Customer Success Specialist (CSS) is pivotal in ensuring exceptional service delivery and maximizing client satisfaction. The CSS role is designed not only to nurture client relationships and drive commercial outcomes but also to directly manage Level 1 support for selected legacy custom solutions, aiding in the strategic pivot to Tunity’s product-first service offerings

Key Responsibilities:

1. Customer Relationship Management:Serve as the primary contact for customers, ensuring their continued satisfaction and retention.
   Collaborate with product development teams to implement proactive strategies that address client needs, encourage product adoption, and smoothly transition customers to more standardized, cost-effective solutions.
   
2. Commercial Accountability:Monitor and analyze the costs associated with supporting each customer.
   Identify and implement strategies to enhance profitability, including transitioning suitable customers to the Tcube platform and making strategic decisions about discontinuing support for nonviable accounts.
   
3. Customer Advocacy and Growth:Foster strong relationships that encourage customer advocacy, supporting referrals and the creation of case studies.
   Identify and pursue opportunities for account growth, encouraging customers to adopt new software enhancements that optimize operational efficiency and reduce maintenance costs.
   
4. Cross-functional Coordination:Act as a liaison between customers and internal teams, including hardware and software departments, ensuring a seamless and integrated customer experience.
   Facilitate effective communication and problem resolution across functional boundaries.
   
5. Level 1 Support Management:Directly manage Level 1 support for custom solutions, gathering crucial insights into customer usage and pain points.
   Use hands-on support experiences to guide customers through initial challenges and demonstrate the tangible benefits of transitioning to standardized products.
   
6. Retention and Renewals:Develop and maintain comprehensive success plans for high-value customers, detailing critical milestones for onboarding, training, preventive maintenance, and contract renewal.
   Leverage sales data and insights from the product development team to strategically recommend timely software upgrades.
   
7. Customer Training:Manage and enhance customer training programs, ensuring clients fully leverage the capabilities of Tunity’s Tcube suite for maximum benefit.
   
8. Feedback Loop:Act as the voice of the customer within Tunity, relaying feedback and insights to the product and engineering teams to inform future product development and roadmap planning.
   

Required Skills and Qualifications:

• Proven experience in customer success or similar roles
• Strong technical acumen, with the ability to quickly learn and support both legacy custom solutions and new products.
• Excellent communication, negotiation, and relationship management skills.
• Ability to analyze data, understand business drivers, and deliver strategic insights.
• Demonstrated capability to manage and prioritize workloads effectively under pressure.

Preferred Skills:

• Experience in managing transitions from custom solutions to product-based offerings.
• Background in handling Level 1 technical support is highly advantageous.

• Identify and secure new business prospects for logistics services focusing in freight and logistics business within the Group
• Provide quotation/sales agreement to prospective customer
• Attend and resolve any payment issues, feedback or disputes raised by customers
• Create positive and long-lasting relationships with current and potential customers through regular engagements
• Maintain close coordination with superior to ensure profitability of sales leads or perform better than budgeted figures
• Prepare sales proposals, presentations and reporting
• Maintain sales-related database

Requirements:

• Minimum Diploma holder in Logistics / Business or related field
• 2 years’ sales experience in freight / logistics business
• Self-motivated and possess drive to meet sales target
• Good working network among customers
• Good communication and negotiation skills

Others:

• 5-day work week
• Company Transport: 2 ways from Jurong East
• Daily meal subsidy
• In-house gym
• Medical, dental & insurance benefits

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

The Regulatory Compliance Specialist will support the Senior Regulatory Compliance Manager in ensuring that the company operates in full compliance with the Payment Services Act 2019 and Monetary Authority of Singapore (“MAS”) anti-money laundering (“AML”), and counter-terrorism financing (“CFT”) regulations.

The role involves managing day-to-day compliance activities, including but not limited to, transaction monitoring, regulatory reporting, and reviewing internal processes, while working closely with business units to maintain adherence to regulatory requirements. As part of a small compliance team, the Regulatory Compliance Specialist will have a hands-on role and the opportunity to contribute directly to the overall compliance strategy.

