Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Senior Growth Marketing Specialist

12 months fixed-term contract

As the Senior Growth Marketing Specialist, you'll be working with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. Your work is instrumental in identifying opportunities to develop the Creator Community in the region, and will result in more Creators considering video-sharing as a platform for growing their audience and expressing their creativity. 

You’re someone with an experimentation mindset and will be leading growth marketing initiatives to accelerate creator growth and retention in key markets. Working closely with product marketing managers, data scientists, strategists and experts, you will be evolving our approaches and providing growth hacks and solutions to transform the business.

Role:

• Develop acquisition and retention strategies to drive product adoption and growth via our own and operated platforms (e.g. in-app notifications, email)
• Analyze marketing and product funnels to identify opportunities and build audience segmentation, to drive step-changes in creator and revenue growth
• Define marketing channel mix and use lifecycle marketing principles to create personalized and engaging experiences for creators 
• Design and execute campaign strategy by working closely with agency partners and internal stakeholders to develop creatives and content 
• Generate and structure plans to execute on projects, manage project priorities and allocation of resources within the project 
• Monitor and analyze key metrics and KPIs for growth and lifecycle marketing campaigns, such as product adoption rate, open rate, click-through rate, conversion rate, retention rate, churn rate, etc
• Collaborate with global, regional, local and cross-functional teams to design growth experiments and A/B testing initiatives, leveraging user feedback and behavioral data to inform iterative improvements and optimize the product-market fit. 

• Stay informed about, communicate, and apply new or current trends and best practices in digital marketing and analytics

Minimum qualifications:

• Bachelor's degree or above, 5+ years of professional experience with at least 2-3 years of experience in growth, performance or lifecycle marketing strategy 
• Strong understanding of growth concepts, user journey optimization and experimentation frameworks with hands-on experience of developing marketing campaigns based on personas and segmentation cohorts
• Creative expertise, understanding of creative strategy and production process
• Understand of attribution of marketing data (e.g. multi-touch attribution, cannibalization optimization, marginal efficiency, etc)
• Strong project management, ability to work across project teams on several projects at once, and previous experience working with agencies
• Sensitive to data with strong analytical skills, maintains curiosity and self-motivation, excellent communication skills, ability to cope with work pressure, have top-level awareness and ability to pinpoint and overcome challenges

Preferred qualifications:

• 2+ years of experience in technological industry or deep understanding of the technological landscape
• Some knowledge of programming languages (e.g. SQL) and  markup language (i.e. HTML)
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

• Experience with marketing automation and CRM platforms, deep understanding of marketing measurement and revenue models (e.g. LTV, ROI etc)
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platform, its creators and identify opportunities to celebrate the creator community

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world’s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!

We are seeking a Distributed Cloud Support Engineer who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating internal Engineering communications into clear, concise directions for customers and partners. You are passionate about helping our customers tackle problems. You will provide support via phone, email, Slack and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company.

Sounds interesting? Read on!
 

What You’ll Do:

• Fix reported issues and advocate for the customer.

• Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal.

• Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles.

• Critical issue management and customer assurance when handling reported issues.

• Coordinate fixes by engineering or Site Reliability Engineers (SREs) when required and relay appropriate information to our partners and customers.

• Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution.

• Training and enabling our service partners to ensure that they can sufficiently support customer issues.

What You’ll Bring:

• Bachelor’s degree in engineering or equivalent practical experience such as having 2 or more years of experience working in an operations environment or background in customer service/support and IT, network, or IT security incident management.

• Strong understanding of Networking and Layer 7 Protocols as well as experience in security product/solutions experience is preferred.

• Familiarity with Container technologies (Docker and Kubernetes) as well as public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred.

• Ability to read different scripting and automation (Python, Shell and Ansible).

• Knowledge of Data Representation types (XML, JSON and YAML) and Virtualization technologies.

