Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Provide required ERP system Migration support during Dynamics 365 implementation.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new functionality and other Pre/post implementation support.
• Assist in providing training to end users for all new and modified functionality.
• Coordinate and support local/subsidiaries companies IT of ERP systems.
• Provide level 2 application support, liaise with level 1 and level 3 support teams within the organizations to resolve reported issues and incidents.
• Work with level 3 support teams to fulfil service requests and change requests.
• Document and track incidents, service requests, change requests and provide regular progress reports.
• Coordinate closely with support teams to test and deploy application defect fixes, enhancements, and patches to production environment in accordance with project methodologies.
• Coordinate regular system maintenance and upgrade activities such as monthly maintenance and hotfix deployments.
• Conduct user requirement analysis for application enhancements. Support the team in defining project requirements, tracking and documentation.
• Provide pre-go-live and post-go-live end user support for Microsoft Dynamics ERP system.

Job Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• At least 3 years’ experience working in IT industry, inclusive of 2+ years’ experience in application support and operations like sales, logistics and Finance
• Good understanding of IT technologies, methodologies and processes including Software Development Life Cycle (SDLC).
• Development experience and good working knowledge in Microsoft SQL database
• Experienced across functional/technical aspects of Dynamics AX and its latest releases D365 Operations
• Experienced and proficient in one or more of the following technologies: Power BI, PowerApps, Microsoft Azure, Flow, SQL, AD, etc is a plus.
• Hands on Data Migration from legacy system to D365 Operations.
• Ability to map and configure business requirements into D365 Operations
• Strong experience in X++/SSRS/AIF/DIXF/Azure server management
• Good knowledge of web services, SOAP, REST API services
• Strong analytical, interpersonal and collaboration skills.

Job Descriptions:

Simtrum was founded in 2019 with the core mission to serve the optical industry with innovation and efficiency. Our founding team has decades of research and development experiences (across NUS and A-star) in high-end microscope systems. We now focus on confocal, super-resolution microscopy and other related fields, catering to both academia research and high end industrial production needs. Our proprietary high resolution microscopes adopt state of the art optical technology, image processing algorithms, with excellent imaging performance to meet the high resolution and fast imaging needs of our technology partners.

Simtrum is a young startup with many exciting opportunities to offer to the right candidates with the right mindset. We are now seeking the following commercial talents to join our team, to expand our reach and support our growth:

Job Descriptions:

1. Visit university professors to promote the company's microscope products and complete sales tasks.

2. Develop regional business based on existing products and assist in collecting market information for products under development.

3. Identify potential markets and establish effective market entry methods.

4. Establish marketing plans and strategies to expand your customer base.

Basic Requirements:

1.Ideally you should have a foundational education in either Electronic Engineering, Photonics, or Physics;

2.exposure to Laser or Optics industry a huge plus. Candidates with at least 1-2 years of related sales, marketing or e-Commerce experiences will be given priority considerations.

3.We are also open for fresh graduates with the right attitude and willingness to learn. To do well in the Simtrum environment, you should be someone with initiative, curious, can-do attitude, flexible, and eager to learn.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Thai (to handle enquiry from Thai speaking customer and document in Thai language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.