Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Role Objective:

As a Product Specialist, you will be responsible for providing specialized product expertise and high levels of customer service to our business users for our strategic products. You will be a subject matter expert on these products and will work with customers to answer their questions and resolve their issues. You will also work closely with product, engineering & QC team to ensure that our products are meeting the fulfilling business needs. In this role, you will report to the Operations and Training Lead for Leasing products APAC.

WHAT THIS ROLE INVOLVES

As a Product Specialist, you will be responsible for:

• Providing high levels of support to all end users daily by being the first point of contact for all product related support requests, queries, and bugs. Respond promptly to user emails with detailed information/ solution and ensure that all issues are properly resolved. If an issue cannot be resolved immediately, provide timely updates to users and stakeholders. This involves providing high level of support to clients for client facing related products.
• Perform user acceptance testing (UAT), regression testing and postproduction testing ensuring system is stable, and all existing functionalities are working as expected. Work closely with engineering and product to resolve bugs found as part of this process.
• As product subject matter experts, build up product knowledge across entire leasing tech stack. Continuously build and maintain in-depth knowledge of how business functions, processes, system integrations, and workflows align to the use of supported leasing tech stack.
• Provide exceptionally user/ client service by building and maintaining user/ customer relationship and resolving queries at the earliest.
• As feature release are typically deployed over the weekend, product specialists are required to be available on selected weekends (on a rotationally basis) for activities such as regression testing or post-production testing, etc.
• Actively work towards increasing usage and adoption by fully supporting the regional training series. Areas of expected contribution are in administering the training program, developing training curriculum and content that’s relevant, delivering training, and ensuring all user queries are addressed either via the support channel or by running virtual drop-in sessions.
• Digital adoption platforms (DAP) support adoption of tools and technologies providing a more personalised learning experience. In addition, provides valuable insights into how users are using a tool. Product specialists are required to own and build content in DAP in an effort to increase adoption while continuously monitoring and identifying areas where users struggle and make adjustments accordingly.
• Support technology operational functions for leasing business not limited to onboarding users, administering application access/ termination, providing data dumps/ analysis in support the business etc.
• Ability to work collaboratively and supportively with other product specialist is essential for success in this role. This includes teams in product, engineering, design, quality etc. This extends to covering off each other when team members are on planned leave or out on medical. Working together to deliver the best possible outcomes for our business and users.
• As the commercial real estate market becomes increasingly competitive, JLL is constantly looking for new ways to differentiate itself and win more deals. As part of this effort, we are investing in prop tech tools to help our brokers close more business. Product specialists play a key role in this effort by supporting brokers in using these tools effectively.
• In supporting JLL’s on-going efforts in prop tech, product specialists are expected to take on and own few special projects (as and when the need arises).
• More actively execute feedback surveys, primarily as part of our regional training series. This will help us ensure that the content we deliver is relevant to our users and provides data points to improve the program.
• Completes any/all other duties and tasks as assigned by the Operations & Training Lead and General Manager APAC Leasing Tech.

SOFT SKILLS

• Commitment to excellence in customer service; going the extra mile is standard.
• Excellent interpersonal, communication, problem-solving, and organizational skills.
• Driven by sense of urgency, evidenced by swift response times to issues raised through resolution.
• Ability to work independently, unsupervised, and as a team player.
• High levels of initiative and willingness to take on experimental new technology (and projects).
• Eagerness to expand product knowledge becoming a subject matter expert across leasing tech products.

QUALIFICATIONS

• Intermediate to advanced knowledge of Microsoft Office suite (Word, Excel, Outlook, Visio).
• Basic knowledge in SQL for querying large datasets; or willingness to learn.
• Willingness and ability to learn new or tangential technology products to supported product(s) .
• Knowledge of Azure DevOps, ServiceNow, and Salesforce is preferred.
• Certification as a product admin is preferred where applicable.

EDUCATION

• Undergraduate degree in a business or technology related field (i.e. Finance, Real Estate, Application Support, Data)

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Description:

The Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and desktop support.