• Phenomenal communicator with English, independent, collaborative and possess strong troubleshooting skills with the ability to prioritize and multitask when leading sophisticated technical issues.

• This role requires availability outside normal business hours with some travel may be required (less than 10%) to align with the distributed team or to respond to critical security events.

What You’ll Get:

• Hybrid working mode

• Career growth and development opportunities  

• Recognitions and Rewards

• Employee Assistance Program

• Competitive pay, comprehensive benefits, and cool perks

• Culture of Giving Back

• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-BH1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

We’re now looking for a Sales Ops Specialist to join our APAC team. 

Role Purpose:

This role helps executes the post-sale, order to cash process for the Omdia & Wards Intelligence businesses. This includes ensuring accurate sales contracts and successful handover to downstream delivery teams for invoicing and fulfillment. It is also a primary responsibility to promptly and accurately resolve amendments and queries. e Sales Enablement & CRM team concentrates on the systems and technologies the sales team uses and identifies information

Areas of Responsibility & Accountability

•Manages the sales order approval process for an agreed area of responsibility:

•Rejects orders that do not adhere to business rules/authority framework

•Escalates queries to compliance

•Ensures orders adhere to data standards

•Ensures all orders meet criteria for successful processing on SAP

•Provides support to sales staff to ensure thorough understanding of the business requirements

•Monitors orders that are between sales and fulfilled to ensure all orders are dealt with in a timely manner

•Ensures processed orders are correct and meet the high standards required to ensure the best customer experience

•Follows agreed regular best practice duties including under/over payments, overdue payments, on hold orders, updating of SFDC status

•Works with SSC and BI sales and central teams in a positive manner to resolve issues in a pragmatic and timely fashion

•Communicates of changes to process and business rules to ensure understanding by co-workers and other teams

•Highlights any practices that are not aligned to the standard process and identify issues that affect the customer experience

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Overview

We are a team that believes in each other and want a new member on our team who we can trust and rely on. We don't expect you to know everything about digital marketing, but we do expect you to want to find out and have the attitude of always wanting to learn and know more.

If you love the process of understanding a brief and working with creatives and planners to deliver the best marketing solutions to a client’s problem while keeping a close watch on timelines and budgets and learning something new every day - this is the job for you.

Our Marketing team is at the heart of every campaign we run, working from the inception of an idea through to delivering on promised KPIs. In running our Media Campaigns, you will conceptualise a solution to deliver the results our clients come to us for, within budget and to the highest quality level.

We are looking for a Senior Digital Media Specialist to lead projects across the main services of the Digital Marketing Agency:

• Digital Media (mandatory)
• Traditional Media (plus)
• SEO (plus)
• Web Analytics (plus)
• Social Media Management (plus)
• Marketing Automation (plus)

In terms of Digital Media, we are looking for hands-on experience on the following channels:

• Google Search (mandatory, hands-on-experience)
• Google Display (mandatory, hands-on-experience)
• YouTube (plus)
• Linkedin (mandatory, hands-on-experience)
• Facebook/Instagram (mandatory, hands-on-experience)
• Twitter (plus)
• TikTok (plus)
• Programmatic (plus)
• DOOH (plus)
• China Digital Media ecosystem (plus)

Having previous experience in Traditional Media will also be a plus that we will consider.

You will be assigned to particular accounts and you’ll be tasked to find the best ways to reach a client’s KPIs via digital channels.

Do not worry, we have solid processes and documentation which will help you to make quick work on your assigned projects. You will be provided training on Traditional Media, Web Analytics, Marketing Automation, and Social Media Management, to help you grow your skills and knowledge.

Expect to be put through aptitude and attitude tests, and a series of interviews. We take growing our team seriously and expect you will have the determination to see this through with us. If you’re the right fit for our team, you will relish every day with Construct - working on new challenges and helping build a team which, like you, fervently believes in change for the better.

