Sales Operations Coordinators optimize the effectiveness of the District Sales team by engaging in activities that support our sales processes and strategies. Using strong analytical, communication, and time management skills, Sales Operations effectively collaborates with staff in various job functions, owns and completes tasks of moderate to high complexity, and performs well in a challenging and fast-paced environment. This position provides support to the District Sales Manager and to the District Sales team. The Sales Operations role provides growth opportunity, recognition and reward for the achievement of business results.

KEY RESPONSIBILITIES

• Qualify sales leads utilizing reporting and analytics tools.
• Engage in pre-sale engagement activities for target customers prior to Sales engagement.
• Organize sales events to drive existing and new customer engagement.
• Utilize the Customer Relationship Management system to help manage and organize the District Sales team's customer accounts, enable global engagement, and ensure data integrity measurements are met.
• Coordinate bid response information as requested by the District Sales team or the Expeditors network.
• Produce reporting on key metrics and manage monthly delivery of key reports to the District Sales Manager.
• Ensure updated marketing materials are accessible to Sales team, and create customer-focused PowerPoint presentations in support of business development.
• Support Sales with rate requests by liaising with the appropriate Product staff or Pricing Desk who prepare quotes, and following up to drive timely customer response.
• Coordinate visitor management for the district and ensure the Sales team maximizes opportunities for scheduled meetings with visitors and customers.
• Attend training & development sessions to understand the requirements of Sales, and communicate new internal information and tools to Sales, ensuring they are informed of new developments.
• Support the onboarding of new Sales personnel.
• Manage and/or contribute to weekly sales meetings, as directed by the District Sales Manager.
• Take on additional assignments, as required, in support of company needs.

Your Career 

Sales Operations Analyst, Order Management at Palo Alto Networks resides within the Sales Operations department ensuring the accurate and timely processing of a high volume of purchase orders. You will work out of our JAPAC office and will report to a Sales Operation Manager - Order Management of our EMEA Headquarters. 

The role demands incredible attention to detail, the ability to work as part of a team and on one’s own, a desire to learn systems and processes very quickly and the skills to adapt to ever-changing business requirements. 

This position requires team members to be available to work extended hours at the end of each month and the fiscal quarter. 

Your Impact 

• Manage daily sales orders and placement into CRM-Sales Force System with precise accuracy and cross-checking ERP-SAP system 
• Sales Operations Analyst, Order Management (International) receives and processes all types of purchase orders from Palo Alto Networks’ distributors and direct resellers in each of the two assigned regions (EMEA and JAPAC)
• Handle escalation of activities and ensure accuracy on approved quotes 
• Review all required documentation are transferred to the back office 
• Adhere to contract and licensing terms and recognition policies are met 
• Each purchase order is reviewed for accuracy to ensure it matches approved quotes, adheres to contract and licensing terms, meets Palo Alto Networks procurement and revenue recognition policies and is being placed by an authorized channels distributors and reseller partner
• Certain activities in Salesforce.com are administered Once a purchase order is deemed clean, before the transactions are transferred to Order Fulfillment and Trade departments for final processing and shipping
• Certain activities in Salesforce.com are administered Once a purchase order is deemed clean, before the transactions are transferred to Order Fulfillment and Trade departments for final processing and shipping
• Sales Operations Analyst, Order Management as the first point of contact for all escalations concerning Sales Orders require a strong analytical skill and understanding of complex policies and licensing processes
• Collaborate with other external and internal departments to quickly resolve customer concerns
• Interact directly with PAN Distributors, PAN Channels Distributors, PAN Channels and Sales Reps. as required
• Liaises with Sales Rep, Renewal Rep, Deal Desk  for opportunities and quotes related issues, with Deal desk for pricing and quotes matters
• Sales Operations Analyst, Order Management may collaborate with Field Sales Ops. NPI Sales Ops. Sales Support, Channels Ops, Product Compliance teams for any operational issues and Data Account team for account registration related issues
• Liaises with Fulfillment, Trade and Logistics teams to relay compliance, shipment and delivery information/documentations, Tracking and communicating any order matters (e.g order status, shipment status, serial number, etc) to both internal and external stakeholders

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

The sales supervisor may also perform some tasks of a manager, such as purchasing, accounting and budgeting. Retail sales supervisors may ship goods, arrange displays and help customers as well as assist staff. Whether overseeing retail or non-retail sales activities, they make day-to-day decisions regarding the employees they supervise.