Technical Competency:

• Technical scope (Back-end) with strong system/desktop setup and debugging.
• Must have implementation skillset in AD, Hybrid AD, M365, Intune with NAC.
• Have managed 50 desktop environment before.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Summary :

• Gross Salary : $3000 - $5000
• 5 days, 44 hours
• Islandwide
• Good career prospect

Jobscope :

Retail Associate

• Provide friendly and efficient services to customers
• Promote and sell products to customers with polite manner
• Attending to customers’ needs and inquiries
• Receiving and checking of inventory of goods and supplies
• Handling of cash, POS system, and daily closing
• Ad hoc duties assigned

Requirements:

• Entry Level are welcome to apply, training will be provided
• Candidate with Retails or ANY other related experiences will have advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Who We Are:

We are a fast growing and one of the most competitive direct contractor and innovative interior design firms in Singapore. We produce kitchen cabinets with features that other IDs and contractor simply cannot do. We have our own workers (carpenters, tilers, plumbers, painters, partition, demolition, electrical, etc.), factories and product warehouses to support timely completion of our renovation projects. We are particularly strong in kitchens, toilets and vinyl flooring renovations.

If you have a few years of experience in interior design/renovations, and would like to easily double or triple your income, we would like to meet you. It is very easy to close sales with all our competitive advantages in the market. We also welcome designers without experience. Comprehensive training and mentorship are provided.

Working Location: Just opposite Paya Lebar MRT

Responsibilities:

- Handle sales inquiries with quality leads provided

- Discuss and propose design adhering to clients’ requirements and needs - Provide quotation and space planning

- Design conceptualization, advisory on materials, colors, texture, etc to clients

- Site & project management from inception to handover

- Plan project schedule efficiently to meet clients’ deadlines

- Build rapport and work closely with sub-contractors and own workers to ensure quality and smooth deliveries

- Project management/site coordination arrangement and schedule the respective contractors & suppliers.

Requirements:

- Competent knowledge and passion for excellence in design

- Site and project management experience

- Working knowledge of Microsoft EXCEL spreadsheet software

- Knowledge of Photoshop, Sketchup, AutoCAD would be advantageous

- Preference for candidates who are bilingual

- Creative thinking, innovative, confident & positive working attitude

- Great sense of ownership and responsibility

- Meticulous, efficient, well organized and able to multi-task

- Able to work independently & as a team to meet project timelines

- Self-motivated and sales target driven

- Responsible, proactive & good work attitude

- Outspoken, not afraid to speak with people

- Required language(s): English and other languages

- Training will be provided

- Only Singaporeans/PR may apply

Interested applicants can apply with a comprehensive resume. Applicants without relevant experience are welcome to apply as training will be provided.

Only shortlisted candidates will be notified.

We are a locally based company with customers and products mainly in the Healthcare and Hospitality industry. Our focus had always been geared towards the creating of solutions through innovative use of technology. We are therefore recruiting candidates in our expansion.

Job Description

The primary responsibility of the Application Support Specialist will be to provide functional and technical support for the company’s products, directly to our customer base. This is a full-time position based in Singapore; this is a technical role, supporting mainly Windows and Linux based client applications.

The successful individual will be able to find solutions to complex problems whilst holding to the highest level with regards to quality and technical expertise. Working as part of a global support team, the ability to build productive working relationships with customers and colleagues will make you successful in this role.

· Respond promptly to support requests and inquiries from clients.

· Actively monitor and respond to alerts to company’s systems and infrastructure supported

· Support customers and resolve issues related to inhouse developed applications such as Digital Signages, Facility Booking systems, Interactive kiosks, Smart Room Automation, electronic Meal Ordering systems.

· Work directly with new customers to coordinate the deployment and configuration of the company’s products.

· Manage distribution and installation of software enhancements and upgrades.

· Work with our infrastructure team to test and complete various server and network upgrade projects.