Responsibilities

Reporting to the Marketing Director, the key responsibilities include the following areas:-

Media Campaigns:

• Creating proposals* for new and existing clients
• Supervising the setup
• Supervising the optimizations
• Supervising the reporting
• Helping the Account Managers to handle clients' relationships and communications

*Note: Proposals creation implies the following deliverables:

• Plan/proposal in PPT
• Media Plan/estimations in Excel
• Keyword research
• Specifications to PM/AM/Content/Creative/Dev teams
• Time & Costing estimations, quotes, and Invoices

Requirements

• A Degree or Diploma in Marketing, Technology, or a relevant field.
• Minimum 5 years of experience in total, working in Digital Media (implementing and optimizing Google Ads/Facebook/Instagram/LinkedIn campaigns) campaigns.
• It will be a plus to have experience in Traditional Media, Web Analytics, and SEO.
• Goal-minded and strong analytical skills with a keen eye for detail.
• Believes in our core values of Change Agent, Ownership Mindset, Value-oriented, and Respect for All.
• Strong listening skills and the ability to be open to new ideas from team members, coworkers, industry sources, and clients.
• A source of innovation, passion, and creative vision.
• Good communicator with excellent written and verbal communication skills and strong presentation abilities.
• Strong planning, account management, and project management.
• Some soft skills to highlight: excellent Excel and PPT skills.
• Steady People - We are a team of steady people who like solving complex problems for their clients.
• Willing to learn and achieve a holistic view of all the Digital Marketing disciplines.

Why join us?

• We’re on a mission to own ‘Make change matter’ - you can play a part in truly building and delivering this to the market
• Be part of a team with a strong passion for growth and excellence
• We are constantly striving to build a positive and inclusive workplace culture
• We strongly believe in and practise a better work-life balance than most agencies
• Opportunities for growth and development
• Be part of our annual company trip where we all come together to have fun and celebrate
• Be rewarded with a competitive salary and benefits package

As a sales/account manager for an airport transfer and limousine company, your scope of work would typically include the following responsibilities:

1. Sales and Business Development:

- Identifying and targeting potential clients and markets for airport transfer and limousine services.

- Developing and implementing sales strategies to increase revenue and market share.

- Building and maintaining relationships with clients, travel agencies, hotels, and other relevant stakeholders.

- Conducting market research and competitor analysis to identify market trends and opportunities.

- Collaborating with the marketing team to develop promotional materials and campaigns.

2. Account Management:

- Managing and nurturing existing client accounts, ensuring high customer satisfaction.

- Proactively addressing client needs and concerns, resolving any issues that may arise.

- Upselling and cross-selling additional services to existing clients.

- Monitoring client performance and identifying areas for improvement.

- Providing regular reports and updates to management on account activities and performance.

3. Contract Negotiation and Management:

- Negotiating and finalizing contracts and agreements with clients.

- Ensuring compliance with contract terms and conditions.

- Renewing contracts and negotiating pricing and terms for contract extensions.

- Managing any changes or amendments to existing contracts.

4. Operational Coordination:

- Collaborating with the operations team to ensure smooth execution of airport transfer and limousine services.

- Coordinating with drivers, dispatchers, and other relevant staff to ensure timely and efficient service delivery.

- Addressing any operational issues or challenges that may affect client satisfaction.

- Monitoring service quality and implementing improvements as necessary.

5. Reporting and Analysis:

- Tracking and analyzing sales performance, market trends, and client feedback.

- Preparing regular reports and presentations on sales activities, achievements, and challenges.

- Identifying opportunities for growth and improvement based on data analysis.

- Providing recommendations to management for strategic decision-making.

Overall, your role as a sales/account manager would involve driving sales growth, building and maintaining strong relationships with clients, and ensuring the smooth operation of airport transfer and limousine services.

