The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays. We are looking for motivated and positive team player to join our dynamic team and fast-growing company.

Job description:

• Manage incoming sales enquires via email and phone
• Build rapport with and follow up with new and existing customers to generate and maximise sales
• Generate quotations and invoices for customers.
• Follow through with customers from sales to fulfillment and delivery
• Coordinate with kitch team on customisation requests
• Liaise with logistics team on fulfilment and delivery.
• Track sales opportunities and pipeline.
• Support in packing and preparation of catering equipment.
• Support in catering setups and order fulfilment.

Requirements:

• Hold a diploma or degree in business management, hospitality or equivalent.
• Have 2-3 years of sales support experience.
• Possess good time management and organisation skills.
• Possess excellent communication skills.
• Able to work well in a team and independently.

Basic + Commissions

Responsibilities:

• Achieve sales performance targets and maintain good client relations
• Manage assigned accounts and seek to grow them
• Generate and develop new key accounts
• Work closely with internal and external parties to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure bids are competitive
• Develop and maintain professional and technical knowledge related to all our services
• Understand and keep abreast of market trends, relaying the information to management

Requirements:

• Diploma or Degree in IT/Engineering/Audio Visual or equivalent
• 2 years sales experience in a B2B environment with good sales track record
• Experience in a project-based, development of customized solutions sales environment
• Experience in the related Commercial Audio Visual Industries an advantage
• Good communication and interpersonal skills
• Proficient with Microsoft Office (Words, PowerPoint, Excel, Outlook)
• Class 3 driving license
• Energetic, independent and result driven

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Strategy & Operations Specialist (Singapore)

12 months fixed term contract

As the Senior Strategy & Operations Specialist, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. You will work closely with senior leadership to ensure the organisation's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organisation has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• Craft compelling and concise internal communications aligned with company strategy
• Support senior leadership with the development and delivery of presentations for key business updates 
• Lead the organisation of important meetings, including Quarterly Business Reviews (QBRs) and team on-site, curate agendas for strategic forums, ensuring consistent communication and action-item follow-up.
• Develop and maintain decision-making frameworks to support effective information flow and decision execution.
• Manage scenarios related to budgets, asks, and justifications in consultation with leadership.
• Contribute to strategic planning processes to support effective resource allocation 
• Implement, track and prioritise a calendar of specific initiatives that align with the broader
• strategy and goals
• Collaborate with the insights & analytics teams to establish, track, and report on key performance indicators (KPIs).
• Regularly assess and compile results across areas to drive data-driven decision-making.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment.
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

Position Summary

Toshiba Global Commerce Solutions is seeking for a highly skilled and experienced Software Engineer to join our Solution team in the APMEA region (Asia Pacific, Middle East & Africa), to become the region's Subject Matter Expert for the targeted Point of Sale solution of our portfolio.

The candidate will be part of a cross-functional team responsible for solution portfolio management and pre-sales.

This client-facing position requires a deep understanding of requirements and business drivers for Toshiba’s products and solutions.

Responsibilities

• Install, configure, and customize point-of-sale software solutions according to client specifications and requirements.
• Collaborate with cross-functional teams including sales, product management, delivery and customer support to understand client needs and deliver tailored solutions.
• Provide technical support and troubleshooting assistance to clients during installation, configuration, and proof of concept phases.
• Document technical knowledge in the form of notes and manuals and contribute to the product team to maintain installation guides, configuration manuals, and troubleshooting procedures accurate and up-to-date.
• Conduct product demonstrations and training sessions for clients and business partners to showcase the capabilities and features of the point-of-sale software.
• Stay updated on industry trends, best practices, and emerging technologies related to point-of-sale systems

Requirements

• Bachelor's degree in Business, Computer Science, or a related field.
• 5+ years of experience as a Software Engineer with a focus on point-of-sale software solutions.

AREAS OF EXPERTISE & SPECIAL SKILLS

The successful candidate will possess expertise in the following areas:

• Proven experience with the Retail industry and general retail technologies
• Strong understanding of retail operations and business processes, particularly in the context of point-of-sale systems.
• Experience with Agile development methodologies such as Scrum, Kanban, and Lean.
• Strong analytical and problem-solving skills.
• Ability to facilitate and lead meetings.
• Experience with software development methodologies (e.g., Agile, Scrum) and project management tools (e.g., JIRA, Azure DevOps)is a plus.
• Excellent communication and interpersonal skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Ability to work independently as well as part of a team in a fast-paced, dynamic environment.

