As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical..
As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving.
What will you deliver?
Provide pre and post-sales support to Sales personnel, including solution optimization, create proposal and attending technical clarifications meeting and/or presentation with customers
Post sales support which involves troubleshooting at site, simple commissioning activities, etc, to help resolve customer issue.
Perform design and prepare engineering drawings and documentation as per customer’s requirements
Provide technical support and/or propose alternative technical solutions to meet customer’s requirements.
Develop automation application-related knowledge, execution with demo setups, and assist in customer conversions by demonstrating domain knowledge and commercial sensitivity.
Provide technical advice to customers for their application requirements based on latest technology and product offerings. And to provide solution offering updates to customers.
Review and analyze product configurations and components, perform engineering calculations (if required), including drafting
Coordinate with Principal vendors on training, product updates and support, etc.
Handle project documentation
Build up principal relationship and provide customers’ feedback to principal for service and/or products enhancements.
Value-add to customers’ needs and strengthen relationships with them.
Provide guidance and mentorship to junior technical support. Act as a subject matter expert on various frameworks used in development of processes.
Analyse complex challenges and provide innovative and practical solutions to the team.
Facilitate discussions and brainstorming sessions to find effective resolutions.
Key Qualifications
Bachelor degree or Diploma in Electrical/ Electronics/ Mechanical/ Automation/Control engineering or related discipline.
Proficient in Microsoft Office, AutoCad & 3D drawing
Candidates familiar with Siemens SIMATIC S7 PLC series and Phoenix Contact solutions, automation application experience will be preferred.
Able to work independently with drive & initiative
Good team player with ability to work independently and under pressure
Problem solving, strong analytical skills
Possess strong communication and interpersonal skills with the ability to provide solution demonstration and presentation to customer.
Proven track record to build relationships, influence customers at all levels and service-oriented
MNC
5-day work week
S$6,000 Higher
Proven sales experience in Food/FMCG industry ; HORECA (hotel, restaurant, catering) experience preferred
..
MNC
5-day work week
S$6,000 Higher
Proven sales experience in Food/FMCG industry ; HORECA (hotel, restaurant, catering) experience preferred
Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Manager.
RESPONSIBILITIES:
Identify new business opportunities and execute sales strategy to secure new customers for HORECA (hotel, restaurant, catering) channel
Maintain good customer relationship with customer to increase sales growth
Attend to customer enquiries/ issues and resolve in a timely manner
Achieve monthly sales target as KPI set
Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
Develop professional rapport with the customers and build positive brand loyalty
Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
Canvassing new potential customers via cold calling, networking, etc.
Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis
REQUIREMENTS:
Diploma / Bachelor Degree in Business or any relevant disciplines
Minimum 5 years of Sales Experience, preferably in Food industry
Experience in managing/leading a team in Food industry
Thorough understanding of marketing and negotiating techniques
Possess own transport is an added advantage
Business level Korean proficiency level required to manage and outreach to Korean-speaking customer base
OTHER INFORMATION:
Location: West
Working hours: Monday to Friday, Office Hours
Salary: S$6,000 higher (Salary will commensurate according to experience & qualifications).
The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.
HOW TO APPLY:
Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :
or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.
Please click “Apply Now” button to submit.
Please indicate the below information in your resume:
• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work
YOUR SUCCESS IS OUR ACHIEVEMENT!
Notice:
We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.
Cessation of Collection of full NRIC Numbers:
In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.
Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.
We are an established maid agency since 2004. We are looking for result orientated sales peronnel to join us.
To attend to clients' inquiries and sho..
We are an established maid agency since 2004. We are looking for result orientated sales peronnel to join us.
To attend to clients' inquiries and shortlist the suitable helper for the employer. Assist the clients and help them in all maids' matters. Counsel the helpers and problem solving.
Remuneration package depends on individual's experience and skills.
Job Description:
We are currently seeking a dedicated and proactive Sales Representative to join our team in promoting and selling medical products. T..