· IT related Configuring and troubleshooting

Job Requirements

The successful candidate will have a formal technology certification or several years practical working experience in IT support. You will be able to manage and prioritise, at times, a high number of requests and will have demonstrated the ability to maintain high levels of productivity with minimal supervision.

· Respond promptly to client needs and solicit feedback to improve service,

· Take pride in resolving customer issues – using strong analytical skills to correctly identify the root cause, working on or actively contributing to the resolution and ensuring its successful rollout

· Perform well and be comfortable in high-pressure or time critical situations, whilst always maintaining a high level of accuracy and attention to detail

· Be willing to assume responsibility and make timely decisions, including to escalate when appropriate

· Have effective verbal and written communication skills

· Have experience supporting Linux based server applications, using Linux command line tools such as grep, sed and awk

· Be able to perform basic network troubleshooting and configuration tasks using tools such as telnet, ssh, tcpdump and ncat

Desirable

· Knowledge of or experience with message middleware packages

· Experience with or knowledge of cloud-based technologies such as AWS, Azure

· Knowledge of relational database systems and knowledge of SQL queries

Job Highlights

Flexible and self-organised working environment

Make real-life impact and contribution through innovations

Continuous training for all employees

Interested candidates are invited to submit their resumes and expected salary. (In keeping with PDPC’s guidelines, please do not include NRIC No in your resume. We reserve the right not to process any applications that do not adhere to these guidelines.)

We regret that only shortlisted candidates will be notified.

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Job Overview: We are seeking highly motivated and tech-savvy Business Development Specialists to join our team, specializing in selling online scholarly and research content and services to Government and Corporate Clients. As a BDS, you will play a crucial role in expanding our customer base and driving revenue growth by assisting with sales efforts, providing exceptional customer support, and promoting our extensive collection of online materials.

Responsibilities:

• Lead Generation: Identify and qualify leads from various sources, including academic institutions, libraries, research organizations, and individual researchers.
• Customer Engagement: Reach out to potential customers through email, phone calls, and online platforms to introduce our online education research content and understand their specific needs.
• Product Demonstration: Conduct virtual demonstrations of our research content, showcasing its features, benefits, and usability to potential clients.
• Sales Support: Assist the sales team in preparing proposals, quotes, and sales presentations to effectively communicate the value of our research content.
• Market Research: Stay updated on the latest trends and developments in the online education and research industry to identify new sales opportunities.

Requirements:

• The ideal candidate should possess strong communication skills, a good understanding of online research platforms and Work Operating Systems.

We are seeking a dynamic and charismatic individual to join our team as a Live Streaming Sales Host. As a Live Streaming Sales Host, you will be responsible for engaging with our online audience through live streaming platforms and driving sales by showcasing and promoting our products or services. Your energetic personality, excellent communication skills, and sales expertise will be instrumental in creating an engaging and persuasive shopping experience for our customers.

Responsibilities:

Conduct live streaming sales sessions to promote and sell our products or services.

Engage and interact with viewers in real-time, answering questions and providing product information.

Demonstrate product features, benefits, and usage to generate interest and drive sales.

Build rapport with customers, address concerns, and provide exceptional customer service.

Collaborate with the marketing team to develop sales strategies and promotional campaigns for live streaming events.

Monitor sales performance, analyze customer feedback, and suggest improvements to optimize sales conversion rates.

Qualifications:

Proven experience as a live streaming host or sales representative is preferred.

Excellent verbal communication and presentation skills.

Natural ability to connect with an audience and engage them through live streaming platforms.

Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.

Familiarity with popular live streaming platforms (e.g., Twitch, YouTube Live, Facebook Live).

Tech-savvy with the ability to handle live streaming equipment and troubleshoot technical issues.

Self-motivated, energetic, and able to work independently.

Flexibility to work non-traditional hours, including evenings and weekends, to accommodate live streaming schedules.