• Greet and assist customers

• Respond to customer inquiries and complaints

• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods

• Inventory stock and reorder when necessary

• Instruct staff on how to handle difficult or complicated sales

• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

• Formulate pricing policies and accuracy

• Attend trade shows to identify new products and services

• Coach, counsel, recruit, train and discipline employees

• Approve contracts with vendors

• Utilize information technology to record sales figures for data analysis

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Highlights

• Basic Salary: $2,500 and above
• Performance Incentives: Enjoy additional earnings through commissions and cash incentives upon achieving sales targets.
• Gross Salary: $4,000 and above achievable with successful sales performance

Duties and Responsibilities

• Drive Sales Goals: Identify and reach out to potential buyers, guiding them through our defined selling process with engaging product demos and presentations.
• Product Expertise: Possess in-depth knowledge about our products, conducting demos and providing hands-on experiences to potential buyers.
• Customer Relationship: Maintain strong relationships with existing customers, exploring opportunities for repeat business and new sales.
• Brand Representation: Showcase our brand professionally, ensuring a positive customer experience and fostering trust among our clients.

Qualification and Skills

• Min O’ levels
• Able to communicate with Mandarin speaking customers
• Comfortable with working on weekends
• Ability to work independently, while contributing to team-wide efforts
• Strong sense of ethics and business acumen
• Excellent interpersonal and communication skills

Job Highlights

• Performance Incentives
• Gross Salary: $4,000 and above achievable with successful sales performance
• Hybrid Working Model
• Birthday Leave + Medical Benefits

Job Responsibilities

• Meet sales goals and contribute to month-over-month growth
• Possess in-depth product knowledge and be able to deliver a presentation of our solutions
• Take inquiries and requests from customers and address their needs
• Maintain accurate customer’s records and recommend the right products for them
• Represent our brand in a professional, successful manner that results in a positive customer experience
• Coordinate with other members of the team to ensure company standards are being met
• Any other duties as assigned

Job Requirements

• Performance-driven and a team player
• Excellent verbal and written communication skills
• Good interpersonal skills
• Able to communicate with Mandarin speaking customers
• Singaporeans only

Your Team:

At WellAway Pharmacy, we are revolutionizing healthcare landscapes in Asia through technology and innovation. Beyond being Singapore's first and largest Digital Pharmacy, we deliver novel health-tech solutions to medical professionals and patients across the region.

Your role as our Sales & Marketing Specialist encompasses strategic planning, marketing expertise, driving sales, and fostering robust customer relationships. Your primary objective is allying with our business development units to amplify WellAway’s local and regional growth in online and offline pharmacy services.

Key Responsibilities:

• Sales Leadership: Design and implement salesforce strategies (offline and online) through direct engagement with clients and executing consultative sales to achieve sales targets.
• Partner Relations: Build excellent rapport and long-lasting relationships with clinics, doctors, partners, and clients.
• Marketing Management: Design and implement marketing strategies (offline and online) for customer acquisition and brand building in line with business goals.
• Analytics Reporting: Create and present reports on sales performance, goals, and potential for new business opportunities in emerging markets and market shifts in digital pharmacy.

Your Experience:

• Degree, Diploma, or equivalent experience/certifications in business, marketing, or healthcare. Proven experiencein direct sales or marketing in pharmaceutical or healthcare industry is advantageous.

Your Skills:

• Relations Centric: Strong interpersonal communication and networking skills, with motivated self-development personality and comfortable functioning independently.
• Entrepreneurial Spirit: Experience working within a startup environment. Embrace dynamism, resilience, and adapt well to challenges, driving results in a fast-paced setting.
• Health-Tech Interest: Enthusiastic about innovative applications of technology in local and regional healthcare contexts.