Job Description:
We are currently seeking a dedicated and proactive Sales Representative to join our team in promoting and selling medical products. This position requires a strong focus on customer engagement, excellent communication skills, and the flexibility to work on weekends and public holidays. The successful candidate will play a pivotal role in expanding our market reach and ensuring the satisfaction of our clients in the healthcare industry.
Key Responsibilities:
1. Client Acquisition and Relationship Management:Identify and pursue new business opportunities in the healthcare sector.
Build and maintain strong relationships with medical professionals, clinics, hospitals, and other potential clients.
Provide excellent customer service to address inquiries and concerns.
2. Product Promotion:Effectively communicate the features and benefits of our medical products.
Conduct product demonstrations and presentations to showcase the value of our offerings.
Stay updated on industry trends and advancements to position our products competitively.
3. Sales Targets:Set and achieve sales targets through strategic planning and execution.
Develop and implement sales strategies to maximize revenue and market share.
4. Weekend and Holiday Commitment:The role requires availability to work on weekends and public holidays to accommodate healthcare professionals' schedules and participate in special events or promotions.
5. Collaboration:Collaborate with internal teams, including marketing and customer support, to ensure a cohesive and responsive approach to client needs.
Provide feedback from the field to contribute to product development and marketing strategies.
6. Reporting and Documentation:Maintain accurate records of sales activities, customer interactions, and market feedback.
Prepare regular reports on sales performance and market trends.
Qualifications:
· Proven experience in sales, preferably within the medical products or healthcare industry.
· Strong communication and presentation skills.
· Ability to build and maintain positive relationships with clients.
· Results-driven with a demonstrated track record of meeting or exceeding sales targets.
We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.
About Us:Makoto-Ya (S) Pte Ltd is a leading distributor in the wholesale trade of Japanese food and beverages. We are committed to providing high-qual..
About Us:Makoto-Ya (S) Pte Ltd is a leading distributor in the wholesale trade of Japanese food and beverages. We are committed to providing high-quality products and excellent service to our clients.
Job Description:We are seeking a dynamic and motivated Sales Executive to join our team. The Sales Executive will be responsible for driving sales growth and expanding our customer base within the Japanese food and beverage market. This role requires fluency in Japanese to effectively communicate with clients and suppliers.
Responsibilities:
Identify and pursue new business opportunities within the Japanese food and beverage market.
Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
Develop and execute sales strategies to achieve targets and increase revenue.
Collaborate with internal teams to ensure timely delivery of products and excellent customer service.
Stay up-to-date with industry trends and market developments to identify potential opportunities for growth.
Prepare sales reports and forecasts to track performance and make informed decisions.
Requirements:
Bachelor's degree in Business Administration, Marketing, or related field.
Proven track record of success in sales, preferably in the food and beverage industry.
Fluent in Japanese, both written and verbal, with the ability to conduct business negotiations.
Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
Excellent negotiation and problem-solving abilities.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in Microsoft Office Suite and CRM software.
Benefits:
Competitive salary and commission structure.
Comprehensive benefits package including health insurance and retirement plans.
Opportunities for professional development and advancement within the company.
Dynamic and collaborative work environment.
If you are passionate about sales and have a deep understanding of the Japanese food and beverage market, we encourage you to apply for this exciting opportunity.
Who We Are:
We are a fast growing and one of the most competitive direct contractor and innovative interior design firms in Singapore. We produce kit..
Who We Are:
We are a fast growing and one of the most competitive direct contractor and innovative interior design firms in Singapore. We produce kitchen cabinets with features that other IDs and contractor simply cannot do. We have our own workers (carpenters, tilers, plumbers, painters, partition, demolition, electrical, etc.), factories and product warehouses to support timely completion of our renovation projects. We are particularly strong in kitchens, toilets and vinyl flooring renovations.
If you have a few years of experience in interior design/renovations, and would like to easily double or triple your income, we would like to meet you. It is very easy to close sales with all our competitive advantages in the market. We also welcome designers without experience. Comprehensive training and mentorship are provided.
