• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

We are seeking a candidate with specific soft skills: Calmly and Confidently handle critical issues

Will you be the one?

Our client, a rapidly- growing Commodities Trading House has been a driving force in this market- actively expanding in Asia and Australia through mergers and acquisitions, whilst also growing their teams with capable talents. They are keen to develop their talents within the company and encourage internal transfers to different teams and projects.

Now, they are looking for an Application Support Analyst to join their 'Central Team'.

Quick Overview

With extensive experience under the belt, especially with working with multiple financial applications, handling critical issues, and laising with external vendors. You will be taking up an collaborative and self-motivated role within the team.

You will be responsible for handling applications and incidents in the 'Central' team, being the front liner to handle L1 - L3 incidents for front office & post trade applications and handling up to 2500 USER BASE . For this role, it is necessary that you have experience handling MULTIPLE APPLICATIONS at a time, and are able to take lead and prioritize tasks.

Your Duties:

• Provide support for all Trading & Back Office Platforms to both internal client base
• Support of Business users offering L2 - L3
• Liaising with external vendors to manage vendor system upgrades and implementation
• Knowledge of scripting language (PowerShell) or Python/Java
• Provide incident management per ITIL standards.

Your ESSENTIAL Key skills and Technologies:

• Minimum 8 years of experience within application support
• Are able to confidently handle multiple applications, major incidents, critical issues, and deal with external clients.
• 'MUST HAVE' Advance Technical skills: PowerShell OR Structured Language (Java or Python), AND SQL
• Windows, Linux/Unix OS
• Incident management, change management
• Able to prioritize tasks and balance with project work.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duties and Responsibilities

• To carry out the daily deployment duties and specified tasks at the different duty points.
• Smile & Greet all incoming and exiting patients/visitors
• Assist to open/close arriving/departing vehicles at the front lobby
• Proactive assistance to arriving/departing patients/visitors (wheelchair, trolley etc)
• Provide directional assistance by assisting in taxi call services, wheelchair/portering coordination
• Ensure smooth flow of vehicles on the road, in the carparks and coordination of taxi flow and service
• To assist in the efficient running of, and in all matters relating to car park management.
• Ensure and administer Key, Card Access Control & Administration and Contractor Management (Pass issue)
• CCTV review and recording
• Incident Management (E.g fire, emergency activation)
• Attending to Code Black Triggers (Violent Patient, Crowd Control, Suicide, Crime etc)
• Foot Patrol (Internal & External)
• When tasked as 2nd I/C, Security Officers will assist the Senior Security Officers/Supervisors in the deployment and management of the duties and tasks during
• To render security, support for ad-hoc situations – e.g. VIP visits, emergency situation, etc.
• Perform any other duties assigned by Supervisor.

Requirements

• Minimum PSLE and above
• Preferably minimum 2 years of security officer experience
• Good team player and customer oriented.
• Able to work 3 rotating shifts including weekends / PH

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Chief Operating Officer (COO) Office
The COO Office supports our COO to streamline operations and align them with strategic goals. You will work with the COO, Heads of Departments, and stakeholders across GIC to achieve operational excellence.

Cyber Security, Information & Technology Risk Management
You will be a part of an independent risk management function to protect the firm’s information technology assets, including business data, from external threats and operational risks, and to facilitate the firm’s digitalisation journey in a secure manner.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do in Security Platform Support?

• Provide technical support for cybersecurity platforms managed by CSR, encompassing a wide range of devices and systems related to host security, network security, data protection, identity and access management, cloud security, application security, and security operations.
• Continuously monitor the availability of cybersecurity platforms and promptly address any service outages to ensure minimal disruption.
• Monitor for vulnerabilities, assess the impact of patches, and deploy patches to maintain the security and integrity of cybersecurity platforms.
• Troubleshoot technical issues related to cybersecurity platforms, coordinate with vendors, and manage escalations as necessary to resolve complex problems.
• Manage cybersecurity platforms related incident and problem management tickets, analyze root causes, and propose enhancements to improve the overall security posture.
• Identify and recommend improvements for the support and maintenance of existing cybersecurity platforms, including standard operating procedure documentation creation/review, automation of manual repeatable tasks where technically feasible.
• Engage in evaluations, proof-of-value/proof-of-concept activities, design, build, and implementation of enterprise-class cybersecurity systems.
• Serve as a domain expert and trusted partner within CSR, collaborating closely with stakeholders in the Technology Group and Business Groups on matters related to cybersecurity platform support.

What qualifications or skills should you possess in this role?