Company Profile

Porsche Asia Pacific Pte Ltd commenced operations on October 1st, 2001 and was founded to give Porsche closer ties with Asia Pacific markets that are becoming increasingly important. Porsche Asia Pacific supports the operation of importers and dealers in 13 countries: Brunei, Cambodia, French Polynesia, Indonesia, Malaysia, Mongolia, New Caledonia, New Zealand, the Philippines, Singapore, Sri Lanka, Thailand and Vietnam.

Tasks

• Take charge of the Singapore wholesale process and lead interaction with Singapore Customs
• Manage Singapore importer sales reporting & analysis and support importer/dealer meetings
• Handle the regional order and logistics operations in close collaboration with Porsche headquarters and independent importer markets in the Asia Pacific region
• Assist Head of Region in regional market management and events

• Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
• 2-3 years of working experience in Automotive
• Preferably knowledge of Singapore Customs processes
• A team player with excellent communication and interpersonal skills

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Who are you?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers, Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

We are currently seeking a highly experienced and motivated Implementation senior sales engineer to join our reputable team. This role primarily focuses on driving the implementation of our HVAC, Refrigeration, and general industry solutions within the territories of Malaysia and Singapore. The primary objectives of this position encompass securing and expanding our business presence in these regions, as well as assisting our valued customers in optimizing their production processes and achieving their sustainability objectives.
 

Job Description

• Effectively manage the entire sales process, from initial customer approach, presentation, negotiation, secure the delivery and payment.

• Collaborate closely with consultants, designers, and clients to understand their specific needs and requirements related to HVAC, Refrigeration, and general industry applications.

• Conduct thorough assessments and analysis of the clients' current systems and operations.

• Develop and present comprehensive solutions that align with clients' objectives, focusing on energy efficiency, cost-effectiveness, and sustainability.

• Provide expert guidance and technical support, ensuring seamless integration and efficient operation of our solutions.

• Collaborate with cross-functional teams to coordinate project timelines and deliverables.

• Conduct customer seminar and sales presentation for clients to enhance their understanding of our products and technologies.

• Continuously monitor industry trends, technological advancements, and regulatory requirements to stay up to date on best practices and ensure compliance.

What You Know

• A bachelor’s degree in engineering or a related field.

• Proven experience in implementing HVAC, Refrigeration, and general industry solutions, within the Malaysia and Singapore markets, at minimum 4-5 years.

• In-depth knowledge of energy optimization strategies and sustainable practices.

• Exceptional communication skills, both verbal and written, with the ability to effectively liaise with clients and internal stakeholders.

• Demonstrated problem-solving abilities and analytical thinking.

• High proficiency in relevant software tools and technologies.

• Willingness to travel extensively for customer visits in Singapore and Malaysia.

 Preferred Qualifications:

 While not required, the following qualifications would be viewed positively:

• Professional certifications related to HVAC, Refrigeration, or sustainable energy implementation.

• Experience working with high-profile clients in HVAC or semiconductor sectors.

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

Responsibilities:

• To develop business opportunities for EMR (Electronic Medical Record) for specialist center and clinic.
• To follow up on sales leads.
• To determine business opportunities by analyzing business needs.
• To develop and maintain marketing collateral (brochures, presentation slides, corporate website, etc.).
• To develop a strong technical and domain knowledge of all Company solution, products and services.

Requirements

• Diploma/Bachelor Degree in Business Administration/Marketing/IT or equivalent.
• High-level of knowledge in software technology.
• At least 1 year relevant experience in similar industry.
• Excellent written, verbal communication, presentation and negotiation skills.
• Able to work independently, as well as a team player.
• Proactive self-starter with an analytical and creative mind.
• High commercial acumen and a record of confidence dealing with middle managers through to decision makers.
• Healthcare IT experience is very much advantageous.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Responsibilities

We’re looking for a Technical Sales Associate to grow the sales for IILLUMX (Smart Lighting Solutions team under CLO Group)

• Identification and sourcing of potential client leads within Singapore.

• Networking, maintaining, and improving relations with existing and new clients.

• Engaging in site visits or meetings for the purpose of sales and relations.

