JOB DESCRIPTION

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

ROLES AND RESPONSIBILITIES

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Technical Manager

JOB REQUIREMENTS

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

1. Cold calls to prospects.

2. Prepare monthly sales report.

3. Promote international air and ocean services.

4. Achieve sales target.

5. Identify potential clients and develop new accounts.

6. To manage sales and daily logistics duties.

7. Ensure high customer satisfaction.

8. Conduct Marketplace and research.

9. Identify and enlarge targeted customer base.

10. Ensure smooth freight service from pick up to delivery

11. Other ad-hoc duties as assigned by the Manager

Obtaining new clients and maintaining existing customers Effectively and efficiently fielding and qualifying interest from lead generation and digital canvassing Preparing sale quotations and arranging appointments (Online and offline appointments) Maintaining and achieving customer satisfaction in pursuit of business targets Creating win-win solutions for clients and establishing long-term partnerships Sharing sales-related or market information internally and externally Manage the day-to-day sales and partner relationships on a portfolio of domestic accounts Maximize revenue with each partner via title sell-in, price-discounted promotions, content licensing agreement compliance and constant aligning of priorities Monitor monthly remittance statement to ensure that all royalty payments are valid based on content licensing agreements Lead quarterly, bi-annual and annual strategic business reviews with accounts Create monthly sales pitch presentation and other pitch materials Communicate internal sales updates to entire Global Sales & Distribution division via weekly, monthly and ad hoc reports Generate post-mortem recaps, analyzing success of new release campaigns, catalog promotions and monthly stunts Execute directives from team, department and divisional leads

Job Highlights

• High Commission Base
• Sales Incentives
• Performance bonus and Company Trips
• Salea training provided
• Leads provided
• Start ASAP

Job Description

ROCKSTAR IS HIRING & WE WANT YOU TO SUCCEED! ROCK IT ON!!!

• Fully Commission Based
• High Commission & Sale Incentives
• Positive learning attitude and takes pride in your work
• Able to work efficiently and calmly under pressure
• Willing to learn more about Interior Designing
• Highly Motivated & Sales Target Driven
• Highly Customer-oriented with excellent communication skills
• Highly Responsible & Reliable
• Independent with sales-target driven mindset
• Training can be provided
• Dealing with residential and commercial or others

Requirements -

• Individuals with good communication skills
• Creative and have passion in Interior Design
• Self-motivated and sales target driven
• Responsible, proactive & good work attitude
• Able to work in a team and individually
• Able to visualize concepts and explains the interest in changing trends in design
• Bilingual in English & Mandarin in order to liaise with Mandarin-speaking customers.

Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below with an updated resume.

Only shortlisted candidates will be notified.

Thank you for applying.

Join Our Growing Team! As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

Job Description

• Dealing with all range and multi brand of commercial vehicles with regards to sales and/or rental activities
• Acquire sales with new and existing clients to meet targeted sales objectives
• Identify/Build/Expand new client base to achieve sales opportunities
• Purchase all types of pre-owned commercial vehicles for inventory replenishment
• Follow-up/Develop sales lead to achieve monthly sales target
• Attend to sales inquiries
• Resolve customer’s complaint/issue when arises
• Follow-up on prompt payment
• Maintain a proactive relationship with existing/new customers
• Arrange for regular meetings with Corporate Clients
• Develop relationships for both new and existing customers
• Submit report on weekly and monthly sales activities

Requirements:

• Minimum 1-2 years of experience in sales
• Bilingual in English and Mandarin as need to communicate and liaise with Chinese speaking customers on contracts
• Good interpersonal and communication skills (both in spoken and written)
• Resilience, resourceful and goal oriented
• Possess driving license Class 3 and above
• Positive mindset and willing to learn attitude
• Good team player, KPI driven and self motivated
• Experience in automotive industry would be an added advantage

Benefits:

- Basic + Well structured commission scheme

- Medical, dental & Insurance coverage

- Work Life Balance

Join Our Growing Team! As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

Leasing Sales Executive (Commercial Vehicles / Passenger Car)

The Job

• In charge of all Leasing sales for the company
• Work along with the team to build and maintain a strong and competent Leasing Sales Team
• Administer the Leasing Agreement; Buy & Sell the commercial vehicles
• Ensure the company continue to acquire new sales, achieving monthly and yearly sales target
• Strategize and find new channels for sales development to increase revenue and profitability
• Explore strategies to build long term relationship with potential and existing customers
• Ensure high standard for customer service and deal with service recovery whenever necessary
• Ensure that all post-sales related issues, including of any recall by vehicle manufacturer are well handled
• Review, propose and implement new/enhanced procedures to level up our capability and capacity
• Provide regular sales planning and report updates

Requirements

• Bilingual in English & Mandarin (to handle Chinese leasing contract and to liaise with Mandarin speaking clients)
• Possess strong interest in sales and armed with practical sales techniques and tactics
• KPI driven, positive learning attitude, self motivated, resilience, resourceful and goal oriented
• Pleasant & friendly deposition & a good team player
• Good interpersonal and communications skills
• Minimum with 2-3 years of selling experiences
• Possess class 3 driving license
• Previous working experience in automotive leasing sales is compulsory

Join Our Growing Team! As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

We are building our sales team and are looking for people who are interested in doing sales in the Business-to-Business landscape. There are few opening for this role. This Sales Professional would be involved in the sales of all vehicles leasing sales for the company. The ideal candidate has to be a self-starter, independent and interested in relationship building. We are looking for a mixed of Hunter and Farmer for this role. He must be a good team player, KPI driven and self-motivated to achieve our yearly target.

