A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

This is a 12-months contractual position.

• You will be working on Cross-functional external communications. Acting as a trusted Communications advisor focusing on advancing and protecting the image and repuation of the company and helping to meet the corporate and business objectives.
• You will collaborate across local, regional and global teams to share stories in new, creative ways to build innovation and trust credentials for the company's brand.
• Enhance the company's thought leadership in AI, cloud and security through campaigns that create momentum for the company's commercial and consumer offerings.
• You will reach out to relevant audiences by broadening the media and influencer mix, while leveraging owned channels and earned media in creative ways. You will drive global and local company moments through storytelling opportunities that use data and insights, and feature local customer innovation.
• As a trusted communications advisor you will always be working on Employee and Executive Communications, sharing the company's vision and values through employee and executive communications and events.
• You will collaborate internally with key stakeholders and senior leaders to drive an over-arching cadence of communications and programs to employees to inform, educate, and align them on strategic priorities

Requirements:

• At least 5 years of communication (internal & external) experience either in a PR agency or in-house. Prior Technology exposure would be an advantage but not required
• Effective writing skills
• Industry knowledge of/or passion for AI would be an advantage

* Develop and maintain strong in- bakery product knowledge

* Assist walk-in customers in purchasing bakery products

* Promote bakery products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

*Weekend and Public holiday may require to work overtime

*Must be able to work night shift or split shift

*Must be able to work extra hours or weekend if needed

IT Associate Engineer (End User Support)

Salary: $3000-$3800

Working hours: 9am-6pm (Mon-Fri)

Responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities

• Provide technical support to end-users on various technical issues and problems relating to enduser devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors) and software such as Microsoft Office and emails

• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.

• Support service request and incident management to provide quality end-user services.

• Perform ad-hoc root cause analysis and problem resolution.

• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.

• Develop checklists for typical problems.

• Assist immediate supervisor in the definition methods for issue resolution and prevention.

Requirements

• Diploma in Information Technology, Computer Engineering or equivalent, with 1-2 year relevant experience in End User support.

• Proficient with Windows operation systems, M365, Anti-virus software and etc.

• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)

• Handling incident tickets from end user for IT matters.

• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Position Title: Sales Executive

Job Description

Build and maintain relationships with clients and prospects

Meet with potential clients to determine their needs

Handling customer inquiries and providing solutions

Preparing quotations and proposals for projects

Any ad-hoc tasks and duties as assigned

Requirements for Sales Executive

Experience in sales and relationship management

Self motivated and goal oriented to deliver results

Strong verbal and written communicator

Excellent customer service and sales skills

Good negotiation and problem solving skills

Working Hours

Working Location: Changi Business Park

Working Hours: 5.5 days (Monday-Friday 8.30am-5.30pm, Saturday 8.30am-12.30pm)

Salary Package: Basic Salary + Variable Bonus + Allowance

Duration: Full Time

Sales Manager, Unstructured Data Solutions

Dell Technologies’ global business is based on expertise. It takes extraordinary knowledge to create technology that drives human progress. And it takes expert insight to sell those groundbreaking products. Our Product Specialists get to know a limited number of specialized products and services inside and out. As well as selling them directly, we’re called in to identify and support opportunities within particular customer accounts. We are the difference makers.

Join us to do the best work of your career and make a profound social impact as a Sales Manager, Unstructured Data Solutions on our Product and Solutions Sales Specialist Team in Singapore.

What you’ll achieve
As Sales Manager, Unstructured Data Solutions, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell’s products and services. From developing brand new accounts to driving expansion across existing accounts, our Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales. They are the direct line between our ground-breaking unstructured data solutions product portfolio and the desks of satisfied customers.

You will:

• Represent a balanced sales effort of product and services knowledge and selling skills
• Grow the territory/account base to attain financial objectives
• Understand customers’ business and solutions requirements Territory/account management, including account planning and sales forecasting
• Customarily and regularly engaged with decision makers at client facilities in performing primary duties Leads sales process and utilizes all available resources to manage account

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 5 to 8 years of related experience in a relationship selling role with good knowledge of technical products, vendors and families of technologies
• Good knowledge of product configurations
• Strong oral and written communication skills with customers, support personnel and executives

Desirable Requirements
Bachelor’s degree

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 01 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Services Sales Manager

At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability.

