Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities

* After sales maintenance support

* To carry out troubleshooting, basic repair or rectification and servicing jobs on AV/ IT hardware and software

* Manage preventive / comprehensive maintenance, setup, installation and commissioning of AV Systems & Solutions

* To assist Technical Manager or Superior for all tasks and duties

* To assist in handling projects Engineering & Application Support to Sales Team

* Field support for installation and cabling works on site as necessary

* Responsible for system set-up, Testing & Commissioning

Preparation of Service Reports, SOP & Guides for customer as required including Training to users

*Project Management

* Assist in System Programming

* Proficiency in troubleshooting on Audio-Visual and IT related system deployed

* Any other technical roles & responsibilities as necessary

Requirements
- Min NITEC/Higher NITEC/Diploma in IT/Electrical/Mechatronics/Electronics Engineering

- Hardworking, willing to learn and positive attitude

- Knowledge of AutoCAD will be an added advantage

- Able to work independently

- Preferably at least 1-year relevant working experience

- Able to communicate in Mandarin with customers and suppliers is preferred

- Monday to Friday 5 days week

- Possess Class 2/3 will be an added advantage

What’s the job?

The Assistant / Event Sales Manager sell activities and events (seminars, workshops, weddings, social dinners, etc) in line with the annual sales and marketing plan. He/she is the main contact for all clients’ inquiries and requests about the space, consulting with clients about every detail of an event to ensure that it runs smoothly, prospecting new sales and managing revenue documentation. He/she also ensure that sales activities, top accounts and bookings are focused to yield maximum catering and event sales revenue.

Your day-to-day

Sales Management:

• Develop and implement effective sales strategies to meet or exceed revenue targets.
• Achieve results by actively pursuing and securing business using a proactive, consultative sales approach.
• Identify and cultivate relationships with potential clients.
• Build and maintain effective business relationships with new/existing clients.
• Develop promotions or specialty packages to entice new customers.
• Stay informed about market trends, events, to remain relevant and pursue opportunities for potential new clients.
• Maintain strong presence in the local community by participating in business / industry organisations, associations and developing a broad external network.

Event Planning:

• Prepare and deliver quotes and proposals to clients.
• Oversee the end-to-end planning and execution of events, including seminars, weddings, corporate meetings/gatherings, social dinners, etc
• Work closely with clients to understand their event objectives, budget and expectations.
• Innovate and adapt to meet customer requirements and event needs.
• Maintain banquet event order (BEO) paperwork for each event booking.
• Collaborate with our chef on menu requests.
• Work closely with operations team to ensure seamless execution of committed events.
• Coordinate logistics for events, including setup, registration, catering, and audio-visual requirements.
• Work with the marketing team to develop promotional materials.
• Address any issues that may arise and ensuring a seamless and great experience for clients.

What we need from you

• Diploma/ Degree in related discipline
• 3 years of sales & event planning and management background in the hotel industry. Candidates with stronger experience may be considered for the role of Event Sales Manager.
• Strong scheduling and organizational awareness and the ability to market event space to new clients.
• Strong negotiation and interpersonal skills.
• Strong customer development and relationship management skills.
• Self-motivated and results-focused
• A positive and keen to learn attitude
• Must be proficient in written and spoken English and with good communication skills. Mandarin speaking will be an advantage.

What’s the job?

The Sales Manager (Corporate) is responsible for maximizing revenue opportunities in the areas of room reservations by driving sales acquisitions, maximizing business opportunities and increasing business conversions.

He/she is knowledgeable on local and international market trends and will recommend strategic sales initiatives to win the business and maintain hotel's market leader position as preferred hotel for international business and leisure travel segments.

