project delivery during execution phase for essential projects.

Desired Skills & Experience:

A successful candidate must meet one or more of the following requirements:

Softskill

• Excellent communication skills (oral and written).
• Willing to be flexible and deal with a fast-changing dynamic work environment.
• Leader that is always ready to hands-on and show how it can be done.
• Ability to train and educate both end customers and internal team members.

Technical Competency

• Working Experience with Government Authority, Enterprise or Company with regional setup.
• Authentication and Security experience (eg: NAC, MDM, HSM, AES, CA, etc).

Education:

• Degree in Computer Engineering / Information Technology preferred but not essential.
• Technical Certification (eg: CCNA, CCNP, AWS, VMware, etc) will be advantages.

We regret that only shortlisted candidates will be notified.

Job Description:

The Technical Specialist / Engineer role is to provide technical service to our enterprise customers. The ideal candidate will be deployed for onsite implementation work and will be on a 5-day work week schedule. He/She will also be required to work / standby on weekend, to help faciliated any migration or scheduled maintenance work.

Responsibilities:

• Basic understand of network and system methodology and know-how.
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and system.
• Prompt progress reporting and task update with proper testing.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.

Technical Competency

• Technical scope (Back-end) with strong network setup and debugging skillset.
• Basic Windows command line and CLI skills are advantages.
• Well Verse in Cisco Concept, iOS, Switching and Routing protocol.
• For Support Specialist, MacOS knowledge is a must.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh Graduate and Senior Candidate (that are looking for new career role) with good understanding of network and system are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, AWS, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.
• OEM - vendors for hardware replacement ( DELL / HP )
• Shop floor specific software basic trouble shooting.
• Manage vendor site visit for Hardware issues.
• Hardware provision for customer end users
• Help users with email activation, first time login in laptops and configure profile.
• OS Installation / Software installation for Desktop / Laptops
• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
• Also handle VIP End Users.
• Asset Management
• L1 Network and Server troubleshooting skills
• Location: TUAS

Who We Are

Having a value added service that sells by itself.

We believe in Altering the Reality of the Interior Design industry. Evolving the definition of interior design. We are working towards a higher vision that is able to benefit our clients as well as every single member of our family. Visionary Interior is a place where everyone can grow exponentially especially for those that are famished for success.

Job Descriptions

The Job

· Meet new prospects & providing design values to create a unique & personalised space for home owners

· Determine cost and timeline of projects

· Creating and presenting moodboards as well as new design ideas

· Educating and helping new home owners in terms of budgeting for remodelling works

Job Requirements

· Singaporean, PR and foreigners are welcome to apply

· Bilingual in English and Mandarin preferred

· Meticulous attention towards details and alteration of designs

· No prior experience is required, as training will be provided

· Customer oriented & Passionate in design

· Responsible, confident, sales driven and willing to go extra miles.

· Motivated and able to work independently

· Able to illustrate design accurately

· Ability to multi-task

The Eye Opener

• Managed and full support from the mentors and company.
• Professional training is provided, from design, processes to project management.
• Training Bonus, Commission and Incentives are all in play.
• Warm leads and strong marketing support will be provided by the company.
• Certification will be awarded upon training completion

All interested applicants are welcome to apply.

Our Company is looking for Product & Sales Executive to be in charge of product marketing, inventory management and sales account servicing.

Responsibilities:

• Manage profit and loss (P&L)
• Achieve internal and vendors’ objectives
• Foster relationships with partners, vendors and customers
• Manage deals and stock inventory
• Manage accounts receivable and ensure timely collections
• Ensure on-time order fulfilment
• Maintain regular communication with customers on inventory, price and product updates
• Work closely with the team to drive sales to meet monthly/quarterly target
• Assist in setup and tear down of IT events trade shows if require

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field
• Keen passion for IT products and product management
• Knowledgeable about IT trends and emerging technologies
• Strategic thinking with strong business acumen
• Able to plan and organize projects within a tight timeline
• Self-motivated with a results-driven approach
• Strong interpersonal and communication skills
• Positive attitude
• Remuneration package is negotiable, based on experience and expertise

Responsibilities:

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Hiring and training sales staff and ensuring staff meets their quotas and goals.
• Managing budgets for expenses like bonuses, marketing, and travel.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Coordinator Requirements:

• A bachelor's degree in business administration or a related field.
• 2 or more years experience in sales.
• Experience as a sales coordinator or in administration may be advantageous.
• Good team development and leadership skills.
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.