General

• Support the Senior Manager in the implementation of compliance policies and procedures, and in drafting new policies and procedures
• Execute regular reviews and audits of the company’s compliance framework to ensure its effectiveness
• Support the Senior Manager in reviewing, updating and maintaining the company’s compliance program including ensuring an effective compliance risk management and control system.
• Support the Senior Manager in updating the yearly AML training program
• Monitor AML/CFT developments and regulatory changes in Singapore, ensuring the business stays informed and processes align with updates
• Liaise with global / regional teams on compliance procedures and best practices
• Engaging with business teams to understand their operations, objectives, and challenges to provide relevant compliance guidance and ensure alignment with regulatory requirements
• Any other ad-hoc matters including, but not limited to, responding and investigating requests from regulators, addressing compliance related queries from internal stakeholders

AML

• Continuously monitor transactions for unusual or suspicious activities using the company’s transaction monitoring platform
• Analyse and investigate red flags arising from the transaction monitoring system
• Perform sanctions screening on relevant parties
• Investigate and resolve potential sanctions hits, escalating confirmed matches as needed
• Maintain accurate records of investigation activities and decision making

Regulatory Reporting and Audits

• Support in the preparation and submission of regulatory reports and filings to the MAS, reports to management on a periodic basis on levels of compliance, and/or any issues arising from specific monitoring activities
• Support the year-end external audits and liaise closely with external auditors to ensure that the company’s regulatory reporting is completed on time

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Purpose: To create VDL brand awareness through outreach to learning institutions, government platforms, recruitment agencies, and advertising agencies. To support the talent acquisition process of hiring the right person to meet the company's needs and objectives.

Key Area of Responsibilities:

• Outreach to learning institutions, government agencies, and recruitment and advertising agencies to build up a talent pipeline.
• Define a plan for outreach and participation in various events such as career fairs, university recruitment fairs, career talks, etc.
• Measure the effectiveness of outreach and make recommendations for improvement.
• Monitor and report on recruitment lead time and open positions.
• Support the recruitment process to hire the right person for the right job.
• Initiate the onboarding process so that all stakeholders are informed of new employees coming on board.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Diploma in Human Resource Management/Business Administrator or other relevant discipline.
• Minimum 2 years of experience in Talent Acquisition or other similar roles.
• IHRP-CA/IHRP-CP certification will be an advantage
• Sound knowledge of the Fair Employment Act
• Knowledge of Foreign Work Labour law
• Proficient in Microsoft Excel functions
• Good communication skills

• Attend to customer inquiries, quotations, and taking of orders from the customers. Involved in the coordination works for fulfilling the customer's order requirements.
• Develop strong customer relationships through regular visits or timely responses to their queries
• Understand customer's requirements, provide advice and assistance to customers with regard to technical issues
• Responsible for hunting new customers and growth areas
• A self-motivated, result-oriented individual, passionate about sourcing new business clients
• Understand our ideal customers and how they relate to our products.
• Able to work independently, strong initiative as well as a team player
• You will be given a monthly sales target. This target will be revised as and when the Company deems fit.
• Collate and submit sales reports and analysis
• Minimum 2 years of working experience in a Sales role. Relevant experience in Marine Industry is an added advantage
• Possess Class 3 driving license and own a car are preferred.
• Bilingual in English and Mandarin, verbal and written (to liaise with Mandarin-speaking associates and customers)
• GCE A Level, Diploma, and/or above in Sales or any other discipline relevant to the marine industry
• Proficient in IT Skills e.g. MS Office
• Other ad hoc duties as assigned by management
• Knowledge in SAP system is preferred
• Able to start work immediately.

Basic Salary: S$2600 to S$4500 + Allowance

As Administrator, Facility Support you will be an integral member of the Administration team delivering service excellence to all visitors and callers to our Singapore facilities. As the face of our business, you will greet key clients, suppliers and NOV visitors, welcoming them to our site as well as being the main operator of the switchboard, screening calls and directing callers to their destination, taking messages where needed and informing internal customers of the missed call. You will provide critical administrative support to cross functional teams within NOV supporting various departments as and when required along with everyday tasks. Your proficiency in Microsoft Office software including Word, Excel and Outlook will be critical to this role as will your ability to provide excellent customer service to both internal and external customers of NOV.

