Responsibilities:

• Maintain existing customer relationships and establish long-term partnerships.
• Communicate with customers via phone, email, and other channels to understand their needs and provide appropriate solutions.
• Regularly follow up with customers to maintain satisfaction and enhance loyalty.
• Identify potential cross-selling and upselling opportunities based on existing customer base.
• Assist in developing sales strategies and plans, collaborate closely with the sales team to achieve targets.
• Collect and analyze market information to understand industry trends and competitor activities, provide market feedback and recommendations.
• Ensure timely updating of customer information and sales activity records to ensure data accuracy and completeness.

Requirements:

• At least 1 year of experience in sales and marketing, familiar with sales processes and techniques.
• Strong communication and negotiation skills, able to build trust and cooperation with customers.
• Strong teamwork and service-oriented mindset, able to collaborate effectively with different departments to achieve sales goals.
• Good learning ability and adaptability, able to quickly understand company products and market demands.
• Proficient in using office software and Excel, with basic data analysis skills.
• High sense of responsibility and execution ability, able to handle certain work pressure and challenges.
• Welcome recent graduates who are interested in sales and marketing positions!

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Job Description

• Creating fresh leads and sales opportunities using methods such as cold calling, email outreach, direct sales, and referrals.
• Continuously prospect to establish a robust sales pipeline and foster meaningful connections with potential clients.
• Expanding and diversifying the client base.
• Nurturing enduring and positive relationships with key accounts.
• Scheduling meetings with prospective clients, actively listening to their needs and concerns to assess their requirements.
• Developing a comprehensive product knowledge to confidently offer accurate solutions.

Requirements:

• Strategic and with good communication skills.
• Sales driven person.
• Unwavering determination and teamwork to meet sales targets.

Reg no. R1659970

Brief description of the Restaurant

Sales & Marketing of Alcoholic Beverages including Japanese Shochu, Japanese Whisky, Gin, Rum etc. to On trade (Hotels, Restaurants & Bars) and Off-Trade (Retail Shops) clients in Singapore. We are looking for someone who is passionate, dynamic, and committed to developing a career in the Alcohol Beverage domain.

Job Descriptions

1. Develop the On-Trade & Off-Trade segment in Singapore (Bars,Restaurants, Hotels, Private Member Clubs, Retail Stores etc.).
2. Prepare all supporting marketing collateral, including maintaining any detailed product catalogue.
3. Support the Training & Education of Trade customers.
4. Create digital content for promoting various products from time to time.
5. Generate ideas for Events with Trade partners.
6. Support Daily operations.

Job Requirement

1. Have a strong interest in and passion for Japanese Shochu, Whisky & Cocktails
2. High standard of customer service
3. Good communication and presentation skills
4. Between 0 – 5 years of experience in Bartending, Sales of Wine/Spirits / Japanese Shochu /Sake or any area related to Hospitality.
5. Good Interpersonal skills and a strong team player
6. Able to work in small teams / self-motivated with an entrepreneurial approach.

Benefits

• There is No AWS and Bonus
• Annual Leave 14 Days, Sick Leave 14 Days.
• Sales Incentive/Commission after achieving threshold sales revenue as average of sales

Working hours

• Mon- Fri (9 a.m. to 6 p.m.) with lunch break

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Responsibilities

Sales Data Analysis: Prepare monthly revenue reports on company verticals and sales teams. Analyze sales data to identify opportunities for improvement and facilitate data-driven decision-making across the sales organization.

Pipeline Management: Optimize CRM pipeline management to enhance sales efficiency and effectiveness, ensuring a consistent and healthy sales funnel. Gatekeep and Quality check data inputs by sales to ensure reporting accuracy and timeliness.

Process Standardization: Liaise with other departments to develop, implement, refine, and maintain standardized processes to ensure consistency, scalability, and streamlined operations.

Technology Integration: Identify, evaluate, and implement new technologies to support sales operations, enhance team productivity, and drive revenue growth.

Sales Support: Offer administrative assistance to the sales department, including tasks such as calculating sales commissions, analyzing sales performance against targets, providing post-sales support for contract management, offering technical guidance on using HubSpot CRM, facilitating contract-to-cash processes, handling vendor onboarding, and creating document templates, among other duties.

