Job Description:

• Design and drive implementation for Consumer and SME’s Loan Collection strategy, including but not limited to workflow design, phone collection, site collection, legal procedure, outsource management, etc.
• Conduct collection performance data analysis, monitor key performance indicators, present findings, and recommendation to senior management.
• Drive the Collection system development and ongoing enhancement.
• Enable to communicate technicality with PM/Developers/Other stakeholders
• Evaluate credit risk based on analysis of both quantitative and qualitative factors, and provide feedback to credit risk lifecycle optimization.
• Perform ad hoc credit risk analysis and portfolio deep dive when necessary

Requirements:

• Bachelor’s degree or above
• Over 3 year relevant experience in Bank Collections capacity, SME debt collection experience preferred
• Possess problem-solving, positive and constructive attitude
• Good knowledge and hands-on experience with legal actions for debt collection
• Self-motivated and detailed oriented team player who is able to multitask in a fast-paced environment
• Good data analysis skills, hand-on experience with SQL is a plus
• Strong interpersonal and communication skills

Why this role

Oracle Cloud Infrastructure (OCI) has been #1 platform of choice for running Generative AI workloads (LLM Development, model training/fine tuning and inferencing). Some of cutting-edge companies doing LLM development such as Mosaic ML, Adept AI, Cohere plus 30 other AI development companies have signed contracts to purchase more than $2 billion of capacity in Oracle's Gen2 Cloud (OCI). NVDIA themselves are using OCI’s RDMA cluster networking technology for their AI infrastructure. To drive market success of this offering in Asia Pacific, we are looking to invest in building a team of highly motivated & talented individuals in Asia Pacific.

What You'll Do

• You will identify AI-startups/AI Labs funded by enterprises focused on LLM (Large language model) development as the primary focus for deployment on OCI Generative AI infrastructure platform. As a secondary focus, you will focus on identifying enterprise accounts looking to re-train/fine tune foundational models & inferencing to deploy on OCI Generative AI infrastructure.
• Be responsible for revenue and in-charge of all aspects of the opportunity lifecycle (pitch, solution development, commercial constructs, negotiation & contracting) and orchestrate the alignment of key technical resources (within APAC and Global) at the relevant stages of the lifecycle.
• Pull all stops from the sale.

Who You'll Work With

Primarily out in the field working with customers, you will be working with extended teams internally (Field Sales, Presales, AI Infrastructure Tiger Team & Global PM teams) across the opportunity life cycle.

Who You Are

If you enjoy taking on challenges in a Sales/Business Development role to open new markets/segments with cutting edge cloud infrastructure & exploring unchartered territories, this role is for you.

To be successful in this role, you will need a strong background in Infrastructure & Generative AI domain & solutions (models/tools/frameworks etc) in a sales/ business development role. Strong understanding of Cloud Infrastructure (GPUs), Generative AI domain & a go-getter Sales attitude is a must. Knowing the competition and keeping abreast of the developments in the market is a critical requirement.

You have over 10 years’ of rich experience selling Infrastructure (GPUs preferred) to enterprises and recently selling Generative AI usecases to AI startups/Enterprises. Experience & willingness to work in a fast-paced environment is a must.

You exude a strong technical sales aptitude, have a sense of urgency & highly motivated to develop new multi-million dollar business. Have a positive attitude that is contagious & build positive relationships with customers and colleagues. You possess strong business acumen to spot opportunities for large AI Infrastructure deals where others see none. You are articulate & have a phenomenal communication/presentation skills. You thrive in a team environment that is fast-paced & have a flair bringing teams together for a shared purpose. You enjoy sharing ideas and best practices.

Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk.
• Advice patients on the applications available in the OneNUHS app.
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required.
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
• Assist in administrative and technical support in teleconsultation services.
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
• Participate in service quality initiatives.

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
• Proficient in computer skills.
• Team player with good interpersonal and communication skills.
• Pleasant and friendly disposition.
• Possess service-oriented mindset and proactive in engaging with people.
• Able to multi-task and work in a fast-paced environment.

