Company Highlights:

1. Established Technology local firm provides one-stop IT Solution provider offers a wide range of IT products and services.
2. No sales target. Basic Salary + Commission.
3. 5 mins walking distance from the MRT Station.

Job Responsibilities:

• Provide support to sales team on day-to-day operations, including process sales orders, prepare quotation, purchases order, delivery order and issue invoice.
• Offer after sales support services to both new and existing customers on their inquiries and provide solutions to resolve them.
• Work with key customers and follow-up with inbound leads for new sales opportunities.
• Render support to the Sales Manager on reports and documents for tender submission to ensure projects run according to plan and timeline.
• Work closely with internal stakeholders to gather information.
• Attend online/offline product trainings arranged by the vendors.

Job Requirements:

• Fresh Diploma/Degree Graduates are welcome to apply.
• Alternatively, candidate possesses 1 to 2 years of relevant working experience as a Sales Support/Sales Coordinator for Sales Department is an added advantage.
• Candidate who is equipped with some experiences in computer hardware/ software/ maintenance contract is an added advantage.
• Dynamic and fast-paced working environment.
• Good communication and interpersonal skills.
• People oriented. Building good rapport and establishing relations with IT Business Partners.
• Proficient in MS Office Skills.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

Join a major life insurer as a sales support for their Financial Advisory division and work with the sales leaders in ensuring all documentations including balance scorecards and fact find applications comply.

Key Responsibilities

• Perform checks on representatives’ fact-find forms.
• The checks are supplementary to what the sales leaders have reviewed.
• Pick out administrative errors including incorrect calculations, documentation inconsistencies and other administrative errors.
• Provide list of errors to sales leaders for their next action.
• Data entry of information into Excel for tracking and reporting purpose.

Experience

• Experience as a Financial Advisor or in sales admin support for Life Insurance
• Experience in reviewing fact find for Balanced Scorecard Framework is preferred but not mandatory

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Mon to Fri, office hours

Job Description

• Mentoring and cross-training staff with a standardized training program and documentation.
• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.
• Perfume compounding and material selection as per formulation.
• Updating compounding information in the Electronic Lab Notebook.
• Ensuring clean tools are used for weighing.
• Preparation for odor evaluations.
• Maintaining End-to-End (E2E) service of material management.
• Supporting the shipping of compounded materials with complete shipping documents.
• Operating and maintaining the Contexa robot.

Qualifications

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering.
• Lab internship/experience preferred

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

We are looking for Business Analyst / Support Specialist - Investment Management Technology (12-Month Contract basis to start with)

Role Overview:

The role is within the Investment Management Technology team in Singapore, focusing on providing specialized business analysis and support to various investment teams (such as Equity, Multi-Asset, and Fixed Income) as well as the ESG governance team. This is a highly specialized position where the individual will act as both a business analyst and a support specialist, working closely with Portfolio Managers, Traders, and other business users to ensure the smooth functioning of front office applications and electronic trading systems.

Key Responsibilities:

• Primary Point of Contact: You'll be the key liaison between IT and business users (including Portfolio Managers, Traders, and other team members).
• Team Collaboration: Working within a global team, you'll collaborate to address technical issues, ensuring efficient systems and processes.
• Problem Solving & Ownership: Taking responsibility for resolving IT-related issues and acting as an owner of those problems, ensuring smooth operations.
• Support Core Business Processes: The focus is on core business processes such as portfolio construction, order management, trade execution, trade confirmation, and settlement, all critical to the success of investment teams.
• Project Management: You’ll also be involved in managing and tracking projects, including entering tasks in JIRA and providing regular updates.
• Technology & Process Improvement: You'll work with stakeholders to translate business needs into technical requirements, while also suggesting improvements to systems and processes.
• Data & Scripting Expertise: Advanced skills in SQL (including writing stored procedures), along with data manipulation using Excel and VBA, will be essential. You will also need to write scripts for operating systems like UNIX/LINUX in Perl, Shell, Python, or PowerShell.

Preferred Skills & Experience:

• Familiarity with complex systems that connect upstream and downstream applications.
• Experience with reporting tools (Crystal, Boxi, Tableau, Power Platform) and analytics tools (e.g., Dataiku).
• Exposure to monitoring tools like AppDynamics and Splunk for system monitoring and alerting.
• Familiarity with Agile methodology for project management and collaboration.

