Company Profile

Singapore's First Flameless/Aqua/Water Cremation Provider for Pets. A local provider run by pet lovers, for pets. Based in Singapore. Redefining funeral aftercare, with unique & innovative technology, products, and service offerings. Our approach is to revolutionise the funeral industry and provide a more sustainable option for those seeking aftercare services. We are the first to provide pet owners in Singapore with an alternative form of cremation for their cherished pet companions after death. Through the process of Aqua Cremation, also known as Aquamation or Water-Cremation we return loved ones back to Mother Nature. We are looking for a highly motivated individual to join our core founding team. This position offers an excellent opportunity to gain hands-on experience from the ground up in a dynamic and fresh environment. We are not only tackling the taboos of the industry but also serving the community. You will have countless opportunities to test and develop your skills across different areas of the business, gaining exposure to a range of functions and skills, while having the freedom to test new ideas in a company that is looking to introduce innovative solutions and revolutionise the industry. Moreover, you will have the chance to make a meaningful impact on the future of Singapore, particularly in areas related to giving back, sustainability, and pets. Your work will contribute to important initiatives that aim to make a positive change in the community and the environment.

Job Highlights:

• Career development opportunities for an emerging startup.
• Open, friendly, fresh, and dynamic work environment.
• Attractive salary commensurate with transferable experience and skills from various industries (example: hospitality and tourism, F&B, any other service orientated roles).
• Overtime incentives.
• Incentives based on cases handled.
• Pay increment review based on annual performance
• Work on pro-bono initiatives to give back and raise awareness in the community in the aspects of mental wellness & animals in need.

The Customer Service & Support Representative will be responsible for a wide range of tasks to ensure smooth operations and top-notch customer support.

Responsibilities:

• Manage incoming calls and perform telephone screening.
• Take and promptly pass on telephone messages to the operations team to plan the pickup of pets.
• Handle administrative matters such as purchasing daily supplies, managing packages, and overseeing deliveries.
• Arrange couriers and prepare proforma invoices and related documents.
• Assist with internal communication issues.
• Handle administrative and clerical work.
• Provide administrative support to the Operations Department.
• Coordinate daily operational activities.
• Monitor jobs closely and provide necessary updates to clients.
• Respond to customer feedback and inquiries, offering excellent client support while maintaining strong client relationships.
• Attend to guests, customers, vendors, and candidates.Ensure rooms are pleasant and clean before guest arrival.
• Manage phone calls and inquiries in accordance with standard operating procedures (SOP).
• Maintain a friendly, neat, pleasant, and professional image to guests.
• Welcome and greet guests, addressing them by name if known, in a warm and professional manner according to service standards.
• Attend to guests with light refreshments or any other needs.
• Handle cashier duties.
• Maintain effective communication with the operations team to ensure funeral rooms are booked and prepared.
• Perform general administrative duties as required.Assist in resolving customer inquiries as necessary.
• Deliver work and service excellence consistently.
• Uphold the company's reputation at all times.
• Perform other ad-hoc duties as required.

This job posting offers a diverse range of responsibilities and an opportunity to be part of a dynamic startup. If you have the skills and experience to excel in this role, we encourage you to apply.

We look forward to welcoming a new team member who shares our commitment to service excellence & giving back to the community.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Willing to learn and work in a team.
• Professional presence and excellent communication skills.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• ·Windows OS (Must know Windows 10)

Key Responsibilities:

1. Technical Support:
   • Provide first- and second-line support for hardware and software Installation.
   • Troubleshoot desktop, laptop, and peripheral problems to ensure minimal downtime.
   • Respond to service requests and incidents in a timely manner.
2. Hardware & Software Management:
   • Install, configure, and maintain desktop and laptop operating systems (Windows/Mac/Linux).
   • Install and update software applications and drivers.
   • Set up and maintain user accounts and permissions.
3. Asset Management:
   • Manage IT inventory, including desktops, laptops, and peripherals.
   • Ensure proper documentation and tracking of IT assets.
4. Network Support:
   • Assist with basic network troubleshooting (e.g., connectivity, printer access).
   • Support VPN, wireless, and LAN/WAN configurations as required.
5. Collaboration & Training:
   • Work closely with other IT teams to resolve escalated issues.
   • Provide user training for new hardware or software implementations.
6. Security & Compliance:
   • Ensure devices are compliant with company security policies and standards.
   • Conduct regular updates and patches to maintain system integrity.