The role will be reporting to the Business Manager as a key member of the Sales Team in QT Instruments. This is a customer facing role supporting Sales, Operations, and Product Management who will be responsible for the execution of orders with the primary focus on building a strong relationship and providing superior customer experience.

We are looking for someone who is a self-starter and is able to work under general direction using discretion to complete tasks, frequently solves problems through research of multiple alternatives, builds stable working relationships with internal and external contacts, and impacts the immediate workgroup through accuracy of tasks and information provided.

Responsibilities:

1. Prepare sales quotations and update information to the company’s Sales CRM system
2. Manage Key Account Customers’ daily blanket orders and contracts including coordinating deliveries.
3. Ensure orders renewal and continuity together with the sales and marketing team.
4. Building and maintaining client relationships: Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
5. Meeting sales targets: Work to meet or exceed team sales targets by closing deals and generating revenue and optimal gross profits for the company.
6. Reporting and sales tracking: Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
7. Assist in the preparation and submission of sales tenders.
8. Any other duties assigned by Senior Management team.

Requirements:

• Minimum Diploma in any discipline.
• Minimum of 2-years’ experience in customer facing environment. (healthcare industry preferred)
• Must have experience processing orders in various systems. (e.g. Salesforce)
• Looking to find a service-oriented person with good Interpersonal skills, written and verbal communication skills and phone etiquette.
• Able to manage multi-tasking in tight deadlines and cross-functional team communications
• Ability to work both independently and collaboratively, think creatively and take on challenges, and proactively solve problems.

Roles and Responsibilities:

• Provide applications troubleshooting and on-site support to users.
• Advise users and stakeholders on applications' workflows, processes, functionalities and usage.
• Liaise with internal and/or external stakeholders to identify system requirements.
• Support user requirements gathering and analysis.
• Log, escalate and follow through with issues and requests raised by users.
• Support in the testing and installation of new application and enhancement patches.
• Conduct training for users on the use of the applications.
• Perform regular maintenance checks on the applications.
• Support users on change control and system updates.
• Maintain and clean up the User Access Matrix.

Qualication and Requirements:

• Possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Minimum 2 years experience in the related field is required for this position.
• Able to commit to 24/7 standby and on site when required
• Able to work independently, multi-tasking, flexible and adaptable to changes.
• Good presentation, communication and interpersonal skills.
• Prior experience and knowledge in full SDLC cycle.
• Good team player, resourceful, flexible and excellent working attitude.
• Knowledge of business and IT in healthcare industry is an added advantage.
• Prior experience with technologies such as .NET, Java or Web Services
• Database knowledge and application development skills like SQL and SQL Reporting
• Analytical and problem solving skills
• Willingness to acquire new skills and knowledge

Overall Summary:

"The Service Operations Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance.

He/She posseses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analyzing important reports covering service performance metrics and operations activities."

Roles and Responsibilities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Troubleshoot and resolve service health issues and gathering relevant parties to resolve impediments impacting service performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Prepare and deliver status updates / report to management

• L1.5 support

• Provide guidance to the team to ensure the best support possible for systems availability

• Log and track problem tickets relating to S1/S2 or high impact issues

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Manage high severity incident communications such incident broadcast communication to all stakeholders and provide regular updates to management until incident closure

• Manage the incident and problem management process to ensure all preventive measures and problem resolution are recorded in the Known Error Database (KEDB)

• Implement Response and Recovery Plans and activities relating improvements to service recovery

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Qualification/ Requirements:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 years of Technical / Application Support experience

• Proven experience of working efficiently in a cross functional team

• Able to commit on 24/7 Standby and go on site when required

• ITIL v3/v4 certification and strong service oriented experience / background will be preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

Note: This role is for a 1-year contract position.