Join us to do the best work of your career and make a profound social impact as a Services Sales Manager on our Product and Solutions Sales Specialist Team in Singapore.

What you’ll achieve
As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell’s products and services.

You will:
•Manage relationships with senior level technical personnel and decision makers
•Demonstrate the value of a product and/or service technology to advance customer business objectives
•Provide insight and thought leadership to customers concerning applicability of highly complex products and services
•Act as a technical resource for the sales organization to help meet and exceed their objectives

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•Advanced knowledge of technical products, vendors and families of technologies
•Excellent understanding of product configurations
•Exceptional oral and written communication skills to communicate with customers, support personnel and leadership

Desirable Requirements
•8 to 12 years of related experience in a relationship selling role
•Bachelor’s degree

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 1st May 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

Job Highlights:

• Career Advancement
• Start ASAP
• Works five days a week on weekdays only
• Salary Package: Basic salary + Commission

Job Description:

• Identify new customers by searching online business listings, following leads from existing clients, and attending trade shows and conferences
• Achieve monthly and annual targeted sales and maintain consistent performance.
• Build connections and maintain lasting relationships with customers
• Carefully monitor contacts, promotional activities, and sales volume
• Help customers select pet food and accessories to meet their pet's needs, product specifications, and regulations
• Answer customers’ questions about product prices and availability
• Prepare sales contracts and submit orders for processing
• Follow up with vendors/partners to make sure that they are satisfied with their purchases
• Monitor customers' credit facilities to ensure prompt payments.
• Handle customers' complaints and quality issues and solve problems arising from customers' orders.

Job Requirements:

• At least one year of sales experience in a retail environment/role
• Proficient in Microsoft Office
• Able to work independently and with minimal supervision
• Strong interpersonal and communication skills
• Customer service oriented, good team player with multi-tasking capabilities

Job Summary

Looking for a Business Support Associate to contribute to enhancing the team's capacity as facilitators, carrying out the daily tasks of the business (insurance) processing function and process review.

Mandatory Skill-set

• Possess a Polytechnic diploma or a University Degree in Business, Banking and Finance, Information Technology;
• Demonstrate an unwavering commitment to precision and meticulous attention to details;
• Exhibit adept time management skills and the ability to excel within tight schedules;
• Detail-oriented and result oriented and a good team player;
• High level of integrity and good attitude over teamwork.
• Proficient in Microsoft Excel - Pivot table and Lookup functions;
• Maintain strong communication, interactions and has good time management skills.

Desired Skill-set

• Financial Services experience;
• Mathematically inclined.

Responsibilities

• Support the Business Processing and Operations Office in their daily task of business processing function and process review;
• Assist in the issuance of contracts and endorsements as well as contract adjustments;
• Responsible for contract premiums computation as well as contract refund;
• Liaise with direct clients/intermediaries on contract benefits related queries via phone calls or email;
• Ensure the accuracy of records entries & proper documentation;
• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

A Day in the Life:

• support business units with market intelligence and research for potential biz leads, competition and market opportunities
• Data-mine key client contacts of business units and maintain data currency
• Generate guided marketing communications materials for circulation to clients as part of company consistent marcom interaction with clients
• Thru the above, act as the first point of contact for potential business leads and enquiries
• Update and refresh company’s marketing credentials and communication materials on a regular basis

Who We Are Looking For:

• At least a Diploma in Event Management or equivalent
• Minimum 3 years project management experience in events
• Self-motivated and results-oriented
• Strong interpersonal and communication skills

Job description:

• Prepare quotations and simulations for clients
• Planning, co-ordinate and monitoring order/project until completion
• Assist with sales inquiries, and quotations, process sales orders, and co-ordinate on-site delivery and installation schedule
• Handling documentation and administrative matters required for the commencement of works and project closing
• Able to read CAD drawings for quantity and technical compliance
• Able to make a prior examination and critical analysis, or detailed evaluation of cut-lists and shop drawings against the project’s specified requirement
• Monitor progress claims and ensure that all supplied materials are claimed accordingly
• Any other sales support and coordination jobs assigned

Job Requirement:

• Excellent time management, analytical, communication, presentation, and interpersonal skills
• Meticulous with a positive work attitude
• Energetic, self-motivated and results-oriented
• Knowledgeable in project management processes for all stages of the project
• Passion for Architecture and Design
• Proficient in MS Office (Word/Excel/PowerPoint)
• Minimum 5 years of experience preferably in the stone trade

Job Description

• Liaising with customers which comprise Architects, Designers, Contractors, etc

• Assisting in tender and Project Cost estimation.