Working Location: Just opposite Paya Lebar MRT
Responsibilities:
- Handle sales inquiries with quality leads provided
- Discuss and propose design adhering to clients’ requirements and needs - Provide quotation and space planning
- Design conceptualization, advisory on materials, colors, texture, etc to clients
- Site & project management from inception to handover
- Plan project schedule efficiently to meet clients’ deadlines
- Build rapport and work closely with sub-contractors and own workers to ensure quality and smooth deliveries
- Project management/site coordination arrangement and schedule the respective contractors & suppliers.
Requirements:
- Competent knowledge and passion for excellence in design
- Site and project management experience
- Working knowledge of Microsoft EXCEL spreadsheet software
- Knowledge of Photoshop, Sketchup, AutoCAD would be advantageous
- Preference for candidates who are bilingual
- Creative thinking, innovative, confident & positive working attitude
- Great sense of ownership and responsibility
- Meticulous, efficient, well organized and able to multi-task
- Able to work independently & as a team to meet project timelines
- Self-motivated and sales target driven
- Responsible, proactive & good work attitude
- Outspoken, not afraid to speak with people
- Required language(s): English and other languages
- Training will be provided
- Only Singaporeans/PR may apply
Interested applicants can apply with a comprehensive resume. Applicants without relevant experience are welcome to apply as training will be provided.
About Us:
DataExpert Singapore is a professional digital forensics and information security company established in Singapore in 2014. We provide produ..
About Us:
DataExpert Singapore is a professional digital forensics and information security company established in Singapore in 2014. We provide products and services in the areas of data recovery, digital forensics, data analytics, and secure IT disposals to meet customer needs in information security and digital investigations.
About the Role:
As an IT Support Technician, your primary responsibility will be to offer technical assistance for a diverse range of hardware and software issues spanning computers, mobile phones, and various other devices. In addition to this, you will play a vital role in our IT disposal operations, ensuring the secure management and sanitization of discarded items in adherence to data protection regulations and environmental standards.
JOB DESCIPTION:
1. to perform operations diagnostic of all types of pumps and leak detection systems
2. to repair all types of pumps and leak detectio..
JOB DESCIPTION:
1. to perform operations diagnostic of all types of pumps and leak detection systems
2. to repair all types of pumps and leak detection systems
3. to conduct run-in test of pumps to ensure performance stability
4. to explore and implement continuous improvement plans to enhance service quality and improve productivity
5. to service and repair chiller systems
Requirements:
1. understanding of Vacuum technology and/or chiller ad refrigeration system
Develop and implement effective sales strategies to meet and exceed targets.
Identify and pursue new business opportunities to expand market reach.
Bu..
Develop and implement effective sales strategies to meet and exceed targets.
Identify and pursue new business opportunities to expand market reach.
Build and maintain strong relationships with clients through excellent communication and service.
Oversee and optimize day-to-day operations to ensure efficiency.
Coordinate with various departments to streamline processes and enhance overall productivity.
Proactively identify areas for improvement and implement solutions.
Work in a flexible environment where working hours are not fixed, but based on project demands.
Willingness to go the extra mile and work extra hours upon request to meet deadlines and address business needs
Proven experience in sales and operations roles.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Ability to adapt to a fast-paced work environment.
The results-oriented mindset with a focus on achieving targets.
Working Location: West
Responsibilities:
-Sales Generation: Contribute to the team revenue in all aspects of the sales process, including lead gener..
Working Location: West
Responsibilities:
-Sales Generation: Contribute to the team revenue in all aspects of the sales process, including lead generation, customer inquiries, order processing, and post-sales support.
-Customer Relationship Management: Maintain strong relationships with existing and potential customers by providing prompt and accurate information, addressing queries and concerns, and ensuring customer satisfaction.
-Proposal and Quotation Preparation: create sales proposals and quotations, ensuring accuracy, and timely delivery to customers.
-Market Research: Conduct research on market trends, competitors, and customer needs to identify potential sales opportunities and develop effective sales strategies.
-Trade Shows and Events: Assist in the planning, coordination, and execution of trade shows, industry events, and customer demonstrations to promote products and services.
-Administrative Tasks: Perform various administrative tasks, including maintaining sales records, preparing sales documentation, managing calendars, and coordinating meetings and appointments.