Roles and Responsibilities

1. Sales Submission and Data Management

• Checking of submission documents based on regulatory and internal guidelines to assess the status of submission & perform the necessary follow-up
• Packing submission for dispatch and packing internal documents
• Perform timely data entry on sales submissions and maintenance of client and policy data
• Checking of data entry to ensure accuracy
• Meeting of KPIs – accuracy, quality output and service levels
• Manage enquiries through common mailbox, internal and external stakeholders promptly

2. AML Screening

• Collate Due Diligence information and disposition the name screening alerts with rationale to support accordingly to the AML guidelines and policies.
• Document the disposition clearly and timely with supporting evidence using a risk-based approach.
• Perform the name screening duties and escalate true screening matches to AML function for further review.
• Reach out to respective business units to obtain additional identifiers / clarifications and support documents to conclude screening alerts.

3. General Administration

• Arrange for retention at the offsite storage and maintain proper records of the endorsed batch list and courier services consignment notes
• Inventory management of forms, brochures, and documents
• Send broadcast/announcement to all relevant stakeholders

4. Systems & Others

• Work on enhancement for inhouse system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised
• Update Operation Manual on a timely basis
• Review and streamline workflows where applicable
• Work closely with cross-functional teams for processing functions with interdependencies
• Identify interdependencies when analyzing issues and proactive to propose resolution
• Assist the HOD/Team Lead and perform adhoc tasks and projects as and when assigned

Requirement

• Minimum diploma holders
• Candidates with at least 2 years of experience in banking/financial industry preferred but fresh graduates are welcome
• Having compliance qualifications like ACAMS and ICT certifications is added bonus although not mandatory.
• Proficient in Microsoft Office Applications (Words, Excel, and Powerpoint)
• Self-motivated and able to work independently
• Able to prioritize and work in a fast-paced environment
• Ability to multi-tasks and take ownership of assigned tasks
• Good communication, time management and organizational skills
• Analytical and meticulous
• Positive attitude and willing to learn

Job Description

• Oversee the management of talent pipelines through various means, such as sourcing, screening, and referrals, to identify and engage professionals across all skill levels.
• Collaborate with the Recruitment team (including Recruiters, Coordinators, and other Sourcers) as well as hiring managers to ensure alignment with the company's needs and objectives.
• Take charge of and implement innovative sourcing strategies, launch new initiatives, and optimize existing processes to enhance the efficiency and effectiveness of the recruitment process.
• Pre-screen potential candidates to assess their qualifications.
• Manage the interview scheduling process and communicate to both candidates and hiring teams.
• Oversee candidate communication at all stages of the recruitment process and provide feedback.

Requirements

• Strong talent sourcing skills and strategies.
• Wide database, pool and connections.

Reg no. R1659970

Purpose of the job:

Develop ways to extend the product life cycle and develop growth opportunities and share best practices to drive cost performance and efficiencies

Key accountabilities:

• Support/leads the Projects/Programs Engineering team to ensure that the correct technical governance is being applied (e.g. suitable design and expert input, defining and enforcing architecture/métier standards, methodologies, processes, tools and solution frameworks against which programs and projects can deliver) – focusing inwardly on the internal consistency; and outwardly on its coherence with other solutions/métiers and standards.
• Review the technical input and subject matter expertise of the proposed design, covering areas such as the definition of requirements compliance, functional fit, technological capability, cost, and delivery capability
• Assess the feasibility of the proposed solution (performance, delivery model and organizational fit), and propose mitigation plans
• Engages with projects/programs to ensure technical risks are being identified and managed
• Chair/Support Design Reviews for subject matter in his/her field of critical developments and projects
• Ensure the implementation of generic products and systems by multi-project synergies in order to optimize cost of technical solutions.
• Propose/Support technical innovation and roadmap development as required in answer to the business strategy of his/her field, with a constant preoccupation to make optimization on the company portfolio and internal processes.
• Maintain view of industry and standards, and domain technical watch to guide orientation with market trends.
• Provide pre-tendering support regarding business opportunities where expected solution does not exist in current portfolio.
• To lead/assist tenders to ensure consistency between the tender development needs and the programs development roadmap
• Owns and develops the processes and procedures through which the regional services organizations undertake engineering activities.
• Drives best practice in the regional services organizations, ensuring standard solutions and architectures are developed, which maximize reuse and minimize rework.
• Ensure a harmonized approach to resolving obsolescence and safety issues, ensuring issues are identified on all affected fleets and common resolutions are applied.
• Identify opportunities to maximize the use of best cost engineering resource in delivering both global and regional engineering initiatives.
• Set the competence requirements for global and regional services activities and ensure that competence is assessed.
• Identify opportunities for fleet upgrades, modifications and improvements, defining standard solutions and architectures and then providing the technical governance and leadership to realize these opportunities in the regional services organizations.
• Chair/support user groups and global community calls to identify multi-project synergies, resolve issues and spread best practice
• To provide engineering leadership and governance for services projects, where the necessary competence and experience is not available.

