Job Responsibilities:

• Maintain and strengthen relationships with existing mining companies and suppliers across various categories.
• Oversee procurement of imported Iron Ore and other related commodities.
• Identify and explore new business opportunities within the iron ore sector.
• Collect and analyze market data on Iron Ore to inform business decisions.
• Develop and execute effective sourcing strategies to expand the supplier base for Iron Ore.
• Collaborate with the Iron Ore sales and marketing teams to gather market intelligence, providing insights to the research team for trading strategy development.
• Negotiate contracts with clients, ensuring favorable terms for both parties.
• Coordinate with sales and freight teams to ensure smooth operations.
• Perform any other ad-hoc tasks as assigned by management.

Job Requirements:

• Bachelor’s degree or higher, preferably in international trade, business, or a related field.
• At least 3 years of experience in trade operations, particularly in the import and export of commodities. Overseas work experience is an advantage.
• Familiarity with Iron Ore procurement, sales, and logistics is a plus.
• Strong communication, negotiation, and interpersonal skills.
• Proactive, responsible, and able to work well in a team environment.
• Proven experience in commodity procurement.
• Able to work under pressure with a positive, flexible attitude.
• Honest, with a strong ethical approach to work.
• Excellent communication skill.

Your Path to a Meaningful Career Starts Here

Salary Range: $3,000 - $3,300

Location: Novena | Contract Duration: Till August 2025

Hours: 5 days per week, Monday – Sunday (Up to 44 hours, e.g., 12 PM – 9 PM)

Are you ready to make a difference by gathering insights that matter? Join us as a Survey Experience Officer and contribute to data collection that shapes impactful decisions for the community.

What You’ll Be Doing

Engage households through outbound calls and field visits, ensuring timely and accurate survey responses.

Address respondents’ queries professionally and guide them in completing the survey.

Schedule appointments and coordinate follow-ups for seamless data collection.

Ensure accuracy by verifying and resolving any data inconsistencies.

Articulate survey objectives to respondents and simplify complex questions for better comprehension.

Meet project KPIs while upholding high standards of professionalism.

Who We're Looking For

Singaporean citizen, at least A Levels/Diploma qualification.

Strong verbal communication skills with a knack for building rapport.

Keen attention to detail and ability to handle data with precision.

A proactive, adaptable, and results-driven mindset.

Interested candidates, please click on the followng link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Salesforce Singapore is looking for a Lead Solution Engineer focusing on Commerce Cloud. Our mission is to drive revenue growth at scale across Commerce, Service, Marketing, Platform, and Data Cloud across all business segments in Southeast Asia. What brings us together is our passion to maximise our business impact through scalable initiatives and our deep solution knowledge, driving heightened levels of customer success.As part of the Solution Engineering team, you will play a crucial role in understanding our customers’ needs and tailoring our Salesforce Commerce Cloud offerings to meet those needs effectively. You will act as a trusted advisor to our customers, solutions (SE) and sales teams alike.When joining our team, you’ll be reimagining the future of solution selling in our high velocity and high growth segments. This is a unique opportunity to join a brand new team in its inception, to shape and define new areas of impact on our business. You will be met with a supportive environment allowing you to grow and innovate.

Responsibilities
Develop deep solution expertise in Commerce Cloud to become a thought leader and trusted advisor to SEs, sales teams and customers. Stay up-to-date with industry trends, product developments, and best practices related to commerce solutions and Salesforce Commerce Cloud.Build trusted relationships with various stakeholders across sales, SE, sales programs, product and product marketing to support the go-to-market strategy for Commerce Cloud.

Your role will be divided into the following activities:

• Direct customer engagements - You will work on business opportunities, from discovery to tailored demonstrations and presentations showcasing our solutions’ value. You will provide technical expertise during the sales process, addressing customer questions and concerns. You will work in close collaboration with SEs and AEs involved in those accounts.
• 1-many customer sessions - You will share thought leadership and solution knowledge by running live customer sessions such as webinars, masterclasses, and campfires to drive solution awareness and ACV.
• 1-many internal education - You will share your expertise internally by running AE and SE enablement sessions and holding office hours.
  Assets creation - You will create highly relevant and reusable assets such as Consensus videos, holodecks, demo environments to allow others to self-serve.

Required Qualifications & Skills

• Previous experience in a solution engineering, technical sales, or customer-facing role.
• Strong passion for commerce solutions and technology.
• Outstanding communication and presentation skills, with the ability to convey technical concepts to technical and non-technical audiences.
• Excellent problem-solving skills with a creative and adaptable mindset.
• Customer-centric mindset with the ability to empathize and understand customer needs.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Willingness to travel when required.

Preferred Qualifications & Skills

• Understanding of the e-commerce vendor landscape such as Salesforce, Adobe Magento, Shopify, SAP Hybris and other offerings
• Additional experience with Salesforce B2B / B2C Commerce, OMS, and DTC offerings is a plus.
• Experience in e-commerce industries like Manufacturing, Retail, CPG, DTC etc.
• Expertise in domains like commerce, web analytics, content management systems, inbound marketing, marketplaces, order management, product information management, etc.
• Affinity with HTML, CSS, API, and JAVA is a good plus.
• Experience orchestrating a sales cycle that requires the involvement of multiple internal and external resources.
• Experience in presenting and hosting webinars or public speaking.
• Video editing skills.
• Fluent in one of the following languages - Mandarin, Bahasa, Vietnamese, Cantonese to communicate with our customers

Job Description & Requirements

· Strong Analytic/Troubleshooting Skills.

· Strong Communication Skills.

· Strong understanding of MS Windows Operating Systems.

· Strong working knowledge of MS Office and basic business application.

· Strong Customer Support Skills.

· Minimum 2 years desk side support services.

· Basic knowledge of networks, telecom, and compute/storage.

· Advanced knowledge of MacOS & iOS environment & administration.

· Advanced understanding of the MacOS imaging & end-point deployment process.

· Basic understanding of policy, user certificates and keychains design, management, and deployment.

· Advanced knowledge of mobile device support

· Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.

· Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.

· Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.

· Provide smart Hands and Feet support for Technology team on demand

· Rack and Stack Support for commissioning/decommissioning infra devices to be provided.

· Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.

· Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center

· Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.

· Co-ordination for cable patching with Vendors or enable on demand.

· Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site

· Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management

· Installing and configuring hardware and software components to ensure usability by end users

· Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates

· Experience in supporting overall manufacturing / lab IT systems and IT devices

· Familiarity with manufacturing, lab or distribution center IT equipment

· Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..

· Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident

· Advanced communications skills to work with multiple teams and/or OEMs on high priority issues

· Advanced Microsoft skills (server support, etc.)

· Knowledge / Understanding of GMP and GxP

· Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment

· Strong focus on quality and attention to detail

Job Qualifications:

· Strong Analytic/Troubleshooting Skills.

· Strong Communication Skills.

· Strong understanding of MS Windows Operating Systems.

· Strong working knowledge of MS Office and basic business application.

· Strong Customer Support Skills.

· Minimum 2 years desk side support services.

· Basic knowledge of networks, telecom, and compute/storage.

· Advanced knowledge of MacOS & iOS environment & administration.

· Advanced understanding of the MacOS imaging & end-point deployment process.

· Basic understanding of policy, user certificates and keychains design, management, and deployment.

· Advanced knowledge of mobile device support

EDUCATION:

· Diploma or degree in IT

· ITIL and/or any other additional certification preferred

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Key Responsibilities:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Requirements:

• Education: A Bachelor’s degree in any of the following fields: Computer Science, Information Technology, Programming & Systems Analysis, or Science (Computer Studies).
• Experience: A minimum of three years’ cumulative work experience in at least one of the following roles: Cyber Defense Incident Responder, Cyber Incident Responder, ICT Security Operations Analyst, or ICT Threat Monitoring Analyst.
• Certifications: Possessing relevant certifications is an added advantage.Certified AppSec Practitioner (CAP), eLearnSecurity Certified Digital ForensicsProfessional (eCDFP), AWS Certified Cloud Practitioner (AWSССР), eLearnSecurity Junior Penetration Tester (eJPT), CompTIA Cybersecurity Analyst (CySA+), Cisco Certified Network Associate CyberOps (CCNA Cyber Ops)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Key Responsibilities:

• Analyse large datasets to identify trends, patterns and provide insights to support business decisions and strategies
• Develop and maintain interactive dashboards and reports using data visualization tools (e.g. Power BI)
• Conduct process mining to identify inefficiencies, bottlenecks and opportunities for process improvements
• Monitor data quality and ensure accuracy, completeness and consistency in management reporting
• Manage and respond to data requests from internal stakeholders, ensuring timely and accurate delivery of required insights
• Leverage data intelligence tools and methodologies to support continuous improvement in insurance operations

Who are we looking for:

• Degree Holder in Data Science, Business Analytics, Computer Science, Statistics or a related discipline
• Experience in data visualization tools (e.g. Power BI, Tableau, Qlik)
• Strong proficiency in Excel and experienced with basic SQL
• Attentive to details and committed to ensuring data accuracy
• Good verbal and written communication skills, ability to present data clearly
• Pro-active and self-motivated, able to take the initiative independently and work under minimal guidance/supervision
• Positive attitude and willingness to learn and collaborate

About the company:

I am excited to be representing a renowned company specializing in the development and execution of high-quality trade fairs and industry events.

The team is seeking a enthusiastic sales manager to be responsible for maximizing revenue through both existing and new customer relationships, ensuring customer satisfaction and long-term growth.

Key responsibilities:

• Manage assigned key accounts, cultivating strong relationships with stakeholders through a consultative approach.
• Achieve and exceed revenue targets for both shows and personal goals by identifying and developing new sales opportunities into long-term relationships.
• Conduct thorough market research.
• Work closely with internal teams and attend events to ensure client satisfaction, address concerns, and contribute to show features and special projects.

Requirements:

• 3 to 5 years of experience in B2B sponsorship and exhibition sales.
• Experience in contract management, proposal writing, and CRM usage.
• Ability to cross-sell and upsell opportunities, identify new business leads, and cultivate strong client relationships.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388

The Role

The Veeva OpenData Stewardship Training and Recruiting Specialist are responsible to manage a team of our contracted trainers and recruiters' team members. As the main contact point, the Training and Recruiting Specialist aims to communicate the best practice to the team by evaluating our current needs and practices, creating and delivering a training program that is complete with materials, tutorials, instructions, and learning resources. Also, he/she will be a key driver in recruitment for the Data Steward teams and coordinates the innovations and process improvements of the Veeva OpenData Research Center department.

The ideal candidate for this role is passionate about training and attracting talents, has a strong process-oriented mindset, and an excellent work ethic. Whether you choose to work from home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You’ll Do

• Coordinate a small team of contracted trainers and recruiters.
• Responsible for all aspects of the training for the OpenData Research Center department
• Identify training needs by evaluating data steward performance
• Build a Data Steward training program and prepare teaching plans
• Develop or oversee the production of instructional/training materials.
• Deliver training courses
• Periodically evaluate ongoing programs to ensure that they reflect any changes
• Responsible for all aspects of the recruitment for the OpenData Data Stewardship team
• Work with the Research center Manager to identify and define staffing needs.
• Design an end-to-end recruitment process, from identifying potential candidates to screening qualified talents
• Administer hiring platforms and contracts.
• Coordinate the innovations and process improvements of the Veeva OpenData Research Center department

Requirements

• 1+ years of experience in human resources, recruitment, or training
• Fluent in English
• Strong interpersonal and communication skills
• Process and result-oriented mindset
• Highly conscientious (organized, analytical, “can do” attitude)
• High attention to detail and focus on quality
• Proficiency in Windows, Google Apps, MS Office, and other office software

Nice to Have

• Experience with technologies and best practices for instructional manuals and teaching platforms
• Local Health Care market understanding
• Previous experience or interest in data, databases

​Key Responsibilities:

• Oversee client onboarding, static data maintenance, and tax compliance, including documentation review and account setup.
• Ensure timely issue escalation and collaborate with internal teams for efficient service delivery.
• Standardize onboarding processes and support initiatives to improve efficiency.
• Escalate issues to relevant management as needed.
• Adhere to compliance, regulatory requirements, and internal controls to mitigate risks.
• Ensure compliance with document policies and perform necessary testing.
• Participate in business continuity planning and testing.
• Escalate potential incidents promptly to senior management.

Job Requirements:

• At least 8 years of hands-on experience in account opening and maintenance, preferably in Private Banking.
• Strong knowledge of AML, KYC regulatory requirements, and practices in the APAC region.
• Proficient in FATCA, QI, and CRS reporting regimes.
• Strong team player with the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Proficiency in PC skills is preferred.

For interested applicants, kindly send your updated resume to Angelica DY at [email protected].

EA License no: 13C6338 | Registration No: R1110125

Only shortlisted applicants will be notified.

Customer Care Specialist

About us

Thredd is the trusted next-gen payments partner for innovatorslooking to modernise their payments offering. Certified byMastercard, Visa and Diners & Discover, we process billions of debit,prepaid and credit transactions annually, supporting consumer andcorporation FinTechs, digital banks and embedded finance providersacross the globe. Our unique offering is our client-centric approach,combining hands-on support with modern, reliable and scalabletechnology.

Our assured solution accelerates the development and delivery ofconsumer and corporate payments components embedded withindigital banks, as well as for expense management, B2B payments,crypto, lending, credit, Buy Now Pay Later, FX, remittance, and openbanking innovators.

About the role

We are seeking a Customer Care Specialist to be responsible forensuring Thredd’s customers benefit from the highest level ofcustomer support as well as providing expertise in their extensive useof our platform and services.

What you will be doing

Customer and Client Centricity

· Being a key point of contact for all Thredd customers

· Having a detailed understanding of customer businesses (products,customer journeys and volumes) and needs

· Providing end to end ownership of client requests to successful andtimely resolutions

Data & Reporting

· Providing analysis on card and transaction data

Quality & Controls

· Understanding, following and adhering to defined incidentmanagement procedures and communication plans

· Appropriately escalating potential issues as per defined processes,providing the required information needed to investigate thoroughly

What you will bring

· Experience working in a B2B and customer facing service role

· Experience working in payments and/or the wider financial servicesindustry

· Strong stakeholder management and experience working with high-level stakeholders such as Heads and C-Suite

· Experience working in a fast-paced environment where customerservice is time critical and has a direct effect on the bottom line

· Experience with JIRA and Confluence

· Experience with SOAP or Postman would be desirable

WORK LOCATION: 168 ROBINSON ROAD CAPITAL TOWER

Open to immediate starters

5-day work week, across Monday to Sunday

8:30 AM to 5:30 PM / 12:30 PM to 9:30 PM

Central area - Clarke Quay

Join Our Team: Customer Engagement Specialist (Immediate to August 2025)
Opportunity for Renewal Based on Performance & Business Needs

Are you a problem-solver who thrives on providing exceptional service? We’re looking for a dynamic Customer Engagement Specialist! If you’re skilled in handling customer interactions and passionate about continuous improvement, this.

Key Responsibilities

• Manage 30-60 incoming calls daily, with mailbox inquiries, ensuring prompt and effective follow-ups.
• Address escalations and complaints professionally through service recovery calls to deliver positive outcomes.
• Contribute to raising service standards and quality through feedback and improvements.

What We’re Looking For

• Singaporean, with a minimum qualification of a Diploma or A-Levels.
• Experience in call centers, direct sales, or customer-facing roles .
• Strong skills in handling escalations and de-escalating complaints.
• Proficiency in Microsoft Excel, PowerPoint, Word.
• Good communication skills to engage with internal and external stakeholders.

What You’ll Gain

• Be part of a performance-driven team.
• Develop your customer engagement and problem-solving skills.
• Opportunity to contribute to service improvements.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/10244

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Salesforce Singapore is looking for a Lead Solution Engineer focusing on Commerce Cloud. Our mission is to drive revenue growth at scale across Commerce, Service, Marketing, Platform, and Data Cloud across all business segments in Southeast Asia. What brings us together is our passion to maximise our business impact through scalable initiatives and our deep solution knowledge, driving heightened levels of customer success.As part of the Solution Engineering team, you will play a crucial role in understanding our customers’ needs and tailoring our Salesforce Commerce Cloud offerings to meet those needs effectively. You will act as a trusted advisor to our customers, solutions (SE) and sales teams alike.When joining our team, you’ll be reimagining the future of solution selling in our high velocity and high growth segments. This is a unique opportunity to join a brand new team in its inception, to shape and define new areas of impact on our business. You will be met with a supportive environment allowing you to grow and innovate.

Responsibilities
Develop deep solution expertise in Commerce Cloud to become a thought leader and trusted advisor to SEs, sales teams and customers. Stay up-to-date with industry trends, product developments, and best practices related to commerce solutions and Salesforce Commerce Cloud.Build trusted relationships with various stakeholders across sales, SE, sales programs, product and product marketing to support the go-to-market strategy for Commerce Cloud.

Your role will be divided into the following activities:

• Direct customer engagements - You will work on business opportunities, from discovery to tailored demonstrations and presentations showcasing our solutions’ value. You will provide technical expertise during the sales process, addressing customer questions and concerns. You will work in close collaboration with SEs and AEs involved in those accounts.
• 1-many customer sessions - You will share thought leadership and solution knowledge by running live customer sessions such as webinars, masterclasses, and campfires to drive solution awareness and ACV.
• 1-many internal education - You will share your expertise internally by running AE and SE enablement sessions and holding office hours.
  Assets creation - You will create highly relevant and reusable assets such as Consensus videos, holodecks, demo environments to allow others to self-serve.

Required Qualifications & Skills

• Previous experience in a solution engineering, technical sales, or customer-facing role.
• Strong passion for commerce solutions and technology.
• Outstanding communication and presentation skills, with the ability to convey technical concepts to technical and non-technical audiences.
• Excellent problem-solving skills with a creative and adaptable mindset.
• Customer-centric mindset with the ability to empathize and understand customer needs.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Willingness to travel when required.

Preferred Qualifications & Skills

• Understanding of the e-commerce vendor landscape such as Salesforce, Adobe Magento, Shopify, SAP Hybris and other offerings
• Additional experience with Salesforce B2B / B2C Commerce, OMS, and DTC offerings is a plus.
• Experience in e-commerce industries like Manufacturing, Retail, CPG, DTC etc.
• Expertise in domains like commerce, web analytics, content management systems, inbound marketing, marketplaces, order management, product information management, etc.
• Affinity with HTML, CSS, API, and JAVA is a good plus.
• Experience orchestrating a sales cycle that requires the involvement of multiple internal and external resources.
• Experience in presenting and hosting webinars or public speaking.
• Video editing skills.
• Fluent in one of the following languages - Mandarin, Bahasa, Vietnamese, Cantonese to communicate with our customers

What you'll do:

As an Information Security Specialist (Contract), your role will be crucial in preserving the integrity of our client's cybersecurity framework. You will be responsible for soliciting, reviewing, and delivering responses on information security processes and controls for various engagements. Your excellent problem-solving skills will be utilised as you consult with internal stakeholders on alerts and advisories published by regional regulators. Your commitment to detail will shine as you cooperate with internal stakeholders in identifying, onboarding and submitting NFRR change requests related to information security.

• Solicit, review and deliver responses on information security processes and controls for regulatory exams, external audits and meetings
• Cooperate with internal stakeholders on alerts and advisories published by regional regulators
• Identify, onboard and submit non-financial regulatory reports (NFRR) change requests related to information security
• Provide regional governance and support for escalation of potentially regulatory-reportable cyber incidents
• Drive Regulatory Exam Management team’s initiatives including globally driven ones based on annual strategy
• Ensure team’s processes and playbooks are up-to-date, effective and efficient

What you bring:

• Strong operational mindset and detail-oriented approach
• Excellent analytical problem-solving skills with good conceptual thinking
• Comfortable presenting to executives and senior management
• Understanding of information security principles, processes, and controls
• Knowledge of APAC laws, rules, and regulations impacting information security
• Excellent command of the English Language, with strong verbal and written communication skills

What sets this company apart:

Our client is a leading player in the financial sector that values innovation, integrity, and inclusivity. They offer a supportive work environment where collaboration is encouraged and excellence is rewarded. They believe in providing their employees with opportunities for professional growth and development.

What's next:

If you're ready to take the next step in your career and make a significant impact in the field of Information Security, apply today!

Apply today by clicking on the link. Please note that only shortlisted candidates will be contacted.

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Reg. No.: R1769100

EAP.: Ei Phyu Phyu Chaw

We are seeking a highly experienced Senior Warehouse Management Manager with over 20 years of expertise in warehouse operations and management. The ideal candidate will be responsible for integrating artificial intelligence (AI) and robotics into our Warehouse Management System (WMS) processes, as well as supporting the development of our Enterprise Resource Planning (ERP) system. This role requires a forward-thinking leader who can drive innovation, enhance operational efficiency, and improve overall supply chain performance.

Key Responsibilities:*

1. *Strategic Leadership:*

- Develop and implement warehouse management strategies that align with the company’s goals and objectives.

- Lead cross-functional teams to ensure successful integration of AI and robotics into warehouse operations.

2. *Technology Integration:*

- Assess current WMS processes and identify areas for improvement through the adoption of AI and robotic solutions.

- Collaborate with IT and software development teams to define requirements and specifications for upgrading WMS and ERP systems.

3. *Operational Excellence:*

- Monitor and analyze warehouse performance metrics to drive continuous improvement initiatives.

- Optimize inventory management processes to reduce costs and enhance service levels.

4. *Project Management:*

- Oversee the implementation of AI and robotics projects, ensuring they are delivered on time and within budget.

- Conduct feasibility studies and ROI analyses on new technology investments.

5. *Training and Development:*

- Develop training programs for warehouse staff to ensure effective utilization of new technologies and processes.

- Mentor and lead a team of warehouse supervisors and staff, fostering a culture of innovation and excellence.

6. *Collaboration and Communication:*

- Work closely with suppliers, customers, and other stakeholders to ensure seamless supply chain operations.

- Communicate effectively with senior management regarding project status, challenges, and opportunities.

Minimum of 20 years of experience in warehouse management, logistics, or supply chain operations.

- Proven experience in implementing AI and robotics in warehouse settings.

- Strong understanding of WMS and ERP systems, including development and integration.

- Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.

- Exceptional leadership and team management abilities.

- Strong project management skills with experience in leading technology-driven initiatives.

- Excellent communication and interpersonal skills.

Preferred Skills:*

- Knowledge of industry best practices in warehouse operations and supply chain management.

- Experience with data analytics and business intelligence tools.

- Familiarity with automation technologies, such as conveyor systems, automated guided vehicles (AGVs), and robotic picking systems.

This job profile outlines the key responsibilities, qualifications, and expectations for a Senior Warehouse Management Manager who is poised to lead the integration of AI and robotics in warehouse processes, supporting the evolution of the company's ERP systems

Job Responsibilities:

• Responsible for overall application development, customization and configuration of Hexagon's Smart 3D and SmartSketch
• Setting up and administering multi-discipline detailed design projects using SP3D and other 3D tools
• Defining and applying security groups’ permissions:

1. 3D Symbol Development
2. Loading and customizing hangers and supports
3. Customizing new name rules
4. Custom command development
5. SQL and Oracle Server expertise
6. Creating procedures and functions in SQL
7. SQL report customization for catalogue and model integration between S3D and SPPID, and other 2D to structural macros development for different types of connections

• Isogen customization and configuration:

1. New view style development
2. Preparing and loading SP items
3. Preparing and loading instruments
4. Setting up SPR/DGN export reports
5. Setting up 3D reference models
6. Setting up IFC codeless rules and customization

• User training for SP3D:

1. Database Maintenance
2. Database Integrity
3. Create new custom Interferences
4. Scheduling daily backups and reports
5. Awareness of MDR

Job Requirements:

• Diploma or Graduate Degree in Engineering
• At least 10+ years of SP3D development experience
• Experience with Smart Plant 3D, SmartSketch, Smart Plant Review, and other associated S3D applications, customization, and development, MicroStation, and AutoCAD
• Possess leadership and decision-making skills
• Good written and oral communication skills
• Strong facilitation, analytical, and design skills
• Good problem-solving skills
• Ability to prioritize and organize support activities and deliver multiple tasks
• Experience in BIM packages, Oracle DB, and Visual Basic DB is an added advantage

• 1 year contract, renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Key Responsibilities:

1. Formulate and implement e-commerce growth strategies for the snack business.
2. Manage e-commerce platforms to optimize sales and customer experience.
3. Plan and execute marketing campaigns, including SEO, SEM, and promotions.
4. Oversee product assortment, pricing, and inventory management.
5. Analyze data to improve performance and identify new opportunities.
6. Lead and develop the e-commerce team to achieve business objectives.
7. Collaborate with internal teams and external partners for seamless operations.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. Minimum 5 years of experience in e-commerce, preferably in snacks or FMCG.
3. Proficient in digital marketing, analytics, and e-commerce platforms.
4. Strong leadership, communication, and problem-solving skills.
5. Passion for snacks and understanding of consumer trends.

We are looking for a Talent Acquisition Specialist to join our team to support the team in the talent acquisition function!

To perform this role well, the candidate must possess strong communication skills (verbal & written), self-motivated, and is a good team player.

• Source prospective candidates through various channels, including online job portals, social media, and professional networks.
• Conduct interviews, as well as assess candidates' qualifications and suitability for the position.
• Coordinate with the hiring manager to schedule interviews and provide feedback on candidates.
• Candidate must possess good judgment and persuasion skills.
• To have follow-up communication with prospective hires until on-boarding

Requirements:

• Undergraduates are welcomed
• Open to cold calling, graduate outreach
• No experience is required, entry-level candidates are welcome
• High level of self-motivation, initiative and intellectual curiosity
• Able to work independently
• Excellent communication and interpersonal skills
• Strong organizational and time management skills

Both part-time and full-time positions are available!

Interested applicants to send resume and role you are applying for to [email protected].

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience

Experience: 1 - 3 years Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems. Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

Senior Customer Care Specialist

About us

Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.

Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.

About the role

We are seeking a Senior Customer Care Specialist to be responsible for ensuring Thredd’s customers benefit from the highest level of customer support as well as providing expertise in their extensive use of our platform and services.

What you will be doing

Customer and Client Centricity

· Being a key point of contact for all Thredd customers

· Having a detailed understanding of customer businesses (products, customer journeys and volumes) and needs

· Providing end to end ownership of client requests to successful and timely resolutions

Data & Reporting

· Providing analysis on card and transaction data

Quality & Controls

· Understanding, following and adhering to defined incident management procedures and communication plans

· Appropriately escalating potential issues as per defined processes, providing the required information needed to investigate thoroughly

Leadership

· Creating learning opportunities to enable team member performance and development

· Building bridges between departments especially within Implementations, Account Management, Application Support and Product

· Identifying and delivering continuous improvement, engaging the team and managing challenges positively

What you will bring

· Experience working in a B2B and customer facing service role

· Experience working in payments and/or the wider financial services industry

· Strong stakeholder management and experience working with high-level stakeholders such as Heads and C-Suite

· Experience working in a fast-paced environment where customer service is time critical and has a direct effect on the bottom line

· The ability to manage, lead and mentor

· Experience with JIRA and Confluence

· Experience with SOAP or Postman would be desirable

WORK LOCATION: 168 ROBINSON ROAD CAPITAL TOWER

We are hiring Service Quality Assurance Specialist to join our office-based team and ensure exceptional service delivery. If you’re detail-oriented, passionate about customer satisfaction, this role is for you!

Key Responsibilities

• Manage mailbox survey submissions, feedback, and respondent requests within specified turnaround times.
• Maintain detailed and consistent case notes in the system after each interaction with respondents.
• Liaise with inter-department teams to ensure correct assignment of respondents to the appropriate parties.
• Follow up promptly on survey cases in pending status.
• Provide accurate daily reports on mailbox activities to relevant stakeholders.
• Act swiftly on all potential or actual complaints, ensuring resolution within stipulated timelines.

Requirements

• Singaporean with at least a Diploma or higher.
• Minimum 2 years of relevant experience in customer service and handling email communications.
• Familiarity with Key Performance Indicators (KPIs) is a plus.
• Strong organizational and communication skills, with keen attention to detail.

Why Join Us?

• Work in the vibrant Clarke Quay CBD area.
• Monday-to-Friday, 8.30am to 6pm
• Opportunity to grow in a performance-driven team.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Salary: $3,000 - $3,300

Location: Novena | Contract: Until August 2025

Working Hours: 5 days a week, Monday – Sunday (Up to 44 hours, e.g., 12 PM – 9 PM)

Join us in shaping meaningful data insights for Singapore! As a Survey Engagement Officer, you will gather reliable information that drives impactful decision-making while connecting directly with households.

What You’ll Do

Conduct survey interviews via outbound calls and field visits, ensuring accurate and timely data collection.

Assist respondents in completing surveys and clarify any doubts with professionalism.

Schedule interview appointments and manage timelines effectively.

Compile, record, and verify data to maintain accuracy and reliability.

Identify inconsistencies and resolve them through appropriate questioning.

Explain survey objectives and questions to enhance respondents’ understanding.

Meet KPIs within project timelines.

Who We’re Looking For

Singaporeans only with at least A Levels/Diploma.

Strong communication and interpersonal skills to engage respondents effectively.

Ability to manage data accurately and meet deadlines.

Enthusiastic team player who thrives in a dynamic environment.

Be part of a role that impacts the nation’s future. Apply today to make a difference!

Interested candidates, please click on the followng link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394