Key Responsibilities :

• Support sales in sales activities as a point of contact for customers with inquiries and quotations
• Miscellaneous administrative sales projects as needed.
• Efficiently process orders and coordinate projects
• Responsible for inventory management (including stocktaking) to ensure smooth & consistent goods delivery.
• Establish active communication and engagement with sales representatives to ensure that projects are managed promptly.
• Collaborate with sales staffs in daily operation

Job requirement :

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with Photoshop and MS Office (MS Excel)
• Pleasant personality with strong written & verbal communication skills
• Excellent organizational &multitasking skills, ability to work under deadlines.
• A team player with high level of dedication
• Strong analytical skills and the ability to take initiative and prioritize tasks.

Brief description

SunnyHills story begins in the sunny and rugged countryside of Bagua Mountain (八卦山) in central Taiwan.

Set up in 2008 in Nantou, Taiwan, SunnyHills is a specialty bakery offering authentic and fresh pineapple cakes that are traditionally sourced, made, and baked in Taiwan.

Committed to only using all-natural and fresh ingredients, SunnyHills operates not just as a bakery or a shop, but also as a farm that supplies its own pineapples, making it a true Farm-Bakery-Store concept.

Requirements

• We are looking for a competent, motivated, and ambitious Business Development Specialist (Corporate) to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you!
• You'll be directly responsible for the maintenance and expansion of our customer base.
• We are expecting you to have skills and experience in sales and in customer service, that you are self-driven and result oriented.

Skills and Qualifications

• Diploma / Degree in Marketing or Business Administration, or Related
• At least 3+ years experience in retailing consumer insights
• Experience in measuring the impact of the implementation, and zeroing in on qualitative & quantitative lessons
• Strong analytical skills – i.e. ability to work “hands-on” with multiple sources of data and information to generate insights and make recommendations
• Proven experience and track record in corporate sales

Role and Responsibilities:

• 3+ years of experience as a Sales Account personnel or similar role
• Set and manage sales goals and quotas, Good negotiation skills
• Manage the entire sales cycle
• Critical thinker and problem-solving skills
• Assist in finding prospects and leads
• Identify new sales opportunities
• Identify opportunities to up-see and cross-sell
• Sense of ownership and pride in your performance and its impact on the company’s success
• Good time-management skills
• Great interpersonal and communication skills
• Able to multi-task and work well independently as well as with different stakeholders
• Positive attitude and a keen interest to learn
• Ability to interact with customers, team members, and third parties

Benefits

• There is AWS and CNY bonus

Working hours

• Mon-Fri 9.30am to 6.30pm

At Lion Heartlanders, we pride ourselves on creating unforgettable educational experiences for our clients. As a dynamic travel agency, we specialize in crafting personalized tours and adventures tailored to the unique preferences of each client. We are passionate about inspiring locals to embrace and cherish the beauty, culture, and heritage of our country and dedicated to providing exceptional service at every step of the journey.

We are seeking a motivated and customer-focused Sales Executive to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients. Join us if you enjoy interacting with people and are looking to challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic!

Responsibilities:

• Handling of sales enquiries, tour bookings, customizations, and amendments
• Prepare sales quotations, tour proposals and itineraries for customers
• Assisting with sales outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales
• Coordinating with Ops team in relation to sales matters
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management
• Data entry to ensure all sales records, databases are up to date
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers
• Communicate and liaise with finance team with regards to invoices and payments
• Work with internal and marketing teams to achieve company strategic objectives and goals

Requirements:

• Sales experience, preferably in the travel industry
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency CRM software is a plus
• A passion for the country and culture

As a Recruitment Sales Consultant with Achieve Group, you will play a pivotal role in identifying and connecting top-tier talent with exciting career opportunities in the dynamic fields of Oil & Gas, Information Technology, Healthcare and Temp & Contract hiring. As a prominent recruitment agency known for our commitment to excellence, we specialize in delivering high-quality staffing solutions across diverse industries, earning us the trust of both clients and candidates.

Key Responsibilities:

Client Engagement: Cultivate and nurture robust relationships with clients in the Oil & Gas, Information Technology, Healthcare and Temp & Contract industries to gain insights into their staffing needs.