Requirements:
-Minimum Diploma and above in Electrical Engineering or other relevant fields
-Fresh graduates welcome to apply, training will be provided (Must have knowledge in Electrical Engineering)
-Candidates with previous experience in the marine or similar industry is an advantage
-Computer literate and proficient in Microsoft Office (Words and Excel)
Due Diligence Training Specialist (CDD Business scope)
Full-time
Full-time
Others/Any
Singapore, Singapore
Education / Training
9 months ago
We’re looking for a Training Specialist to join our growing CDD Business Training team in Singapore. Your mission will be to support the learning an..
We’re looking for a Training Specialist to join our growing CDD Business Training team in Singapore. Your mission will be to support the learning and development of the Due Diligence teams’ operational agents. The main tasks will include ensuring smooth onboarding journey, improving the existing learning programs and content, and creating new learning opportunities based on the objectives of the Due Diligence teams.
The Purpose of the CDD Business Training team in Wise:
The team's main purpose is to solve the operational capacity and knowledge challenges of the respective Due Diligence internal and external teams by supporting their training and development needs. The team is responsible for creating and maintaining the training program for agents taking into consideration their maturity, different regional and outsourced teams' needs.
Also, our CDD Business Training team maintains the respective Confluence pages, ensures logistics are in place for successful delivery of trainings, creates new learning opportunities based on the objectives of the Due Diligence teams, and supports them with regards to knowledge needs and operational questions.
The role as a training specialist gives you the opportunity to:
Act as a trainer, mentor and guide to agents in multiple locations around the world.
Create training content for agents.
Ensure that training materials remain up to date, and all new procedures are added to the team’s Confluence pages.
Plan and keep track of training and mentoring schedules for agents.
Facilitate CDD Business onboarding training and refresher sessions to groups of agents.
Assess information absorption by agents and identify gaps in their knowledge.
Proactively create new learning opportunities based on the objectives of the Due Diligence teams.
Work with the Training Team Lead and other stakeholders to ensure the most efficient delivery of training, as well as with:
OPS leadership - to understand training needs
QA team - to understand pain-points of operational agents
KM - to develop user friendly knowledge base / Confluence pages
Product - to participate in the improvement projects (tooling, process, etc.)
Compliance - to be aware of any regulatory changes
Recruitment - to ensure the hiring process is aligned with the role's requirements
About you:
You possess excellent verbal and written English skills.
You are punctual, independent, proactive and willing to get things done.
You operate according to the company values.
You have a proven track record of taking ownership and responsibilities as well as being a great team-player.
You are comfortable handling and organising routine schedules, but you can also be flexible with priorities.
You are self-driven, an excellent cross-team communicator, and possess excellent organisational skills.
You are flexible to travel to other countries when in-person training is needed for internal and outsourced teams.
You have the ability to teach others how to acquire the required knowledge by themselves using existing knowledge-based solutions and resources.
Your presentation skills are exceptional, allowing you to clearly convey information and ideas through various media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
You have a thorough knowledge of the processes and systems applicable to former KYC/CDD/EDD (now DD and Surveillance).
Nice to have:
Proven track record of creation of any Wiki pages or LMS (Lessonly, Absorb, etc.), showing excellent written communication and presentation skills.
Knowledge about different learning methodologies and ability to identify, plan for, and apply various strategies and techniques to achieve learning objectives, keeping the training inclusive, and considering the audience, topic, and circumstances.
Ability to apply different facilitation skills according to the audience and how things evolve during the training session.
Formal training experience.
Hiring process:
Application review: CV and Cover Letter with responses to questions included
Home task: Prepare a 5-10 mins maximum slide deck presentation for DD agents
Final interview with the team (60 mins), including 5-10 mins maximum slide deck presentation
Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
Paid annual holiday, sick days, parental leave and other leave opportunities
6 weeks of paid sabbatical after 4 years at Wise on top of annual leave
If you're interested in the position, please apply by submitting your CV and Cover Letter.
In your cover letter, please answer the following question:
Please showcase your relevant skills, experience, and achievements in training projects, and creating impactful learning materials.
We’re people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences.