Roles & Responsibilities

Experience in managing retail outlets/restaurant outlet

· Organize all outlet operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Ensure marketing materials are prepared according to the approved specification requirements.

· Experience in F&B is an added advantage

· Possess strong leadership qualities

The sales supervisor may also perform some tasks of a manager, such as purchasing, accounting and budgeting. Retail sales supervisors may ship goods, arrange displays and help customers as well as assist staff. Whether overseeing retail or non-retail sales activities, they make day-to-day decisions regarding the employees they supervise.

• Greet and assist customers

• Respond to customer inquiries and complaints

• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods

• Inventory stock and reorder when necessary

• Instruct staff on how to handle difficult or complicated sales

• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

• Formulate pricing policies and accuracy

• Attend trade shows to identify new products and services

• Coach, counsel, recruit, train and discipline employees

• Approve contracts with vendors

• Utilize information technology to record sales figures for data analysis

Student Support

• Respond to all enquiries (email, telephone and walk in) providing advice when necessary to prospective parents, ensure that the school provides all applicants with the relevant and accurate information;
• Assist the Manager with all matters relating to student admissions, including student contract, student pass application, insurance coverage, etc;
• Keep prospective pupil files up-to-date;
• Work with internal departments to ensure the smooth transition of student transfer;
• Responsible for maintaining the admission database for the school management review;
• Work closely with Finance on all matters pertaining to the fee payment, such as student tuition fee, agent commission, etc and ensure the correct procedure is followed;
• Collaborate with the team to conduct student surveys, collate data and produce a report for trend analysis.
• Participate in the school committees and events as and when required;
• Any other duties commensurate with the nature of the job, as determined by the school.

Marketing

• Plan and organise all the school tours by prospective parents, including staff liaison and all related matters;
• Negotiate contracts with agent and to promote and market the school, establish distribution networks and develop distribution strategies;
• Produce slides and seminar materials for marketing events;
• Produce brochures and marketing materials for management approval;
• Organise, coordinate and participate in local/overseas promotional activities and open house, work with internal school departments, agents, parents to market products and services.

Requirements:

• 2-3 years of work experience in the educational industry;
• Bachelor’s degree or diploma in a relevant field;
• Team player with positive, cheerful, helpful work attitude and initiative;
• Capable of independent and committed effort, with good organisation & interpersonal skills;
• Proficiency with Microsoft Office is a must;
• Possess good written and spoken communication skills;
• Marketing knowledge will be an advantage.

Summary

Supports the Hotel Sales team in the coordination and back-end administration of sales activities.

Job Responsibilities

• Assist the sales team in secretarial and administrative support.
• Act as a contact person between the client and the hotel in the absence of Director of Sales & Marketing, Asst Director of Sales, Sales Team.
• Ensure all correspondences are effectively copied to all relevant departments and regional offices and traces dates effectively followed up.
• Handle telephone calls to take messages, new enquiries, check room availability.
• Ensure all leads are answered to and proposals are followed up with 8 hours.
• Be accountable for all targets and goals set for area of responsibility.
• Perform other reasonable duties assigned by the assigned by the Management.

We are looking for a senior Enrolled Nurse or Staff Nurse with experince in a Specialist Clinic. Should be comfortbale with dressings, adminstration of injections and admin work like patient scheduling and follow up. Simple finacial counselling. You will be joinging a set up with existing staff strength of 7. Good interpersonal skills, pleasant personality and preferably able to converse in Mandarin. We have locations in Novena & Joo Chiat and there is flexibilty of deployment.

Working location : 80 Bendemeer Road #03-01

Responsibility:

a) To achieve sales target set by company

b) To service and maintain good business relationship with existing account

c) To identify new business opportunity and develop new account.

d) To execute sales strategy and meet company’s objective

e) To liaise and coordinate with other divisions internally in regard to customer's request or new project implementation.

f) To provide quotation on customer's inquiry

g) To participate in contract negotiation

h) To review T&Cs between company and customer before implementation.

j) To provide problem reporting and resolution in regard to business issue

k) To report to Manager

Requirements:

a) Min qualification : Diploma

b) Good communication, Interpersonal skill & Negotiation skill

c) Min 2-4 years’ experience in related field

d) Self-motivated & independent

e) IT skill (Well versed in MS Office, Excel {knowledge of Pivot tables & other functions} and presentation skill

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sales Coordinator

< Job description>

・Work as a sales coordinator in Singapore.