Performance measurements:

OTD, QCD, PMC, Project reliability / availability / cost targets

Educational Requirements:

University degree in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering

Competencies:

Mandatory:

• 1-5 years of experience in Railways system/Application engineering for Engineer
• Knowledge of rolling stock equipment
• Graduated from a STEM university-type course
• Member of an appropriate Engineering Institution

Desirable:

• Knowledge of rolling stock maintenance
• Certification in System Engineering
• Experience
• Working knowledge of safety management systems and safety risk assessment
• Proficient in the use of MS Office, SAP, BI/BO

Competencies & Skills

• Problem solving capacity (technical and costs evaluation of a solution)
• Capacity of managing Technical risks
• Self-motivated
• Attention to detail
• Ability to work independently
• Desire to learn
• Effective, professional interpersonal skills
• Strong team player

Job Description:

• Work closely with local counterparts for budget submission and consolidation
• Work with various stakeholders to align on metrics definitions, targets and business views
• Prepare budget reports and business performance updates to senior management team
• Run scenario planning and forward forecast, build 1/5-year plan baseline
• Perform regular reconciliation exercise across all markets, identify and research the gap between forecast and actual expenses
• Identify the areas for efficiency improvement, cost savings and investments
• Develop and maintain effective relationships with various stakeholders – local counterparties and other regional functions across the organisation

Requirements:

• Bachelor’s degree in Business, Finance, Accountancy, or relevant disciplines
• Preferably 1-2 years of working experience in a FP&A role
• Good knowledge of accounting and financial principles
• Strong critical thinking and analytical skills
• Excellent written and verbal communication
• Organised, demonstrates skills in prioritisation & ability to multi-task
• Proficient in MS Office Suite (Excel, PowerPoint and Word)

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

· Identify the needs of prospects and extend professional advice and solutions to them.

· Engage and establish relationships with prospects from the daily-assigned pool of leads.

· Conduct sales pitch to prospects and convert them into long-term clients.

· Capture mindshare and build market presence in the Postpartum industry.

· Provide exceptional customer experience and maintain high service standards.

· Maintain a good after-sales relationship with clients and ensure their inquiries are handled promptly.

· Any other ad hoc duties assigned by supervisor or Management.

We are Channel Partner of Ricoh Singapore and we market their products and solutions under the Ricoh's brand. Products and solutions like the Multifunction Copier/Printer, Large Format Multifunction Printer and so on.

Job Description

• Sources for new business, manage customer relationships, identify needs and business opportunities.
• Attend to enquiry and lead, and service existing customers.
• Prepare and present business proposals to secure deals.
• Ability to handle objections, negotiate pricing and close sales.
• Plan and organise weekly sales activities

Job Requirements

• Resourceful and self-driven.
• Good interpersonal, written and verbal communication skills.
• Willing to workhard to achieve sales target.
• Good presentation and negotiation skills.
• Able to use MS Office.

Note: Coaching and Product Training will be provided

JOB DESCRIPTION

Increasing sales revenue by ceasing B2B sales opportunities.