• Bachelor’s Degree in in Information Technology, Computer Engineering, or a related field. At least 3 years of relevant experience, preferably in the financial services or asset management industries, with a minimum of 2 years in Cyber Security or Information Security.
• Hands-on experience in supporting and maintaining cybersecurity platforms, including troubleshooting techniques and the use of diagnostic tools.
• Strong knowledge of Windows and Linux operating systems, networking concepts and protocols, and principles of access rights and permissions.
• Must be meticulous, versatile, and inquisitive, with strong attention to detail.
• Possess an analytical mind and outstanding problem-solving skills.
• Be a good team player with excellent communication skills.
• Scripting and coding skills, with proficiency in Python or similar programming languages, will be advantageous.
• Professional qualification in information security, such as CISSP will be advantageous

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn More about out COO Office here:
https://gic.careers/departments/chief-operating-officer-office/

Our client, a leading investment bank, is seeking a skilled Technical Support Specialist to join their On-Site Operations team, responsible for providing hands-on support for workplace technology and hardware. This role involves managing the lifecycle of IT assets, troubleshooting hardware and software issues, and ensuring seamless multimedia support for internal teams.

Responsibilities:

• Deliver end-user support for desktop systems, mobile devices, market data tools, and telephony services.
• Install, relocate, and configure workplace hardware, including PCs, monitors, and other equipment.
• Provide premium technical assistance to executive users and resolve complex issues efficiently.
• Oversee the lifecycle of workplace technology assets, including procurement, inventory management, and disposal.
• Create and maintain documentation for operational procedures.
• Support office moves, equipment upgrades, and system maintenance activities.
• Diagnose and resolve hardware/software failures, escalating issues to engineering teams or vendors when necessary.
• Collaborate on workplace technology projects, including pilot testing and rollouts.

Requirements:

• In-depth knowledge of desktop hardware, Windows 10/11, telecom systems, and multimedia tools.
• Strong troubleshooting and problem-solving skills, particularly with system builds and software deployments.
• Excellent communication skills for interacting with end-users and technical teams.
• Ability to multitask and prioritize in a fast-paced environment.
• Team-oriented mindset, with a willingness to support colleagues and work collaboratively.
• Flexibility to work extended hours or weekends as needed.
• Experience coordinating with vendors to ensure smooth project execution.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Lu Zhang @ [email protected] (EA Registration number: Reg No: R22105986)

The Job

Specific (85%)

• Working in a team to provide support for existing application systems, including managing daily system operations and account-related support.
• Assist end-users in using applications effectively, providing guidance and training when necessary. Point of contact for users experiencing application-related problems.
• Troubleshoot and resolve issues related to application functionality or performance. Collaborate with vendors or developers to escalate and resolve issues, ensuring effective and timely resolution.
• Carry out system setup, configuration changes or customisations to applications to meet user requirements. Ensure proper documentation, software change management and control procedures for all systems.
• Work closely and support project managers to implement new IT application, gathering user requirements ensuring that system implementation meet users’ requirements and within deadline.
• Identify, source and recommend new innovative functionalities and IT solutions that add value to SATA’s future operation needs. Work closely with stakeholders, process owners, and users to integrate technical and application components into business processes.
• Document operational procedures, account management, audits and IT procurement activities. Carry out monitoring and report on application performance and other related metrics.

General (15%)

• Work closely with the infrastructure and network team to ensure maximum system stability and uptime.
• Any other duties, tasks and non-IT related events as assigned by Head of Information Technology.

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

You will be required to provide executive support in key functional areas of examination preparation and processing and system administration for the Student Management Systems. Your responsibilities will include but are not limited to the following:

Job Responsibilities:

• Collaborate with internal stakeholders to facilitate NP’s CETA graduation
• Verify the accuracy of certificates and transcripts.
• Handle the printing and distribution of transcripts.
• Provide administrative support for examination operations, including preparing exam packages and managing invigilation-related documents.
• Assist with graduation-related administrative tasks, such as coordinating event materials and managing logistics.
• Perform ad-hoc duties/ projects as required.

Pre-requisites:

• At least 2 years of working experience, preferably in one of these areas: educational programme management, statistics and IT
• Proficient in MS Office Applications with intermediate to advanced Microsoft Excel knowledge
• Experience using analytics software, e.g. Tableau, is preferred
• Good communications, people and customer service skills
• Excellent time management and multi-tasking ability
• High adaptability to changes in a fast-paced environment
• Resilient, meticulous and resourceful

Working Hours:

• Monday – Thursday: 8.30am – 6pm; Friday: 8.30am – 5.30pm
• 42 hours per week

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

What's the role?
The Market Specialists team support our Sales teams serving as subject matter experts within Bloomberg. On any given day in this role, you will be consulting with senior decision makers at client accounts, helping to close new sales opportunities, and providing critical feedback to help shape the development of our tools and services with the product management teams. By championing the Bloomberg Professional Service at market events and through printed material, you become the face of our company!
The Market Specialists are comprised of a broad spectrum of individuals with varying backgrounds and skills with experience from the buy-side, sell-side, as well as market and industry participants. The team's core responsibility is not only to heighten our user base’s experience and impact sales revenue, but also play a vital role in improving the knowledge of our sales force, and are a dedicated source of client feedback for our product development teams. The team also highlight their market expertise through writing for a variety of publications or speaking at internal and external events.