DUTIES & RESPONSIBILITIES:

• Reception duties:Telephone switchboard, directing, screening calls, taking and relaying messages in a timely manner.
  Provide timely responses to queries or request
  Greet visitors’ arrival at NOV Reception, provide information and safety induction and announce visitors to company employee
  Prepare and issue Door Access Control cards.
  Prepare welcome board for visitors
  Prepare slides/videos to be played in the screens within the facility
  Ensure knowledge of personnel whereabouts and maintaining exact and complete sign-out/sign-in procedures for visitors and on-site staff - maintain security by following procedures; monitoring logbook; issuing visitor badges; H&S induction and facility evacuation participation.
  Sort outward mail including DHL packages and incoming mail for distribution.
  Provide timely responses to queries or requests from customers, suppliers and public.
  Assist in facility maintenance when required
  Schedule meetings and maintain facility calendar
  
• Organise and arrange transport, lunches, accommodation as required for visitors and employees.
• Provide Executive support
• Provide remote facility support to other 2 facilities in Singapore
• Administrator for corporate mobile users, review monthly bill.
• Order and maintain stationery levels / pantry supplies for all departments within NOV.
• Filing of documents in Rigdocs.
• Purchase Requisition and PO receiving.
• Admin back up support and carry out any other relevant duties as assigned

Company: Doctor Clean Private Limited

Location: Singapore

Work Hours: 9:00 AM - 6:30 PM

Days: 6 days a week

Remuneration : SGD$2200 - $2400 + additional incentives + OT applicable

About Us: Doctor Clean Pte Ltd is a leading cleaning service provider in Singapore, specializing in high-quality cleaning solutions for residential and commercial clients. Our team is dedicated to delivering exceptional service with a focus on detail and customer satisfaction.

Position Overview: We are seeking a reliable and motivated Cleaning Supervisor to join our team. The ideal candidate will oversee cleaning operations, ensure quality standards are met, and lead a team of cleaning staff. This role requires a valid Singapore driving license (manual, Class 3) and the ability to perform physical tasks.

Key Responsibilities:

Qualifications:

Benefits:

English, Class 3 Driving License, Customer Service

Job Description

• Industry Type: Ship
• Working Location: Boon Lay
• Working Hours: 5.5 days (Alternate Saturday)
• Duration: Permanent Role
• Only Singaporean may apply

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Maintain accurate records of shipping documents as per SOP standards

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements

· Diploma or equivalent

· With 1 – 3 years of relevant experience

· Proactive and positive working attitude

· Meticulous with good organizational skills

· Proficient in MS Office

· Good interpersonal skills and able to work independently with minimum supervision

School of Art, Design and Media is looking for a candidate to join them as a Research Assistant.

Key Responsibilities:

• Support the research by conducting extensive literature review on the topic, archival research, identifying and collecting relevant sources, supporting concept and depth of interview questions, recording and editing interviews, resourcing visual data and moving images, interpretation of data and editorial assistance for book chapters, conference and journal publications. The topic is the creation of AI-supported animation adapted from Shakespeare’s works.
• Contribute to papers published by the PI and his team through data collection, analysis, editing, formatting and writing. If substantial original contributions are being made, co-author credit will be given.
• Help with organizational and administrative tasks within the project.

Job Requirements:

• Bachelor of Fine Arts or Bachelor of Arts in Media Studies, English, Film Studies, Cultural Studies or similar.
• Excellent English writing skills for scholarly papers and other publications with strong academic rigor is essential to conduct research.
• Preferably with knowledge about creative practice in animation/games.

We regret to inform that only shortlisted candidates will be notified.

• Good career Prospect
• Commission

Responsibilities

• Service existing customer in F&B industries.
• Develop new accounts
• Establish good and close business relationships with customers

Requirements

• 1 year sales experience in F&B sector
• Knowledge and passion in cakes and pastries product is an advantage
• Be willing to accept new challenges

As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices

What will you do? 

• Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
• Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
• Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
• Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
• Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
• Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
• Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.