Key Requirements:

Education & Experience:

• Diploma in Computer Science, Information Technology, or a related field (preferred).
• Proven experience (2+ years) in a similar desktop support or IT helpdesk role.

Technical Skills:

• Proficiency in Windows and macOS operating systems.
• Familiarity with Active Directory, Group Policy, and Office 365.
• Knowledge of basic networking concepts (DNS, DHCP, TCP/IP).
• Experience with remote support tools like TeamViewer, AnyDesk, or SCCM.

Job Opportunity: Customer Support Officer

Company: Architectural Glass Manufacturing Company

We are seeking a highly organised and detail-oriented Customer Support Officer to join our dynamic team. As a key player in our operations, you will be responsible for ensuring the smooth and efficient processing of customer orders, handling queries, and providing essential administrative support.

Key Responsibilities:

· Process customer orders promptly via email or phone, ensuring accuracy in all details

· Verify order data and coordinate with the Production Department to ensure accuracy before order release

· Communicate with customers to gather missing information or address any queries or concerns

· Collaborate with the Logistics Department to ensure timely and efficient delivery of orders

· Maintain and update accurate sales and customer records in the system

· Expedite orders and coordinate internally to meet customer deadlines

· Act as a liaison to relay valuable customer feedback to relevant departments for continuous improvement

· Stay updated on new products and features to assist customers with up-to-date information

· Provide general administrative support and assist with any ad-hoc tasks as assigned by the Management

Requirements:

· GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification

· Previous experience in sales administration, customer service, or a similar role is highly desirable

· Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment

· Proficiency in Microsoft Office applications, particularly Word and Excel

· A team player with a strong work ethic and a proactive attitude

· Ability to work efficiently under pressure and meet deadlines

· Exceptional attention to detail and commitment to accuracy

· Candidates available to join immediately or on short notice will be preferred

If you are a motivated and detail-oriented individual with excellent customer service skills, we would love to hear from you!

How to Apply:

Interested applicants are invited to send their CV along with details of qualifications, experience, and current / expected salary to:

Singapore Safety Glass Pte Ltd

112 Pioneer Road Singapore 639593

Email: [email protected]

Only shortlisted candidates will be notified

Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

Summary:

• Up to: $2,500
• Work Day & Hours: 5 Days per week (Mon-Fri 8.30pm - 6pm)
• Nearest MRT station: Joo Koon / Pioneer MRT

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Ensure adherence to company policies.

Requirements:

• Singaporean Only
• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
• Knowledge in general hardware products (bolts, nuts, washer & etc) will be added advantage.
• Good computer skills (MS Office).
• Well-organized and responsible with an aptitude in problem-solving.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted

Choo Tchi Seng
Registration Number: R1544906EA
Licence No: 06C2859 (MCI Career Services Pte Ltd)

Plays a crucial role in the Sales and Marketing department, supporting the sales team and ensuring the smooth operation of sales activities.

Duties and Responsibilities:

Secretarial duties include setting up meeting, taking minutes of meetings and following up on meeting matters arising.

• Maintaining customers information, and inputting sales data into our customer management system.
• Collating sales data and perform sales analysis and prepare sales reports.
• Providing administrative support to the sales team, which include among other duties, managing sales enquiries, the writing of contact reports, preparing pricing documentation and drafting proposals for customers / quotations.
• Responding to customer calls and emails, and supporting the sales staff in completing customer paperwork, receiving, reviewing, and verifying customers’ work request / orders and verifying and documenting scope of work (SOW).
• Liaise with the Logistics department, particularly with Operations Planners and other Operational units to ensure smooth and seamless co-ordination and prompt service deliveries.
• Checking data accuracy in orders and invoices and help in contacting customers to obtain missing information or answer queries.
• Supporting sales in customer’s vendor registration and onboarding process. Communicate important feedback from customers internally.