Your day-to-day

• Assist the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.
• Develop and procure new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local and international markets.
• Utilise knowledge of local, international corporate and leisure segments to drive and support business acquisition and conversion.
• Procure new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local and international markets.
• Maintain contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications. Provides direction on and conducts market research.
• Maintain close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support.
• Attend major travel functions to promote sales for the hotel.
• Organize and attend major sales/ PR related functions within the hotel.
• Conduct sales visits, product presentations (including virtual sessions), site inspections and attend trade shows to drive business acquisitions.
• Support for exceptional service delivery from operations teams of Front Office, Housekeeping and Food & Beverage to deliver exemplary guest experience.
• Support the Director of Sales in maintaining business excellence and guiding the team to achieve business goals.
• Acquire new business and maintain existing business relationships with accounts.
• Maximise group room revenue and maintain accurate room blocks including group attrition.
• Maintain accurate and timely update of groups to support forecast accuracy.
• Be the key contact for communication with superior and the sales team to support new account acquisition, market penetration and business conversion.
• Qualify business opportunities, prepare corporate rate agreements based on static rates or dynamic rates contracting.
• Ensure accurate rate loading upon signed agreement returned to hotel or RFP accepted.
• Respond to all groups' enquiries and work with groups, meetings and events team to drive business conversion.
• Work with Director of Sales on manpower planning and management needs.
• Other duties as assigned by Director of Sales or the management.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field.
• Minimum 3 years' experience in a similar role with a proven track record. Candidates with senior years of experience shall be considered for a higher role.
• Corporate, Leisure, OTA experience and event sales background an advantage.
• Strong strategic-thinking skills.
• Excellent organisational and planning skills.
• Self-motivated and results-focused
• Prior knowledge of Opera, Oasis and use of Delphi fdc as an advantage

This job position is suitable for individuals who are constant learners, problem solvers, and multi-taskers. Candidates who thrive in a fast-paced environment, step up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are well-versed in modern development methodologies and cloud architectures.

Responsibilities

• Collaborate closely with clients to understand their requirements and translate them into detailed architecture and design blueprints, with a focus on cloud-native approaches and best practices.
• Introduce a forward-thinking technical vision for cloud-based solutions, emphasizing Infrastructure as Code (IaC), automation, and scripting to streamline infrastructure management and deployment processes.
• Develop comprehensive technical solutions that leverage cloud services and technologies, ensuring scalability, reliability, and cost-effectiveness.
• Analyze both business and technical challenges, identifying functional and non-functional needs within a cloud environment to design optimal solutions that meet client objectives.
• Provide precise specifications for the definition, management, and delivery of cloud-based solutions, incorporating IaC principles and automation techniques to drive efficiency and consistency.
• Lead the delivery of Minimum Viable Product (MVP) and Proof of Concept (POC) implementations on cloud platforms, demonstrating the feasibility and value of proposed solutions to customers.
• Offer guidance and mentorship to development teams, fostering a culture of innovation, collaboration, and continuous improvement in cloud architecture and infrastructure practices.
• Demonstrate expertise in troubleshooting complex technical problems within cloud environments, leveraging automation and scripting to streamline resolution processes and minimize downtime.
• Utilize cloud-native services for monitoring, logging, and alerting to ensure proactive management of infrastructure health, performance, and security.
• Drive automation initiatives across cloud infrastructure, scripting routine tasks and workflows using languages like Python, PowerShell, or Bash to enhance operational efficiency and reduce manual intervention.
• Implement Infrastructure as Code (IaC) methodologies using tools such as Terraform, CloudFormation, or Azure Resource Manager to provision and manage cloud resources efficiently and reliably.
• Incorporate best practices for security and compliance into cloud-based solutions, leveraging native security features and third-party tools to protect data and applications against emerging threats.
• Stay abreast of emerging technologies, trends, and best practices in cloud computing, infrastructure automation, and DevOps, continuously refining solutions to meet evolving business needs and industry standards.