Required Education & Experience:

• A Bachelor’s Degree and 7-10 years of experience in the financial services industry.

Argyll Scott Consulting Pte Ltd

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Job Description:

• Supporting customers in Perfume R&D Laboratory works in flavour and fragrance formulation chemistry

Requirements:

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering.

Working hours:

• Monday to Friday
• Office Hours

Interested applicants, please email your updated CV to [email protected] or WA 9749 0298 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Contract duration: 1year

Location: Biopolis

Working hour: Mon-Fri, office hour

Salary: up to 2300

-Perfume compounding and material selection as per formulation.

-Updating compounding information in the Electronic Lab Notebook.

-Ensuring clean tools are used for weighing.

-Preparation for odor evaluations.

-Maintaining End-to-End (E2E) service of material management.

-Supporting the shipping of compounded materials with complete shipping documents.

Qualifications:

-Min. Diploma in Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering.

Has prior experience in a chemistry laboratory environment

Knowledge of good laboratory practices quality guidelines and regulations (cGMP).

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Job Title: Pharma Bio Account Support Specialist

Job Location: Biopolis, Singapore

Job Type: Contract - 12 Months

Working Hours: 8:30 AM - 6:00 PM

Overview: We are seeking a dedicated and detail-oriented individual to join the Biomedical Sciences Industry Partnership Office on a contract basis to manage and engage with an expanding portfolio of public-private R&D partnerships involving multinational corporations and foreign biotech companies. The ideal candidate will provide administrative and research support, ensuring smooth account management operations and effective engagement with stakeholders.

Key Responsibilities:

• Coordinate and manage logistics for meetings, including scheduling, room bookings, and follow-ups.
• Prepare and file reports, presentations, and documentation related to account management activities.
• Handle day-to-day administrative tasks to ensure seamless team operations.
• Assist in maintaining and updating account management databases and tracking progress on engagement efforts.
• Support team members in organizing and preparing materials for account discussions.
• Conduct detailed research on company and public R&D research profiles, including capabilities, strengths, and potential collaboration opportunities.
• Stay updated on industry trends, particularly in the pharmaceutical and biotech landscape, to identify alignment opportunities.
• Work closely with team members to ensure alignment on account strategies and activities.
• Support the preparation of reports and insights to inform stakeholder engagement.

Qualifications:

• A bachelor’s degree in life sciences, biotechnology, pharmaceuticals, or a related field.
• 2-3 years of relevant experience.
• Familiarity with the biotech landscape is highly desirable.
• Strong organizational skills with the ability to handle multiple tasks and deadlines.
• Excellent research and analytical skills, with an ability to distil complex information.
• Effective communication skills, both written and verbal.

Preferred Qualifications:

• Prior experience in account management, stakeholder engagement, or partnership coordination within the biotech, pharmaceutical, or healthcare industries.
• Prior administrative experience, preferably in research, pharmaceutical, or biotech environment.

This is an outsourced role.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitae will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

"e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Mounika Tanuku|EA Regn. No. R22109193

RMA Consultants Pte Ltd|EA Licence No. 93C4403

About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

What You Will Do:

The Senior Player Support Specialist serves as a crucial support and escalation point within the customer service team, handling specialized and complex issues, coordinating cross-departmental resources, and providing professional support for specific modules. This role requires deep knowledge of the gaming industry and strong problem-solving skills to ensure that player issues are resolved quickly and effectively.

• Manage and resolve escalated issues within specific modules (including game systems, content, quality assurance, payments, account management, compliance, etc.), particularly those requiring in-depth technical or knowledge-based support
• Provide daily support and technical consultation to the collaborative team, ensuring they can efficiently address player issues and needs
• Monitor and compile common issues reported by players and assist in maintaining the internal knowledge base for the support team
• Identify areas for optimization and potential risks in workflows, assisting the team in improving processes to enhance the overall efficiency and service quality of the player support team

What We Are Looking For:

Language Proficiency:

• Proficient in English.