Requirements

• Proficient in spoken English & Mandarin to liaise with regional stakeholders.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
• Proficiency in CRM systems (preferably HubSpot), data analysis tools (Power BI or Tableau), or sales enablement technologies
• Proficiency in Microsoft Excel
• Excellent communication, presentation, and interpersonal skills
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.

Working Hours: Monday to Friday

Office Location: Lavender

Job Scope:

• Responsible for executing key sales and business development initiatives
• Leads creation, Follow-up and accounts servicing
• Creating and maintaining new/exisiting customer relationships
• Act a the main point of contact for your clients
• Prepare client / production and weekly sales meetings
• Tracking sales data to ensure the company meets sales quotas

Job Requirements:
- Minimum Diploma
- Able to effectively communicate features and benefits of solution
- Events and sales experience will be advantageous

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA License: 16C8004 | Hailey YANG | Registration No: R1876431

Join our APPLICATIONS Cloud team and you will not only sell but have the opportunity to promise your clients increased agility, insightful decision-making, greater productivity, and lower costs. Oracle’s APPLICATIONS Cloud solutions are designed to grow any business smarter and faster.

Responsibilities

• Establish professional and deep relationships with key personnel in assigned customer accounts

• Leads account planning process that develops account strategy, financial targets and critical milestones

• Lead and manage the end to end sales process through engagement of appropriate resources such as Pre-Sales Consultants, Oracle Consulting, Executives, and Partners

• Defining appropriate APPLICATIONS Value Propositions and driving the implementation of sales and marketing campaigns

• Understand the competitive landscape and customer needs so you can effectively position Oracle APPLICATIONS Cloud offerings

• Pipeline development through a combination of phone calls, email campaigns and market sector knowledge/intelligence

• Create and maintain a sales pipeline to hit and surpass goals within designated market sectors

• Engage with prospect organizations to position Oracle solutions through strategic value- based selling, business case definition, ROI analysis, references and analyst data

• Generate short-term results whilst maintaining long-term perspective to maximize overall revenue generation

• Accurate quarterly forecasting and revenue delivery

Required Skills

• Ability to offer unique perspective by reframing and challenging the way customers view their business; know how to structure a sales pitch to highlight customer benefits before supplier strengths

• Adept at driving two way communication by clearly articulating value proposition and teaching to customer’s pain points

• Ability to quickly develop a deep knowledge of customer’s business and discuss issues from multiple angles

• Understanding the decision making process and have the ability to influence key decision makers

• Experience selling high end software solutions or consulting services to entApplicationsrise and mid market companies

• Ability to communicate on C-level and experience selling to senior level business owners or IT Directors is a strong asset

• Experience within financial services preferred

Duties & Responsibilities:

• Manage order entry
• Receive and log customer orders received by phone, fax, and email
• Check pricing corresponds to contracts or quotes
• Check other details on customer orders, including addresses, terms, part IDs, part descriptions
• Contact customer or Masimo sales specialists for incorrect or incomplete orders
• Enter sales order details into the ERP system, including customer orders, sales demonstration equipment & product samples for customer evaluations
• Follow-up with customer on order status & backlog orders as needed
• Liaise with Masimo international internal resources and manage backorder status
• Respond to customer queries on pricing, PODs, shipment tracking, copy paperwork
• Liaise with relevant departments (internal and external) to resolve order and delivery issues
• Set-up new customers in Masimo ERP system
• Shipping Sales Orders
• Pick, pack and ship customer orders, confirming correct pricing and delivery details
• Liaise with couriers for on-time deliveries and shipments
• Check and sign off on Carriers invoices
• Receiving goods; receive in stock replenishment orders to ERP system. Visually inspect, unpack and place on shelves
• Manage customer questions or concerns regarding order status or other related issues.
• Coordinate with appropriate staff to resolve client concerns or issues relative to ongoing/completed projects or quality issues.
• Stocktaking and stock management
• Responsible for continuous improvements within customer service, logistics and distribution
• Understand commercial requirements of the market
• Contract management functions (Hospital contracts in Singapore)
• Strong knowledge of import and customs clearance activities
• Supporting administrative duties in extended capacity, as when required.
• Proven ability to lead, motivate, develop, mentor and influence associates in a changing environment
• Act as a backup or deployment to customer service functions
• Provide absence cover to other members of the team

Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

• At least 2 years of experience with logistics
• Experience interacting with external customers as well as internal departments
• Great organization skills

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose of the role

The Talent Development Specialist will be responsible for facilitating Talent Development & Talent Management programs and the application of Learning Management System to drive a learning culture and great employee experience to build a high performance and engaged workforce to allow the organization to stay ahead of competitions within this dynamic media landscape.