Talent Acquisition: Utilize your recruitment expertise to source, screen, and interview candidates, ensuring a top-tier talent pool for client positions.

Market Research: Stay abreast of industry trends, market developments, and competitor activities, providing valuable insights and advice to clients and candidates.

Networking: Attend industry events, conferences, and networking functions to expand your professional network and stay connected with key players in the Oil & Gas, Information Technology, Healthcare and Temp & Contract sectors.

Business Development: Proactively identify and pursue new business opportunities, contributing to the growth and expansion of Achieve Group's client base.

Placement Management: Oversee the entire recruitment process, from candidate sourcing to placement, ensuring a seamless and positive experience for both clients and candidates.

Requirements:

• Proven experience as a Recruitment Sales Consultant, specializing in the Oil & Gas, Information Technology, Healthcare or Temp & Contract industries.
• In-depth understanding of industry-specific requirements and trends.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced and target-driven environment.
• Proactive attitude with a strong sense of accountability.
• Keen interest and experience in business development.

How to Apply:

Interested candidates are invited to submit their resumes to [email protected]. For inquiries, please contact Irene at 6590 9948 or via WhatsApp at 8832 5996.

Embark on a rewarding career in recruitment with Achieve Group – where we connect talent with opportunity!

NOTICE:

We would like to inform that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at https://www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resume provided to us does not contain your full NRIC number and full home address during your job application.

Job Description:

• Collaborate with our AI Task Force and IT Department to explore the potential of AI tools like ChatGPT, DALL-E 2, Gamma, and similar platforms to address real-world challenges.
• Engage in designing, training, and refining AI models that push the boundaries of creativity and functionality.
• Work closely with the team to seamlessly integrate AI technologies into existing systems and workflows.
• Contribute to the creation of intelligent RPA bots that streamline repetitive tasks and enhance operational efficiency.
• Assist in curating and preparing data for AI model training, ensuring accuracy and quality.
• Document project methodologies, progress, and outcomes for clear communication and knowledge sharing.

Job Requirements:

• Enrolled in a Degree program related to Computer Science, Data Science, or relevant discipline.
• Genuine passion for AI and automation technologies, evidenced by academic pursuits, personal projects, or independent research.
• Familiarity with AI tools such as ChatGPT, DALL-E 2, Gamma, and similar platforms.
• Prior experience with AI projects, RPA tools (e.g., UiPath, Automation Anywhere, WorkFusion), or related technologies is advantageous.
• Proficiency in programming languages like Python, R, Java, or other languages pertinent to AI development.
• Prior experience with BI Tools (e.g., Power BI, Qlik, Tableau) is a plus.
• Strong grasp of machine learning principles and their practical applications.
• Exceptional problem-solving abilities with meticulous attention to detail.
• Relevant certifications or completed courses in AI/RPA will be considered a plus.

We are representing our startup tech client in the gaming industry to look for the following:

Game Operations Specialist

Responsibilities

• Design game publishing strategies on Steam tailored to the game's unique features, aiming for significant organic player acquisition.
• Foster and maintain a vibrant, active player community, ensuring valuable feedback flows to the development team.

Requirements

• Bachelor's degree or higher in any field.
• Experience in game publishing on Steam is required.
• Experience in a game's full release cycle from inception, especially in international game publishing, is preferred.
• At least 3 years' experience in Operations within game industry is required.

EA License No: 12C6254

EA Personnel Registration No: R1988167

-To handle cooperate business sales accounts

-Understanding and experience with F&B industry

-With basic wine knowledge is advantage

-Wine knowledge will be provided if required

-Ensure of achieving personal and team sales target

-Ensure that payments are processed correctly

-Able to manage a sales team independently

-Passion and Interest in wine

-Min. 2 years in cooperate sale of wines

-Interested applicants kindly forward your detailed resume.

About Us:

Founded in 2005, Outdoor Venture distributes and retails best-in-class sports and outdoor apparel, footwear and accessories and maintains its position as a leader in the industry by representing the most authentic and innovative products.