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

Team Summary

Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

The Tech Support Analyst team is a global Level 2 Client Services function within Cybersource. It carries responsibility for investigating and solving Cybersource product queries submitted by the client (Direct/Channel Reseller, the global Level 1 team, and other internal stakeholders). The role liaises regularly with numerous departments internally example: Account Management, Pre-Sales, Technical Account Manager, Back-Office teams to name a few.

What an Associate, Tech Support Analyst does at Visa:

The Tech Support Analyst team is a Tier 2 Client Services team tasked with supporting and assisting online and point of sale merchants, acquiring banks and partners using all Cybersource Enterprise products and services. The candidate will be responsible for providing web support, direct phone, and email to our clients. These will include assisting new and existing clients with setup of Cybersource’s digital/online payment services, educating client on the use of our enterprise business center, reports and continuing to resolve any hurdle the client might face during the interaction with the Support Analyst.

The candidate will work with other teams inside and outside the Client Service organization, provide product training, and interface with customers on a regular basis. Work streams covered by this role are scheduled, proactive & reactive in nature making this one of the most varied & flexible roles within the company. The role carries implicit leadership principle, so whilst there is no management of staff, the candidate will be required to work independently, flag concern, display accurate interpretation and response as a world class client services organization.

In this role, you are expected to:

• Accurately Interpret and response client queries on Cybersource Product and services
• Troubleshoot, replicate, and escalate product and services concern with Level 3 teams
• Using processing driven methodology
• Provide excellence client service standard
• Enter pertinent case data into CRM to track progress
• Liaise with appropriate internal teams and external parties to resolve outstanding client issues with Cybersource’s products and services
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Own and maintain internal process documentation and Knowledge Base articles
• Configure internal systems to enable effective processing for clients using our services
• Offer knowledge sharing and internal support to local / global team

Why this is important to Visa?

The Level 2 function within Cybersource is a crucial client facing role in ensuring that various stakeholders are aware of challenges faced by the front-line teams and how these relate our products and requirements within an ever-changing landscape.

The function serves to display the wealth of product knowledge to our clients and our understanding on how we can help support their businesses.

Projects you will be a part of:

This role will involve process improvement and ad-hoc project assigned by the management team. The goals of these project are to improve and enhance service level targets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

MicroStrategy’s Sales Engineers (Pre-sales Consultants) have a key role in the ASEAN Region. As Pre-sales experts, our Sales Engineers are accomplished at dealing directly with clients, along with international colleagues, to help secure results for a global, market leading listed company (NASDAQ: MSTR). Our Sales Engineers work closely with our Sales and Customer Success Management organizations to provide technical solutions for our prospective and existing customers, as well as with our Product and Consulting organizations to provide customer feedback and project handover. They are responsible for designing solutions that will address and resolve a customer's business issues, while evoking confidence in our technology platform and removing all technical objections in the sales cycle.

Our Sales Engineers work in tandem with our Account Executives to understand the customers’ goals and challenges to effectively position the value of the MicroStrategy platform. They will manage the technical aspects of the pre-sales engagement, customize demonstrations and respond to technical objections, RFIs and RFP all based on the goal to prove MicroStrategy can meet customer’s decision criteria.

Our Sales Engineers are one of the most interactive groups within the customer engagement lifecycle and help to drive pipelines by supporting marketing events, content, MicroStrategy days, etc. The successful candidate will have a consultative sales approach, and value the importance of teamwork. This position is critical to the success of our Sales organization in describing and showing how we provide cost-effective solutions that deliver business value to our customers. 

You will work with our Regional Partner Managers to understand and grow the enablement level of MicroStrategy’s Partners, as well as make sure that the key MicroStrategy Partners are supported in building their business with MicroStrategy.

Your Focus

• Understand a customer’s goals and challenges through successful discovery to effectively position the MicroStrategy platform in a way that differentiates us from the competition and brings clarity to where we can add value in a customer’s architecture.

• Scope, build, and present custom demos and presentations that address key business value for our prospects.

• Take technical ownership of the sales opportunity, respond to objections and can manage most aspects of the sales cycle with little assistance.

• Handle multiple customer engagements simultaneously.