Quality Lab Support Coordinator

6 months contract

About the Company:
Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Responsibilities:

In this role, you will be responsible for all or subset of the key responsibilities below:

• Receive, archive, retrieve and dispose retention sample, following standard work, approved procedures and regulatory requirements in timely manner.
• Maintain proper 5S and ensure inspection readiness of retention sample rooms.
• Perform assigned tasks within stipulated timeline and escalate discrepancies to Reporting Manager.
• Support laboratory supplies stock check, receiving, stock arrangement and disposal as necessary.
• Any other duties as assigned by reporting manager.

Requirements:

• GCE O Level qualification and above
• Proficient with computer software such as Microsoft Word & Excel
• The role will require the person to be able to move heavy boxes up to 15 KG during process like transfer of samples/stocks checking.
• Customer focus with strong business acumen and continuous improvement mindset.
• Critical thinking mindset with a collaborative and problem-solving attitude.
• Good communication and interpersonal skills.
• Ability to work effectively in a team-based environment.

Reg No: R22104540

EA License no: 94C3609

Overview

The Sales Manager in the Oil and Gas industry is responsible for leading sales efforts, developing strategic business relationships, and driving revenue growth. This role requires a deep understanding of the oil and gas sector, strong leadership skills, and the ability to implement effective sales strategies.

Job Description:

-Sales Strategy Development: Formulate and execute comprehensive sales strategies to achieve revenue targets and enhance market share within the oil and gas sector.

-Business Development: Identify and pursue new business opportunities by establishing relationships with potential clients and stakeholders in the industry.

-Client Relationship Management: Build and maintain robust relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

-Sales Team Leadership: Manage, mentor, and motivate the sales team to meet or exceed sales targets. Conduct regular performance reviews and provide training as needed.

-Market Analysis: Monitor market trends, competitor activities, and customer feedback to inform strategic decisions and identify growth opportunities.

-Contract Negotiation: Lead negotiations for contracts, pricing, and terms with clients, ensuring alignment with company objectives while meeting customer expectations.

-Sales Reporting: Utilize CRM tools to track sales performance metrics, prepare reports, and present findings to senior management regularly.

-Collaboration with Other Departments: Work closely with marketing, engineering, and product development teams to align sales strategies with product offerings.

Qualifications

-Educational Background: A Bachelor’s degree in Engineering, Business Administration, or a related field is required. An MBA is preferred.

-Experience: A minimum of 5 years of experience in sales management within the oil and gas industry is essential. -Proven success in business development is a must.

-Technical Knowledge: Strong understanding of oil and gas operations, products, services, and market dynamics.

-Sales Skills: Demonstrated ability to achieve sales targets through effective strategy implementation and relationship management. Strong negotiation skills are critical.

Communication Skills: Excellent verbal and written communication skills are necessary for engaging with diverse stakeholders.

Personal Attributes

-Strong leadership qualities with a focus on team development.

-Self-motivated with a results-oriented mindset.

-Ability to work independently as well as collaboratively in a team environment.

-Willingness to travel frequently for client meetings and industry events.

-This job description outlines the essential functions of a Sales Manager in the oil and gas industry, emphasizing the need for both technical knowledge and strong interpersonal skills to effectively drive business growth.

Job Responsibilities

• Collect all relevant information for quotation from the customer.
• Meet customers and get new sales.
• Ensuring that the products supplied meet the client's specifications.
• Conduct alter-sales services.
• Monitor and coordinate all customers’ complaints / corrective action report to QA and other related departments.
• Produce appropriate monthly reports and organize monthly update meetings with General Manager (and management).
• Monitor and promote online platforms.

Job Requirements Education:

• Min. Diploma
• Basic Computer Skills: Microsoft Office

Responsibilities

Market Research & Analysis

• Identifying Market Trends: Researching and analyzing market trends, customer needs, competitor activities, and industry developments to inform strategic decisions.
• Target Market Identification: Identifying potential markets and customer segments to target based on data-driven insights (Case studies, success stories, 5x5, etc).
• Competitor Analysis: Monitoring and evaluating competitor activities and developing strategies to maintain a competitive advantage.