Skills Requirements:

• Strong organizational skills, meticulous, and the ability to multitask in a demanding environment with tight deadlines.
• Effective communication and good people skills and able to perform independently and collaboratively in a team.
• 5-years of experience in sales administration, trucking / logistic operation, or other similar roles.
• Ability in MS Office Suite Hands (Excel and PowerPoint) and hand on experience with CRM software.
• Diploma or degree in business administration, sales and marketing and other relevant good academic qualifications.

Main responsibilities:

• Increase the sales growth within the defined territories to meet the sales target
• Prepare sales quotations with product specification
• Develop and maintain strong working relationship with the distribution network
• Develop and maintain good contact with major crane rental companies
• Assist the dealers to forecast and plan the requirements to allow continuing sales with the view to increase overall sales volumes
• Work together with Marketing Department on specific promotional activities like new product launch, marketing literature
• Provide feedback on market assessments
• Other duties, as assigned by superior and the head of department

Job requirement:

• Diploma or Degree holder in Sales and Marketing field or equivalent trade experience and skills maybe considered
• At least 4-6 years of related working experience
• Sales background in crane equipment field will be an added advantage but it is not essential
• Good Verbal and written communication skills in English
• Proficiency in Microsoft office software
• Team player with good interpersonal skills and able to work independently
• Strong organizational skills and ability to communicate effectively with customers.
• Travel to assigned countries, and in Singapore to keep continual contact with customers.

- Responsible for achieving sales targets and providing technical support to our customers

- Diploma or ITC / NTC2 in Mechanical / Electrical or Marine Engineering

- Entry-Level graduates may apply

- Sales and product training will be provided

- Excellent interpersonal, communication & negotiation skills

- Must possess Class 3 licence and own a car

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Your duties and responsibilities include the following:

1. Order Processing

• managing and processing orders
• ensuring timely delivery and
• accurate document

2. Update of project block chart for work order issue and deliveries

3. Sales support

• assisting sales representatives with their queries,
• preparing sales presentations, samples, dry lay report
• monitoring of product availability
• managing schedule

4. Coordinates sales activities

• organising sales meeting, events and team building activities

5. Communication, liaising between the sales team and other departments to ensure smooth operations

6. To perform other assignments as directed by the Management

Requirements:

1. Possess minimum a Diploma with relevant working experience
2. Proficient in MS Office and knowledge of accounting systems
3. Possess excellent communication skills
4. Possess hands on experience with Navision is an advantage.
5. Knowledge of construction drawings is an advantage.
6. Entry Level are welcome

Job Description

• Support the overall daily operation of Logistics & Shipping and Warehouse departments
• Provide support to Coordinators on shipment related matters
• Issue delivery orders and invoices for delivery
• Ensure proper filing of documents and correspondences
• Assign and control of delivery schedules to delivery contractors on all local deliveries
• Prepare and arrange courier services for all sample arrangement or dispatch documents related to Sales
• Liaise with for forwarder for shipment booking & follow up shipment detail
• Prepare and submit documents for marine insurance under CIF shipment
• Liaise with appointed forwarders for all inwards Freight, resolve all hiccup issues with related to shipments
• Support the Item code to SWS-WH for all goods received
• Ensure all activities are carried out in accordance with the company

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description

• Develop sales for steel, stainless steel, aluminium products.
• Process enquiries and enter customer orders
• Engage in various trading, sales and marketing activities to increase company's sales volume and profitability
• Monitor and assist in the maintenance of inventory and make appropriate recommendations
• Build and promote strong, long-lasting customer relationships
• Coordinate with warehouse and customers on delivery of material
• Make sure timely payment received from clients
• Perform ad-hoc assignments as required by Director

Job Requirements

• Strong understanding of documentary credits, containerized shipments, and/or incoterms preferred
• Sales driven with business development capabilities
• Experience in managing customer relations
• Must be organized, accurate and detail oriented
• Able to work well under tight deadlines

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

· To identify project : Active participation and identification of prospective project through regular contacts with customer (face to customer)

· To liaise with allocated customer for sales acquisition

· To review customer requirements and prepare offers to allocated customer and follow-up offers with customer and keep updated project information

· To finalise and negotiate on contract with customers

· To commit and achieve the order intake budget

· To prepare project schedules

· To maintain existing account and help expand sales network

· Good contact with M&E Contractors & Consultant

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

JD FOR SALES ENGINEER

We are seeking a dynamic and motivated Sales Engineer to join our team.