JOB SCOPE

Sales Engineer shall be responsible for: -

• In charge creating sales pipeline from lead generation, sales engagement, negotiation to closing.
• Build and support our sales team in the implementation of strategic sales plans to meet corporate growth objectives.
• Conduct market research to exploring in lead generation and evaluate customer needs actively.
• Maintaining a collaborative and constructive exchange as an integral part of product & marketing team.
• Maintaining and improving leads records in CRM timely and accurately manner.
• Any other adhoc job assigned.

Job Descriptions:

• Coordination and management of all M&E works
• Ensure all M&E works are performed on time and in compliance with all necessary standards, codes of practice and safety regulations
• Ensure that all M&E works will achieve the high-quality level expected
• Responsible for the supervision & coordination of M&E works at project site.
• Understand Main Contract /Subcontract requirement.
• Check for discrepancies, defects, inconsistency in drawings.
• Monitor progress, quality of workmanship and compliance with requirements
• Supervise/track on-going site works on Master Program
• Prepare structural penetration shop-drawing for approval.
• Assess and verify M&E sub-contractors claims.

Job Requirements:

Diploma in Engineering (Electrical or Mechanical), Specialist Diploma in M&E coordination

Minimum 3 years of relevant experience

Salary: $3,500.00 - $4,200.00

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyse key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 years of experience in sales will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Position Overview:

As an Integrated Marketing Specialist, you will be a key player in crafting and executing marketing strategies that drive awareness, engagement, and adoption of our Web3 solutions. You will collaborate closely with cross-functional teams to create integrated campaigns that resonate with our target audiences across various channels.

Responsibilities:

1. Campaign Strategy and Execution: Develop and implement integrated marketing campaigns to promote our Web3 products and services.
   Collaborate with product teams to understand key features and benefits for effective messaging.
   
2. Content Creation: Create compelling and impactful content for various channels, including social media, email, blogs, and more.
   Work with design and content teams to produce visually appealing and informative materials.
   
3. Digital Marketing: Manage digital marketing initiatives, including paid advertising, SEO, and SEM, to increase online visibility.
   Analyze campaign performance metrics and optimize strategies for maximum impact.
   
4. Community Engagement: Collaborate with the Community Oversight Manager to align marketing efforts with community-building initiatives.
   Leverage social media and other platforms to foster engagement and brand advocacy.
   
5. Collaboration and Communication: Work closely with internal teams to ensure consistent messaging and branding across all channels.
   Communicate marketing strategies and results effectively to stakeholders.
   

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• 2+ years of experience in integrated marketing, digital marketing, or a related role.
• Familiarity with marketing analytics and performance tracking tools.
• Passion for technology and an eagerness to learn about the Web3 industry.

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564

Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Responsibilities:

• Lead the company's compensation and benefits programs.
• Review the existing compensation and benefits programs to ensure compliance with legislation and market competitiveness.
• Plan and coordinate the annual performance appraisal exercise and salary review.
• Manage the day-to-day compensation and benefits-related activities.
• Develop competitive and cost-efficient programs to retain employees and attract top talent aligned with company strategy.
• Participate in benefit benchmarking and market trend analysis.
• Provide support and advise on new hire’s remuneration package
• Support other HR programs when necessary

Requirements:

• Degree in HR management, business administration, preferably from compensation management or a related field
• Minimum 3 years of experience experience in handling compensations and benefits
• Strong proficiency Microsoft Excel is a pre-requisite
• Meticulous, detail-oriented and possessing good analytical skills
• Familiar with various types of incentives and benefits
• Mature and capable of handling/managing highly sensitive and confidential information.
• Able to work both independently and in a team

Responsibilities:

1. Develop and implement innovative marketing strategies to enhance the company's visibility and reputation in the education industry.
2. Plan and organize various marketing activities, including but not limited to online and offline promotions, product launches, etc., to boost brand exposure and influence.
3. Execute social media marketing plans, engage with key audiences, and enhance the brand's presence on social platforms.
4. Coordinate collaborations with key figures, establishing and expanding relationships with important industry contacts.
5. Utilize industry resources to develop and maintain customer relationships, ultimately increasing market share.
6. Analyze market trends and competitors, providing regular reports on market feedback.