• Research, scope and respond to customer RFIs and RFPs and take initiative in sharing results with all team members.

• Supports Partners and engages with Partners of MicroStrategy to identify and define joint opportunities. The individual will provide functional and technical advice, sales training and other in-person support to Partners on an as-needed basis.

• Advance the product knowledge of MicroStrategy partners through education, training, skills transfer, and best practices.

• Stay up to date with our demo content and product positioning and be an early adopter of incorporating these changes into our product positioning.

• Confidently present and articulate the business value of the MicroStrategy platform at all levels of the customer’s organization.

• Have a natural passion for new technology, be innovative, and create new solutions with out-of-the-box thinking

• Support pipeline generation with marketing events, content, onsite MicroStrategy days, etc.

• Constantly learn and develop expertise in MicroStrategy software through product training classes and unsupervised work assignments. Uses this experience and knowledge to develop expertise in MicroStrategy software including new releases.

Tasks

• Manage daily workplace operations including office supplies and foster communication and collaboration by designing/activating the workplace as the point of experience
• Serve as first point of contact for visitors and reception for guests and contribute to the organisational development as brand ambassador with focus on hospitality and operational excellence
• Provide secretarial support to the Board of Management, which encompasses scheduling and coordinating meetings/appointments, assisting in business travel, collating reports and presentations, and take charge of asset management which includes company cars and insurances
• Work with building management and external vendors to ensure adequate maintenance of office premises/equipment
• Establish and optimise office systems/processes and update policies/documentation, to improve the work environment and enhance the employees’ experience, health, and safety
• Support the HR department in the onboarding/offboarding of new employees, organisation/ execution of events and internal communications for better employee well-being and engagement

• Degree holder with at least 5 years of experience in general administration
• Excellent interpersonal/communication skills and a strong team player
• Customer oriented with positive service attitude and pleasant personality
• Experience in facility management and HR operations is an added advantage
• Strong organisation skills, resourceful and able to handle multiple tasks and work independently

A DAY IN THE LIFE AS COFFEE SPECIALIST

You will create a delightful customer experience for our customers by ensuring that the maintenance of the boutique appearance are in accordance to the company policy (well-ordered, correct equipment, properly presented), ensuring that the display cubicles are filled with capsules, machines and accessories on a daily basis, welcome the Boutique clientele and identify their needs and to advice both prospects and Club members on Nespresso products and services. You will also need to initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products and maintain a pro-active approach towards the customers and to maximise the sale of all the Nespresso products presented in the Boutique (coffee, machines and accessories). As the Coffee Specialist, you are part of the team to ensure boutique operations excellence are being maintained such as compliance to the correct opening / closing of the Boutique procedures and payment are made in order based on a defined procedure. You will contribute actively to achieve individual and boutique targets.

WHAT MAKES YOU SUCCESSFUL

• Excellent proficiency in English is essential.
• Experience in working with High end/luxury/ premium FMCG or retail brands would have an added advantage.
• Preferable with at least 2 years of experience in direct customer sales and/or 2 years of experience in supervising/coaching a team
• Must have a strong work ethic, integrity and total honesty (transparency and trust)
• Service-oriented
• Have passion to constantly update oneself with our Sales Guidance
• Curiosity and ability to generate creative ideas
• Able to communicate complex messages in a simple way
• Energized by tough challenges and is a team player

Institute for Pedagogical Innovation, Research & Excellence (InsPIRE) is a collaborative entity within the Nanyang Technological University (NTU) with a mission to unite various entities and foster a culture of excellence in teaching and learning.

InsPIRE is seeking a Research Associate to drive research in Artificial Intelligence, Science of Learning, and Pedagogical Innovation, and to engage in interdisciplinary education initiatives, social media promotion, fostering academic integrity and enhancing InsPIRE's impact.