With a passion for running and exploration, Outdoor Venture's retail concepts have become a household name among those who share our enthusiasm for products that are not only exciting but also redefines excellence. Today, Outdoor Venture has set the benchmark for an unrivalled retail experience.

Our distribution network spans over 150 doors in Singapore, Malaysia, Indonesia and Thailand, influencing the lives of countless people through our customer-centric approach.

Job Description:

This position is required to manage the company’s e-commerce marketplace channels with a focus on Shopify. The E-commerce Executive will be part of Outdoor Venture’s E-commerce team. Driving E-commerce sales and marketplace awareness for the brands under Outdoor Venture’s portfolio, which includes internationally known Fashion, Outdoor and Sports brands.

Responsibilities:

· Develop and actively manage stores on the Shopify platform

· Deep understanding on Shopify’s backend to manage OMS, product listings and store design

· Drive sales and discover opportunities by leveraging Shopify’s marketing tools such as EDM, CRM and analytics

· Acquire basic knowledge in managing mainstream marketplaces such as Lazada, Shopee and Zalora

· Work with third-party e-commerce enablers to ensure tasks are executed on time

· Ensure the catalogue and price of products online are aligned across channels

· Work with internal stakeholders for the planning of paid ads including but not limited to FB ads, IG ads and Google Display Network

· Ensure stocks are updated and reflected accordingly across all channels

Requirements:

· At least 2 years on developing and managing on the Shopify platform.

· Keen understanding on the fundamentals of managing mainstream marketplaces such as Lazada, Shopee and Zalora

· Basic design knowledge on Photoshop, Photopea or Canva is a must

· Understanding of all aspects of online selling and consumer behaviour

· Strong organisational, interpersonal and communication skills with the ability to work independently

· Passionate about e-commerce and result oriented

· Passionate about fashion, outdoor and sports catalogue

A "group content creator" typically refers to an individual or team responsible for creating and managing content on behalf of a group of companies or a larger organization. Their roles and responsibilities may include:

1. *Content Strategy:* Developing a cohesive content strategy that aligns with the group's goals and objectives.

2. *Content Creation:* Producing various types of content, such as blog posts, videos, social media posts, and graphics, that are relevant to the group's target audience.

3. *Content Planning:* Creating editorial calendars and content schedules to ensure a consistent flow of content.

4. *Research:* Conducting research to understand industry trends, target audience preferences, and competitors' content strategies.

5. *Content Distribution:* Promoting and distributing content across various platforms and channels, including websites, social media, email marketing, and more.

6. *Audience Engagement:* Responding to comments and engaging with the audience to build a community and foster discussion.

7. *Analytics and Reporting:* Monitoring the performance of content through analytics tools and adjusting strategies based on data insights.

8. *Collaboration:* Coordinating with different departments or business units within the group to gather information and ensure content aligns with the company's goals.

9. *Consistency:* Maintaining a consistent brand voice and messaging across all content.

10. *Compliance:* Ensuring that all content complies with legal and industry-specific regulations.

11. *Content Optimization:* Implementing SEO strategies to improve content's visibility in search engines.

12. *Multimedia Production:* Creating or overseeing the production of multimedia content, including videos, podcasts, and infographics.

13. *Content Promotion:* Running paid advertising campaigns to promote important content pieces.

The group content creator's role is crucial in maintaining a strong online presence, engaging with the target audience, and conveying the group's message effectively. This role can vary depending on the size and nature of the group of companies, as well as the diversity of content they produce.

Company Overview

Activa Media Pte Ltd is one of the earliest providers of Internet marketing services in Singapore since our inception in 2005. Driven by a passion to create value for SMEs through online marketing solutions, to where we stand today—listed on the Main Board of the Hong Kong Stock Exchange—our commitment to make known the presence of businesses to their target audience remains stronger than ever; as their success is our greatest reward.

Being a Premier Google Partner and Facebook managed agency, we have proven track record in delivering effective digital marketing campaigns.