Scope of the role

• Support the Head of the Talent Management Team in the management and administering of the Learning Management System and processes to ensure accessibility of learning and development opportunities.

• Define requirements and deliverables, manage project plans, schedules and changes associated with new processes and programs.

• Develop, communicate and implement programs and processes, execute and measure effectiveness of talent programs.

• Administer Talent Development & Talent Management programs and systems in accordance to defined strategy and plan, participate in the creation and delivery of key outputs, reports, communications, learning materials, and other support resources.

• Serve as one of the key points of contact to the business stakeholders for Talent Development programs and technology, addressing questions and requests in a timely and professional manner.

• Engage internal stakeholders and external partners to design, development and deliver development programs.

• Support organization-level projects to build leadership and organization capability.

• Deliver HR driven programs such as New Hires Orientation and other HR Programmes1.

Note:

1. Talent Development Programs may include Organisation-Wide Mandatory Training, Leadership Development Program, New Hires Orientation, Performance Management, Succession Planning, Talent Reviews, Career Development, Career Pathing, and other strategic projects.

• 3 years of relevant experience in planning, designing, implementing and/or evaluating learning programs and initiatives.
• Bachelor degree in any discipline.
• Possess a positive attitude and demonstrates self-leadership, data-fluency, adaptability, and resilience especially under challenging circumstances.
• Strong understanding in Learning & Development concepts, frameworks and activities
• Experienced with Learning System/Platform Management (added advantage)
• Possess strong analytical and problem-solving skills
• Strong facilitaton and communication skills for standup delivery.
• Demonstrated experience in managing multiple projects and activities to meet competing deadlines.
• Proactive in creating and searching for new and innovative approaches to activities that enhance performance.

Overview:

We are a leading education technology company dedicated to providing online education products and services. We are currently seeking a Marketing Specialist with experience in Key Opinion Leader (KOL) collaborations to join our team. This position will focus on establishing and maintaining relationships with KOL partners to enhance the market influence and visibility of our brand.

Responsibilities:

1. Plan and execute KOL collaboration projects, recruit, negotiate with, and manage KOL partners to promote our online education products.
2. Coordinate daily communication with KOLs, establish good cooperative relationships, and ensure smooth and effective implementation of projects.
3. Develop KOL collaboration promotion plans and content strategies to ensure consistency in content quality and brand image.
4. Analyze KOL collaboration effectiveness and market feedback, adjust strategies and plans in a timely manner to enhance collaboration effectiveness and brand influence.
5. Work closely with internal teams, including product, operations, and marketing teams, to promote the development and growth of our company's business.

Requirements:

1. Bachelor's degree or above in Marketing, Media, Advertising, or related fields preferred.
2. At least 2 years of experience in online education or internet industry marketing, with experience in KOL collaborations preferred.
3. Excellent communication skills and negotiation skills, able to establish good cooperation relationships with KOLs.
4. Innovative thinking and marketing strategy capabilities, able to develop and execute effective KOL collaboration plans.
5. Strong data analysis skills and logical thinking ability, able to discover problems and opportunities from data and propose effective solutions.
6. Team spirit and proactive work attitude, able to withstand certain work pressure and challenges.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Job Responsibilities

● Leads Follow Up & Conversion: Follow up with leads via text and phone calls to schedule appointments at the showroom.

● Leads Conversion: assist sales designer / business development manager and follow up with leads for sales conversion with signed contracts. Sales training can be provided if required.

● Social Media and Digital/Online Media: Liaise with digital marketing agency and social media platforms to monitor social media posts' reach, engagement, performance and record data for analysis.

● Events Management: Assist with event planning and execution with the team.

Requirement

● Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Marketing, Advertising/Media, Mass Communications or equivalent.

● Possess strong verbal and written communication skills to engage with customers. Bilingual fluency in English and Chinese languages is essential.

● At least 1 to 3 years of relevant sales and customer service experience.

● Deep interest in building customer relations and achieving sales performance with strong attention to details and follow up.

● Goal oriented, driven and pro-active.

● Able to work in a fast-paced environment and handle pressure well.

● Experience in sales, business development, leads generation and leads conversion will be a bonus.

Description

HR management for expatriates in Asia

- Support all expatriates across the region in accordance with global policy and direction.