Key Responsibilities:

1. Research and Innovation:

• Conduct research in use of AI in education, Learning Science, and Pedagogical Innovation

• Conduct research in use of technology to enhance teaching and learning

• Collaborate on experimental designs, data collection, and analysis methodologies

2. Social Media Engagement:

• Promote research initiatives through engaging content on various platforms

• Create multimedia content to boost InsPIRE's visibility and communication

3. Student Effective Learning Series:

• Co-plan and market student activities, workshops, and webinars

• Design and create publicity for effective learning events

4. Publicity for Interdisciplinary Education:

• Create compelling narratives for Interdisciplinary Collaborative Core curriculum

• Showcase benefits of interdisciplinary education through strategic collaboration

5. InsPIRE Report Editor-in-Chief:

• Produce and curate bi-annual reports, ensuring clarity and accuracy

• Collaborate with contributors and design teams for impactful presentation

6. Academic Integrity Policy Team:

• Contribute to the development and enhancement of academic integrity policies

7. Website Administration Team:

• Administer and maintain web content, ensuring functionality and accuracy

• Implement updates and improvements, including a mobile-first layout

8. Administrative Duties:

• Participate in team meetings, discuss progress, and address challenges

• Assist in event coordination, project management, and adherence to timelines

Job Requirements:

• A Bachelors or Masters degree from a recognized university.  STEM area preferred.

• Proficiency in graphic design, video production, and content creation

• Experience in planning and organizing workshops, webinars, and events

• Demonstrated expertise in research methodologies

• Familiarity with academic integrity policies and guidelines, and experience in contributing to policy development

• Proficiency in website management and content updates

• Experience in editing reports and adherence to editorial publication standards

• Excellent written and verbal communication skills

• Pedagogical knowledge of teaching and learning

• Excellent team player with demonstrated ability to work independently

• Demonstrate initiative, adaptability and creative problem-solving

We regret that only shortlisted candidates will be notified.

The Opportunity

We, at Flywire, are seeking a Client Success Specialist, Travel who will work with the Travel sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, find opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution.

• Building and maintaining strong relationships and communication within key business client accounts
• Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms through a quarterly/bi-annual business review
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation- Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy.
• Provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company
• Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

Your Career

As part of the Programs and Facilitation team, the Sales Enablement Coordinator will be responsible for coordinating and managing the logistics for our global, virtual and in person training sessions. You will work closely with program leads, cross-functional teams and external partners to ensure smooth execution of training programs. The Sales Enablement Coordinator thrives in a fast paced environment, has strong attention to detail, is organized and process driven. You will assist in managing the coordination, logistics and results monitoring of enablement programs to support new hire sales onboarding, sales kickoff events, continuous learning programs and other special projects. 

Essential Duties and Responsibilities

• Coordinate and manage logistics for global, virtual, and in-person training sessions, ensuring smooth execution and a seamless learning experience for participants.

• Collaborate with cross-functional teams, including Sales, Marketing, and Product, to understand training needs and objectives, and assist in translating them into impactful training programs.

• Schedule and coordinate logistics for training sessions, webinars, and workshops, including venues, Zoom setup, and execute participant communications.

• Assist in tracking and managing of budget and expenses for on site training, ensuring cost-effective delivery of training initiatives.

• Collect and analyze participant feedback and training effectiveness metrics, making recommendations for continuous improvement.

• Assist in the onboarding process for new sales team members, providing logistical support and coordinating training activities.

• Assist in creation and management of Seismic pages for our team’s programs to ensure up to date, relevant information and content

We are looking for a VP, Sales & Client Growth with the experience, creativity, passion and strategic vision to achieve our ambitious growth plans. This is an opportunity to have real influence and impact within an innovative, dynamic, and ambitious company.

As the VP, Sales & Client Growth your key accountabilities will include:

1. Driving growth in the region and implementing a sales strategy for acquiring new logos for Epsilon’s MarTech & AdTech business
2. Leading strategic sales planning and account management process; establish and drive sales quota for sales associates
3. Acting as the local leader for SG commercial employees, embedding the Epsilon culture and driving morale and camaraderie across teams
4. Building trusted relationships with CEOs of our sister agencies and collaborating with them to generate Epsilon revenue within Groupe clients
5. Leading conversations with CMOs/Marketing Directors of prospective clients in the pre-sales and solutioning process to bring a consultative approach to their marketing and sales challenges. Strong understanding of Epsilon’s MarTech/AdTech offering
6. Being the Epsilon brand ambassador in the local market for all events and PR related activities

Success Criteria

As the VP, Sales & Client Growth some of the key performance criteria are:

• Building a high performing sales organization for Epsilon in the SEA region
• Building strong relationships with CMOs across global and regional brands
• Achieving/exceeding sales quotas across Epsilon’s platforms
• Developing trusted relationships with Groupe CEOs
• Applying deep domain knowledge and understanding of the marketing space in Asia across Digital Media, CRM, loyalty and digital experience

The Product portfolio you will take to market -

Rooted in privacy and driven by powerful AI and the industry's most robust data, Epsilon PeopleCloud-(EPC) personalizes each person's journey, driving better outcomes for our brand’s customers. It comprises award winning and industry leading products that cut across loyalty, data management platforms and digital media.