We’re looking for driven and motivated individuals to learn and grow with us in this digital marketing journey with our clients.

Below please find our Job Description for the position required

Job Highlights

· High Basic Salary with Commission

· Work-Life Balance

· Good Career Prospect and Advancement

Job Description

Want to work in a fun and engaging environment where Digital Marketing & Content Creation are what we do everyday?

Looking for Media Sales’ job that allows you to achieve your desired income where Sky is the Limit?

We are looking for passionate, dedicated & aggressive Digital Marketing Sales Consultants to join our ever-growing family.

Proven Track Records in Media Sales to SMEs is an advantage but newbies who are hungry for money & success are welcome and training will be provided.

Benefits:

· Competitive Salary with Attractive Commission

· AWS

· Medical / Dental Claim

· Attractive Monthly Cash Incentives

· Monthly Team Bonding

What You’ll Be Doing:

· Prospect new clients from various trades

· Deliver sales presentation

· Offer the suite of digital marketing solutions:

• SEM
• SEO
• Facebook
• Instagram
• WeChat
• Xiao Hong Shu
• TikTok

· Maintain relationships with customers

Qualifications & Skills:

· Proficient written and verbal communication skills

· Candidates with relevant experience is an advantage

· Candidates without experience are welcome and training will be provided

· Able to work both independently and in a team

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

Job Introduction

• Gauzy is looking for a talented and ambitious technical support assistant manager, responsible for being a technical lead and an escalation point of contact for our regional customers.
• Located in Singapore and reporting to the project and technical support manager, the technical support assistant manager will be in charge of providing our customers and partners with after sales and technical support.
• He/she will regularly collaborate with the sales department to evaluate and implement technical solutions for new opportunities.

Responsibilities:

• Take ownership of customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Ensure proper recording, documentation and closure of all issues.
• Prepare accurate and timely reports.
• Documenting knowledge in the form of knowledge base, application notes and technical reports.
• Perform training and certifications to the company’s customers

Desired Skills and Experience

• Degree in engineering/Practical engineering in the HW electronics field.
• Working experience with laboratory tools: scope, DVM, clean soldering capabilities
• Proven experience in QA testing and debug of HW products - 2 years minimum.
• Experience in the glass industry
• Customer service experience in the HW/System field – an advantage.
• Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously - result driven mind-set with a desire and ability to learn.
• Good interpersonal and communication skills – Team player and hands on capability
• Excellent written and verbal interpersonal communication skills with the ability to communicate technical issues to a technical and non-technical audience.
• Written and oral fluency in English and Chinese
• Willingness to travel.

About the company

• Our vision is to embed high-end & high-tech technologies into simple raw materials by introducing technology in custom made, custom fit endless applications and a variety of products. Gauzy provides the architecture and transport industries with a large scope of innovative solutions:
• Smart and dimmable windows and customized electronics. Leaders in the architecture and aeronautic segment with its Liquid crystal technologies, Vision Systems and Gauzy have a growing footprint in the automobile and railways market and have also applicative products in special vehicle and marine segments
• Camera Monitoring systems and ADAS solutions primarily targeting the bus and coach markets

ENDO HOMES, located in 558 Sims Ave S387593 (5 mins from Paya Lebar MRT), is seeking a detail-oriented and highly organized Sales Coordinator to join our dynamic team. You will be responsible for providing administrative and logistical support to our sales team, ensuring the smooth operation of the sales cycle and contributing to the achievement of our sales goals. This is a fast-paced environment where your ability to thrive under pressure and prioritize tasks will be essential.

Responsibilities:

• Manage the sales pipeline, including lead generation, qualification, and tracking.
• Schedule sales appointments, meetings, and conference calls.
• Prepare sales presentations and materials, including proposals and quotes.
• Process sales orders, invoices, and other documentation.
• Maintain accurate and up-to-date sales records in our CRM system.
• Provide excellent customer service to sales inquiries and requests.
• Research and analyze market trends and competitor activity.
• Generate reports and track sales performance metrics.
• Collaborate with marketing, finance, and other departments to support sales initiatives.
• Assist with trade shows, events, and other sales activities.