Job Description

Technical Sales Support: Present product features and benefits, offer technical assistance, and address customer queries. Understand client needs, able to recommend appropriate products. Relationship Management: Cultivate long-term client relationships, provide ongoing support, and collect feedback to improve products. Market Knowledge: Stay up-to-date on industry trends and competitor activities, while training the sales team on technical product details. Sales Growth: Help achieve sales targets, identify opportunities for upselling, and represent the company at events and trade shows. Documentation: Maintain accurate client records and provide reports on sales performance and market trends.

Benefits:
• AWS
• Bonus
• Transport Allowance
• Entitled to commission

Responsibilities:
• To meet assigned Sales Targets
• To manage existing customer accounts and seek new leads
• Establish a good business relationship with customers long term

Requirements:
• Possess own car
• Candidate must possess at least a Diploma & Above
• Good communication skills, team player & target oriented.
• Familiar with MS Excel and MS Word.

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description

- Email correspondence with customers.

- Monthly invoicing to customers.

- Assisst department head on general administrative duties.

Requirements

- ITE / 'O' Level and above qualification.

- Able to work 5.5 days per week.

Benefits

- Yearly increment and performance bonus.

- Transport provided at designated pick up point.

- Monthly incentive.

- Monthly insurance allowance.

Job Description

• Supervising and delegating tasks to the sales team members.
• Meeting the sales targets and sales goals efficiently.
• Building relationships with the old and existing customers.
• Attending meetings and daily standups.
• Coordinate with operations to meet customers' requirement.
• Coordinate with Finance for costing and billing matters.
• Monitoring the performance of the sales staff.
• Ensuring the warehouse is well stocked and restocking them as and when required.
• Making sure the store is clean and tidy all the time.
• Providing training sessions to the new team members.

Requirements

• 5 Years of Working experience as Sales Manager, Sales Assistant, or a similar role in the Sales Department.
• Ability to work in a fast-paced working environment.
• Ability to coordinate with various departments
• Ability to provide amazing customer service to the clients.
• Proficient in Microsoft Office Tools & Quickbook
• Knowledge and experience using effective sales strategies.
• Excellent problem-solving abilities.
• Good oral and written communication skills.
• Ability to demonstrate excellent leadership skills.
• Excellent ability to make a timely decision.
• Good sales and people skills.
• Able to work on weekend and public holiday

Job Description & Requirements

• To monitor and achieve sales target
• To manage existing accounts and to develop new accounts
• Liaise with principal suppliers in response to customers’ demands
• Review new enquiries, provide quotations and follow up on quotation
• NTC 2/Diploma in Mechanical Engineering, Building Management or Consultation
• Preferably with 3-5 years exposure in similar industry sales (components, diesel engine and parts sales
• Possess initiative with good interpersonal communication skills
• Must have a liking to meet people, good customer service and drive to excel
• Bilingual in English and Maindarin (to liaise with Mandarin speaking customers and principals)

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Duties and Responsibilities:

1. Call Coverage: Regular Doctor Visits, Pre-call Planning, Call Rate, Call Plan Preparation, Daily Field, Work Preparation, Daily Call Report, Route Plan Updates, Master Customer List.

2. Sales & Promotion: Customer List Review, Medical Call Planning, Product Message Delivery, Account Expansion

3. Stock Check & Follow-ups: Stock Balance Checks, Expiry Monitoring, Returns Management

4. Detailing and Medical Calls: Product Detailing, Feature & Benefit Awareness, Sales Techniques, Product Adoption, Sales Closure

5. Building Partnerships: Service Orientation, Follow-up, Sales Expansion Solutions

6. Market Intelligence: Product Feedback, Competitor Monitoring, Sales Growth Opportunities

7. Sales Process Completion: Order Placement, Order Follow-up, Issue Resolution

8. Sales Target Achievement: Monthly Sales Forecasting, Performance Tracking, Target Achievement

9. Sales Analysis and Forecasting: Sales Data Analysis, Sales Data Tracking

Requirement:

· Candidates must possess at least ‘O’ Level, Diploma and above

· Hardworking, independent and result-oriented

· Strong communication and interpersonal skills with good command of English

· Relevant experience in healthcare sales will be an added advantage

· Class 3 driving licence with own vehicle