EPC is a best-in-class marketing platform for hyper-personalizing consumer journeys with true performance transparency.  Click here to learn more about EPC.

1. Follow up with internal stakeholders to ensure invoices are recorded in accounting system.
2. Liaise with procurement department, internal stakeholders or vendors to resolve any discrepancies.
3. Proficiency in Accounts Payable process flow and able to read contract / agreement as part of the process flow.
4. Responsible to post invoices in accounting system and upload payment into bank portal.
5. Review petty cash by project site office.
6. Responsible to schedule for payment cycle to vendors and support cash forecast estimates relating to payments.
7. Assist in new processes for continuous improvement initiatives, system implementation and any ad-hoc projects.
8. Ad-hoc projects as required.

Job Requirements:

• Diploma in Accountancy or equivalent professional accounting qualification.
• At least 3 years of experience in at least a medium-sized organization.
• Hands on in ERP system.
• Strong excel skills.
• Must possess good knowledge of GST.
• Meticulous with a logical thinking process, ability to work under pressure and cope in a fast-paced environment to meet timelines.
• Adopts an open mindset to drive continuous improvement.
• Good interpersonal and communication skills.
• Candidates who posssess experience working in the construction industry are preferred.

Responsibilities:

• Identify and pursue new business opportunities within the logistics and supply chain sector.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.

Client Relationship Management:

• Cultivate and strengthen relationship with existing clients.
• Understand client needs and provide tailored logistics solutions to meet their requirements.
• Act as the primary point of contact between the company and clients.

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Collaborate with the sales team to create innovative approached to market out logistics services.

Market Analysis:

• Monitor industry trends and competitor activities to identify opportunities and potential risks.
• Provide regular market feedback to the management team for strategic decision making.

Sales Reporting:

• Prepare and submit regular sales reports, including sales forecasts, client feedback and market trends.
• Utilize CRM tools for efficient management of customer interactions and sales processes.

Negotiation and Contract Management.

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure timely and accurate completion of all necessary documentation.

Job Requirements

• Diploma/Advanced Diploma/Degree in any field
• Preferably with 1 to 2 years of working experience in the related field
• An ambitious go-getter, eager for opportunities in sales
• Excellent communication skills
• Proactive in seeking opportunities to acquire new business
• Driven, high energy levels, results-oriented, driven to excel in sales and able to work independently
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis is a plus.

Job Description

You will be a member of the Group Information Security Team responsible for ensuring corporate applications, systems, networks, and digital assets are adequately protected and mitigated against cyber threats and risks. You will help drive cybersecurity and risk management efforts and user awareness and education within the Singapore Airlines Group.

Key Responsibilities include:

• Provide cyber governance and risk management oversight.
• Manage the security policy framework and relevant standards.
• Oversee applicable security, regulatory, privacy, contractual cyber requirements.
• Manage cyber risk analysis and self-assessments program for various information services, systems, processes and recognized industry standards.
• Conduct risk assessments, document results, and propose and track remediation tasks.
• Develop compliance program top routinely assess existing infrastructure, systems, and applications for compliance and vulnerabilities and propose relevant mitigating controls.
• Conduct vulnerability assessments and track remediation status of identified vulnerabilities.
• Identify and assess cyber risks and recommend and drive cyber security solution and initiatives to improve cyber security posture.
• Define controls to meet regulatory, legislative, and industry specific compliance requirements.
• Manage third party cyber risk assessment standards.
• Prepare IT security related KPI reports and management reports for compliance monitoring and reporting.
• Drive the implementation of GRC tool.
• Maintain user cyber awareness and provide security advisory on emerging security threats and vulnerabilities.
• Develop, review and continuously improve IT security training material and conduct user training to improve user awareness and incident response readiness.
• This role may be seconded to any of SIA’s subsidiary group

Requirements

• Degree in IT or related fields, with 4-5 years relevant information security working experience, especially in the application security space.
• Professional security certifications (CISSP, CISA, CEH etc) preferred.
• Experience with Governance, Risk and Compliance (GRC) activities.
• Familiar with PCI, PDPA, GDPR requirements
• Experience in security technologies, practices, application/network/systems architecture and design, tests tools and processes.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Responsibilities:

• Preparation for After Sales EMC RF System integration and onsite installation
• Fault diagnostics and troubleshooting, remote and Onsite (if required) to internal and external customer for RF products/system
• Commissioning and installation of new products based on Pre-Sales System design documentation
• Product introduction and training to end-users
• Maintenance, and calibration coordination with local and oversea customers including execution and documentation of performed RF Test instrumentation
• Coordinate and evaluate customer and internal spare part requirements with relevant departments within the area of responsibility
• Service and support case management
• Continues improvement of workflows and processes within the area of responsibility for RF
• Support regional service manager to establish a professional application and support business for RF products on Amplifiers, RF test instrumentation.
  

Requirements:

• Degree (Preferably) / Diploma in Electronics, Telecoms and / or RF field
• Ability to meet schedules and on demand oversea travel
• Fluent English writing & English/Chinese speaking (Supporting Taiwan customers.)
• Strong analytical and problem-solving skill
• Excellent interpersonal and communications skills
• Confident, persistent, assertive, committed, independent and good team player
• Ability to meet schedules and on demand oversea travel
• Experienced and used to work according to International EMC standards, such EMI and RF EMS testing
• Knowledge of RF Calibration such as for signal generator, power meter will be an added advantage
  

As a Coaching Specialist, you will play a pivotal role in developing, delivering, and overseeing Intellect’s specialized coaching programs. Your responsibilities will include providing coaching to employees and senior stakeholders, training other coaches, developing coaching webinar/presentation/talk content, and contributing to the establishment of Intellect as a leader in mental health and coaching through public-facing training and master classes.

• Develop and deliver specialized coaching programs, ensuring high-quality content and engaging delivery.
• Hold 1:1 coaching sessions for (potential) clients and stakeholders
• Train and mentor other coaches to deliver the same specialized coaching programs, fostering a community of excellence.
• Co-develop and vet webinar, presentation, and talk content on coaching topics, ensuring alignment with industry standards and audience needs.
• Collaborate with internal teams to source and train providers to deliver coaching programs effectively.
• Contribute to the establishment of Intellect as a leader in mental health and coaching through public-facing trainings and master classes.

• Certified ICF Coach (PCC or higher) with a proven track record in coaching.
• Substantial experience in adult education and training.
• Exceptional public speaking and training skills.
• Ability to think strategically and contribute innovative ideas to coaching program development.
• Strong organizational and project management skills.
• Familiarity with mental health and coaching industry trends.
• Coaching Supervision experience is a plus
• Fluent in other APAC language is a plus

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

ABOUT YOUR ROLE : You will be responsible for sales and account management for existing customers and develop new customers to achieve budgeted sales and profit contribution.  You will report to the Sales Manager and will be based in Alexandra Road,

YOUR RESPONSIBILITIES WILL INCLUDE:

• Grow the business by managing existing accounts and identifying new potential customers.,
• Promote the use of products to new and existing customers through the application of selling skills and building relationships with all levels within the target customers. 
• Understand our Product Portfolio and Sales Process.
• Solving technical issues with close coordination with the Quality Assurance & Technical Support Team.
• Manage market intelligence and monitor market trends in the region.
• Actively involved in timely collections from the customers
• Prepare regular reports, both for Internal and Customers like Sales Forecast, Customers’ Sales Forecast, Competitor Activity, Pricing Movements, Customer Complaints etc.

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Hex Trust is seeking an Expression of Interest for a Sales & Business Development position. The person in this role will primarily work to cultivate new business opportunities with the digital asset ecosystem such as the Foundations, DAOs, token projects, and institutional investors. By pioneering cutting-edge technology and security frameworks, we have a vision to become the world’s most trusted infrastructure provider in the digital asset economy. The Sales & Business Development role requires someone with a hunter mentality, who is knowledgeable about the digital asset space, a strong communicator and an effective problem solver.

• Sales and business development for custody, brokerage, staking, tokenization, and our growing suite of products.
• Develop new business opportunities across different channels and geographies.
• Drive business growth through partnerships and strategic agreements to increase market penetration, client acquisition, revenue, and other relevant metrics.
• Develop and strengthen relationships with key participants in the Web3, technology, and financial services ecosystem.
• Increase operational efficiency across the team.
• Ad hoc projects as needed.