Lead Generation & Prospecting

• New Business Opportunities: Identifying and generating new qualified leads and opportunities for the company.
• Cold Calling: Engaging in cold calling to make in-person meeting appointments
• Lead Qualification: Qualifying leads based on set criteria to ensure they meet the company’s ideal customer profile.

Sales Strategy & Proposal Development

• Sales Strategy Development: Collaborating with the sales and marketing teams to develop strategies for approaching and converting new clients.
• Proposal & Pitch Creation: Developing tailored proposals, presentations, and pitches that address client needs and demonstrate value propositions.
• Sales Pipeline Management: Managing and tracking the sales pipeline from lead generation to closing deals.

Event Participation & Brand Representation

• Industry Events: Attending trade shows, conferences, and networking events to represent the company and create opportunities for business development.
• Brand Advocacy: Promoting and advocating the company’s brand, products, and services in various industry settings.
• Webinar: responsible for coordinating and managing all logistical, technical, and administrative aspects of webinars, ensuring smooth execution from pre-event preparation to post-event follow-up.

Requirements

• Degree in Marketing, Business Administration or equivalent.
• 2-4 years of experience in market research, data analysis, or related business development role.
• Have a strong understanding of S.E.A market requirements for components manufacturing.
• Excellent interpersonal and communication skills for cold calling and engaging prospects effectively
• Independent and result oriented with great team spirit
• Proficiency in Microsoft Office applications and Customer Relationship Management software tools eg. salesforce
• Overseas travelling is required occasionally.

Interested applicants please submit your resume stating your current salary, expected basic salary, reason for leaving present/last job and date available.

We regret that only short-listed candidates will be notified.

The position of Conference Producer / Conference Marketing Specialist is a full-time position based in Singapore. You will oversee all aspects of events, from concept to execution, ensuring timelines are met, and that each event exceeds expectations. For virtual events, you will be responsible for both production and marketing; for in-person events, you will be responsible for either production or marketing. You can let us know your preference during the interview for Conference Producer or Conference Marketing Specialist role.

As a Conference Producer / Conference Marketing Specialist you will be responsible for the following areas:

Production

• Market Research: Conduct in-depth research on market trends, competitor landscapes, and industry challenges;
• Value proposition Creation: Discuss valid topics with the chair and write an delivering event briefs for the marketing and editorial teams;
• Conference agenda curation: Coordinate with chair and session chairs to select the oral and poster presentation candidates, schedule the presentation timing for all slots;
• Stakeholder Engagement: Establish relationships with key stakeholders, including chair, session chairs, speakers to create advocacy for our events ;
• Website Management: Keep event websites updated with the latest information, speakers, partners, and sessions;
• Budget Preparation and Tracking: Prepare budget forecast before the event, and update the budget regularly to check the potential profit and loss;
• Customer Service: Provide exceptional service to partners, speakers, and stakeholders, resolving issues promptly;
• Milestone Tracking: Monitor and track progress to ensure KPIs and event targets are achieved;
• Team Coordination: Coordinate with editorial team, marketing team, live session teams;
• Editorial progress monitor: Work closely with the editorial team on abstract processing and with production teams on abstract book preparation;
• Oversee live streaming of virtual events to ensure the smooth operation of the live sessions;
• Onsite Delivery: Lead the creation and delivery of event briefs for on-site delivery, ensuring exceptional on-site execution of the conferences to meet customer expectations;

Marketing

• Marketing strategy creation: Ensure maximum outreach to target markets and promote the conference through various channels
• Conference collateral materials creation: draft copies for brochure, banners, sponsorship prospectus;
• Marketing Copywriting: Create promotional copy for marketing channels, including Email campaigns, SM posts, Media partners and editorial needs.
• SEO marketing: Improve the website ranking and increase the website traffic;
• Sponsorship marketing: Secure partners and coordinate their participation and sponsorship;
• Content Development: Create content for conference sessions, interviews, and speaker/host scripts by collaborating with internal and external stakeholders;
• Marketing campaigns progress tracking: Monitor and track progress to ensure the timely execution of all marketing schedules;
• Post-Event Analysis: Conduct evaluations and prepare detailed reports highlighting event outcomes.