Experience and Skills:

• At least two years of experience in game customer service or technical support, with experience in specific customer service modules such as payments, compliance, or quality assurance preferred
• A deep understanding of the gaming industry with extensive gaming knowledge, particularly familiarity with Genshin Impact, Honkai: Star Rail, and Zenless Zone Zero is a significant advantage
• Strong problem analysis and resolution skills, capable of independently handling complex issues

Personal Attributes:

• Excellent communication skills and a strong spirit for team collaboration
• High resilience to stress, capable of maintaining efficiency in a demanding work environment
• Detail-oriented, and responsible, with a strong customer service mindset and a continuous improvement attitude
• Ability to manage multiple tasks and work efficiently in a fast-paced environment

Working Conditions:

• Ability to work in a fast-paced environment
• Flexibility to work in shifts, including weekends and holidays when required

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Location - Central - Tanjong Pagar (near MRT)

Highlights:

• Location: Central
• Basic + AWS + VB
• Onsite + WFH (60%)

Job Description

• Daily sales invoicing.
• Liaise with warehouse on stock for daily delivery.
• Liaise with outsource delivery for delivery route.
• Handle sales enquiry and forward to salesperson for detail follow up.
• Build and maintain good relationships with new and/or existing clients, and provide quality after sales service.
• Administration roles as required on day-to-day operations
• Perform other job-related duties as assigned

Qualifications

• Candidate must possed at least a GCE’O’Level, Professional certificate/ NiTEC or any field.
• Min 1-2 years of experience in customer service and administrative.
• A Positive Attitude and willing to learn.
• Team player, able to work independently, resourcefully and maintain composure in a fast-paced environment.
• Basic computer knowledge

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Salesperson

Basic salary + transportation subsidy = $3000-3500, plus commission

Working Days:5 days
8 days off per month, arrange by yourself

Location: YISHUN

Responsible for outdoor sales and processing orders
Monitor market trends in the relevant industries and adjust sales plans accordingly.

The company sells Aiyu Beverage
Need to provide own transportation, at least 2 years of sales experience
————————

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholder
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Role             : Support Analyst

Location      : Singapore

Duration      : Long term contract

Job Scope

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

This advertisement is recruiting for the position of Support Administrative.

If successfully selected, you will be seconded to MOE secondary school located in Bukit Batok.

Contract Period: 17 February 2025 to 31 December 2025.

Option Year: 1 January 2026 to 31 December 2026

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7:15am to 4:15pm, inclusive of ½ hr lunch break and inclusive of school holidays.
• Working hours will be subjected to changes, due to exigencies of services (e.g. shift rotations)
• Service is not required on Saturdays, Sundays and gazetted public holidays

The personnel shall be competent to perform the following:

• Manning of the School General Office Reception counter and attending to walk-in customers, e.g. contractors, parents, pupils, public, etc.
• Attending to students at sick-bay (including administering basic First Aid) and liaising with school leaders, calling ambulance and liaising with medic staff, Form teachers and parents.
• Attend to contractors when available
• Receiving in-coming mails/goods deliveries and arranging outgoing mails for posting
• Answering telephone calls.
• Support in the maintenance of the sick bay (e.g. basic cleaning)
• In charge of stock balance and ordering of office stationery and equipment (eg A3 & A4 papers, markers & refills, A4 and A5 exam result slips for HOD ICT, Toners, requesting ad-hoc repair and regular servicing of shredders and photocopiers etc)
• Collation of reports and data
• Provide administrative support to teachers
• Assist with school events and activities, when required
• Other administrative functions where required, e.g. Collection of forms, data entry, photo-copying, laminating, covering of duties for the Library Officer, etc.
• Other admin duties as and when assigned by the Supervisors/Administration Manager/School Leaders

The personnel shall minimally have the following qualifications, skills and experience:

• Able to communicate well in English
• Minimum GCE ‘N’ Level with pass (C6) in English or equivalent educational qualification
• Applicants should have a minimum of 3 years working experience in Administration. Having previously worked in schools will be an added advantage (but not mandatory)
• Possess good computer skills (able to work with graphics, numbers and details – job scope includes data entry and preparation of Excel spreadsheets, etc.)
• Must be proficient in using MS Office Applications (e.g. MS Word, MS Excel, MS PowerPoint, etc.)
• Able to work with a team of teachers (job scope includes supporting teachers in their administrative work, e.g. collation of forms, surveys, etc.)
• Team-player with a positive attitude and pleasant disposition
• Should be diligent and a fast learner, able to work independently with clear and minimal instructions. Ability to multi-task and meet deadlines set
• Have a keen eye for details
• Personnel must be available to come for an interview when required