• Sales and Business Development experience preferably from the financial services, technology, and/or the Web3 ecosystem.
• Ability to operate and excel in a fast-paced, entrepreneurial environment with minimal supervision.
• Ability to negotiate and create relationships with senior decision makers.
• Strong communication and presentation skills. Fluency in English and another local language a plus
• Demonstrated experience and strong knowledge of the digital asset ecosystem.

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Acceo Pte Ltd, a leading provider of construction equipment and heavy machinery, is seeking an experienced and driven Sales Manager to join our team.

In this role, you will develop and implement sales strategies, identify new business opportunities, and build strong relationships with clients in the construction and heavy equipment industry. You will be responsible for driving the sales process from prospecting and lead generation to negotiation and closing deals. Additionally, you will collaborate with cross-functional teams to ensure customer satisfaction and timely delivery of equipment.

The ideal candidate for this position is a dynamic and results-oriented professional with a proven track record in sales within the construction equipment industry. You should have excellent leadership and communication skills, as well as a strong ability to build and maintain client relationships. Knowledge of construction equipment and the ability to understand customer needs and provide tailored solutions are essential for this role.

Responsibilities

• Develop and implement sales strategies to achieve revenue targets.
• Identify and pursue new business opportunities in the construction equipment industry.
• Build and maintain strong relationships with clients, providing excellent customer service.
• Manage the sales process from prospecting to closing deals.
• Collaborate with cross-functional teams, including operations and service, to ensure customer satisfaction and timely delivery.
• Prepare sales forecasts, budgets, and reports for management review.
• Stay updated with industry trends, market conditions, and competitor activities.
• Attend industry events and conferences to expand network and promote company products.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience as a Sales Manager in the construction equipment or heavy machinery industry.
• Strong knowledge of construction equipment and heavy machinery.
• Demonstrated ability to achieve sales targets and drive business growth.
• Excellent leadership and team management skills.
• Exceptional communication and negotiation abilities.
• Strong analytical and problem-solving skills.
• Customer-focused mindset with a proven ability to build and maintain client relationships.
• Proficiency in CRM software and sales management tools.
• Willingness to travel for client meetings and industry events.

Acceo Pte Ltd, a leading provider of renewable energy solutions, is seeking a skilled and dedicated Electrical & Installation Technician to join our team. As an Electrical & Installation Technician at Acceo Pte Ltd, you will be responsible for installing, maintaining, and troubleshooting renewable energy systems, such as solar panels and wind turbines.

In this role, you will work closely with the engineering team to ensure the successful installation and operation of renewable energy projects. You will be responsible for performing electrical wiring, connection, and testing of renewable energy systems. Additionally, you will assist in site surveys, preparing installation plans, and coordinating with external stakeholders, including suppliers and contractors.

The ideal candidate for this position is a qualified technician with strong electrical and installation skills, combined with a passion for renewable energy technologies. You should have experience in working with various renewable energy systems and be familiar with industry standards and safety protocols. You must also have good problem-solving abilities and effective communication skills to collaborate with project teams and stakeholders.

Responsibilities

• Perform installation, maintenance, and troubleshooting of renewable energy systems.
• Assist in site surveys, including assessing electrical requirements and equipment specifications.
• Ensure compliance with electrical codes and safety regulations during installation and maintenance activities.
• Collaborate with engineering and project teams to ensure efficient installation and operation of renewable energy systems.
• Conduct testing and inspections to ensure proper functioning of renewable energy systems.
• Prepare and maintain accurate documentation of installation procedures, maintenance activities, and system performance.
• Coordinate with suppliers, contractors, and project stakeholders to ensure timely delivery and installation of equipment.
• Stay updated with industry trends, technologies, and best practices in renewable energy systems.

• Diploma or certification in Electrical Engineering or a related field.
• Proven experience as an Electrical & Installation Technician, preferably in the renewable energy sector.
• Strong knowledge of electrical systems and installation practices.
• Familiarity with renewable energy technologies, such as solar and wind systems.
• Hands-on experience in electrical wiring, connection, and testing.
• Knowledge of electrical codes and safety regulations.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and teamwork abilities.
• Ability to work at heights and in various weather conditions.
• Attention to detail and strong organizational skills.