Requirements:

1. Possess marketing experience in the education industry, with familiarity in key business and competitive landscapes.
2. Proficient in formulating and executing innovative marketing plans, with a bonus for having successful case studies.
3. Excellent communication and negotiation skills, capable of establishing positive business relationships with key individuals.
4. Familiarity with social media marketing, with successful experience in social platform promotion.
5. Ability to organize and coordinate events, planning and executing various marketing activities.
6. Strong analytical and problem-solving skills, adept at using data for decision-making.
7. Have rich industry contacts and resources, enabling quick acquisition and utilization of key industry information.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number:R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

JOB DESCRIPTION

The Indoor Sales Coordinator plays a pivotal role in supporting the sales team and ensuring the smooth operations of the sales process within an indoor or office setting. This position involves a combination of administrative tasks, customer interaction, and coordination with various departments to facilitate successful sales transactions.

JOB SCOPE

1. Customer Interaction:

• Respond promptly and courteously to customer inquiries via phone, email, or in-person.
• Provide product information, pricing, and answer questions about products or services.
• Assist customers in making purchase decisions by understanding their needs and recommending appropriate solutions.
• Handle customer complaints or issues, aiming to resolve them in a professional and satisfactory manner.

2. Sales Support:

• Collaborate with the sales team to ensure effective communication and coordination.
• Assist in preparing sales quotations, proposals, and contracts.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions in the CRM system or relevant software.
• Monitor the status of orders to ensure timely delivery and customer satisfaction.
• Generate sales reports and presentations as required by the sales manager.

3. Administrative Tasks:

• Manage and organize sales-related documentation, contracts, and agreements.
• Coordinate with other departments such as logistics, finance, and marketing to ensure seamless order processing and delivery.
• Handle administrative tasks, including data entry, filing, and maintaining inventory levels.

4. Product Knowledge:

• Stay informed about the company's products or services, their features, benefits, and applications.
• Continuously update product knowledge to provide accurate information to customers.

5. Team Collaboration:

• Work closely with the sales team to provide them with the necessary support for achieving sales targets.
• Communicate customer feedback, trends, and insights to the sales and product teams.

6. Upselling and Cross-selling:

• Identify opportunities for upselling and cross-selling based on customer needs and preferences.
• Suggest complementary products or upgrades to enhance the customer's purchase.

7. Training and Development:

• Participate in training sessions and workshops to enhance sales and customer service skills.

PROPOSED EXPERIENCE

• High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
• Proven experience in a sales support, customer service, or administrative role.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and the ability to build rapport with customers.
• Proficiency in using CRM software, Microsoft Office Suite, and other relevant tools.
• Detail-oriented with good organizational and multitasking abilities.
• Problem-solving skills and the ability to handle customer complaints effectively.
• A positive attitude and a customer-centric approach.

Specific accountabilities:
Sales Planning
* Develop the sales and renewal strategy for geographic sub-region in line with BU LTP, working in close collaboration with Account Management and Markets teams.
* Review and contribute to the regional pipeline and prioritisation of opportunities in line with LTP.
* Review product and solution mix in line with opportunities in the region and recommendations to the organisation.

Sales Engagement Strategy
* Qualify opportunities raised by account management in terms of solution fit and revenue potential.
* Develop and take ownership of the sales strategy, the relationship mapping and the planning for each engagement, with support of account management.

Bid Management
* Lead large to extra large deals. Take full ownership of bid management process from start of the engagement to contract signature.
* Is responsible for the definition, structuring and analysis of the commercial framework.
* May be supported by Sales Manager on the more complex deal in order to concentrate on bring leadership and strategic thinking to the bid.

Contract Negotiations
* Manage the contracting plan and lead the entire negotiation process from drafting to contract signature.
* Prime entry point for customer negotiation team.
* Structure the negotiation framework in line with BU objectives and legal criteria.
* Coordinate internal contract negotiation team.

Post contract
* Hand over contract to Account Manager and Program Manager.
* Provide clarifications and support resolutions of commercial issues to the rest of the BU organisation.
* Share objectives of the execution of the Customer implementation in line with business case.