- Spearhead initiatives to improve HR operational efficiency and best practices on regional basis

- Ensure labour related compliance across the region.

- Liaise with all country HR Head in the region to drive HR initiatives to improve employees engagement

Reviewing of HR related regulations, policies and budget in collaborating with the business units and region.

- Work with Management and business units on optimizing organizational development.

- Liaise with all HR teams in the region to drive HR initiatives to improve employees engagement.

- Manage quarterly budget across the region to optimize and control staff cost

Coordination with Japan Headquarters

- Continue to build rapport and maintain a good relationship with the Japan headquarters for better support and collaboration.

- Reporting HR matters and provide analysis to the headquarter in Japan in a timely manner.

- Assist to cascade Japan headquarters’ initiatives and direction across the region.

Project management

- Manage HR related projects aiming at improving HR systems and human capital development.

Requirement

· Minimum 5 years Human Resources experience.

· Strong regional exposure

· Relevant experience in the same industry.

· At least a bachelor’s degree, preferable in HR Discipline.

· Possess good knowledge of HR functions (compensation & benefits, recruitment, training & development etc.)

· Solid knowledge on Singapore labour laws.

· Excellent written and verbal communication in Japanese as this role will need to liaise frequently with headquarters in Japan.

· Good project management skill.

· Knowledge of Microsoft Word, Excel, and PowerPoint.

· Possess good disposition.

PURPOSE AND SCOPE

KEY ROLES AND RESPONSIBILITIES

• Conceive, evaluate, and recommend effective leads generation strategies with a good understanding of the business and customer base.
• Execute leads generation campaigns and drive the efficacy of such projects to ensure maximum outreach to targeted leads
• Evaluate incoming leads (through the websites or other means) and qualify/ score the viability of the interested leads if our product and solution will be a good fit.
• Collaborate and communicate with the Business Development team on the customer’s requirement and to optimize on the customer acquisition strategy for the respective leads.
• Ensure that the necessary marketing collaterals are in place and provide inputs and suggestions to the marketing team on how to better reach the customers.
• Communicate effectively with the prospective customers and provide preliminary proposals based on the guidance provided by the Business Development team.
• Register any incoming leads and the progress made on the discussion with the leads using the in-house CRM software to ensure that all leads are being tracked.
• Perform data analysis on the leads data and summarize the findings as inputs for the Business Development team to develop the sales strategy.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in any specialisation
• At least 2 years of relevant experience as leads generation specialist. Experience in online and offline/physical leads generation campaigns will be very relevant
• Good interpersonal skill and able to communicate well with the leads to understand their requirement.
• Good knowledge on the use of CRM to track leads generation and analyze the data
• Good understanding of the energy and renewables business will be an advantage.

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Self-initiator and self-directed in managing his/ her responsibilities and undertaking projects with good planning and organization.
• Proven ability to communicate effectively with key internal and external stakeholders.
• Meticulous in handling an influx of leads and organized to ensure all leads are effectively tracked.
• Comfortable in reaching out cold to stakeholders, partners, and leads

Roles and responsibilities:

Respond to and manage customer enquiries

Maintain customer and sales records

Maintain company database

Assist in preparing costing estimates and quotations

Prepare and send invoices and service receipts to customers

Maintain inventory to ensure sufficient supplies

Assist with HR matters such as claims, leave records, any other duties assigned

Data entry and general administrative tasks

Any other ad-hoc duties assigned

Requirements:

Diploma or Degree preferred

Proficient with Microsoft applications such as word, excel, powerpoint

Good communication skills

Good command of english (minimum), both written and spoken

Able to work independently with a good working attitude, willing to learn

Attention to detail and good organisation skills

Able to start work immediately or within short notice preferred

Sales Executives

Art N Craft Printing Pte Ltd

Responsibilities

· Generate sales through various methods (outbound cold calling, door-to-door, presentations, etc.)