Others

• Recognize work processes and/or outcomes that are negatively impacting the project; owns the issue and takes action to address deficiencies by identifying resolutions and notifying the appropriate manager.

Requirements:

• Only Singaporeans and SPR
• A Bachelor or Master's degree in any subject;
• Experience in conference industry is preferred
• Are curious about people and love to speak, build and nurture relations;
• Capable of handling multiple projects, and articulate common objectives for the teams to follow.
• Excellent online call etiquette and written communication skills
• International travel and confidence in face-to-face networking
• Proven ability to work well in a team but also initiative to work on your own

What We Offer:

• Professional and personal development
• International work environment
• Flexible working hours in the limits of a full-time job
• Trips to the other MDPI offices
• Attending Scientific Conferences

Job Responsibilities

1. Oversee the daily administrative operations and comprehensive affairs management of the Singapore office, ensuring smooth functioning of activities as the company establishes its retail presence locally.
2. Manage office fixed assets, ensuring accurate inventory records and optimizing asset utilization.
3. Coordinate with cleaning personnel to maintain cleanliness and public environmental health in office and store areas through regular inspections and support.
4. Handle the procurement of office and departmental supplies, ensuring cost-effectiveness and timeliness.
5. Manage employee dormitory arrangements, ensuring a comfortable living environment to enhance employee satisfaction and well-being.
6. Facilitate reception arrangements, including setting up meeting rooms, preparing refreshments, and coordinating parking for visitors.
7. Organize and monitor the company’s security measures to ensure the safety of employees, stores, and property through regular checks and timely resolution of any security concerns.
8. Assist in setting up processes and administrative systems required to support the company's operations as a new entrant in Singapore's retail market.
9. Perform additional tasks as assigned by superiors to support the establishment and growth of the Singapore business.

Requirements:

1. A bachelor’s degree or above, with 1-3 years of experience in administration, logistics, or fixed asset management, preferably within the retail industry.
2. Proficiency in English and Mandarin is essential to effectively communicate with local and international stakeholders, suppliers, and internal teams.
3. Strong organizational, planning, and problem-solving skills to support a fast-paced, start-up environment.
4. Excellent interpersonal and communication skills, with meticulous attention to detail and the ability to execute tasks efficiently.
5. A high sense of responsibility, service orientation, and ability to adapt to a dynamic work environment.
6. A cheerful and team-oriented personality, willing to collaborate across departments to support company objectives.
7. Comfortable working in a start-up environment, with the flexibility to handle evolving responsibilities as the company grows.

No deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team. Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development.

By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

Scope and Responsibilities:

• Support day-to-day Quality Assurance activities in accordance with approved

SOPs / Policies for a multi-product, cGxP contract manufacturing facility

• A good understanding of cGxPs and compliance in a GxP manufacturing

setting performing both supervised and unsupervised tasks

• Receive minimal supervision and able to perform independently on routine

assignments

• Revise, review and approve SOPs, protocols, reports or records

• Make real-time decisions on process events on the floor based on knowledge

of defined SOPs & policies

• Demonstrate appropriate interpersonal skills which encourage collaboration

of individuals or teams to meet objectives

Qualifications:

• Bachelor's Degree in a Science or technical field
• Minimum 5 years’ experience in the biopharmaceutical or biologics industry
• Hands-on prior QA Batch Release and SAP experience
• Understand GMP documentation with a high level of proficiency
• Ability to interpret and evaluate data and summarize results independently

If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more. As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!

Job Highlights:

Interface Creation & Monitoring: Develop and oversee interfaces in SAP PI/PO and SAP Integration Suite, ensuring seamless data flow across systems.

Ticket Handling & Issue Resolution: Manage 1st and 2nd level support tickets for SAP PI/PO and Integration Suite, diagnose issues, and perform corrective actions in collaboration with service providers.

Recurring Issue Analysis: Conduct root cause analysis for recurring issues, document findings, and recommend corrective actions to prevent future occurrences.

Team Collaboration: Collaborate with internal teams and external partners to address integration challenges and ensure timely resolution.