Job Highlights

• Leading company in the Automotive industry with expansion plans.
• Career growth for candidates with proven track record.
• Support given by the Company to hit sales.
• Attractive & competitive remuneration package (Up to S$10,000 monthly)
• Dynamic working environment with rapid career growth
• Great opportunities for learning & career advancement
• Medical benefits

Job Description

• Welcome and attend to the customer providing an excellent one-stop experience at all times
• Maintain and develop client relationships through an individual approach
• Be proactively engaged in maximizing sales opportunity in order to achieve individual sales target and KPIs
• Prove Brand and product knowledge
• Ensure and maintain the showroom and visual display
• Deal effectively with customer complaints by liaising with the manager when necessary
• Report to the Sales Manager regarding reviews, analyses, objectives and planned activities

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level in any field
• English & Mandarin to communicate with mandarin speaking customer
• Valid driving license is required
• Mature with excellent communication and interpersonal skill
• Can-do attitude and self-motivated, be a good team player
• Energetic, enthusiastic character with passion
• With positive mind to adapt dynamic environment

Job Responsibilities

*Handle customer's calls, emails & WhatsApp about order, schedules, rejects and general enquiries.

*Performance daily Delivery Oder & Invoices, liaise with Logistics department to ensure timely delivery. To handle and ensure the processing of all arrangements with accuracy and timeliness.

*Coordinate well with sales team by managing schedules and customer stock balance control, production re-run. Create and maintain customer's price lists.

*Monitoring and adjust the Stock level monthly for in house & 3rd party warehouses.

*Filing of Customer Quotation, Customer Purchase Order, Delivery Orders & Invoices.

*Any other ad-hoc duties assigned.

Skills

* Able to start immediately

* Good communication and interpersonal skills

* Pleasant composure, cheerful disposition, good phone etiquette and positive working attitude

* Independent and has good initiative

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Reaching out to new clients and making presentations or pitches about products and company
• Establish new leads
• Understanding clients’ need and customize proposal / quotation accordingly to their requirements
• Maintaining relationship with all potential and existing clients
• Ensuring proper sales order process and delivery to clients
• Collection of payment for transactions

Requirements:

• Minimum 3 years of experience in sales of product and maintenance packages
• Experience in Corporate Sales Environment

Job Responsibilities:

• Monitor latest news on Singapore motorcycle industry e.g. COE, new laws
• Monitor and analyse consumer buying behavior and market demands
• Actively manage deployment of new dealer accounts
• Build and maintain strong relationship and sustainable network of dealers
• Generate sales from new and existing dealer accounts
• Tracking and reporting on dealer visits and forecast on a daily basis
• Reporting on dealer promotions, prices and competitor prices
• Propose new viable initiatives for dealer management
• Communication of new company initiatives and price changes
• Attend to showroom walk-in customers, web, Facebook and telephone enquiries
• Be service oriented and well-versed in sales processes, and able to assist customers from walk-in till handing over of motorcycles
• Perform any other related tasks assigned by superiors

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Others or equivalent.
• At least 1 Year of working experience in the related field is required for this position.
• Self-driven and diligent
• Strong communication skills
• Must possess at least Class 2B licence
• Have good knowledge in motorcycles
• Able to work on alternate Saturday
• Commission based

Working locations:

• 370 Ubi Road 3 Singapore 408651.
• 255 Alexandra Road Singapore 159937.

By submitting your resume / application, it is deemed that you have acknowledge and give consent to the collection, use and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidate will be notified.

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

19C0013

R1765051