• Schedule product demonstrations and provide samples whenever required.

• Achieve personalized sales targets.

• Preparation of customized quotations/proposals to meet client specifications and requirements.

• Strong technical and product knowledge in Security solutions, Lighting control, electrical, home automation technologies will be preferred.

Requirements

• Electrical and electronic engineering with simple IT knowledge.

• Sales-driven personality with ability to work independently.

• Good communication and interpersonal skills

• Minimum 3 years of experience in sales & marketing roles.

• Ability to work in a dynamic environment.

• Preferably with own car.

Job Responsibilities:

• You will work as a HR Specialist in Singapore on different duties, not limited to but including Employee Engagement & Experience, Recruitment, Talent Development, Learning & Development, HR Systems and Analytics. From day one, you will become our active member and work hands-on as part of a regional HR team.
• On-the-job aside, you will also be put into a comprehensive mix of functional; leadership and soft skills trainings in these first three years, globally/ across APAC/ locally – and be expected to take on any challenges assigned.

What you will bring:

• Strong intellectual curiosity; learning agility; enthusiasm in developing a long-term career in Belden across Human Resources disciplines.
• Bachelor’s degree or above in relevant disciplines, with at least one-year full time working experience. Relevant internship experiences and Master’s degree education are a plus.
• Good command of written and verbal communication skills.
• A good storyteller – both visually and verbally.
• Strong numerical and analytical aptitude.
• Would be an advantage if you are tech-savvy; strong in MS Excel, MS PowerPoint, design software, or other digital tools.

At SIM WIN LIANG, we supply Boltless Storage Rack solutions to home, office, commercial and warehouse. We are looking for a Sales Associate to assist in our office with the following scopes:

Responsibilities:

• Handle customers' enquiries and orders via Ecommerce, Email, Phone and Walk-ins
• Perform sales transactions (Invoice and Quotation using a Cloud Software)
• Draft Sales Drawings and Layouts
• Perform delivery scheduling for orders
• Assist in the tracking of stock inventory
• Maintain office’s environment and cleanliness

Job Highlights:

• Location: Tai Seng
• Working Hours: Mon to Fri, 9 AM to 5:30 PM and Sat 9AM to 3 PM

Requirements:

• Singaporeans Only
• Able to work independently and proactively
• Good knowledge of Google Workspace, Gmail and MS Office.
• Be detailed and meticulous with sales transaction entries.
• Possess good and professional communication skills – both written and verbal.
• Adopt a positive attitude towards clients.

KEY ACCOUNTABILITIES

• Assist in identifying and prospecting potential clients in the assigned market segment, territory and solution selling of specialised equipment.
• Learn and understand the technical requirements of potential clients and recommend suitable solutions.
• Collaborate with other team members to develop and execute effective sales strategies.
• Coordinate with other teams, such as Supply Chain and Engineering, to facilitate project execution.
• Build and maintain relationships with key clients and partners to enhance sales opportunities through digital outreach and solution-upselling.
• Assist in delivering sales presentations and product demonstrations to clients.
• Provide technical guidance and answer inquiries from clients regarding products and services.
• Prepare sales proposals, quotes and contracts.
• Ensure timely and accurate issuances of invoices to clients and prompt collection of monies.
• Participate in negotiations and contribute to closing sales deals.
• Strive to achieve individual and team sales targets to drive business growth.
• Stay updated on industry trends, product knowledge, and competitor activities.
• Maintain accurate and up-to-date records of sales activities in the CRM system.
• Collaborate with the Sales Support team to ensure seamless order processing and customer support.

EDUCATION REQUIREMENTS:

• Bachelor's degree in Engineering, Business, Marketing or a related field.

KNOWLEDGE REQUIREMENTS:

• Good understanding of technical products and their applications.
• Familiarity with sales software and CRM tools is a plus.

EXPERIENCE REQUIREMENTS:

• 1-2 years of proven experience in sales or a technical role is preferred.