・Input customer’s PO in our buying systems by GOOSS (SANYO DENKI original tool)

・Input customer’s PO in our selling systems by ERP.

・Adjust delivery schedule with factory staff and customer.

・Send Invoice and packing list to customers.

・Inventory control and stock movement analysis

・India office support(Create invoice and PL.)

・Support the other sales coordinators if necessary.

・Make sales result report, stock qty report, Profit analysis and so on.

・Job volume may increase once he/she will accustom to do.

・Warehouse experience

< Requirement>

・Diploma/Degree in logistic or equivalent

・Possesses MIRCOSOFT knowledge preferred

・Experience in NAV /ERP / MRP / Inventory management system.

・Shipping Experiences in manufacturing industries

・A good knowledge in shipping terms

・Language: English, Mandarin and Japanese (Japanese will be an advantage)

・Budget: 2.8K – 3.2K

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Job Description:

Titan Digital Media is looking for a Business Analyst and Sales Manager to join the company’s growing commercial division to enhance strategic partnerships and drive growth locally, regionally and globally. This role will be reporting to the Managing director to manage business stakeholders across all industries and work alongside Titan Digital Media’s creative division and exclusive talent profiles to push and amplify commercial efforts across its digital platforms.

The role requires the individual to be resourceful, attain the highest quality, drive consistency and strategic deep dive in all digital data metrics. We are seeking an individual to work towards driving revenue growth across our various channels who will be accountable for securing, building and maintaining relationships with key decision markets and executing sales strategies to meet revenue targets.

Key Responsibilities include:

● Work alongside Managing Director of Titan with project based activities which include Titan's Strategic Partnerships Division covering Brand and Governmental Engagements,

Inbound/Outbounds Brand Partnerships with MNC brands to launch 360 Marketing

Campaigns

● Perform deep dive analysis into specific KPIs (specifically on YouTube, Instagram and TiK Tok) to understand the underlying influences & maintain standardized dashboard and reports for the team

● Analyze Online Qualitative and Quantitative sentiments, behavior, viewership watch retention and utilize strong analytical ability to evaluate end-to-end consumer experience and derive conclusions and points of learning

● Provide Long-Form and Short-Form Video specific performance metrics including, but may not limit to: Audience Retention Rate, Reach (Impressions, CTR, Unique Viewers, Traffic Source) Engagement, Demographics and more

● Market/Competitor Intelligence, keep on top of market developments, competitor profiling, running appropriate benchmarking, making recommendations to Titan’s Divisional teams

● Manage Accounts, Liaising and relationship building with internal and external stakeholders in the commercial field. To create branding decks and business proposals for various pitches to potential clients and collaborative projects

Qualifications:

● Bachelor degree or above, major in mathematics, statistics, computer is preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation

● At least 3 years of working Experience in commercial and numbers oriented roles (Sales, Marketing, Analytics) is preferred

● Able to write requirement documents in English and communicate with global stakeholders

● Have a strong learning ability and curiosity;ability to pick up domain knowledge in new areas quickly; Can lead a small project team to support business;

● Have a strong ability to work under pressure, have the courage to overcome difficulties and accept challenges

Areas of Excellence Required

● Creative and Consumes Digital Content

● Accountability and Ownership in Project Management

● Time Management and Effective Delegation of Roles and Responsibilities

● Challenger - Ability to Disagree and Commit

● Insist on the Highest Standards and Quality in Projects

● Growth and Results Oriented

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
2. Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
3. Evaluate potential solutions and make recommendations to resolve business problems.
4. Involvement in the system integration testing phase prior to implementation.
5. Plan and coordinate end-user training for any system implementations or enhancements.
6. Liaise closely with business users and build good rapport.
7. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8. Support the team in defining project requirements, tracking and documentation.
9. Provide 24/7 primary application maintenance support, rotational basis.
10. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
11. Assist team in Change Approval Board and Pre-commissioning preparations.
12. Lead team and front users in problem investigations and resolutions.
13. Review Vendor SLA reports.
14. Create/Update SOPs.
15. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).
2. Experience in MS Windows environment & application support.
3. Strong analytical skills and ability to work independently.
4. Experience in healthcare industry is an added advantage.
5. Degree in Computer Science, Computer Engineering or equivalent.
6. Experience in SAP Applications/Modules is an added advantage.

The IT Disaster Recovery Manager/Incident Manager directs IT disaster response/crisis management activities in compliance with the IT emergency plan and helps provide and coordinate disaster preparedness training with respect to the organization’s information technologies, helping ensure business continuity.

· Work with Service Operations management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures.

· Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies.

· Establish and maintain detailed DR communications and command and control plans through a change management process.

· Work with the IT application and technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.

· Develop and understand all testing necessary for a successful DR execution.

· Schedule and lead all DR exercises.

· Provide ongoing feedback for risk management, mitigation, and prevention.

· Represent disaster recovery cost requirements in the annual budgeting process.

· Regularly report Disaster Recovery activities to upper management.

· Act as liaison for auditing and examination of disaster recovery processes and help ensure compliance with all applicable policy and procedures

· Maintain processes, templates and SOP, website and information related to change control

· Review/Prepare progress reports for initiatives and present the reports when required.

· Manage major incidents (severity 1 & 2) for all IT systems to ensure timely closure of incident & problem tickets, meeting the agreed SLAs.

· Manage major incidents communications such as activating War Room for triage, Conference Bridge and send incident broadcast communication to all IHiS stakeholders and provide regular updates via incident tracking dashboard until incident closure.

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Support experience (or) Experience in IT Operations in Data Center Environment.

• Experience in IT Disaster Recovery Coordination is a plus

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Pls. go to Qualcomm Official website to apply for the req if you are ineterested in. https://careers.qualcomm.com/careers/job/446698357128

ROLES AND RESPONSIBILITIES

DC OPERATIONS.

• Supervising warehouse staff and daily activities.
• Manpower planning based on forecast and demand.
• Managing, evaluating, and reporting on operations productivity.
• Tracking inventory levels, ensuring Inventory accuracy. Conduct timely inventory count and Generate reconciliation reports.
• Constantly work to improve processes and optimize employee workflow.
• Make suggestions for productivity improvements and execute improvement projects independently and with cross functional teams.
• Determine and track important KPI’s to measure the operational performance.
• Aid in warehouse space utilization by designing facility layout to achieve max storage efficiency.
• Coordinate on maintenance of necessary warehouse equipment.
• Maintaining records, reporting relevant information, and preparing any necessary documentation.
• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
• Ordering supplies and maintain suitable inventory levels for the warehouse consumables.
• Ensuring basic maintenance standards and compliance with Health and Safety regulations.
• Train, guide and evaluate new employees.

FREIGHT OPERATIONS:

• Optimize / Re-engineer a cost-effective Freight Process to improve international and local delivery performance, transportation network and shipment quality.
• Set-up and coordinate all project logistics activities - material collection, shipment, follow-up, export and import clearances and delivery to destination.
• Demonstrate Continuous Improvement and problem-solving ability that allows for effective and timely resolution of process related issues.
• Able to process data and bring visibility into freight trends (costs, volumes, performance, etc.) and drive improvement and / or corrective actions.
• Support Global stakeholders with transportation related requests and work with carrier partners on their execution.
• Support in the investigation of internal/external customer complaints to find the root causes and advise appropriate solution to resolve them.
• Other tasks in the area of transportation or data handling based on business needs.

RECLYCLING ACTIVITIES:

• Experience in handling RFQ to on-board potential scrap vendor
• Knowledge of recycling and calculation of carbon footprint for all products.
• Work with vendors in salvaging scrap and recovery of precious metal.
• Keep close track on the scrap recovery and provide necessary updates to management.
• Coordinate with internal team and vendor to ensure smooth operation support for all type of scrap activity
• Provide the necessary support on onboarding new scrap vendor
• Update internal team on the monthly scrap scheduled and follow up on the estimate volume to vendor
• Support and coordinate ad-hoc scrap collection from internal team (Hardware, IT and other product)
• Experience in doing up flow chart and write up process flow for scrap
• Follow up with Finance team on the payment
• Provide visibility to the management team on the scrap volume and the scrap value collect due date.
• Experience in semiconductor industry

Minimum Qualifications:

• High School Diploma or equivalent.
• 2+ years of Logistics or related work experience.