Every Wiser should feel that they can be themselves at work. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.
Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer’s needs and life experiences and makes sure we leave no-one behind on our journey to mission-zero.
BAND 1:
Job Description:
a. The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer ques..
BAND 1:
Job Description:
a. The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support.
Position Responsibilities and Functions
a. Provide first/second level contact and problem resolution for customer issues.
b. Work with Third Party Vendors to remediate complex AV issues as needed.
c. Provide timely communication on issues status and resolution
d. Maintain ticket updates for all reported incidents.
e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f. Should have basic knowledge of Mac operating system, to support Apple pc users.
g. Install, upgrade, support and troubleshoot for printers, computer hardware.
h. Performs general preventative maintenance tasks on computers, laptops, printers.
i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills
i. Bachelor Degree or equivalent in Computer Science or related field.
ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.
iii. Minimum of 18 months’ years of IT experience.
iv. Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
vi. Proven analytical, troubleshooting and problem solving skills.
vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.
viii. Excellent communication relationship-building and internal customer service skills.
ix. Adaptable and flexible in a fast-changing industry and work environment.
x. Willing to work off-hours and weekends when required for projects or emergency support.
In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.
BAND 2:
Job Description
The Band 2 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.
Position Responsibilities and Functions
a. Provide first/second level contact and problem resolution for customer issues.
b. Work with Third Party Vendors to remediate complex AV issues as needed.
c. Provide timely communication on issue status and resolution.
d. Maintain ticket updates for all reported incidents.
e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f. Should have basic knowledge of Mac operating system, to support Apple pc users.
g. Install, upgrade, support and troubleshoot for printers, computer hardware.
h. Performs general preventative maintenance tasks on computers, laptops, printers.
i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills
a. Bachelor’s Degree or equivalent in Computer Science or related field.
b. CompTIA A+, Microsoft Certified Professional (MCP) or better.
c. Minimum of 18 months years of IT experience.
d. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
f. Proven analytical, troubleshooting and problem-solving skills.
g. Proven ability to multi-task, effectively determine priorities and meet SLA’s.
h. Excellent communication relationship-building and internal customer service skills.
i. Adaptable and flexible in a fast-changing industry and work environment.
j. Willing to work off-hours and weekends when required for projects or emergency support.
In addition, the Band 2 Technician will mentor and assist Band 1 technicians in their work and provide support to Band 3 Engineers in resolving tickets.
Main Core Responsibilities
To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Ha..
Main Core Responsibilities
To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support.
Project Coordination - Work closely with team members to ensure timely execution of ongoing projects.
Data Entry and System Maintenance - Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.
Emergency Support - Standby for emergencies and critical support requests after regular work hours.
Process Improvement – Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc
Company-Wide Technical Support - Provide technical support across the company.
Additional Duties – Perform any other duties as assigned.
Intermediate Work (Middle Management Duties)
New Store Setup - Assist in setting up new store by supervising contractors for POS, E menu, SOK, CCTV, and network setup.
Inventory Management - Assist in IT inventory management and monitoring data backups.
Administrative Responsibilities - Assist in IT administrations including paperwork & documentations.
Vendor Management – Manage relationships with relevant external vendors.
Requirements
- Strong capability in basic PC & network troubleshooting.
- minimum 3 years’ experience of experience with operational management knowledge in the F&B or similar field.
- Senior Executive position available based on experience and qualification
- Diploma or Degree in an IT-related field
- Good problem-solving skills, demonstrating resourcefulness in finding solutions.
- Strong sense of responsibility, self-motivated, and ability to perform in fast-paced environment.
- Service excellence attitude for technical support matters.
- Individual who takes initiatives and can work with minimal supervision.
- Have a service excellence attitude for technical support matters.
Role Objective:
The Product Specialist supports the Product Operations team in driving specialized product expertise for strategic product(s) in our J..
Role Objective:
The Product Specialist supports the Product Operations team in driving specialized product expertise for strategic product(s) in our JLL/T Core Product organization. You will be responsible for providing product subject matter expertise, technology operations guidance, and business-facing support of a strategic product within Core, which encompasses JLL’s entire $18B business. The Product Specialist works in a strategic product to standardize quality of care, knowledge management, subject matter expertise, and bridging the user-facing experience across JLL/T stakeholders.