We'll trust you to:

• Utilise your strong market experience, detailed knowledge of industry trends, and demonstrated technical skills to drive revenue opportunities across our suite of solutions
• Act in an advisory capacity to our clients around the challenges that they face, and how they can use our products and technology to solve them
• Develop an in depth understanding of the competitor landscape and how this affects both internal and external customers
• Influence the direction of Bloomberg products through thought leadership, contribution on innovative ideas, and establishing relationships between Bloomberg's decisions makers and our clients
• Develop and establish your own road-map of initiatives based off your in depth understanding of markets, tools, and workflows that align with product, sales, and company goals, and then maintain check-in points, and self-report successes and challenges on these strategies
• Participate actively in new projects that drive departmental and firm-wide initiatives and goals
• Seek out additional ways to make an impact, such as mentoring, involvement in training, running campaigns, and active involvement in product enhancement

You'll need to have:

• Minimum 7 years of client facing experience in Financial Services or a Financial Technology company
• Minimum 5 years' experience of Equity Derivatives in a sales, trading or research capacity
• Experience leading senior level client conversations gained within the past 5 years
• The ability to convey complex ideas and solutions in a simple and concise way to audiences both large and small
• Strong communication skills to be able to credibly lead senior level client conversations, gain insight into clients' enterprise workflow and promote Bloomberg solutions
• The business insight required to use your knowledge and experience to make good judgement and quick decisions to tangibly impact the commercial success of our business
• A reciprocal and commercial approach, along with the ability to operate within both departmental and company-wide initiatives, in a non-hierarchical structure without corporate titles
• Willingness to travel regularly across ASEAN
• Excellent presentation, training, and communication skills in English
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree equivalent qualifications

If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: www.bloomberg.com/professional

Why Bloomberg?
We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:
Singapore | www.bloomberg.com/singapore

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

Job Descriptions:

• Handle sales inquiries and generate and present quotations
• Develop and execute sales strategies and marketing plans
• Deliver exceptional customer service to ensure customer satisfaction and build long-term relationships
• Prepare monthly sales reports

Job Requirements:

• Must possess a Class 3 license
• Minimum GCE ‘O’ level qualification with at least 1-2 years of sales experience in freight forwarding or logistics.
• Dynamic, self-motivated and persevering
• Possess strong analytical and problem-handling skills
• Possess very good communication, interpersonal, and negotiation skills
• Demonstrates a strong sense of initiative with the ability to work independently as well as a team player.

• Position: Sales & Digital Marketing cum Jewellery Designer
• Industry: Precious Gemstones, Rare Gem, Diamonds Collections
• 5.5 Work Days, 9-6pm (Mon to Fri) , 9am to 1pm Saturday
• Sunday & PH are off.
• Office near Orchard MRT (Private Sales Gallery & Office)
• Starting Salary: $2,500 - $3,500 + Commission

Requirements:

1. Min. 2 year working experience, preferable in a jewellery field.
2. Degree in Jewellery Design, Fine Arts or related field
3. Proficiency in CAD software (e.g. Rhino, Jewel CAD), sketching and technical drawing.
4. Knowledge of jewellery production processes and materials
5. Excellent knowledge of trending social media platforms and good knowledge on computer skills.
6. Knowledge in product photo taking will be added advantage.

Sales & Digital Marketing Duties:

1. Responsible for providing quality service to customer & developing a good relationship with
2. customer.
3. Maintaining boutique store environment cleanness & responsible for vitrine display.
4. Managing social media platforms, plan, and schedule social media content on a timely posting
5. (Instagram, Facebook, Website, etc.)
6. Responding to client inquiries and managing sales appointment.
7. Taking product photos and editing when needed.

Designing Duties:

1. Design and develop jewellery collections

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Hey there, recent grads!

Ready to dive into the world of sales and marketing?

Join us as a Junior Sales Management Trainee and kick-start your career adventure! You'll be based right in the heart of CBD and beyond, making a real impact while working with non-profits and financial institutions to drive change.