About ideal candidate:

• University degree in Economics, Engineering, Business or related discipline or equivalent work experience, preferably an MBA
• Proven record of on target Sales, IT, Management, Finance, IT and in complex, high-value sales
• Has the ability to 'think-outside-the-box' and is able to liaise with all internal stakeholders (including top management).
• Excellent understanding of the airline business and GDS industry, Complex IT projects

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As a Product Specialist, you will manage product lifecycles, launch strategies, and marketing, and ensure clinical excellence. If you have audiology experience and a passion for hearing aid products, join us!

The Role

Product Management for product brands includes:

• Being the main contact point for any product and audiology-related topics.
• Serving as an in-bound product and audiology consultant.
• Taking ownership of phase-in and phase-out processes and communication.
• Acting as a bridge between SEA and Corporate functions, representing the voice of SEA.
• Collaborating with Senior Product Specialists in the PM team to support product management tasks.

Launch Management:

• Managing the timely and complete delivery of toolkits to enable the best possible market introduction.
• Ensuring that all stakeholders are well-equipped with information, tools, and assets for a smooth sales start in individual countries.
• Collaborating with Senior Product Specialists in the PM team to support product launch management tasks.

Product Marketing:

• Collaborating with key stakeholders to provide the best possible support materials.
• Collecting and analyzing information on the industry and suggesting the best course of action.

Clinical Excellence:

• Actively contributing as part of the Clinical Excellence Team, providing best-in-class education internally and externally.
• Working with the PM team to ensure that CE and Marketing projects are aligned with business objectives.

The Candidate Profile:

• Masters / Bachelor of Audiology with 2 years of experience (preferably in audiology or the medical device industry).
• Process-oriented with a proven track record of managing tasks in a structured and orderly manner.
• Possessing a team-oriented mindset with good communication skills.
• Having analytical and problem-solving skills.
• Demonstrating a passion for products and a strong customer focus.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open:

CUSTOMER SERVICE SPECIALIST

Reports to Sales Manager

Responsibilities:

A. Marketing

Making/Answering calls to/from potential clients and arrange for visit

B. Customer Service

Customer Support - Inhouse

Sales Support - liaise with customer

- Queries/quotations for Sales, Parts, or Consumables

- Prep sales invoice, packing and shipment

Service Support - liaise with customers

- service scheduling, quotations

- service job status to customers.

Requirements

Able to work with CRM systems & Google Suite

Self-motivated with good communication skills

ITE or Poly with IT background is an asset

Our Offer

Salary + Transport Allowance

Competitive Package

Training will be provided

Position : Product Specialist (Cell Biology & Proteomics)

Job responsibilities:

Supported by a team of application scientists & engineers, you are responsible for driving the sales & marketing of instruments, chromatography supplies, and reagent-based systems in Singapore, including:

• Responsible for achieving sales with technical sales visits, presentations & product demos
• Handling direct technical consultation with customers
• Contributing as a key team member on the new product evaluation team
• Developing and driving the marketing plan for your products
• Coordinating with field service and application scientists to ensure customer satisfaction

Job requirement :

• Candidate should have the following qualifications:
• Degree in biomedical field, with a few years’ experience in a related field either in the lab or technical support/sales role.
• Experience and knowledge in the protein research field with techniques such as Chromatography, LC-MS as well as Electrophoresis, Western Blot, and detection assays.
• A team player who is results-oriented, resourceful with good written and spoken communications and interpersonal skills.
• You should be motivated, confident and interested in technical sales and support.

We are looking for an Sales Executive to join our close knit family!

We are a team of Sales Executive (dealing with leather goods and providing restoration services) in Singapore.

We are need chatty or outspoken individual like you who enjoy interacting with people and has an interest for sales and customer service.

You should have an interest working with leather and enjoy dealing with luxury leather items (bags and shoes).

The job scope includes:

• Attending to customers ( also via whatsapp, email or phone call)