WHAT THIS ROLE INVOLVES
As a Product Specialist, you will be responsible for:
· Actively resolves an assigned queue of user-facing support cases/chats/phone calls of supported product(s); additionally, manages all back-end hand-offs and provides one seamless message/resolution touchpoint to the end-user
· Provides training on product features as requested by end-users
· Maintains in-depth expertise of supported product, including core functionality/basic non-dev system admin functions of product, an understanding of product roadmap, delivery, and release cycles, UAT testing protocols (product dependent), outage and communication protocols, engineering and change management touchpoints/hand-offs, and case queue workflows
· Influences updates to business application best practices to enable continuous improvement, user experience consistency, and efficiency/accuracy in capturing relevant business data of supported business line(s)/function(s)
· Continuously builds and maintains in-depth knowledge of how business functions, processes, system integrations, and workflows align to the use of supported Core Products
· Responsible for turning processes into action, accelerates hand-offs between product stakeholders to resolve issues
· Translates business requirements/feedback through the enhancement/defect process for technical team members informing the product delivery process, as required
· Shepherds escalation protocols in back end, while maintaining a seamless experience for the end-user
· Responsible for providing input and insight into internal training materials and user guides to ensure a consistent experience for end users
· Documents case resolution and leverages existing documentation to ensure a consistent experience for end users
· Intermediate knowledge of custom report development for ad hoc requests, auditing, and verification of data
· Works with other product specialists to actively improve messaging consistency and efficiency of issue resolution
· Completes any and all other duties and tasks assigned
Soft Skills
· Commitment to Excellence in customer service [documented example and letter of recommendation required]; going the extra mile is standard
· Excellent interpersonal, communication, problem-solving, and organizational skills.
· Driven by sense of urgency, evidenced by swift response times to issues raised through resolution
· Ability to work independently, unsupervised, and as a team player
QUALIFICATIONS
· Intermediate to advanced knowledge of Microsoft Office suite (Word, Excel, Outlook, Visio)
· Basic knowledge in SQL/SOQL for querying large datasets; or willingness to learn
· Willingness and ability to learn new or tangential technology products to supported product(s) (i.e. Tableau CRM)
· Knowledge of Azure devOps, ServiceNow, and Salesforce is preferred
· Certification as a product admin is preferred where applicable
Education
· Undergraduate degree in a business or technology related field (i.e. Finance, Real Estate, Application Support, Data)
Job Responsibilities:
To manage and to ensure timely and accurate processing and confirmation of Sales Orders to Invoices.
Timely tracking of ord..
Job Responsibilities:
To manage and to ensure timely and accurate processing and confirmation of Sales Orders to Invoices.
Timely tracking of orders and delivery fulfilment.
Support the sales team in daily administration works such as filing of documents, data entry and responding to queries from vendors and customers when the assigned Account Managers are unavailable.
Facilitate in invoicing, issuing of credit note and document matching for retail channel customers.
Occasionally attend to customers who visit the office for self collection.
Attend to customer and vendors enquiries on orders, and/or product availability
Ad-hoc admin duties and any other duties as assigned by the supervisor or Manager.
Job Requirement
2 or more years experience as Sales Coordinator or Customer Service role in similar capacity may be good
SAP knowledge an advantage
Interested candidates can email their updated resume to [email protected]
Hiring: Curtains Consultant in Singapore with high basic andcomm. Minimum total income of $4000 monthly.
-
Must have interior design, curtain sales ex..
Hiring: Curtains Consultant in Singapore with high basic andcomm. Minimum total income of $4000 monthly.
-
Must have interior design, curtain sales experience or outdoor sales experience.
Pm 96732338 for more details
The ideal candidate will have experience conducting sales on-site and a deep understanding of the sales process. If you are a results-driven professional with a passion for delivering excellent customer service, we want to hear from you!
%20PTE%20LTD.jpg)
Must have interior design, curtain sales experience or outdoor sales experience.