• Prepare quotation and simulation for the client

• Follow up on orders until completion

• Arrange site delivery and installation schedule

• Any other sales support and coordination jobs

Job Requirement

• Candidate must have Photoshop and AutoCAD skills

• Energetic and self-motivated

• Passion for architecture and design

• Minimum 5 years’ experience in a relevant role

• Bachelor degree or above

Job Description

The successful candidate will join SIA Group's IT Infrastructure team.

Key Responsibilities

• Maintain and manage Microsoft services, including Active Directory, Azure AD, Intune, and O365. Ensure these services operate optimally and securely, with cyber security best practices.
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver Infrastructure projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. Ensure that all documentation is kept up to date with the latest security best practices.
• Lead a team of End User Computing (EUC) field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities, with a focus on cyber security and emerging technologies.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the resiliency and security of EUC services.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.

Note: You could be assigned to work on projects for any subsidiary in SIA Group and might be based in their office.

Requirements

• A Bachelor's degree in Information Technology, Computer Science, or a related field.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune. A minimum of 3 years of hands-on experience in these technologies.
• Microsoft associate or expert certification is preferred.
• Working experience as Microsoft TAC engineer is preferred.
• Experience leading a team of IT professionals is added advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.

Mizuno places a strong emphasis on Fair Play, Friendship, and Fighting Spirit, aiming to cultivate an environment where every employee embrace fairness and fighting spirit. We seek to attract adaptable, proactive, and passionate talent to join our team.

As a Sales Operations and Customer Service Specialist/ Executive, your role is pivotal in leading and developing our Customer Service division. You will drive enhanced customer satisfaction through competitive service levels, meeting and exceeding our customers' expectations. Your primary objective is to provide order management and support to the Sales Team, aiming to achieve the organization's sales and profit targets while meeting team objectives.

Key Responsibilities:

• Lead the management of the sales order process, including sales order collection, reservation, and confirmation.
• Ensure proper administration, documentation, and financial reconciliation of the customer base.
• Co-lead with Ops and Finance the product delivery process to achieve our customer commitments.
• Collaborate on capacity planning with the warehouse.
• Work with the Sales team to develop strategies to close gaps.
• Communicate cross-functionally between internal interfaces and work closely with the warehouse team to provide the best support for the business.
• Generate and compile inventory data to maintain healthy stock levels.
• Track and analyze monthly sales of customers and product categories.
• Monitor and track incoming shipments as per the Open Order Report, including bulk and sample orders.
• Monitor article drops, and shipment tracking, and ensure all pre-orders are fulfilled.
• Adjust the order book according to delivery information and inform customers and the sales team of any delays.
• Deliver reliability and responsiveness to customer requests and complaints.
• Process stock replenishment in SP & FO and support in all PO creations for non-trade purchases, ensuring submission to Finance.

Knowledge, Skills, and Abilities:

• Strong communication skills.
• Ability to manage relationships and diversity.
• Excellent planning, organizing, and coordinating skills.
• Proficiency in analysis and problem-solving.
• Results-oriented mindset.
• Data entry and computer skills.

Education and Experience / Minimum Qualifications:

• 3 years' experience in Order Management, Inventory Management, and Customer Service.
• Industry Experience – Preferably in retail or FMCG Retail.
• Language: Fluent in English + Local Language (if applicable).
• IT: Proficiency in Microsoft Outlook, Microsoft Excel (Advanced), Sun System/ SAP experience is a plus.
• Mature, responsible, proactive, and a team player.

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.

About Us:

Linkgas Engineering Enterprise is a leading provider of fire protection services in Singapore, dedicated to ensuring the safety of lives and property through reliable and innovative fire protection solutions. We specialize in the design, installation, and servicing of cutting-edge fire suppression systems and products.