Key Responsibilities:

• Get out there and hustle! Engage in face-to-face sales and marketing to spread the word about our awesome products/services
• Be the face of our brand at campus events and beyond, spreading the hype and igniting interest
• Team up with non-profits to craft killer fundraising strategies and make a difference
• Build connections with financial institutions, exploring new opportunities and expanding our reach
• Wow clients with your top-notch customer service skills and killer presentations

Expectations:

• Bring your A-game every day! We're looking for enthusiastic, adaptable grads with a passion for making things happen
• Embrace the hustle and bustle of a fast-paced environment, and be ready to travel and attend events as needed
• Communication skills? You've got 'em! We need rockstars who can charm anyone and everyone

Potential Career Pathway:

• Level Up: Grow into a Sales and Marketing Specialist, focusing on specific areas and becoming a true expert
• Lead the Charge: Take on a Sales Manager role, inspiring others and leading them to success
• Shape the Future: Become a Business Development Manager and drive strategic growth initiatives like a boss

Ready to join the coolest team in town straight out of college?

Launch of New Business Division
(Targeting clients across Asia-Pacific, including Singapore)

Since 70% of the clients are based in Japan, Japanese language proficiency is an advantage.

Main Responsibilities:

• Budget management
• Strategy formulation
• Proposal sales
• Budget planning
• Expanding sales through business partnerships
• Ability of Proposal Documentation

Experience:

• Experience in IT sales or consulting
• Over 10 years of experience
• Proficiency in financial management
• Experience in proposal sales and consulting

Advantages:

Japanese Language proficiency

Good English language proficiency

Overview Of Role

As a Commodity Sales Associate, the candidate will be responsible for marketing Morgan Stanley’s capabilities across Energy, Agricultural and Bulk Commodities and Metals to Corporate and Institutional Investor clients.

The candidate will interact with corporate clients such as commodity producers, refiners, and end-users, and with institutional clients such as hedge funds, pension funds, asset managers, and index replicators on commodities markets providing over-the-counter trade execution, and services including market commentary and investment themes, delivering Morgan Stanley house research and possible trade ideas.

The ideal candidate will also work to onboard target clients onto the Morgan Stanley platform, and then work with structuring and trading to deliver innovative, high value transactions to clients as well as to facilitate day-to-day flow.

Skills & Requirements

• 2-3 years of relevant commodities marketing experience
• Advanced degree in Finance, Economics, or a related subject
• Excellent understanding of commodities markets
• Collaborating attitude and strong interpersonal skills
• Detail orientated whilst operating within market conditions.
• Ability to disseminate market colour, sales ideas, and content to clients.
• Fluency in English and Japanese to cover clients within the region

Job Scope & Responsibilities:

• Excellent experience with supporting Windows 10
• Experience with a previous large scale Windows migration project a plus
• Have worked on Tickets and Requests Tools, has knowledge of Quality parameters SLA and tickets SLA,
• Ability to cope under pressure, Pay great attention and follow the instructions provided.
• Flexible to provide Branch & Weekend Supports
• Excellent customer facing skills, communication skills, comfortable working with all different levels of staff
• Minimum 3 year experience

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Application Support Senior Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Job Description

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

About the Team:

Data Technology strives to provide measurable competitive advantage to our business by delivering high quality, innovative and cost-effective reference data technology and operational; solutions in order to meet the needs of the business, our clients, our regulators and stakeholders.

Olympus is a next generation Data Fabric to streamline data sources across ICG and enable industry-leading analytics, client, regulatory, surveillance, supervisory, risk & finance reporting and data science solutions that are Accurate, Reliable, Relevant, Consistent, Complete, Scalable, Timely, Secure, Nimble.

Olympus is built on Big data platform and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka. Our team interfaces with a vast client base and works in close partnership with Operations, Development and other technology counterparts running the application production platform, providing quick resolutions and timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed.

Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advance execution capabilities and ability to adjust quickly to changes and re-prioritization.
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills.
• Issue tracking and reporting using tools
• Knowledge/experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Responsibilities:

• Collaborate with learners, course leaders, and stakeholders to facilitate the successful launch and completion of courses.
• Address learners’ enquiries and feedback related to courses and funding matters.
• Manage course applications, enrolments, billing processes, and all related correspondences.
• Follow up on outstanding Accounts Receivables.
• Maintain accurate learner and course records, and generate statistical reports in accordance with Records Management procedures.
• Review processes for automation
• Undertake additional duties and projects as assigned.

Pre-requisites:

• Meticulous and responsible in handling confidential documents.
• Good communications, people and customer service skills
• IT savvy with proficiency in Microsoft Office applications (Excel, Word).

Working Hours:

• Monday – Thursday: 8.30am – 6pm; Friday: 8.30am – 5.30pm
• 42 hours per week