· To develop and manage existing client account relationships to increase revenue spend and /or by targeting relevant leads in order to bring in new business

· Achieve Monthly sales target

· Build good relationship with client

Requirements

• Relevant Experience in Local Printing, Design, Media, Advertising Industry
• Established Client base / Portfolio
• Passion and enthusiasm
• Sales & Result Oriented
• Pleasant personality with good communication and interpersonal skills
• Computer Literate
• Liaise with English and Mandarin speaking customers
• Training Provided

Job Benefits

• 5 day work week

• Basic + Commission

Interested applicants, please send resume including availability, recently Photo and expected BASIC salary to: [email protected]

Art N Craft Printing Pte Ltd

Blk 65A Jalan Tenteram #01-06/07 St Michael Industrial Estate Singapore 328958. Tel 62551996

• Minimum 3 years as a Sales administrator or Sales support agent relevant experience is required.
• Proficient knowledge of MS office such as Excel.
• Preferably with SAP knowledge and experience.
• Perform the full cycle sales operation.
• Check data accuracy in orders and invoices.
• Prepare weekly sales performance and status reports.
• Excellent communication and interpersonal skills.

• Diploma in Information Technology or Computer science or any computer related subject.
• At least 1 year of relevant experience.
• Good knowledge in PC hardware, LAN and Windows OS.
• Resourceful and able to resolve problems independently using online and offline resources.
• Well organized, proactive and self-directed.
• Able to perform with minimal supervision and a team player.
• Shift duty and weekend support are required when needed.
• Good communication and Interpersonal Skills.

Sales

1. Execute Business Development Plan in Singapore primarily for System Certification and related products and services

2. Understand and devise pricing strategy for each product (Certifications / Training) for various verticals

3. Work closely with the Key Accounts Manager and align efforts to achieve over all business targets by conducting primary and secondary research

4. Manage a few accounts, clients for continual enquiry generation

5. May have to travel within the region to meet potential clients and stake holders

6. Strategy formulation, plan, define and establish a short term / long-term business development plan

7. Estimation and Quotation preparation. Initial vetting of contracts as advised upon by the Key Accounts Manager.

8. Prepare and conduct joint review of monthly sales reports with Key Accounts Manager

9. Assist the Key Accounts Manager on live projects and real time client interaction

10. Carrying out other duties as may be entrusted by the Key Accounts Manager/Country Head.

Job Requirement:

· Good communication skills

· Resourceful, fast learner and strong interpersonal skills

· Good proficiency in both written and spoken English

· Resilience to always go the extra mile

· Diploma or Degree Level Candidates in Business Management or Engineering or any relevant fields

Candidates without experience are welcome to apply.

Training will be provided.

Responsibilities:-

- Develop and achievement of sales activities, profit and strategic objectives

- Presentation to clients to introduce company profile and services

- Provide solution and prepare proposal and quotation to clients

- Prepare Sales schedules and reports

- Identify and evaluate new business prospects and establish new client relationship

- Responding to incoming email and phone enquiries

Requirements:-

- Any qualification welcome

- Prefer accounting sales experience

- Independent with good negotiable skills

- Able to hold discussion with client

- travel to client's office

Other Detail:-

- Commission up to 20% per case

(Average minimum around $800 per case)

- Good performer can be promoted as Team Leader (Sales)

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Key Responsibilities:

• Act as the primary point of contact for assigned clients, understanding their business needs, and providing proactive guidance on the utilization of our HRMS and accounting software.
• Retain existing clients by understanding problems faced clients from our system to facilitate user adoption and proficiency.
• Develop and maintain strong, long-term relationships with clients, actively listening to their feedback and identifying opportunities for enhanced service delivery.
• Collaborate with the sales and support teams to relay customer feedback and contribute to the improvement of our software products.
• Monitor customer health metrics, analyze usage data, and prepare reports to track customer satisfaction and identify areas for improvement.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, or a related field is advantageous.
• Proven experience in a customer-facing role, preferably in a SaaS or technology company.
• Strong understanding of HRMS and/or accounting software systems is advantageous.
• Exceptional communication and interpersonal skills with the ability to engage effectively with clients at various levels.
• Analytical mindset with the ability to interpret data and derive insights to enhance customer success initiatives.
• Proactive and solutions-oriented approach towards customer needs.

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment

• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment

• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment

• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology

• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency

• Assist with patching and upgrading end user devices

• Address quality and schedule conflicts

• Availability for ad-hoc work after hours and on weekends where necessary

• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms

• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

• Knowledge of Desktop Services security and access standards and practices

• Basic understating of networking and server technologies

• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications

• Good communication skills and strong analytical skills

• Working with the English Curriculum to lead, coach and manage the preschool curriculum team of both full-time curriculum specialists and part-time teacher consultants.
• Responsible for the design, development and production of high quality lesson materials for the Preschool English programmes at The Company that meet business needs and timelines.