Position Overview:

We are seeking a proactive and customer-focused After-Sales Associate to support our clients after the completion of projects. The successful candidate will play a key role in ensuring customer satisfaction, resolving issues, and providing ongoing support to maintain long-term relationships with our clients.

Key Responsibilities:

1. Customer Support:

• Serve as the primary point of contact for clients regarding post-installation inquiries, concerns, and service requests.
• Respond to customer inquiries promptly via phone, email, or in-person, providing knowledgeable assistance and solutions.
• Address customer complaints and issues in a timely and professional manner, striving to achieve satisfactory resolutions.

2. Service Coordination:

• Coordinate service appointments and schedule technicians to address client requests for maintenance, repairs, or inspections.
• Liaise with internal teams and external partners to ensure timely response and resolution of customer service requests.
• Maintain accurate records of service activities, including service reports, work orders, and customer communications.

3. Product Training and Support:

• Provide product training and guidance to clients on the use, maintenance, and troubleshooting of systems and products, if applicable.
• Assist clients in understanding warranty terms, coverage, and procedures for warranty claims.
• Stay updated on product developments and enhancements to provide informed support to clients.

4. Customer Feedback and Improvement:

• Gather feedback from clients regarding their experience with our products and services, and communicate insights to relevant stakeholders.
• Identify opportunities for improvement in after-sales processes, procedures, and products based on customer feedback and market trends.
• Collaborate with cross-functional teams to implement improvements and enhancements to enhance customer satisfaction.

Required Qualifications:

· Tertiary diploma or equivalent; additional education or training in customer service is a plus.

· Proven experience in a customer service or after-sales support role, preferably in the fire protection or related industry.

· Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal teams.

· Strong problem-solving abilities and a customer-centric approach to service delivery.

· Proficiency in MS Office applications and customer relationship management (CRM) software.

Preferred Attributes:

· Customer-focused with a commitment to providing exceptional service.

· Detail-oriented with strong organizational skills.

· Ability to multitask and prioritize tasks in a fast-paced environment.

· Team player with a positive attitude and willingness to collaborate with colleagues.

How to Apply:

If you are a dedicated and customer-oriented individual with a passion for providing excellent after-sales support, we invite you to apply for this rewarding position.

Linkgas Engineering is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our story began in 2017 with only one goal in mind – reinventing the quality of life, and there it is, Sheldon Global Pte Ltd. Who would’ve thought we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings in our family, we continue and strive to provide affordable, high-grade household items to solve your space constraints. With 7 major brands under our management, we will offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.

Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding and if you think you have what it takes, we would like to hear from you!

Basic Function of Position:

Schedule meetings and manage calendars, besides answering phone calls, emails, and messages. Taking accurate and comprehensive notes at meetings, helping with daily time management, running errands as requested and performing secretarial work, and providing senior managers with day-to-day administrative support.

*This is not a remote working position*

Key Responsibilities:

• Assist in recruitment, including job postings, screening resumes, scheduling interviews, and onboarding new hires.
• Manage employee records, ensuring accuracy, confidentiality, and compliance with relevant laws and regulations.
• Coordinate and administer employee benefits, payroll, and performance review systems.
• Serve as a point of contact for HR-related queries from employees.
• Organise and maintain office systems, including data management and filing.
• Schedule meetings appointments and manage travel arrangements for staff.
• Prepare and edit correspondence, reports, and presentations.
• Support the development and implementation of HR policies and procedures.
• Assist with office management tasks, including but not limited to ordering supplies and maintaining a clean and enjoyable working environment.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Assistant, Administrative Assistant, or similar role.
• Knowledge of labour laws and HR best practices.
• Excellent communication and interpersonal skills.
• Strong organisational and planning skills, with the ability to multitask and manage time efficiently.
• Class 3 Driving License
• High proficiency with MS Excel, especially VLOOKUP
• Meticulous and able to work independently and as a team
• Able to work in a fast-paced working environment
• Proficient in MS Office (Word, Excel, PowerPoint) and HRIS systems.
• Ability to handle sensitive information with discretion and integrity.

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet-friendly office

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Group Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.