REQUIREMENT

• Singaporean / PR
• Min. 2 years sales experience
• Experience in the automotive/ business to business industry would be an advantage
• Possess positive learning attitude & a good team player
• Resilience, resourceful and goal oriented
• Good interpersonal and communication skill
• Possess strong interest in sales and highly motivated individual
• Bilingual (Mandarin and English)
• Able to start work immediately is preferred
• Min. Class 3 Driving license

SALARY

• $4,000 and more (Basic + Allowance + Commission)

Job Highlights

• SGX Catalist listed company
• Monday to Friday
• West - Office located at Bukit Batok Crescent, The Spire Building, Singapore 658079
• Flexible working hours
• Salary + Commission + Bonus

Flexible working hours

Job Description:

• Collaborate with sales teams to understand customer requirements, to promote the HVAC and Cleanroom products.
• Develop, present, or respond to proposals for specific customer requirements.
• Follow up project and generate sales quotation.
• Liaises with client project personnel and fulfil the project requirement.
• Manage existing client relationship.
• Customer development for Local and Oversea Market
• To achieve yearly sale target and resolve technical issues.
• Other ad-hoc duties assigned by the management if required.

Qualifications:

• Diploma or Equivalent;
• Min 2 years of experience in sales, HVAC or Cleanroom experience is an added advantage;
• Proactive with strong sense of responsibility and result-oriented;
• Hardworking and Sales oriented;
• Able to work independently;
• Excellent computer proficiency (MS Office Package);
• Excellent presentation skills;
• Proficiency in Japanese would be an added advantage;

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

(Hiring for new branch located at WEST area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Mon.- Fri. Office working hours
• Salary Range: Basic salary $2,600 ~ $3,500 + Incentive/Commission + Creative Performance Bonus)

Responsibilities

• Responsible for developing long term customer relationship and maximizing customer retention;
• Support on pre-sale and post-sale, not limited to solution proposal on technical requirement, design & budget control, timeline management, etc. based on projects;
• Participate in industrial related exhibitions, marketing campaigns/events;
• Other ad-hoc duties assigned by the superior.

Qualifications

• Min. Higher Nitec in Engineering (any field), or equivalent;
• Entry level applicants with the right learning attitude and positive minder are welcome to apply as comprehensive On-Job-Training will be provided;
• Excellent written and oral communication skills
• Pro-active, possess technical and Negotiation/social problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work.

(We regret to inform that only shortlisted candidates will be notified)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

Maintain working relationships with own clients to ensure that they receive exceptional service and to identify potential new sales opportunities

Identify prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories

Coordinate with other sales representatives to ensure that quotas are being met and company standards are being upheld

Identifies and locates new clients through a variety of methods including networking and cold calls.

Develops and implements strategies for sales in an assigned region or industry.

Provides information, quotes, credit terms, and other bid specifications to clients.

Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders.

Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.

Periodically prepares and reports results, status of accounts, and leads to manager.

Able to finish monthly sales targets.

Performs other duties as assigned by management.

Requirements:

Excellent verbal and written communication skills.

Excellent sales and negotiation skills.

Thorough understanding of technical aspects in high precision manufacturing industries.

Proven ability to build and maintain relationships with clients.

Proficient with Microsoft Office or related software.

Strong knowledge in high precision components, oil field components and other engineering components.

Strong and deep knowledge about CNC Metal machining services.

Muti linguistic is added advantage.

Minimum degree or diploma in relevant engineering field.

Singapore driving licence is must.

Only for locals (Singapore PR OR Singaporeans).

Job Title : PROCESS / TECHNICAL SUPPORT ENGINEER (ID3347)
Location : Yio Chu Kang
Working Hours: Mon-Fri 8:00am – 5:30pm
Salary : $3300-$4300

Job Descriptions :
• Be a team member of the sales department
• Study technical enquiries and interpret client requirements and/or URS
• Participate and lead technical clarification meeting
• Provide process design, technical and application support including
process flow diagram or flowsheet generation
• Provide costing on proposed equipment/solutions according to customer
requirements within the stipulated budget; prepare quotation together
with the scope of supply on technical specification.
• Prepare technical presentation to client
• Liaise with factory or counterpart to request for quotation
• Work with draughtsman for the process flow diagram or flowsheet and
layout generation.

Job Requirements:
• Degree/Diploma in Mechanical/Mechatronic/Chemical Engineering or equivalent.
• With at least 2 years of relevant experience in technical support engineer
• Applicant who have relevant experienced in Powder Processing System & Equipment or Engineering Sales is an added advantage
• Self-motivated, independent and able to work in dynamic environment
• A great team player with exceptional interpersonal, communication skills and ability to work independently and in a team
• Fresh graduates are strongly welcomed to apply.
• Willing to travel (Occasional)

• Handle order administrations, process customers's orders, raise amendment, cancellation, follow-up on customers' orders via the SAP R3 System provide customer service.
• Monitor and secure and file all necessary shipping documentation of imports, exports and drop shipments from Europe, Chinato the SEA region.
• Monitoring the status of the incoming and outgoing shipment.
• Support Area Sales Managers regarding purchase, forwarders, shipping process, customs duty, liaise and support our warehouse in Singapore regarding delivery of goods and arrange pick up by freight forwarder and customers with warehouse.
• Execute all aspects of the company's administration for operations.