Adherence to Processes: Follow established procedures, contribute to documentation, and support knowledge sharing to promote best practices.

System Stability & Checks: Perform post-restart system checks to ensure application stability and troubleshoot issues, maintaining uptime after maintenance activities.

Workplace and End-User Service & Support (Global/Regional): Provide expert knowledge and technical assistance to IT-PO teams and services across global/regional operations.

IT Project Support (Regional/Local): Support IT projects within the Asia Pacific region, contributing to successful implementation and operations.

Job Requirements:

Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. SAP certification in relevant modules (e.g., SAP PI/PO, SAP Integration Suite) is a plus.

Experience: Minimum 3-5 years of hands-on experience working with SAP PI/PO, SAP Integration Suite, or other SAP modules. Proven experience in managing and troubleshooting integration scenarios across SAP and non-SAP systems.Familiarity with root cause analysis and problem management practices to resolve recurring system issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to influence and collaborate effectively with internal teams, customers, and stakeholders.

What We Offer You

• Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.
• Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.
• Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

About the job

As a member of the Business Navigation team, you play a key role in securing timely posting of the schedules that delivers to the needs of the store. You also seek and coordinate business opportunities through optimised staff planning focused on our people, customer and business needs.

Your assignment

• You are responsible for managing the store’s staff planning process from forecasting to planning and execution of timely staff planning schedules to ensure that scheduling complies with all labour regulations and internal guidelines.

• You will support department managers in the development, adaptation and improvement of schedules to ensure that they are within the forecasted hours with updated co-worker availability and skill levels.

• You collaborate closely with internal stakeholders to identify areas for improvement within the store’s planning processes.

• You provide staff planning expertise, support and training of end-users in optimising co-workers’ scheduling.

• You are responsible for tracking the performance of the scheduling process through regular monitoring of staff planning KPIs by producing schedule-related reports and daily review of real-time scheduling adherence.

• You will support administrative duties associated with schedule creation and timecard management.

Your profile

• At least 3 years of relevant work experience in a similar capacity within a customer-oriented service industry.

• Proven analytical skills, with experience in staff planning, budgeting, and forecasting.

• Good understanding of key business drivers, leveraging this knowledge to contribute to achieving business objectives.

• Process-oriented and results-driven, with the ability to analyse large volumes of data.

• Meticulous and detailed with ability to work under tight deadlines and able to pivot priorities effectively to align with changing business needs.

• Strong follow-up skills with a sense of urgency, ensuring that tasks are completed on time.

• Possess strong communication and interpersonal skills, enabling effective collaboration with business partners to align staffing and scheduling with operational needs.

• Strong IT proficiency, including intermediate skills in MS Excel, PowerPoint, and report generation, to support data analysis and decision-making.

• Able to commit to shift work, weekends and public holidays.

About the job
We want to fill this position with a proactive enthusiast who can support the growth of IKEA through development of tools, solutions, and planning models to develop business performance management capabilities, together with the team.

Your assignment

• To analyse, design, develop, maintain, and administer integrated plans and models, within and including the integrated planning solutions and tools, including preparation of technical documentation, user guides and training materials.
• To answer queries from end users relating to the integrated planning tool and models.
• To support the Business Navigation team in the capture, delivery, and prioritisation of planning, forecasting and simulation needs.
• To support with the driving of an integrated planning culture across the business, through use of this single source of truth on budgets, forecasts and plans for streamlining simulations, business steering, follow ups and management reports.
• Support on financial and commercial analytics or other relevant topics and analysis.

Your profile

• Experience with developing Planning Analytics / TM1 or similar OLAP / Functional databases solutions, broad understanding of data analytics, having worked for any part of the analytics cycle, with at least 3 years’ experience.
• Fundamental understanding of financial concepts and the core purpose of integrated planning across functions including designing data capture templates and workflows.
• Exposure to working on various planning models in financial, retail, logistics, human resources, as well as fundamental understanding of digital technology and computer science concepts would be an added advantage.
• Strong interest and passion in business navigation & analytics, with a hint of love for IKEA and Home Furnishing and our culture and values.