• Oversea and Manage the Sales Department ensure Daily Sales Operations is updated accurately
• Plan menus, approve sales quotations / prepare all tenders & contract submissions according to the client’s budget and requirements whilst ensuring profitability
• Responsible to create promotions, identify new marketing pipelines/funnels to target new businesses
• Build, expand and maintain sales account database to increase potential business
• Attend Site Inspections / Tender Briefings and Conduct Sales Presentations to Clients
• Respond to customers complaints/feedbacks in a timely fashion
• Supervise & delegate job daily workflow of sales team and to ensure work is on-track and accurate
• Prepare Daily Sales Team reports of (Sales/Success Rates, etc)
• Any other duties assigned by the Directors

Requirements:

• Possess a Diploma / or Trade Certificate in Relevant Discipline
• Strong, Good & Strategic Supervisor for Sales Team
• Possess Good Communication Skills, Be Meticulous, Always Accurate Results Driven
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & able to work Independently
• Strong Desire to own projects and exceed beyond expectations
• Versatility and Ability to find solutions and deliver results
• At least 3 years’ Experience in Sales Related or Catering will be an advantage
• Strong Command: MS Word/Excel, etc

Job Info

• Work in a Pleasant Working Environment
• Work Location: Bedok Industrial
• Commissions Payable
• Attractive Renumeration commensurate with your experience and qualifications
• Good Benefits (Enquire)

Please email updated resume to [email protected] AND WhatsApp to 9857-9292 with:

• COVID Vaccination Status (How many jabs? and/or COVID+ before/when?)
• Last Drawn Salary
• Expected Salary
• Earliest Availability to Start Work
• Earliest Availability to Attend Interview

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

About us:

Our story began in 2017 with only one goal in mind – reinventing the quality of life, and there it is, Sheldon Global Pte Ltd. Who would’ve thought we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings in our family, we continue and strive to provide affordable, high-grade household items to solve your space constraints. With 7 major brands under our management, we will offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.

Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding and if you think you have what it takes, we would like to hear from you!

Basic Function of Position:

Schedule meetings and manage calendars, besides answering phone calls, emails, and messages. Taking accurate and comprehensive notes at meetings, helping with daily time management, running errands as requested and performing secretarial work, and providing senior managers with day-to-day administrative support.

*This is not a remote working position*

Key Responsibilities:

• Assist in recruitment, including job postings, screening resumes, scheduling interviews, and onboarding new hires.
• Manage employee records, ensuring accuracy, confidentiality, and compliance with relevant laws and regulations.
• Coordinate and administer employee benefits, payroll, and performance review systems.
• Serve as a point of contact for HR-related queries from employees.
• Organise and maintain office systems, including data management and filing.
• Schedule meetings appointments and manage travel arrangements for staff.
• Prepare and edit correspondence, reports, and presentations.
• Support the development and implementation of HR policies and procedures.
• Assist with office management tasks, including but not limited to ordering supplies and maintaining a clean and enjoyable working environment.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Assistant, Administrative Assistant, or similar role.
• Knowledge of labour laws and HR best practices.
• Excellent communication and interpersonal skills.
• Strong organisational and planning skills, with the ability to multitask and manage time efficiently.
• Class 3 Driving License
• High proficiency with MS Excel, especially VLOOKUP
• Meticulous and able to work independently and as a team
• Able to work in a fast-paced working environment
• Proficient in MS Office (Word, Excel, PowerPoint) and HRIS systems.
• Ability to handle sensitive information with discretion and integrity.

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet-friendly office

Responsibilities:

• Performing different types of massages, beauty treatments, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Ensuring that the rooms are adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.

Requirements:

• Relevant Massage Certificate or Diploma is a plus.
• Proven experience working as a Spa Therapist.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.

[What you will be working on]

You will provide support to the School of Engineering in the areas of, Administration (day to day), Customer Services (front desk), Information Support (in-house systems and SharePoint repository), Finance and Procurement, College events, oversee the housekeeping of staff centre, as well as collation activities of requests from various stakeholders.

[What we are looking for]

- Possess at least 2 years of relevant work experience.

- Good interpersonal and communication skills.

- Familiar with Outlook for Email.

- Competence in Microsoft Office systems (Excel, Word and PowerPoint)

- Good numeracy skills and/or knowledge in Adobe Photoshop would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.