1. Envisioning, planning and designing of the curriculum, as part of the senior curriculum team, to ensure alignment with The Company teaching and learning model and ECDA requirements.
2. Implementing the curriculum design through preparation of schemes of work and lesson schedules.
3. Developing, writing, and editing lesson materials and teacher guides, which will include conducting research, sourcing for materials and designing engaging learning activities.
4. Designing and developing assessment activities that are aligned with The Company's teaching and learning model.
5. Providing training and briefings as support for teachers to be able to use the curriculum materials effectively.
6. Reviewing and revising curriculum to maintain quality and a competitive edge.

• Has experience in preschool education setting, preferably in a leadership and curriculum capacity.
• Good working knowledge of the English lanaguage teachings.
• Creative, dynamic, innovative, and excited to learn and take on new challenges.
• Flexible and able to manage change and ambiguity well.
• Careful, meticulous and has an eye for detail.
• Embraces the need for administrative work as part of managerial and curriculum work.
• Well-organised in terms of time and tasks, and able to work under tight deadlines.
• Excellent language skills, with a love for reading and writing.
• Leader, team player, with effective interpersonal and communication skills.
• Highly proficient in Microsoft Word, PowerPoint and Excel.

• Diploma/Degree in IT/Computer Science.
• Strong technical knowledge and minimum 2 years of relevant Technical/Application Support experience on multi technology platforms.
• Proficient with SQL queries, preferably on Oracle or MySQL.
• Experience in troubleshooting on Solaris/Linux.
• Experience in hosting platform include but not limited to Tomcat, JBoss, IBM Websphere/WebLogic is a plus.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Provide timely and effective technical support for application related incidents and service requests.
• Troubleshoot and resolve application issue, both independently and in collaboration with develoment teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.

Preferred Skillset:

• Java
• T-SQL
• PL/SQL
• Stored Procedure

PRODUCT AREA

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

JOB DESCRIPTION

As a Policy Specialist, you will help drive the success of your team, take initiative to create policies, improve processes, conduct research, and coordinate communications across the team. The Legal Content Policy and Standards team aims to inspire user trust by balancing freedom of expression, access to information, brand impact, and user experience -- to transform Google’s principles into fair guidelines for using our products.

In this role, you’ll be a thought leader on regional content moderation issues, and create policies that balance compliance with local law, user expression, and public interest. You’ll manage removal requests from government stakeholders and users while building expertise in the areas of online abuse, fraud, etc. You’ll oversee content operations to ensure compliance and quality. You’ll collaborate with stakeholders including public policy, product policy, legal, and enforcement teams, who all work together on content issues affecting Google and its users. Working with these cross-functional stakeholders, you’ll develop policies for new content moderation legislation (e.g. copyright issues, defamation, data protection, and government requests).

Qualifications

JOB RESPONSIBILITIES

• Be a thought leader for legal removals issues by identifying and analyzing content moderation trends and key policy issues affecting the Internet in the APAC/Korea region. Lead discussions with cross-functional stakeholders on emerging regulations and its implications on legal removals landscape at Google.
• Manage content operations and drive escalations of sensitive government requests, by liaising with Product, Public Policy, Communications, and Legal teams. Balance various legal considerations in order to effectively resolve issues.
• Develop and launch scalable policies and guidelines for handling large volumes of requests, based on different regional trends and legal issues (i.e., data protection, copyright, defamation, etc.).
• Review or be exposed to sensitive content.
• Participate in the oncall rotation schedule to manage high priority escalations that may occur outside of standard non work hours including weekends/holidays.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience in policy or legal operations.
• 4 years of experience in policy, legal operations, regulatory environment, or content moderation in similar industries (e.g., technology, intellectual property).
• Ability to conduct necessary business communications in Korean fluently in order to review content and manage escalations with content in this language.

PREFERRED QUALIFICATIONS

• Experience in technology industry business areas (e.g., such as operations, data analysis, and internet/online media).
• Knowledge of the socio-political landscape and current events in Korea.
• Knowledge of the technology sector, its trends, and key policy issues affecting the internet (e.g., intellectual property, free expression, online safety).
• Enthusiastic problem solver with experience executing high-level analysis to drive strategic development.
• Excellent project management and communication skills, especially with cross-functional partners.
• Ability to work non-standard, on-call rotation work hours, including weekends.