Qualifications:

• Minimum of 1 year of experience in a sales support role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite, including Excel and CRM software.
• Detail-oriented and accurate with a strong commitment to quality.
• Ability to work independently and as part of a team.
• Ability to multitask and handle pressure in a fast-paced environment.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and growing company.
• Be part of a team that is passionate about success.
• Professional development opportunities.

Working Hours:

• 5.5 Days Week
• One Day Weekend off and Half Day Weekday

To Apply:

Please submit your resume and cover letter to [email protected]

Join us on a journey where your skills meet limitless possibilities!

Responsibilities:

• Provide technical support to end-users, addressing hardware, software, and network-related issues.
• Perform hardware and software setup, configuration and maintenance for ERP/ POS/ Inventory system.
• Diagnose and resolve technical problems in a timely and efficient manner.
• Collaborate with the internal team to implement and support IT projects.
• Configure, manage, and troubleshoot network switches to ensure optimal performance and connectivity.
• Maintain server and firewall configurations to enhance data and network security and compliance.
• Coordinate the installation and configuration of CCTV systems for roadshow events, ensuring proper functioning and security.
• Maintain accurate documentation of IT systems, configurations, and procedures.

Requirements:

• Bachelor’s degree / Diploma / Nitec in Information Technology, Computer Science, or related field.
• Proven experience in an IT Support role.
• Strong knowledge of computer hardware, software, and networking.
• Experience with configuring and managing network switches.
• Familiarity with firewall configurations and security protocols.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a team
• Familiarity with Windows and/or Mac operating systems.
  

We welcome fresh graduates to apply, as training will be provided!

Representative Management

• Administer onboarding/offboarding of representative.
• Update of representative particulars or contact details.
• Conduct induction training for newly appointed representative on submission administrative process.

Correspondence Handling

• Handle emails coming through the department mailboxes and assign to team members in-charge of respective subject matter.
• Co-ordinate with respective stakeholders and team members to implement changes that affect operation process due to request from provider/ changes in providers’ handlings.
• Disseminate announcement from product providers to keep representatives informed on product/process update.
• Proper house-keeping of all archived emails for department.
• Ensure meeting of service level for all correspondences handled for all team members.

Service Quality

• Attend to general queries from field representatives, product providers or inter-department relating to submission process/policy/account matters.
• Handle escalated complex enquiries from representatives including Not-In-Good-Order (NIGO) or reject submissions. Work closely with Compliance on escalated cases to derive decision.

Sales Submission

• Support pre/post sales applications from representatives for submission to product providers.
• Meeting of KPIs – accuracy, quality output and service levels.
• Adherence to regulatory and internal guidelines for processing functions.

Systems & Others

• Prepare management or regulatory reports.
• Ensure Standing Operating Procedure (SOP) are up-to-date.
• Attend to ad-hoc audit requests.
• Work on enhancement for new system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised.
• Work closely with cross-functional teams for processing functions with interdependencies.
• Identify interdependencies when analyzing issues and proactive to propose resolution.
• Perform ad-hoc tasks as and when assigned.

Qualifications:

• Diploma in Business Administration or equivalent.
• Minimum 2-3 years preferably in banking/financial industry. Candidates with more experience will be considered for a senior role.
• Possess good knowledge in financial products (such as insurance and investment).
• Proficient in Microsoft Office applications.

Other competencies and traits:

• Pro-active, self-motivated and ability to work independently in a fast pace environment.
• Possess good leadership skills and ability to handle and work with different levels within/outside the organization.
• Display mature and professional disposition.
• Exhibit good interpersonal skills and good team player.
• Meticulous and possess keen eye for details.
• Ability to multi-tasks and take ownership of assigned tasks.
• Display mature and professional disposition.
• Good communication, time management and organizational skills.
• Compliance with company and regulatory guidelines.
• Self disciplined and motivated in a flexible hybrid work environment.