ROLE/JOB SUMMARY:

Datacenter Solutions Sales/PreSales Engineer for Telecom and Datacenter business in Singapore and Malaysia with potential to grow into Regional SEA markets.

MAIN RESPONSIBILITIES AND TASKS:

• Develop Delta’s sales engagement with clients in South East Asia for outcomes, consultative and solution selling opportunities.
• Responsible to achieve annual sales target and monthly revenue milestones.
• Generate sales report, strategy plan and maintain CRM sales leads and pipelines
• Execute sales order and work with internal supporting functions to maintain inventory provisions, project delivery and revenue forecasts (end to end).
• Provide sales and technical support for clients: work with internal teams and third-party technology providers for solutions outside Delta,
• Work with local & key account managers within the region and globally to develop value propositions for key stakeholders: executives, operators, finance leaders and IT leaders, and be able to put together compelling proposals for solutions to customers
• Respond to RFQ/RFP/RFT documents, put together solution requirements, design and costing, align service offerings and ultimately be the client’s point of contact for Delta
• Collaborate and coordinate with Delta factories and HQ/Region business stakeholders to ensure alignment in delivery to regional/global clients
• Develop industry best practices for solution deployment into data center client accounts, working with the regional professional services/delivery team.
• Manage existing and new account planning and strategy, to bring in Delta hardware and software content and grow hardware and software revenue in the region. Provides relationship management and sales consulting, support for major account opportunities.
• Develop a broad network of industry’s professional contacts, stay current with latest technologies in the data center space, including detailed understanding of competition and market trends.
• Position Delta value through our hardware and software content: position appropriate Delta products, services, third party technologies as part of a solution that fits the client needs

ADDITIONAL RESPONSIBILITIES AND TASKS:

• Highly fluent with emerging data center industry trends and implications on customers: data center design, electrical and mechanical solutions for data centers.
• Understands a segment sales strategy, specifically data center, telcos, manufacturing, utilities and B&FI
• Understanding of Telecoms network communication configurations and concepts
• Ability to communicate with all levels (executive, technical) internally and externally, and manage through long term relationships and influence.
• Drives innovation through a culture of learning, front-line empowerment risk taking and obsessive customer focus.
• Change agent for our customers/clients, sales organization, working through influence, trust and evangelism of new ideas for solution development. Be the champion in bridging the gap between business users, operations and information technology users.
• Strategic business acumen and complex problem-solving skills in a highly matrixed organization.
• Business travel within ASEAN. Occasionally travel within APAC

QUALIFICATIONS:

Education:

• Bachelor’s degree in computer science/electrical or mechanical engineering

Job Experiences:

• 3+ years of deep domain expertise with the telecommunications and/or data center industry, designing and deploying hardware and software for data centers.
• 5+ years of technical sales experience with UPS, DC Rectifier, Precision Cooling, CCTV and software technologies like DCIM, or EPMS, or BMS, or edge computing solutions, or analytics software packages.
• 5+ years of consultative engagement with executive and technical teams in developing and translating business use cases to solution requirements and architecture documentation.
• Customer service oriented and strong in business relationship development
• Strong planning, organizing and time management skills
• Good negotiation skills, attention to details, follow up and administration skills
• Technology leadership, self-motivation and drive to work with internal and external (partner, client) stakeholders for client satisfaction.

General skills:

Required:

• Proficient in relevant IT programs and applications
• Confident in presentation and speaking skills.
• Good technical and project execution knowledge

Personal skills:

• Excellent communications skills both verbal and written
• Highly motivated and possess excellent team working skills
• Energetic and pro-active
• Demonstrate the ability to anticipate and solve practical problems or resolve issue

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).