PERSONAL QUALITIES OR STRENGTHS:

• Strong communication and interpersonal skills to interact with clients and team members.
• Adherence to the company's core values (PRAISE) and commitment to sustainability.
• Problem-solving aptitude to address client inquiries effectively.
• Proactive and results-oriented approach to work.
• Ability to work collaboratively within a sales team.
• Capacity to handle multiple tasks and prioritise effectively.

We are now looking to hire a Senior Sales Executive to lead the charge in driving sales growth across the APAC region. You must have a proven track record in leading sophisticated and consultative sales to enterprise clients within the Wealth Management industry. Leveraging our existing client base and your professional network you will be engaging with executives from private banks, wealth managers and Asset Managers.

Key Responsibilities:

• Develop, enhance, and leverage relationships with key executive decision-makers across the specified region.
• Foster collaborative partnerships with prospective clients, ensuring mutually beneficial outcomes.
• Manage complex sales cycles, maintaining exceptional standards from lead generation to contract negotiation.
• Craft and execute a sales strategy to advance penetration of Evooq platforms into major institutions.
• Collaborate with colleagues throughout the Evooq organization.
• Incorporate customer insights, motivations, and product interests to deliver compelling client presentations.
• Act as a key stakeholder in the ongoing development of the Evooq business, providing valuable feedback and insights to the leadership team.
• Build and celebrate our clients' success.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

• Develop a thorough understanding of Co'sproducts and applications through classes, seminars, and on-the-job training.
• Provide technical consultation and service to customers to help solve their applications using Co’s products in a variety of industries, selecting and promoting the proper company products/services for their application.
• Demonstrate a high degree of flexibility in adapting to Co’s expectations and the challenges customers present you.
• Respond promptly and efficiently to customer requests.
• Secure new customers consistently and efficiently.
• Travel to customer locations three days per week and successfully sell products/services into a wide variety of manufacturing & related industries.
• Coordinate account strategy and contribute to territory’s strategic plan.
• Successfully implement new product-launch strategies.
• Deliver growth in market share within assigned sales territory.
• Coordinate off-site seminars and trade shows as needed.
• Manage day-to-day activities with little to no managerial supervision.
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned
• Preferably Degree in Engineering field. Candidates with a business related degree would also be considered
• Interest and aptitude to master Co's highly technical products.
• Interest in working in manufacturing environments.
• Excellent presentation, oral and written communication skills.
• Ability to listen and pro-actively react to customer questions and requests.
• Goal-oriented and extremely hard working with a desire to make a measurable contribution to Co’s success.
• Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
• Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
• Willingness to travel 60% of the time, including the possibility of overnight travel.
• Must have VALID Class 3 Licence.

Job Summary

WHO WE ARE

Cartrack is a leading global provider of fleet management solutions with a focus on technology development to increase productivity and safety. Cartrack already has an extensive footprint in South Africa, Europe, Asia, and the Middle East. With an active subscriber’s base of over 1.8 million, Cartrack ranks among the 10 largest telematics companies globally.

Our company’s mission is to remain number one with our unfailing service excellence and superior technology. Customers will always remain our top priority, thus we have made it our mission to provide the ultimate customer service.

Cartrack is looking for high energy, motivated and adaptable individual to join our fast-expanding Cartrack fleet management solution for mid to large enterprises.

Responsibility

● Identify market opportunities and develop competitive sales plans & strategies for Cartrack’s solutions.

● Analyse and diagnose on business needs to propose an articulate solution using Cartrack’s solutions.

● Identify opportunities for product improvement based on market needs and feedback.

● Develop and manage new clients through high quality, technical and professional client relationships.

● Self-prospect and build a sales pipeline through effective channels.

● Meet & exceed assigned revenue goals by identification, contact, qualification and development of new accounts.

● Develop, execute and deliver quality solution-focused executive overview presentations.