Acceo Pte Ltd, a renowned provider of valves and fluid control products, is seeking a driven and experienced Sales Engineer to join our team. As a Sales Engineer at Acceo Pte Ltd, you will be responsible for promoting and selling our range of valves and fluid control products to clients in various industries.

In this role, you will identify potential customers, establish strong relationships, and provide technical support to meet their fluid control needs. You will collaborate with the sales team to develop sales strategies, prepare proposals, and negotiate contracts. Additionally, you will stay updated with industry trends and market conditions to provide valuable insights to both internal and external stakeholders.

The ideal candidate for this position is a results-oriented professional with a proven track record in sales within the valves and fluid control industry. You should have a strong technical background in mechanical engineering and a deep understanding of different types of valves and their applications in various industries. Excellent communication and negotiation skills, coupled with a customer-centric mindset, are essential for this role.

Responsibilities

• Promote and sell valves and fluid control products to clients in various industries.
• Identify potential customers and establish strong relationships to drive business growth.
• Provide technical support and assistance to clients, understanding their fluid control needs and recommending suitable products.
• Collaborate with the sales team to develop and implement sales strategies.
• Prepare and deliver technical presentations and proposals to customers.
• Negotiate contracts and ensure timely delivery of products.
• Track market trends, competitor activities, and customer feedback to provide valuable insights to internal stakeholders.

• Bachelor's degree in Mechanical Engineering or a related field.
• Proven experience in sales within the valves and fluid control industry.
• Strong knowledge of different types of valves and their applications.
• Excellent communication and negotiation skills.
• Customer-centric mindset and ability to build and maintain strong relationships.
• Understanding of market trends and competitor activities.
• Ability to work independently and as part of a team.
• Proficiency in sales software and tools.
• Willingness to travel to meet clients and attend industry events.

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Sportradar, the global leader in understanding and leveraging the power of sports data and digital content, is seeking an enthusiastic, independent, proactive analysis lover to join the Global Sales Operations team.

The Sales Business Analyst will be responsible for providing meaningful qualitative and quantitative research and insights to the Sales organization. Analysing internal data as well as monitoring external market trends, and form the basis of the value adding analysis for direct stakeholders.

The role requires the successful candidate to establish a good understanding of the projects, and product specific nuances within the Sales team and closely collaborate at the intersection between the product, regional- and segment focussed Sales Teams. Working on specific sales projects will be also part of the position. This role is reporting to the Manager Sales Projects & Product Analysis.

Job Description

• Be the main point of contact and resource for segment- and project-specific analysis topics within the Sales Team.
• Ensure a high-level data quality standard is followed related to internal sales data within our databases in terms of product specific entries.
• Develop and define revenue strategies for exploring new revenue opportunities together with Global Sales Operations.
• Utilize existing data (internal and external dataset) to provide analysis of projects and product specific key drivers and KPIs. Highlight positive and negative trends, and opportunities concerning sales and product specific KPIs. Provide deeper insights the individual product teams such as, but not limited to:
  • Territory analysis including market share and total addressable market
  • Customer level analysis (new business, cross-sell, churn)
  • Products, sports, and competition analysis
• Prepare product & project specific reports, dashboards, and analysis to assist Sales and management as required within the Sales organization.
• Provide Operational Support and coordinate specifically assigned projects that need to be supported by the Global Business Analyst Team.

Your profile:

• You have 3-5 years of sales and operations system experience.
• You bring knowledge of best practices in sales operations.
• You are highly proficient in using Salesforce and Qlik Sense.
• You have a strong working knowledge of Excel.
• You are passionate about Sportradar’s product and technology.
• You bring a spirit of collaboration across different teams and functions.

Our offer

• Working at Sportradar gives you a platform to gain international recognition for your expertise.
• This is a chance to work with industry experts to launch and build a career in one of the fastest-growing businesses in the digital sports environment and help us scale our operations.
• We equip you with competent hands-on managers who are top performers in their field and have a passion for the industry.
• We are a diverse and collaborative global team with a unique spirit, determined to achieve our goals with integrity and focus.
• We support learning and self-development - our eAcademy offers a variety of courses in English to raise your skills.
• Our company benefits support your health and well-being and is matched by a salary and compensation package based on your experience.
• We talk sports every day and take the sporting spirit into our daily work.

If you think you’re up to the challenge, come and help us to grow, and innovate!