Requirements

• 5 years of experience in one or more areas of the IT industry
• Experience building complex solutions on AWS, Google Cloud Platform, Microsoft Azure, Alibaba Cloud, or any other cloud provider
• A Bachelor's degree in Computer Science; Computer Engineering; Information Technology is preferred
• Solid understanding of containers and serverless architecture
• Experience designing relational or non-relational databases (MySQL, MariaDB, MongoDB, Aurora, DocumentDB, DynamoDB, etc.)
• Experience with agile approaches and experience in DevOps or DevSecOps
• Experience with infrastructure automation using Terraform, CloudFormation, Ansible, or similar tool
• Good communication and presentation skills

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We are looking for Video Content Creators & Social Media Specialists to join our team. This role is perfect for individuals who love storytelling, have a keen eye for detail, and excel at producing engaging video content.

Disclaimer: You are not required to appear on camera.

Responsibilities:

• Edit a variety of video content.
• Conduct video shoots in different locations.
• Assist to host TikTok Live sessions (no need to show face).
• Collaborate with the marketing team to ensure content aligns with our brand and goals.
• Increase our social media following across various platforms.
  
  Requirements:
• Excellent writing and editing skills in both English and Mandarin.
• Fresh graduates are encouraged to apply.
• Strong attention to detail.
• Proficiency in video editing software (e.g., Capcut, Final Cut Pro, etc.).
• Familiarity with social media platforms such as TikTok, Youtube, Facebook, Instagram, and Xiaohongshu (Little Red Book).
• Willingness to travel, with travel fees covered by the company.
• Passion for storytelling and a creative mindset.
• Excellent communication skills and the ability to work independently.
• Willingness to learn.
• Educational qualifications: Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Media Studies, Film Production, Digital Media, Marketing, Corporate Communications, Mass Communications, or a related field.
  
  Benefits:
• Attractive performance-based bonuses with a high-ceiling bonus system.
• Opportunities for professional development and career growth.
• A supportive and dynamic work environment.
• Hybrid working locatio

We are looking for Video Content Creators & Social Media Specialists to join our team. This role is perfect for individuals who love storytelling, have a keen eye for detail, and excel at producing engaging video content.

Disclaimer: You are not required to appear on camera.

Responsibilities:

• Edit a variety of video content.
• Conduct video shoots in different locations.
• Assist to host TikTok Live sessions (no need to show face).
• Collaborate with the marketing team to ensure content aligns with our brand and goals.
• Increase our social media following across various platforms.
  
  Requirements:
• Excellent writing and editing skills in both English and Mandarin.
• Fresh graduates are encouraged to apply.
• Strong attention to detail.
• Proficiency in video editing software (e.g., Capcut, Final Cut Pro, etc.).
• Familiarity with social media platforms such as TikTok, Youtube, Facebook, Instagram, and Xiaohongshu (Little Red Book).
• Willingness to travel, with travel fees covered by the company.
• Passion for storytelling and a creative mindset.
• Excellent communication skills and the ability to work independently.
• Willingness to learn.
• Educational qualifications: Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Media Studies, Film Production, Digital Media, Marketing, Corporate Communications, Mass Communications, or a related field.
  
  Benefits:
• Attractive performance-based bonuses with a high-ceiling bonus system.
• Opportunities for professional development and career growth.
• A supportive and dynamic work environment.
• Hybrid working location.

We are looking for engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative’s (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account.

You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. Please note that this role would be on a hybrid work model.

• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers
• Conduct proactive research on accounts using Google, LinkedIn, Lusha and other tools you will be provided.
• Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning.
• Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts.
• Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential.
• Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels.
• Follow up on inbound enquiries and leads generated through our APAC marketing campaigns and provide feedback to marketing on the quality of these leads and prospects.
• Perform analysis on CRM (Salesforce) to track activities, attend weekly territory forecast meetings and update team on progress of identified activities.
• Meet and exceed your defined target of qualified opportunities per quarter.

About the job
Reporting to the Sales Manager, you lead your team in developing the IKEA business and your respective HFB (Home Furnishing Business).

Your assignment

• You come up with business and action plans for your responsible areas and manage resource effectively.
• You optimize sales and profitability, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
• You act quickly on commercial opportunities and customer feedback, keeping an active eye on competition and take appropriate action when necessary and communicate with your matrix partner in the Service Office.
• You collaborate effectively with your matrix partner in Service Office to attain better results.
• You cultivate good working relationships with your commercial team and drive all commercial agenda within the team.
• You secure and develop our customer base through effective range presentation and sales steering, thereby ensuring an inspiring and enjoyable shopping experience for all IKEA visitors.
• As a leader, you are also to lead and develop your team by providing coaching and regular engagement.
   

Your profile

• You have at least 5 years of experience in a fast-paced retail industry and in a commercial environment.
• You have an interest in home furnishing and people’s everyday life at home.
• You are self-motivated, analytical, and good at implementing commercial strategies, and guiding your team towards sales maximization.
• You have a proven ability to work as part of a team and actively selling through understanding your customers and their needs.
• You are a problem solver and decision maker, good at prioritizing and organizing your work and the work of others efficiently in a fast-paced retail environment.
• You are a strong and effective communicator; multi-tasking is second nature to you in the course of working with co-workers of all levels, both within and outside IKEA.
• You have strong leadership capabilities and able to guide, coach and lead a team of coworkers to excel as Sales Associates.
• You demonstrate strong leadership abilities in managing your commercial team.

The Visa Global Digital Sales team is a newly formed global sales organization with an opportunity to be a tremendous revenue growth engine for the company. The senior director of digital sales will be part of an exciting new team that is at the forefront of establishing cutting-edge opportunistic sales motions leveraging AI and automation, digital marketing and analytics to drive impactful demand response and targeted sales coverage.

We are looking for an experienced Digital Sales Leader to develop a strategy and build an organization that can successfully scale. The Digital sales leader is an essential role in the future state and structure of our global sales strategy, focused on the people, best practices and tools necessary to sustain long-term growth and profit. In addition to requisite passion, skills, and experience, you will have a consistent track record in building and leading high performing teams that exceed revenue targets while developing deeper client and partner relationships.

The Senior Director of Digital Sales Leader

• Develop global framework for digital sales team and supporting coverage plan for Visa’s longtail customers including identifying, developing, and implementing effective sales plans and strategies in partnership with regional digital sales leaders

• Develop end to end sales motions to support inbound and outbound sales strategies for longtail client and partners

• Work together with other leaders across the company (e.g. Marketing, Finance, regional sales teams, CS, etc.) to execute cross-functional key initiatives in support of the launch of the digital sales centers and coverage strategies

• Partner with regional sales center leads to accurately forecast sales opportunities and deliver monthly sales and revenue quota to ensure profitability goals are achieved/exceeded

• Continually evaluate and deploy new and improved digital sales processes and methods

• Provide ongoing coaching to Regional Digital Sales leaders to achieve targets and execution of strategic initiatives

• Build skills, confidence, and trust with digital sales teams and provide developmental feedback for continuous improvement

• Conduct regular account reviews with direct reports to ensure maximum sales efforts

• Conduct presentations to internal and external executive decision-makers

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a dedicated and detail-oriented Total Quality Management (TQM) Specialist to join our team. The TQM Specialist will be responsible for managing and improving quality management systems across the organization. This role focuses on ensuring that all processes meet quality standards and regulations, enhancing customer satisfaction, and driving continuous improvement. 

Responsibilities:

• Coordinate TQM Activities:
• Assist in the planning, execution, and monitoring of TQM initiatives across the organization.
• Support cross-functional teams in implementing quality improvement projects
• Support Continuous Improvement:
• Identify opportunities for process improvements and support their implementation.
• Facilitate Kaizen events and other continuous improvement activities.
• Quality Assurance:
• Ensure compliance with established quality standards and procedures.
• Conduct regular audits and assessments to identify areas for improvement.
• Training and Development:
• Provide training and support to employees on TQM principles and methodologies.
• Develop and maintain training materials and documentation.
• Data Collection and Analysis:
• Collect, analyze, and report on quality data to identify trends and areas for improvement.
• Prepare and present quality reports to management.
• Communication:
• Promote a culture of quality and continuous improvement within the organization.
• Communicate effectively with all levels of the organization to ensure alignment on quality goals.

• Minimum of 0-2 years of experience in quality management or a related field.
• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field preferred
• Certification in TQM, Six Sigma, or Lean is preferred.
• Proven track record of managing TQM systems and processes.
• Strong knowledge of TQM principles and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in quality management software and tools.

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

-opening of new accounts as well as mantainance of existing company accounts

-provide custome service to all customers which includes service delivery, setup, payment

-take part in overseas roadshows, events and exhibitions

-assist in planning, coordinating and monitoring the execution of marketing plans

-assist in providing vocational and product training internally & externally

-commission on top of basic salary upon confirmation

Requirements

-Able to easily communicate with people, adaptable

-Ability to write and speak proficient English a must, additional languages ability preferred

-Independent, Fast Learner, Responsible

-Familiar with travel, use of laptops and office software

-Able to plan, work and achieve sales target

Training and mentoring will be provided

Our client a major NVOCC is looking for a Sales and Marketing Executive

Issuing proper bills of lading and assuming responsibilities for the shipments.

To develop strong business building relationships with existing and new customer base.

To be fully accountable for meeting individual key performance indicators and targets.

Meeting sales forecast and target.

Submit regular reports covering sales activities from sales to servicing of current clients and develop new business.

Coordinate with freight forwarders and coordinate internally for import and export shipments.

Compliance, reviewing, and implementation of internal controls simultaneously.

Assist in the planning and controlling in marketing of our shipping services.

Monitoring the day-to-day operational functions flowing smoothly.

Assist in management and direct all operational activities in meeting both company and customer expectations.

Inventory tracking and control.

To be the point of contact in daily management and ensuring smooth execution of overall booking space with feeders/vessel operators.

Monitor and ensure prompt and accurate submission of permits and prompt delivery and clearance of shipment.

• Be a good team player
• Results-oriented
• Good interpersonal skills
• Willing to work beyond office hours
• Minimum 1-2 years of working experience preferred
• Training will be provided for those keen to learn

Chan Chee Meng
EA 07C3069
R1110620

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

We are looking for a dynamic Sales Manager to be part of the expanding team. To be responsible for sourcing new cilents, promoting our services and clinch new deals. To form an integral part supporting of the Group's strategic expansion and initatives.

Job Responsiblilites

Source for new business leads

Build and maintain strong collaborative key customer relationships.

To handle MRO and allocated projects.

Visit new customer and look for a business opportunity.

Market company capabilties as a valve automation and service center.

To do site troubleshooting work when required.

Experience in Construction or Machinery Industry.

Excellent understanding of the full sales & marketing mix.

Strong analytical skills and data-driven thinking.

Update latest trends and sales & marketing best practices.

Advanced communication and interpersonal skills.

A team player and capable of putting a positve on the brand.

Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

Responsibilities for sales supervisor

Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Position Purpose:
We are seeking a dedicated and detail-oriented Sales and Admin Executive to join our team. This role is pivotal in maintaining accurate customer records, managing payment collections, and ensuring seamless processing of orders and returns. The successful candidate will work across multiple channels, perfumery/wholesales, handling various administrative and accounting duties.

Principal Accountabilities:

Customer Responsibilities:

• Customer File Management: Regularly update and maintain customer files to ensure accurate and current information.
• Payment Collection: Efficiently manage and track payment collections for client, ensuring timely and accurate processing.
• Exchange/ Return/ Credit Note (CN) Processing: Handle all exchange, return, and credit note requests for customers.
• ETA Date Updates: Keep customers informed about the estimated time of arrival (ETA) for their orders by updating relevant information.

Perfumeries/ Wholesales Channel Responsibilities:

• Exchange/Return/Credit Note (CN) Duties: Manage exchange, return, and credit note requests for perfumeries and wholesales channels.
• Monthly SOA Statement Reports: Prepare and distribute monthly Statement of Account (SOA) reports for perfumeries and wholesales channels, ensuring accuracy and timeliness.
• Accounts Receivable Collection: Collect and track payments for wholesale orders, ensuring that all accounts receivable are up to date.

Channel Responsibilities:

• Order Processing: Handle order processing and ensuring accuracy.
• Price List Updates: Regularly update and maintain price lists for chain stores and perfumeries to reflect current pricing and promotions.
• Ad-Hoc Administrative Duties: Perform various administrative tasks as needed to support assigned channels.

Additional Responsibilities:

• Administrative Support: Provide ad-hoc administrative support for various channels, ensuring smooth operations and effective communication.
• Customer Service: Address customer inquiries and concerns promptly and professionally, maintaining a high level of customer satisfaction.

• Proven experience at least 1 year experience in customer relations, and accounts receivable management.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in relevant software and tools for managing customer files, payment collections, and order processing.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with the beauty and perfumery industry is a plus.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Job Roles and Responsibilities

• Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction
• Providing quality technical consultative service and generating specification document to Architects, Façade Consultants and Contractors
• Gathering feedback from customers or prospects and sharing with internal teams to develop better sales strategies
• Actively seeking out new sales opportunities through cold calling, networking and social media

Requirements

• GCE “A” level, diploma in business, sales & marketing or related professional qualifications
• 2-3 years Sales Experience in M&E ,Construction , Building
• Singaporean only

Send your CV to [email protected]

Able to commit weekend

Salary - $2500 to 2800 + COMM ( GROSS $ 6000)

5 to 6 working days per week

Job Responsibilities

• Engage customers in a positive manner via roadshows/events
• Responsible to promote products
• Training provided.
• Any other ad-hoc tasks as assigned by Supervisors

Job Requirements

• Possess strong interpersonal and communication skills
• Target driven
• Good communication skills
• Service-oriented and Positive attitude
• GCE N Level
• 
  
• If Interested: email to [email protected]
• 
  
• We will contract you , once we receive your application

Responsibilities:

• Be the main point of contact for all client’s day-to-day communication and oversight; own overall client satisfaction and proactively identify opportunities
• Work with the Senior Account Manager to optimize, retain, and up-sell business
• Build effective client relationships as acts as a day-to-day partner; working with them to achieve their marketing objectives and works to nurture and grow the relationship
• Owns projects from briefs to execution with support from the senior account manager when needed
• Is a committed, responsible and confident leader of projects, who can work independently and as part of the wider team
• Brief creative, operations and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
• Helps to manage client finance process
• Attends weekly client meetings and actions on client requests and briefs in a timely manner
• Owns day-to-day client communication,, including weekly reports
• Always provides the standard of service to the client that meets and exceeds client expectations

Your Career

As a member of the Palo Alto Networks sales team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Must have experience handling commercial and whitespace account in Singapore
• Understands the power of channels and has strong channel  relationships with both T2 partners and Distributors
• Prior experience in selling direct and through channel partners
• Prior experience in inside sales
• Territory business planning and execution; understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process: By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Great communication and presentation skills
• Proven track record by exceeding business quotas regularly for the last 2-3 years

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Customer Experience Specialist (Interaction Centre)
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

Job Description Summary

The Director, Go-To-Market Sales is a leadership role, responsible for providing direction to sales managers driving consistent results and performance across their sales teams. This role oversees a group of senior sales managers who manage quota bearing teams.

This leadership role often provides executive presence primarily to their teams in order to drive the execution of the strategy across the geography they are responsible for.

This leadership role has limited interaction with buyers but in instances where these interactions do occur, it will be at higher altitude levels in the account and will likely be of a strategic nature.

The Director, Go-To-Market Sales oversees, leads and manages a sales team within a region/country, ensuring the flawless execution of sales initiatives, activities and programs to meet sales revenue and strategy, while simultaneously fostering a collaborative and innovate team culture focused on operational excellence.

Key Responsibilities:

• Works with the Sales Executive and decision makers to assist with the development of a sales strategy that will deliver the strategic objectives as outlined in the global and regional organizational strategy.
• Defines the way the sales force will approach the market and to determine the targets that the sales force should achieve and strive to exceed.
• Drives a sales culture by sharing best practices, developing and sustaining cross functional relationships and filtering information downwards
• Provides input into sales policies and procedures, ensuring implementation and continuous improvement to drive business results.
• Drives the alignment to the sales and organizational strategies and ensures the execution of these strategies by implementing the relevant operational plans.
• Responsible for the management of the team, setting and managing budgets, creating and executing on plans and reporting on the team activities in the required forums.
• Engages with vendors and partners to develop and execute go-to-market strategies to be implemented by sales teams.
• Takes responsibility for closing the gap between buyer expectations and current-state sales models, engagement models and integration methods.
• Executes the sales strategy by making decisions that influence people, process and technology.
• Measures progress against objectives and ensure that the appropriate level of effort is applied across the sales team to handle the client’s reality.
• Coordinates sales activities across the geography to ensure that a consistent go-to-market approach is followed and that all clients are approached in a planned and coordinated way.
• Acts as a critical link between sales strategy and execution in the field and ensures that the end-state vision as determined by the executive team is achieved, whilst balancing buyer expectations.
• Sets sales targets and goals whilst making it easier for clients to buy,listening to client concerns, collecting reality-based evidence and enforcing standardized but flexible processes and methods across their teams.
• Develops and maintains strategic relationships with internal and external partners to the benefit of their clients.

Knowledge and Attributes:

• Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
• Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning,and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
• Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link organizational offerings, including high-value services to specific client and prospect needs and outcomes.
• Sales resources optimization. Building internal relationships, working with pursuit teams and leveraging vendors as resources throughout the sales cycle.
• Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Sales strategy execution. The skills to ensure that the sales strategy is aligned to the business strategy.
• Sales business management. The skills to ensure that target setting, and associated processes is aligned to meeting the target.
• Sales talent management and enablement. The skills to ensure that results are achieved through effective talent management.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business or marketing or a related field.

Required Experience:

• Significant experience in a sales leadership/management role, preferably gained within a global technology services organization.
• Significant sales work experience gained within a similar environment.
• Significant strategic planning and operational execution experience.
• Significant media experience and evidence of previous work in this area is a must.
• Significant track record managing financial results and business outcomes.
• Significant experience negotiating on extremely critical matters.
• Significant go-to-market planning and execution experience.

Additional Job Description:

Knowledge and application:

• Uses extensive knowledge across functional areas to direct the application of existing policies and principles and guide the development of new policies and ideas across the function.
• Leads,integrates and directs work applying substantial practical expertise across function disciplines.

Problem solving:

• Solutions are devised based on limited information and issues that are occasionally complex and fundamental principles and data may be in conflict.
• New concepts and solutions consider multiple perspectives and future implications.

Interaction:

• Interacts with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization.
• Reconciles multiple stakeholder views to drive business results.

Impact:

• Works with senior management to establish strategic plans and translates business segment strategy into functional plans and guides execution.
• Erroneous decisions will have a critical long term (typically up to five years)impact on the overall success of function or multi departments.

Accountability:

• Accountable for results which impact function or multiple departments including budgets.
• Direct management of a team of professional managers and experienced individual contributors.

Did you know KONE moves over one billion people every day? We employ over 65,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

The position works with new KONE customers, proactively targeting modernization opportunities outside the current customer base. He/she sells all modernizations, full replacements, Advanced People Flow Solutions and other digital solutions.

What will you be doing?

Customer relationship management
• Proactively develops and creates customer relationships in his/her area of responsibility
• Accountable for developing KONE position in his/her customer base or market area
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solving complaints with the rest of KONE team
• Documents the customer and contact information, maintains customer data

Sell
• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
• Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information
• Maintains full information of opportunities, tasks and visits.
• Timely and accurate reporting
• Supporting the finance function in money collection.

What’s On Offer

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

KONE Singapore ranked 20th in The Straits Times Best Employer 2023 and KONE has been ranked among Singapore’s Best Employers for the second year running in 2024!