● Present and articulate advanced product features, benefits, and overall product solutions.

● Responsible for driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.

Requirements

● Diploma or Degree in Information Technology or Business Management field.

● Excellent oral and written communication skills.

● Strong value-based and consultative solution selling sales methodology.

● Proven experience negotiating with clients & stakeholders.

● Proven experience in a fast-paced, high growth environment.

● Demonstrated network within some industries.

● A balanced Business and Technology experience with a good understanding of relevant technologies and applications.

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

• Develop, maintain, and operationalise a Threat Risk Assessment framework for HDB to identify and mitigate the threats and risks in its IT systems and programmes.

• Work with key stakeholders to ensure high cybersecurity posture of application systems through activities such as the following:
i. Promote secure coding practices.
ii. Review of Vulnerability Assessment and Penetration Testing (VAPT) Cases
iii. Facilitate remediation of vulnerabilities arising from application security testing
iv. Setup DevSecOps through CI/CD pipeline
v. Securing Cloud Workloads
vi. Procure & Maintain Security testing Tools/services to support source code review and VAPT.

• Related works include Threat Risk Assessment, project specific cybersecurity specification, cybersecurity proposals evaluation, cybersecurity design review, System Security Acceptance Test and review, Vulnerability Assessment and Penetration Test.

• Manage and promote IT security awareness and outreach programme.

• Keep abreast of the latest industry ICT security practices and technologies as well as emerging threats and vulnerabilities and recommend appropriate controls for implementation to improve the enterprise security posture.

• lead and/or participate in the adoption of new technological advances and best practices in infrastructure security systems to mitigate security risks.

You will be a Great Fit if you:

You should possess a strong background in ICT Security, Information Security, Information Technology, Computer Science, Cybersecurity or equivalent.

• At least 2 years of experience in ICT works involving the setup, development, and management of web-based systems, with at least 2years of relevant ICT security work experience.

• Preferably possess one or more appropriate IT security certifications, such as CISSP, CRISC, CISM, CISA, CEH, etc

• Preferably with strong knowledge and experience in information and cybersecurity risks, controls, vulnerability assessment/penetration testing, compliance, and industry IT/cyber security best-practices.

Good to Have:

• Domain knowledge of access control; telecommunications and network security; cloud security; Cybersecurity & information security governance and risk management; software development security; cryptography; security architecture and design; operations security; security incident response and management; business continuity and disaster recovery planning; legal regulations, investigations, and compliance; physical (environmental) security

• Knowledge in IT security principles and IT controls as well as industry best practices and frameworks pertaining to IT Controls (IM8, COBIT, ISO27001/2 etc.)

• Good understanding of the current IT/Cyber Security landscape Great Attitude to bring the best out our team
• work beyond business hours including weekend when necessary.

• possess good interpersonal and communication skills.

• demonstrate a strong sense of urgency and have good troubleshooting and problem-solving skills with good attention to detail.

• conduct research on ICT and cybersecurity technologies where necessary to perform the assigned tasks.

• have good command of written and oral English

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14317734/a94bccfb-172f-1ede-b0fe-e1923775726c

Job description

• Manage customer sales inquiries for both cash and credit transactions
• Up-sell or cross-sell company products and services as appropriate
• Builds positive and effective relationships with clients and ensures their satisfaction
• Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders.
• Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given.
• Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments.
• Successfully negotiate pricing with customers, suppliers.
• Process and release accurate invoices for all relevant sales.

Required Skills & Experiences

• Diploma in any field.
• Candidate come with Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge will be added advantage.
• Effective communication and interpersonal skills.
• Experience in problem-solving and decision-making.
• Ability to work and thrive under pressure in fast-paced environment while being able to multi-task.
• Works cohesively as part of a team and has an enthusiastic and good team spirit.

Highlights and Benefits

• Twice performance bonus a year , quarterly incentive schemes and annual profit sharing.
• Medical and dental and TCM benefits.
• Relevant training and invaluable experience.
• Free parking.
• Yearly appraisal and career growth opportunity.
• Work for a company that cares about you.

Working Hours: 8:00 a.m. – 5:30 p.m.

Working Location : Kallang (5 days a week)

Roles & Responsibilities

STARCHAMPS @ Toa Payoh is looking for a passionate Student Care Support Receptionist to join our Team!

Commencement: 26 Feb 2024 onwards

Part time

Timing: Mon (12 - 9 pm), Tues (12 - 8 pm), Fri (12 - 7 pm), Sat (9 am - 12 pm)

Responsibilities:

• Handle walk-ins, telephone and email enquiries
• Promote centre course and provide course consultation to prospective parents and students
• Coordinating and facilitating classes
• Handle general administrative tasks pertaining to student and course registration matters
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework, spelling, extra worksheets and conduct enrichment lessons
• Support student care programme during planned physical activities
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees
• Take attendance and assign classrooms to teachers and students
• Manage class schedules and communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise
• Take photos/videos of classes for marketing collaterals and helping in creating advertising materials
• Daily clean up of classrooms and work area.
• Perform any ad hoc basis as assigned by manager

Requirements:

• Minimum GCE O' Level or any related educational level
• Minimum possess 1 year of relevant working experience in customer service or student care role would be advantageous
• Training would be provided for candidate
• Able to commit full duration of the contract (till Dec 2024)
• Must be responsible and committed
• Possess good working attitude and keen to learn
• Bilingual in English and Chinese will be advantageous (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees)
• Proficient in Microsoft Office
• Must love children and comfortable working around them

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Develop, implement, and optimize end-to-end email marketing strategies to achieve business objectives.

• Support all email marketing activities pertaining to new product launches and campaigns - strong collaboration with key stakeholders and product owners on requirements, development, approvals, execution and post campaign reporting

• Content creation - Create compelling and engaging email content, and collaborate with design team and copy writers on execution and delivery

• Conduct audience segmentation and targeting to deliver personalized and relevant email experiences.

• Conduct A/B testing on various elements of email campaigns to improve key performance indicators.

• Implement marketing automation processes/CRM journeys and continuously optimize campaigns for maximum effectiveness.

• Report and analyze email campaign performance metrics, providing insights and recommendations for improvement based on data-driven decisions.

• Ensure all email campaigns comply with relevant regulations and industry best practices.

• Manage & maintain the email marketing calendar, ensuring effective scheduling to drive traffic and conversions.

Pre-Requisites :

• Bachelor's degree in Marketing, Communications, or a related field.

• Proven experience in email marketing, with a track record of successful campaign execution or a fast learner with strong interest

• Proficiency in email marketing platforms and tools.

• Comfortable with managing data pipelines and customer segmentations for CRM targeting

• Strong analytical skills and ability to derive insights from data.

• Excellent written communication and copywriting skills.

• Familiarity with HTML and CSS for email template customization.

• Ability to collaborate effectively with cross-functional teams.

• Ability to adapt to a fast-paced and dynamic work environment.

• Innovative mindset for creating engaging and impactful email content.

• Comfortable working across various languages, and multiple language proficiency is a plus

Are you game?

Do you take ownership, embrace challenges and love problem-solving?

Are you results driven, observant and innovative?

We’re a world-leading smart mobility SaaS tech company with over 1,525,000 subscribers across 23 countries and we’re looking for a Sales Executive to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

● Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartrack’s products and solutions

● Achieve and exceed sales targets with a focus on generating new business and developing existing customers

● Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals

● Acquire new customers by cold calling, networking, and using various Social Media platforms

● Monthly sales forecast preparation and submission

● Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

● Target driven personality and eager to explore new business opportunity

● Good listening skills to understand a customer’s needs and tailor a relevant pitch

● Possess good communication skills and are not afraid to go an extra mile to close the deal

● Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided